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Sail Date: June 2019
We booked this strictly for the Iteneriary. It was a b2b and we would not book b/b again with Fort Lauderdale. Ship was great, service was stellar, food was very good. Enjoyed Planks and Seafood the best. Coffee was HORRIBLE at best ... Read More
We booked this strictly for the Iteneriary. It was a b2b and we would not book b/b again with Fort Lauderdale. Ship was great, service was stellar, food was very good. Enjoyed Planks and Seafood the best. Coffee was HORRIBLE at best ...unless you had coffee package and went to Int. cafe for espresso or speciality coffee's. It is all syrup!! So disapointing to finish off an elegant meal in dining room and served instant syrup coffee. Come on Princess! You used to a classy ship, your standards have slipped. Loved the many lunch and breakfast options, and the Ramen noodles were amazing! Princess needs to revisit it' s excursion providers : prices are very high and snorkel tours only went to areas that have bleached and dead corals with moss growing on them. I booked 7 excursions and not one went to a healthy reef! As an avid snorkeller and booking this itenariary for snorkelling I give Princess excurisons 3/10. There are healthy areas out there, please make sure your excursions people update their locations. I feel for 130 C$ I should have seen some life and served better snacks. Belize tour to the secluded island was okay. Medallions are GREAT, we loved them. They were very problematic to set up but once you bare on the ship it so perfect. I bought the bangle bracelet and wore it all the time snorkelling with no problem and it looks elegant as well. Good move on this Princess! Internet was also terrific and fast. We had 1 device which meant only one person on at a time and sharing unlimited was no problem for us. Bought internet and all excursions ahead of time. Ez air was good too. Read Less
3 Helpful Votes
Sail Date: March 2019
My hubby & I take Princess Cruises every time we cruise. We go in early Spring every year. I have 7 under my belt now & my hubby has 9. We stayed in Fort Lauderdale over night and were on the Regal Princess Ship by 11:15am on ... Read More
My hubby & I take Princess Cruises every time we cruise. We go in early Spring every year. I have 7 under my belt now & my hubby has 9. We stayed in Fort Lauderdale over night and were on the Regal Princess Ship by 11:15am on Sunday! That was terrific, we had lunch on the pool deck and went to the cabin at 1pm. Embarkation was smooth sailing, the sail way party was fun and the day was perfect! The 1st port of Call was Princess Cays (the cruise lines private island) we have been to Princess Cays 6 times before, so we just stayed on the ship and had a relaxing spa day. The next day was a Sea Day-we relaxed again w/a few activities on board. Regal Princess is a great ship, but it is not full of water slides or rock walls or diving shows, so some may find the ship a bit boring. We find it just right--for families and w/teens the activity level can be lack luster. That being said many parents just let their kids roam around the ship, ages 11-16 total disgrace. Princess has movies under the stars on the pool deck, in the evenings they show more adult themed movies. One night we went to the movies under the stars (the movie was great by the way!) the teen boys yelled and hooted and disturbed everyone all thru the movies. Several guest went and told them to chill out and keep the screaming down. Well that did nothing, it made it worse. Many fellow passengers (myself included) wondered where in the world the parents are? So you don't parent on vacation? Seems strange to me, and your kids are now everyone else's problem. It was ridiculous! The last night of the cruise one the teen boys came up to me and said do you like my shirt? He had written curse words all over it--and proceeded to yell profanities at myself and other passengers. Again, where are the parents of these kids?? Princess did nothing to stop these kids, I informed them several times as did other passengers. It seems that when you go on vacation these lazy parents just don't care--Princess and fellow guests have to deal with these unruly brats! The cruise itself was terrific, the productions shows are top-notch and the Beatlemaniacs are the best-they are real show stoppers, and totally fun!! The cabin was small, but adequate for just the 2 of us. Again this is not a mega ship--it is not a RC super ship, Regal Princess had 3560 passengers this cruise and that was enough, especially w/unsupervised teenagers running around all day & night. This cruise was a 2 week combo, but we only did the 1st week (last year we did the 2nd part of this cruise) Were told that only 291 guests stayed on for the 2nd week of the cruise, w/others getting on as we got off. St. Thomas had lovely weather, we went to Megans Bay. It was overcrowded w/6 ships in port that day. I can see if only 2-3 ships in port, Megans Bay would have been great. We shopped & had lunch near the cruise port. Both were excellent! St. Maarten we did the Sky Explorer at the Rainforest Adventure & Rockland Estate. It was gorgeous, you took a Sky lift up the side of St. Maarten (this is not for the faint of heart) and could see the entire island! Beautiful! Well worth the price. After 2.5 hours at the Estate we went to the beach and board walk. Had the best burger on the board walk. St. Maarten has the best beach (in my opinion) only 2 ships at port that day, so the beach was not crowded, and the view was awesome! 2 Relaxing Sea days on the way back to Fort Lauderdale (well other the being on the look out for parentless teenage boys) All & all a great cruise, just wondering if we will continue w/the Princess Line? It maybe time to move to Celebrity Cruise Lines. That makes me sad, as I have spent thousands of dollars w/Princess, but I do not go in for terrible teenagers who parents don't care about them & want them to be everyone else's problem! Read Less
1 Helpful Vote
Sail Date: March 2019
Typical Caribbean cruise. Not much to see/do unless you like beaches. A beach excursion at every port. Other than that, we liked the swimming with the sting rays at Grand Cayman, the iguana farm at Roatan and the port at Cozumel. ... Read More
Typical Caribbean cruise. Not much to see/do unless you like beaches. A beach excursion at every port. Other than that, we liked the swimming with the sting rays at Grand Cayman, the iguana farm at Roatan and the port at Cozumel. Unless you like those things, stay on the ship and enjoy being able to beat the "chair hogs" for the prime loungers near the pool. The Movies Under the Stars was great. Make sure you get there early and get a chair directly in front of the screen - otherwise, you won't be able to hear the dialogue. Cabin was very small and bathroom even smaller - enough storage room, however. The TV was by far the largest and the best reception we have ever had on a cruise. Food was "meh". Both in the cafeteria and the dining room. They are trying to get you to go to the specialty restaurants and pay extra. Entertainment was surprisingly good. Broadway quality. Those kids are really talented! Finally, take lots of $$. They don't like to take credit cards at ports and will charge you extra to "swipe" one. You will be tipping at every turn - not much ($1-$5), but they live on those $$ and you really don't mind giving it to them. Only one stop where there was a little boy begging. I gave him $1. One last comment on the excursions: typical in that they always make a "shopping" stop. Everyone has the same "stuff." But, if you want see an example of what life is like on those islands, take an excursion and don't fall asleep on the bus ride. Look out the window and be thankful for what you have and understand why the US is having a crisis on the southern border. Read Less
Sail Date: March 2019
we were looking for a 10 day cruise with good hot weather, which we did get. We have been on this ship before and it has since been refurbished but I'm not sure what parts. It seemed exactly the same as 10 years ago. Maybe the ... Read More
we were looking for a 10 day cruise with good hot weather, which we did get. We have been on this ship before and it has since been refurbished but I'm not sure what parts. It seemed exactly the same as 10 years ago. Maybe the specialty restaurants which we did not go to. The cabins were exactly the same but with very mushy beds. We chose twin beds which were extremely small and too soft. They had very heavy duvets on the beds which might have ok on a trans ocean crossing but far too hot for the caribbean. The ports we went to were just ok. Bonair was very interesting. We took a ship excursion in Grenada but the driver just took us to each stop and opened the door to the van and told us nothing. I complained at the ship but they just apologized. At St.Thomas we would have had to take a taxi to town which was charging $5. per person for approx.2miles. We didn't bother. The Princess Cays was very nice. A nice time to swim in the ocean. Entertainment is very good on the Princess which is one of the reasons we keep coming back, but I would go on a newer ship if we do it again. Read Less
