1 Helpful Vote
Sail Date: June 2019
We sailed on the Oasis of the Seas on 30th June for a 7 night Med cruise, calling at Palma, Marseilles, La Spezia, Rome, and Naples. Boarding was in Barcelona and the ship is so large that it boards over two terminals. We were allocated ... Read More
We sailed on the Oasis of the Seas on 30th June for a 7 night Med cruise, calling at Palma, Marseilles, La Spezia, Rome, and Naples. Boarding was in Barcelona and the ship is so large that it boards over two terminals. We were allocated terminal C and after dropping off our cases we were on board the ship in less than 30 minutes from arriving at the terminal. Upon boarding, we were greeted with a glass of bubbly, which was a nice touch. As we were in an Aqua Suite, we headed up to the suite lounge, which is a calm oasis away from the hustle and bustle of boarding day. In the suite lounge, we were able to book a couple of shore excursions and signed up for a 3-night specialty dining package. One benefit of being in a suite is the use of the suite lounge which is open all day for snacks, drinks and table service in the Coastal Kitchen Restaurant which is incorporated into the lounge. We ate lunch in the Coastal Kitchen, which was delicious and then headed to our Aqua Suite no 14330. This was a very nice suite with a separate lounge and dining room and a bathroom with a full-sized bathtub. The balcony was split and to be honest I would have preferred one of the lower Aqua Suits with a wrap-around balcony. We did have some issues with a leak in our cabin, but the housekeeping and maintenance teams sorted that out very professionally. During the week the temperatures were very high, mainly around 30 degrees so it was quite tiring to walk anywhere off the ship. We stayed on board during the first two ports and enjoyed the ship. There is so much to see and do onboard, one review would not do it justice. Day 3 we took a tour which involved taking a ferry to a very picturesque island, the ferry took around half an hour to cross the bay but the walk from the ship to the ferry took longer, not an excursion for anyone with any walking difficulties. Next day we did an olive tasting tour, this I would highly recommend. A beautiful scenic drive through Tuscany and a visit to a farmhouse once owned by the brother of Napoleon, which today is an olive farm. At the last port of call, Naples, we walked off and not far from the port found a really nice restaurant and ate authentic Napali Pizza, just 4 Euro each for a large pizza. Whilst onboard there is so much entertainment going on, from Aqua SHows, Ice SHows, West End Style Theatre Shows, comedians and musicians as wella s Karaoke for those who like to entertain themselves. There are seven neighborhoods onboard the Oasis but we really liked Central Park and The Boardwalk. There is a vast choice of where to eat on board. You have of course Coastal Kitchen for Suite guests and the Windjammer buffet-style Restaurant, then for snacks, you have the Boardwalk Hot Dog Stand, Sorrentos Pizzaria, The Park Cafe and for Tapas you have Vintages Wine Bar. For dinner, you can choose the main dining room or plump for a specialty restaurant. You can choose from Izumi Japanese, Sabor Mexican, Choppes Grill Steakhouse, Giovanni's Table Italian or our favorite the 150 Central Park Bistro. All of these come with a supplement, but if you purchase a dining package you can get a good discount on the cover charges. I would have to say that the food on this cruise was about the best we have experienced on a cruise ship and the staff and service from every member of staff without exception was fantastic. We had the opportunity to meet the Captain and The Hotel Director and the ship, crew, food, and facilities are a credit to them. We had an awesome cruise holiday and can't wait to get back to what I think is our new favorite ship Read Less
3 Helpful Votes
Sail Date: March 2019
We choose this cruise to go on a huge ship. It was huge! ......you would not have known there was 4500 passengers....alot of people must have stayed in the canins with balconys.. Balconies are a good size. Only problem, one outside ... Read More
We choose this cruise to go on a huge ship. It was huge! ......you would not have known there was 4500 passengers....alot of people must have stayed in the canins with balconys.. Balconies are a good size. Only problem, one outside pool, kids everywhere, could never get e seat ... Great for kids not for Dinks.... the Windjammer restuarant was always packed and a frenzy at meal times..far better to eat in the dinning rooms. Spending on the ship is in US dollars and when converted back to AUS expensive.. 1 us dollar to AUS 66cents Better to get a drinks package if you like a drink..otherwise average 10 bucks a drink, 15 for cocktails and all in us dollars. Lots of up selling. Never had a massage on board..did this time and it was about $220 AUS each.wow! Orginally booked for 4 ports, one was dropped before we left. one we couldnt get to because of weather..disappointed Read Less
5 Helpful Votes
Sail Date: March 2019
My wife and 2 kids have Celiac, and thus can not eat gluten or have any cross contamination. We heard Disney and Royal are the two lines to go on if you have that, so having already tried Disney it was time to try Royal. Royals food ... Read More
