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1 Helpful Vote
Sail Date: December 2017
We did a Christmas cruise on the Princess Crown 4 years ago and had a wonderful time. We followed that up with an Alaskan Cruise on the Pacific. This was our third princess cruise and overall we thought the standards for service declined. ... Read More
We did a Christmas cruise on the Princess Crown 4 years ago and had a wonderful time. We followed that up with an Alaskan Cruise on the Pacific. This was our third princess cruise and overall we thought the standards for service declined. The staff in the horizon cafe, bars and deck areas consistently just did not care about the customer and were generally unfriendly compared to past Princess experiences. Within 30 minutes of boarding we went to one of the poolside bars to celebrate with a cocktail. I asked the waiter for the St. Thomas frozen drink. His response was (not joking) you can't expect us to know all drinks. When I explained to him what it was he said he could make it but would need to charge me for three drinks. No friendliness, conversation or suggestions for something else. We never went back to the bars. In the horizon cafe (buffet area) there are servers that provide silverware and drinks. In busy times, they would completely ignore us. We rarely got drinks provided within 15 minutes of sitting down. When we asked for drinks, the server kept cleaning her station and ignored us. We paid for the Lotus spa enclave. The attitude was very similiar. They had citrus infused water jugs and water pitchers in the steam room. They were empty every time we went. When we brought it to the attention of the spa manager he said it wasn't his job but the food staff. We bought the service from the spa, not the food staff. Poor customer service and not worth the $400 you pay for two people. What was great was the food and services in the traditional dining area and the cruise director staff. We really enjoyed the game shows and trivia. However, given the amount we paid for the cruise, we expected better service overall. Read Less
1 Helpful Vote
Sail Date: December 2017
Holiday cruise which was convenent as we did not have fly. Food was very good, did not eat in Specialty restaurants. Loved International Cafe for coffee and snacks.The only reason I did not give the ship a 5 star is because of the poor ... Read More
Holiday cruise which was convenent as we did not have fly. Food was very good, did not eat in Specialty restaurants. Loved International Cafe for coffee and snacks.The only reason I did not give the ship a 5 star is because of the poor quality of the mattress. We stayed with backache for 10 days because of sagging mattress. We were not the only ones complaining of this. If they improve mattresses, I would definitely cruise on this ship in the future. Diem bark a tion was the quickest that I have ever experienced. Great entertainment throughout ship. Was surprised that they did not push drinks every time you Sat in a bar area like most ships do. The Carribean really does not interest up as we are not beach or water sports people, so we probably will not go there again. Never found the ship to be crowded at any areas. Loved Alfredo's for pizza. Pizza on deck 16 not very good. Read Less
Sail Date: December 2017
First time doing a Christmas cruise, and it won't be our last. Embarkation was great. On the ship in 15 minutes from luggage drop off. The staff was the friendliest and most helpful we have ever experienced. We had anytime dining, ... Read More
First time doing a Christmas cruise, and it won't be our last. Embarkation was great. On the ship in 15 minutes from luggage drop off. The staff was the friendliest and most helpful we have ever experienced. We had anytime dining, and that worked out very well (since we went at 5:15 each night). Food was very good in both the restaurant and the buffet. I just wish that the everyday menu had more choices, especially appetizers. The cruise singers and dancers were excellent, as was the Royal Princess band. Cruise Director Matty O is fantastic...maybe the best that Princess has now, but he got sick on day 7, so we didn't see him again. The assistant CD's filled in admirably. The only negative to the whole cruise is the lack of onboard activities before 3PM. It seems like Trivia and shopping seminars are the only thing available at that time. Many extra activities at night for the Christmas season really made this cruise special. Everywhere on the ship, the wait staff was extremely friendly and helpful. Alfredos Restaurant is the BEST free restaurant at sea. Very good pizza (for a cruise ship) and many other choices are served here. Funniest thing on the ship is the placard in the elevator claiming it can hold 18 people. 8-10 (with little people) is maximum. We will be cruising on Princess again. They exceeded our expectations in every way possible !! Read Less
1 Helpful Vote
Sail Date: December 2017
We chose this at last minute, considering the itinerary (recently ravaged Caribbean) and the price for a balcony cabin. Plus, the dates were perfect for our work schedule - 10 days from December 20-30. What could be wrong with that? ... Read More
We chose this at last minute, considering the itinerary (recently ravaged Caribbean) and the price for a balcony cabin. Plus, the dates were perfect for our work schedule - 10 days from December 20-30. What could be wrong with that? (Nothing!) Work had been very intense and we wanted to collapse on a beautiful ship in the warm Caribbean breeze. Itinerary from FLL was (cruise line created) Amber Cove, St. Thomas, St. Kitts, Barbados, Martiique, and Antigua - with one sea day before and two after the run of destinations. We were very lazy cruisers, and didn't get off the ship at Amber Cove Dr or St. Kitts, which we had visited in past. Both looked beautiful from the ship, too! We slept a LOT and went out to grab something to eat at odd hours - and there was always a good variety of wonderful things available. (We had been very frustrated and disappointed on our only HAL cruise the year prior, where the food availability was almost nil in late afternoon and evenings. Zero activity at night after 11pm. Anyone varying from a "normal" schedule was out of luck.) We toured St. Thomas - the port had been cleaned