3 Helpful Votes
Sail Date: March 2019
First let me say, we are avid Celebrity Cruisers, or at least used to be. When they introduced the Edge we were excited about something new, BUT they have priced themselves out of the market with the new ships, and they go to awful ports. ... Read More
First let me say, we are avid Celebrity Cruisers, or at least used to be. When they introduced the Edge we were excited about something new, BUT they have priced themselves out of the market with the new ships, and they go to awful ports. So we decided to try and find a new cruise line. We researched and thought Princess would be closest. I guess if you start at the top, its hard to come down. The good things: We had a suite (for our anniversary) which was one of the best layouts we've ever seen. So spacious, and well organized. Our room steward was exceptional...better than any steward OR butler we ever had on Celebrity! The premium dining experience in Sabitinis was worth every penny and more! The staff truly made us feel welcome, and the food was outstanding. The Zumba instructor was one of the best I've ever experienced at sea. The itinerary was great. Its really nice to have the international café open 24 hrs a day. The food is not bad and if you get hungry at 3:30 pm ….you don't have to wait for the buffet to open at 5... The bad things: Priority boarding for suite guests is supposed to exist but it doesn't. You are grouped in with about 300 other guests who are Elite. And if I hadn't caught the mistake the boarding agent made, we wouldn't have even been with Elite people. Same thing happens with "priority debarkation"...it doesn't exist. The buffet was awful...totally cramped with an unworkable layout, bad food, and hardly no selection. The main dining room is hit or miss. The first night we waited almost an hour for our appetizer to be brought to us. Dinner took a total of 1.45 hrs....and we didn't stay for dessert because we were so frustrated. After much debate we decided to give it one more chance. I'm glad we did because the service was much better. The food is edible but not anything to write home about. Again.....some good nights and some bad. Chops Grill was awful. We had veal chops that were tough and tasted like cheap beef. Service was slow and disinterested. The spa (on my trip) was very bad. The $200 facial I received was a joke. Definitely not worth the money. I knew it would be overpriced but I atleast expected a $100 facial for $200. The staff member who did mine, squeezed my head so hard (her idea of a scalp massage) it felt bruised for 3 days after. I did mention it to a manager and she offered a redo the next day, which I canceled because my head hurt so much. The service desk does not speak good English so if you have an issue....good luck. I had purchased a $50 Spa credit (with Credit Card points) before ever boarding. It was never applied to the booking, so I went to the desk to see about it. They had delivered a $50 spa Gift card good ONLY on port days and a $25 OBC to use in ship store, to our room on our anniversary (which was a very nice touch and I should have listed above). But they kept insisting the $50 credit that I purchased was that one. It took me an hour and getting so upset I was in tears, to get them to understand. I kept pointing to the words "a GIFT from Princess Cruises on your special days" imprinted on the card, and the fact that it was only good on Port days. The credit I purchased was good any day. Finally I got through to them, but it still took another day and 5 phone calls to get it fixed. If it had been Celebrity, they would never had argued over a $50 credit with a suite guest.....or any other guest for that matter. I don't know if they just don't understand English very well, or they just didn't care...hard to say. Before that happened we were thinking of giving Princess another chance with a different ship, and went to the future cruise desk. They have ONE person working so its always a wait, but we waited only to get treated like she just could care less. We wanted some recommendations on Alaska...ship size, ports, ect. EVERY question we asked, we were given the response "it just depends on what you want" I wouldn't have asked if I knew what I wanted...duh. We needed some guidance, and she just wanted to rush us out. Needless to say, we didn't book anything, and probably wont. I was so hopeful we would like Princess, but we will just have to try another line. I miss Celebrity but wont pay the inflated prices for the new ships. Love the older ships, but they do the same itinerary's every year, and we just got bored with that. Read Less
5 Helpful Votes
Sail Date: March 2019
Our first impression was that the ship is old and in need of some refurbishment. Our room was dirty when we arrived. If the room was not ready for us then they shouldn't have let us board early. Food was average at best, Steak only ... Read More
Our first impression was that the ship is old and in need of some refurbishment. Our room was dirty when we arrived. If the room was not ready for us then they shouldn't have let us board early. Food was average at best, Steak only offered twice during our 7 day cruise. Specialty menu's were offered every night in Any time dining but had to pay extra 19 dollars. We ordered late night traditional dining but was put on standby for that, and had to anytime dining instead. We like having the same dining mates and waiter every night but that was not to be. We were #5 on the waiting list for traditional dining and never got lower than that. Deserts were good. Caesar salad was bland so WE opted out for garden salad instead but had to ask for it since it it was not on menu. Coffee was good. We stuck with drinks-of-the-day since they were cheaper $8.95 than regular drinks but hardly any alcohol in them, didn't even get a buzz! We heard they are taking ship out of service for 30 days to refurbish it. Wait staff friendly but overheard pool bar staff not very friendly. We noticed a lot of families with kids, found out it was school winter vacation in Ohio and mid-west. Lots of kids in hot-tub and pools. Signs saying no jumping or diving into pool were not observed. and were also throwing balls and cups of water at everybody, No supervision at the pools. Surprised they didn't go on Carnival instead. Beer bottle glasses were allowed to be in pool area, a definite no-no. Told staff and they didn't care. They were doing repairs outside our cabin some morings waking us up early, banging and sanding, Not cool. They did have designated smoking areas but walkers had to share deck 7 with smokers, Cough, cough! Would not book Princess again unless it was a new ship. I like Celebrity and Royal Caribbean much better. 'Entertainment was by the Princess dancers and did 3 different shows but quality was way below other cruise lines, Comedian was very funny and Symphonee black band was excellent, played around ship. Rear pool was very wind and in the shade most of the time because of skywalk night club blocked the sun. Heard there wasa Sanctuary pool that was free to use but had to pay extra for chairs, we never went, has a small golf putting surface all the was up on top. This cruise just did not impress me. Stops were ok Princess Cays (private island) own by Princess was just ok. Gave us a BBQ, Hot dogs (bad) Burgers (worse) and ribs (ok). Did some snorkling , saw maybe 5 fish. Disappointing. Oh well, there's alway next year ! Read Less
2 Helpful Votes
Sail Date: March 2019
This our 4th with Princess and the first questionable experience. We had 2 other couples with us on their first cruise. They always seemed understaffed. Drinks especially soft drinks were difficult to get. Mixed drinks were higher priced ... Read More
This our 4th with Princess and the first questionable experience. We had 2 other couples with us on their first cruise. They always seemed understaffed. Drinks especially soft drinks were difficult to get. Mixed drinks were higher priced than I remembered. It wasn’t until the fourth night that we found a waiter that we enjoyed enough to remember and and asked for her again. The food at the restaurants were just average, nothing outstanding. We ate at the Crown Grill one night. Good but barely worth the up charge, we did this on the other 3 cruises and it was always something special but not this time. Breakfast buffet was good every day. The Princess theater shows were outstanding. We get up Monday morning (day 3) and our toilets don’t flush. Neither do our fellow travelers. Our whole section of mini suites are all out. Ninth floor. Steward called it in at 7:30 am. An hour later I go to the front desk and get an indifferent “we know about it and the plumber will be working on it soon”. About 3 hours later the plumber is in the hallway with a snake routering out the line. We go to lunch and mess around a while then return to the room and it is fixed. No message or anything. I returned to customer service and explained the situation and the rep said he would check with his boss and get back to me. He did and we met again the next day and he offered us a free meal at Planks bbq for our inconvenience. Offering a group from Texas BBQ is risky to begin with. The food was actually good and the service was very good but I don’t know how they keep this restaurant open. Hardly anyone else was there. The medallions were fine but we couldn’t get the apps to work consistently. We and our traveling friends paid a lot for the mini suites and I just expected more service and quality food like we had on previous Princess trips. Somewhat disappointed. Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise because it offered a Saturday to Saturday itinerary that could accommodate 3 couples. We have sailed with Holland America, Carnival and Royal Caribbean twice. This cruise was a little disappointing in a few areas. My ... Read More