My wife and 2 kids have Celiac, and thus can not eat gluten or have any cross contamination. We heard Disney and Royal are the two lines to go on if you have that, so having already tried Disney it was time to try Royal. Royals food was MUCH better than Disney in my opinion. I do not have Celiac, so I got to try food that was specially prepared for my family, and the food that was made for the average guest. I read a lot of reviews prior to going on this ship, and saw that gluten-free chicken fingers apparently are impossible to come by. That is UNTRUE. We had it multiple nights and afternoons on the ship ( my 6 and 3 year old liked them ). Ask for Robinson, he will help you out in the general dining room. Gluten free waffles also can be done but has to be preordered. Also we got doughnuts gluten free one morning, but didn’t taste that great. We also did 2 specialty restaurants...Chops and Giovani’s . Both were excellent. Chops had the best filet I’ve ever tasted. We went into the restaurant the day before and found out what is safe for Celiac and what they could make up for us. It was a very easy going experience. My wife felt a little off towards the end of the cruise but we think it was just because of the AMOUNT of food and heavy dairy, but she didn’t get glutened. Both of my kids were good too. The entertainment and overall cruising experience was absolutely wonderful, but just wanted to write a review for all the concerned parents out there with kids that have celiac. If you cruise with Royal at least on this boat you will be fine. Read Less
Sail Date: February 2019
We cruised with a group. We had reserved private tour for 6 with Bernards independent of ship. He was a bit hard to find-near back of port area-but well worth it. We had arranged ahead of time to bring school supplies which he donated to ... Read More
We cruised with a group. We had reserved private tour for 6 with Bernards independent of ship. He was a bit hard to find-near back of port area-but well worth it. We had arranged ahead of time to bring school supplies which he donated to local foster kids for us. He had let us know they needed them & we were glad to be of help. We had a very good tour guide-Jackson-who was friendly & accommodating & took us where we wanted to go & on out schedule. Went shopping in downtown which he told us would be less expensive & it was although port area did have some great buys too. Spent some time at beach & Jackson waited there so we could leave when we were ready. Jackson gave us a great tour of both sides of island & lots of great info. Just FYI, if you use scooter on ship, Bernard's has a safe place you can leave it while you're on tour. We will definitely use Bernard's again. As for Oasis, we love Royal Caribbean but felt they nickle & dimed us a bit. We were on Princess Regal month before & in room movies were free ($11.99 on RCI, free popcorn & cookies & milk at Movies Under the Stars & drink packages were much cheaper. Soda package on Princess included soda, fresh squeezed juices & mocktails for $9.05/day while RCI's soda package included only soda & was $9.99/day. Service & entertainment on RCI were excellent, especially our dining room waiters-Komang & Bronwyn, They knew our names & drinks etc by 2nd night & parked our electric scooters outside dining room & brought them to us after dinner nightly without our asking.. Read Less
1 Helpful Vote
Sail Date: December 2018
The first night's dinner sent me to the medical facility with nausea, vomiting, and severe abdominal pain. I was diagnosed with gastritis. I knew it was food poisoning from dinner, but the medical staff would not even whisper the ... Read More
The first night's dinner sent me to the medical facility with nausea, vomiting, and severe abdominal pain. I was diagnosed with gastritis. I knew it was food poisoning from dinner, but the medical staff would not even whisper the words. Little did I know then that a few cruises later the ship would return early because of a gastrointestinal outbreak. Embarcation was the smoothest I have seen for 6000 people. The dining room is not big enough for the staff to squeeze around each other between the tables with toddlers running around unsupervised by lazy parents. They removed the daily newspapers from the fleet, which we didn't like, and they added alot more shops and ways to charge you for what used to be free. The gratuities rose again. You can't eat breakfast until 630am, which left us and 75 other people waiting in line from 6am to 630am for the windjammer to open. You can no longer get coffee 24 hours a day or just sit in the windjammer reading in quiet. The sanitation of the windjammer has gone down. Servers walk right by dirty tables to chat with other workers rather than clean up tables in front of waiting guests. I cleaned up tables a few times myself. The tables in the windjammer were dirty from the night before when we entered it at 630am. Just terrible. Because I could not get a hot egg from the windjammer, (all are premade and cold) I had to ask Edwin, an officer, to please ask a cook to make me a hot egg. The quality of the food in the windjammer was awful. While we were eating, a staff member interrupted our breakfast to try to sell us dinners at the various specialty restaurants. They really push this kind of thing. They try to milk you at every turn. It gets old really quick. Drink Packages! Massages! Specialty Restaurants! Climbing Wall! Ice Cream! SHOPSHOPBUYBUYBUY! Want to watch a movie in your room? Fork over $11.99 honey. It used to be free, but not now. The quality of the guests has slid some too. For example, I saw a few children in diapers with their parents in the adult-only hot tubs. Really? Do