and prettied up, as has Magan's Beach (coconut groves mowed down - trying to replant something aesthetically adequate for tourism and to promote future growth). Everywhere on the island showed a lot of destruction - such a shame, and such a lot of work to recover even just to prior levels, exhausting to contemplate. (Puerto Rico can't even take ships yet - I can't imagine the devastation - we will visit at some point soon, perhaps. Dominica was very badly affected - hoping for their recovery but the damage is very shocking and daunting to contemplate.) We drove around Barbados with a driver with a nice family of four, and spent some time on the beach - a very enjoyable and attractive island, with nice varieties of vegetation and landscape. We enjoyed strolling around the port towns in Martinique and Antigua. Martinique has an architectural charm that other ports didn't, and the port is right in town and very convenient and charming. Antigua's port is right in town too, so it was very convenient for us when we dragged ourselves off the ship in the afternoon, and had a lovely time in each port, though we didn't see much but the waterfront areas. As far as the ship - everything great. (Exception - our second experience on this particular ship) was that the balcony wasn't entirely private - people on walkways below could look up at us. And the lighting from those areas bled into the room at night and made seeing the water difficult at night - taking away one of the great pleasures of a balcony cruise for me (privacy and direct water views with sound of waves). Service was excellent, food was great in buffet. Hats off to the buffet staff - at all the hours we were looking, there was a fantastic variety of foods - most all of them delicious. We only did two of ten nights in dining room - food was good but we had anytime dining and were on our weirdo schedule, and sometimes we just wanted to do things on our own schedule. Everyone was uniformly pleasant and professional. Nice variety of people on board - among passengers and staff. Entertainment - We didn't do any main theater shows but lounge musicians had lots of variety. Classical string group was excellent. House band good enough but drummer just a tick slow, piano man hilarious and an old pro with a schtick, jazzy band good and guitarist was country-flavored. We didn't do spa or classes, but DH went to the gym daily and enjoyed, it was busy but no waiting. We had a relaxed and wonderful vacation, with no glitches and no negative experiences. So "hard" to be back at home, fending for ourselves! We chose this at last minute, considering the itinerary (recently ravaged Caribbean) and the price for a balcony cabin. Plus, the dates were perfect for our work schedule - 10 days from December 20-30. What could be wrong with that? (Nothing!) Work had been very intense and we wanted to collapse on a beautiful ship in the warm Caribbean breeze. Itinerary from FLL was (cruise line created) Amber Cove, St. Thomas, St. Kitts, Barbados, Martiique, and Antigua - with one sea day before and two after the run of destinations. We were very lazy cruisers, and didn't get off the ship at Amber Cove Dr or St. Kitts, which we had visited in past. Both looked beautiful from the ship, too! We slept a LOT and went out to grab something to eat at odd hours - and there was always a good variety of wonderful things available. (We had been very frustrated and disappointed on our only HAL cruise the year prior, where the food availability was almost nil in late afternoon and evenings. Zero activity at night after 11pm. Anyone varying from a "normal" schedule was out of luck.) We toured St. Thomas - the port had been cleaned and prettied up, as has Magan's Beach (coconut groves mowed down - trying to replant something aesthetically adequate for tourism and to promote future growth). Everywhere on the island showed a lot of destruction - such a shame, and such a lot of work to recover even just to prior levels, exhausting to contemplate. (Puerto Rico can't even take ships yet - I can't imagine the devastation - we will visit at some point soon, perhaps. Dominica was very badly affected - hoping for their recovery but the damage is very shocking and daunting to contemplate.) We drove around Barbados with a driver with a nice family of four, and spent some time on the beach - a very enjoyable and attractive island, with nice varieties of vegetation and landscape. We enjoyed strolling around the port towns in Martinique and Antigua. Martinique has an architectural charm that other ports didn't, and the port is right in town and very convenient and charming. Antigua's port is right in town too, so it was very convenient for us when we dragged ourselves off the ship in the afternoon, and had a lovely time in each port, though we didn't see much but the waterfront areas. As far as the ship - everything great. (Exception - our second experience on this particular ship) was that the balcony wasn't entirely private - people on walkways below could look up at us. And the lighting from those areas bled into the room at night and made seeing the water difficult at night - taking away one of the great pleasures of a balcony cruise for me (privacy and direct water views with sound of waves). Service was excellent, food was great in buffet. Hats off to the buffet staff - at all the hours we were looking, there was a fantastic variety of foods - most all of them delicious. We only did two of ten nights in dining room - food was good but we had anytime dining and were on our weirdo schedule, and sometimes we just wanted to do things on our own schedule. Everyone was uniformly pleasant and professional. Nice variety of people on board - among passengers and staff. Entertainment - We didn't do any main theater shows but lounge musicians had lots of variety. Classical string group was excellent. House band good enough but drummer just a tick slow, piano man hilarious and an old pro with a schtick, jazzy band good and guitarist was country-flavored. We didn't do spa or classes, but DH went to the gym daily and enjoyed, it was busy but no waiting. We had a relaxed and wonderful vacation, with no glitches and no negative experiences. So "hard" to be back at home, fending for ourselves! Read Less
1 Helpful Vote
Sail Date: December 2017
