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Sail Date: April 2019
Having been on the Britannia and really enjoyed the ship we thought we would give P&O another chance as we really wanted to see Venice and Dubrovnik. The ship was fine but not at the same standard as the Brittania, quite crowded, no ... Read More
Having been on the Britannia and really enjoyed the ship we thought we would give P&O another chance as we really wanted to see Venice and Dubrovnik. The ship was fine but not at the same standard as the Brittania, quite crowded, no quiet places and lack of specialist dining being the obvious differences. Dining in the main restaurant was very good with a menu whereby you could always find something to choose, sadly the Italian specialist restaurant was very forgettable, both from a location viewpoint and the standard and variety of food on offer. The self service area was badly organised and the choice on offer did not come close to matching Britannia. The ports we visited were excellent and the guided tour of Venice as a first timer was well worth it, as indeed was walking the walls of Dubrovnik. The staff on the ship were excellent, our fellow passengers were a good crowd, so why did I not give it more than 3 stars, simply because I was laid up for a day due to a dodgy piece of smoked fish I was served for breakfast, and that really should not happen. Did I report it, no way, I have heard about being confined to your cabin and I was not having that. Read Less
1 Helpful Vote
Sail Date: April 2018
The Cruise was everything i expected from P&O the Staff, Cleaners, catering, bar entertainment was Brilliant, The ship was always clean and tidy, the cabin was kept by the staff immaculate at all times, the dining in the restaurant was ... Read More
The Cruise was everything i expected from P&O the Staff, Cleaners, catering, bar entertainment was Brilliant, The ship was always clean and tidy, the cabin was kept by the staff immaculate at all times, the dining in the restaurant was perfect, the food sometimes did let it down, but the choices we had in the buffet and other places to eat was entirely our choice, the entertainment was good, The service all over the ship was excellent. The excursions were always on top of our list, Rome was beautiful but very full on could have done with a stop over and taken out time. I would travel again with P&O perfect way to see the world. The entertainment was probably not too much to my taste as it was very strong with song and singing orientated and could include perhaps a nice drama, or a bit more theatre. Or the latest film from the cinema could have replaced one of the singing nights. Read Less
2 Helpful Votes
Sail Date: April 2018
We chose this cruise because friends had been to the Adriatic with another company and had visited the same destinations. We both had always wanted to see Venice. This was our second cruise we have previously been on Magellan with Cruise ... Read More
We chose this cruise because friends had been to the Adriatic with another company and had visited the same destinations. We both had always wanted to see Venice. This was our second cruise we have previously been on Magellan with Cruise and Maritime to the Norwegian Fjords leaving from Liverpool. Oceana is a much bigger ship with a higher price tag so we were expecting this to be a more luxurious experience. Firstly travel to Malta with Tui was awful the plane was cramped with little space between the rows and my seat had a broken food tray. It was one of their older aircraft It was a better plane on the way back. Malta Airport was a complete tip with huge numbers of people trying to exit through one small pair of double doors. After a short bus journey where we once more stood in a long queue in the sun (not pleasant and seemed unnecessary, Embarkation was slow and tedious with lots of elderly passengers standing in a long queue. The cabin was of a good standard with a balcony but it was smaller than the one we had on Magellan. The dining experience was good but the food at dinner wasn't as good as we were expecting as the Menu's were supposedly designed by a top celebrity chef. The service was good. The Argentinian Malbec was excellent. The food was not as good as we had on Magellan. The lunch menus were dominated by food of an Indian Nature (curry with everything) which is ok if you like spicy food. There was always a selection of good salads but they did seem to run low on fresh fruit and it wasn't replenished fast enough. There was an excellent ice cream bar near the pool. Can't really comment on the entertainment we briefly visited the theatre one evening where a girl was having a reasonable stab at singing Adele impersonations. We don't go on cruises to spend time in gyms,theatres, bars and casinos! Our cabin steward was average and didn't seem at all on the ball. Our cases we found down the corridor outside someone else's cabin and his provision of information was tardy and in some cases inaccurate which was one criticism of the ship in general. We were often left floundering for information about excursions and on a couple of occasions were misinformed. Thankfully the bed was very comfortable. Tea and coffee making facilities were a bonus not provided on our first cruise. Room service was excellent and the mornings we chose to breakfast in our cabin were a highlight. It arrived promptly and was worth not having to push and shove and find a seat. Of the ports we visited and the excursions we booked:- 1. Dubrovnik the cable car trip was excellent with a lovely guide. 