1. Home
  2. Cruise Lines
  3. Oceania Cruises
  4. Oceania Cruises Cruise Reviews
Sail Date: August 2019
We chose this cruise because of an itinerary that included southern Italy, Greek Islands (including Santorini and Mykonos) and Venice. After we booked, the Santorini port was changed to Gythion. This was very disappointing since we ... Read More
We chose this cruise because of an itinerary that included southern Italy, Greek Islands (including Santorini and Mykonos) and Venice. After we booked, the Santorini port was changed to Gythion. This was very disappointing since we considered Santorini an iconic Greek island that we did not want to miss. As it turned out, weather prohibited us from tendering into Mykonos, so we missed both of the islands we had been excited to see. The embarkation for the Sirena was very smooth and quick, with our luggage being delivered to the room very promptly. All of the crew and port staff were friendly and made us feel quite welcome. Our stateroom was an inside stateroom. The room was about the size you would expect, and had lots of storage. One drawback is that my husband's suitcase did not fit under the bed so he eventually shoved it under the desk area to get it out of the way. Although the room size was not bad, the bathroom size was very bad. My husband and I are both on the normal to slim side, and we could barely move around in the bathroom and the shower. We had to shut off the water in the shower in order to soap up and then turn it back on to rinse off. I hit my head on the cabinet above the sink when trying to brush my teeth. While it was less than comfortable for us, I cannot imagine how it would feel for those who are not normal to slim body types. The cabin steward did an okay job, although one evening he forgot to service our room at all. That meant we did not get an itinerary for the next day. It just so happens that there was a time change that evening. Even though he put the itinerary on the door the next morning along with a reminder for a spa appointment, we did not get them until later in the morning after we returned to our room. I ended up being an hour late for the spa because we had forgotten the time change. Room service was prompt and the food was good. We ate at the Terrace Café almost every morning and most days for lunch if we were onboard. The food was good and had good variety. We ate in the Main Dining room at night or at Red Ginger or Tuscan Steak. The recommendations of the staff turned out to be very good in most cases. All of the food was delicious. The entertainment...ugh! And the reason for the title of this review. The entertainment aboard the ship is very much geared to an older clientele. My husband and I are in our mid-fifties but found the entertainment to be way beyond our years. I am not talking about current pop or rock hits necessarily, but at least something that appeals to people below the age of 70! While we appreciate a string quartet every now and then, it would also be nice to have an area that offers more contemporary music in a more robust environment. Maybe a piano player that plays some more current music, please???There was a night of rock music, so we got our hopes up a bit, but the rock was played by the string quartet. Really?!?!? We had an unscheduled day at sea (when we missed Mykonos) and the first thing that the cruise director scheduled was a meeting of the needlepoint club. The cruise director was not the high-energy type of person you normally see on other cruise ships but the older clientele seemed to appreciate that and love it. We did enjoy a nice wine tasting, although the price was a bit steep ($75pp). We booked with the OLife Choice, and chose the free shore excursions. All of the ship excursions were run well and the guides were very knowledgeable. The excursions did seem to be priced quite high, and other than the free excursions, we only booked one other ship excursion and did the rest with outside companies. Overall, the experience was quite nice, with a high level of service and good food. Oceania's clientele seems to be an older (70+), affluent crowd and they do a good job catering to that crowd. So while we ate well and were treated very well, we found the boat to be a bit staid and too geriatric for us at this point in our lives. Read Less
2 Helpful Votes
Sail Date: August 2019
We choose this as our first experience with Oceania, as it offered an itinerary to match an anniversary celebration. Travelling on a newly refurbished ship, and the marketing around service and food were deciding factors also. Up to now, ... Read More
We choose this as our first experience with Oceania, as it offered an itinerary to match an anniversary celebration. Travelling on a newly refurbished ship, and the marketing around service and food were deciding factors also. Up to now, we had only cruised Seabourn (4), Silversea (3), Crystal (1), Sea Dream (1). We enjoyed the cruise very much, but unfortunately some areas did disappoint. The marketing of this brand is excellent, but in my opinion, over promises in some areas, and under delivers in reality. THE SHIP The ship refurbishment in most areas was beautiful, but it was just a pity that they seemed to miss some areas. Specifically the Terrace restaurant which we found cramped in the buffet area, and the furniture and lighting is dated. The ambience was dreary. The serving areas very dated too. We would not sit inside, and were lucky to always find a space outside, albeit often sharing a table. All other dining venues were very pleasant on the whole, although personally we felt that the main dining room would have benefited from lighter window treatments, to make it a little more contemporary. Our penthouse suite was beautiful and I much preferred it to similar size accommodation on Seabourn/Silversea. You may have a smaller bathroom and no walk in closet, but storage was ample, and never using the bath, I appreciated the larger shower. We really enjoyed the width of the cabin and the light. All appointments were excellent. We visited a verandah concierge suite which was extremely cramped in my opinion. You have to remember that these ships are 20 years old, and even after refurbishment, they still don't come close to the modern style and layout of say the modern Seabourn and Silversea ones, with their wider spaces, light and modern stylish spaces. THE SERVICE We found the vast majority of staff to be cheerful and helpful The predominant asian waiting staff were efficient and cheerful, but sometimes things got lost in transition, and culturally it was not possible to build rapport over the week as we were able to do with the higher ratio of European staff on Seabourn/Silversea. Our butler was excellent and efficient. The cruise director - well.... he just made announcements and opened/closed the entertainment, and to be honest little else. A waste of a salary in my mind. I think that we must have been on auto pilot for much of the time also, because I have never been on a cruise with such invisible officers, if they actually existed. In fairness we did not go to the introduction evening, but usually officers interact, or are at least visible, throughout the cruise. This certainly did not happen. THE FOOD Ranged from average to excellent, but I'm sorry, Oceania most certainly does not offer the finest cuisine at sea. The Terrace restaurant was the biggest disappointment. Breakfast felt chaotic, and variety was lacking. We gave up on fresh egg orders, and those from the griddle. As with breakfast, the lunch variety was lacking. It looked good, until you realised that the buffet was a mirror image in parts with items repeated each side. I commend any attempt to reduce waste in buffet restaurants, but I also don't expect to be served basically everything and to be asked how many prunes I want, how many pieces of melon etc, not at the price we paid. This was annoying, and slowed everything down, adding to the chaos at times. Dining at the speciality restaurants was very enjoyable and we managed to change and secure extra reservations. Main dining room, was good - service extremely efficient. Waves grill was good, but again, lacked variety with the same menu board on the wall each day. Afternoon tea was excellent. In our opinion, the Terrace Restaurant should stay open 30 minutes longer for lunch and dinner. It would make a big difference to the feeling of being rushed, and having to rush in to get dishes before they closed. On the food side, I expected a lot more I'm afraid. PORTS All good and arrival/departure was handed well. EMBARKATION/DISEMBARKATION All efficient and quick. On reflection, we would possibly choose Oceania again, but only in a penthouse suite, and with more realistic expectations around service and food. Read Less
