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  5. Oriana Cruise Reviews
1 Helpful Vote
Sail Date: July 2019
We are experienced with cruising and this is our second trip with P&O. Not expecting too much but more for the company price per nigyt was not exactly cheap but there were not service charges or tips and everything in UK £'s. 3 ... Read More
We are experienced with cruising and this is our second trip with P&O. Not expecting too much but more for the company price per nigyt was not exactly cheap but there were not service charges or tips and everything in UK £'s. 3 night trip with friend for birthday. Bit of a blow to start as ship had a "technical" problem so would not sail on Friday but midday on Saturday to allow for repairs. Disappointed but we would get over it. Then the Captain revised this, for us to leave earlier on Saturday morning so we were cheered up a bit. Embarkation was very smooth and quick. Went to get buffet lunch which was typical P&O roast beef that was fine but not exceptional - as was the case with nearly all meals on board but it was what we were expecting. Then a drink in the Lords Tavern bar. Largish bar with seats very close together. Asked for a Pina Colada - Whoops not on the list so no. Asked about the 3 taster beer selections - Whoops this not available either - I sensed a theme here! Ship looked in generally good condition though a very dated. Liked the Tiffany ceiling at the Tiffany bar and the other smaller bars such as Anderson's. Pacific lounge looked good too. Cabin OK but some funny bits see below. There was to be a life boat drill but they kept this secret till about 20mins before it was due. Had to take life jackets with us - really do not know why. As other lines have abandoned this and you just turn up and get the lecture. Weather raining so under shelter on pool deck for drinks with friends. Now dinner. Bit of a surprise it all looked pretty good and lamb shank is one of my favourites so off to good start. Made the mistake of asking for bottle of Pinot Grigio. "sorry we have run out" Eh! first day of cruise and 24hrs in home port? Seems the ship is being run down for sale in about a month. Great entertainment is the evening - Singers and Dancers did a medley of Bill Board Hits which everyone knew and was one of the best. Then off to the Drifters tribute which was likewise very good. Comedian Mike Doyle was excellent well worth seeing. He did some reminiscing about past cruises on Oriana as he had been there from the start. Mentioned some of the staff that were on this cruise to say farewell to the ship. Sailed as promised at around 930am Saturday. Bought our duty free which was particularly good value then a relaxing day. Had lunch which was a bit bland and then almost time to get ready for formal night and some photos. Guernsey was fine and we simply walked around St Peter Port there was a market and car show on the quay side which was interesting as many of the shops were shut as it was a Sunday. Have to say here didn't they know there would be 2 cruise ships in with people eager to spend their cash! Now the really BAD news as we walked in to the Oriental dining room for early sitting I could hear a loud rumble accompanied by a lot of vibration. This increased as we approached our table and was now overpowering so much so you could hardly hear yourself talk let alone think. So bad that if you left your cutlery on the plate it danced across it! Meal was fine lobster and beef wellington but they do not seem to like you asking for seconds - felt a bit like Oliver Twist. So uncomfortable actually that they won and I never asked again. Once we dropped anchor outside St Peter Port and the turned off the engine all was OK but we were now halfway through the meal and the Sunday night there would be no respite as we hammered our way up the English Channel. We discovered the best bar being the Crow's Nest at the front of the Ship. Large bar with live music - similar in many respects to the Commodore clubs on Cunard. P&O have now said there is not need to tip staff. Well this time around there was really no one apart from our cabin steward that would deserve anything. Service was pretty poor all around and very basic. You had to ask for everything whether it be ketchup and mint sauce or trying to catch someones eye because they had forgotten an order - everything seemed too much trouble. I just wonder if they have dropped the tips and not increased their pay? The ship was fine despite its age and some bad design decisions around the cabins. I liked the smaller bars but it was simply too crammed in the Lords Tavener. I am sorry to say I pity those passengers on the remaining cruises if they have to put up with the engine noise and vibration in the Oriental Restaurant. As we had experienced before there were many on board who cruise only with P&O and there were also lots of ex staff who were saying farewell to the ship. They will just not hear anything mildly critical or constructive said about the ship. Which is sad really because every company should be aiming to improve. There many things on this ship and cruise that were great but others not so. If all you surround yourself with is yes men then you will fail. Read Less