we all have to marinate in your child's piss and poop? If you do this kind of thing, dear reader, stop! After many years on RCCL and Celebrity, we finally made Diamond level, which has nice perks, but even the Diamond lounge was not wheelchair-accessible. Big chairs block wheelchairs and scooters from getting to the lower level. There is no wheelchair access to the upper deck of the Diamond lounge. Stairs only. The Comedy shows and the Love & Marriage show came on way too late.I hears from several guests that the CATS show was great, just too darn long. We saw the synchronized swimming show and the ice skating show which were wonderful! For daily trivia games, the venue could not hold all of the people who wanted to play. This kind of thing is not difficult, RCCL. Come on now! The Scooner bar was not wheelchair accessible because of the pole. RCCL could have designed the bar a little different to allow for the width of a wheelchair, but they didn't. Our room steward was the worst guy we have ever had in our 29 cruises. He was supposed to know that we needed 2 extension cords for our cpap breathing machines, as well as distilled water for both of us. We could not go to bed for four long hours after we arrived in our cabin before the cords arrived. We never got the clothes hangers we requested so we had to live out of our luggage the whole time. Several times we came back from breakfast or dinner to a dirty cabin. Not once was our cabin vacuumed or dusted or trash cans emptied. After 4 days, he put hand soap in the shampoo dispenser! This seems to be the new RCCL standard of quality. Our mattress caused me back pain. Complaining about the room steward got us nowhere. Our room steward was, however, quick to call our attention to the tip envelopes. As a small perk, we got two soda cups which were good for only 3 drinks per day, but the soda machines were frequently out of ice. Your unsuccessful attempt at getting a drink was counted as one of your three allowed. The infinity adult hot tub was wonderful when it didn't contain a stray child in diapers swimming in it. The charge for laundry was way too high. Our cabin was located on deck 14 with an interior balcony. We never slept one good night because of the noise from constant music, screaming kids and running people on the deck right above us. Our first excursion was a dolphin swim at the Atlantis resort. The ship hauled us all in an old, ratty bus with my manual wheelchair hitting other guests and landing in the stairwell, which is unsafe and illegal for it to be blocking the exit. According to the shore excursions brochure, lunch was included. Not so! I had to spend $53 for a water and a fish sandwich that a gas station would refuse to serve, and argue with the shore excursions people to get reimbursed. While they were clearly in the wrong, they argued about how much we had spent. I got the cheapest thing on the menu! They referred us to the Atlantis resort operator instead of telling the truth that they screwed up. Most of the activities were geared towards children, and there was no quiet place to sit away from noisy children. During our 2nd excursion, at Buck Island, St. Thomas the captain of our boat accidentally broke my personal prescription lens snorkeling mask then denied doing it. She refused to replace it at first, but then handed me one of the lesser quality snorkel masks on her boat and called it even. I had to argue for the next 3 days with the shore excursions desk people that my custom prescription mask was worth alot more than the used mask she gave me. She didn't break my mask on purpose, but she didn't admit fault when it was clearly her fault. The third excursion was at St. Maarten, the Ultimate snorkle and beach. We saw 1 turtle, 1 ray, fire coral, and 1 very big something. We received a free specialty restaurant coupon from our wonderful travel agent so I ordered crab cakes. The crab cakes were full of corn with one tiny flake of crab. I saw the servers talking among themselves when they should have been working. I am certainly glad that I did not pay for this poor meal and even poorer service. We asked for the gratuities to be removed, but guest services would only remove two days worthfor only one of us in the cabin. I had to argue about that little oversight. In the main dining room, my food allergy was not remembered by the kitchen or the staff. Once I got all 3 courses at once! There was no room on my table for 3 courses, so my husband had to hold one plate in front of him. What's going on here? Basically we paid the same for this cruise but received an awful lot less. We are never going to waste our money on RCCL again. Read Less
2 Helpful Votes
Sail Date: December 2018
2nd sailing on the Oasis. First time was an excellent experience. This time was a let down. Food was not great. Selections were poor so was stuck eating the same meal over and over. I thought central park made sandwiches to order last ... Read More
