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1 Helpful Vote
Sail Date: June 2019
We were so excited to take our cruise. I have cruised once previously with Princess when I was younger with my family and had great memories. As an adult, I cannot completely say the same. Boarding was very easy and fast. Upon boarding we ... Read More
We were so excited to take our cruise. I have cruised once previously with Princess when I was younger with my family and had great memories. As an adult, I cannot completely say the same. Boarding was very easy and fast. Upon boarding we were notified of a room change, which was great because it was an upgrade. I cannot complain about that! And the window provided a nice view. However, the boat's system was not able to follow through with the change. Our luggage was misplaced, our food credits were lost, the honeymoon celebration was removed as well as my nut allergy information. Additionally, our room was moved to be directly over the anchor which proved to be an early wake up call at a couple ports. All of that aside, we also were told we did not have the sip and sail promotion an hour after boarding. This promotion had been verified through Princess and my travel agent and we overheard the conversation months prior when we had debated about purchasing it. We went to guest services who did not offer assistance with this issue. We then tried calling our travel agent who proceeded to work with Princess offboard. The issue was not resolved until Thursday when we were told of a miscommunication between the travel agent and cruise line. We also had to return to guest services twice to locate our luggage as they did not arrive and we were told by the stateroom steward all were delivered. Guest services said they would eventually turn up and did not attempt to do any more. Luckily, our stateroom steward was great and he personally went and found them for us. The change in room also caused our dining credits to be lost. We were finally able to obtain them through another visit to guest services, however we were rushed and left with limited options for use as only one day was left on the cruise and most dining options were booked. Luckily, the Crown Grill squeezed us in, and they were amazing! Food and staff were great. The change in room also meant our honeymoon package was not carried through. We were able to watch others receive their decor, free dessert, wine, etc. It seemed great. Luckily, another honeymooning couple we shared a table with at dinner was kind enough to share with us. The staff we encountered on the boat otherwise was very kind. The waiters, bartenders, bus boys were amazing! The pools were very nice as were the shows and activities. We loved the movies under the stars as well as the shows, in particular the comedian. The excursions offered by Princess were amazing as the tour guides were very knowledgeable, fun, and kind. The medallions made things very easy however the apps were not reliable. Newer phones are not able to download the apps. I enjoyed the fitness room and offered classes. However, treadmills are only available at certain times which made it difficult to use them. The ice cream parlor and food options around the pools were great. The boat had very nice seating areas to relax in and at multiple places. Overall it was a very nice boat and experience when we decided to just be on a vacation and let the honeymoon stuff go for the sake of enjoyment. Disembarkation was a fast and easy process. Read Less
2 Helpful Votes
Sail Date: June 2019
We just finished sailing on the Caribbean Princess and were pleasantly surprised! We have cruised on Disney and RCC previously and we decided to give Princess a try. This was a family vacation with my side and there was 11 of us ... Read More
We just finished sailing on the Caribbean Princess and were pleasantly surprised! We have cruised on Disney and RCC previously and we decided to give Princess a try. This was a family vacation with my side and there was 11 of us traveling all together. My parents are platinum members with Princess and with the dates we had and the price point of summer cruising we chose Princess. Unfortunately, DCL has just priced themselves out for us for summer cruising. Caribbean Princess is an older boat, so keep that in mind. There were only 2 usable outlets in our room (B233 & B237) and they were next to each other, so technically I could only use one at a time. There was no outlet for my flat iron in the bathroom and the hair dryer was in the bedroom. It was an odd layout. I wish there was a usb or outlet next to the bed. The A/C was not as cold as we would like. Now we like to be cold and I would wake up in the middle of the night sweating! We read that if we took the diffuser (the cover) to the air return it would help, and it did. We also had the Ocean Medallion on this cruise (it reminds me of the Disney magic bands). They gave us a lanyard on checking in, but we purchased the wristbands the first day. Highly recommend for kids, but I purchased them as well. It made it so much easier to keep track and the lanyard can get sweaty and hard to keep up with on sea days. It was a bit confusing and hard to get connected to the Ocean Compass app (the app where you could locate others in your party and do onboard texting - no charge). It took us having to go to the internet cafe to get help from the IT personnel. Now my DH, Brother and dad are all in the IT, computer industry and we consider ourselves tech savvy. Apparently, the software/app that Princess uses is not apple friendly and they make it very difficult to use and setup. Princess knows this is a problem and I was told they are working to fix it. There were times I could not find my DH or my SIL while on board. It was nice to be able to text each other without having to pay for the internet/wifi. The one complaint I had was when we had to take a tender to and from Belize City. We boarded a large catamaran to get back on the cruise boat and from the time we hooked up to the cruise boat and the time I got off, it took an hour! That was ridiculous. They only had one line for security and I couldn't believe how slow it was going. It was a bit frustrating, and I felt bad for all the people who had the first seating for dining. And it was a formal night! We had a great cruise! Our stops were Cozumel, Roatan, Belize City and Grand Cayman. We really enjoyed the stops and excursions we took (we did not do Princess excursions). We picked this cruise soley on its dates. Disney will also be my number once choice for cruising, but they are getting to be so expensive that if I want to cruise I just need to look elsewhere. Its hard to compare a Disney cruise with any other cruise line, because they know how to do the shows and kids club like no other! Princess had a great service and overall provided a great experience. 2017 we cruised on Oasis of the Seas with RCL and it was just too many people and too big for me. My kids preferred their "extra stuff" on RCL more, but they will enjoyed their time on Princess. I also appreciated that they didn't try to upsell me on anything during my cruise. On RCL, there was always someone walking around the buffet and ship trying to sell me something or anything, and I did not appreciate that. This cruise did none of that. In fact, I had to ask someone how much the photo package was. No one was walking around trying to constantly sell me something and I really appreciated it. Overall, I would sail Princess again and try out one of its other ships. Read Less
1 Helpful Vote
Sail Date: June 2019
Positively surprised to travel again on Caribbean Princess on its 15th year, 12 years after we last travelled on it. The ship was in dry dock for an extensive refurbishment and they did a very good job. The new buffet (marketplace I ... Read More
Positively surprised to travel again on Caribbean Princess on its 15th year, 12 years after we last travelled on it. The ship was in dry dock for an extensive refurbishment and they did a very good job. The new buffet (marketplace I think they call it) is very good, looks fresh and inviting. Had a bad experience being served a lousy steak (or stakes, a porterhouse and an sterling I believe they call it) during our visit to Crown Grill. We find the service there to be slow and the steaks unfortunately were of very bad quality. Likely they were huge, so we could navigate the fat and veins to get a decent amount of ok meat out of them. Did not want to reorder as we did not want to wait another 30 plus minutes for it. Another bad experience we had was with the soda package, which includes juices, alcohol free cocktails and now they say SMOOTHIES. The price was changed from $7 to $10 a day (plus 15% taxes) to “accommodate the changes”, however in no place in the ship you can get a smoothie. Nowhere. The bars will send you to the new “cone and coffee place”, and there they will send you back to the bars, and then repeat. Other than these mentioned negatives, we had a very nice cruise. Staff was great, the food was good, and the ship is very nice. We actually like this older ship better than the newer ones (have been on the Royal and on the Regal). Read Less
