oceania is the best cruiseline we have done most, this was about our 30th on oceania but s few things have been a concern. hate the way they have tried to squeeze Red ginger in the menu is the old one not as good was on Riviera 3 weeks ago ... Read More
oceania is the best cruiseline we have done most, this was about our 30th on oceania but s few things have been a concern. hate the way they have tried to squeeze Red ginger in the menu is the old one not as good was on Riviera 3 weeks ago so different
Then they put polo and toscanana together you get a limited menue of both it was not what we wanted, PLEASE I hope they don't try and use this format on the other R ships if so I will not use them again.
It was perfect before now its a mess how can the kitchen cope with all 3 styles they made a mess of it all, we adore the cruise line such a shame.
having travelled so much with oceania we obviously love them but if they continue this format to the other R ships then we will just use Marina and Riviera. Read Less
This cruise was planned to celebrate DH's 90th birthday and was to include the entire family -- our four children, their spouses, if any, and six grandchildren. Altogether, 13 family members participated: DH and me,our four children, ... Read More
This cruise was planned to celebrate DH's 90th birthday and was to include the entire family -- our four children, their spouses, if any, and six grandchildren. Altogether, 13 family members participated: DH and me,our four children, one daughter-in-law, 5 granddaughters aged from 19 to 23, and one grandson of 15. Our son-in-law could not attend.
Most of us came to the port of Seattle on Friday before a Monday cruise departure for the Awe of Alaska cruise on the Oceania Regatta. We really enjoyed Seattle. We stayed in the Best Western Executive Inn which was ideally located just 2 blocks from the Space Needle and walking distance for everyone but DH and me from Pike's Place and a host of other attractions.
On Monday my daughter arranged with the hotel for a van to take us to the port. It was not quite big enough for all of us and our luggage -- I have a mobility scooter -- but in two minutes a limousine appeared to take DH and me -- and we all arrived at the port within a couple of minutes of each other.
Boarding the ship was painless and we enjoyed lunch at the Waves Café before going to our cabins. The cabins are definitely small for concierge level accommodations and the bathrooms are really tiny. .But there was lots of storage space which swallowed up all our belongings. Two of the cabins had to accommodate three people each, but nobody complained after they put their belongings away, and everybody learned quickly how to shower in the tiny shower.
The food was mainly very good. We had made advance reservations in the two special restaurants, the Polo Grill and Toscana, and everybody enjoyed the meals there. But I think everybody except DH and me preferred the meals in the Terrace Café where you could be out and done in less than two hours. We enjoyed the food in the Grand Dining Room more than the food in the Terrace Café. Our last cruises were on Seabourne and on Viking River Cruises and we felt they had more and better salads for lunch. We prefer to eat salads rather than meat for lunch. I also missed the complementary wine flowing like water on those two lines. But we used our $400 per cabin OBC to cover wine at dinner plus most of us got in some spa time.
We had signed up for a bunch of shore excursions long before we sailed. In Ketchikan, our children and grandchildren loved the Neets Bay Float Plane Bear Watch trip. We took a cruise to Misty Fjords which was not misty and we saw no wild life so it was somewhat of a disappointment. One son and his family also did the Saxman Village and Lumberjack Show and enjoyed them. In Sitka most of us took the Sea Otter and Wildlife cruise and we did see sea otters, seals and sea lions, and a bear. One son, his kids and another granddaughter went hiking. In Prince Rupert that same son went hiking again while the rest of us went on a whale watch and saw lots of whales.
Our 15 year old grandson could have found other male teens on board but stayed with his older cousins and made no effort to make other friends.
We thought the entertainment was disappointing, but it was not great on Seabourne either. We went to two lectures and would have enjoyed a few more. Overall, everybody had a great time and it was a very good cruise. Read Less
This cruise was selected for several reasons. For one, the reputation of Oceania for serving the best food on the ocean was an attraction. Also, the itenery ... we have been to Greece and Italy several times, but those traveling with us ... Read More
This cruise was selected for several reasons. For one, the reputation of Oceania for serving the best food on the ocean was an attraction. Also, the itenery ... we have been to Greece and Italy several times, but those traveling with us had not been to the Mediterranean. It also helped that the price was right! "The Good" ... The public space is lovely. Well cared for and immaculately clean. The staff is the most attentive that I have ever experienced on land or sea. The specialty restaurants were wonderful and diverse. It was refreshing to see that the policy of not allowing passengers to place a book and a hat on a pool lounge chair at 6:00 AM and then return to claim their space after lunch ... is being enforced. All cruise lines talk abut it, but do not have the gonads to enforce it. "The Bad" ... the main dining room was just average at best. It would take a good 15 minutes to be approached by staff. This happened 4 nights in a row. Once they started your table, the service was excellent. The food was dry and lacked flavor. We would have opted out of the main dining room if we had been allowed to dine in the specialty restaurants ... but you are only allowed to dine once in each specialty restaurants per leg of the cruise. If you were less than 45 minutes arriving to board the ship prior to the mandatory departure time, the tent, cold towels, and water were gone. This is not the biggest of deals if the ship is docked but if it is tendered ... good luck location the correct tender. We were forced to have The Princess Cruise Line staff help us find our tender in Santorini ... located in a totally different place than the AM landing point. If you have an independent excursion the staff will not pass out tender passes as you arrive. They wait until all of the cruise line tours are off and then announce that the independent passes will now be passed out ... so there is a major fight to claw yourself up the aisle hoping to secure a pass that allows you to only be 45 minutes late getting off the ship. "The Ugly" Our cabin ... I can only speak for our cabin, and I will not give you the cabin number since the stewardess that maintained this room was not responsible for the lack of preventive maintenance in this cabin. My only complaint with her was that she never replaced the shampoo with 2 days left on the cruise and our balcony glass was never cleaned. We were located at the rear of the ship and the vibration was unacceptable. The cables connecting the TV and the VCR were hanging out all over the place. The knob for the shower rain head kept falling off ... and being a round knob, try turning it on or off whit soap on your hands. The carpet in the room was filthy. The sheers had shrunk and were too narrow to close all of the way. The same issue was a problem with the blackout curtains, thus at 5:30 AM you were hit in the face with shards of sunlight. There were signs of the previous guest in the desk drawer. 2 postcards from a hotel and a Marriott desk pen. I worked for Hilton for 20 plus years and this alone would fail a room.