Sail Date: August 2019
We booked this trip because each day we were visiting a different port which we had not been to before. Embarkation was relaxed and very straight forward in Monaco. Our penthouse suite was beautiful. We normally book larger suites on ... Read More
We booked this trip because each day we were visiting a different port which we had not been to before. Embarkation was relaxed and very straight forward in Monaco. Our penthouse suite was beautiful. We normally book larger suites on similar ships but found the size, bathroom with large shower and wardrobe space more than adequate. I believe the ship had been recently refurbished and looked lovely throughout. We ate in Red Ginger and Tuscan both of which were really good. We took afternoon tea on a few afternoons where we enjoyed trolley service for sandwiches, cake and tea along with the string quartet. We found dining in the main dining room a little disappointing. The menu choice was not as good as other cruise lines we have used. Quite often the service was slow for food and drinks. We felt that the waiting staff seemed to have little direction, and we were normally not aware of any management involvement. We enjoyed lunch and breakfast buffet dishes. Once again the service was not consistent. We also noticed that the better wines/champagne appeared to start running out on day 2 which was disappointing. Perhaps we could understand this towards the end of a cruise but not at the beginning. Our room stewards and butler did a great job of looking after us and kept the suite immaculate. We enjoyed the entertainment and felt they did a good job and there was a fair amount of variety for a small ship. We did not do any port excursions as it was so easy to wonder around seeing the sights on our own. Disembarkation was the quickest and easiest we have ever experienced. Read Less
2 Helpful Votes
Sail Date: July 2019
Have travelled on Sirena once before and also on Oceania's Riviera. Service on board apart from the drinks service was excellent. Food sadly was a let down. We sent back a total of five main courses. The menu at the Grand Dining Room ... Read More
Have travelled on Sirena once before and also on Oceania's Riviera. Service on board apart from the drinks service was excellent. Food sadly was a let down. We sent back a total of five main courses. The menu at the Grand Dining Room had shrunk considerably from our last cruises. Red Ginger and Tuscan Steak House menu's haven't changed in the past four years. Ports of call were handled well as was embarking and disembarking. We had the beverage package which is clumsily handled. Firstly you cannot buy prior to cruising, you have to buy on board which means queuing to request then the re issue of your cabin key card. Stupid. The staff have to retrieve your card and swipe it after you order your drink. It is hard enough finding a wine waiter in the first place and even harder to get one to swipe your card. Viking do it so much better were each staff member carries a hand held device that has your picture, room no, any packages etc. Once they confirm your room number that's it. Far, far better. Please look at my cabin review. Read Less
1 Helpful Vote
Sail Date: July 2019
We enjoyed Oceania on past cruises, especially the specialty restaurants, the smaller ship sizes and the service. Other cruise lines are cheaper, but the crowds are larger and the food is not as good as Oceania. Our cruise was 19 days ... Read More
We enjoyed Oceania on past cruises, especially the specialty restaurants, the smaller ship sizes and the service. Other cruise lines are cheaper, but the crowds are larger and the food is not as good as Oceania. Our cruise was 19 days and covered a number of ports we had previously been to, but we wished to visit Turkey, Israel and Cyprus. Embarkation at Port Piraeus, Athens ran smoothly. It took less than 30 minutes and we were on the ship. We find the ship is always clean in the public areas, the staff are extremely helpful and pleasant and enjoy a bit of banter. We found this time there were a number of passengers travelling with children. Sadly they are unsupervised around the dining areas and like to run up and down the halls during the day. I realise it is not the staffs responsibility to control them, but this can ruin it for others. We used the ship's excursions a couple of times which were quite good. I think next time we will organise our own excursions. It is most frustrating when people wonder off and forget the time, whilst everyone else is waiting at the bus. The onboard entertainment is not something we go to see. The band at the pool were playing a couple of times, and I thought they were pretty useless. Would have been better with just come music playing rather than a band. Disembarkation at Barcelona, Spain was super easy. We walked off the ship and all the bag were waiting downstairs. Plenty of taxis waiting to take departing passengers to hotels, airports etc. Read Less
11 Helpful Votes
Sail Date: July 2019
We've cruised extensively with Oceania starting with the Riviera maiden season in 2012. We were thrilled to have found Oceania as it met a niche for us that other cruise lines we had tried did not. Unfortunately, the product has ... Read More
We've cruised extensively with Oceania starting with the Riviera maiden season in 2012. We were thrilled to have found Oceania as it met a niche for us that other cruise lines we had tried did not. Unfortunately, the product has declined dramatically over the last few years in so many areas. I won't be commenting on the itinerary in detail other to say it was fabulous! Sirena was aquired by Oceania in 2016 and underwent a fairly extensive drydock at that time to bring her up to Oceania standards. Two months ago in May, 2019 Sirena undewent her biggest renovation ever as part of the much advertised Oceania NEXT program. The ship is gorgeous and absolulely looks better than new. Very impressive appearance. The cabins and bathrooms were gutted down to the steel and rebuilt using the same footprint. Unfortunately, that means standard cabins remain extremeley small and below industry averages for the premium cruise market. Even in the Penhouses bathrooms are VERY small and have poor ventilation. Air conditioning on the ship was consistently a problem - especially in the cabins. The new Oceania beds and bedding are heavenly as are the cushioned lounges with logo clad terry cloth covers. So given the recent refurbishment you would think the Oceania Sirena has all necessary ingredients for a huge recipe for success. Despite all the expensive artwork, gorgeous decor and aesthetically pleasing touches Sirena suffers from a miserable crew which makes her very ugly. That being said, we certainly encounted a number of people on board who were exceptional (cabin stewardess Daniella) and interestingly a few confided in us that they are leaving for Seabourn, Viking and Crystal because "things have gone downhill since NCL purchased us". Many of the crew members remind us of the walking dead. Just zombies doing their jobs - at time begrudgingly. A smile or hello was tough to extract and never seemed sincere. The shore excursions staff and reception staff are indifferent, rude and nasty. Quite condecending actually. Getting a reception staff member to look up and acknowledge you is like pulling teeth and they are clearly annoyed to have to interact with passengers. Preoccupied with other things. Certainly, working on a cruise ship away from family and friends can be difficult for many as it is not a normal life. However, this is the hospitality business. I never encountered passengers being rude or demanding to the staff. Just the opposite. A really nice crowd on this cruise with a lot of kids - mostly very well behaved. Average age probably young 50's. We met many calm, even keeled passengers who lost their nerve over rude treatment on a vacation. A few people I never would have suspected really snapped (not at the crew), by venting to other passengers about their negative experiences and were clearly bothered. Cut backs since NCL aquisition are evident everywhere. Bar service by the pool is quite limited as is the liquor selection (all over the ship). Food quality and offerings have dropped off significantly. On a bright note, Oceania still does one of the best jobs with room service. Bar drinks are expensive if you don't have a drink package and an "honest" drink (think Ruths Chris Vodka Martini) requires a double bringing the price of an "honest" martini that fills an appropriate martini glass to around $27. A few bartenders (Allen and Baptiste) were exceptional, but most were