2 Helpful Votes
Sail Date: June 2019
We are experienced cruisers, particularly on Princess as this was our 47th Princess cruise. We've been on the Caribbean Princess a number of times and thoroughly enjoyed each one. The ship is well maintained, the crew very friendly ... Read More
We are experienced cruisers, particularly on Princess as this was our 47th Princess cruise. We've been on the Caribbean Princess a number of times and thoroughly enjoyed each one. The ship is well maintained, the crew very friendly and helpful, the food high quality. We were really pleased that a carving station was available in the buffet for lunch every day. When the ship came out of drydock several years ago, there wasn't any carving station at the buffet. That's a big plus for those (like my wife) that are allergic to gluten and dairy. The chef's and headwaiters really go all out in the dining rooms to provide great food for those with different food allergies. Especially the desserts! Since one of our neighbors told us they had a super great time on a cruise with a cabin facing aft, we decided to try it. The noise and vibrations were minor and really not bothersome. It was nice to stand on the balcony and watch the ship's wake. But we missed the views when approaching and when in port, so our experiment will not be repeated. We look forward to the production shows and other entertainment in the theater. We've seen each of the production shows several time but still love to go see them. They never become stale. One of our favorites is Bravo....I'd watch it more than once on a cruise if were available. We were VERY disappointed on the 6th and 7th evenings. The sixth evening we were in Cozumel (10 am-10pm)...with the evening show being one Mexican Folkloric Show. The seventh evening was the final of The Voice of the Ocean. Both evenings ..amateurs putting on a show in the theater...and not even close to being entertaining. We do not pay thousands of dollars to see amateurs at one or two nights of "prime" entertainment. We've been on other cruises where the Voice of the Ocean Final was late afternoon on the last sea day. That's fine, but to have it as the main entertainment for the evening? No Thanks. Our second disappointment had to do with the shops and casino while in Cozumel On a previous cruise with 10am to 10pm, the shops and casino opened at either 6 or 7. Not on this cruise. The other activities available til we sailed were minimal. We have already booked another 3 Princess Cruises and hope that we don't have any amateur nights. Read Less
2 Helpful Votes
Sail Date: June 2019
Sailed with friends, some of whom had not been to the ports of call. The Ocean Medallion worked exactly as promised and made sailing a breeze. Embarkation, once you get past the TSA, was the easiest I have every experienced and debarkation ... Read More
Sailed with friends, some of whom had not been to the ports of call. The Ocean Medallion worked exactly as promised and made sailing a breeze. Embarkation, once you get past the TSA, was the easiest I have every experienced and debarkation was just as easy. Be careful, the medallion makes it very easy to spend your money! Our only complaint was the excursion in Roatan to visit the Garifuna village was a waste of time. A100 minute round trip ride to see a 10 minute dancing exhibition and taste local bread was not worth the time nor the cost. The dining room was very good with excellent wait staff. The Crown Grill never fails to meet my expectation and well worth the additional cost. All in my party enjoyed the meal and service. If you decide to go to Planks B-B-Q for dinner, go hungry. The portions are enormous and the chocolate cake is one of the best I have ever had. Read Less
1 Helpful Vote
Sail Date: June 2019
Our very first cruise experience was on the Caribbean Princess in 2005. We fell in love with cruising. The Caribbean Princess has aged well and the changes made are a plus! Ship was in very good shape. Staff were very welcoming. Matt ... Read More
Our very first cruise experience was on the Caribbean Princess in 2005. We fell in love with cruising. The Caribbean Princess has aged well and the changes made are a plus! Ship was in very good shape. Staff were very welcoming. Matt and Kelly, the cruise director and his assistant, were exceptional! The room was updated, clean bed extremely comfortable. Great mix of entertainment. We were kept informed throughout the cruise as to choices, where we were, etc. Plenty of seating by a variety of pools. We do like the extra number of pools. Only complaint was jumping and diving rules not enforced at the Neptune pool. The adults facilitating the games kept other adults from enjoying the pool. Yes we should have complained but Princess should have stopped them. Casino was clean and fun. New addition of Good Spirits bar was enjoyed. All public areas were very clean. We will definitely cruise on her again! Read Less
Sail Date: June 2019
We booked this strictly for the Iteneriary. It was a b2b and we would not book b/b again with Fort Lauderdale. Ship was great, service was stellar, food was very good. Enjoyed Planks and Seafood the best. Coffee was HORRIBLE at best ... Read More
We booked this strictly for the Iteneriary. It was a b2b and we would not book b/b again with Fort Lauderdale. Ship was great, service was stellar, food was very good. Enjoyed Planks and Seafood the best. Coffee was HORRIBLE at best ...unless you had coffee package and went to Int. cafe for espresso or speciality coffee's. It is all syrup!! So disapointing to finish off an elegant meal in dining room and served instant syrup coffee. Come on Princess! You used to a classy ship, your standards have slipped. Loved the many lunch and breakfast options, and the Ramen noodles were amazing! Princess needs to revisit it' s excursion providers : prices are very high and snorkel tours only went to areas that have bleached and dead corals with moss growing on them. I booked 7 excursions and not one went to a healthy reef! As an avid snorkeller and booking this itenariary for snorkelling I give Princess excurisons 3/10. There are healthy areas out there, please make sure your excursions people update their locations. I feel for 130 C$ I should have seen some life and served better snacks. Belize tour to the secluded island was okay. Medallions are GREAT, we loved them. They were very problematic to set up but once you bare on the ship it so perfect. I bought the bangle bracelet and wore it all the time snorkelling with no problem and it looks elegant as well. Good move on this Princess! Internet was also terrific and fast. We had 1 device which meant only one person on at a time and sharing unlimited was no problem for us. Bought internet and all excursions ahead of time. Ez air was good too. Read Less
4 Helpful Votes
Sail Date: June 2019
Just returned from a fabulous 7 day cruise to Grand Cayman, Roatan-Honduras, Belize and Cozumel. The Caribbean Princess is one of the bigger ones and has just been outfitted with Ocean Medallion. The biggest plus for this is the excellent ... Read More