2nd sailing on the Oasis. First time was an excellent experience. This time was a let down. Food was not great. Selections were poor so was stuck eating the same meal over and over. I thought central park made sandwiches to order last cruise, but this cruise was premade sandwiches that they heated up. Too bad if you didn't like all the ingredients or have allergies. Windjammer had more choices but much if the food was ethnic and/or too spicy. Usually like to eat in main dining room but was not excited by the menu or all. At dinner in solarium bistro 3 nights because the had a couple choices we knew we could eat. Overall service was hit or miss. We had some very good experiences, many that were just adequate and some who were down right rude. Many of the shows were the same as the previous cruise except the headliner and comedy shows which were excellent. Many of the activities were either geared toward children or required an extra purchase or were just there to try to sell something. There was very little free activities for mobility challenged or disabled senior cruisers. We still had a great cruise as we make our own good time, but I would choose a different ship next time. Read Less
2 Helpful Votes
Sail Date: November 2018
We chose RC because we read that it was the best cruise line for handicapped people. It did not disappoint! The service was second to none, especially in the dining room. I loved the Solarium and the fact that no kids were in there. ... Read More
We chose RC because we read that it was the best cruise line for handicapped people. It did not disappoint! The service was second to none, especially in the dining room. I loved the Solarium and the fact that no kids were in there. (I'm a teacher of young children & was recharging!). I was disappointed in the size of the Solarium pool though...it was like a big hot tub. I was also a bit disappointed in the variety of excursions. There were several I could have done in St. Thomas, but the choices for the other two ports were not as plentiful. We loved the Fast Cat snorkeling trip but we were packed in like sardines. It would be better to put a cap on the number going....not only for the boat but for snorkeling. I was kicked in the head more than once because we were all jammed in a small space. (There were 4 or 5 other catamarans in the same area, so it was not only crowded, there were just a few sea turtles and one sting ray.). I loved all of my time on the ship and would have booked it for next year but there were no handicapped balcony rooms left. Read Less
2 Helpful Votes
Sail Date: October 2018
We had an excellent cruise. We were a little crowded because I had rented a scooter to get from one end of the ship to the other and the scooter had to remain in the room, at all times, when not in use. An accessible room was not ... Read More
We had an excellent cruise. We were a little crowded because I had rented a scooter to get from one end of the ship to the other and the scooter had to remain in the room, at all times, when not in use. An accessible room was not available when we booked, so from now on we will only book accessible rooms, and if none are available, we will pick another itinerary. Our cabin steward was excellent and our waiter was exceptional. We didn't go to any of the $ restaurants since the food in the MDR was good and to our liking. We booked an inside balcony overlooking the Boardwalk and thoroughly enjoyed having breakfast on the balcony and enjoyed watching all the cruisers wander around the Boardwalk. We could see the Aqua Theater from our balcony and enjoyed watching the shows there. The perks that go along with the inside balcony were a treat. . . . Will be on the Harmony next October and are looking forward to exploring another of the Royal Caribbean ships. Read Less
Sail Date: July 2018
We went on a family cruise. There were 14 of us total. We had like 7 total rooms. All with the same room attendant. Her name was desqua or? Something like that. She was phenomenal. At dinner we ate at the Grande restaurant, our waiters ... Read More
We went on a family cruise. There were 14 of us total. We had like 7 total rooms. All with the same room attendant. Her name was desqua or? Something like that. She was phenomenal. At dinner we ate at the Grande restaurant, our waiters were Roy and Ganna, they were both great. Got to know us personally and went above and beyond in their service. I loved every aspect of it except for the laundry. We tried to get out laundry done and since it was advertised as 24 hours we went ahead and did it. I was disappointed when in took 2 whole days to get laundry back. Also we ate breakfast one morning at Johnny Rockets. It was awful. The service was awful. Food was cold. And I didn’t get my drink until I was half way done with my food. After asking for it twice. Overall it was amazing but would’ve been perfect had we not had a couple hiccups Read Less
2 Helpful Votes
Sail Date: June 2018
I, my fiancee and her adult daughter, wanted to experience a cruise on one of the Oasis - class ships. We booked the Oasis of the Seas, and it was fabulous! I had never been on such a large ship before, and I was worried about how crowded ... Read More
I, my fiancee and her adult daughter, wanted to experience a cruise on one of the Oasis - class ships. We booked the Oasis of the Seas, and it was fabulous! I had never been on such a large ship before, and I was worried about how crowded everything might be, especially since I use a scooter. My worries were without basis, since the ship was easily-accessible and the staff we encountered were terrific. Our embarkation was incredibly fast and without any issues. Disembarkation was the same, even though we decided to handle our own luggage. Everyone made it so easy, and I was pleasantly surprised at how smoothly it went. My fiancee and I had a Jr Suite with an oversized balcony, which was spacious and very comfortable. I use a scooter and I was pleasantly surprised at how much room there was for my scooter to be parked and even, turn around. Although we had signed