We chose this cruise because it offered a Saturday to Saturday itinerary that could accommodate 3 couples. We have sailed with Holland America, Carnival and Royal Caribbean twice. This cruise was a little disappointing in a few areas. My review seems mostly negative, but hey, I had sun, fun, and relaxation! I am just writing things that I would have liked to have known. First, the embarkation and disembarkation process went very smoothly. We took the Princess transfer from the airport to the cruise ship terminal - 19$ per person. Next time, we will probably take a taxi (15$): you have to wait for everyone to show up (not a tremendous amount of time though) and we had some bad luck - our bus got hit by another one (took our mirror off) therefore we had to wait for a new one. Not the end of the world I suppose! We were supposed to disembark at 8:00 am, but as we were staying in Florida for one night, there was no problem leaving later. Second, the ship decor is a little dated: carpets, walls, etc. Our cabin for instance had the flat screen tv, but it was on a shelf that probably held the big square tvs... It would make more sense to mount it to the wall and get rid of that shelf. The bathroom is also the smallest I've experienced on a cruise ship. The bed was ok, but the pillows were very uncomfortable. The closet however was a very good size. On sea days, it is obviously more crowded, but very manageable. Third, the dining. The breakfast buffet was fine - what you expect at any buffet. We never went there for lunch nor for dinner. We enjoyed Slice Pizzeria and The Salty Dog by the main pool. Also, The International Cafe has a great selection of sandwiches! We ate at Planks one evening (12$ per person) - good food but HUGE servings! The main dining room was disappointing compared to other cruise lines. We were not very impressed with the food selection. One good thing is that we had selected the My time dining and never had to wait for more that 10-15 minutes for a table of 6. The service was mostly good. However, on our last formal night the waiter dropped some red wine on my dress and my husband's shirt (black so not really a big deal). They took my information down in order to clean my dress, but the service was never rendered. Pretty disappointing. The bar service is fantastic! The tastiest pina colada is by The International Cafe!! Fourth, the ports and shore excursions. Our first stop was at Princess Cays, Bahamas. You need to tender out (it went smoothly) for about 10 minutes. We reserved a clam shell (29$), but the day was a little cloudy and there are quite a few trees for shade. However, if you're planning on getting one, you need to do it on the ship. Once on land, we went to our left, would go to the right - it seemed to be less crowded. If you purchase a beverage package, it works on the island. The Bar-B-Q lunch was good: burgers, hotdogs, chicken, ribs, salads. Our second stop was in Puerto Rico. We decided to do a walking tour on our own. Take a left when you get off the pier! It is a beautiful city. We saw a lot of statues and fountains. The men visited El Morro fort (7$) and enjoyed it. If you plan on going to the Barrachina (first pina colada), try to make reservations; it is very busy. Our third stop was at Amber Cove, Dominican Republic. DO NOT take the Puerto Plata and Cabarete Beach tour. When we got to the beach, we were whisked to the bathroom (by the way ladies, there is only one for us - I ended up going into the men's where there are two...(sorry guys)), then we were seated at a table at the restaurant (Tuva). There was a bit of a language barrier (my sister ordered whiskey and we're not sure what she got - stick to beer!!), the debit/credit machine was down, it lacked organisation. The beach was fun though! The waves are big, which is fun to jump, but be careful! We then went on the city "tour". Our guide (Eladio) took us to a souvenir shop - that he called the market - (Island Treasures) and made a 5 minute speech about the stones found on the island and this is the place to buy it and you won't find better, blah, blah, blah. I bought a mask - which was 2$ cheaper at the port shop of the same name. It didn't break the bank, but I am a little disgusted by this. We then visited a church where a service was in progress - WHAT? Not one person on the tour was impressed. When we finally got back to the pier, we had very little time to shop. Our fourth and final stop was in Grand Turk, Turks and Caicos. We have been to many islands in the Caribbean, this is the clearest water I've seen! We booked a White Sand Snorkel tour on our own. Zero regrets: great service, great snorkeling, rum punch!, FRESH conch salad and a beautiful sting ray encounter! If you're planning on doing a beach day, the clam shells, chairs and umbrellas are free!! Very nice touch! Overall, I got some much needed sun and a lot of fun! But for the amount of money you put towards a cruise? I just wouldn't book with Princess again. Read Less
2 Helpful Votes
Sail Date: March 2019
The ship is nice, crew were good with the exception of stateroom steward who after getting his additional tip was not please so he was just ugly the last day to deal with. The biggest issue is the entertainment or lack of it. Yes they have ... Read More
The ship is nice, crew were good with the exception of stateroom steward who after getting his additional tip was not please so he was just ugly the last day to deal with. The biggest issue is the entertainment or lack of it. Yes they have a few cute game shows and they had a comedian one night that did the same old cruise ship jokes. But other than that if you did not want to sit and listen to music or dance there was nothing. In the good Princess days there were all kinds of things, comedians hypnosis, dueling pianos, etc etc and more than one at once. Now there is one per cruise comedian and all the rest is singing and dancing for 60 and over. It’s become a close second to Holland America we’re if you get to the dining room under your own steam you have accomplished something. Everywhere you went people complained about poor quality and lack of entertainment. Wake up Princess while others are stepping it up you are going down hill quickly Read Less
Sail Date: March 2019
-Too long between Appetizers & Main course 3 nights in a row. -Guest Serbvices staff should raise their heads to realize who’s next and not the one who walked straight to the counter. -Didn’t receive disembark luggage tags ... Read More
-Too long between Appetizers & Main course 3 nights in a row. -Guest Serbvices staff should raise their heads to realize who’s next and not the one who walked straight to the counter. -Didn’t receive disembark luggage tags and when we asked to have them sent up they responded that they were too busy. I said we were not in a hurry and they said they couldn’t promise anything (I think the steward coulda got them as he should have) -Club 6 staff terrific (shout out to Jojit) -Embarkation and Disembarkation terrific -Buffet terrific. -MUTS terrific -Lounge chair hogs not only active but the lack of enforcement tells you it’s actually condoned by Princess. -Love the Medalian and relatively inexpensive internet. (could add onto Medalian service by installing several ‘readers’ at the bars so passengers could let the bartenders know who is next to be served-probably expensive to do but a worthwhile enhancement). Read Less
1 Helpful Vote
Sail Date: March 2019
First, the good...This is an EXCELLENT cabin. All balcony views unobstructed. Nice bed, fridge, big tv, nice desk and a surprisingly huge closet... And quiet! Sandwitched between 2 quiet areas...I slept like a baby! The check-in/out ... Read More