Just returned from a fabulous 7 day cruise to Grand Cayman, Roatan-Honduras, Belize and Cozumel. The Caribbean Princess is one of the bigger ones and has just been outfitted with Ocean Medallion. The biggest plus for this is the excellent internet service. You can now purchase internet for the entire voyage. It is quick and you don't have to log in and out to save minutes. BUT be sure to purchase on the first day at a greatly reduced price. The ports on this itinerary were excellent - 4 days of non-stop fun. The entertainment on board was fabulous. It was nice to see new shows and entertainers and Princess is really trying to appeal to a younger crowd now with their shows. There was a much younger crown on board than I've previously seen on Princess but there was something for everyone-us slightly older folk and the younger cruisers. I can always count on Princess to deliver a quality experience. Entertainment is one of their specialties with the Voice of the Ocean to culminate a great week of entertainment and game shows/trivia. If there is a choir offered on board, I always join that as it's a great way to meet people. This time you could learn the steel drums and our fellow passengers delivered a really great concert on the final day. Grand Cayman- port is right downtown George Town. I did the tourist things like going to the Tortolla/Rum factory for tastings (very busy place), visiting the town of Hell and going to the Turtle Farm - I really enjoyed them all.Then I bought a brand watch in town - was very grateful for the Princess discount offered to me. Roatan-Honduras-this is a beautiful port made specifically by Carnival Corp. I did a dolphin encounter to Anthony's Key Resort. I loved the small group we had and the fact that our dolphins were in a very beautiful, natural setting. They were very healthy and having so much fun with us. The trainer was excellent. It is only an encounter, not a swim though. Water was lovely and warm. Then back at port, I couldn't resist taking the chair lift to Mahogany Bay beach - a man-made beach resort - I enjoyed the ride so much I did it twice. It costs US$14 at the port or US$12 bought through Princess for unlimited rides. Great views as you are taking the 5min ride and right next to the cruise ship. The beach area is noisy though and appeals to a younger crowd. I was so glad to hear that the port area provides lots of jobs for the locals as this is a very poor island and is an eye opener to see. You need to have compassion for the locals. Belize-the people of Belize are very warm and friendly. I took the tour to the Lamanai ruins. It was the highlight of my trip. You are taken by bus to a boat dock area and taken by speedboat to the Archaeological site of Lamanai deep in the jungle. We did an hour's hike round 4 of the best sites - the Jaguar Temple, the High Temple, the Mask Tempe and the Ball Court. You could climb a staircase they had built to the top of the High Temple - highly recommended - views are amazing. It feels surreal standing on top of a structure that was built over 3000 years ago. Walking trails are uneven so wear good closed toed shoes and it is HOT so bring lots of water. Back at the boat dock we were given a nice lunch of chicken, rice and beans, potato salad and fruit punch - all very welcome after a hot hike. Cozumel-I did a dolphin swim at this port and an encounter with manatees which are sweet, docile creatures. This is a commercial facility that churns out dolphin swims by the thousands each day so, whereas I was glad to fulfill a bucket list item of swimming with dolphins, I enjoyed my gentle encounter at St. Anthony's Key Roatan much more.The port shopping area is teeming with multiple ship loads of people so be aware of the crowds. Overall I chose this itinerary because of the port stops on offer and felt that visiting 4 ports in the 7 days made my trip really good value. Highly recommended. Read Less
3 Helpful Votes
Sail Date: June 2019
Early-50s mom cruising with mature and independent 16-year-old girl. Great itinerary to visit my dad in Fla. before boarding. We had a fabulous time, with carefully chosen excursions at all 4 ports and lots of fun or quiet reading in ... Read More
Early-50s mom cruising with mature and independent 16-year-old girl. Great itinerary to visit my dad in Fla. before boarding. We had a fabulous time, with carefully chosen excursions at all 4 ports and lots of fun or quiet reading in between. We never went in a ship pool, and thus avoided any louder kids under 10, but there were not many of those on June 8 week anyway. Indeed the whole ship rarely felt crowded, in part due to the crew's hard work and efficiency. Embarkation and disemb. both a breeze -- major kudos there! Medallions a great value-add that smoothed everything, every day. Loved having my stateroom unlock on my approach, and being able to locate anyone in your party on the many big screens around the ship. FOOD: Don't let any reviews dissuade you on this basis. I'm a major S.F. foodie who cooks a great deal myself--but boarded with "appropriate" expectations for a cruise ship serving 2000+ passengers. I am here to tell you: SOLID job, and sometimes outstanding. Food was reliably very good throughout the week, with lots of variety, including for "traditional" dining. There were just a few disappointing dishes or appetizers, compared with a solid handful that were truly excellent. We never ate in Planks, Steamers, or any other specialty restaurant as there was simply no need. The World Fresh Marketplace (buffet), excursion lunches, the International Cafe and Slice for occasional snacks, and Palm Dining Room had it all covered very nicely. ENTERTAINMENT: Only went to the theater two nights, as we were tired after shore days and 7:30 dinner. Comedian was HILARIOUS (and I went in skeptical)! Really, I laughed so hard I cried. ;-) Production show the first night was good but just not our cup of tea. Never went to casino, but our dining companions did and had a great time. CABIN: We had a big balcony on deck 10 mid-ship---a major plus. Room itself wasn't beautiful to look at (finishes need refreshing), but great beds and amazing amount of storage ... we packed appropriately (not over or under) and never even used two of the desk drawers. Except in the tiny bathroom; there I strongly recommend the cruise trick I picked up online beforehand: a $15 (Target) shoe holder hooked over the bathroom door---presto, 20 clear pockets to hold all your stuff, in easy reach of the shower and sink. PORTS: Had a great time in all. The tour guides work so hard to please! MUST BRING each day: 5s and 1s for tips, other cash for the less commercial vendors who can't take cards, sunscreen, and most importantly: one *reusable* water bottle from home for EACH person, which you should fill with ice and then top with water at World Fresh Marketplace before leaving the ship. Especially in Roatan, the one port with inadequate sources for drinks onshore where you meet your guides, and the most intense sun! We aimed to avoid using disposable plastic bottles, and it was just good to know we had ice water on hand to start each day. Even bringing all that water, we still had to buy Arizona iced teas along the way, in addition to the drinks served with our cooking lesson in Cozumel (awesome!!), catamaran lunch on way back from snorkeling in Roatan (best roast chicken I can remember eating in my life), etc. Caribbean in June is very warm. VIBE/ACTIVITIES: Lots of variety; something for everyone, especially on sea days--though I would have liked to have a yoga class in the mornings. Very recent movies in cabin and on big screen near pool on Lido Deck, for those who want that. Great that they showed Game 6 of the NBA Finals in a big lounge! Average age of passengers 58-62, I'd say, but plenty of older folks and also lots of families. No rowdy teens or heavy drinking, at least that I ever saw going to bed by 10:30 every night. No overselling of art/jewelry/future cruises, and I'm very sensitive to that; we were able to enjoy looking at everything with only mild overtures that we respectfully declined and that was that. Overall I thought it was a great value for the price paid. Having waited a week to write this, the experience has "grown" in retrospect to one I'll think super-fondly of for years to come. Read Less
3 Helpful Votes
Sail Date: May 2019
Got a good deal on a cruise for my wife, daughters and their respective beaus' so we decided to take a family vacation from the Pacific Northwest to the Hot Caribbean, and hot it was. The ship was very clean and well kept up and ... Read More
Got a good deal on a cruise for my wife, daughters and their respective beaus' so we decided to take a family vacation from the Pacific Northwest to the Hot Caribbean, and hot it was. The ship was very clean and well kept up and the staff was exceptionally pleasant throughout. Matt the cruise director and his first mate Andy were great and very entertaining and kept us in stiches the whole time we were on board. Our room steward was never far from sight and the room was always impeccable. Food was good but it has digressed form the Princess of 15 years ago but I guess that is true of a lot of things as the accountants take over. Overall the cruise was great and we all had a wonderful time and the Caribbean Princess is a well run well kept ship. We would cruise again on her without hesitation. Read Less
Sail Date: May 2019
This is are first cruise on princess overall staff were very good the cabin steward was very nice he let us in our cabins as the medallions did not work when we arrived at our cabin he said it was due to the time we arrived was early but ... Read More