non-communicative, miserable, rude and don't listen. We were the only ones by the pool one morning starting at 11 and no other passengers showed up until noon. I had to go to the bar to ask for an iced tea (I know first world problem) and was treated as if I was inconveniencing the bartender who was doing some cleaning behind the bar. Not a good feeling. Simply put, we didn't feel like welcome guests on Sirena which is unacceptable for any cruise line, but especially for one who markets themselves as better than the rest and premium. We have sailed with this cruise director before. In my opinion he is a lackluster cruise director who fails to set a vibe or personality for the ship. He vanished quickly from his mandatory appearances and it seemed he did not want to be seen by the passengers or mix and mingle. Same can be said of the rest of the social staff on board - I guess the fish stinks from the head and leads by examples (sometimes bad ones). Absent. The ship has no essence or personality which can only come alive with a happy and engaging crew - particularly a social staff that has the ability to take the lead. Over the years Oceania has hired many more Filipinos and Indonesians for what I'm told is 1/3 the cost of hiring a European or South African. I believe these hard working employees are exploited victims of an underground that is not so underground, but right in front of our face and just as unconscionable as sweat shop labor. I had exensive conversations with a fwe crew members who were very open and honest about this issue. Compared to lines like Seabourn where it is not uncommon to have a cabin stewardess who has gone to college to train in hospitality and is fairly paid the Filipino and Indonesian crew are hired without experience, limited English and purely for financial reasons - certainly no fault to these human beings who deserve better, but take the jobs out of desperation. It's not fair to these crew members or the passengers as they are programmed to fail. I can perhaps understand the cheaper labor for mass maket lines, but it is not compatible for a cruise line that markets an ultra premium or perhaps even a luxurious experience to have such a service disconnect. To me Oceania is no different than my cell phone carrier that outsources its calls to the Phillipines because it is cheaper labor. Don't get me wrong - I love the Phillipines and all people. Essentially, my cell phone carrier is telling me I'm not worth talking to a more well compensated and well trained employee in the United States (or elsewhere). Anyone who has experienced these call centers knows it is not a satisfying experience and quite the insult. Likewise Oceania! In summary, if you are looking for a pretty hotel with above average food to transport you from port to port and have no expectations of a "cruise experience" and don't mind being treated as persona non grata Oceania beats the mass market competition - especially when you consider their ships hold 600-1200 passengers compared to 6,000 passengers. There is a benefit to fewer passengers, but keep in mind Sirena has more than 600 passengers at 30,000 tons while Seabourn's Odyssey Class vessels only accomodate 450 passengers at 30,000 tons. So despite the fewer number of passengers one must consider passengers per ton and passenger space ratios. My wife and I just can't get past the rude, zombie, indifferent factor as we enjoy more personalized, interactive and sincere service that should be inherent to near luxury and luxury cruises. It's no fun to be treated rudly and is really irritating and unncessary. Fortunately, we all have choices and for us cruise fanatics there are lines like Seabourn and Crystal that offer this level of service. The beauty of cruising - there is something for everyone and this review is just my two cents. Read Less
3 Helpful Votes
Sail Date: July 2019
Our first Oceania Cruise was on the Marina and we were so “wowed” we booked the Sirena to sail 5 months later. We did not come back from this one overwhelmed with a sense to book the next one ASAP. First, the things that were a ... Read More
Our first Oceania Cruise was on the Marina and we were so “wowed” we booked the Sirena to sail 5 months later. We did not come back from this one overwhelmed with a sense to book the next one ASAP. First, the things that were a little less than fantastic The spa deck was very small and hard to find a seat on some days. So, the concierge upgrade was not really worth the money. The bathrooms were very tiny and, we knew going in it was a smaller ship but, if you are on the toilet with the door closed it was sideways sitting. The room stewards were not as intuitive as to what we needed. For example- on day one we had champagne in a bucket that we didn’t drink on boarding as in it was more fun after sail away. When we came back to the room to drink- the bucket was gone and the champagne on the counter. We had to call to get the bucket back. The buffet restaurant was not quick with water, tea or coffee. Most breakfasts we had to flag someone down to get us more. There was link flexibility in changing restaurant dinner times even with empty tables. The good- heck it is still a fantastic line! The food is fantastic and who doesn’t like grilled lobsters. Honestly, the best food you can have at sea. The main dining room and speciality restaurants had great service. The ship is very clean. Read Less
15 Helpful Votes
Sail Date: July 2019
Easily the worst cruise company there is on a dated ship with untrained staff who don’t actually understand English but do “speak it.” Spent over $70k and food was meh, service was bad and no one seemed to care. Try Seaborne if ... Read More
Easily the worst cruise company there is on a dated ship with untrained staff who don’t actually understand English but do “speak it.” Spent over $70k and food was meh, service was bad and no one seemed to care. Try Seaborne if you can afford or Windstar before ever considering this line or this ship. We have cruised for years and this was the largest and most messed up ship ever and it is relatively small at 1200 passengers. Sad. Utter disappointment. Canyon Ranch Spa is NOT. Just branding. 5 restaurants. Not really. Just a mix of the same poor ingredients prepared differently. Staff dedicated — yes but constant language barrier makes any requests impossible. I don’t need to work to help paid staff on a cruise I am paying to enjoy. I was speechless to recognize that senior staff and management honestly don’t care. In fact one manager said they could not address the problem because they were in the middle of their own personal spa appointment in the middle of the work day. That’s choice! Read Less
6 Helpful Votes
Sail Date: July 2019
Chose this cruise because of the itinerary (Grecian Glory--Greece, Turkey, Italy) and also because we were traveling with a single adult daughter and wanted something fun for her--hopefully some young people on board. Pros: Clean, nice ... Read More
Chose this cruise because of the itinerary (Grecian Glory--Greece, Turkey, Italy) and also because we were traveling with a single adult daughter and wanted something fun for her--hopefully some young people on board. Pros: Clean, nice ship. Food in specialty restaurants good, but main dining areas the food was just average. Staterooms are a good size, with plenty of storage, walk in closets, and great bathroom for a ship. We booked too late to get two rooms so we shared a penthouse with our daughter. I was concerned it would be too small but with all the storage we had plenty of room. I was really impressed with the bathroom which had a full size tub and a separate stand up shower. The main pool seemed to be deck chairs available, but we had our own private sun deck so that was never a concern. Embarkation was a breeze. We had our own time schedule since we had a penthouse. The check in was literally empty and we walked right onto the ship. Our luggage arrived in an hour. Cons: The entertainment is terrible on this ship. The Riviera lounge acts are geared to the 70+ crowd. Martini's piano lounge had a quiet, low-key atmosphere and was very boring. The Horizons bar had a band that I wouldn't have hired myself. Very cheezy. Other than entertainment, this cruise line really fell short on helping with information on destinations. We wanted to go to a beach on the far side of Mykonos and our concierge didn't even know that there are only 25 taxis on the whole island. She had NO information on how to get where and admitted she had never been on the island. We asked her to get us a private driver and she isn't allowed to do that. On another island we asked if she could book us a private charter boat--can't do that either. Hmmm. Not sure what the point of the concierge is. Many of the passengers got off at Mykonos not knowing that we had to take two shuttles to get to the town because there was poor communication from the ship. There were numerous other examples but you get the idea. We only did a few of the excursions and I have to say I was pleasantly surprised at how much we liked them. We ended on a bad note in Turkey, however, when our tour guide tried to "force" us to sit through a 30 minute Turkish rug demonstration. We walked out because we've done it before and it's all a scam. I was disappointed that Oceania approved something like that. We took full advantage of the spa and I was shocked to see such an antiquated booking system. It's all done on paper (welcome to the 1990's) and takes forever to get appointments and to confirm them. They also had few fitness classes even though they advertise that they have several daily. The stationary machines looked fine, but that's not my preferred workout so I didn't use them. Not sure i would sail with them again. Maybe in 10 years. Read Less