Would I travel with Oceania again? Well, if the deal is good and the itenery is desirable ... you bet! But I do think that Oceania needs to save a bit of money and stop sending me cruise literature ... we something every day from them! Read Less
We just concluded Oceania's cruise from Venice to Athens on the "Riviera". Among over 1,000 passengers were only 5-6 young ones; the rest were senior citizens in their '70s. There were no poolside (or anywhere else) ... Read More
We just concluded Oceania's cruise from Venice to Athens on the "Riviera". Among over 1,000 passengers were only 5-6 young ones; the rest were senior citizens in their '70s. There were no poolside (or anywhere else) activities, nothing happening after dinner other than listening to old folks talking about the menu or their retirement. Awfully dull.
The menu at the ship's restaurants was fine if eating is a passenger's sole reason for going on a cruise.
The captain's (Captain Flokos) judgment was poor; upon arrival in Mykonos where the winds were strong in the morning (a very common occurrence in Mykonos), he simply elected to skip that port altogether and, instead, forced all passengers to 24 hours of ship confinement running around the sea/ Instead, he could have:
a) Waited for the wind to die down (the local summer wind, called meltemi always dies down in the evening) and let the passengers out for a pleasant evening in Mykonos), or
b) Gone to another nearby port (Athens was only three hours away,. and so were mahy other Greek islands), or
c) Proceeded to the next scheduled stop in Santorinini for an extra day there.
d) Have made arrangements ahead of time for the ship to have landed on the pier for direct access to the island without needing boats to transport passengers between the ship and land.
"Excursions" at each of the ports visited were ill-conceived because passengers were required to be back on the ship by 3-4 pm, even though the next port of call was, in most cases, only 2-3 hours away and could be easily reached during the night. There was no good reason to force passengers to leave each Greek island visited at 3pm. Instead, passengers could have had the pleasure of spending much more time to each port of call (Santorini, Dubrovnik, etc.). Oceania company deserves all the blame for such poor planning.
The ship's customer service staff were uniformly aloof and rude and self-righteous, as if they were doing passengers a favor by addressing passengers' concerns. They forgot that, in the final analysis, it was the passengers who paid their salaries. Read Less
Loved the Ports! There were 11 of us. All our family. Had a wonderful time, the kids are teenagers and enjoyed, St. Tropez and Ibiza. We had great dinners at the restaurants, and the help was fabulous. With the exception of the ... Read More
Loved the Ports! There were 11 of us. All our family. Had a wonderful time, the kids are teenagers and enjoyed, St. Tropez and Ibiza. We had great dinners at the restaurants, and the help was fabulous. With the exception of the Vista Suite my wife and I had taken, it was wonderful. We were over the thrusters and the anchor and it was miserable early morning awakened by the noise of coming into port, and when we left port late at night we would have to wait until they departed before we went to bed. I would have taken a lesser room mid ship had I known that was going to happen.
We enjoyed the ports, and again, it was an amazing family vacation. The weather was great in every port, the kids worked out in the gym, we are planning another trip on the Marina to Russia next year, and I will make sure our suite is not on top of the anchor or Thrusters. Read Less
My two Sisters and their Spouses and my Brother and his Spouse and my Wife and I went on the Regal Routes Cruise on the Oceania Marina for 10 days beginning June 2nd. This was our first Cruise with Oceania. We have traveled with ... Read More
My two Sisters and their Spouses and my Brother and his Spouse and my Wife and I went on the Regal Routes Cruise on the Oceania Marina for 10 days beginning June 2nd. This was our first Cruise with Oceania. We have traveled with Norwegian, Princess and Royal Caribbean in the past.
Our embarkation went smoothly.
The Cruise was darn near perfect. My Wife and I had room 7008, it had an extra large balcony that was great and my Sisters had almost identical rooms in 7006 and 7004.
The Bathroom was amazing. You had your choice of a shower or a shower in a bathtub. Storage was fine.
The weather was pretty good, it could have been warmer, but, we really only had 1 day for a couple of hours where we had to use our umbrellas in Kristiansand, Norway.
The ship was great in great condition. We couldn't complain about a thing.
Many people in past reviews complained about the entertainment. We went every night and it was very good every night. The comedian, Chas Burnett was great ! I saw him the next night and told him how funny he was without having to use profanity. He seemed very appreciative. The singers and dancers were very good as was the magician. The Cruise Director, Nolan Dean was a little quieter than most C.D.s, but, he put on a show one night with his assistant(his Girlfriend). It was kind of like a Sonny and Cher show, it was great. Their singing was very good and their comedic skills were just as good. We were pleasantly surprised.
We had 5 dinners in the specialty restaurants out of 10 days. We ate 1 night at the Buffet. The large prawns and lobsters were perfect in the Buffet. I really couldn't complain about any of our dinners. Everybody that waited on us were amazing, but, then again we treat people the way we want to be treated, so, maybe, if you treat people with respect, you get treated better.
We had a great time at all the ports and we appreciated that if the port wasn't right in town, Oceania supplied a shuttle free of charge. Our air was included from Oceania and though we were a little worried on the connection in Amsterdam flying over on KLM everything worked perfect. Our flight home was, also, fine.
The one excursion we took from Oceania to the Breendonk SS Transit Camp in Antwerp was very good.
So, it was a great Cruise with 2 little things that weren't perfect. We had Free Internet, but, if I had had to pay for it, I would have been living at Front Desk ! The poor Computer Guy can't be paid enough for all the people complaining to him. I couldn't use their computers, they wouldn't work. He told me to try my tablet in my room for better reception. It worked a little after 11 o'clock at night ! We didn't use it much, but, if we had and were paying for it I would have been upset.
The other thing and it wasn't Oceania'a fault really. Because of windy conditions, we couldn't get into Amsterdam. My Sisters and my Brother had never been there, so, it was very disappointing for them. We had plans to take the train and go to the Hague and Rotterdam, so we were disappointed, too. Was the weather really that bad ? We got an extra day in Hamburg instead. Should Oceania have offered us something ? A bottle of wine or something ? It wouldn't have hurt.