My husband had been unwell during the summer, he has always wanted to be in the Caribbean over Christmas, (we usually go Jan/Feb) so I booked it as a surprise for him. This was our 14th Princess cruise, so expectations were high. The ship ... Read More
My husband had been unwell during the summer, he has always wanted to be in the Caribbean over Christmas, (we usually go Jan/Feb) so I booked it as a surprise for him. This was our 14th Princess cruise, so expectations were high. The ship was beautifully decorated for Christmas, we were greeted by carol singers in the atrium at embarkation, which was speedy and efficient. Nice balcony cabin, if a little small, and still the ubiquitous shower curtain (Celebrity shower much better with glass screen) in the bathroom. No welcome back drink or other recognition of loyalty. Luggage arrived promptly, but there were many empty cabins on board. Went downhill at dinner first night, we were on late sitting, a table for 6, but bench seats! Seriously? OK in a café environment, but when dressed in smart or formal attire, not acceptable to have to shuffle along a bench. We asked to speak to the M'aitre D, our waitress informed us he 'would not come to talk to us'. We assured her that he would, or she would need to deal with 6 angry people, did he think he was something special? He suddenly appeared and assured us we would have a table with chairs for the rest of the cruise. On to the food, it was okay, but only 2 offerings of steak out of the whole 11 night cruise, usually available every night. Cut backs were very apparent, sadly. The waiting staff were very good, around the whole ship every member of staff greeted us with 'Happy holidays!' which was lovely. Drinks in the bars were reasonably priced, lots of choice re: cocktails and margaritas, but a serious lack of joviality , due we think to the boat being so short of passengers! Great weather, great ports of call, we did our own thing as the excursions are so overpriced, eg, trip to a beach $39.99 per person, we paid $24 total for a return taxi trip to the same beach. Princess used to be our first choice, sadly Celebrity are now much better, although their drinks are exorbitant in comparison. Read Less
Sail Date: December 2017
We found the food to be much improved from the Royal Princess which we sailed last year. No need to use the upgraded restaurants. The sushi bar was an excellent deal. Entertainment was excellent, all the bands were wonderful and there ... Read More
We found the food to be much improved from the Royal Princess which we sailed last year. No need to use the upgraded restaurants. The sushi bar was an excellent deal. Entertainment was excellent, all the bands were wonderful and there was lots of dancing opportunities. All the ports were nice. Nothing to complain about. It was not to the super high end standards but an excellent cruise for the price. Looking forward to our next cruise on Regal. The ship was not full so there were never any lines. No problem finding lounge chairs on deck during sea days. Servers were especially happy to serve, buffet was best of any Princess ship we have sailed on. Ballroom dancing music was provided each night in Vista Lounge or Princess Live, we had to advise the person there that the music was not very good and he was able to provide much better music for dancing. Read Less
2 Helpful Votes
Sail Date: December 2017
Chose this cruise prior to hurricane Irma. Mainly because it was in Puerto Rico all day until midnight! Unable to do what we had planned there this was our third trip on the regal. Very, very disappointed in main dining room menu and ... Read More
Chose this cruise prior to hurricane Irma. Mainly because it was in Puerto Rico all day until midnight! Unable to do what we had planned there this was our third trip on the regal. Very, very disappointed in main dining room menu and food quality. Club class was also a disappointment. We expected more as far as the menu and cook at table specials. Also disappointed in Sabatini new menu. Nothing we liked on the menu, therefore only went there one time. We upgraded to a suite, which was wonderful. In the back of the ship with a huge patio! Biggest surprise for us was Sabatini breakfast, as it came with the suite. What a pleasant surprise. Food Quality and menu was excellent, But that is only exclusive for suites...What a shame! Beings it was Christmas, we expected a lot of children, but there weren’t. The nicest surprise event was a ship-wide recital of Twas the night before Christmas !! It made Christmas Eve very special. Read Less
Sail Date: December 2017
Found a great deal on this voyage and could not pass it up. Went with two friends and we all had a great time on this 11 day voyage. The Regal is 4 years old but still looks brand new. The service personnel were always smiling and ... Read More
Found a great deal on this voyage and could not pass it up. Went with two friends and we all had a great time on this 11 day voyage. The Regal is 4 years old but still looks brand new. The service personnel were always smiling and telling everyone to have a good day. The production shows with the singers and dancers were the best shows we have seen in a very long time. The private island, Princess Cays was in great shape and made for a relaxing day on the beach. The excursion train ride on St. Kitts, that takes you through the old sugar cane fields so you get to see most of the island. We highly recommend this. The excursion on the catamaran on St. Lucia was also a great one, just relax and enjoy a trip to the Pitons while letting you hair down and enjoying a short swim in a cove and cruising into Marigot. Took the Cave exploration on Barbados, very cool and interesting. Definitely a hidden treasure on this island. The only excursion that we did not thoroughly enjoy was on St. Thomas. We did the kayaking/snorkeling excursion but the snorkeling portion was way below par as it was too soon after the hurricanes as the waters were not perfectly clear and the landscape was a dull grey/green with very few fish to see and no color at all. Food was good and our cabin steward, Polaris, was the best. Read Less
Sail Date: December 2017