3 Helpful Votes
Sail Date: July 2019
This is my fourth cruise with Oceania. I have been on both the Riviera and the marina. Well both ships are lovely, I have to say that I enjoyed the Riviera the most. I find the ship to be simply beautiful. This service is always so helpful ... Read More
This is my fourth cruise with Oceania. I have been on both the Riviera and the marina. Well both ships are lovely, I have to say that I enjoyed the Riviera the most. I find the ship to be simply beautiful. This service is always so helpful and cheerful. We had a penthouse suite as I was traveling with my father and aunt. The room was clean, well appointed, and had plenty of room. We all had enough space to put away all her clothes. The suitcases fit comfortably under the bed. They would unfold a sofa bed every evening that my dad slept in. I wanted to sleep in it but he insisted that it was more comfortable. The walking closet was large enough to act as a changing room. I am usually out all day on a tour or exploring on my own. I have no real interest in on board activities or entertainment. I found the chamber music group that played in front of the grand dining room and martinis bar to be absolutely delightful. I enjoyed the afternoon tea. However, I notice that they no longer have the pastries and sandwiches set up as self serve. You had to wait to be served with the little cart that goes around. There are some ways I see that the line is cutting back since they have been acquired by Norwegian line. I hope this doesn’t continue. The tea was still delightful. We had our transfers from the airport to our ship and from the ship to our hotel handled through Oceania. This was very efficient and made embarkation and Disembarkation pretty easy. The only trouble was is that there were so many people who had booked the room at the grand Brittania hotel in Athens that they were somewhat overwhelme. Oceania did their best to accommodate us while we waited to be checked in. The only problem I encountered during the cruise was with regard to their policy on booking on board. They provided numerous handouts stating that you could save $600-$1200 if you booked on board depending on the length of the cruise you chose. However that so-called discount only brought the cost down to what was their published prices less $100, you also got 100 on board credit. This is not the $600 to $1200 that The handouts indicated. Also the onboard Oceania ambassador I found to be Unhelpful and disingenuous. It seem that she was more concerned on her commission then in booking us in an appropriate room. Oceania is a great product they do not have to rely on this shady kind of marketing. I find the food to be generally of high-quality on the ship. I do agree that the offerings in the grand dining room tend to be very boring. Also if you expect your steak in the polar grill to be very rare, you have to order it “blue“. If you say rare you will get something like medium rare. I have already booked a Caribbean cruise and a cruise that goes to southeast Asia next year. I feel Oceania is kind of on the cusp here, it is still a very high-quality product, I just hope corporate doesn’t ruin a good thing. Read Less
1 Helpful Vote
Sail Date: June 2019
I had chosen Oceania because of their highly rated cuisine. This cruise did not disappoint. We are first time cruisers with this line and this itinerary. From start to finish...the room, the wait staff, the cuisine, the excursions, the ... Read More
I had chosen Oceania because of their highly rated cuisine. This cruise did not disappoint. We are first time cruisers with this line and this itinerary. From start to finish...the room, the wait staff, the cuisine, the excursions, the overall atmosphere of understated elegance. So many places to sit and enjoy the cruise life and even dealing with the nitty gritty (laundrettes on each floor were very popular). We dined in each specialty restaurant...Red Ginger, Polo Grill, Toscana and Jacques. Each offered interesting choices and were true to the cuisine of the culture. And as always, you felt like royalty. A sweet bonus (and veddy proper) was tea at 4pm. Choices of teas, sandwiches and scrumptious desserts kept you sated until dinner. The show was very entertaining combining actual entertainers and on screen clips of Broadway shows and stars. I even noticed the artwork on each floor was beautifully done. Excursions were just the right length of time, with great tour guides. The longest day was Florence and Pisa and you do need more time to cover those areas. Embarkation and Disembarking was efficient and quick.It was wonderful and I am looking forward to another Oceania cruise. Read Less
Sail Date: June 2019
We selected this cruise, because other friends were going. There were very few children in this cruise. It is more for mature adults and senior citizens The Riviera is an excellent ship. Embarkation and disembarkation went ... Read More
We selected this cruise, because other friends were going. There were very few children in this cruise. It is more for mature adults and senior citizens The Riviera is an excellent ship. Embarkation and disembarkation went smoothly. The kitchen took a long time to serve at night and it was very difficult to be on time for entertainment and other activities. As a general rule, the experience was very good, but some of the tours offered by Oceania were below standards. Ex: we had selected SCENIC CADIZ AND FLAMENCO. The brochure promised at the end of the tour (approximately 12 Noon) to take us to a "Tablao Flamenco La Cava", but the tour guide was instructed to take us at the beginning of the tour (9 AM). Obviously they had included ham, cheese, bread and sangria, but everyone had breakfast at 8 AM; therefore, we couldn't eat or drink anything. Read Less
5 Helpful Votes
Sail Date: June 2019
It covered 9 ports in Spain alone. And had a terrific small as well as larger ports. We did not use the cruise line’s tours but booked thru Spain Day Tours which were really terrific and we’re less costly than the ships’. The ... Read More
It covered 9 ports in Spain alone. And had a terrific small as well as larger ports. We did not use the cruise line’s tours but booked thru Spain Day Tours which were really terrific and we’re less costly than the ships’. The food was excellent and except for Red Ginger (where the service and food was not great) all the other venues were top notch. Embarkation and disembarkation were very smooth and fast. The shops cleanlines was exemplary. The crew always had a smile and always greeted you. They were all wonderful. We visited Barcelona, Valencia, Alicante, Cadiz (Seville), Almeria, Cartagena, Ibiza, Palma de Mallorca and Palamós. The specialty restaurants: Polo grill was very good, Jacques was also very good, Toscana was also excellent. The buffet grill was out of this world with its tremendous variety of selections. Room service was very quick and superb. The concierge lounge on the 9th floor was a disappointment as the snack selection was pitiful. Overall the cruise was excellent and good value for its cost. Read Less
5 Helpful Votes
Sail Date: May 2019
My room was in bad need of repairs, which should have been done, before I stepped aboard. I had to spend the first 3 days, asking for repairs. This was a concierge room. The lunch was only open until 2pm, and if you left to go ashore ... Read More