But, one other AMAZING thing for Oceania ! Our last port before debarking in Copenhagen was Gothenburg, Sweden. My Sister and her husband missed the last shuttle at 4 and couldn't find their way back, no one spoke English or knew where the ship was docked. They spent over $100 on cabs. Oceania called me at 5:20 and said they had to leave at 6. After a scary half hour they were able to locate the Cab company and give them directions to the port. The Port was at least a half hour away from downtown. Fortunately and gratefully they waited 5 minutes for my Sister to get back. Thank you very much Oceania. My Sister missing the ship would have definitely ruined the Cruise, no fault of Oceania.
Our disembarkation was flawless except our shuttle never showed up, but, had no problem catching a bus to the airport.
We will definitely travel with Oceania again. Read Less
This was our first cruise on Oceania. We chose this ship because of the itinerary, and for that reason it was excellent. At 70, we were probably about average in age, if not on the younger side - there were very few passengers under 50. ... Read More
This was our first cruise on Oceania. We chose this ship because of the itinerary, and for that reason it was excellent. At 70, we were probably about average in age, if not on the younger side - there were very few passengers under 50. Dress was generally on the casual side of "country club casual", with women better dressed than men. The ship is well presented, but some maintenance issues persist - we had to call maintenance twice to fix a noisy rattle on the balcony that spoiled our sleep, and we were locked out of our room at one point because our door lock needed to be "reprogrammed". The food quality and service was superior to other (20+) cruises we've been on and we were able to dine in the excellent specialty restaurants several extra times (our formal allotment was only four) by making same-day reservations. Food was not perfect - we sent some some dishes back to the kitchen because they were too salty, too tough or just cold. Our cabin was clean and neat, but layout was not well designed for storage. Housekeeping staff was excellent, but we had some issues - personal items left behind by a previous passenger and some stains on linens. All staff was uniformly welcoming and efficient. Shore excursions were marred by language issues and a lack of radio/audio devices - some guides were hard to understand and we just couldn't hear them in large groups and noisy areas. We found this very surprising from an upscale cruise line. One Oceania excursion was only half completed (because of a disabled participant who shouldn't have been allowed to take an "strenuous activity" excursion and held everyone back) and we were disappointed to receive only token compensation when we asked for an adjustment. We, and many other experienced cruisers, had arranged three independent excursions at both lower cost and better quality.
Despite the observations listed above, we had a very enjoyable cruise, and we will likely cruise with Oceania again. Read Less
This was our first Oceania cruise and the Riviera certainly met our expectations. Embarkation was smooth and quick. Our cabin was ready shortly after we boarded and the luggage appeared right afterwards.
Dining was superb. The ... Read More
This was our first Oceania cruise and the Riviera certainly met our expectations. Embarkation was smooth and quick. Our cabin was ready shortly after we boarded and the luggage appeared right afterwards.
Dining was superb. The Terrace Cafe buffet bettered other ships' main dining room. We tried each of the specialty restaurants and the Grand Dining Room (twice). Every offering was excellent. We especially enjoyed Toscana, which some have denigrated -- sorry we couldn't get a return visit the last night but the only available time was a little late for a last night with packing. Afternoon tea was amazing!
We took only five ship excursions. A sixth was cancelled because the G7 summit closed Taorima. Four were excellent; the other just good. We toured on our own in Messina, Rome and Amalfi with Italian operators. Every one of those worked out perfectly. They were definitely cheaper than ship excursions.
Entertainment was just OK. About what you can expect on a smaller ship like Riviera. And we enjoyed the enrichment lectures.
The only disappointment was the internet access. Our suite included "unlimited" WiFi for one device. It was awful. From Thursday to the end of the cruise Sunday morning, I never got mail. We had paid Verizon a ransom to use our cellphones and relied instead on those in ports. Also found free WiFi at cafes in Monte Carlo and Barcelona. If I'd paid for WiFi, I would have asked for a refund.
Other than the nonexistent WiFi, it was the best cruise experience we've had. Read Less
This was our third time on Marina and fifth with O. Service and food slipping a bit since they were bought by Norwegian. Food very inconsistent even in each restaurant. Still good but a little less so. Great itineraries make it first ... Read More
This was our third time on Marina and fifth with O. Service and food slipping a bit since they were bought by Norwegian. Food very inconsistent even in each restaurant. Still good but a little less so. Great itineraries make it first choice though. Will give hard look at others or next cruise. Size of ship just right although we prefer their smaller ones like Regatta. Starting to hsell junk watches and such in public lobby, a definite downgrade for a lux ship. Entertainment is sparse and since we had to be up early each day for the ports, most were 8 or 9 AM we did not bother with many. No smoking policy is wonderful. Good selection of alcohol brands and experienced bartenders.
Choice of ports outstanding but as with most cruise lines excursions offered should be passed in favor of arranging independent excursions and posting them on Cruise Critic. Read Less
We chose this cruise because of the itinerary. Started in Mumbai, India and then stopped in Oman, Jordan, Egypt, Israel, Cyprus, Patmos, Rhodes and Santorini before ending in Athens, Greece. We had two days in both Egypt and Israel. All ... Read More
We chose this cruise because of the itinerary. Started in Mumbai, India and then stopped in Oman, Jordan, Egypt, Israel, Cyprus, Patmos, Rhodes and Santorini before ending in Athens, Greece. We had two days in both Egypt and Israel. All the port tours were very good and the ship was friendly with great service. Our balcony cabin was very small but was fine as we spent very little time in it. And of course the food was outstanding, as Oceania is known for its delicious food. We are used to bigger ships with better entertainment, but this group was very nice and they were lots of fun in helping with the shipboard games. Spending a day going through the Suez Canal was another interesting experience. The captain of the Nautica was extremely personable and gave us lots of good information; we even had a pirate drill. Would highly recommend this cruise. Read Less
We chose this cruise for a birthday celebration. It was mostly great, but food service at times wasn't. Oceania's Marina was making a stop in Havana, Cuba. We couldn't resist. The ship is beautiful. Our cabin, 9080, was kept ... Read More
We chose this cruise for a birthday celebration. It was mostly great, but food service at times wasn't. Oceania's Marina was making a stop in Havana, Cuba. We couldn't resist. The ship is beautiful. Our cabin, 9080, was kept clean and neat by the attendant. Never had to ask for ice. It just magically appeared. Embarkation went smoothly but disembarkation took a little longer.