First, the good...This is an EXCELLENT cabin. All balcony views unobstructed. Nice bed, fridge, big tv, nice desk and a surprisingly huge closet... And quiet! Sandwitched between 2 quiet areas...I slept like a baby! The check-in/out process was amazing, both at the embarkation and on the excursions. They know how to move the people well. Now the bad...The food at the main dining rooms was just mediocre. Presentation was good but the meat, sauces and gravys were all tastless; except one meal...I think they dropped the salt shaker into the food. The buffet was ok, became bored with the same things everyday. Far too much lamb and east indian/asian cooking. The desserts looked amazing, tasted like crap. And, the ugly...We had 2 seperate incidents with rude staff. Felt ripped off with every "lecture" being a high pressure sales job. Real people cannot affort $17,000 necklaces!!! Really needed some "beginners" training, not scheduled 2 hours long right at sailing time, maybe 3 or 4 short sessions over the first 2 or 3 days, to talk about issues as they develop. Where to go for help, how to get a coffee in the morning without paying 4.50 a cup, can we bring food to the rooms, can we bring food ashore, where can we smoke, what does "tender" look like, when I shop onshore what can't be brought back, where to go to buy an asprin...so many more questions...all the little things. Probably won't cruise again, maybe will try a European river cruise. Read Less
8 Helpful Votes
Sail Date: February 2019
We have cruised with Princess twice before and were happy with our experiences. This time we noticed all the cost cutting measures that have been taken. Ship was very crowded and priced were lowered closer to sailing. However, club class ... Read More
We have cruised with Princess twice before and were happy with our experiences. This time we noticed all the cost cutting measures that have been taken. Ship was very crowded and priced were lowered closer to sailing. However, club class mini suite pricing was not lowered. Embarkation was great however next time I would not board until after noon. Disappointed with quality of toiletries, tissue, toilet paper and paper towels. Service was good and room was kept clean. Cabin was as expected but sofa bed was not comfortable and looked like it had seen better days. Club Class dining appears to be no different from regular dining as menus are the same with the exception of a chef cooking an entre, dessert or appetizer in the area (not at your table as advertised). Quality and types of main dishes is much lower. Few American dishes. Hamburgers are even compressed into a hard pattie. Club class dining is separate but not partitioned off so people from dining room were exiting our area. Service in CC dining was very good. Princess Theatre Troup entertainment used to be better; special entertainers were very good. No seating is set aside for suite class. Theaters are always crowded. No information is given about which entertainers will appear more than once until the day of appearance. Ports are good. Guest lecturers poor. Service, staff and baristas in International Cafe are exceptional. We received no forms for EZ Check or information until the deadline expired and customer service argued with us about receipt of those forms. No answer when calling room service when we did. There was no butler for minisuites. Staffing has been cut so these service personnel are really working extremely hard. Not enough waiter assistants. Bar service slow in dining room likely due to all the staffing cuts.. Back to Celebrity Cruiseline. Read Less
2 Helpful Votes
Sail Date: February 2019
Older ship in pretty good shape. Best feature, 7 ft pool. Incredibly attentive, polite, and social, passenger contact crew (waiters, cabin stewards, etc.). Incredible variety of well prepared food choices in buffet. Main dining room did ... Read More
Older ship in pretty good shape. Best feature, 7 ft pool. Incredibly attentive, polite, and social, passenger contact crew (waiters, cabin stewards, etc.). Incredible variety of well prepared food choices in buffet. Main dining room did not offer much more than buffet. Great burger and Stromboli bar on pool deck. Limited, ordinary, not so special, specialty restaurants. Free and prompt room service. Terrible embarkation mentality. Long walks to gates, up multiple flights of stairs. Ship staff could/should manage much better based on so many older passengers with mobility issues. Unique itinerary is about the only reason to cruise this ship again. Would not bring children on this ship. Limited, boring, kid features. Casino is nice but fewer gamblers perks than other lines. Matt, one of the best cruise directors. High energy, visible, organized, approachable and friendly. Limited television access. Free movies in room. Nice big outdoor movie screen. No towel charging police. Read Less
1 Helpful Vote
Sail Date: February 2019
The Caribbean Princess is a big ship but is in need of a facelift. The rooms are in need of new carpeting, etc. The staff was very pleasant and helpful. The food was good but only that, just good. Drinks overpriced and not poured well, if ... Read More
The Caribbean Princess is a big ship but is in need of a facelift. The rooms are in need of new carpeting, etc. The staff was very pleasant and helpful. The food was good but only that, just good. Drinks overpriced and not poured well, if they had liquor in them at all. I'm not a drinker and I couldn't taste the Bailey's in a Baily's w/cream on the rocks! The diving in Honduras as the best ever. I would come back anytime to dive or snorkel here again. The pools were clean and breakfast was the best meal of the day. They had a "private party" in two main areas of the ship each night and we were not allowed to go. Who knew? This took away from activities that could have been for the whole ship, I think that this should be made known at the time of booking so that another date could be chosen. Save your money...don't eat at the Italian restaurant it isn't worth it. Princess should really try to think of NEW things and not just the same old stuff. Sorry to be negative. Read Less
1 Helpful Vote
Sail Date: February 2019
This is going to be a very mixed review. There was so much to like about this cruise - and quite a few things that detracted from a wonderful experience. To start, this is a medallion class cruise. I can't say to avoid a ... Read More
This is going to be a very mixed review. There was so much to like about this cruise - and quite a few things that detracted from a wonderful experience. To start, this is a medallion class cruise. I can't say to avoid a medallion experience as there was much to like about the GPS tracking units worn around passenger necks. The problem is that they promise more than they actually deliver. Getting "ocean ready", Princess speak for pre-loading travel documents, was a wonderful thing. This process was relatively simple and made embarkation the easiest and quickest I have ever had. Princess has nailed getting folks onto, and off-of, this ship. Our room was ready when we walked on and our luggage was delivered in record time. One problem was that the medallion only opened our stateroom door about 75% of the time despite having it re-flashed. Too often we had to track down our steward or go to the front desk in order to get into our room - a complaint we heard from several passengers. Another issue with the medallion is that not all of the promised services were actually functional. Yes, we could use interactive maps on our cell phones or at any number of interactive touch-screen displays located throughout the ship, but we couldn't order drinks/food in many locations and there were big issues with getting off the ship at ports (more latter) due to the Wi-Fi going down. I found our tag-a-longs a dorky but really fun thing. Try scratching your turtle or fish's chin to make them happy. The Regal Princess is a huge ship with a beautiful central multi-use area. The public spaces are 'regal' and the ship is well cared for. Moving about was easy and the spaces were grand with enough small nooks and hideaways to provide intimacy among thousands of other passengers. Our room was small but well appointed. The TV was huge and there were many movie and TV options. Dining rooms were beautiful and the staff in all settings did their jobs efficiently, and more often than not, were friendly and kind in the process. The food in the dining rooms, buffet, and casual eateries was very good - better than most ships. The specialty dining was quite good with our favorite being the Italian upgrade of Sabatini's. Very competent service and an exceptional meal. I highly recommend upgrading to both the steakhouse and the Italian joint. The buffet was adequate but the food served (especially for breakfast) got tired a few days in. There was a lot of choice but little rotation throughout the week. Service in the buffet was great but tables filled up fast during peak times and we were left wondering around with plates in hand seeking a table more than once during the morning rush. I wouldn't be able to tell you much about the entertainment. We attempted to view a comedy show and a musical show but due to our dining times could only be there 15-20 minutes early. This was not early enough to secure a seat. Staff shared that we would need to be there at least 30 (and they recommended 45 minutes) early to get a seat. This is just not acceptable. A similar problem occurred when trying to secure a seat at the sanctuary. This was a deciding factor to choose a princess cruise. I love the sanctuary experience and we headed for the location immediately upon embarkation only