My room was in bad need of repairs, which should have been done, before I stepped aboard. I had to spend the first 3 days, asking for repairs. This was a concierge room. The lunch was only open until 2pm, and if you left to go ashore , you returned to only a grill by the pool. Food should be supplied to everyone especially lunch on a fancy cruise. the ice cream closed at 4pm for the day. Who doesn't want ice cream at night. The shows were mediocre at best. Not professional , like on a big cruise. The food was just ok. the excursions were not planned well, and we barely got water upon returning from each excursion. The customer service desk, was not very helpful, and the excursion desk was always closed, so you couldn't ask questions. This was not worth the money, and I paid a fortune. I asked for a partial refund and was denied. I can go on and on with many other issues on this boat. It was not well prepared for guests, and not customer friendly. I did like the spa, although the changing room was not kept up , and was always flooded and dirty. Nothing to ever do at night. No disco, no nothing. Read Less
7 Helpful Votes
Sail Date: May 2019
Ports: We chose this cruise mainly for the ports... and they were beautiful. For Santorini, 5 ships were there, was really crowded, and long wait to come back down on the cable car. Otherwise, we had great weather and enjoyed the ... Read More
Ports: We chose this cruise mainly for the ports... and they were beautiful. For Santorini, 5 ships were there, was really crowded, and long wait to come back down on the cable car. Otherwise, we had great weather and enjoyed the cruise. Ship: Just remodeled in Marseilles France May 2019 so looked great. The decor has all been upgraded, all new cabins, and mostly new public spaces. The ship is small by today's norms but was a good size for getting around and also seeing folks you met along the way again. Cuisine: Although the lead tag is "Finest Cuisine at Sea," for this cruise, it fell short... at least compared to cruise we took on their Marina December 2017. There is much to pick from as far as selection... maybe too much ? I had cold eggs in the Terrace Cafe, lukewarm coffee at high tea one afternoon, tough lobster in Tuscan steak, dry and tasteless salmon in the main dining room, etc. I realize perfection is not possible over 10 days and so many passengers, but it was overall much better on our Marina cruise. We indeed had some decent dishes over the 10 days, but not great. `1 Specialty Restaurants: Waves Grill must be noted as doing the best job on consistently good food (burgers, grilled salmon, smoothies, shakes) but the other spots need to get to that level. Red Ginger was better on this cruise than Marina; not great but better. Tuscan Steak was o.k. Service: seems to always be a bit unpredictable but the best was from seasoned employees who have been with the company for many years. Ship was full... totally booked... so that maybe affected overall food and service ? Entertainment: Cruise Director Julie James is a bundle of energy and did a great job. Six singer/dancers, five piece band, and four strings, and a few guest appearances managed to hold down the fort and keep us entertained. This is a small ship, so if your big thing is activities and entertainment, go on a big boat ! Cultural/corporate: The company is (understandably) extremely marketing focused. We constantly receive very slick brochures, promotional e-mails, etc. Maybe some of this effort needs to be shifted towards details of the passenger experience, however. I think one way to improve here is to have more women in higher ranks on the ships as ours had maybe two in their very large group of ship leadership when they were introduced. There seems to be some progress being made on this in the industry, but that that was not the case here. As younger folks eventually start taking cruises, they will notice this, it will matter, so I think it would behoove Oceania to improve on this, which would likely also improve the quality of the passenger experience. Overall: Very good company, would cruise again in the future, but maybe temper my expectations a bit. Read Less
8 Helpful Votes
Sail Date: May 2019
I thought the itinerary was varied and interesting with a few places we had previously visited and a few we had not. Noticed a decline in service especially in Terrace Cafe plus only one fresh vegetable served almost everyday, broccoli, ... Read More
I thought the itinerary was varied and interesting with a few places we had previously visited and a few we had not. Noticed a decline in service especially in Terrace Cafe plus only one fresh vegetable served almost everyday, broccoli, cauliflower, zuchinni mixed vegetables! Almost as many supervisors in shirt and tie as server/helpers but doing very little to help! The dinner selections in the Grand Dining Room seemed of lesser quality than on prior cruises on the same ship or the Regatta. The entertainment overall seemed improved, but predominantly from the UK whereas the majority of passengers are still from the USA. Also, the afternoon Tea seemed to have fewer food choices. Both the Cruise Director and his partner and Assistant Cruise Director were both from the UK and little too flamboyant for our tastes. There were several tender ports. It seemed little attention was given to those who might not do well with stairs going down to the tender deck. Some tender operations seemed in need of a little more training in tender operation. Finally, I must say this Captain may do a good job, but was not particularly cordial to customers even dining at an adjoining table! The ABSOLUTE worst part of this cruise was the disembarkation on the final day! It was totally disorganized, no calling by color and number to disembark. a total stampede with no sign of any ship officers to thank the passengers! It was a horrible mess at too small a terminal facility for this ship too! Read Less
7 Helpful Votes
Sail Date: May 2019
We are a “retired” couple in our late 60s (most passengers were in their 60s/70s) with more than 30 cruises with different lines (Windstar, Azamara, Celebrity, Princess, Star Clippers, Norwegian, and a couple more) ; however, this was ... Read More
We are a “retired” couple in our late 60s (most passengers were in their 60s/70s) with more than 30 cruises with different lines (Windstar, Azamara, Celebrity, Princess, Star Clippers, Norwegian, and a couple more) ; however, this was our first on Oceania. Of note, there were more than a handful of children but no children’s programs. We don’t imbibe much and don’t purchase drink packages, nor do we drink wine. These would be extra charges without the O’Life package which we did not choose (booked cruise only). We upgraded to a concierge level stateroom 10 days before sailing but failed to utilize the amenities included at that level much. The sailing’s 15-day itinerary was Barcelona (overnight), Valencia, Palma de Majorca, and Palamos (Spain), Toulon (France), Monaco (overnight); Antibes (France), La Spezia (for Cinque Terre Italy), Ajaccio (Corsica), Livorrno (for Florence/Tuscany), Sorrento/Capri, Amalfi/Positano, and disembarkation at Civitavecchia (for Rome), Italy. It did not have, any sea days We booked our own air and the cruise line’s transfer from the airport (would recommend finding other transfer or a taxi as it would have been about half-price). Booked a shared van transfer for disembarkation to the airport. We arrived before 9 am, but needed to wait for other flight arrivals before being transferred to the ship. Embarkation was not available until noon ; however, concierge level access to stateroom was at 1 pm. Embarkation was smooth except for the carryon items being scanned through security taking awhile due to the quantity of new passengers arriving about the same time. Buffet lunch was available immediately. Oceania’s policy in the Terrace Café (buffet) for breakfast and lunch is that all food is served by their staff. You cannot serve yourself even a roll. There is outdoor seating there. While dinner is also available there, we eat in the dining room or at a specialty restaurant for all dinners. Specialty restaurants are by reservation only and the main dining room is available 6:30-9:30 (anytime dining). There are four specialty restaurants where only one reservation per is available to book online prior to sailing. Additional dinners in these specialty dining rooms are available to book the day of your choice of additional dining there. Early times were hard to come by; the menu was always the same in each restaurant , but the menu options varied greatly in each. Jacques served French food, Red Ginger Asian, Tuscana Italian, and Polo Grill was a Steakhouse mainly. Food was good in all; however, we felt for a luxury line touted as a superb culinary experience, it wasn’t much above average to the lines we sailed, and not superb. The Grand Dining Room did offer more of a variety than most lines’ MDR. Stateroom – Concierge room was the