Sail Date: October 2014
This was our 35th cruise, 5th with RCI. Overall, we enjoyed the cruise itself, however, the booking process, the safety drill and getting on and off the ship were such a nightmare that we will likely not return to sail a 'mega ... Read More
This was our 35th cruise, 5th with RCI. Overall, we enjoyed the cruise itself, however, the booking process, the safety drill and getting on and off the ship were such a nightmare that we will likely not return to sail a 'mega ship' like that in the near future. It appears to us that while the ship itself is absolutely stunning, RCL's ability to manage the passenger load is nothing more than a disgrace. The Booking: We booked on line at the RCL web site. We booked four cabins for a total of eight passengers. A few days before sailing we noticed that the prices had dropped and my sister expressed an interest to join us. She is a single and RCL quoted us a 200% supplement for her. When we asked about her joining us in my cabin, they told us we needed an upgrade to do this, which would still have resulted in an increased cost equivalent to the 200% supplement. We offered to pay for two passengers, with only her showing up, but this was denied as well. The rep told us that they would rather sail with an empty cabin than sell it to us at the advertised double occupancy price. We ended up going without her. The Embarkation: We boarded in Rotterdam. We did buy the RCL air and transfer package and this worked great. We were received at the Amsterdam airport and bussed to Rotterdam. When we arrived at the port our jaws dropped. There was the mother of all line-ups. And it was outside and it was raining. We stood in line and after an hour my wife needed to go to the bathroom. No bathroom. She tried to get into the building, but access was denied. She ended up crossing the road and sneaking into a restaurant to use the bathroom. It took us two hours to get onto the ship. Apparently, the same experience was shared by our fellow cruisers boarding in Southhampton. The Safety Drill: It was a disaster. Staircases plugged with people, some moving up, some moving down. Some went left, some right some just stood there not sure where to go. We did end up getting our cards scanned, but I don't think we were in the right place. The Cruise: Once on the ship, we had a good time. It is indeed a beautiful ship and it does have that 'Wow' effect. Except for the first day, the public spaces did not feel crowded at all. This ship has so much to offer that it took us 10 days just to experience the essence of it. For example I've seen complaints that there was no Salmon for breakfast, but this was only the case at the marketplace buffet. The complainers did not realize that there were at least five more venues where breakfast was being served, and that they all had different offerings, some including salmon. In general, the food was good in quantity and variety, and average in quality. Appetizers, soups and desserts were above average. We did try the 150 Park specialty restaurant and felt it was ok, but not worth the high extra cost. Especially not when adding the abnormally high cost of the wine (they have a few sub$50 a bottle wines on the wine list, but none of them was 'in stock'). We enjoyed the entertainment offered, especially the comedy show, the ice show and the Oasis production show. We were somewhat disappointed at Cats. How long can you watch heavily accented English dancers crawl around the floor? At the beginning of the show there was standing room only, but by half time about one third of the audience had left. Yes, we did make reservations for all the shows we went to, but except for the comedy show, it was not really necessary. Especially not if the show was a repeat. The crew was very friendly and we especially enjoyed the services of Vince, our head waiter. Superb service. The Disembarkation: The lines to get off the ship started to form around 7am. By 12 noon, nobody had gone off the ship yet. The announcements were that there was a customs delay. We finally got off at 2pm. Luckily we did not have flight reservations for that day!! The Bottom line: Great ship, great crew, enjoyable cruise, but not recommended if you are elderly and cannot stand in line, in the rain, for two or more hours without washrooms, chairs, hot drinks, etc.   Read Less
Sail Date: September 2014
We enjoyed the cruise, however we did not enjoyed the total confusion on the ship. They seemed unable to deal with a transatlantic cruise. The schedule was practically none existent and full of errors. We were never sure when the shows ... Read More
We enjoyed the cruise, however we did not enjoyed the total confusion on the ship. They seemed unable to deal with a transatlantic cruise. The schedule was practically none existent and full of errors. We were never sure when the shows were going to take place and at what time. During the day we were often unable to find anything of interest. There was only one lecturer (we are used to two or three). One day when we could find absolutely nothing of interest to do, we told customer service and were advised that we could go to bingo. We told her that bingo was not our favourite pastime, and she replied with "it's not our fault you don't like bingo." We enjoyed the different shows in the the evening (Hairspray, aqua show, ice show etc.), once we had got the timetable sorted. However the music was always way too loud. The music around the ship was the same and was not of great interest. There were no individual singers or small groups in the bars around the ship (or we did not find them). The piano player was quite pleasant to listen to. After three days the tv channels disappeared. This has never happened on any of our previous cruises. Since we did not receive a daily news sheet we had no idea what was going on in the world. We were supposed to have movies, but during the whole trip we had three different movies and one 3D movie for adults. There weren't even any movies on the tv to compensate for the lack of tv service. The cruise director and the activities director were total morons. They had a programme in the mornings, but told us nothing of interest. They just made idiotic remarks and laughed at each other's jokes. We thought they were supposed to explain the programmes for the day, since the schedule told you very little about what was happening. The restaurant staff were very good, although the food was often cold (too many dining rooms). There were always a number of officers around making sure everything ran smoothly.   Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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