to find that it was booked to capacity for nearly the entire trip. This was especially disappointing considering one cannot reserve a chair until one is on the ship. We did get one port-day and it was fantastic. However, we were really sad to not get a space otherwise. Don't count on getting a space in the sanctuary if you are on a ship that doesn't clear out all passengers no matter how fast you get to the reservation desk. Folks traveling back-to-back, 7-day itineraries will beat you to the punch and you will be left to fend for yourself on the sun deck. The low points all revolved around the ports of call. Our "discover Jamaica" tour was terrible. Princess should be ashamed for selling this tour. The bus tour was pretty sketchy but the trip to the botanical garden was downright bad - there were so many people there we could hardly move around. A person on our trip was lost and we couldn't get a decent picture due to the HUGE crowds. The personal lunch and shopping time in Ocho Rios was terrible. Within a 1-block span I was offered drugs 7 (count them 7) times. The panhandling and Mister-Mister sellers were terrifically aggressive. I have been to Guatemala, Beijing, and Tijuana, Jamaica takes the cake for the most aggressive 'sales' experience. The promised restaurants were non-existent (sans a broiling hot burger king). Without food and without much shopping, we headed back to the bus after 15 minutes only to find that 75% of the tour had returned before us feeling that Ocho Rios was simply gross. We waited on our bus for an hour while watching a 20-year old VHS copy of Cool Runnings - We sat there and waited for it to be over. On our way back, the bus broke down within a massive cloud of burning break fluid. We were told that the ship had been emailed (yes, emailed) and told that we were going to be late. We were also reminded (for the 5th time) that tips were welcomed and should be handed over immediately as the driver and "tour guide" were going to leave us on the highway if and when a new bus arrived. We awaited transfer to a "fresh" bus and finally made it back to our ship. Jamaica was total dumpster fire and I blame Princess for not properly vetting this excision. Our Stingray City, snorkeling, and beach lunch tour at Grand Cayman was rained out but not until we had witnessed several folks puking in their purses during the 45 minute wild-tinder process and helped a woman knocked over by the surf trying to get back on the tinder. Princess lines on-shore were the longest and least controlled during the return tinder journey. To say the experience was a little "lord of the flies" is an exaggeration but not too far from the truth. Princess can't control the weather but the tinder process and safety of their guests is within their control and they failed on this port. Our last port was Cozumel where we were to board a ferry to the mainland for a cenote swim and tour of Tulum. We were probably the 10th couple in line to get off the ship but failure of the Wi-Fi rendered our medallions useless. Hence, nobody was leaving. The failure of a "down time" system was inexcusable. In the vestibule, the elevator doors kept opening and people kept crowding to try and get out. 45 minutes passed with not a single announcement from ship staff. People were restless, hot, and ready to sit down. We were finally told to try another exit. We shifted to a new gangway only to be told to return to our original off-ramp. You get the idea. 90 minutes later we got off the ship only to be told our ferry had left and all excursions to the mainland were cancelled. Literally - the woman next to me started to weep - and I felt like crying too. The excursion staff were left with a clip board to face the angry mob of people who had yet another port of call ruined, The staff were feckless. They didn't have any printed materials for travelers to review. They were totally unhelpful in finding us other tours to take unless you wanted to watch Mexican Abulitas make Hot Chocolate or have your picture taken with a Zonkey (think donkey painted like a zebra). We returned to the ship having missed another port of call. So, at the end of the vacation I am left torn. The ship was great. The embarkation and disembarkation was the best I have experienced. The food was far above average. The very expensive drink package ($960 for 2 people) was well-used and actually worth the money. The staff was, by-and-large, very effective. The specialty dining was great. The musicians in the lounges and public areas were awesome. The experience of movies under the stars was fantastic. There was so much to love about this journey. However, the medallion experience is not yet ready for prime time, the ports of call were true disappointments, and the sanctuary reservation system needs a massive overhaul. Would I go on a princess cruise again? Yes. But I would proceed with reservation. This was average - and I was hoping for more. Read Less
1 Helpful Vote
Sail Date: February 2019
There were 8 of us on the Cruise to celebrate the 60th birthdays of the 4 guys . There was no problem with boarding or disembarkation , we chose to depart with our own bags which made it even smoother. Our room R323 was balcony suite ... Read More
There were 8 of us on the Cruise to celebrate the 60th birthdays of the 4 guys . There was no problem with boarding or disembarkation , we chose to depart with our own bags which made it even smoother. Our room R323 was balcony suite , mid ship and very nice , tons of storage space , standard balcony and we had great room cleaning and service by Roxane and crew . Did not think the tendering process was very smooth and it took away valuable time on shore. The weather was rough in 2 ports and at Cayman Islands only about 1,000 people were able to leave the ship before they had to shut it down for safety reasons. We will be looking for ships that do not need to tender at each port in the future The ship was clean and public areas well kept . The food was very good at both buffet and sit down service . We found the service at sit down service , pleasant but the staff were overworked and therefore slow to get initial drinks/wine ( plus they had to travel a long way to get drinks). Perhaps it was because they had our large table and a table of 10 next to us ? Our work around was to bring in our own beverages to take away the aggravation factor. The entertainment staff was challenged on our voyage as many of the guests were older (with what we guessed is a average age of 70+). I thought playing the movies during the day was inappropriate , music was a better choice and we liked the concerts they played . There was music everywhere on the ship and most of it geared to the older crowd. The 2 shows we saw were fun . The best part we liked was the Voice of the Ocean contest , it was a lot of fun to watch the contestants go from Karaoke to the big stage . We found the staff on the ship to be overall pleasant and polite and helpful . I really appreciated the extra effort to remind guests to wash hands often and that the washrooms were kept very clean ( unlike a MSC cruise I was on last year). I didn't like the medallion program. I did not like having "big brother" watching my every move and being all knowing - I can see the advantages but I personally did not like it . I do not recommend getting the new "all inclusive" drink package - Princess did away with a mid level price option for drink packages so both me and my cabin mate purchased this at over $ 600.00 Canadian EACH . There were so many rules and caveats about what is included and what is not included , which varied from bar to bar and server to server - very confusing and frustrating . One example is at some bars I could take up both our passes and get us each one drink per pass , but other bars refused to serve us unless we were both there !! Another was that you could not order a double shot of alcohol in our drinks. If you were to order one of the fancy cocktails that have 2-3 shots of booze that was fine , but you could not order a double rum and coke- ridiculous !! Also keep in mind that you can only have one drink every 12 minutes , so if I wanted to get the extra ounce in my drink I had to line up again at the bar but wait out the time - I ended up making a "stash" of rum shots so I could have my double when I wanted it . By no means are we over drinkers and never came close to the 15 drink ( per 24 hours ) limit - Like I said frustrating and confusing and very expensive . Overall we had a good time however next time I cruise I will be looking for a smaller and more "lively" entertainment and no tenders to port. Read Less
Sail Date: February 2019
Review Caribbean Princess b2b cruise Feb 9-23 2019 Port Everglades Terminal - Medallion line was quick but we waited about 15 minutes on the gangway because of medallion security photos being taken or retaken, the new pinch point of ... Read More