same as a regular veranda with a king bed (282 sq. ft including balcony), loveseat and table, desk area, and plenty of closet space and drawers The marble bathroom with plenty of storage around the sink area (plus two shelves next to the toilet) was slightly larger than most premium/luxury lines as it had a separate tub with shower head and a regular shower with glass door (albeit small). The mini-bar with soda, bottled sparkling water, and other mixers is restocked daily if you ask the room steward to keep your favorites in there, You can remove those furnished that you don’t use. The line has converted to a glass container of water which is refilled as needed. When going ashore, bottled water in plastic containers is available when disembarking. Concierge class has a key-entry lounge available 24/7 with snacks, coffee and other beverages. We had room service for breakfast twice when we had early tours which came with a tablecloth en suite. Four suite categories are available with butlers. Public rooms – Public rooms were a generous size and furnished nicely as expected on a luxury line. The ship’s singers/dancers were excellent , the caliber of a Broadway show in NYC. Some of the other entertainment was not as good, especially the magicians. The pool deck was of sufficient size with padded lounge chairs and cotton coverings. Horizons Bar at the top of the ship had good entertainment by a trio who sang a variety of musical genre; and a string quartet who played nightly in another lounge area outside the Grand Dining Room. There was table-tennis and shuffleboard, as well as putt-putt golf. The spa and fitness center were large and my massage was very good. The Sanctuary area was available to Concierge level and above guests. Casino was small and on board shopping was as expected for a luxury line. Shore Excursions – Since my husband is lacking in physical mobility (not good on hills or uneven pavement and unable to stand or walk for extended time periods), we elected to purchase 7 ship excursions in advance as there was a special 20% discount for that quantity. Overall we were disappointed in those; although they were rated correctly for difficulty, IMHO they lacked good content. This is a very subjective topic, so maybe others enjoyed them We also took a few independent excursions arranged by cruise critic roll call members and as one would expect, they were better. Service – We found the service to be good, but no staff went above and beyond IMO and the room steward was lacking a bit, in our opinion. Ports of call – We were disappointed with a few, but it may have been we were unhappy with the excursion which tainted our opinion. Much of Italy we had previously visited and were excited to return to, as well as Monaco which we felt didn’t need the overnight, although one could take an excursion out of town to utilize the extra time there. Would we choose Oceania again? Probably not as we felt they didn’t meet our expectations which were high for the culinary and luxury aspects of the line. Read Less
5 Helpful Votes
Sail Date: May 2019
We are well traveled and go to Europe quite often and have traveled to Asia. We chose this trip because of the great itinerary. From Barcelona to Rome the only disappointing stop for us was Corsica. The basics: We were on the Marina ... Read More
We are well traveled and go to Europe quite often and have traveled to Asia. We chose this trip because of the great itinerary. From Barcelona to Rome the only disappointing stop for us was Corsica. The basics: We were on the Marina in Room 9103. We liked our room but felt that it wasn't worth the money to pay for "concierge" level. The included free laundry service was nice, though. Dining: We liked the specialty restaurants, both for the food and the service. We don't particularly like cafeterias and found the buffet service was really chaotic in the mornings.. As a result, we often had breakfast in the Grand Dining Room. It was more enjoyable but service was slow. We ate there for dinner as well. Meals ranged from mediocre to quite good. The quality of service varied quite a bit here. Wine: It was overpriced. We felt that Oceania was not happy when we would order just a glass of wine rather than a bottle. And, how could our $58 bottle of wine end up costing $74?? Between required tipping and added tax we felt ripped off. I've never seen Italy add tax on wine. Oceania had no problem in doing so. Shore Excursions: What a rip off. First, I don't understand why most of the excursions were half day tours. What with drive time there is little time to actually see a place. What is the point of having a 7pm sail away when the ship brings you back at 1pm? Please, do your homework - do not take the ship's offering and do your own excursions instead. The only intended excursion we signed up for was to Girona and Figueres. It was $225 each. Because of an injury the ship's doctor ordered me to stay back and have my foot elevated. The ship refused to credit me because I had only given two days notice when I needed to have given 4 days. I sent a letter to the president of Oceania about this. He hasn't given the courtesy of a reply. Because of my injury we decided not to go to Marseilles alone and instead took the ship's tour. I knew all of the places to see. While we did see the basilica the tour guide took us to a shopping mall so we could go to a chain department store. I do not travel 5000 miles to go to a shopping mall. This excursion was quite expensive as all of Oceania's appear to be. When complaining to the excursion desk I was told that the local guides get to do whatever they want. Apparently Oceania's role is to collect the money. Barcelona: Fabulous city. We keep returning to it - easy to do on your own. Valencia: This was new to us. We loved the city - did it on our own. Monte Carlo: St Paul de Vence was a combination of train and taxi and then going back a bus and train. Quite easy to do. The next day we also took the train. Antibes: We took a train and uber to Mougins. Fabulous artsy town; then we went to Biot before taking uber back to the ship. La Spezia: We have been to Cinque Terre several times so hired a driver to take us to Lucca. The ship's excursion there would have been mostly driving. Livorno: We took a private tour to Volterra and San Gimignano with other CC people. Would we go with Oceania again? No. When the head of the company can't be bothered to reply to my letter it's time to move on and go back to land touring. Read Less
6 Helpful Votes
Sail Date: May 2019
I chose this cruise on a combination of dining expectations,itinerary and luxury. Dining experiences were limited to your five special restaurants on a 14 day cruise. That meant main dining or buffet. The dining room was pretty but ... Read More
I chose this cruise on a combination of dining expectations,itinerary and luxury. Dining experiences were limited to your five special restaurants on a 14 day cruise. That meant main dining or buffet. The dining room was pretty but slow,the buffet was good but not what I paid all the $ for. Alcohol was exorbitant with mixed drink for $12 plus 28%gratuites and VAT. Decent bottles of wine in port went for $12 that the cruise charged 30 plus 28%. The service was just ok in restaurants. While leaving buffet I asked for a glass of juice and the maitre dee said I needed a table number. At a buffet! The WiFi is terrible. Do not expect to check on upcoming ports while at sea. The IT guy told me that too many people were on it and maybe if I left my room door open I could get a better signal. Luxury? Never called for disembarking either. Just sat there for two hours in public room and noticed every one was just leaving. I really wanted this cruise to be special and looked forward to celebrating my wife and my 60th on it. Disappointed with Oceania for calling this a luxury trip. Read Less
5 Helpful Votes
Sail Date: May 2019
We choose to sail with Oceania as we had done so twice before & found them to be excellent. Everything is very well organized no matter what the aspect of the ship is - shipboard muster, restaurants, cleaning, tours, barista, afternoon ... Read More
