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Sail Date: March 2013
An altogether pleasant vacation experience. This ship is small, that is why we selected her. Her ports of call (except St.Kitts) were devoid of any large cruise ships. On all, but one day we anchored, and tendered into shore to small ... Read More
An altogether pleasant vacation experience. This ship is small, that is why we selected her. Her ports of call (except St.Kitts) were devoid of any large cruise ships. On all, but one day we anchored, and tendered into shore to small port towns. Our company in the bays, were yachts of all kinds, from all over the world. There were sufficient cruise sponsored shore excursions, if you did not want to just strike out on your own. They were on a par price wise with other cruise ships for duration, and activities. Service was uniformly excellent, and responsive. Menus were never posted for meals. Breakfast was the same each day, with the usual selections that you would expect, lunches were themed, with the menu items offered based on the theme (asian, mexican, italian, beach BBQ, etc.) and extremely varied and tasty. Dinner was served (as the other meals were buffet style), and everything on the menus (which varied each night) was superb. There was no "lobster night" for reasons (sustainability) which were explained. All sea food was fresh, and local, and the meat dishes were of the highest quality. Liquor was available at your whim, at no additional cost, and included wines were good, but not of wine snob quality. The "PianoMan" was the the entertainment on the ship, and he was versatile, and talented, and had us singing songs with the teen passengers till late in the night. The ship is the former Le Levant, built in 1999. She shows wear appropriate for her age, but has been maintained well, and completely refurbished inside. She has a shallow draft, and even with four stabilizers will roll a bit in seas--like any yacht. If you are prone to motion sickness stick with the floating hotels, but you will never see these islands! Improvements that could be made 1) A few more staff to service cabins, 2) Hamburgers, and hot dogs available everyday, and on the room service menu, 3) upgrading(moving)the embarkation/disembarkationport, 4) sorting out the boarding process. It was not well organized, and if you got to the port area they would not let you in before the appointed 3:00. I did have the opportunity to visit the Doctor for treatment of a pre-cruise broken toe. Dr. Vasili was a pleasant, competent man who showed me the proper way to splint my broken digit, which reduced the pain, and gave me much more mobility. This is a good cruise to take a group on, as you will have a built in circle of friends, and can add more if you find other passengers who are compatible. All in all a different and enjoyable experience. Read Less
4 Helpful Votes
Sail Date: January 2013
Would like to say this is our second Paul Gauguin cruise in 2 years and will probably be our last. I want to say on our first Paul Gauguin cruise, everything was great. Service, food, staff were all fabulous so this is why we decided to go ... Read More
Would like to say this is our second Paul Gauguin cruise in 2 years and will probably be our last. I want to say on our first Paul Gauguin cruise, everything was great. Service, food, staff were all fabulous so this is why we decided to go on the smaller Tera Moana, expecting more of the same. Well it was a very big disappointment. First off, the dining room was very hot and some nights I had to leave just to cool down. Some nights suppers took in excess of 2 hours. On one occasion, I had to go upstairs and help myself to a beverage as I waited for 20 minutes and it was not coming. I don't necessarily blame the staff as the boat was way understaffed and very poorly designed. there is no bar on the dining room floor and the servers have to go up and down stairs to get beverages for supper. It was also stated in the brochure that there are 2 dining areas which is false. Everyone was packed into the one, downstairs hence another reason it was probably so hot. In the brochure it also says 24 hour room service and this is totally not true. You could not get anything after 9:00 pm and what was on the room service menu was very poor. Out of all the cruises we have been on, the dining room food on this one was probably the worst ( that includes Carnival,Princess, Disney and Royal Caribbean). Breakfast was pretty much the same day after day. Hash browns tasted like cardboard. If you didn't put syrup on the pancakes, you couldn't cut them with a knife. Ryan and Rachit, the 2 nicest and best servers on board, were fired half way through the cruise. We drank warm beer because the 20 year old original ice makers broke down. Apparently only 1 was working. Our shower plugged up and it took 7 hours for someone to have a look at it. We were fortunate that a great couple let us use their room to shower in. The fitness room had no a/c or water in it. We are not high maintenance people by any means and the idea of only 90 guests on board is great, but when we payed that kind of money for a(supposedly) luxury cruise, we expect a little more out of it then what we got. I wrote a letter to Paul Gauguin and they couldn't give me the decency of even a reply. I know this will be our last trip on this cruise line and would not recommend it to anyone DW Read Less
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