for those of us without much family, or far away children, this was a very nice way to celebrate holiday festivities effortlessly. the ship provided full Hanukah menorah lighting, snacks and songs. They there was Christmas with wonderful ... Read More
for those of us without much family, or far away children, this was a very nice way to celebrate holiday festivities effortlessly. the ship provided full Hanukah menorah lighting, snacks and songs. They there was Christmas with wonderful decorations and caroling. Our ports were Caribbean for wonderful warm weather and some interesting sights. I do have to say the food is not quite as good as I recall from Princess, so they need to step up here. dividing people into Club class and the plebians does not seem a good way to go if you neglect the regular people. The ship was wonderful, as I recall. they need to have more excursions that can handle disabled people I think as well. Having most excursions go to the beach left me out. Service was excellent, as usual. They have some of the same shows and some new, but always enjoyable even if I have seen it before, as the cast and costumes can be different, and the songs timeless. Read Less
Sail Date: December 2017
Saw a great price on this Christmas cruise about 4 weeks before sail date and decided to grab it. We had been on Royal Princess 2 years ago and loved that ship, and Regal is the sister ship to Royal, so we knew we would like it. We had a ... Read More
Saw a great price on this Christmas cruise about 4 weeks before sail date and decided to grab it. We had been on Royal Princess 2 years ago and loved that ship, and Regal is the sister ship to Royal, so we knew we would like it. We had a great cruise and were overall very pleased. This was our 16th cruise, and my Husband said he thought it was his overall best cruise experience in terms of just the ship and I tend to agree. This was a cruise to the Carribean and we were mainly going to this destination to get away from the cold. If would say the strong points were the ship is in great condition and beautiful, and the overall attitude of the staff on the ship was excellent. Although we did not go to all the entertainment, the shows we saw were excellent, especially the Beatle Maniacs group. They also did a great job of accommodating my Husband's gluten free diet. Plus, we got all of this for what I thought was truly a surprisingly great deal for a Christmas cruise which generally go for a premium. I think this ship was undersold for some reason, I assume because it had a stop at Puerto Rico and St. Thomas, and people were staying away from those ports because of the hurricane damage. However everything seemed okay in those ports where we were, although I understand that in the remote areas of those islands, that was not the case. If there were weak points, I would say they were: 1 Although the food was good and acceptable, I would not say it was great. I never had what I would call a memorable meal but also nothing horrible. In particular, when I got a beef dish, it always seemed the meat was tough. I think it is best to stick with the chicken and fish dishes on this ship. But it seems to me that overall, the quality of food on cruises has been going down on all the ships since the advent of speciality dining. It's almost like in order to get a great meal now, you have to pay extra for it which I do not like. One picky thing about the buffet, I wish they had chopped eggs on the salad bar. Also, you never saw berries of any kind on the buffet, just melons and pineapple which are cheaper fruits. Also, I am used to getting room service for breakfast, but the order indicated a gratuity was requested, which I thought was odd since significant gratituties are added to your account. I do not like how the lines automatically add gratituites to your account. They act like this is for the passengers' convenience and so that all employees can share the gratituites. However, we still feel like we should leave something for the room steward and dining room waiter directly. I think this is just a way for the cruise ships to get more money. The gratituites they added were a lot more than 20 percent of the price of the cruise we paid, which is normally the most we would leave as gratituties for good service However, these are minor issues and overall we had a great cruise and would highly recommend this ship. Read Less
1 Helpful Vote
Sail Date: December 2017
Time of year [Christmas and New Year] and to get away from the perishing cold of the north were our main objectives in taking this cruise. We enjoyed our time on the Regal Princess, our second voyage on this ship. We would have ... Read More
Time of year [Christmas and New Year] and to get away from the perishing cold of the north were our main objectives in taking this cruise. We enjoyed our time on the Regal Princess, our second voyage on this ship. We would have appreciated having less emphasis on Shopping, Shopping.....so boring and did not provide much to what Princess claims for passengers to 'Escape Completely'. Also, would have appreciated having a Catholic Priest on board for the religious celebrations. When we booked one was advertised on the web site but withdrawn prior to sailing. Boo! Boo! Enough people asked for same on the roll call to have made Princess aware of this need. The entertainment in the theatre was excellent but the movies were old ones and therefore not interesting or entertaining. We usually enjoy MUTS but this time did not watch a single movie due to the uninteresting content. The videos of passengers enjoying themselves may have been interesting to those passengers concerned but otherwise they were of no interest. Entertainment team worked hard to make the cruise fun. I was disappointed that the music was so dreadfully loud on the open deck which prevented the anticipated peace in the adult area to be non-existent. Please correct this for another time Read Less
Sail Date: December 2017
Embarkment and disembarkment was really quick. The ship was very clean the service all together was excellent. The ports where really good like San Juan best. I would take this cruise again. I feel that shore excursions are over priced. ... Read More