This is are first cruise on princess overall staff were very good the cabin steward was very nice he let us in our cabins as the medallions did not work when we arrived at our cabin he said it was due to the time we arrived was early but late they did work.Our luggage arrived very early compared to our last cruise that was nice,My daughter had a blast in the kids club my son did not have a great time in the teen club as on 2 other teens showed up.We had 2 cabins side by side aft ship inside which was very quite and around the corner from the elevators the casino was very small and not ran very well small smoking section and as far as smoking on the ship on deck 7 aft smoking sections was closed a lot and the other 2 smoking sections are forward deck 6 and 16 and it was a long walk from aft.shows are ok.and the food was just ok nothing to write home about.embarkation was fast on the ship within a few minutes anytime dinning was mid ship deck 5 and 6 the down side was they did not have eggs benedict for breakfast like all the other lines.also disembarkation was very smooth.i would like to try another princess ship a newer ship would be nice as this ship is 15 years old. Read Less
1 Helpful Vote
Sail Date: May 2019
Princess is a class act. It was my first Princess Cruise. I’ll start with the bad. I found roaches in my cabin. Reported it when I found them at midnight. I was able to kill one so I had it as proof. They moved us to another cabin. ... Read More
Princess is a class act. It was my first Princess Cruise. I’ll start with the bad. I found roaches in my cabin. Reported it when I found them at midnight. I was able to kill one so I had it as proof. They moved us to another cabin. This cabin was very dirty, had tv not working and ac not working. Technician came, tv was fixed, ac was fixed at 2:00am. 5:00 am it was blowing heat at us full force. Called the front again. Was told basically sorry, there’s nothing we can do. This was not ok. We disembarked into Cozumel. Had a great day even with only getting about 2.5 hours of sleep. When we got back, the Passenger Services Director summoned me and said they knew they’d have other cabins available that day and gave us one. I wish I had known that in the morning. I wouldn’t have been angry. She said the staff I spoke with were unaware. They should have been aware. All of this said, Princess made this right by us. They resolved it the same day. I wish the information would have been communicated right away but I’m not going to complain about that too much. The crew on board is very good. I loved the relaxed atmosphere and no hard selling of anything on the ship. Different than others I’ve been on. It just felt like a different class. The food was very good. Can’t complain about that at all. Spa services were wonderful and we really enjoyed movies under the stars. The biggest difference I saw was the very few extremely drunk passengers compared to other lines I’ve cruised with. Overall, I loved this cruise and would cruise with Princess again. Read Less
Sail Date: May 2019
We chose the first 4 night adventure after Caribbean Princess had a several week yard period to get a preview of the Caribbean Princess for a later cruise and are very happy we did with using the Medallion. We registered before the ... Read More
We chose the first 4 night adventure after Caribbean Princess had a several week yard period to get a preview of the Caribbean Princess for a later cruise and are very happy we did with using the Medallion. We registered before the cruise date and had our Medallions delivered to our home and embarkation was a breeze. We had no issues with the Medallions during the cruise and we were surprised with what some of the features were with them. The ability to use the directions and use the 2-D feature on the screens helped us find our way around the ship quickly. The entertainment was very good; the Fantastic Journey production show was not very good. The songs were hard to understand and there just seemed to be no sense to the production. The comic was funny and we went to his show in Club Fusion also and it was better in a very small venue vice the theater. The magician was also very good having been on Americas Got Talent a few seasons ago. The food was typical Princess, always good and a great variety. Our one stop was in Cozumel, enough said. We have a 10 day Panama Canal cruise in March 2020 on the Caribbean and are very much looking forward to that cruise after experiencing using the Medallion. Read Less
1 Helpful Vote
Sail Date: May 2019
This was my 24th cruise, 3rd on Princess, 1st on this ship. My sister went with me. It was her 1st time on Princess. I choose this cruise because it was in May and it was a short cruise, and I wanted my sister to sail on Princess. ... Read More
This was my 24th cruise, 3rd on Princess, 1st on this ship. My sister went with me. It was her 1st time on Princess. I choose this cruise because it was in May and it was a short cruise, and I wanted my sister to sail on Princess. Honestly, I read every review on this ship since January and I was more than a little scared about what I had read regarding the condition of the ship. But the purpose was to spend time with my sister so off we went. We flew down the night before and stayed at The Conrad. It was great. The next morning we went to the port at 12:30. We had already received our Medallions and had registered everything prior so we basically were able to walk on the ship. We immediately went up to the Sanctuary on deck 16 to reserve space. This cruise only had 1 port day and 3 sea days. All the loungers were booked (at 12:40) but the cabanas were available Cabanas are a bit pricey, at $140 for half day, but included several things, so we decided to spurge and booked the first and last mornings sessions. Next we went down a deck and ate lunch at the buffet. We walked the entire length of the buffet areas and found everything from the food to the service to the furnishings to be top quality and just excellent. The Planks and Steamers areas décor was beautiful and brand new. Now on to our guestroom. We booked a Club Class Mini Suite, D504 on the Dolphin Deck. When we walked up to the door, the door automatically unlocked, this was great, When we got inside I was SO HAPPY. Everything in the room was BRAND NEW. The beds were new, the carpet was new, the sofa and chairs were new, the drawers and their knobs were new, the TV's were new. In the bathroom the tub was new, the toilet was new, the shower doors and head were new, the floor tiles were new. After unpacking, we explored some of the ship. Just beautiful, everywhere we went everything looked pretty much brand new except for the theater. It didn't look bad, just a bit outdated and the chairs were very small. We went to the muster drill and then I had to go to the medical center because I left some medicine at the hotel and needed to get it replaced. The Doctor and her staff were nice. The cost to see the doctor (they would not just let me get the meds) was $95 plus the cost of the insulin pen $20. I was glad they had the medicine. First night of Club Class Dining- We went early and there was no wait. Service was wonderful and food was very good. We found out from our server that this ship had just spent the last month getting engine repairs and a face lift. That explains everything being brand new. I have to say that Princess must have listened to all the reviews, and they did something about it.. Also, whatever they did to the engines, we felt NO movement on this ship. We did not even have "sea legs" when we got off the ship, which was a first for me. First night show was a comedian. He was funny. Show started at 7:30 and was 90% full. Now, to the casino. I belong to the Princess poker player's club. I recommend this to everyone, as you get special deals emailed to you once in a while. Anyway, I like to play craps and poker. No one was at the poker table, so I played craps. There were only 3 of us playing, but I had a few long rolls. There was a gentleman playing a dragon slot machine right next to us who hit for $10,000. Lucky him! Off to bed. We had breakfast in the dining room. Disappointing. The choices were extremely limited. I ordered a ham and cheese omelet, which came with no ham or cheese. The second one was not much better. I think they just want everyone to go to the lido to breakfast. Off to the Sanctuary. Our cabana was very nice. It included a sofa, chair, 2 loungers, fruit bowl, TV, bar set up, welcome drink and lunch . This area has a great view and easy access to the spa pool. My sister doesn't drink, and I had the alcohol beverage package, so the bar set up was wasted on us, so they gave us a bottle of wine instead. They did take our lunch order too late so we didn't get it before we left. They chased after us saying they would bring it to us to a different location, but we passed on that. I did appreciate the effort. Now to a meeting. Before the cruise I had received an email and an opportunity to participate in a