There was an excellent choice of food at the restaurants. We were not happy with the very slow service in Polo. We came in at 6:30 pm and walked out at 8 pm without finishing dinner.We are early diners and couldn't handle the long waits.There are 4 specialty restaurants, the Terrace Cafe and the Grand Dining Room. We enjoyed the service from Roy so much that we asked for him each time. We enjoyed the 4 o'clock tea in Horizons. We didn't always make it there but looked forward to going. We did not make it to the evening shows but others said they were enjoyable. We cruise a lot on RCL and I was surprised at how pleasant most of my fellow cruisers were. There are no children's programs but there were children on the cruise. One woman had a toddler in a stroller.
As I mentioned earlier, the service on board is unlike any I've had lately.Everyone is so helpful!
Our first port of call was Havana. Six of us hired a guide for the two days. Traveling around in the old cars was amazing. We did a walking tour and then visited some very interesting sights, among them Fusterlandia.The other Caribbean ports were Guatemala, Grand Cayman, a private beach in Belize and a Mexican stop. I can't remember the name. The usual tourist attractions. Havest Caye, the beach stop in Belize is new. Finished in Nov. it has a beach, a pool, shops and active attractions.
I would highly recommend this cruise to anyone heading to the Caribbean! Read Less
I would like to start this review by thanking a great couple I met, on the NCL Jade in April 2014, who first introduced me to this great resource “Cruise Critic”. Their names are Catherine and Michael from Edinburg, Pennsylvania. My ... Read More
I would like to start this review by thanking a great couple I met, on the NCL Jade in April 2014, who first introduced me to this great resource “Cruise Critic”. Their names are Catherine and Michael from Edinburg, Pennsylvania. My best wishes to them both! She practiced nursing and he was somehow linked with the local university.
** The Riviera is a mid-sized, beautiful ship. It has 15 decks and holds 1250 passengers, it is an easy ship to get very quickly familiar with it, in general it feels uncrowded (even being full) except when passengers are back from touring (as happens in any other cruise ship) especially if you want to have lunch at the Terrace Café or the Waves Grill.
**Stateroom was of good size and in good shape with the exception of the carpet which needed a deep cleaning or replacement. Comfortable and well-appointed bathroom but with a rather small shower stall. Cabin lighting in general is not up to standard, especially when looking at yourself in any of the mirrors. The attendant, Gede and his un-named assistant were very prompt, respectful and reliable; it was also very nice not having them around your door expecting for you to leave to make up the room! - as it happens on other cruise lines. Storage was acceptable though the closet was too narrow having problems closing the doors because they got caught up on my jackets. Also the space between closet and bed was a bit tight.
** The Library (Deck #14), was exceptional. It is divided into several small rooms according topic of book and furnished each with comfortable arm-chairs and a low table at center. Very private and very peaceful indeed. Those rooms open onto big windows with great views and the location close by Baristas is perfect because there you can grab great cappuccinos, small biscotti or a piece of cake, pick up a book and enjoy the whole experience. If you like a good cup of coffee, Baristas on deck # 14 is the place and not to be missed!
** The Concierge lounge was too small considering the amount of people using it – they went in, sat down and spent a very long time there, many talking nonstop. Granted that there you can make your own preferred coffee, have some eats offered, read newspapers or use the computer but the TV is on blasting all the news during the cruise that you are trying to avoid, so the possible peacefulness of the Library doesn’t exist here. The only advantage is that if your cabin is on deck # 9, is within easy reach. Very close to the Concierge Lounge you will find the Launderette Room, with top notch washer & dryer and there is a fee for the use for both of them of $2US; there is also a steam Iron and Ironing board (free). It is a very roomy place and impeccably kept.
**The Canyon Ranch SpaClub located forward on deck 14, has all the amenities and staff to make it a must see and used place; the rooms for Pilates, stretching, etc. that are supervised by an Instructor are ample with floor to ceiling windows with great views The Gymnasium has top of the line equipment and like all of this area with great views. There you can find all the things you need to enjoy working out like bottles of water, Gatorade, juices, etc. plus large number of spongy towels. Excellent place.
**Officers, staff and crew in general were excellent, always ready to help and make things better. Of course there were a couple of exceptions which on this cruise involved the service staff of the Grand Dining Room, coincidentally both at lunch time but different days, two waitresses, though efficient, were quite rude and were doing their jobs with a total lack of good will. The strange thing is that in the Terrace Café or the Waves Grill, the workers were always extremely busy but regardless of all that, ALL OF THEM were an example of friendliness, warmth and good will! I have to say that in general the staff coming from the Philippines, Indonesia, Russia, Ukraine, Croatia, Serbia and Europe in general, behaved in the same appropriate way and it was a pleasure to have them around because you knew they were on the ready to assist you in any way.
**Unfortunately the Latin American staff, though efficient, completely lack what the mentioned nationalities have a plenty. Non-existent at all, they were cold, curt with not even a hint of a smile. Not a welcoming bunch.
**The passengers though the majority were of “certain age”, was very nice to see they were in very good shape in comparison to the many out of shape you find on other cruises. In general they kept to themselves but were nice, social and civilized anyway.
Of course there were others that for sure were the opposite and indeed ignored by us.
**Food wise, there is nothing to complain about, to the contrary! Overall quality, variety of menu and presentation of cuisine were all excellent. We experienced all of the dining venues on the ship and they were all extremely enjoyable. There were one or two misses but overall the food was superb. Very difficult to choose which one is the winner but Red Ginger gets the prize for this cruise on Riviera. It was a pleasure to have dinner at Toscana and be able to speak Italian! For the first time ever (more than 30 cruises already) I was able to speak the language of the theme restaurant. Almost the same I could say when having dinner at Jacques, though with only three of them from France (Richard from Lille was one of them - outstanding!). In general all these restaurants are well designed with good taste and environment – especially so was the stunning Grand Restaurant – service with first class china and silver but the crystal was quite plain – I was quite surprised that not one of the venues had cut glass crystal. Although each setting had a cluster of at least 4 different sizes, being of so simple design they looked like an unmatched set. On embarkation day, if you don’t like big crowds and fighting for a table do not eat in the Terrace Café or the Waves Grill instead head to the Grand Restaurant and you will be introduced to the Riviera in the way it should be, with amazement and joy.