Embarkment and disembarkment was really quick. The ship was very clean the service all together was excellent. The ports where really good like San Juan best. I would take this cruise again. I feel that shore excursions are over priced. Had a lot of pictures taken and they were excellent. The food service was excellent the bread and desserts were excellent. Any where you went on the ship the crew was always friendly and willing to help you in anyway they could. From start to finish you couldn't had asked for better people to help and give you little bits of more information. Everybody just makes you feel like your part of the family and really care. I would take my adult kids and family on this ship. Enjoyed the buffet and all the different types of food. The fresh fruit was excellent though out the whole cruise. Food service people were outstanding. Excellent cruise! Read Less
4 Helpful Votes
Sail Date: December 2017
We liked the ports and have cruised with Princess before. The food was mediocre but dining room service excellent. The ship is beautiful. We had a mini suite on Riviera which was roomy but balcony way too small. The entertainment was hit ... Read More
We liked the ports and have cruised with Princess before. The food was mediocre but dining room service excellent. The ship is beautiful. We had a mini suite on Riviera which was roomy but balcony way too small. The entertainment was hit or miss but mostly miss except for singer and comedian at beginning of cruise. Their show Encore had its debut and that was really good. The ports and excursions were fine and guides were very informative. Except for Curacao which didn’t have enough seats on the trolley.. we couldn’t get a seat and Princesss will not refund our money. We were so excited for this tour that we were second in line at the pier. We were herded into vans for the travel to to town and our van came there last although we boarded first. By the time our van got there the only available seat was behind the driver and it was completely in the sun and didn’t have a seat back. Everyone else we seated on benches under a canopy. Once back onboard we went to the tour consultant and she got back to us with a “Sorry there is nothing we can do” They did nothing to compensate us and therefore I will not be traveling on any Princess, Carnival etc. ship again. I will stick with Celebrity and Royal Caribbean Oasis class! We were very disappointed in their treatment in this matter! I am still angry about this and it ruined my experience. NEVER AGAIN ON PRINCESS CRUISELINES. They don’t stand behind their tours! Read Less
3 Helpful Votes
Sail Date: December 2017
We have cruised Princess several times over the past few years. We always stay in a suite and purchase the unlimited beverage package. This year we did back to back starting the December 10th, so we were on board for 20 days. We were ... Read More
We have cruised Princess several times over the past few years. We always stay in a suite and purchase the unlimited beverage package. This year we did back to back starting the December 10th, so we were on board for 20 days. We were disappointed, to say the least. We have sailed Christmas weeks before, so we knew it would be crowded. However, Princess really disappointed us with regard to their beverage package changes. Only small bottle of water are now included with the top-tier drink package, and not included at all with the soda package we purchased for the grandkids. Also, no more soda cans, only fountain drinks. For our family, when we ordered sparkling water at dinner, we had to be served from individual bottles instead or large ones, even though we all had beverage packages. Since we go to the gym in the morning, we had to go from bar to bar collecting water for the morning- ridiculous! Club class dining was a joke, just a tiny corner in the Concerto dining room. The staff could not have cared less, totally unengaged. As someone else mentioned, the most interesting shows were held in the tiny Princess Live theater, which would overflow out the door. We will definitely look to cruise differently in the future. Read Less
3 Helpful Votes
Sail Date: December 2017
The ship was always very clean, especially our suite. All of the common areas were neatly maintained. the waiters were always asking what they could do to help us. The staff in the buffett were constantly roaming with the pots of coffee ... Read More
The ship was always very clean, especially our suite. All of the common areas were neatly maintained. the waiters were always asking what they could do to help us. The staff in the buffett were constantly roaming with the pots of coffee and orange juice in the morning.. They always had a smile and pleasant greetings. The food was of a high quality with many choices. The choices were numerious and varied. Entertainment was most enjoyable each night; There was a variety of musical choices, something for everyone. The entertainers were of a very high quality.. The gentleman who sang like Nate King Cole was so in tune with the audience. He looked like he was enjoying performing as much as the audience was. The evening that the soporano was part of the show was excellent.. Every singer who performed had an excellent voice. My husband and I .enjoyed our ten days on the ship to the fullest. Read Less
1 Helpful Vote
Sail Date: December 2017
Royal Princess – Dec 10-20, 2017 Southern Caribbean This was our 2nd time doing a Caribbean cruise in December and it did not disappoint. Prices are low in December and the ship is already decorated for the holidays which we enjoy. ... Read More