focus group on the ship. I got selected and went to this meeting located in a dining room. About 120 people, we were divided based on the survey we filled out. I was put in the celebrations group (my sister's birthday). The moderator was very good, asking several questions on lots of subjects. We were all able to express the good, the bad, and suggestions. My suggestion was to have some alcohol packages that were per day or a drink card with a certain number of drinks, instead of the whole cruise only package which is way too expensive for people who only want a couple drinks a day. And now the bad news. Starting the night before, I had been coughing and feeling just ok. Now, after this meeting, I met my sister and we had the pizza. It was voted best pizza at sea, and it is the best pizza I have ever had on a cruise. And then I started feeling worse and worse and worse. Bottom line, I went back to the medical clinic. I had a bad sinus infection. The doctor gave me a z pack and Benadryl. I hardly was able to leave my stateroom after that. I only left to get something to eat. We had reservations at the steakhouse that night. We went and it was good, but then I went back to the room. I was coughing so much and so loud that I didn't want to ruin a show and didn't even feel well enough to gamble, which is really saying something. My sister and I had been looking forward to this cruise for months. We don't get to spend much time together and this was going to be extra special being her birthday. We didn't get to see any other shows or even visit some of the nightclubs. My sister stayed with me and read on her ipad. We did not use our cabana on the last sea day, but some one came to our cabin and told us they would not charge us. That was very nice. My sister and I did get to talk and be with each other, which was what we wanted from this cruise. So even with missing out on most of the activities on this now brand new beautiful ship, we both had a great cruise. I would highly recommend this ship. Read Less
1 Helpful Vote
Sail Date: May 2019
This was our 4th Princess Cruise and completing our 48th day on Princess. We have 3 more Princess Cruises booked! We love Princess! The entertainment was fantastic! Production performance was very upbeat and well done. Broadway ... Read More
This was our 4th Princess Cruise and completing our 48th day on Princess. We have 3 more Princess Cruises booked! We love Princess! The entertainment was fantastic! Production performance was very upbeat and well done. Broadway caliber! The Medallion Internet upgrade was very much an improvement on Princess. Internet was fast. You paid by the day and not by the minute which was a tremendous improvement! Passengers would wear a Medallion which could be a locator for other guests that you approve on your own app in advance. All parties have to approve of this. Also crew and waitstaff can fill orders right to you without them being present to take the order. You can use the Compass Locator to find a destination step by step. You can pull up the onboard event schedule. Food was great! Even the buffet had choice food with excellent presentations. Overall the trip was very pleasing! Read Less
Sail Date: May 2019
Perfect 4 day trip to Cozumel. Embarkation was extremely fast. Arrived at 11am. We were on board within 30 minutes after parking our car at Park-n-Go, love those guys. Best deal, $6/day. Our luggage was in our room 1 hour later. Had ... Read More
Perfect 4 day trip to Cozumel. Embarkation was extremely fast. Arrived at 11am. We were on board within 30 minutes after parking our car at Park-n-Go, love those guys. Best deal, $6/day. Our luggage was in our room 1 hour later. Had friends that were first time cruisers on Princess and they were so impressed with everything. Day 2 was a sea day so lots of pool time. Then we did Sabatini's for dinner. Just awesome food and service. Day 3 Cozumel. Pool time in the morning then did a half day excursion. We had our own jeep and went to a private beach where a late lunch was provided, A local feast, so much food. Day 3, back to the pool for lots of cold beers and live entertainment. Such a fabulous trip and our friends were so glad we talked them into booking the cruise. Til next time, which will be very soon. Love Princess Cruises. Read Less
5 Helpful Votes
Sail Date: March 2019
We chose this cruise specifically to cruise Princess Cruise Lines. This particular voyage was to their private island, St. Thomas and St. Marteen. There were not many children on board and the ship caters to a mature crowd. My husband ... Read More
We chose this cruise specifically to cruise Princess Cruise Lines. This particular voyage was to their private island, St. Thomas and St. Marteen. There were not many children on board and the ship caters to a mature crowd. My husband and I enjoyed the huge screen on top as we watched movies and concerts. The ship is beautiful. The food was wonderful and the entertainment spectacular. We did anytime dining and never waited for more than 15 minutes. We also ate in Crown Grill one night and that meal was wonderful. The entire medallion experience was delightful. Not having to unlock cabin doors and bartenders recognizing you when you approach is very nice. Embarkation was a snap. I have never been on a ship by 1:30 pm. We were able to have a nice lunch and change to go up top for the sail away party. Disembarkation was very smooth as well. If you are looking for a quiet, relaxing escape with your spouse or partner -- this cruise is for you! There are so many activities that you will never get bored. This is not a party ship -- and I was very pleased that it wasn't! Read Less
12 Helpful Votes
Sail Date: March 2019
(Just cruised eastern half) Planned this cruise to celebrate my husband's retirement. Thought it would be a spectacular start. This was our fourth cruise, fourth cruise line. Never had a complaint before. Can't believe how ... Read More
(Just cruised eastern half) Planned this cruise to celebrate my husband's retirement. Thought it would be a spectacular start. This was our fourth cruise, fourth cruise line. Never had a complaint before. Can't believe how horrible this was. The good: Embarkation was incredibly smooth. Went early to escape the crowds waiting at the hotel. Figured we'd rather wait in a long line at terminal and were surprised to walk right on ship shortly after 11am. Our room steward was the perfect mix. Had everything in order without being intrusive. The other good is the medallion system. Once you figure it out it's awesome. All their training seems to have gone into this. Need to work on service now. Had anytime dining. No table for two first night so sat with others which we enjoyed. Surprised to see many men in shorts. Next night (not formal) my husband decided to wear dress shorts and button down shirt. We accidentally ended up walking near the set time dining room. The host dressed in a white suit came rushing at my husband demanding to know if we intended to eat there. I said no, we were looking for the anytime. He made a spectacle of us and announced loudly that he wouldn't be allowed to eat there either dressed like that. Everyone in line staring gaped mouth at this. Three days into retirement and an arrogant ignoramus is yelling at him. He changed to dress pants and we rode the elevator down with a couple men heading to dinner in their dress shorts. I did let them know my husband had just been yelled at for this. And laughed and tried to let it go. Not being a meat eater the dinners were quite disappointing. I don't know how they turn fish into a dry leathery substance...even the everyday favorite salmon is incredibly dry. The trout was spectacular one night, probably because I asked if it could be made without the seafood stuffing so they made me a special one, which I greatly appreciated. I had read the complaints about how lengthy dinner service was. We enjoy leisurely dinners so I thought that was overblown. The time it took between each course was ridiculous. Complaints are spot on. Probably why there is never enough seating as well. Booked the enclave for the week because I have back issues and the heated stone loungers are a godsend. Usually. They have many of them. None work as they should...lukewarm at best so no point. Asked at desk if she could up the temperature. Said she would. Never happened. I improvised and laid down on a double seat in a heated room to get the heat in my back. This worked well for a couple days. They lost their heat as well. A couple days in...no heat. The voice of the ocean finale they handed out remotes to vote for your favorite. Had to trade it for your medallion. The way out of the princess theater was a nightmare...I had come out the far door from