Review Caribbean Princess b2b cruise Feb 9-23 2019 Port Everglades Terminal - Medallion line was quick but we waited about 15 minutes on the gangway because of medallion security photos being taken or retaken, the new pinch point of the process. Our room Baja 743 was all the way to the aft, throbbing noises and shakes, propeller out of balance? Heard others complaining about shaking too. We asked for a room change but it never happened. Comfortable bed & pillows. Large TV in room excellent and lots of movies. Cabin a bit short on storage space. Shower was only a hand held and NO mount, it just dangled there. Very difficult to hold on and shower when ship was moving. Bathroom needs hooks for travel kits. Strangely our cabin phone displayed the wrong name and was not corrected until the 3rd day even though I called about that right away. Our room steward Gerwin was very nice. On first day my Medallion unlocked our cabin door from 15 feet away, my wife had to tap her medallion on the screen for it to work. My medallion stopped unlocking the door after a couple days and had to be replaced twice. The second time they kept the medallion to "check it out" I was told to go back to my room and the medallion would be delivered to me shortly. I expected that they wanted to test it so I waited for 2 hour's (now in port so I could not get off). Went back to desk and was told they were still working on it. It did not get "delivered" till after dinner, with just a note "Please find enclosed your Medallion" without any apology. The Medallions did work sometimes around the ship screens, but it was very spotty and the screens around the ship seemed to hang up often. My “Tag along” only occasionally showed up, but went away so fast it became worthless to try. The best part of the cruise were the production stage shows, they were fantastic! Born to be wild, excellent. Fantastic voyage a bit busy with lights but still very good. Broadway Ballroom and Bravo were excellent. Loved the staging of each show and the use of LED screens, lifts, lights, set, costumes and even drones. Trivia was OK but hard to hear, the hostesses seemed to just be doing it because it was assigned. Do not miss Discovery at Sea - Planetarium "Voyage to the Stars" and the Star talk-walk done one night! We were disappointed they did not have those two programs the second week. I went to the enrichment lectures and they were good the 1st week but I only saw one listed the second week as they had a music cruise people paid for going on. We were told it would not effect the cruise but that was just not true as a lot of things that happened week 1 were not offered week 2. Food was a weak point on the ship. We have had much better on other cruises. Orders were often not cooked correctly, bread and deserts were so-so. This was true in our main dinning room (Island) and the World Fresh Marketplace. Even the The Salty Dog Grill had Burger buns that were hard and the burger was not worth eating, very disappointing. We did try the British-Style Pub Lunch at the Crown Grill and that was good, but a Crown Grill steak I paid for in the Island dinning room was not very good at all. The ship has board games in the internet room but no tables to play them on. Bridge players met in the Crown Grill but that was not an option offered for games. The Ocean Apps were a big disappointment, they show potential but just did not work well if at all. OceanNow was so hard to login to I never got to order a drink at sail away. The App also showed the wrong ship time and asked you to be at the same location for up to 45 minutes, what a joke. OceanCompass was OK but it did not show all restrooms and had mens and Ladies mixed up in places. It could find my wife only some of the time and the routing directions were hard to follow. Ocean Ready was pretty good, and we did use that to get our Medallions delivered at home. I purchased an unlimited internet package and was pleased with the speed of it except for updating or downloading Apps on my iPad or iPhone. Also switching between devices was a royal pain and it would not allow for cut and paste or my password app so each time everything had to be manually entered. Many people had a lot of trouble with logging in and/or getting disconnected without any reason. Ports Princess Cays - Long tender waits even after the first rush. Line for lunch was also very long so we just went back to the ship. San Juan - We took the free trolly as we docked right in the heart of Old San Juan. Speaking of docks NCL Epic tried to dock next to us and destroyed part of the dock. They even had two tugboats. They claimed it was wind but it was not that windy IMHO. Amber Cove - We took the Princess Easy Puerto Plata tour, not a lot to see and it was very hot. Gran Turk - We only got off for a short time and stayed in the cruise compound. Fort Lauderdale - This was our first experience with a b2b cruise. Not a lot of information provided by Princess about how this would work. I was told there would be a meeting about the procedure but it was at 10 am the day we were there, bad form Princess! We wanted to get off the ship and walk to some stores so we got off at about 8:45 am and were back at 11 only to get caught up with all the new people boarding for the first time. Our "Guest in Transit" cards were only moderately useful. Grand Cayman - Took the Trolley Roger tour through Princess. Overpriced and would not recommend. We were late getting in port, all the Princess tours were rescheduled, and then our 1 hour tour was a 40 minutes late from the new time on top of that. Tenders were again very crowded and took and long time to get one. Roatan - We did the Princess AERIAL CHAIRLIFT & MAHOGANY BAY BEACH BREAK WITH KAYAK. The chair lift was fun but once again we were late to port so we did not get full use of our purchase. The Clamshells were not a good rental, avoid them. Also the water craft rentals only allow you to go in a small inland bay area that is not very interesting. Not recommended, but we might purchase the chairlift again. Belize - We waited till after lunch and the tenders were still a long wait. Walked around a bit but did not feel very comfortable in town so we headed back to ship. Cozumel - Half the pier is a long building you have to walk through to get in or out of the "Shopping Village". It was crazy crowded with 5 ships and not worth the crush. Trying to get back onboard was even worse as there was no "lane" to return and you had to "swim" upstream. Poor design. Disembarkation - We got to use the Platinum Lounge and getting off the ship was easy. We used the Mobile Passport App for the first time. However we were surprised that they asked us to have our luggage out before dinner the last night. Read Less
2 Helpful Votes
Sail Date: February 2019
I haven't sailed with Princess in years and thought I would take a February cruise on the Regal as it had 3 sea days. Overall it wasn't a bad trip. My girlfriends sister really talked up the ship so I had high expectations, and ... Read More
I haven't sailed with Princess in years and thought I would take a February cruise on the Regal as it had 3 sea days. Overall it wasn't a bad trip. My girlfriends sister really talked up the ship so I had high expectations, and after sailing on the Regal I was somewhat disappointed. First the food, the breakfast buffet was well appointed but by day 4 it was getting old with the same items. I really enjoyed the eggs benedict, and discovered they only had them out 2 mornings. For my birthday she insisted that we ate at the Steakhouse. The service was fantastic but I wish we could say that about the food. My ribeye was very chewy and her filet which she wanted medium well was very well done. The burgers served at poolside were great and the pizza wasn't bad if it just came right out of the oven, otherwise forget it. We opted for anytime dining and this was a first for me. The servers did a great job but the food.....well it wasn't the quality from my past dining experiences. One night I ordered linguini with claim sauce and it was served lukewarm. Some of the dinner items shocked me......fried chicken with fries and coleslaw? Which ended up being 2 very small pieces of chicken. Our last night was an American night theme so I guess they were justified putting meatloaf on the dinner menu ! That spoke volumes how they are cutting back! So much for standard surf and turf. A small filet with several pawns. The lobster tail was offered separately on another night . Our room was nicely appointed and clean. However the table on the veranda was rusty and had very old soda rings embedded on the top. Seriously, how much could a replacement cost them in the quantity they are buying. Our room steward did his job, and never went the extra mile. With all the cruising I have done one thing has always stood out. They are all so nice to you from the time you board the ship until.......the morning you disembark. That's when their true personality shines. I am never one to demand anything and have always tipped them well. I just think the cruise lines need to tell them to crack that one last smile as your passengers leave because that's the one they will remember! Read Less
1 Helpful Vote
Sail Date: February 2019