We choose to sail with Oceania as we had done so twice before & found them to be excellent. Everything is very well organized no matter what the aspect of the ship is - shipboard muster, restaurants, cleaning, tours, barista, afternoon tea, activities, disbursement of nightly & daily information on ports, activities, weather, etc. The food was very good whether it was the buffet, the 4 specialty restaurants, the dining room, etc. We thought there was plenty of storage space. One should not bring 3 or 4 large suitcases & expect to have storage for all those articles of clothing, although that may??? possible. The ship was always VERY clean whether it was our stateroom or the ship in general. Many times we would pass the staff cleaning the walls, "public" bathrooms, hallways, dining areas, etc. We did not go to any of the shows so I can't comment on them. There were very few children on board & the few that were, were very young. Most people I would say were 60 years and older. Although we only took one of the Mariner's tours, the guide was very good and very informative. My one negative comment (on all Oceania's cruises that we have been on) is that we do think that the ship's tours are very expensive. Lastly, unfortunately on our May 3, 2019 from Barcelona to Rome (Civitavecchia) disembarkation was a nightmare. From what we were told, the Italian security or customs (I'm not sure exactly who/whom) was late in doing their job once the Mariner pulled into port. Consequently their tardiness, inefficiency (whatever the "issue" with the Italian officials) caused a real problem with the disembarkation of passengers. Needless to say people were anxious about getting to the airport on time, trains, etc. The first couple of colors & numbers on the luggage tags were announced, but after that it was out of control & a free for all. The process snowballed out of control due to the inefficiency of the Italian officials and then the Mariner inefficiency of not continuing with their sequence of disembarking passengers. Once off the ship the amount of people in the disembarkation hall was not manageable. Read Less
3 Helpful Votes
Sail Date: May 2019
My husband decided that he wanted to go to Europe for our 20th Anniversary. Because he has mobility (balance) issues a walking tour would not work for us. After research we decided to do a Mediterranean Cruise. We chose Oceania because ... Read More
My husband decided that he wanted to go to Europe for our 20th Anniversary. Because he has mobility (balance) issues a walking tour would not work for us. After research we decided to do a Mediterranean Cruise. We chose Oceania because of the Itinerary and the size of the ship. Our only other cruise was 4 years ago on Princess to Alaska and both of us hated the size of the ship, 4,000 people was not fun for us. Ship and Cabin: As I said the size was great. Lots of seating in the common areas (although the Terrace Cafe got pretty crowded at dinner time). Our Concierge Suite was nice with lots of storage for our clothes and room under the bed for our suitcases. Saw lots of debate about Concierge cost vrs. perks but have to say that in this port intensive cruise we appreciated being able to have a hot breakfast delivered to us prior to our tours. Also we often did not get lunch ashore and missed lunch service so the little sandwiches in the Concierge Lounge were welcomed. I took advantage of the expresso machine in the lounge first thing every morning. We also took full advantage of the 3 free bags of laundry. So for us this choice worked well. Dining: We ate in all four specialty restaurants and our favorites were Red Ginger and Pollo. Red Ginger was delicious and everything was presented beautifully we were seated with another couple and had a good time. Our only cons would be the noise level in the restaurant was terrible and the seats had such a back slant that they were very uncomfortable - not surprisingly these comments repeated themselves when we talked with other passengers. Pollo was also delicious and we did not the same issue with noise and comfort. My husband liked Jacques but I was not such a fan. I would rate it okay. Really did not like Toscana - my veal scallopini marsala was a disaster, more like veal picatta that had been but in a different sauce. The Caesar Salad was tasteless. One thing that Oceania does with the specialty restaurants is you either have to chose dine with others or dine alone and that choice applies to all of the restaurants. At all the restaurants except Jacques we were seated with one other couple, at Jacques (which was on our Anniversary - something they knew in advance) we were seated with two couples one of which was a conversation dominator - it was the least enjoyable dinner of the cruise. Enjoyed the main dining room where we sometimes dined with others and sometimes dined alone. Terrace Cafe was my least favorite but I do not like buffets, my husband was fine with it. Had breakfast and lunch a couple of times at Waves and had the best rueben sandwich I have ever had. We also enjoyed the fresh juice bar in the morning and Baristas. Entertainment and Activities: After a full day we found we were too tired for the Evening Entertainment so we never made it to any of the shows. I did do one of the culinary kitchen classes and enjoyed it, I think if you like cooking you would enjoy these classes. Also went to a photography class that was supposed to be on using Photoshop - it was a complete waste of time. Stayed for the painting class which was fun, although I am definately no painter. Went to a "so called" scarf tying class, which taught me a few new ways but was more about selling scarves. Service: Great, we are pretty low maintenance but everyone was very helpful. My husband needed help at the Terrace Cafe and there was always someone to carry his plate for him from station to station. Ports and Shore excursions: We enjoyed all 12 different ports of call. Had nine excursions, 2 private and 7 ship tours. Of the ships tours only two were not great - Highlights of Barcelona and Montserrat was the worst - just a total bore (since it was the first tour of the trip we were very apprehensive about our next tours) and the one in Palma de Mallorca was much more intensive then stated (it was supposed to be appropriate for wheelchairs) and my husband was hard pressed to stay up with the guide. We really enjoyed our Valencia tour and the one to Herculaneum was a stand out alternative to Pompeii. We did one O select excursion to an Olive Orchard - when we arrived on ship we found out that the location had been changed but since we had booked a group of tours for the discount we we not allowed to make any changes. The new location did not have the same type of tour and while the host was great and the lunch delicious it was less than advertised and, in our opinion, way over priced. Our two private tours - one in Monaco to Eze, Nice (which was experiencing a government employee strike and had streets closed so we ended up not stopping) and St. Paul de Vence (my favorite stop for shopping) - we did this tour with a couple we met on Cruise Critic Roll Call and it worked out great; and a our second tour was in Liverno to Florence for the Ufizzi and L'Academia with a private guide. Both tours were through Papillon Services and we have nothing but high praise for them. We have nothing but high praise for Oceania's tender crews. We experienced some big swells and they managed to get us safely off and on the ship. Even my husband, with his balance issues, started to fall backwards once but the two tenders caught him as he was falling and helped him get is balance and get him seated. In Monaco it was so bad that they ended up cancelling the tenders around 6 PM, luckily the ship was already scheduled to dock later that evening and we were able to get on board once they docked. When the tenders were cancelled the officer told us "be glad we are shutting it down, it would have been the worse tender in your life" and the stories from the people on that last tender certainly backed his words up. Everyone was safely gotten on board but it was a very scary trip and only the tender workers skill kept everyone safe. Pre and Post Hotel Experience: This is were things kind of fell apart especially the Post Hotel. First of all Oceania really provides no information in advance. We were on our own in Barcelona our departure port. Luckily my husband requires wheelchair assistance and our wheel chair helper was familiar with where the Oceania Rep. would be waiting (although there were two locations and he was at the second one). We had our own limo and the Oceania Rep traveled with us to the hotel - it was a silent ride until I started asking questions and then the Rep started giving us an introduction to Barcelona, since the trip took an hour from the airport to the hotel his introduction was welcome. Our hotel was very nice (Ohala Eixample), Oceania had no pre stay events but we did learn that breakfast was included (and it was excellent). We were exhausted and in bed by 8. Rome Hotel was a mess. The ladies who greeted us were frazzeled. We were given one time for our departure (two days later) and then a different time was posted on the board and no one was there to ask (even though they said someone would be there). We ended up using the time on the board and it was an hour early - so there we are all checked out with no where to go. My husband and I were second in line to check in with them and they made us sit down and wait to be called. Then as more people lined up they started taking people in order - huh? Breakfast was just okay - a separate buffet from the hotel restaurant. Rome Airport was a whole other story. Our driver spoke no english, which he repeatedly told us, but we were greeted by an Oceania Rep who had a cart and walked us to our check-in. He dealt with the check-in, they noticed that no wheelchair had been ordered and they got one for us. I asked about security and shoes, electronics, toiletries ect. and he explained it all. Cudos to him and Oceania. If we go again I think we have learned that 12 ports is a couple of ports too many. I would not hesitate to use Oceania, all in all it was an unforgettable trip. Read Less