desk. People all around getting their medallions back. Mine had a novel attachment unlike any other so I put the remote down and picked mine up. Unable to name here (the girl at desk) literally screamed at me "don't touch them!!" She took it back then looked at the remote for the number and yes, it was mine so gave it back to me. I just walked away in shock...having not been yelled at since I was twelve. Then went back to get her name so I could complain to passenger services, who basically said "well you should have waited in line so it's your fault but yeah I'll let them know". I understand they put this single crew member in a terrible situation with everyone exiting the theater at the same time coming from different doors. But no passenger should be screamed at. A polite " I'm sorry no one can handle these but me" would suffice. Totally unacceptable behavior from her and passenger services who should have just apologized for the behavior. Need to come up with a more fluid system with the remotes so crew unequipped for handling pressure don't crumble. Pub lunch at wheelhouse was the best fish on the boat. In the ship fact sheet it states lunch is offered daily. It was offered once. The last full day so a ridiculous long wait to get in. The same host, who yelled at my husband previously, seating everyone with lots of attitude. I don't think princess understands they are in the service industry. So severely lacking. The cruise started with my husband being yelled and and ended with me being yelled at. As if that wasn't enough, the final insult...we purchased the transfer to airport. Went to the dining room assigned for disembarkation,asked if there was paper I needed for transfer. He said no, just follow the group. It will be clear. Was easy getting out of terminal. Followed to blue sign saying princess transfers to right with rep also saying transfers to the right....which everyone was led to a lineup of taxis taking our bags and putting them in cars. (No princess rep in between) Drove to airport and then driver demanded payment. I needed a voucher for transfer which princess never gave us. Are you kidding me?? Ended up paying him. What else was there to do. Finally made it home and all I want to do is cry. Thankful that we at least met some lovely passengers along the way. Read Less
2 Helpful Votes
Sail Date: March 2019
My hubby & I take Princess Cruises every time we cruise. We go in early Spring every year. I have 7 under my belt now & my hubby has 9. We stayed in Fort Lauderdale over night and were on the Regal Princess Ship by 11:15am on ... Read More
My hubby & I take Princess Cruises every time we cruise. We go in early Spring every year. I have 7 under my belt now & my hubby has 9. We stayed in Fort Lauderdale over night and were on the Regal Princess Ship by 11:15am on Sunday! That was terrific, we had lunch on the pool deck and went to the cabin at 1pm. Embarkation was smooth sailing, the sail way party was fun and the day was perfect! The 1st port of Call was Princess Cays (the cruise lines private island) we have been to Princess Cays 6 times before, so we just stayed on the ship and had a relaxing spa day. The next day was a Sea Day-we relaxed again w/a few activities on board. Regal Princess is a great ship, but it is not full of water slides or rock walls or diving shows, so some may find the ship a bit boring. We find it just right--for families and w/teens the activity level can be lack luster. That being said many parents just let their kids roam around the ship, ages 11-16 total disgrace. Princess has movies under the stars on the pool deck, in the evenings they show more adult themed movies. One night we went to the movies under the stars (the movie was great by the way!) the teen boys yelled and hooted and disturbed everyone all thru the movies. Several guest went and told them to chill out and keep the screaming down. Well that did nothing, it made it worse. Many fellow passengers (myself included) wondered where in the world the parents are? So you don't parent on vacation? Seems strange to me, and your kids are now everyone else's problem. It was ridiculous! The last night of the cruise one the teen boys came up to me and said do you like my shirt? He had written curse words all over it--and proceeded to yell profanities at myself and other passengers. Again, where are the parents of these kids?? Princess did nothing to stop these kids, I informed them several times as did other passengers. It seems that when you go on vacation these lazy parents just don't care--Princess and fellow guests have to deal with these unruly brats! The cruise itself was terrific, the productions shows are top-notch and the Beatlemaniacs are the best-they are real show stoppers, and totally fun!! The cabin was small, but adequate for just the 2 of us. Again this is not a mega ship--it is not a RC super ship, Regal Princess had 3560 passengers this cruise and that was enough, especially w/unsupervised teenagers running around all day & night. This cruise was a 2 week combo, but we only did the 1st week (last year we did the 2nd part of this cruise) Were told that only 291 guests stayed on for the 2nd week of the cruise, w/others getting on as we got off. St. Thomas had lovely weather, we went to Megans Bay. It was overcrowded w/6 ships in port that day. I can see if only 2-3 ships in port, Megans Bay would have been great. We shopped & had lunch near the cruise port. Both were excellent! St. Maarten we did the Sky Explorer at the Rainforest Adventure & Rockland Estate. It was gorgeous, you took a Sky lift up the side of St. Maarten (this is not for the faint of heart) and could see the entire island! Beautiful! Well worth the price. After 2.5 hours at the Estate we went to the beach and board walk. Had the best burger on the board walk. St. Maarten has the best beach (in my opinion) only 2 ships at port that day, so the beach was not crowded, and the view was awesome! 2 Relaxing Sea days on the way back to Fort Lauderdale (well other the being on the look out for parentless teenage boys) All & all a great cruise, just wondering if we will continue w/the Princess Line? It maybe time to move to Celebrity Cruise Lines. That makes me sad, as I have spent thousands of dollars w/Princess, but I do not go in for terrible teenagers who parents don't care about them & want them to be everyone else's problem! Read Less
1 Helpful Vote
Sail Date: March 2019
This was our first time on the Regal Princess and our fourth cruise aboard a Princess Ship. The Regal is Medallion ready and we loved the system. I could track my son, husband and other shipmates. There was one glitch in which I ... Read More
This was our first time on the Regal Princess and our fourth cruise aboard a Princess Ship. The Regal is Medallion ready and we loved the system. I could track my son, husband and other shipmates. There was one glitch in which I couldn't locate my daughter because she is a minor not staying in my cabin. It is to protect minors, but there was no way (yet) to let me add her. Our loop hole was that my son could track her as he was another minor. Every dining experience was good. Our favorite speciality dining and the only one we did was Sabatini's. It's excellent! I highly recommend the short ribs in the main dining room on lobster night. I just ordered surf and turf and had the lobster tail on the side. We only ate breakfast in the dining room once, but wish we'd done it more often. We met lots of nice and interesting folks every time we shared a table. In Princess Cay we just did a beach day and rented a clam shell. It's nice to have shade access if necessary. My mother in law did the glass bottom boat tour and said it was "Okay." (Not too thrilling). In St. Thomas we taxied to Red Hook and took the ferry over to St. John and then took another taxi to Trunk Bay Beach. It was a beautiful beach. There is a snorkeling "path" with some signs to read. It's not the best snorkeling I've ever seen, but it was still pretty. There are no chairs or umbrellas. We were only approached once by a lady living there selling bracelets. My daughter had to have one. The trip across the two islands was scary, but we made it. The roads and steep, winding and they drive on the opposite side of the road but still have the steering wheel on the left side. In St. Maarten we just grabbed a taxi and planned to go to Little Divi but the driver (Uncle Al's Taxi) talked us into Mullet. He was a GREAT driver and was basically a tour guide the entire drive. He charged us $8 per person one way. We got to the beach around eleven and planned to stay until 2:00. We thought Al would go drive more people, but he stayed at the beach chatting until we were ready to return. There were local ladies