Picked the cruise as a B2B with the Western Caribbean cruise leaving a week earlier. Must preface all remarks that we were one of about 6 who developed Influenza A for the whole week. Also I am a retired physician. I caught this flu ... Read More
Picked the cruise as a B2B with the Western Caribbean cruise leaving a week earlier. Must preface all remarks that we were one of about 6 who developed Influenza A for the whole week. Also I am a retired physician. I caught this flu the last day of the previous cruise even though I was vaccinated. Likely came from another person who was not US citizen. Take-home—maybe consider getting more than one flu vaccine making sure you get the flu endemic to the area of travel. This flu is aerosol transmission meaning all the great handwashing will not prevent. And have to credit Pricess with running water hand washing stations at the Horizon cafe. Even though many just blow by with proper hand sanitation. Medical staff was excellent. Didn’t agree with a one day quarantine, so stayed to cabin most of the week. Which was good as on day 3, I spiked a temp to 101.2 on Tamiflu and could have had full run of the ship. The problem was the “Unlimited Beverage Package” I had purchased pre-cruise. Some computer glitch told my wife that I was not on the package for the second cruise. Obviously too ill to drink. After day 4 I was told we were on the package after all, just a computer glitch. Princess finally agreed refund of three of those ambiquous days but still wanted to charge me $275 for the four days I was medically unable to drink while I sequestered myself in my cabin so as to not infect anyone else. Problem with decisions like this is that apparently there is no one who can make decisions onboard in real time. All issues have to be reported by email to Princess central and then acted upon days later. Princess should have comped all drinks and even our cruise fare as we prevented a possible pandemic in my opinion. That may be an exaggeration, but we are home still feeling under the weather. Too ill to see what Princess has decided. Room M427 DO NOT TAKE. One floor under the furniture serving the aft LIDO deck and the ice cream station. At least two times in the evening they rake the furniture with no plastic foot protectors across the floor for cleaning. It makes unbelievable cabin noise in the cabin ceiling. Some tips shared by me on cruise one by a 1400 day Pricess passenger. If you like Scotch order a Rob Roy, no bitters, no vermouth and you get two shots of Scotch for the price of one drink. Did the Chef’s table on cruise one, very worth the $115 per person charge and you get a free cookbook. Immediately on boarding call for a place on the wait list. Rum Runners work fine if you need to bring small amounts of alcohol onboard. No problem with locking you luggage with TSA locks. Ours were not violated. Read Less
Sail Date: February 2019
We were on the Regal in the past on a 7 day Eastern, but found we didn't have enough time to explore and experience the entire ship in such a short time. We booked this as a 14 day trip as it had different itineraries each week. ... Read More
We were on the Regal in the past on a 7 day Eastern, but found we didn't have enough time to explore and experience the entire ship in such a short time. We booked this as a 14 day trip as it had different itineraries each week. We flew to FLL and arrived at 9:45. We were at the terminal by taxi for $20 by 10:15. We live in Canada, so we prepared for our Medallions at home using the app and picked them up at the pier. We were on board by 10:45. Most organized embarkation ever! We went to our room, which was ready, dropped off our carry-on, changed and went to eat and sit at the pool. The medallions worked really well for us. We loved the unlocking feature for the door. All of the service desks around the ship (shore excursion, purser's, international cafe) have tablets on them, so when you approach, the staff already knows you as your name and photo come up on the screen. We had a guaranteed balcony assigned 6 days pre-cruise A609. It was in a great location, beautiful fixtures. Everything was in good condition. Our room steward was efficient. She never went above the standard, but was fast and courteous. The balcony is small, but we still spent a lot of time on it. We signed up for the escape room. It was well done and well attended. The items are well used. We have done one on Norwegian and feel that was more professionally done and more suitable for repetitive use. The shows were well done. It was difficult to get seats if we didn't go 45 min early. Sometimes, we were turned away 20 min before the show. The pools and decks were well maintained. The attendants were often seen clearing towels and items from unattended chairs, so there was often a chair available. MUTS was great. The Superbowl was played the first night. Other movies included The Greatest Showman, Bohemian Rhapsody, Instant Family. The day-time shows and movies were really good, too. The pool games were not well attended and sometimes didn't run due to lack of participation. The cruise director was rarely out. She had a team of assistant cruise directors who were everywhere. We rarely saw any senior staff. We ate at the buffet for all of our meals as we are plant-based. There were great selections for us here. The staff was courteous and available. There were always tables available. I was disappointed that the lemonade was not in the machines for self-serve. We always had to ask someone to get it. We had purchased alcohol for in the room and we would use the lemonade and orange juice as a mixer. The Captain's Circle parties were late in the week both times. There was no draw for Suite perks like the laundry and bar set-up -only a free bottle of wine. In St Thomas we went to Trunk Bay Beach. It is a long boat ride and a long taxi ride for a short visit at a beautiful beach. We were warned that there were no facilities and were encouraged to buy drinks and food on the boat. The location had a bar, food truck, washrooms and showers. While in St Martin we walked the 20 min to the shops and beach. Here we went to Burger Madness and rented 2 chairs with umbrella, 5 drinks of choice (we had beer and Smirnoff) and wifi for $30. The man here was not pushy and most accomodating for the drink selection. The staff at the restaurant were friendly. The burgers were amazing! We walked down past the second pier, but the men here made us feel very uncomfortable. Back in FLL, we went to Walgreens to buy more sunscreen and juice. It is a 15 minute walk down the street. We went on an Air-boat ride and visited Flamingo Gardens. So worth it! The host was great. We were supposed to be back at the ship at 1:30, but he thought that was too soon, so he choose returning at 2:30. This meant we had to plan for lunch off the ship, but there was not much free time at these locations. We didn't get to see much of the park as we were waiting for our food with a lot of other people. The second week of our cruise was a bit disappointing. We had terrible weather in Grand Cayman. They stopped sending tenders when the water got too rough to dock, but they had no way of getting anyone off the island. It took over 4 hours to hire the larger ferries to transport Princess people back to the ship. The other 5 ships were having no difficulty getting their passengers too and from the island with these ferry boats. Holland America even provided umbrellas, sandwiches and bottled water for their guests. Princess staff stayed behind the restricted gates and didn't update us at all. We were hundreds of guests left standing in line in the pouring rain for hours waiting to go back. In Cozumel we were supposed to disembark at 10am. Our meeting time for our excursion was 10:20. The Medallion system went down and they were unable to get people off the ship. There was little communication around this. Staff would look at the ground when walking by and had no answers about what was happening. We were in massive lines on board until 1130 when we got off only to have to walk through the crowded duty free shops and then get searched to look for fruit by security before exiting the pier. When we got to the shore excursion staff, she told us the ferry had already departed and we would get a refund. Ugh! While waiting on board, we had asked at the shore excursion desk if we could cancel as we had missed the meeting time. She said "No" as we still had the opportunity to get off the ship and they might wait for us. We went for a drink and lunch at Fat Tuesday's, walked around the pier shops and went back on board for the rest of the day. The vendors here were extremely pushy. Jamaica was a great day. The pier shops here were very clean and the staff was not pushy at all. It made a pleasant time touring around. We went to the Green Grotto caves. Good experience. We're disappointed in Princess's lack of communication over some major events. Overall, the experience on board was good Read Less
3 Helpful Votes
Sail Date: January 2019
This 14 day cruise cover the southern caribbean . It has a very good itinary the included St Thomas, Aruba, St Kitts, Barbados, antigua. The only drawback was that the ship did not stay long enough in most of these locations. But we ... Read More