Royal Princess – Dec 10-20, 2017 Southern Caribbean This was our 2nd time doing a Caribbean cruise in December and it did not disappoint. Prices are low in December and the ship is already decorated for the holidays which we enjoy. We began the trip with bad weather in Detroit, delaying our flight by over 3 hours. When we arrived in FLL Princess was busy rushing folks to their ships departing that day so we had to sit over 1 hour to get our arranged transport to the Embassy Suites. We liked our stay at this hotel, but the included transport to the port the next day was disorganized and late. We didn’t get on the ship until 1:30 and missed the embarkation lunch in the MDR. Next time we will skip the pre-cruise package from Princess. Amber Cove: This was a pleasant surprise. We used a bicycle taxi to get from the ship to the Amber Cove entrance for a $5 tip. We spent several hours swimming at their lovely pool, relaxing on the new loungers and drinking local beer. We were not charged for the loungers and for another $5 tip we were biked back to the ship. St. Thomas: The hurricane damage was visible from the ship. Senior Frogs and other nearby shops were closed. Due to the intense heat we decided to stay on the ship and enjoy the pool. Martinique: We were joined by cruise critic friends Jodi, Steve and Marci to use Karamboletours for a 4 and ½ hour tour. We had trouble finding Christelle our guide, but I had her phone number and a quick call made by a Princess rep solved the problem. We very much enjoyed our time with her visiting a waterfall, historic ruins and a rum distillery. Along the way we were treated to a number of local foods and drinks. Grenada: We again stayed on the ship to enjoy a peaceful pool day. Bonaire: We had booked a golf cart ahead of time from Bonaire Cruisers. This was our favorite stop of the trip. We did the Southern route and saw flamingos, wild donkeys, beautiful blue, green and pink (yes, pink!) waters along the way. We stopped at a beach bar for lunch, then at the Bonaire Gift shop for a bottle of wine to take on the ship. Curacao- We went to Mambo Beach with friends Jodi, Steve and Marci and had a wonderful time. The taxi was $5 per person each way, entrance fee of $2.50 each for seniors, then $3.50 each for a lounger. The beach and swimming areas were very clean and there was a ton of cute shops and restaurants. I would definitely return to this beach. Our time on the ship was filled with a nice mix of activity and relaxing. Zumba, line dancing, comedy, music, Stammtisch wine event in Vines, NFL games at the outdoor movie and the casino made the days fly by. We are very sad they are moving the Royal to the west coast and hope to get the opportunity to sail her again. Read Less
1 Helpful Vote
Sail Date: December 2017
Chose this cruise for the combination of itinerary and cruise line. This was our 9th Princess cruise and second time on the Royal. Embarkation was a snap. A word...they told us to be there at 3...we got there at 1 and strolled right ... Read More
Chose this cruise for the combination of itinerary and cruise line. This was our 9th Princess cruise and second time on the Royal. Embarkation was a snap. A word...they told us to be there at 3...we got there at 1 and strolled right through check in and boarding. Food was very good. MDR was what we expect from Princess. Waitress was WONDERFUL. Buffet was, again, exactly as expected. Pizza and burgers terrific, as were the frozen coffees we got in the Piazza. We had a balcony dinner, and it was a real highlight of the cruise. We also had a Crown Grill dinner, which was also excellent. Entertainment was good, not great. Two production shows, one great, one boring. Three comics, marginally funny. The bands were usual cruise ship bands...nothing special but nothing bad. Activities, again, were exactly as expected. Got off at Amber Cove...beautiful port...very well done. Saint Thomas we just stayed on the ship. Martinique...we were going to get off, but because of where we were berthed, you needed to take a shuttle bus to the entrance to the cruise terminal...this required a numbered ticket, and about an hour of waiting time. Didn't want to see it badly enough, so we bobbed in the pool instead. Got off at the other ports and took shore excursions at 2 of them...very good. Disembarkation was super easy. We walked off with no line. The cruise line handled our luggage with the airline, and I would recommend this for all. No check in required at the airport and no shlepping or claiming you baggage at the cruises terminal. Princess transfers to the airport were perfect. This cruise was exactly as expected and filled our needs perfectly. Would do it again in a heartbeat. Read Less
Sail Date: December 2017
Love Princess - always consistently enjoyable. And love the Royal Princess, too. This is the third time we have sailed on her, including a recent 4 weeks in the Mediterranean. The food is very good. I've noticed over the years ... Read More
Love Princess - always consistently enjoyable. And love the Royal Princess, too. This is the third time we have sailed on her, including a recent 4 weeks in the Mediterranean. The food is very good. I've noticed over the years that the dining room service is a little slower but I think its because we do anytime dining and not fixed seating. The food at the Horizon COurt is great for a buffet - a lot of variety and something for everyone. Love the ship's ambience, the public rooms are comfortable. For a ship of this size I never feel crowded. I like quiet outdoor spaces too and the Royal has that in the Retreat pool area and also the rear bar and deck on 16. The rooms are nicely laid out but as on all ships they are not huge. We always take a balcony and enjoy spending time there. This time the bed was a little hard but usually its quite comfortable to sleep. Lots of storage. We are already planning our next Princess cruise for the spring! Read Less
2 Helpful Votes
Sail Date: December 2017
We picked this cruise because of the reasonable price and islands to visit. We had a mini suite and our room was one of the smallest I have ever had. The balcony accommodated only one person at a time. Now that being said the cruise ... Read More
We picked this cruise because of the reasonable price and islands to visit. We had a mini suite and our room was one of the smallest I have ever had. The balcony accommodated only one person at a time. Now that being said the cruise itself was wonderful with a great room steward, friendly and helpful staff, very good food with equally good waiter and assistant waiter, and being a photography buff, a good photography staff. We keep track of our cruises (over 30) with a picture of each port and when we mentioned this to the manager of the photo lab he arranged for us to have one taken and put into the background frame of the port we had missed. The ports were all good but the downside is, in Martinique, even the police do not speak English, making it impossible to converse with the locals and it was also impossible to find a cab, I wish I would have booked a tour instead of "doing it on our own". The entertainers were all good with the new production Encore excellent. All and all we enjoyed the cruise and would do, it in fact will do, the ship again, small room and all. Read Less