selling merchandise, massages and hair braiding on the beach. My daughter wanted braids so I said she could get three. I agreed to a massage without discussing a price (mistake). While I was off getting my massage my daughter got 14 ($42) braids and the massage lady told me I owed her $80. Good Lord, I am sure I could have argued, but I set my hubby to an ATM since I didn't think I'd need as much cash as we spent. Al drove him to a nearby casino. The chairs were two plus an umbrella for $15. What I thought would be a cheap taxi ride day ended up costing about $211---take away the massage and braids and it was just $89. My son bought a burger and a soda which was ten bucks I believe. After the ports, we had two relaxing sea days that went all too fast. The comedians were great and we enjoyed the shows we went to. We also went to several of the game show events in Princess Live...Voice of the Ocean, The Married Couples game, Majority Rules and Battle of the Sexes. All were entertaining...more so if you participate in the last two I mentioned. Cory was the cruise director and I thought he did a really nice job. The galley tour after the food demonstration was interesting. My husband and I did the $25 wine tasting in Allegro. We learned about six different wines. I managed to drink it all and I rarely drink. I could feel it when we were done. Next time I'll sign up for the $40 per person one to get better food. That one is less people and is held in Sabatini's. The pool area was very nice and I didn't feel like it was too crowded. We were at the end of spring break season for public schools. I think there were only 300 children aboard out of about 3500, so a very small percentage. My 15 year old daughter really had a great time with the teen center. It's basically just a hang out. They have their own hot tub. My son (10) spent a lot of time at the basketball court and none in the kid program. I don't know why he didn't go there....just didn't want to. He used to participate when he was younger. To sum it up, I'd definitely do it all again! Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise because we wanted to snorkel and we wanted to try Princess cruises. The ship was lovely, clean, well maintained, well appointed. We enjoyed the water show and the outdoor movies at night. We LOVED the singers and ... Read More
We chose this cruise because we wanted to snorkel and we wanted to try Princess cruises. The ship was lovely, clean, well maintained, well appointed. We enjoyed the water show and the outdoor movies at night. We LOVED the singers and dancers/production shows, and the Beatlemaniacs as well. The comedian was great. The food was beautifully presented and well flavored. Our waiters were very good - elegant, knowledgeable, attentive, kind. Our cabin was very well cared for. The weather was excellent, and we loved Princess Cay and St. Thomas. St. Maarten's traffic was bad, probably due to repairs being made from the hurricanes last year, so getting around took a long time. I would recommend going one place (a nice beach) and staying there, rather than trying to see much around the island. Maho beach was fun because the airplanes fly directly over the beach, and the water was great there. Orient Beach looked fun, but we didn't swim there. We will definitely cruise on Princess again. Read Less
1 Helpful Vote
Sail Date: March 2019
Typical Caribbean cruise. Not much to see/do unless you like beaches. A beach excursion at every port. Other than that, we liked the swimming with the sting rays at Grand Cayman, the iguana farm at Roatan and the port at Cozumel. ... Read More
Typical Caribbean cruise. Not much to see/do unless you like beaches. A beach excursion at every port. Other than that, we liked the swimming with the sting rays at Grand Cayman, the iguana farm at Roatan and the port at Cozumel. Unless you like those things, stay on the ship and enjoy being able to beat the "chair hogs" for the prime loungers near the pool. The Movies Under the Stars was great. Make sure you get there early and get a chair directly in front of the screen - otherwise, you won't be able to hear the dialogue. Cabin was very small and bathroom even smaller - enough storage room, however. The TV was by far the largest and the best reception we have ever had on a cruise. Food was "meh". Both in the cafeteria and the dining room. They are trying to get you to go to the specialty restaurants and pay extra. Entertainment was surprisingly good. Broadway quality. Those kids are really talented! Finally, take lots of $$. They don't like to take credit cards at ports and will charge you extra to "swipe" one. You will be tipping at every turn - not much ($1-$5), but they live on those $$ and you really don't mind giving it to them. Only one stop where there was a little boy begging. I gave him $1. One last comment on the excursions: typical in that they always make a "shopping" stop. Everyone has the same "stuff." But, if you want see an example of what life is like on those islands, take an excursion and don't fall asleep on the bus ride. Look out the window and be thankful for what you have and understand why the US is having a crisis on the southern border. Read Less
1 Helpful Vote
Sail Date: March 2019
This was our fifth cruise with Princess, so we were familiar with this cruise line. We have cruised with three other cruise lines, including Celebrity. We were looking for a two week cruise in the Caribbean, and there weren't a lot of ... Read More
This was our fifth cruise with Princess, so we were familiar with this cruise line. We have cruised with three other cruise lines, including Celebrity. We were looking for a two week cruise in the Caribbean, and there weren't a lot of options. That's why we booked this cruise, which was sold as a single cruise, but was really two one week cruises: one week in the western Caribbean, then back to Fort Lauderdale; then leaving for a week in the eastern Caribbean. The Pros: Embarkation was a breeze. We arrived around one o'clock expecting a line, but practically walked right aboard. The online registration, and the medallion they've started using obviously speeds things up. We did the five p.m. dining. The waiter and assistant waiter were both super.(or on the ship) for our second week. Dinners were fine, but nothing to get excited about. We went to the Steamers restaurant once (has a small cover charge), and enjoyed it. The buffet is typical - busy, but could always find a nice, quiet place to set. We loved the afternoon tea, but only went there twice...after all, how much can you eat between a full lunch and dinner shortly after five? International cafe is worth the visit for early morning coffee, and the occasional treat. Cabin steward, as with all the staff we encountered, were the best - always pleasant, and anxious to help. He often inquired about how things were, and if there was anything he could do to help. A couple of things requested were taken care of asap. Things were always kept clean and tidy around the ship. You could see that they worked hard to keep things in ship shape! Shows / entertainment were fine with the exception of a comment later...The entertainers in the bars and around the ship seemed to cater to an older demographic...which was fine with me. The quality of this music and guest entertainers was great. Excursions: We did the snorkeling at Belize, and loved it. There was great coral, and lots of fish. We did a clam shade rental and kayak rental at Roatan. It was okay, but the clam shade was kind of useless since, unlike the shades at Princess Cays, you couldn't adjust them to shade you from the sun. The Cons: Let me preface this by saying that I consider these cons minor, and would not be a deal breaker in terms of going with Princess again. In fact, there is a two week circle Caribbean on the same ship next year, and we'll most likely be doing it. Minor: I didn't enjoy shows put on by the ship's performers. I would describe them as LOUD. Minor: The configuration of their buffet area is kind of unique and different. Personally, I think it causes congestion around the areas where you pick up food. Minor: (Actually not so minor): As mentioned earlier, this was booked as one cruise. But, three of the shows from the first week were repeated in the second week. And, even the jokes from our cruise director at the beginning or end of the shows were the same!!! That was disappointing. In summary, we were somewhat concerned after reading some of the reviews about the Caribbean Princess on this website. However, the negatives, in my opinion, were rather minor when you consider the bigger picture. We appreciate how hard people work to make our holiday a pleasant experience, and we did have a great cruise. When disembarking, would have loved to be staying another week ... or two. Read Less