**Room Service was impeccable, always on time and much attention to details, they even offered to set the table for us! And I am not talking about a butler here, okay? Choices are quite ample for breakfast as much it was for dinner. Concierge and Suites have the option of a hot breakfast.
**Some warnings; all the specialty restaurants can be reserved prior to boarding the ship but each category of cabin has a timetable when you can do it (find out accordingly), so if you like to have a table just for two, I recommend to do it the moment your allowed to, for this cruise they started taking reservations on line just after midnight of allotted booking day. **Regarding drinks packages; Oceania offer free three options for you to choose from, one of them the ‘House beverage package”, this includes wine, beer and soft drinks served at dinner & lunch ONLY, meaning that whenever you would like to have any of these items outside of those times, you have to pay for it and in general they are not cheap. So it might pay to get their package at the higher level that costs 59.95US per day per person (you can do this on embarkation day at the Reception Desk area) so you can have wherever you like including alcoholic beverages any time any place. Almost every night, through room service, we ordered premium brands of double scotches with ice on the side, at no cost except the occasional tip for the room service delivery. Forewarned is forearmed!
**The afternoon tea (High Tea?) in The Horizons (Deck#15) was clearly disorganized and the service did not match the fare offered. All servers were impressively dressed but do not have the appropriate manners (demeanor) to pull it all off. In a way it was a disappointment after reading so many good revues on C.C.; the highlight was the Ocean String Quartet, four beautiful young girls playing magnificently to a room full of noisy people more absorbed with the food they were eating than paying attention to their performance.
**The entertainment shows I’ve seen with the exception of one (That’s Entertainment; the Marilyn Monroe sketch was pathetic) were up to standard, namely Colleen Williamson (singer) and Roman & Svetlana (ballroom dancers) the two most outstanding acts. Both were really super stars! I already mentioned the Ocean String Quartet and how excellent they were at the High Tea service but at night the group seemed out of place in the Grand Bar and even more so on one occasion when all four wore white ghost-like gowns.
**A few comments about the embarkation process. We were first in line in the Concierge cue right beside the Suites cue which was empty and were told we were next to go to the registration desk and all of a sudden a Suites passenger came rushing up. The girl in charge stopped us and said they must go first. This happened 3 times without explanation every time and each time it was very upsetting. What Oceania should do to avoid this kind of insulting experience is to have specific desks for the Suites and Concierge class, sort of like airports do for the Business class check in. If no Business class passengers are waiting then the desk is available for general check in.
**Port lectures were very informative and useful. The shore excursions were a mixed bag. The one taken in Tortola (Virgin Gorda &The Baths) was overpriced at $99 and should have been less than $60. There was only one tour guide for about 100 people and the refreshment at the end was about 4 oz. of miserable punch with nowhere to sit down. The transport to the site was by a very long boat ride and then a cramped safari bus ride up the hill. This was followed by an extremely not only strenuous (we were warned ahead of time about that) but also very dangerous long trek downhill to the beach over slippery rocks, very high and low steps (no railings anywhere) with surfaces on angles and covered at times with slippery sand. Should anyone have lost their balance the probability of cuts and head trauma was very high. Luckily we heard of no one falling. The tour guide was a complete zero and we decided not to continue on to the other serviced beach and returned on our own well before the appointed time. Later we learnt that there was another path to the beach and that’s why we did not see anyone going up the way we came because they took the easy walk back. Had the tour Guide informed us of this and other key info we would have skipped the Devil’s Beach and gone only to the serviced beach etc.
**Oceania staff assistance finding the shuttle to downtown Barbados would have avoided us the unpleasant pestering of the numerous taxis drivers at the port – each and every one trying to get us to go with them. Furthermore, once we found the special shuttle that was it, no return trip was available (we learnt that after waiting by the department store until one of the clerks told us we better look for a taxi). All this uncertainty and hassle was not appreciated and takes away from the pleasure of discovering a new tropical city centre and is certainly not what passengers expect from the Oceania experience. This comment was corroborated by many other passengers.
**As you can see nothing is perfect and it is impossible to satisfy everyone but without a doubt Oceania Riviera is very, very close to perfection! It was a pity that St. Barts was bypassed due to a medical emergency. **The artwork throughout was like walking through a museum and the Murano Glass behind the Reception Desk a real masterpiece! Needless to say, if I have the chance, without thinking twice I will cruise with Oceania again! Thank you all for so much beauty!! Read Less
We were a group of 9 family and friends traveling together. My DH and I had been to French Polynesia before but the others had not. We chose this itinerary because we're avid snorkelers and family members like to get out of Wyoming ... Read More
We were a group of 9 family and friends traveling together. My DH and I had been to French Polynesia before but the others had not. We chose this itinerary because we're avid snorkelers and family members like to get out of Wyoming Winter in February! Most of our cruising has been on Regent or Silversea so I'm sure that has biased my observations some. Other family members have mostly done Celebrity. Consider that as you read this review.
Ship: Overall ship was very nice. Only surprise was several of the common area restrooms are configured for only one person at a time (for privacy you had to lock the door on the way in). While the public restrooms outside the MDR and Terrace Café could service multiple users, I still found this a bit odd.
Cabin: We were in 4044, a Deluxe Oceanview. The location is really excellent! Close to Reception and MDR, amidships and low (DH gets seasick sometimes), and nothing that makes late night or early morning noise above or below. Cabin was viewed by everyone as small (even though I tried to manage everyone's expectations). That said, everything fit nicely and bathroom, while small was fine for two. We have tripled up on Regent and Silversea in the past, but this would not be possible here. Everything in the cabin worked and our room steward was excellent.