1 Helpful Vote
Sail Date: December 2017
Even though we were on many Caribbean cruises, we had never cruised to the Southern Caribbean. It was exciting to go to new ports such as Grenada, Martinique and Curacao. It was also nice to visit six ports in a ten day cruise instead ... Read More
Even though we were on many Caribbean cruises, we had never cruised to the Southern Caribbean. It was exciting to go to new ports such as Grenada, Martinique and Curacao. It was also nice to visit six ports in a ten day cruise instead of having more sea days. The ship is lovely. The food was delicious and I was impressed with the variety of foods available. Being a vegetarian, it is sometimes difficult to have a lot of choices but there was no problem finding something to eat at all meals. For the most part, the entertainment was first class with some excellent entertainers. And Matt, the cruise director, was the best. His wit and energy are just amazing. As my husband said, he could be a comedian. The gym has plenty of treadmills and other exercise machines so there was never a problem. All in all, we would give this cruise an A! Read Less
Sail Date: December 2017
The main reasons were the price was amazing..we would have been foolish not to go. Also we had never been to Martinique or Curacao and I have always wanted to go to Curacao and I wasn't disappointed at all. We had met a couple on our ... Read More
The main reasons were the price was amazing..we would have been foolish not to go. Also we had never been to Martinique or Curacao and I have always wanted to go to Curacao and I wasn't disappointed at all. We had met a couple on our recent TA cruise and we found out they would be on the ship, we were so happy as we enjoyed their company a lot. We had a balcony which I love as I love going out in the morning and evening just to get some fresh air. With this cruise, we also got free gratuities which was a great feature. Our cabin stewardess was wonderful. Every time we saw her, she said hi and always had clean towels, cloths etc. Even though we were on Caribe the balcony was a little small, but I am thinking that is the way the new ships are built. The room was ample, I love the new big TV's and the selection of movies/programs on it. The only drawback was our balcony door was VERY HARD to open. There were times even my husband couldn't open it even with two hands. The last night I called Passenger Services and told them to please have it fixed before the next occupants came on board the next day. Read Less
1 Helpful Vote
Sail Date: December 2017
The itinerary and everything about the cruise was great. The staff was wonderful, they couldn't do enough for you. Went to the dining room one night for dinner. Ate most of the time in the Horizon Bistro. There was so many ... Read More
The itinerary and everything about the cruise was great. The staff was wonderful, they couldn't do enough for you. Went to the dining room one night for dinner. Ate most of the time in the Horizon Bistro. There was so many choices, there wasn't anything you couldn't find. Ate in the Crown Grill. Didn't like that the Wheelhouse was part of the Crown Grill. The shows were great. Everything about the cruise was good. The itinerary was one of the best. We've never been to Grenada and Martinique. Took the Spice house tour in Grenada and enjoyed it. Martinique was another story. I had an independent tour booked. There were 7 ships in port that day and they were doing construction on the pier. You couldn't walk the pier, they had buses to transport you. That was a disaster. I went back to the ship and never saw Martinique. There's always a next time! Read Less
Sail Date: December 2017
We sailed on the Royal in December last year and enjoyed the itinerary and ship, so much so that we decided to do it again. The Royal is a lovely, well maintained ship. The only problem we had was an intermittent problem with the TV in ... Read More
We sailed on the Royal in December last year and enjoyed the itinerary and ship, so much so that we decided to do it again. The Royal is a lovely, well maintained ship. The only problem we had was an intermittent problem with the TV in our room. It was promptly fixed. Service both by our excellent cabin steward and by the rest of the crew was superb. We usually eat in the buffet and the Royal really shines here. The buffet has a huge variety of foods to meet all tastes, is spotlessly clean, and the staff there really work hard to ensure you have what you want. The only time it was difficult to get a table was during the embarkation lunch (no surprise there!). There were always open tables every other time we ate there. I also like the International Cafe which has good food and excellent coffee. We liked this itinerary which originally had two ports new to us (Grenada and Bonaire) and due to Hurricane Maria, we ended up going to Martinique which was also new to us. Read Less
2 Helpful Votes
Sail Date: December 2017
I have been on a few princess cruises but this is my first one in over 10 years and it was not at all the quality I remember. I am 41, in the travel industry and have been on over 20 cruises on different lines so I can say that this was ... Read More
I have been on a few princess cruises but this is my first one in over 10 years and it was not at all the quality I remember. I am 41, in the travel industry and have been on over 20 cruises on different lines so I can say that this was the worst cruise I have been on. It started out great with embarkation going less than 20 minutes. Once on the ship we went to grab some food at the buffet which was pretty good. The design of the buffet area was set up a little different to where you had hallways you could go down then have to walk further down to the next one so if you forgot something you had to go all the way back. It was never crowded so maybe that is why they designed it that way. After lunch we went to our room and then explored the ship. Our room was a balcony with an obstructed view. When I say obstructed I mean you can't see anything unless you are on your tiptoes or if you angled yourself a certain way. All you could see was the tinder boat. The room was average size but it was not a