Sail Date: March 2019
We left from Vancouver Canada on Air Canada Flight Dream liner Mar 29/2019. We travel by air getting to different destinations at least 3-4 weeks per year and have travelled world wide for over 20 years. Love A.C. D. L. but definitely not ... Read More
We left from Vancouver Canada on Air Canada Flight Dream liner Mar 29/2019. We travel by air getting to different destinations at least 3-4 weeks per year and have travelled world wide for over 20 years. Love A.C. D. L. but definitely not Rouge A.L. starting this holiday. This trip we are Seniors. We have been on over 6 cruises and different companies. We took Caribbean Princes Cruise lines Frt. Lauderdale, this time as wished to go to the Western Caribbean Islands, especially Grand Cayman Is. (Sting Ray Alley). I had researched Trip Advisor, Cruise Critic, and my travel agent and only this ship went this route. Embarking was efficient, with time given to us prior and help full assistant's beside line's. When we were asked to stand for the usual cruise picture I saw a blank wall, a tunnel of lights to the side but no usual ship picture that we were looking to board for our trip. This picture was doctored up to include a parrot and a star fish on the bottom and could have been to any world location. So I made sure we took pictures of the Caribbean Princess while tendering, anchored, and I have framed this ship. I thought this unusual not to have a ships picture as a back ground with us as usual. Could of been a sunset, tropical, trip scene, ship at night as we have got while traveling(Tahiti, Polynesia, Hawaii) other countries. We have friends, travel agents, neighbors who recommended Princess Lines to us and so booked this ship do to route port stops. First port Grand Cayman we had booked tour Stingray Encounter, Reef, Snorkel & Scenic Cruise. Worth the money/time, experience (read T.A. review) and book through Caribbean Princess ship. Next port Roatan Is. Hondurous Country. Tour Jolly Roger Catamaran Coastal Sail, Snorkel & lunch. Was one hour late as other tour ship was tied up but they did compensate but long pm in high humidity. Should be more crew on this ship, as no one helping us take off flippers or hand them up or assist us up ladder, no one at bar at times and could be more choice of salads and lunch. Saying that we helped our selves and enjoyed the rum punch. They have two ski doo's for any persons emergency back to the ship. Crew members in the water in kayaks watching and snorkel leader in water on reef. Reef is getting broken, tired, broken fan coral but saw a small amount of tropical fish, eel but not much color. Next port Belize Country previously done tours, ships good. Magill Is. Cozumel there were 7 boats either anchored, docked which made it crazy busy on the dock and in town. Been there three times before but tourist are not told you are approx. 6 miles from the town so need transportation by taxi, horse carriage, bike or scooters. They want your cruise room and ship, credit card, enough cash ect for security, damages or loss. Check your scooter ect out before using them as they will charge you for anything they think was not on the vehicle. It takes 1hr 30 min if not stopping much around the island and a nice interesting paved road trip. We are Seniors and did it with stops and safe road but be aware who sells you things and where you stop. Be very care full of your speed as it will cost you lots if over! Fast debarking and embarking with Princess key fob, great! Service on board- Above average in all area's, but onboard could have more crew attendants at elevators as a few very lost elderly people. Customer service attendants counter quite busy at times but they were excellent. We were on deck 11, stateroom B709 deck, a very excellent location for views, sunsets/rises, restaurants and adult pools and much more convinces. Deck 11 is under the life boats but private, quiet, best area and near elevators which we appreciated. Restaurants- Above average and most excellent. Sea Food Restaurant (Islander?) evening manager dedicated, waiters excellent, service great and the nicest sunset view in the back of the ship! Bars/Lounges- Explore was our favorite because of Franci manager, thankyou! also Micheal (f) who should be a manager on this ship we feel. Lex(M) head manager of the ships bars a great communicator, problem solver (Peter deck pool bar) and a man of his word knows the quality and experience his staff should have at all times. Thank You! Entertainment/main stage- Excellent dancers, orchestra, singers, musicians and humorous ships director who we will never forget the tourist questions onboard his list! Stateroom- We have been on larger ships but good seize and deck. Would suggest to have someone check all areas before we arrive in room, ie sinks, Kleenex, door handle and locks. We had one minor complaint which was fix within 2 hrs, and got two calls and survey right away. A couple of times certain elevators would not open, work, and some not to the floor you wished. But repaired soon. Crew painting on decks should have signs by deck doors. No paint chipping noise when relaxing on decks by pools. I would say that Princess looks after details, complaints, very efficiently, quickly and even verbally from a Supervisor in very excellent time. Thank you. Please reposition the larger t.v. so not in walking distance of deck door. Yes as I have been on other large ships, cruises it is time for a refit and will be going on this ship when completed the next refit in 3-4 months. Excellent communication with Supervisor's and staff and we had a very great time on this cruise! Mostly this trip we feel were people over 45 yrs of age and no problems with crowding or line ups. Softsand-13. Read Less
Sail Date: March 2019
We chose this cruise because of the itinerary (stops in Grand Cayman, Roatan, Belize, and Cozumel) and the fact that it was recently refurbished. It was also a great price since we booked six months prior. This cruise was during our ... Read More
We chose this cruise because of the itinerary (stops in Grand Cayman, Roatan, Belize, and Cozumel) and the fact that it was recently refurbished. It was also a great price since we booked six months prior. This cruise was during our daughter's Spring Break as well as her 16th birthday. She was very excited to travel to so many Caribbean countries in one week. As for the ship itself, we took a Princess cruise to Alaska in 2013 and were very surprised to find the Caribbean Princess had the exact same layout as the one we sailed on then (don't recall the name). It made things easier to find as it was familiar to us, but it was slightly disappointing to feel like we'd been here before after so many years. We wanted an aft facing mini-suite but they were sold out even six months in advance, so we ended up midship. This was absolutely fine, but I think the aft facing provides the best views since you can see both side of the ship while in port. As for the food, the Coral and Islands dining rooms had good decor, great service, and a nice menu. We ate in the Crown dining room for our daughter's birthday and had excellent service and food (the filet Mignon was the best). Well worth the extra $29 per person. We also ate in Steamers, but weren't impressed. The menu is intentionally extremely limited (only clams or fried seafood, nothing broiled) and the placement of the restaurant is where the ship rumbles and shakes during the whole meal. Not worth the extra $12 per person, for us. The International Marketplace buffet was fresh and tasty and we didn't grow bored as the selection kept changing (veggie lasagna was the best!) Entertainment was the best by far of my five previous cruises. The dancing and singing were top notch and the Voice of the Ocean competition was well done (congrats to Hannah on her win for Abba's Dancing Queen!) Most activities were targeted for the very old (e.g. arts and crafts). Average age was 65, I’d guess. Also, each time there was something we were interested in seeing it was at 9:00 a.m. after a late night, so we didn't attend anything other than Bingo and that was as expected. Finally, I was pleasantly surprised at the Casino's selection of slots and variety of table games. I enjoyed myself at the Casino three of the nights (even though I didn't end up winning - big surprise). One downside of this itinerary on Princess is you change clocks four times. Twice one hour behind, then twice one hour ahead. Made for a wonky jet lag experience every morning. On Carnival, we stayed on ship’s time no matter the port time. All in all, it was a wonderful vacation. Read Less
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