Dining: Everyone's favorite was Red Ginger. Second favorite was Terrace Café. Overall everyone thought food was excellent. Only issue with MDR was that it took about 2 1/2 hours to have dinner. Several in our group are big lobster fans, so being able to have "All You Can Eat" lobster was a big hit for the Terrace Café. I liked the "All You Can Eat" sushi; so Terrace was a Group hit. The surf and turf sandwich at Waves was also a big hit. Brother even took to ordering Surf and Turf, hold the turf and hold the bread! In my opinion the best steak I had on the trip was the turf part of the Surf and Turf sandwich. Only "real" negative comment regarded the Ice Cream/Milkshake bar next to Waves. While it opened at 0630 (who eats Ice Cream or a milkshake at 0630?), it closed at 1600. So, if you came back from an excursion after 4PM and wanted a milkshake you couldn't get it. Wasn't available from room service either. Even though "creamed spinach" (my personal favorite) was not on the MDR menu, I was able to get it every nite we ate in the MDR.
A special shout out to Gluten Free folks. My DH is GF so we let O know before hand. This worked out really nicely. Most dishes in the MDR and Red Ginger could be prepared GF with the one day notice using the menu provided in our cabin.. DH was even able to have a "standing order" for GF Escargot for lunch in Jacques. DH could always get GF bread in the MDR, and at the Terrace Cafe (though it took a few minutes longer there) and thought was good! DH even insists on making GF bread at home as we don't care for most "store bought." So I considered this a significant endorsement of O's GF products. Though Home Office couldn't tell me before hand, they do have GF soy sauce available at Red Ginger, but only in the Red Ginger. Brought our own for use in Terrace Café. Not sure why if GF Soy Sauce was available in Red Ginger why it wasn't available at MDR.
Entertainment: The production show staff were solid, maybe voices weren't as strong as I would have liked, but generally solid. The guest entertainers: comic, magician/comic, and singer were OUTSTANDING! All three were great in their craft and talented showmen.
Activities. The "usual" putting, shuffleboard, ping pong, bean bag toss and trivia games were all well executed and fun. One of the Guest Lecturers was mediocre at best. O would have done better to find someone local (like Polynesian Anthropologist Mark Eddowes) than lawyer/professor from DC. That said, the ship's Navigator gave a lecture on navigation that was just OUTSTANDING. Could have used one or two more from him.
Service in all venues was generally outstanding. There were occasional lapses but they were generally rare. All pre-arranged requests were honored (GF, Diet Mt. Dew or Coke Zero). Special requests in Dining Venues (see above) were met (except my brother's request for beef Wellington every night.).
Ports and Excursions: I agree O's excursions are overpriced; but, we did opt for the 4 included excursions per person and enjoyed them. That said, I'm sure glad I didn't pay list price for them! As expected, the ports made this trip. We had "private" tours in Fakarava, Bora Bora and Raiatea. The Bora Bora and Fakarava snorkel trips were the highlights of the cruise.
Truth Teller: We booked another O cruise while on board. Read Less
Chose this cruise for itinerary + the Iowa State Alumni group. We arrived at the Los Angeles Port at 6:30 pm after a cross country flight and 1 hour 15 min transfer. It was rather dark, one man met the shuttle saying, "it's ... Read More
Chose this cruise for itinerary + the Iowa State Alumni group. We arrived at the Los Angeles Port at 6:30 pm after a cross country flight and 1 hour 15 min transfer. It was rather dark, one man met the shuttle saying, "it's late and everyone has gone home, you'll have to handle all your own luggage, no carts available" and pointed to a door. It didn't get better, no smiles or information!
Fortunately from that beginning, the rest of the experience was wonderful!!
We enjoyed all restaurants, had 2 reservations for Toscana and Polo Grill (outstanding service and cuisine choices), The Terrace restaurant was great for all meals plus the outside provided wonderful views. We had an issue 2 hot items that were cold the first few days, let them know via written comment, the next day it was resolved! (even a apology from the head chef!) Loved that we had NO formal nights!
Entertainment was very good for the size ship, Activities plentiful. Service excellent.
Ports of call mixed, shore excursions very expensive. Read Less
This is our 2nd time aboard the Marina. In 2015 we traveled the Baltics for 10 days. Because of that experience, Oceania was chosen again. What an amazing trip! Overall, service was exceptional. The Cruise Director, Peter, was upbeat ... Read More
This is our 2nd time aboard the Marina. In 2015 we traveled the Baltics for 10 days. Because of that experience, Oceania was chosen again. What an amazing trip! Overall, service was exceptional. The Cruise Director, Peter, was upbeat and hilarious! Every time we saw him, he was wearing a different, amazing suit. The entertainment was... ok.... but the effort was there. The food was spectacular and other than one night, the service was exceptional. Being on a ship for 17 days, they recognize you and know what you like and want. The Hostess at the Grand dining room was AMAZING!!! The first night we dined there... as we were leaving she thanked us by name! Next time we came back, not only did she remember our names, but also room number! There were 5 rooms and 7 people in our party. That's beyond impressive. The only problems we had were with the internet. Yes, you're in the middle of the ocean and at the end of the world, but with satellites etc we expected better service. Plus, you had to constantly log in. The tv stations were not that good either. While you're there to vacation, I go to sleep with the tv on. I had trouble finding something to watch. It was news and one tv show. Usually, Elementary.
You can only schedule one specialty restaurant per person and there are 4. But, if you go to the reservation desk early in the morning they can usually get you into a restaurant of your choice. Read Less
We chose Oceania for the timing of the cruise. As we sailed and completed our cruise on 12/22 just before Christmas.
First the ship: The Riviera is a beautiful ship. Well appointed public areas. Nice pool deck and fitness center. If you ... Read More
We chose Oceania for the timing of the cruise. As we sailed and completed our cruise on 12/22 just before Christmas.
First the ship: The Riviera is a beautiful ship. Well appointed public areas. Nice pool deck and fitness center. If you want a rock climbing wall or are traveling with kids, Oceania is not for you.
Cabin: We had a veranda cabin. We found it well appointed and spacious, with probably one of the biggest bathrooms we have ever had at sea. The room at 28 sq/ft is as large as a mini suite on many other lines.