2. Split was not somewhere we would chose to visit again however the river boat trip was good apart from the lunch which was poor with wine like vinegar. Not too sure about the hygiene of the restaurant as my partner was decidedly queasy after we had eaten. 3. Venice was everything we were hoping for the boat trip we took had an excellent guide but unfortunately did not go down the Grand Canal but seemed to visit everywhere worth seeing in the lagoon. We would have loved a two day stay in Venice so we could see more of it. 4. Messina was well worth seeing just for the trip to the Cathedral and to watch the display of the clock tower at noon (not to be missed) Finally leaving Malta airport was a lot easier than arriving apart from the huge queues for the ladies toilets which wouldn't flush and stank to high heaven. To sum up we wouldn't book P&O again until it uses Liverpool as a home port as the whole flying and embarkation experience was not pleasant. Glad we chose a time when the ship wasn't full of children. Luckily those few on board were well behaved. We have another cruise booked on Magellan for later this year as we live in Liverpool embarkation without flying is just so much easier a 5 minute taxi ride away. Read Less
3 Helpful Votes
Sail Date: April 2018
This was my first cruise and I wanted it to be in the Mediterranean which is usually fairly smooth. The facilities on this ship were really excellent. The cabins are well kept and the staff could not be more helpful. Both embarkation ... Read More
This was my first cruise and I wanted it to be in the Mediterranean which is usually fairly smooth. The facilities on this ship were really excellent. The cabins are well kept and the staff could not be more helpful. Both embarkation and disembarkation went very smoothly. Numerous staff were on hand at London Gatwick to assist and the flights and times were part of the cruise package. I was with two friends, and we went on shore to Monte Carlo (by tender) and also Corsica and Florence. All these trips were very easy although quite expensive. The single supplement meant we all paid almost double for the cabin but we had no interest in sharing. Dining was in a most attractive room with excellent staff. The entertainment was reasonable although usually of quite short duration. There were many activities during the day. We travelled as a group of three, and we had a table to ourselves for meals. In addition to the main dining room, there is an extensive buffet on the 14th floor, where one could get snacks, tea and coffee at all times. We will definitely be arranging a trip in the near future. Read Less
10 Helpful Votes
Sail Date: April 2017
We chose this cruise because of the itinerary and date that fitted in with work . This was our first time on Oceana , although we had sailed with P&O before. Our flight and embarkation went smoothly but there was a delay getting our ... Read More
We chose this cruise because of the itinerary and date that fitted in with work . This was our first time on Oceana , although we had sailed with P&O before. Our flight and embarkation went smoothly but there was a delay getting our luggage and some confusion as to why . The cabin was small and badly designed , with chest of drawers sideways on to the bed which meant it couldn't be opened and dim lighting . The wardrobe was an odd layout too , with shelves half way up in one side and pull out metal drawers the other side , giving little hanging space . It was , however , kept spotless by our steward . ( who also located some of our missing luggage ) The ship seemed to be in a constant state of repair , so a lot of areas were roped off , or out of use ( lifts and public toilets ) Communication was poor or changed at the last minuite , for instance being told a port was tendered , only to discover it wasn't , or shuttles not being offered , much to the confusion of elderly passengers . In Venice there was a long walk to the motor launch without staff to show where this was , problematic for those with mobility issues . On a positive note , food was excellent , as staff were usually friendly and hard working . The ports visited were lovely too . But I don't think I would cruise with Oceana again . Read Less
11 Helpful Votes
Sail Date: March 2017
Just back from Oceana, cruised from Southampton to Malta. The embarkation day started with a coach pick up from Manchester airport to Southampton as we would be flying back from Malta because the ship will be relocating and based there ... Read More
Just back from Oceana, cruised from Southampton to Malta. The embarkation day started with a coach pick up from Manchester airport to Southampton as we would be flying back from Malta because the ship will be relocating and based there for the summer. The first obstacle we hit was to find out that you had to book in and get a number for the coach at the airport, none of this information was given to us prior; and a lot of people were wandering around not knowing what to do. When we did get allocated a coach it was a smooth transfer and quite an efficient process at the port and we were able to use the cabin as soon as we were onboard. The cabin (A502) was clean and well presented though smaller than most other lines we have used at a similar price range. The shower room was very small as was the shower cubicle, when using the toilet your knees were up against the door; and when using the shower you had to dry off in the cabin as there was not enough room in the shower room. The bed in the room was very comfortable and there is enough space under it to store your cases. Space for clothes is adequate, though we have had better on other ships. The balcony area is quite small with two chairs that can only fit sideways and a small table, there is a bit of a overhang from the sun deck above and this does shade the balcony sometimes; but not a big problem. There is quite a lot of noise early morning from sun beds being dragged about on the deck above, and a lot of noise at sail away parties. Not sure why they need such heavy drum and base music for what are at that time of year mostly elderly people. The only real issues we had with the balcony was that the door is very hard to open, too hard for my wife to be able to manage. Ship wide there seems to be quite a serious problem with what looks like a ash tray has been emptied in the toilet, this seems to have been in every cabin where we had spoken to people and also in the public toilets. I reported the matter just in case it had just started and was given the following what I can only describe as a farfetched excuse " the black bits are coming from the ships funnels". Now I am not an expert on these things but if the ships exhaust system is connected to the water that flushed the toilet then they are in real trouble. A little mention about the drinking water on the ship, it took a full day before it was noticed that the desalination unit had broken down turning the water into raw sea water even though we had reported heavy salt content in the coffee during the morning. Though I am not one I feel having spoken to others that they should expect some heavy claims coming in. The decor in the ship is brighter than most other P and O ships due to it being built for Princess before transferring and being re-named. Having said this the ship decor is a long way short of some other lines and though a lot of people still like the dark wood it is becoming out of place in hotels and newer ships. Most of the fittings and furnishings are now looking quite old, though she is going for a re-fit later this year it will probably consist of patching up the carpets and painting over the large amounts of rust that are conspicuous all around the ship. The shops on the ship are overpriced and not really worth other than browsing on a sea day. Dining was quite disappointing, the service in the MDR was good though a little slow sometimes; but it was the food that let it down. Though you are not going to go hungry there were some occasions when there did not seem to be anything to excite your palette and ended up going for the staple steak or chicken. We did try the MDR for lunch but the menu was not very good and the service was quite poor. Food in the buffet was very repetitious, breakfast was very safe English fry up; and lunch was very poor on sea days. It was good to get off the ship and go for some nice continental food. Entertainment was well below par, the first show on the ship was three girls singing swing type songs. Though they were just about OK, they were set on an empty black open stage with a few lights behind them. The setting just about killed the act, the audience were not interacting with them and a lot of people were walking out. I did point this out to the entertainment manager but was given the excuse that it was the first night, to be honest they do not have a first night, only the day after the last cruise; so they could have left the background from the previous nights last show. Going back to trying to get in touch with the entertainment manager, I asked at reception if I could make an appointment with her at a time convenient to her; but was told it was not possible to do that. It was only when I related this to an officer on board that he got her to phone me in my cabin, but it would be better if they were approachable and able to talk to you face to face. Other shows were not much better and most shows are the staple ones that had been on P and O ships for years. One evening the show in the theatre was a film, not really what you expect for theatre entertainment. Other films were shown at strange times starting at 12 noon just when people want their lunch, the first one contained a lot of bad language and sex; this was not related beforehand just a small (r) whatever that means and it upset quite a lot of people who had gone in with children. There were some good musical groups on the ship with the exception of the jazz group who have a very limited audience. The main problem was the gaps between performances where people walked out ruining the ambience, there was only very low piped music while the band had a break. It must be to save cost on entertainers as other lined do a swap over with each act doing about 45 minutes. Some evenings there were quizzes up till 10 pm with only the musical act starting about 10:15. Two other nights were taken up with karaoke, so it would seem they are trying to save money by making guests make their own entertainment. One of the better entertainment points was the guest speaker Ken Joy who did several shows about the hay days of comedy. Another guest speaker Roy Locke who claimed to have played phantom in several countries (though he does not seem to appear in any of the official lists of either actors or understudies who have played this role). Though he did speak with some authority about the subject he was speaking well out of line when he said that "any one with cancer, especially if they wear a prosthesis; are always in rage". My wife fitting both of these cases spoke to him at the end of the show stating how upsetting she found this remark, but he just brushed it off. He needs to realise he is only talking about a mythical creature and that he has no knowledge of what real people with disfigurements feel. Moving on to the dance teachers, I can comment on this as I am a dance teacher with over 50 years experience. To put it bluntly they were a pair of bluffers who showed their limited knowledge when put on the spot with the band and asked to dance, do P and O not audition these people as the majority of dances they were teaching were wrong; though I guess the learners didn't know any different. Disembarkation went quite well though the information was a bit sparse, in particular what you need or don't need to do if you have registered a credit card. We were given air tags and boarding passes so were expecting a smooth passage through the airport but it became quite obvious when we noticed a queue outside that it was not going to go well. Though we did not have to check it the queue was to go through passport control, once inside the line went up and down the airport 4 times; and there was no representative from P and O to explain what was going on. It was only the friendly staff at Costa coffee who helped by bringing iced water to everyone, so a big thank you to them and a good bye to P and O. Would I recommend them to others and would I consider them as anything other than a last choice, well the answer is that there are other lines at the same price who will give you far better ships and service. Read Less
2 Helpful Votes
Sail Date: March 2017
Not sure very tired ship and over worked staff Very tired ship, the entertainment was average, the Headliners singers were appalling had to leave the show as we couldn't stand the racket ( first time ever ) good dancers tho. ... Read More
Not sure very tired ship and over worked staff Very tired ship, the entertainment was average, the Headliners singers were appalling had to leave the show as we couldn't stand the racket ( first time ever ) good dancers tho. The food was excellent so were the cabin staff. All the crew were very polite and helpful. The daytime entertainment was totalling boring. Most of the passengers were very old grumpy and rude....They should rename the company to O P cruises Old People Cruises. Overpriced to say the least, Butlins on the sea, the seating in the entertainments areas all lean forward and are very uncomfortable ( Worn Out ) if you are a smoking you are treated as a 3rd rate passenger, The water in the jacuzzi was tepid and hardly used by people. The casino management didn't like paying out winnings and made you feel like you were on a fiddle our worst casino ever. Read Less
11 Helpful Votes
Sail Date: May 2016
This was our first ever cruise and after reading reviews about the ship we were more than apprehensive about our trip.......well all that apprehension was unfounded......we had the most brilliant time, the ship is absolutely fine, bearing ... Read More
This was our first ever cruise and after reading reviews about the ship we were more than apprehensive about our trip.......well all that apprehension was unfounded......we had the most brilliant time, the ship is absolutely fine, bearing in mind that she is an older ship so bound to be tired in places but that is outshone by the wonderful attentive staff, the fabulous food and the great entertainment......the ship is spotlessly clean with staff working around the clock. What a great way to see the world, waking up to a new port almost everyday, on sea days there was more than enough going on to keep everyone entertained from the very young to the more mature passengers on board. Our cabin was and outside cabin on deck D at the back of the boat directly above the Starlight theatre, we were worried that there would be noise etc.......absolutely nothing, the theatre closed at 11.30pm each evening and we had no noise disturbance at all including from neighbours either side of us during the whole fortnight. I would have absolutely no hesitation in recommending the Oceana and this particular cruise to anyone. Well done P&O you surpassed all our expectations. Read Less
6 Helpful Votes
Sail Date: May 2016
We chose the cruise for the destination itinerary, but was recommended P&O by a family member. The destinations did not disappoint and we thoroughly enjoyed each day on land. Our biggest cruise disappointment was the lack of any ... Read More
We chose the cruise for the destination itinerary, but was recommended P&O by a family member. The destinations did not disappoint and we thoroughly enjoyed each day on land. Our biggest cruise disappointment was the lack of any form of imagination in the menu and the poor food quality. It was bland, overcooked and invariably small portions. It felt that P&O were definitely counting the pennies and giving as little variety and keeping costs down. The dining staff worked very hard and no fault could be levelled on them. The Plaza buffet did offer a good selection at breakfast, but the dining room served scrambled eggs with an ice cream scoop to ensure exact portions. The best thing was the fact we had tea making facilities in the cabin. The cabins were a little tired, plenty of rust patches on the balcony, with numerous problems with their sewage system. Beds very comfortable though and the cabin staff were excellent. The