Sail Date: April 2013
I had been looking forward to this cruise for months, Having been on other PO Cruises the Aurora, Adonia, Ventura, Oceana, The only was I can describe the ship is well past its sell by date,My cabin was tired and grubby, the carpet very ... Read More
I had been looking forward to this cruise for months, Having been on other PO Cruises the Aurora, Adonia, Ventura, Oceana, The only was I can describe the ship is well past its sell by date,My cabin was tired and grubby, the carpet very worn and filthy, The shower was old and very mouldy around the shower unit the shower head caked in old scale, The wardrobe smelt damp and the doors rattled, I asked for a different cabin but told they had none available,The whole corridor stank of sewage, the smell was over powering and I am sorry a steward with a can of air freshener does not really cure the problem.I was not told on embarkation that there had been Norvo Virus on the previous cruise and was quite shocked when I ventured into the Conservatory to find waiters serving all the food and the sachets of salt and pepperThe Conservatory restaurant the only way I can describe is a bad Motorway cafe, Bunfight at the ok corral, The tables were not cleaned,The area at the far end on the deck had a smoking area and all you could smell at the end of the Conservatory was smoke not nice while trying to eat a meal and each time the door opened the smoke invaded,The Peninsular Restaurant, where did you find the staff. were they trained by Basil Faulty, they were rude and very unhelpful, during breakfast I had the experience of a waiter pushing my chair in while I was eating if he had asked I would have moved but no he preferred to just push so I ended up wearing my breakfast no apology, If you asked for further coffee or tea they refused the main aim was to sit you down and get you out as soon as possible. They were very abrupt I guess that was the training from the school of Faulty Towers,Afternoon tea Peninsular after the free for all in the Conservatory thought I would do things the good old PO way and have a proper afternoon tea, well Basil Faultys training was shown to its best, Offered Scones and little fancy cakes, then came the tea, something missing oh yes the sandwiches, they arrived after the cakes, teacakes and scones, Woe betide anyone that asked for more cream of more tea, the looks from the waiters would have turned Sybil Faulty to stone,All that was missing was Manuel but I am sure he was in hiding as the place was chaos.Evening meal..I was in the Oriental , that was a great improvement on the other restaurant, the staff were slightly better, But what have you done to the fantastic food, did you leave it behind in Southampton, everything was over cooked and stuck in fat to the plate, and the choices were nothing like my previous cruises.Standards have dropped,I had cheese and biscuits one evening one tiny piece of cheese and 2 small crackers and he had gone, If you want to see the photo ask, Your food used to be the highlight of my cruises,Entertainment the Headliners were very good as were the other acts and the male tenor from New Zealand was fabulous, However I don't go on a cruise just for entertainment,The swimming pool was warm and very inviting but not very clean , The hot tub was also not clean, not sure why standards have dropped.The service in the bars was brilliant but the quizzes and day time activity's left a lot to be desired,The port stops were good and I enjoyed myself , In Lisbon I did try and find out the cost of flights back but none available as I would have left then,You have major problems with toilets, blocked dirty, no wonder there is Norvo Virus its down to cleanliness and PO seem to have missed that,Within a day of leaving the cruise I was very ill, with a non specific infection which nearly killed me , and required me to have triple antibiotics, and home nursing from the district nurse, and daily visits from the Doctor, as I refused to go into hospital (personal reasons) What ever I picked up on the cruise has left me sick for the last 5 weeks, Yes I was tested for many things, but nothing specific, All I do know when I boarded Oriana I was well, I would love to know if others had been ill,Would I travel with PO again that would be No the standards have dropped. I also would never have boarded had I known the problem on the previous cruise with Norvo Virus, and I do think all passengers should had been made aware on Embarkation. Read Less
Oriana Ratings
Category Editor Member
Cabins N/A 3.8
Dining 4.0 3.7
Entertainment 4.0 3.7
Public Rooms N/A 4.1
Fitness Recreation N/A 3.6
Family 2.0 3.6
Rates 4.0 3.9

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