12 Helpful Votes
Sail Date: April 2019
In summary: - mainly cold og luke warm food in most restaurants - totally un-usable internet, and only one user at the time per stateroom - not acceptable in 2019 - Insulting missing invitation to captains coctail . although I ... Read More
In summary: - mainly cold og luke warm food in most restaurants - totally un-usable internet, and only one user at the time per stateroom - not acceptable in 2019 - Insulting missing invitation to captains coctail . although I have sailed with this ship twice before -they have no clue about former guests . a lot of errors in pour group booking, ended up in costing us over 600 USD extra - no will to sort this either from the ship og from the cruise line - arrogant reception crew - totally unsocial captain - Furniture too big for dining room - lest no room for walking in between Ship came from dock, and the cleanliness in the cabins was way below par - also a lot of noncense with the extra drink package that our group were promised - this cruise line are not keeping to their word. We were 44 people in our group - we will not travel with this cruise line again! Read Less
8 Helpful Votes
Sail Date: April 2019
As repeat Regent users we thought we’d give a try to its sister company, understanding that given the larger size of Oceania vessels we would have a somewhat different experience. We had heard that the food and beverage in particular was ... Read More
As repeat Regent users we thought we’d give a try to its sister company, understanding that given the larger size of Oceania vessels we would have a somewhat different experience. We had heard that the food and beverage in particular was considered superior to Regent’s. Most emphatically that is not the case. Oceania’s larger variety does not mean better quality offerings and definitely not better service. With the exception of Toscana and Jacques, meals throughout were average. With the exception of the Illy Baristas coffee bar, the quality of coffee elsewhere is remarkably uneven and poor. Overall, the sincere, uniform warmth and attentiveness ever present in Regent’s staff is glaringly absent here. And while this is not to say that Riviera’s service is poor, it can best be described as 4-star vs the Regent’s consistent 5 stars. The experience for independent cruisers is diminished by the proliferation of groups on board Riviera. Will stay with Regent or Crystal after this failed experiment with Oceania. Read Less
6 Helpful Votes
Sail Date: April 2019
We chose this cruise because of the luxurious rooms and service, and the smaller number of people on board. We were very pleased with the service and accommodations, the food was superb in every restaurant, and the amenities such as spa, ... Read More
We chose this cruise because of the luxurious rooms and service, and the smaller number of people on board. We were very pleased with the service and accommodations, the food was superb in every restaurant, and the amenities such as spa, exercise room, butler service, etc was exceptional. We couldn’t ask for a better ship and crew. Our butler was extremely knowledgeable and helpful to us. All of the staff on the ship were very accommodating and pleasant at all times. We really felt like they were genuine in their actions. We took a cooking class and had a lot of fun learning how to cook Mediterranean food. The restaurants were exceptional and all gave a top class experience from the wait staff, food, wine, etc. the travel overnight to the next port was a great way to move from port to port each day. The embarking to port was easy and usually close to town for walking or catching a taxi. The tours were well planned and easy to access. A few shorter tours at each port (2-3 hours) would have been helpful to add to the tour options. Overall the cruise was exceptional and I will consider other cruises on Oceania! Read Less
6 Helpful Votes
Sail Date: April 2019
We chose this cruise for a chance to try Oceania, who has a great reputation, especially for foodies. We had cruised on Celebrity several times, a mainstream line known for good dining, and Princess to Alaska. Oceania seems to really ... Read More
We chose this cruise for a chance to try Oceania, who has a great reputation, especially for foodies. We had cruised on Celebrity several times, a mainstream line known for good dining, and Princess to Alaska. Oceania seems to really have honed in on their target audience, with many travelers we met haven taken 10+ cruises with the line and some even 20+ (and many Oceania cruises are more than two weeks). My wife and I are in our early 70s and most of the passengers seemed a bit older than we were. Many were from England, Australia, etc and most were very well traveled. In general, they were a friendly bunch The ship is pretty in a subdued sort of way, mostly decorated in a traditional way. We preferred Celebrity’s more contemporary looks, but it certainly was nice and easy to navigate. The public rooms are showing a bit of wear and tear, however, although nothing dramatic. Embarkation and disembarkation were a breeze, possibly because of the relatively small number of passengers. Service was always cheerful, although not always as high a professional standard as you might expect. For example, waiters were great about greeting you and efficient about removing plates and silverware, etc., but often were unaware of how the food was prepared. To compound the problem, menu items were sometimes inadequately described or not what one would expect (deep fried veal picatta anyone?). The food in the main dining room was generally good to very good, although two nights we did not find any dishes to our liking. The specialty restaurants were better, with Jaques being our favorite. Be aware, however, that even initial reservations at the specialty restaurants are given first to those in the most expensive cabins/suites, so you must share a table with strangers unless you wish to eat at 8:30 or later. Lunches and breakfasts were about equal to those on Celebrity, but the dinners were better on the Marina. Chilean sea bass was spectacular in Red Ginger and the other restaurants as well Entertainment was mostly just OK, especially the production evenings and they were sparsely attended, compared to those on larger ships. We did two cooking classes on board and both were great. I guess one of the biggest pluses for passengers onboard Marina, was what the was NOT on board. No constant announcements or forced joviality poolside. No photo ops of passengers or small children running around. It’s pretty quiet on board, with most people just reading on sea days. Unfortunately we had cold, cloudy weather on our days at sea and several other days as well, so the pool was not used. This cruise was very port intensive, however, so we did not spend that much time aboard the ship during the day. Another thing Oceania does not do and is appreciated by their passengers, is stop at the regular main cruise ports, which can be a madhouse! Instead you get to see many places you may only be vaguely familiar with. As far as the ship’s excursions, we did not use them. They seemed to be 2-3x the price of the local ones and the tour groups were larger than the local ones. We used Spain Day Tours and thought they were excellent. So the question is, would we do Oceania again? The answer in “maybe”. We liked the smaller ship size and passenger mix on the ship and the food was very good, if not consistently excellent. Crystal and Silversea,etc., are quite a bit more expensive and it seems that Oceania’s main competition is Viking Sea. It probably would depend on the itinerary as to which line we would prefer for our next cruise. Happy sailing, everybody! Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise