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2 Helpful Votes
Sail Date: March 2019
I chose to go on the Dubai to Valletta cruise onboard MV Oceana because having cruised so much I wanted new ports, the ports were restrictive for powerchair and Wheelchair users but still a good time. The ship is probably the worst in ... Read More
I chose to go on the Dubai to Valletta cruise onboard MV Oceana because having cruised so much I wanted new ports, the ports were restrictive for powerchair and Wheelchair users but still a good time. The ship is probably the worst in P&O,s fleet as it has poor access to open decks and some of the disabled toilets are difficult to open and some toilet seats don’t stay up but temper this disappointment with a friendly staff and first class food. My own cabin B312 had two broken lights, one faulty one and the bedside lights were erratic at best, service in the dining room was slow though this did improve. I just wish the ships accessibility had been addressed at her last refit, the captain and crew are a gem and need a better fitted resource. The theatre has an area at the back for wheelchairs and scooters but latecomers to the theatre consistently crowd you and spoil the experience, time the entertainment staff did something about it and I also had concerns over safety due to it ( is it a fire safety breach) Read Less
3 Helpful Votes
Sail Date: December 2018
We wanted some sunny weather and a Christmas cruise and had expected younger guests with families. 90% of the guests were 70 years old + and infirm in a multitude of ways. There were few children on board. Oceana is a relatively ... Read More
We wanted some sunny weather and a Christmas cruise and had expected younger guests with families. 90% of the guests were 70 years old + and infirm in a multitude of ways. There were few children on board. Oceana is a relatively small ship. The lifts are very poor and the central group do not cover all the floors. The computer control of stopping was useless. The decor is dull and tired, mostly dull wood finish. Conversely the ship must be congratulated on their superb Christmas decorations all over the ship. The entertainment dancers and singers were superb and put on performances every other night. The two theatres - front and back of the ship made for a good choice of entertainers. Meals in the restaurant were good, but not excellent. Those in the 14th Floor plaza cafe were poor. The destinations were Madeira, 3 islands in the Canaries and Lisbon. We have visited them all before, and so did our own thing. We cannot comment on the ship excursions. We were unaware of any pre-port information talks - it could have been useful. Read Less
3 Helpful Votes
Sail Date: December 2018
We fancied an Xmas cruise so we would not need to cook this year, and also for a little chance of winter sunshine. I and my wife have now completed some 16 or so cruises, but this is our second one with P&O, the first being a year or ... Read More
We fancied an Xmas cruise so we would not need to cook this year, and also for a little chance of winter sunshine. I and my wife have now completed some 16 or so cruises, but this is our second one with P&O, the first being a year or two ago on the Ventura, which was just 'OK'. Our choice was based upon destination and price, and the Oceana fitted the bill, it was going to the Canaries and Madeira over the festive period. We had never visited the Canaries, so it was an opportunity to see if we liked them, and would go back and to get some sun. We had an evening at the Holiday Inn Southampton prior to the cruise with inclusive parking for up to 15 days and two-way ship transfers, which we booked ourselves. This turned out to be good value and close to the Mayflower Terminal. The morning of departure was a breeze. We were due to board at 1 pm, but arrived about 12 pm in an early taxi. No problem check in was very fast and we simply walked on the ship after depositing our cases. Our first cruise with P&O had a quick check in and this was no different, probably better and faster than any other company we have been with. This speed and efficiency on disembarking and boarding continued throughout our trip and at the destinations. Very easy and stress-free, and on our final disembark at Southampton. Wewll done P&O Our cabin was soon ready, within the hour in fact, and the buffet of course was open!. ( See points on cabin below ) First impressions were good, and overall the staff were attentive, and as my wife was diabetic they helped her with the diabetic meal choices. Food everywhere was of a good standard ( we did not each much in the buffet as we prefer the main dining room ). over the 12 days there were recurring 'favourites', ie steak, chicken etc but overall a good choice. Meals were well presented and hot which is vital for me. We heard someone moaning about the poor standard, but to be honest what do they want ?. There was a wide choice at every meal, so something for everyone. Again,service was good and we had no complaints. The restaurant staff work very hard as do the wine waiters. I had pre ordered a wine package of 6 bottles, and this suited us fine as we had about half a bottle per evening. We also had drinks in the bar, a gin, or Martini in the evenings and the odd beer. Prices are UK pub prices as I dont think they do a specific drinks package. However we both got £115 cabin credit as part of the deal and this was great, as we did not spend much in total. A bit of a moan though. More than once they did not have the advertised drink, particularly the selection of beers, and beware of the 'cocktails'. One guy asked for extra alcohol in his as to be fair, some taste very weak!. I think the bar managment need to get their act together, as it could be improved in the bars. We also found the ship busy,. but it was Xmas, but there was often a lack of a quiet space to have a drink. The Yacht and Compass Puib was always noisy with some activity going on, so no quiet drink in there. Most nights we opted for Magnums bar which was OK The voyage was fine, but for 24-36 Hrs we hit a force 9-10 in the Bay of Biscay on the outbound leg. No effect on myself and my wife who dont get seasick, but a massive shock to some first time cruisers and many of the passengers who wewre ill. In fact we heard a couple complain at reception about the weather !!!. I think folks need to realise that if they book a cruise, particularly in December, and it the Atlantic then this is a chance you take!. Its not P&O's fault. Once we got through it conditions were calm for the rest of the cruise and all the way back to the UK, although I think a few passengers got off at Madeira and flew home !. Ports of call were fine, as was the weather. We missed Lanzarote due to winds and tidal conditions so had two nights in Tenerife which was fine by us. We love Madeira, but we were not too impressed by the Canaries, but that is a personal thing and we would not go back, although we got the nice weather. We only had one excursion ( only as we had two days in Santa Cruz and I had not planned on another day ) to mount Tede, which was very good and we enjoyed it. Overpriced as always, but we did end up spending less than we thought. Lisbon was nice, but it was colder than the UK !! The entertainment overall was varied and quite good, we varied our shows each night which is something we like doing; so there was something for everyone. I did not like the magician, and normaly I do, but he did not impress me at all. The crew dancers were great and there was plenty to do all over the ship. Guest speakers ( one on planets and space, and the other on showbusiness ) were both entertaining. The ship, well, OK but I am not keen on the Fincantieri ships, dont know what it is, but just not my scene. That said we felt very safe with a first class crew. One issue though. we are not old yet, but I thought we had got on a Fred Olsen ship!!. The number of passengers with walkers, wheelchairs and chronic problems ( which they loved talking about ) must have kept the sick bay busy. Far from being a booze cruise at times I thought I was in a rest home...Well perhaps its Xmas, but we would prefer a somewhat younger crowd, but again maybee its the ship. Overall a nice cruise, better than our first P&O experioence, so we would probably book with them again on a different ship Read Less
3 Helpful Votes
Sail Date: April 2018
This was my first cruise and I wanted it to be in the Mediterranean which is usually fairly smooth. The facilities on this ship were really excellent. The cabins are well kept and the staff could not be more helpful. Both embarkation ... Read More
This was my first cruise and I wanted it to be in the Mediterranean which is usually fairly smooth. The facilities on this ship were really excellent. The cabins are well kept and the staff could not be more helpful. Both embarkation and disembarkation went very smoothly. Numerous staff were on hand at London Gatwick to assist and the flights and times were part of the cruise package. I was with two friends, and we went on shore to Monte Carlo (by tender) and also Corsica and Florence. All these trips were very easy although quite expensive. The single supplement meant we all paid almost double for the cabin but we had no interest in sharing. Dining was in a most attractive room with excellent staff. The entertainment was reasonable although usually of quite short duration. There were many activities during the day. We travelled as a group of three, and we had a table to ourselves for meals. In addition to the main dining room, there is an extensive buffet on the 14th floor, where one could get snacks, tea and coffee at all times. We will definitely be arranging a trip in the near future. Read Less
1 Helpful Vote
Sail Date: October 2017
Great P&O cruises until Oceana two years ago - then poor food and badly over crowded. Last year we sailed on Brittania. Brittania was not much better, too big, food no better and not enough amenity space for nearly 4,000 passengers ... Read More
Great P&O cruises until Oceana two years ago - then poor food and badly over crowded. Last year we sailed on Brittania. Brittania was not much better, too big, food no better and not enough amenity space for nearly 4,000 passengers Meals very disappointing. Excusrisions over priced and boring. Definitely our last P&O cruise unless things change for the better! (After 14 cruises!) We travelled with a disabled friend, there were so many disabled, it took ages to get lifts and access to the needed spaces. Not a problem if the ship had eneough lifts etc but sadly Brittania did not. the extra price paid for the special meal dining was a worthwhile effort, sadly such meals were standard not too long ago. We booked a nice balcony cabin whic, unfortunately, our disabled friend could not visit since the doors were too narrow for his ir. He could only an inside cabin in the stern. P & O needs to try harder! O What happened,... price competition? Please bring back the old P (& O! Read Less
12 Helpful Votes
Sail Date: June 2017
Having thoroughly enjoyed last years cruise on Oceana we certainly felt things had changed this year. The Thomson flights were acceptable, transfers and embarkation all very good as usual with P+O. As we had saver fare we got our cabin ... Read More
Having thoroughly enjoyed last years cruise on Oceana we certainly felt things had changed this year. The Thomson flights were acceptable, transfers and embarkation all very good as usual with P+O. As we had saver fare we got our cabin allocated (A715) and dining which was (again) fixed at 8.30pm, so for the second year with didn't bother with the MDR which is no loss to us. Our cabin was high, starboard at the rear, so more movement felt this year but nothing untoward, the balcony a first for us was welcome but small and tbh we didn't sit on it much, more of a viewing platform ! it was under the Lido deck and the only noise from above was the odd heavy footed passenger during the day. The cabin itself was functional but tired, small tv and limited channels, the cabin was kept tidy though by the pleasant stewardess. Beds and pillows we're very comfy. As i said we don't use the MDR, so the buffet is our haunt, food very much canteen style, heavy on Indian and Chinese we thought, too much so. Food is acceptable but nothing special (watery custard, watery mash, poor meat joints spring to mind) as a buffet its quite small and limited, lets say in comparison to the huge Egyptian spreads in hotels we visit. The desserts are generally tasty though. As with any buffet it can look a bit untidy at times and picked over, more front of house staff needed we thought. Service in the buffet for drinks and table clearing etc is apathetic and lackluster, staff seemed unmotivated, more so than last year. Oh and the dress code is now not enforced in the buffet, t-shirts, shorts flip flops all now allowed, i did ask the manager directly and he said said it was because of customer back lash on challenge ! The rest of the ship as we know is old and tired now but still fully functional and P+O do a great job of sectioning off areas to suit all tastes, the quiet promenade deck for reading and snoozing, front of ship for quiet sunbathing, center of ship for you party folks and the adult rear section for peace and quiet, the odd kid did stray to the rear and unfortunately wasn't advised by staff. Ports of call we're all very nice and well handled, shame as with all cruises excursions are over priced, just one tender port, Sarande. Entertainment and the theaters all excellent as last year with some good shows as usual. So the main point of change for us, STAFF, on the whole just so apathetic and un-engaging, so different from what we remember. Examples, no drinks offered for 2 hours round pool, approached bar for water told "over there ! ", served at Horizon Grill with not a single word, plates left on breakfast tables 30 mins+, staff passed in corridors in silence, served at meat station in buffet again in silence etc etc, all on there own small things but as a whole do not really equate to any form of "service". We filled in the on board questionnaire and reduced our "auto gratuity" by 50 % as we really felt we received little to no service above semi acceptable, where as last year it would never have crossed our mind to do so. So overall we did enjoy the cruise i promise ! P+0 still do well in a lot of areas but this ship desperately needs its anticipated re-fit and for me P+O need to decide where in the market they want to be as at the moment they seem unsure. This year we went straight to P+O for our second cruise without thought next ...sorry P+O i think we may try elsewhere. Read Less
10 Helpful Votes
Sail Date: June 2017
Worst holiday I have ever had. I am in a wheelchair permantly I was not able to go on exscurstaions due to no access for wheelchair. Not able to going in any bar or show on black tie nights because my husband who assists me was not able ... Read More
Worst holiday I have ever had. I am in a wheelchair permantly I was not able to go on exscurstaions due to no access for wheelchair. Not able to going in any bar or show on black tie nights because my husband who assists me was not able to remove his jacket. Not access around the pool areas . No access in the starlight show the only access for wheelchair was used to stack the people's who could walk . Priority lifts used by everyone able to walk , people queuing to get in lifts at meal times . Shops not accessible due to stands being put in the Isles to sell things and entertainment very poor , not able to see any on the deck 12 because of no access . All entertainment in the day was based on fitness so not able to do this. £84 charged for a week for 2 for tips , drinks exspencive £15 for double becardi & coke . Seemed to me that all the ship was interested in was getting your money off you by selling photos all the time. You are only allowed in the dining area at night for your meal for 90 miniuts because the next sitting needs to be done. Staff smoking on the deck in there uniforms not good smelling of fags when serving customers . What price you see it advertised at seems cheep untill you pay all the exstra on top after booking so if you are in a wheelchair and can not walk do not book this ship . Read Less
8 Helpful Votes
Sail Date: April 2017
We had a mini-suite on Deck 10 - (B410) A nice size with enough space to store my wife's wheelchair. Excellent shower & whirlpool bath. Unfortunately, the furnishings were rather worn with stains on the sofa cushions and fraying ... Read More
We had a mini-suite on Deck 10 - (B410) A nice size with enough space to store my wife's wheelchair. Excellent shower & whirlpool bath. Unfortunately, the furnishings were rather worn with stains on the sofa cushions and fraying fabric on the chair arms. Cabin steward Tommy was excellent as were all the staff on board. P & O are to be congratulated in designating one lift as priority for wheelchairs and most passengers abided by this. We ate in both the Beach House and Cafe Jardin restaurants and they were both worth paying the cover charge. The food in the main restaurant was also very good. Disappointed that there were only 2 'musical' shows but the majority of the other acts were very good especailly the young acapela group M4 who we saw twice. We had pre-booked a special disabled excursion to Rome but we were informed that this could not take place after we had sailed. As this was the only disabled excursion which P & O had organised, all we could do was get off at each port and walk round. Civitaveccia was a major problem as there was only one disabled friendly bus with a ramp and this had to cope with the FIVE cruise ships that were in port - we had to wait a long time for it and later in the day it broke down meaning a wait of nearly an hour. La Spezia on the other hand was brilliant in that every shuttle bus had disabled access. Airport transfers were in a disabled friendly vehicle and we were given priority embarcation. Read Less
1 Helpful Vote
Sail Date: March 2017
We chose this ship because it was calling at ports that we had not visited before. The ship is tired and is really ready for it's refit at the end of the year. It was cold on board and people complained to reception. In the ... Read More
We chose this ship because it was calling at ports that we had not visited before. The ship is tired and is really ready for it's refit at the end of the year. It was cold on board and people complained to reception. In the evening the selection of food in the Plaza buffet was not very extensive and also lacked variety, however, the staff were excellent, we couldn't fault them. If, like me you are disabled and cannot get up and down stairs then this is not the ship for you because, if any of the ports on your cruise are tendered you will not be able to get to the tender platform. I was told there was not a lift that would take me from deck 4 down to deck 3 to get to the tender, so I was unable to go ashore. This is the only ship that I have encountered this problem . As this was our first cruise on Oceana, we gave them the information needed regarding my disability and needs when we booked but no-one advised me regarding the tendering situation of this ship. We are having to cancel another cruise booked on this ship in August/September because of this problem. Disembarking was excellent and the accessible shuttle buses were brilliant. Read Less
4 Helpful Votes
Sail Date: February 2017
This is the second time we've opted for a long stay cruise on this ship. The embarkation and disembarkation procedure is first class. The ship is immaculately clean and every where you see bright, sparkling surfaces. We never look ... Read More
This is the second time we've opted for a long stay cruise on this ship. The embarkation and disembarkation procedure is first class. The ship is immaculately clean and every where you see bright, sparkling surfaces. We never look for anything other than a plain inside cabin as all we do is sleep in it. The entertainment staff excel in providing something for everyone, including football from the UK. I'm a picky eater but I never went hungry as there was always a multitude of eating options and dishes available. There was a good variety of tours available, being a wheelchair user I couldn't go on many but the two we did get on we're good La Caruna is a picturesque port with lots to see, the Iguana farm trip was fantastic (you can feed these vegetarians and be surrounded in seconds). The two speciality restaurants are very reasonably priced for a top class three course meal. Throughout this ship the staff are phenomenal them are unfailingly polite and professional, even in the face of some people who were an embarrassment. As the ship is only sailing for four weeks next year we're now considering the Ventura for next winter, if it's as good as the Oceana we'll be happy. Read Less
Sail Date: July 2016
Embarkation and Disembarkation Embarkation was good and with a time set for embarkation you know what time to arrive. We arrived early due to us stopping in a hotel the night before and had to sit and wait as did other people who ... Read More
Embarkation and Disembarkation Embarkation was good and with a time set for embarkation you know what time to arrive. We arrived early due to us stopping in a hotel the night before and had to sit and wait as did other people who arrived early but the systems seems to work and we had no complaints. Disembarkation was easy as we were able to leave the ship any time after 8.15am and were on our way home at 9.00am with little hassle. Because of our disability we use a porter to help locate and carry the bags and they help to load the car with the bags, and for a small time we find that very helpful. Dining We had freedom dining because we like to get ready and dine when we want to as first sitting is a bit early and the second sitting is too late for my wife as she has a stomach complaint. We had various sizes of tables from a two to an eight person and we had a mixture of good company to the boring and rude company, but that’s what you have to plan for. The food was at about the same standard as our last cruise in the summer. In the evening it was always hot, well presented and depending on the size of table swiftly served. I cannot say we had a poor meal at any time although we only used two restaurants. We always had breakfast and lunch in the buffet restaurants and because of the wheelchair I was always asked if I needed help. As I want to stay independent this was always declined yet I was asked every time we entered the restaurant. There are plenty of table to sit at, but some are easier to get access to in a wheelchair. Like everyone one has to take your chances and sit at tables that one can get too. Entertainment and activities We saw a lot of shows and except for the fist comedian we were impressed with the standard. The ships troupe was very good and we viewed most of there shows as they were new to us. The troupe we quite young and had some new members, who we got in conversation with, and they were enthusiastic of the stage as they were on the stage. There was a broad range of show to solo singers to a group of soul sings, two different comedians as well as the singer and pianists situated in several areas around the ship. I would say that there was something for all tastes through out the twelve days. Access to the theatre was easy for those in wheelchairs and scooter and could cater for at least seven wheelchairs at the back of the auditorium on each side with the first four rows at the back reserved for disabled passengers. Port and Shore excursions We had been to all the port except Casablanca and we could get about in most of them with little or no difficulty. Were there was a shuttle bus we used it and was very please with the transport provided. Unfortunately we were told about three day before we were due to go into Casablanca that the disability transport was not going to be available, which meant we could not get into the town but would be stuck at the port area. Although this was a disappointment due to the weather conditions and a very large swell we were unable to get into port. In some of the ports there were some accessible tours but due to lack of take up the one we would have done was cancelled. Overall The ship was very comfortable and with easy access to all areas and although she is sixteen years old and due for a refit next winter, we found her to be well maintained, comfortable, and would go on her again should a cruise arise with port we want to go too. Crew on this ship were very friendly, helpful, and always willing to go the extra mile and even the captain made a special effort to speak to me at the “Peninsula Cub” party to enquire if all was well with us and the cruise. Read Less
9 Helpful Votes
Sail Date: July 2016
The booking, cruise personaliser, flights and transfers we're very well organised, we we're impressed, especially being on a bonded flight. The only downside was our suitcases didnt arrive to our cabin until about 5.00pm but we ... Read More
The booking, cruise personaliser, flights and transfers we're very well organised, we we're impressed, especially being on a bonded flight. The only downside was our suitcases didnt arrive to our cabin until about 5.00pm but we had the cabin at 1pm. This made visiting Venice a rush and we had to go in our "travel clothes", muster was at 5.30pm so we had to be back by then despite sailing at 10:00pm. Though it does seem names are not checked off and i did see some people doing it later but P+O don't mention this. Our cabin was A211 allocated as we booked a late deal and our meal was allocated at main dining 6.30pm. The cabin was much better and larger than expected, well equipped and in good repair, our steward Jason kept it in great condition and always tidy. As we we're at the front of the ship 2nd floor down we had no engine noise or music etc though you do hear "inconsiderate guests" who for reasons unknown allow there cabin doors to slam, when there really is no need. The TV has a good range of channels but is badly angled and small. Tea and coffee included in all cabins. I should mention we are not into formal nights or formal dining with strangers so as we didn't know what table size we had and didn't have freedom dining we choose to use the buffet for all our meals and this was perfectly fine by us and it seems is what a lot of others do as well, great thing about cruising, choices, you can really do what suits you. Now the buffet itself, or The Plaza, was probably the area we had the most niggles with. Generally only one serving side is open at any time and this does cause congestion. We also thought the buffet size and selection was small compared to our other holiday destination, Egypt, and lacked flair....despite that the food was generally tasty. Usually consisting of a themed buffet and a main English style roast. Hygiene was enforced on entry, dress code less so, infact we never did really grasp what the rule was...first night dress shorts we're worn by most, then other nights turned away, trainers seem allowed on women but not men...all very hit and miss. We have no issue with a code but either enforce or not. Drinks service in the buffet was also quite poor, most night your main was finished before you even got offered a drink. I should say drinks on the whole we're pub prices £1.95 for a large Pepsi for example (we dont drink alcohol sorry folks) Also one of the main features of the buffet it panoramic view is spoiled by dirty windows, this was from getting on to getting off. The rest of the ships public areas are well maintained and quite traditional in style of earlier cruise ships, this ship also has a full wraparound promenade deck. There are multiple bars all with different styles and atmospheres. Pool/sun areas are fore, aft(adults) and mid (main area), on sea days the main area is lively to say the least ! but peace can be found fore and aft. Despite was P+O staff say there are not enough sunbeds for everyone, come up after 9am and you will be sat on the floor as many did, the staff did try to police reserved beds but tbh it didn't help much. We never had an issue but we are early risers so at 8am choice is no problem, we found the splash pool area at the front suited us. Burgers/hotdogs and snacks are served from the grill by the main pool during the day. I should mention the only free drinks with meals are water or tea/coffee apart from breakfast when juices are available. The main thing we we're very impressed with was the evening shows, all we're topclass and highly recommended, the daytime speakers we're also very good. The ports on our cruise we're all good and apart from Rome could all be done via just walking, we even got to dock in Kotor so no tenders. Overall we enjoyed our first cruise much more than expected. The Oceana is no doubt aged-ed and if you look for it you will find rust but for the price its a fine ship for a first time cruise and we had no regrets booking it. It's very British, P+O dont hide that but this may or may not be to your liking, we thought the sailaways we're a bit "tacky" lots of flag waving in French ports...and unlike those lines that have dropped formal dining nights P+O hold onto them, though like i say you dont have to attend though you do feel a bit out of place not doing so. Overall recommended. Read Less
9 Helpful Votes
Sail Date: May 2016
Having recently become disabled I wanted a hassle free holiday. My first in 4 years The cabin was filthy and took two days to correct all the negatives. We photographed the stained and soiled beds. There was dust everywhere and ... Read More
Having recently become disabled I wanted a hassle free holiday. My first in 4 years The cabin was filthy and took two days to correct all the negatives. We photographed the stained and soiled beds. There was dust everywhere and the cabin window was so dirty you could not properly see out the window. We spent hours on the cruise personaliser booking excursions, only to be told once on board. All of that effort was futile ( no guarantee !). Then the steward in charge of excursions was replaced in Livorgno and suddenly everything was possible after all. Absolutely stupid ! The aircon in the cabin was stuck on a noisy mode and fluctuated between hot and cold. We ended up spending as much time on deck as possible simply to escape the unbearable temperature fluctuations. I ended up having to buy an inhaler due to a dust allergy which hadn't surfaced in 20 years. The flights which P&O provided us with were another complete joke. I spent hours on the phone going through disability questions. Only for them to post things in triplicate whether through loss or ineptitude ? In the end we turned up in Birmingham airport to discover the seats allocated were not the ones arranged. I work for an airline so I know the excuses offered were a pack of lies. Then in Genoa because everyone had left the aircraft and caught their P& O coach connection. I was left very uncomfortably waiting for a wheelchair taxi to go to the ship. In the process of this stupidity my carer had her phone knocked out her hands and broken. Which we then spent a large amount of shore time trying to fix. Basically because none of the crew wanted to go out of their way to sort out. The restaurants we had booked were an open dining plan. In theory then we should have turned up and because of the flexible nature of dining hours have eaten as and when we wanted. The aircon in the dining room was unbearable. Cold and loud. The food was ok but because of the aircon unenjoyable. The actual CRUISING experience was very enjoyable watching islands like Corsica and Sardinnia drift by. Sailing past Capri or viewing Vesuvius. Entering the Messina strait or getting a glimpse of Mt Etna. Being escorted by dolphins or seeing turtles. But in terms of value for money. Extremely disappointing. In the end Croatia sums it all up. We were told "you won't be able to go ashore in Dubrovnik !". Well guess what I did. Unfortunately we had missed any chance of taking a taxi. If you want to see or experience the madness which is on board entertainment. P & O style then the departure from Croatia has to be seen to be believed Union Jack flag waving and a medley of extremely badly sung songs. On arrival in Venice most of me was glad to get off. The majority of the crew were great. We ended up eating in the self service spread restaurants. Mainly because the air con didn't get up there so much. We didn't take the package flights back mainly because of how P & O handled the outbound. So in summary. P& O made a complete fist of my 50th birthday celebrations. The care of wheelchair pax is lamentable. The only positives were the shore excursions. I ended up on the floor after falling out my wheelchair because some bright spark inadvertainly pushed me against a door swell.The lifts with supposed exclusivity for disabled were a free for all. It has taken me a few months to digest this trip I would advise anyone thinking of making this journey to get concrete guarantees from P& O around any issues to do with wheelchair travel. Because of the damage to my carers phone and the time spent trying to sort out issues my 7 night cruise is one nobody deserves Read Less
4 Helpful Votes
Sail Date: December 2015
This cruise was booked as a transfer booking from an earlier cruise that had to be cancelled, whilst being able to transfer the booking it did mean we lost the little extras like free parking. Still retained the chosen dining option, and ... Read More
This cruise was booked as a transfer booking from an earlier cruise that had to be cancelled, whilst being able to transfer the booking it did mean we lost the little extras like free parking. Still retained the chosen dining option, and the free shuttle bus options. Embarkation was a touch slow due to having to wait for my partner to have assistance with boarding, following an operation that affected her mobility, all pre arranged prior to arrival. She was added to the list of People with Mobility Issues and allocated a wheelchair helper. Hold onto the fact that pre booking had been completed and documented prior to boarding. Weather in December across the Bay of Biscay is all you dreamed of, if you often have nightmares, but it added to the excitement. Out and back it was bumpy, the old gal was groaning at times, and the toll was telling as she shed some ceiling tiles, glassware, china, and Christmas Trees. Motion Discomfort (Sea Sick) Bags were deployed at the stairwells. The further south we went the calmer it got, Lisbon was nothing to really get excited about, Cadiz was better, Gibralta a one street shopping arcade, with Cartagena and Malaga just as one would expect, however the Chocolate and Churos were fabulous in Cartagena, almost a meal. Casablanca was a bit of a manic mystery, we had booked a shore excursion with the ship, and before arrival had a note about Foreign Office advice on Casablanca with a rider of there was nothing to worry about. Slightly later before arrival there was a notice of a change in the trips itinerary due to parking restrictions ! The trip was uneventful, though having a Driver, an 'Assistant' a Guide, and two of the ships crew posing as tourists make me think that perhaps Casablanca are not taking chances with tourists. All that said, it was a charming place and so different from what was expected, thoughts of Bergman and Bogey were way off, the place is a massive built-up city with manic traffic, you get a real buzz. Funchal was magical and just made the whole cruise, I understand that New Year is something else, I'd go back there for December again. Food was as you would expect, and service was generally acceptable, the speciality restaurants were noting special, there again the cover charge was only £5 a head, food was fine but service a touch off. Wine waiter delivered the bottle never to be seen again, sweets delivered to the wrong table, and LED candles. Not earth shattering but hardly special ! Cabin service was reasonable, though I did resent being lobbied for an excellent rating at the end considering the acceptable not outstanding service received. On arrival we had a flower in a vase, after it wilted and shrunk daily as the stem was trimmed, it eventually went, with nothing to take its place, I finished making up one from the daily 'what's on sheet' just to fill the vase, and the sweeties were never replenished. I know that all this is trivial, but if an attempt at being special is going to be made, at least make an effort, not half an attempt. Disembarkation was the ruination, I appreciate shifting and re-loading customers has to be organised, but having registered as needing assistance on, there was no trace of needing assistance off from Mrs Clipboard, despite the ships staff knowing of the reduced mobility. The guys wheeling the wheelchairs were brilliant, just Mrs Clipboard who would only recognise her list which I suspect was blank when she walked on board ! In conclusion, was it worth it, just about, would I go again, yes if the fare was right, did I enjoy myself, yes, there were great moment and not so great moments, but all in all enjoyable, would I go with P & O again, yes, again at the right price, but from this trip I'd suggest that they are no different from other package holidays, not quite as special as they once were. I have sailed a good few times with various lines, all have something good and something not quite so good, just book and enjoy. Read Less
Sail Date: June 2015
Me and my sister have just returned from this cruise and thoroughly enjoyed it. It was my sisters first cruise and she is definitely going to do it again. Flights were good but very early. When we arrived at the ship it was all very ... Read More
Me and my sister have just returned from this cruise and thoroughly enjoyed it. It was my sisters first cruise and she is definitely going to do it again. Flights were good but very early. When we arrived at the ship it was all very organised and we didnt have to wait too long for cabin and luggage, just wish we had packed bikinis in our hand luggage. The inside cabin was quite small but storage was good and very clean. Wish there had been more sockets. We had Freedom Dining which was great and we shared tables of 8 all week, so met some lovely people. Food and service was excellent. We went for lunch at Marco Pierre Whites once but werent at all impressed apart from the lovely cakes! The entertainment was really good especially Tina Turner, The Headliners and Jim McGee. The excursions to Florence and Pompeii were good, but needed much longer at Pompeii. Would make my own way next time. I would have liked to have a singles meeting in the afternoon as in the morning most people are on trips. Upon leaving the ship everything was extremely well organised - well done. All in all The Oceana is a lovely ship with great staff and good entertainment. I was interested in how well people/children with disabilities or in a wheelchair were catered for - this seemed ok but there was no access to any pools or childrens area. I am thinking of taking my 5 year grandchild who is in a wheelchair on a cruise in the future. Read Less
2 Helpful Votes
Sail Date: April 2015
An excellent start to cruising. The flight from Manchester was ridiculously early which meant our first day was a bit of a washout as we were to tired to see Venice. This was made up for by the views from the balcony leaving port ... Read More
An excellent start to cruising. The flight from Manchester was ridiculously early which meant our first day was a bit of a washout as we were to tired to see Venice. This was made up for by the views from the balcony leaving port absolutely fantastic and made better by the free champagne. Embarkation was quick and efficient and our cabin was lovely. Tours were very informative but the Monte Carlo tour is not really suitable for wheelchairs, neither is the Rome trip as we were rushed though the Vatican museum without seeing anything in order to meet the rest of the tour having used a lift and the roads were cobbled as you would expect. Monte Carlo can be done by yourself either by walking from the port or getting on the tour bus which is at the port. Montenegro was beautiful and can be experienced by yourself with the walled town just yards away from the ship however the tour guide was very friendly and knowledgeable. Corfu was the highlight for us having arrived during a festival which made the trip but regardless, the town is beautiful and easily accessed on foot. The shops are lovely with a good range of leather and lace items. The monastery was just a small chapel and if you are an animal lover you too will be upset by the site of the cats with various injuries and the smell was unbearable. The trip to the vineyard was informative but the only thing we saw was a warehouse/shed full of wine. The food and wine provided was delicious but having bought 6 bottles of wine we didn't realise they sold us wine of a different vintage which was undrinkable and not what we had tasted. We had freedom dining which suited us fine being able to dine when we wanted. We found the food to be of a very good standard and the staff, polite, efficient, helpful and friendly.The plaza was a bit of a free for all and while the food was acceptable it is nowhere near the same experience as dining in the restaurants. The staff were of the same standard as everywhere else but a lot of the clientele lacked manners with people pushing in, grabbing food with their hands and little or no patience. It was a bit of a bun fight. The bar staff ensured our glasses were never empty. My husband bought a wine deal which had a good range of wines and I tried the cocktails, the pina coladas are delicious. Tips, Do any washing on days in port don't save it till sea days, you will spend most of the day checking for empty laundries. Machines take tablets. Read Less
Sail Date: March 2015
Just a bit of background.... We have cruised with NCL once, around a dozen times with Thomson and this is our third time on Oceana. This is more of a comparison between P&O and Thomson than a review. We are a middle aged couple ... Read More
Just a bit of background.... We have cruised with NCL once, around a dozen times with Thomson and this is our third time on Oceana. This is more of a comparison between P&O and Thomson than a review. We are a middle aged couple also travelling with an older couple one of them is in a Wheelchair. As we were in 2 cabins I list the details here. Cabin C532, inside midships. A good cabin, some music noise from winners bar just below, but not thumping bass, just the band until midnight, it never bothered us as it wasn’t too loud. We had it set out as a double, but there was much more usable space as 2 singles, we asked William to change it for us the next time he changed the sheets but he did it straight away. Ice and Lemon was delivered ever day as requested, they never missed once. Cabin B618, Balcony, midships/aft. Small balconies on Oceana, Water was not getting hot, but fixed straight away. Air con not getting hot and that took 3 goes to fix. Skimmed milk was delivered every day, missed only once. The bathroom was quite small, the inside cabin one was bigger, had a big shower too. Cabin Steward Vilas was excellent. Mini suites and suites have much wider doors so would be able to get a wheelchair through. Food. In general the food was better than Thomson, more fruit variety (eg, Strawberries) but less cakes at buffet breakfast, just pastries. Bacon and sausage much better quality, fresh mushrooms, not tinned, and both tinned and fresh grilled Tomatoes available. A speciality sausage each day and various changed dishes daily (eg, Devilled Kidneys). Coffee from machines was ground not instant and the fruit juices were proper from concentrate not like squash. Jams were good quality not the cheap Spanish stuff, tiptree in jars served in sit down breakfast. Quality yoghurt too, from Littletown Dairy. The served dining was also better than Thomson, better quality ingredients, more variety, eg Gressingham Duck, Monkfish, Lobster, Prime rib of Beef, Lamb Shank, well presented and well served. A proper cheeseboard with a quality choice not just a plate of small bits thrown at you. Always 2 after dinner drinks on offer at £2.50. Having Steak, Chicken and Salmon available from the left side of the menu meant you could always find something if the main choices were too fancy. No charge for the steak as well. We used Cafe Jardin a couple of times and the Horizon grill for burgers, again they were excellent. Entertainment. Much better than last time on Oceana. The Headliners have much improved, Grant from Spirit and Chris from the Dream are on the Summer team. They are now doing 4 shows a week during the summer. The Singers and Dancers are much better than previous, very little difference between them and Thomson’s usual standard. However it sounds like there is a very much overdubbed chorus backing track being played rather than the live chorus backing that all the Thomson showteams provide. The production of the shows is bigger and better than Thomson. This will be down to the budget rather than the staff, I know some of the Thomson production staff and the job they do is excellent. The Musicians around the ship are excellent and varied, I only found the trio playing blues and Steely Dan in the Pub on the last night, wish I had found them earlier. The Orchestra are also fantastic, how they back the performers so perfectly is amazing, they are real professionals. P&O also do more than just the one UK guest act a week, over 17 nights we had; 2 magicians, (one Matthew McGurk, was great, the other not so) a violinist, a classical guitarist, 4 vocalists, 3 Comedians, the Opera boys, and the Spinettes. Along with guest speakers on the sea days. A bit disappointed there was no crew show. Drinks. The drinks are a similar price, £3.95 for a pint, but the spirit & mixer works out dearer for a smaller measure. The 12 bottle wine package we bought was good, there were some really nice wines on there and that worked out at £13.50 a bottle, similar to the house wine price on Thomson. Clientele. There has been a lot said about this, but we found little difference, didn’t meet any snobs on this cruise and it was a livelier crowd than the past Oceana cruises. The disco was used a lot more. We did notice a difference between the 10 and 7 night portions of the cruise, the last week was younger generally and there was a lot more Children as you would expect over Easter holidays. I still think that Thomson attract more of a partying type of customer. People seem more reserved on P&O. Staff. A lot friendlier than before, not as standoffish and more amenable to a laugh and a joke. Service excellent in both the waiter served and buffet Restaurants, tables cleared quickly, empty food trays quickly replenished. Disability access. Better than Thomson, ship easier to navigate with a wheelchair than Dream or Spirit. Having some of the disabled toilets inside the normal toilets was a problem though, they are difficult to access, holding doors and going around corners at the same time. The best one is the opposite Starlights which is straight out onto the corridor. It’s a shame some people without any mobility problems think they can just use it rather than walk half the width of the ship to use the standard toilets. Getting on and off the ship is better too, there are 2 lifts that go down to deck 4 where the ramp without steps is situated, they put notices outside these lifts asking that they be only be used by those with limited mobility, a nice touch. We don’t think that the mobility questionnaire we completed beforehand was passed onto the ship, as the cabin steward didn’t know about the stool we requested and the head waiter didn’t know about the wheelchair (we were initially allocated a table at the rear and up a step). These small issues where dealt with calmly and efficiently, nothing was too much trouble. The wheelchair user has very limited mobility but found getting around the Balcony cabin OK, we took a couple of those suction cup handles and found they stuck well in the bathroom. They didn't work on the last two Thomson ships (Dream and Spirit) due to the textured surface. A great service on the Southampton transfer leg, a seat reserved on the lower deck of the coach at Manchester Airport, a 40 minute stop at the services and we were off the coach in Southampton at 12.15, sat in the Plaza having lunch by 1pm. Transfer back using Venice airport was good, the assistance staff provided by the port and airport all really nice, helpful and spoke good English, P&O gave us a note to reserve the front seats on the coach, and having the luggage bonded the night before was really good, next time we saw it was Manchester Airport. Summing up, the difference between P&O and Thomson is that P&O seem a bit classier, the ships are more modern, no juddering, smarter decor. Entertainment is improving and is a lot more varied. Staff are still not quite as friendly as Thomson, but the service is excellent and you could still engage with most of them. The food is better in many respects. Having another taste of P&O after a few Thomson cruises has us leaning more to P&O or another line for our next cruise. Read Less
Sail Date: February 2013
As I have been asked to do every time I visited this forum I now offer my review of our first cruise with P&O. To set the scene, as it were, we are as couple in our mid to late 70's. One us us has very poor mobility and needs a ... Read More
As I have been asked to do every time I visited this forum I now offer my review of our first cruise with P&O. To set the scene, as it were, we are as couple in our mid to late 70's. One us us has very poor mobility and needs a wheelchair outside of the cabin. We had a balcony cabin mid ship on C deck. More floor space would be nice if only to allow for the provision of a second chair. The narrow entry door also meant assembling then re-folding a substantial electric wheelchair every time we left or returned to the cabin. We were previously aware of this so not complaining and have booked a disabled cabin for next year. Cabin quite well presented an we were well looked after by our steward Edwin. We enjoyed the dining experience in the Adriatic Restaurant having fixed dining at 8.30 PM. The other six passengers on our table for eight were delightful fellow diners & we had entertaining conversation and laughter at every meal. We also seemed to be the only group who sang at the table including "we'll meet again" on our final evening. The food, I thought it was excellent. Never thought of Brussels sprout soup and one or two other items but the menu always had something that appealed, was of good quality, not large but ample portions and always well presented. Waiter service very very good thanks to Brian & Bishan. Overall we are not into the "entertainment" so did not go to any of the shows or use the Casino. Our dining companions did however speak highly of the entertainment and standard of the performers engaged which included a classical/popular pianist. Of the daytime activities my wife particularly liked the card making and water colour painting classes and I enjoyed the photography instruction. I heard P&O may drop the painting ! all I can say is that they were well attended with group sizes at a maximum for the subject and urge P&O to retain them. Overall a great cruise, some concerns about on board and tour provisions for the disabled ! some of which could be improved Read Less
Sail Date: August 2012
Firstly I would like to state that my Port of Embarkation was Southampton not London (Southampton). Southampton is known all over the world as a famous port. Remember, the Titanic left from Southampton not London !! This morning I ... Read More
Firstly I would like to state that my Port of Embarkation was Southampton not London (Southampton). Southampton is known all over the world as a famous port. Remember, the Titanic left from Southampton not London !! This morning I arrived home after a 7 night cruise to Norway on P&O's Oceana. 18 months ago we did exactly the same ports but on Grand Princess. I had no pre conceived ideas on what to expect on board, a friend of ours really loves this ship so we were hopeful. My wife is in a wheelchair as she was on board Grand Princess. The check in was really good and as we live in the famous port City of Southampton we were having a drink on board 70 minutes after leaving home. All check in staff were really helpful. We got to our cabin which was an inside cabin at the rear of deck 10. It was not too small and the two of us fitted in quite well. We were greeted with a warm hand shake and a smile from our Room Steward which was nice. Unlike the Grand Princess, there was tea and coffee and a kettle in the room which was perfect as were the biscuits. The Loo and the shower were perfectly adequate for our needs. All in all the cabin was what we needed. I took a four plug extension lead for charging the ipods etc. as there was only one UK socket in the room. The TV was a new flat screen but the choice of shows was very disappointing. We paid for the internet service on board as I had taken my laptop with me. this was adequate but not very fast. I had also downloaded a lot of programmes on BBC Iplayer onto my laptop so I had plenty to watch. Before you ask, due to my wife's disabilities we retire early in the evening. Our first night we paid to eat at the Horizon Grill as it was our tenth Wedding Anniversary. The Food was very good as was the service. On the second night we chose to eat at the Plaza which is Buffet. I was surprised to find that each night had a theme. That night was fish. I saw at least two passengers walk away when they found out about the theme. We were able to choose some things to eat but they were only average. Due to the daily themes in the buffet we choose to take our freedom dining choice at the Ligurian Restaurant. We are so glad we did because the food was perfect on every night. The staff were wonderful helping my wife in her wheelchair every evening. The three staff that need special mention are, Sharon the Bar Stewardess, Aldrin and Saviour the waiters. All three are a credit to P&O. We missed breakfast every day instead we opted for an early lunch. Cafe Jardine was our chosen venue for this. Breakfast was meant to end at 11am and lunch was then meant to start. This never happened. We were always waiting to be seated at 11am for lunch but the head man there always had an excuse for it not being ready. On one occasion he said breakfast was running late so come back in 20 minutes. We went back 25 minutes later and we were then told it was due to a technical issue. He was never accommodating or nice in his manner, when we were able to get in he just pointed at the table and said "there". we never saw him again during that visit. The problem is that the food in Cafe Jardin during the day was brilliant. The pizza is the best pizza I have ever had in the whole word...ever....ever ( for those who saw Brett Cave ). The Head man at Cafe Jardin stood out from the rest of the whole crew by his bad and surly attitude. I did not get his name but he was wearing the waist coat and the only Englishman there. One of my biggest concerns before the cruise was a bad taste we had left from the cruise on Grand Princess. On Grand Princess on every occasion my wife and I pushed a button for a lift we would end up being left behind because of rude passengers barging their way in, remembering my wife is in a wheelchair. I put this down to the fact that a majority of the passengers were American. On Oceana without a word of a lie it was completely the opposite. I was overwhelmed by the kindness of other passengers holding doors, moving seats, giving us first access to lifts etc. Everybody said good morning or had a chat while queueing or in a lift. I know that the crew are being paid to be kind and helpful but, this then has a knock on effect to the passengers, it really made our holiday special knowing that good manners and kindness to strangers really does still exist. As for Oceana herself. We had no real concerns with her, she was well maintained with little signs of rust and lots of new white paint everywhere. On strange thing was having the disabled toilets inside the normal toilets. When my wife needed a toilet because it was inside the ladies loo I could not go and give her a hand as I normally would, strange. All shows were good as I would have expected. Brett Cave was very entertaining. My Wife had a massage in the Spa and said it was the best she ever had. Apart from the silly little man at Cafe Jardin, We had a fantastic time Read Less
1 Helpful Vote
Sail Date: June 2011
Western Mediterranean Cruise, E116.  June 18th - July 02nd 2011.  Our first impression upon boarding this ship was one of shabbiness. The carpets are all fraying, with holes and dirt all over them. The wall panels along the corridors are ... Read More
Western Mediterranean Cruise, E116.  June 18th - July 02nd 2011.  Our first impression upon boarding this ship was one of shabbiness. The carpets are all fraying, with holes and dirt all over them. The wall panels along the corridors are full of dirty marks and dents.  One evening as we walked along the corridor, we saw water pouring from an overhead light.  When we reported this to reception, we were told they were aware of this matter and not to worry.  Water and electric combined, but not to worry? A couple of hours later, we noticed that the water was still pouring from the light, but the crew had placed a bucket on the floor underneath, so that the carpet didn't get wet !!! All the woodwork around the decks is in dire need of a coat of varnish. The sun-loungers are desperate for a good jet-wash, if not in need of replacement. As we boarded the ship in Southampton, we were informed that our cabins had yet to be released and we should make our way up to the "Plaza" restaurant and help ourselves to a drink and a meal. After a few days of being on this cruise, some people started to refer to "The Plaza" as "The Canteen", "The Cattle Market", or even "The Piggeries"..... If those titles don't give you an idea of the state of the place, then I don't know what will !!! To be perfectly honest, I have eaten far better food in a works canteen !!! When we eventually got to our inside cabin, we entered a box that was anything but "Tardis" like. It was all of 10ft X 11ft, contained a double bed, a double wardrobe, a dressing table - with mirror, a bedside cabinet and another tall cupboard containing a fridge and T.V. The shower-room was off this area and measured approximately 5ft X 3ft. Now this may all seem quite functional, but when one of you is stood up getting dressed, the other has to lie on the bed, as there is no floor space left for anyone else !!! There are far too many passengers allowed onto this ship for comfort, leaving very little open space for anyone, at anytime, even in the so-called better restaurants. When we booked this cruise, we stated that we didn't want anything too formal. We like to get dressed up, but in a more casual way - shirt and trousers, as opposed to suit and tie. Our Travel Agent assured us that the formal theme was only an option and so long as we where smartly dressed, then everything would be fine. We did take our formal wear, as once in a while isn't too bad, but when we are on holiday, we wish to be relaxed; we don't particularly wish to be formal. The ship set sail on the Saturday. On the Sunday, we received two newsletters, both contradictory, stating that evening's dress code. Needless to say, everyone on ship was confused and later that afternoon, it was announced over the tannoy system that it would be a formal evening. Better late than never, I suppose !!! The following day, the same thing happened again. We did not wish to have two formal evenings together, so we dressed smart-casual. As promised by our Travel Agent, this wasn't a problem, not in the restaurant or theatre later. However, after we had been to the theatre, we decided to go to one of the bars (Magnums) for a last drink. Imagine our horror and embarrassment when the bar attendant told us quite loudly, in front of other people: "I'm sorry Sir, this is a formal evening and you are not suitably dressed. Could you please leave the bar". This particular evening just so happened to be our tenth anniversary, so made the situation even worse !!! Nobody books a P&O Cruise to be humiliated. We complained about this matter four times, twice verbally and twice in written form, but not once, did we receive any form of acknowledgment or apology. We now realise that P&O stands for Pretentious & Obnoxious !!! The trips ashore are on the expensive side and not very well organised. We did the Florence and Pisa excursions. In Florence, our guide was Italian. When we arrived, she gave us all a transmitter with ear pieces to place around our necks, for the guided tour. Not one of the transmitters worked, all that we could hear was crackling, everyone complained, but the guide took no notice. Consequently, we walked all around Florence, not knowing where in the City that we where, or what we were looking at. We then went onto Pisa, which was to be for one hour only, as time was tight. However, we hadn't been told that within this one hour, we had to do a ten minute walk from the coach and a ten minute walk back. As we arrived at approximately 3.0pm, we were informed that in order to climb the leaning tower, we would need to purchase tickets and book in for the next available tour. The next available tour was at 5.50pm. A three hour queue to climb the leaning tower is the norm, so why only take us there for one hour? This trip cost £74 per person, £148 in total, for a shambolic day out and again, no apologies !!! The so-called "entertainment" was something else, apart from one turn (Steve Larkins as Mercury Rising - a Freddy Mercury tribute) they were dreadful. Steve Larkins as Mercury Rising was on for four nights on the run though, a bit much, even if he was good. The rest of the turns were so bad, they wouldn't have stood a chance of getting through to boot camp on the X Factor. They would have been paid off and told to leave the stage in any working mens club. One particular night, there was a so-called Magician appearing, I've never actually seen anyone die on stage before, but not even his "magic" could make him survive that night, people were actually walking out mid-performance !!! The award for the worst act throughout the whole holiday though, has got o go to "The Headliners Theatre Company". This group couldn't have carried a tune in a bucket. I've seen better turns in an eye. From the screeching that was supposed to pass for singing, to the crashing about that was supposed to pass for dancing, to the annoying girl screaming "WOO" and kicking her leg up every ten seconds, it was all too much !!! One night, the comedian was so bad, even the "entertainment" staff kicked him off stage and cancelled his show for the following evening. To "compensate" for this "loss", a film was shown in the cinema - The Kings Speech - a film that had been repeated over and over on the ships TV, all that day !!! The whole experience was on a par with Butlins or Hi-De-Hi being at sea. The only difference being, Hi-De-Hi was extremely entertaining !!! All in all, a very bad experience aboard a so-called flagship company, one that we shall never be repeating !!! Read Less
Oceana Ratings
Category Editor Member
Cabins 3.0 3.6
Dining 4.0 3.8
Entertainment 3.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 3.0 3.6
Family 4.0 3.6
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 4.1
Value For Money 4.0 3.6
Rates 4.0 3.9

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