Restaurants: The four speciality restaurants were outstanding, enough said there. The main dining room was very good, no complaints.
Entertainment is definitely the weak spot on the Riviera. The string quartet and piano player are fine. The larger entertainment was marginal at best. Casino is big enough for most and was generally busy.
The only complaint I have with Oceania was on our bill. We had $600 ship credit that we had to use. We took $200 cash and were told that this was not part of ship credit...OK fine, I understood that. A day before the end of cruise we got a preliminary bill and it showed the $200 being deducted from our on board credit. We inquired and were told our bill was accurate. We even asked twice. At the end of the cruise our bill was $210 and they said we had an unused credit of $157. I feel that there was a bit of "bait and switch here". We'll be smarter next time.
All in all highly recommend. At 57 I was one of the younger people on the ship, so know that in advance, it is definitely an older cruise line. Read Less
It is our favorite line and this cruise with the great cruise director and her fabulous husband enhanced the experience. Sirena's crew were great the dining venues superb and the cabin attendants were wonderful. The extra sea days ... Read More
It is our favorite line and this cruise with the great cruise director and her fabulous husband enhanced the experience. Sirena's crew were great the dining venues superb and the cabin attendants were wonderful. The extra sea days were great as a result of the a recent hurricane The Captain was aware of possible dangerous conditions and made sure our safety came first.
General manager was attentive and pro active.
As a frequent cruiser we felt at home and there were many familiar faces from the crew.
Food was fabulous as always.
Panama canal crossing was quite inspiring. When you think that the btechnolgy is over a 100 years old it amazes.
The new restaurants are excellent additions to the culinary experience you experience on Oceania.
All in all it was one of our best cruises we have ever had on Oceania and we booked two more while on board. Read Less
Oceania always provide good services, food and entertainment. The only disappointments were the cancellation of Istanbul and Cairo within the lists of Port of Call. Those cities were the reasons for the initial booking of this cruise. ... Read More
Oceania always provide good services, food and entertainment. The only disappointments were the cancellation of Istanbul and Cairo within the lists of Port of Call. Those cities were the reasons for the initial booking of this cruise. Some travelers mentioned receiving shipboard credit after complaining to Oceania (which would need confirmation). If that was true and correct, Oceania should have done across the board for all passengers. During the passage of the Suez Canal/Red Sea, the ship was attacked by flies. The crew had to do extra duties every night to fumigate the Terrace Cafe and other public areas. Oceania is very concerned of the safety of the passengers especially when sailing through the potentially high-risk areas. The captain advised all blinds or curtains would need to be pulled together after dark to avoid the attractions of the privates and the open decks were closed for public access. Closing the deck after dark caused some inconvenience because some passengers such as myself would normally have their exercise walks after the big dinners. Read Less
My husband and I are in our 50's. We recently joined family members on a recent cruise to the Southern Mediterranean. We were in a new port everyday (no sea days). Embarkation and disembarkation was extremely smooth! The Marina is ... Read More
My husband and I are in our 50's. We recently joined family members on a recent cruise to the Southern Mediterranean. We were in a new port everyday (no sea days). Embarkation and disembarkation was extremely smooth! The Marina is beautiful and our cabin (veranda) was fantastic. The food was very good, especially in Red Ginger! Loved the specialty activities such as the cooking (additional charge) and art classes. The excursions were very well run. Some of the passengers and crew experienced viral episodes during our cruise, and Oceania went above and beyond with taking precautions and reminding passengers of good sanitary habits. Having primarily cruised Celebrity, we were a little disappointed in the entertainment. What we saw was fine, just nothing exciting. We also had a couple issues with Room Service, but nothing major. I wrote to Oceania to share our concerns, and have not yet received a response. Overall, we were impressed with Oceania, but will probably choose Celebrity for the next few cruises. Read Less
We booked this cruise as a result of an excellent previous Oceania cruise (on Riviera) and corporate publicity for their 'new' ship. I will endeavour to be honest and truthful with regard to my comments and facts. The company ... Read More
We booked this cruise as a result of an excellent previous Oceania cruise (on Riviera) and corporate publicity for their 'new' ship. I will endeavour to be honest and truthful with regard to my comments and facts. The company Oceania (now owned by Norwegian Cruise Lines NCL) recently purchased this ship from Princess Cruise Lines where it had two names, Tahitian Princess and Ocean Princess. Built in 1999 it first sailed under the Renaissance flag. Oceania advertised a multimillion dollar refurbishment but this may well be somewhat of an exaggeration. When first boarding one is confronted with some very new decor in the public area and care has apparently been taken to ensure a good first impression.
However, when you arrive in your penthouse suite, and my comments can only be on that type of accommodation, what a disappointment. It was blatantly obvious that, apart from the bathroom, no major work had been undertaken. The built-in furniture had not been replaced, badly fitting cupboard doors and drawers, a mini television tucked away in a difficult to view but moveable position. This was on a concealed bracket within a cupboard and if you forgot to return it within the cupboard when retiring, it was a certainty that if you got up in the night, one could have sustained personal damage. Cabin and balcony chairs, together with the vary small tables would appear to have been replaced as had the carpet and curtains. The refrigerator and safe appeared to be original. This was a very poor example of a Penthouse suite and it is most interesting that, if comparing it to the sister ship Ocean Princess, that cruise line call that level as Mini-Suites, which is a more truthful description. Both have an area of 322 sq.ft and even the suite numbers are the same. On talking to other guests, all had the same view about the 'refurbishment'. As one person said, a lick of paint and new carpet seemed to be the order of day.
The vast majority of staff were excellent, given the pressures they were under. The entertainment was somewhat less then average and there would appear to be a strong need for a replacement cruise director.
The food was very good, although there were some issues with undercooked lobster and overcooked steaks. In line with most cruise lines these days, shortage of staff in the Grand Dining Room did not allow time for any conversation with the waiters.
The splash pool had not been changed from original, very, very small, no chance of swimming unless you were the only one there.
Bar staff were great and the selection of drinks was good but very expensive. If you like a drink, take the premium drinks package, it will save you a lot of money.