This 14 day cruise cover the southern caribbean . It has a very good itinary the included St Thomas, Aruba, St Kitts, Barbados, antigua. The only drawback was that the ship did not stay long enough in most of these locations. But we enjoyed visting these places especially the nice beaches. We sailed the same ship few months ago and it was great. This time we noticed a significant deterioration in several areas. Food was terrible especially the buffet . It was hard to tell what we were eating and the small area in the Pizzaz where they have some snacks was very bad. We could not see any shows . They have 2 nightly shows that were always completely full as early as 2 hours before each show. We complained to customer relations that we cannot go to the theater 2 hours early but nothing was done. Royal Caribbean handle that much better. Dining was fine but again the quality of food was poor. The medallion system is new and helpful and it could be used to control reservations for the shows . The ship is a little old but nice and pleasant. The majority of passengers on this cruise were seniors and handicapps , there were very few children. Caribbean Princess is not recommended and my advice if you decide to to cruise this ship is to call and ask about the demography of the cruise you are taking. Both emparkation and disembarkation were very smooth and fast. Read Less
4 Helpful Votes
Sail Date: January 2019
Our 14 day cruise around the Caribbean was somewhat different to the other 20+ cruises we have enjoyed with Princess because some of their recent changes have not really worked well. In particular, the earlier meal and show times resulted ... Read More
Our 14 day cruise around the Caribbean was somewhat different to the other 20+ cruises we have enjoyed with Princess because some of their recent changes have not really worked well. In particular, the earlier meal and show times resulted in the theatre being full 45 minutes before the 6.45 and 8.45 pm shows and very little in the way of entertainment after 9.30 in the evening. SHIP Caribbean Princess has a slightly different layout to its “sister ships” with a smoky casino right outside the theatre and very little activity in the Wheelhouse at any time. We always preferred the second (8.15 ish) evening meal time which fitted with the 10.15 pm show but found that we had to arrive in the theatre by 6 pm and then eat afterwards with “any time” dining. After this, there was not much to do except frequent one of the bars. The Promenade deck is narrow, leaving no room for loungers. ENTERTAINMENT Three of the shows were new to us and we thought Bravo was excellent. The new Broadway show was also enjoyable, mainly because the production team had used the LED background well, with scenes instead of the irritating flashing displays. Fantastic Journey had a good acrobatic couple performing amidst the artificial smoke but the production stopped with a technical fault towards the end. It would be wise to take ear plugs and dark glasses because they have thrown everything into the production. The American passengers on board seemed to enjoy the various comedians and the voice impressionist in the theatre but (as Brits) we thought they were mediocre and would have appreciated something better. FOOD & DRINKS The food and service is still of a high standard (being much better than our experience of P&O and Cunard) but cut backs are evident, especially on formal nights. The Silver wine package has gone and most fairly ordinary wines are now 35 USD + 15% service. You can still get a decent sized lobster or steak in the Crown Grill (or other restaurants) but the 29 USD supplement seems rather excessive. The Horizon has been replaced with three alternative buffet style places, called Planks, Steamers and The Market Place, and we liked the modern décor and enjoyed the stir fry at lunch time. Afternoon tea was available daily but it needed to be more leisurely and the Princess’s scones always seem to contain too much bicarbonate of soda. MEDALIANS The recent introduction of the Medallions has been accompanied by dramatically improved wi-fi speeds but we did not find the associated Apps to be of much benefit. The Ocean Compass App has replaced the original Princess Cruises App, but still enabled us to check our account, view the day’s events and connect to the Internet. The Medallions unlock your cabin door (if you are lucky) but do not replace the passenger cards, so you now need to carry both. We found that getting off the ship was now slower and you needed the ordinary card at the port and dining room. CONCLUSIONS We enjoyed our cruise, even though the Caribbean Princess is not our favourite ship. Being launched in 2002, it is a bit dated and needs more than Medallions to make it special. The revised show and meal times do not work well and there was insufficient entertainment in the evenings. Service and food are good but Princess cut backs are quite evident. Most passengers, 684 of whom were Elite, had been tempted by the considerable OBC given, which helped to compensate for the higher cost of drinks etc. We had not been to the Caribbean for almost a decade but it seemed little changed apart from the size and number of cruise ships in every port. We found that half a day on each island was enough because we seldom spend time on the beaches, which are the main attraction. Read Less
4 Helpful Votes
Sail Date: January 2019
We are Platinum cruisers on Princess and chose this trip because of the usual quality we expect on Princess. However this cruise was somewhat a disappointment. Food quality was below the usual standard and the food selections in the dining ... Read More
We are Platinum cruisers on Princess and chose this trip because of the usual quality we expect on Princess. However this cruise was somewhat a disappointment. Food quality was below the usual standard and the food selections in the dining room not as expected.The ship is a little older and the cabins have a slight worn look. The beds are too soft and should be replaced. The service was very good. I do not know what has happened to the coffee but it comes out of as a slightly thick liquid Not Like a Brewed cup and is VERY Strong, first time I ever switched to Hot Tea. The ports we visited were very Good and had a great time on all, especially Aruba our favorite port and beach. We are hopeful that Princes win make some changes to get back to the way it used to be as recently as last February 2018 on Royal Princess Read Less
Sail Date: January 2019
Ship was pretty. Food similar to Royal Carribean. I would recommend anytime dining .Cruise director was nothing special. She was very formal and not funny. Shows were often at times more benefiting the earlier dining guests. They were very ... Read More
Ship was pretty. Food similar to Royal Carribean. I would recommend anytime dining .Cruise director was nothing special. She was very formal and not funny. Shows were often at times more benefiting the earlier dining guests. They were very well done though. Princess theater is smaller. Only holds under 700 guests. Comedian only one time on the ship, and was not that funny. Staff is nice and attentive. Rooms are clean. Dining room is only one story which was not as dramatic as many I have seen. Overall I was happy with cruise, but did not think it was extra ordinary which people have claimed Princess is. Getting on and off the ship was quick because we came later to embark and disembarked later too. Princess Cay was very nice. They have chairs set up and shaded areas by the beach to use. Jazz music on ship was great. Piano player was very good too. But everything ended by midnight. So, if you are a late person who likes comedy and a funny cruise director, Princess may not be the first choice. Read Less
2 Helpful Votes
Sail Date: January 2019
This was only a 10 day cruise, not 20. The service is great; people serving on board are some of the best. Entertainment was excellent. The musicians, singers and dancers were very entertaining. Comedians were actually funny. ... Read More
This was only a 10 day cruise, not 20. The service is great; people serving on board are some of the best. Entertainment was excellent. The musicians, singers and dancers were very entertaining. Comedians were actually funny. Disappointed in some of the excursions and total confusion when exiting the ship to locate where the excursion is to meet. One stop had us walking about 1/2 mile just to get to the cruise terminal which we walked thru past a lot of shops to go outside to find our bus. Crown Grill serves plenty of food and it is excellent. We took this cruise because it had ports of call we had not visited on other cruises, but were disappointed in the products for sale. They all had the same merchandise and so little made locally. It was 90% made in Taiwan, China or elsewhere. Merchandise on board was not that appealing and heard comments from other guests that it looked like stuff that wouldn't sell on other ships. Read Less
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