entertainment was generally good, variety of events through the night, with some activities during the day. The "British" sail away was like a "holiday camp" event and, for us, embarrassing, which we apologised to friends who came from South Africa and Australia. The entertainment staff worked very hard to drum up support. The entertainment manager criticised other cruise lines which was uncalled for. We had repeats of the same films on the TV for the two weeks, with very limited other channels. More of the problem as we had two days at sea, with rain and heavy winds. The ship rolled even in light swells, so with strong winds and seas of two metres, we had an interesting dance class ! We have been on other cruises with other companies, with similar size ships, with nothing like this ship's lack of stability. Perhaps next refit they need to look seriously at their stabilisers. The ship's information newsletter gave much information about activities, which was good, but their weather forecast was always optimistic ! There were no port tours at all, even though we had four days at sea and so you had to do your own homework about future ports. We did much before we embarked. All cruises overcharge for shore excursions, so too any alcohol, the same here. But you were allowed to bring on some drinks for your room consumption. A good point. One of our main reasons for cruising is to sample excellent culinary fare each evening, with a flare of international cuisine. This was really absent and an anti-climax each night, but, if you like "canteen style" British food, then this cruise could be for you. It was aimed for the British cruise patron and not an international market. Overall a disappointment. Read Less
6 Helpful Votes
Sail Date: April 2016
After a fabulous 2015 Christmas and New Year trip on Oceana scoring top marks in review categories we decided to go back to what was our favourite ship so far, however too much refit work going on around the ship, too many areas blocked ... Read More
After a fabulous 2015 Christmas and New Year trip on Oceana scoring top marks in review categories we decided to go back to what was our favourite ship so far, however too much refit work going on around the ship, too many areas blocked off for maintenance and deck area loungers were squashed too close together as the group of floorers started to replace all blue deck carpet throughout the ship. Lots of complaints about deck hammers, noise and inconvenience. Had to move cabin after 5 nights of blockages and foul sewerage smells, avoid all cabins around B231 as there is some serious problems here. Big disaster with the return flights which were a total mess, tickets missing, baggage lost and long queues as a result of Genoa systems crashing repeatedly. P&O flight rep and the captain of Oceana could not help. Give fly cruises a miss from now on too stressful. BUT a great cruise again not as good as the last cruise trying MSC next. Food was ok, again but not as good as Christmas, staff still very helpful more so in Café Jarden, The Beach House and surprisingly the Grill. Food choice not too good on some nights. Main dinning rooms still suffer the same issues as before (slow service) but the food was hot ! We know what to expect on the entertainment front and all was ok but special treat The Blue Jays 50s band was first class. Comedian a bit old hat. The headliners doing their same routines but still entertaining. I know we booked late and choice of cabins was greatly reduced but some basic qualities were missing with health and hygiene issues playing a big part in our moans as drains were regularly (5 days) blocked with sewage smells coming into the cabin so much that we had to wedge the cabin door open, leading us to complain after 5 nights of blockages and sewage smells. However we were moved to a new cabin but ended up next to the crew door which on disembarkation day was noisy all night as luggage was dragged around the ship and banged against the walls and door frame until the early hours. Staff service, no problems here, special thanks to the senior officers who we met on the last Oceana cruise who looked after us. 1st cabin steward a bit of a day dreamer, 2nd was ok but didn't see much of him. A little moan about the customer services desk staff who tend to apply the blame culture before listening and resolving any issues, perhaps a bit more training here? The Captain listen to our complaint about only one of us having a flight boarding card, no real explanation was given and instead of just walking through to the plane we had to queue at the British Airways desk for at least an hour with other passengers who had similar problems. One couple was so upset as they wanted a four year old child to sit on his own at the back of the plane due to the seat allocation mess which eventually delayed the flight. Having previously had a disappointing 2015 cruises on Arcadia and Britannia favouring Oceana as the flag ship following a fabulous 2015 Christmas & New Year cruise we have to say that we now understand why the reviews are so varied as we now will not be sailing on her until her refit is completed and are now off in June 2016 with MSC to Miami. Oceana is our favourite P&O ship and we are disappointed that we had to give her a poor review as we know what she and her crew are really capable of and perhaps she and the crew need a break. Read Less
Oceana Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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