good set up. It was just me and a friend so we separated the beds and there was no space since the cabinets were on each side of the balcony so you could not walk around the room unless you went sideways. The closet was on the other side of the wall where my bed was once and once the ship started rocking the hangers in the closet banged against the wall and kept me up. I will say the closet and bathroom where great size though. The other thing we did not realize is our room E310 was right above the Club 6 nightclub and you could not hear the music until you laid down on your bed then you could. The vibration was also really annoying and it was difficult to sleep until after the club closed which was around 2-2:30. The ship, however, is beautiful. When I first explored the ship I loved how there were lots of different areas so as you walked you noticed bars or areas where you could relax. Later on I realized that nothing got busy because there were too many areas to go to. I think the busiest the nightclub got was maybe 20 people so it seemed to be always dead. The things I liked the Regal 1.Retreat area where it was a little quiet area with a bar and a pool that never got busy. 2. There was always enough chairs. 3. Playing movies and concerts by the main pool. 3. The Outrigger bar at the back of the ship where you could eat food (it was close to the buffet), had great margaritas and nice comfy chairs. The bad about the Regal -1. I purchased a drink package which was the most expensive one I had ever purchased(Royal is around $55, Celebrity is $65 and both truly unlimited). This one was over $70 and when i got on the ship I was told there was a 15 drink limit. That should be no problem but if they mess up your drink they still take it out of your 15 and this happened a lot! (ordered a vodka and soda but got a vodka and sprite. I ordered a glass of red zin and got a pink zinjust a few examples). The other issue I had was if you order a can of coke they charge for it because it is in a can. They also will ask you if you want a small or large bottle of water when you order a bottle of water. What they don't tell you is they charge for the large. Really? No other cruise company does this. I ordered a coke at dinner and was given a can. I asked why I didn't get charged for it and she said "oh, you do". I asked why she did not give me a fountain coke and she said will you did not state you wanted that. I think they should state what is included and not included. Also don't say unlimited if it is not unlimited. 2. The events that I enjoyed before like the afternoon tea is now a charge of $10 and they got rid of the sushi they used to do around 4-5. 3.The service- It was not all bad but I only saw my room guy twice. Once when we got to our room the first day (he introduced himself) and the second time to let me know I would be charged for taking a bottle of water from the room (Again, not unlimited!). It was very impersonal. If you walked up to the bar and tried to talk to anyone they did not want to talk and you felt like you were bothering them. No small talk at all and it seemed like everyone was trying to sell you something if they did talk to you. 4.The entertainment- I love the entertainment on the ship and was disappointed with the quality of shows. The last night there was one called Firera and that was amazing. The other ones were not good and one I had to leave because it was ok but so long. 5.The gym is tiny. Almost as if it was an afterthought. It is a walk through so lots of people walking though as you are trying to work out. They also charged to use the Sauna and the steam room which was not a reasonable price. 6 The whole front of the ship was a special area that you paid for. Not a single person paid for the cabanas the entire time we were there.Just a big waste of space. 7..The food- Princess is a more expensive brand and the food was always amazing. The first night we had prime rib and it was decent. The second night I ordered the filet medallions and it was awful. they were two tiny grey patties that looked like a round Wendy's hamburger and tasted worse. I asked to try the chicken instead. The chicken had a inch of breading and no flavor. When the server came back around and saw that I had only had a bite, he asked if there is anything else he could get. I ended up with a hamburger. The next night we went to the specialty restaurant, Crown Grill Steakhouse, thinking this would be better. It was just ok and with a cover charge of $29 it should have been amazing. On Royal or Celebrity (my two favorites) you can get two entrees or multiple items but they told us if we wanted the steak and a lobster there was a $10 charge. I ended up eating from the outdoor grill area where they had pizza or going to the cafe to get a cuban sandwich. This is the only cruise I actually lost weight so at least that was positive. I am a Ruby level on Princess but sad to say I will never step foot on a Princess ship again. It was a truly awful experience. Read Less
Sail Date: December 2017
Great ship. Clean and room as huge suite. The service and nickel and dining every time we turned around was ridiculous. $10 extra on top of $29 special dining for surf and turf. Shows boring and spa services ok. Medilain wasn’t ready but ... Read More
Great ship. Clean and room as huge suite. The service and nickel and dining every time we turned around was ridiculous. $10 extra on top of $29 special dining for surf and turf. Shows boring and spa services ok. Medilain wasn’t ready but looked stupid and the WiFi was $10day bur sucked slow and didn’t load most time. The clients are mostly older so the shows are suppose to be for their age but boring. The casino has smoking in it and travels up to shops and walkway for those of us don’t want to smell it. With enclose them in and let the smell each other’s smoke or don’t allow. Nasty. Pools are small and shallow. Our conserige was great. Nothing special about the enclave somsave $140/week we paid and go once. The club class isn’t any different from regular dining just napkins with CC on them otherwise nothing different. No special table side cooking just same food as other dining rooms. Don’t waste the money for that...Won’t be back to princess. Read Less
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