In conclusion we were very disappointed with this ship and, would we sail on it again, never, never, never.
We feel as if we have been totally misled by the Oceania publicity and wonder if this has anything to do with the takeover by NCL who do not do luxury cruising. Our next cruise is with Regent, also now owned by NCL and it will be interesting to make a comparison.
I would suggest the reader looks up the details of the Sun Princess on Princess Cruises as this is a sister ship of Sirena when built and comparisons can be made. Read Less
We loved everything about this cruise except for the wifi. So let me get that out of the way first. Oceania, you MUST upgrade the wifi. Really a shame that you are charging for this, and it doesn't work about half the time. A real ... Read More
We loved everything about this cruise except for the wifi. So let me get that out of the way first. Oceania, you MUST upgrade the wifi. Really a shame that you are charging for this, and it doesn't work about half the time. A real rip off, and not up to your standards. MANY guests were complaining about it, remarking it was the only negative on an otherwise perfect trip. It was particularly important to us because we were traveling with teens, and needed it to communicate locations on board. We were unable to do so.
Whew, got that out of the way! Everything else was wonderful. Service is terrific. The servers are friendly and attentive. The meals are very good. Of particular note is Toscana and Red Ginger -- spectacular meals. The ship is beautiful and clean and maintained perfectly. We had a penthouse suite, and really enjoyed the extra space and the butler.
We used two Oceania excursions. One was great, and the other was pretty bad. They probably need to improve the quality of their tour guides.
But we loved almost everything, and e will definitely travel on Oceania again! Read Less
We have sailed on Oceania 5 times on their smaller ships and loved them. We were a bit nervous about the bigger ships, thinking it might lose that personal touch, but it was great. Even with 1000 people, nothing ever seemed crowded. The ... Read More
We have sailed on Oceania 5 times on their smaller ships and loved them. We were a bit nervous about the bigger ships, thinking it might lose that personal touch, but it was great. Even with 1000 people, nothing ever seemed crowded. The staff was outstanding and the food was wonderful. Oceania always has slightly more imaginative itineraries than the other luxury lines, like Seabourn and Silversea. All of the specialty restaurants were excellent and Jacques was especially delicious.I had lobster Thermidor and crepes Suzette - utter decadence. The cooking stations are a super addition to the ship. The regular veranda cabin was very comfortable - we usually opt for the penthouse cabins on the smaller ships, but we're fine in the regular veranda cabin. There was a great mix of passengers on board and an equally nice mix of staff. The Riviiera as a beautiful ship,, the art work isn't to my taste, but that is personal. All in all, a great cruise Read Less
to see Spain coast and Morocco. We came one day early to make sure catching the cruise. it seemed a bad idea staying in it assigned hotel Barcelona Hilton, not only charged double for 2 persons in one room, but had very poor ... Read More
to see Spain coast and Morocco. We came one day early to make sure catching the cruise. it seemed a bad idea staying in it assigned hotel Barcelona Hilton, not only charged double for 2 persons in one room, but had very poor service. Coming after a red eye flight from Atlanta around 10 AM, the front desk lady refused to let us check in early to get some sleep but let the same flight crews to check -in right way. Luckily Oceania personnel intervened to let us get in at 12 noon to catch lost sleep for two 70+ and 80+ old guys.
Once on board the next day, we were treated well and the food and service were very well. After the cruise, we have found how to use the shipboard credit not before, may be next time if you have. The specialty restaurant reservations were not possible to have before 9 PM, so we had gave up with none during the trip. About the excursion to Casablanca we expect ed highly, but after arriving, only learned that the locals were closed everything after Ramadan and some Holiday not before. Well, you don't always get what you paid for. Read Less
We had never travelled on Oceania but our travel agent recommended this cruise as we were going with our parents who are older people and need help in many ways. She said the service was great and the food was excellent and the itinerary ... Read More
We had never travelled on Oceania but our travel agent recommended this cruise as we were going with our parents who are older people and need help in many ways. She said the service was great and the food was excellent and the itinerary was also interesting for all our age ranges (from 10 to 82).
Since we embarked the cruise we felt a personal service, we went to have lunch at the buffet and the waiters were ready at any moment to help my parents carry their plates or ask them if they needed something else. Before the drill someone from the crew came to my parents cabin and told them he was in charge of taking them to the drill station, help them put on their life jackets etc.. very nice of Oceania to do that.
The cabins are very spacious and the shower is great. The cabin attendants great and the laundry area in each floor very useful.
The food is simply fabulous either at the buffet or at any of the dinning rooms. You have many options to choose from. What I really liked is only the staff serves you the food from the buffet, you are not allowed to serve yourself which is good because you reduce the risk of transmitting viruses.
We loved the ports, and the excursions were great. The Destinations crew was very professional and open. We were lucky that is was not too hot. The pool area is also very nice and the afternoon tea was great. My mom hurried us every day from the excursions so she could arrive in time for tea. Read Less
Always enjoy sailing with Oceania. We sailed from Venice to Barcelona. Staff were most courteous and friendly as on our prior experiences with Oceania. Food was excellent at all meals, it is truly a cruise for Foodies! Their ... Read More
Always enjoy sailing with Oceania. We sailed from Venice to Barcelona. Staff were most courteous and friendly as on our prior experiences with Oceania. Food was excellent at all meals, it is truly a cruise for Foodies! Their "Lido" restaurant at dinner time is turned into another foodie event with choice of steaks (cooked as you order), lobster, shrimp, sushi, and many other great selections. Their specialty restaurants are a delight for the taste buds. Each restaurant has it's own identity with food choices to match. Best, though, there is no extra charge. Rooms are clean and very comfortable. CON: From where u arrive in Venice, there is a long, long walk to water taxis with your luggage. Oceania should warn their guests of this because it could be a brutal walk in the summer months. Better yet, they should hire transportation to the "water taxi" area! This is something Oceania should do, as a great deal of their guests are up in age and find it very, very unpleasant. We would never do it again unless these changes are made. Just to explain, we flew in 1 day early and were going to Molino hotel. After recovering from a very exhausting trip from airport to hotel, we enjoyed the rest of our cruise. Read Less