up for "My Time Dining", we soon fell in love with the Windjammer, with so may options. Even though it was buffet-style, there was an overwhelming choice of food, with multiple desserts and more choices for appetizers, sides, entrees, etc. And best of all, you could go up for as many trips as you could fit! LOL Entertainment was professional and very high quality, which I would expect at locations like Las Vegas. We especially enjoyed the performance of Cats and the rock 'n roll revue, but every show we attended was wonderful. If you can't find something to do every minute of every day, then it's all your fault! There is something for everyone, and if nothing else, there are many pools and hot tubs available. Look for the free custard (cone) machines - they were a wonderful way to cool down after swimming or sunning. Drink service was also excellent, with staff coming around regularly to bring you your favorite drink. Our shore excursions were lots of fun, including our tour of the Atlantis at Paradise Island, Nassau, Bahamas. This resort is one of the best in the world, with lots of things to see and do. I stayed at the Atlantis in 1998 and there is so much more to it now. Make sure you get to see the amazing aquarium, with sharks, barracuda, manta rays, and many other genus of fish. Unfortunately, St Thomas did not offer any accessible tours, however, we made do with nearby shops, bars and restaurants. There was also free entertainment at the port (steel drum band). Our stopover at St. Maarten/St Martin, was good, with an accessible tour available. Our one disappointment was that there is still a lot of residual damage from hurricanes Irma and Maria, with missing roofs, walls and lots of tree damage. It was sad to see all the damage, especially after having been in St Maarten in 2009 and enjoying t very much. Overall, we were thrilled with our cruise and we look forward to another one soon. Whether you are a veteran cruiser or a newbie, Royal Caribbean knows how to treat you and you will soon be convinced that cruising is a great vacation alternative and experience. Read Less
Sail Date: May 2018
We had been on Allure a few years ago and loved it, so we wanted to try the sister ship, Oasis. I would still rate Allure a bit better as far as the food that was offered, but most of our meals were very good. Embarkation and ... Read More
We had been on Allure a few years ago and loved it, so we wanted to try the sister ship, Oasis. I would still rate Allure a bit better as far as the food that was offered, but most of our meals were very good. Embarkation and disembarkation went very smoothly, especially since we had everything done online ahead of time. We also had booked all our entertainment ahead of time and made sure our friends were on the same schedule with us. We enjoyed the "my time" dining since it was nice to be flexible and not have to stop enjoying the pool and jacuzzi to get ready for dinner at a specific time. All the shows were spectacular! We loved the Las Vegas Tenors and my personal favorite is the diving show in the aqua theater. We found that if we got to each show about 20-30 minutes early we were able to get the seats we wanted. Since there is so much to do, we never felt like we were on such a gigantic ship. I knew I wanted to try the zip line since I had not done it on Allure, and my only regret is that I waited until the last day to do it! It was great and I would suggest you try it on the first sea day so you can go on it again. I was in search of the wonderful omelets and crepes I had remembered on Allure, but never found them. (someone told me you had to pay extra for omelets? not OK!) When we slept in and wanted a simple breakfast we would go to the Cafe Promenade at Central Park. It's not an extra charge and we liked being able to eat out among the trees. The children's pools were so fantastic it made me want to bring my grandkids next time. Overall, it was a great cruise! Read Less
Sail Date: May 2018
The Oasis of the Seas was amazing. What made it even better though, was most staff. Very friendly, welcoming staff that do everything in their power to help you and to help give you the best time on your vacation. My vacation will never be ... Read More
The Oasis of the Seas was amazing. What made it even better though, was most staff. Very friendly, welcoming staff that do everything in their power to help you and to help give you the best time on your vacation. My vacation will never be forgotten and neither will some of the staff. Both me and my girlfriend, had a great time aboard the ship and are definitely looking forward to booking our next cruise the Royal Caribbean once again. Dining service was fantastic and offered a semi-big selection. Staterooms were always kept clean and the attendant I had was beyond friendly and did a more than a fantastic job. Very pleased with the staff, however there were minor issues with a few elevators (skipped floor 6 all the time, and other times the elevator would skip right past our floor). The food in the windjammer could definitely get better as far as adding more flavor to the food. Pasta was undercooked a lot, and sometimes the food was cold or borderline. Pizza parlor on deck 5 was a amazing add on to the ship, however me and my girlfriend caught them undercooking some pizzas a lot of the time. (We only ate it when it was cooked completely) but it was delicious when we did get it! Read Less
1 Helpful Vote
Sail Date: April 2018
My 65th Birthday celebration included my sister and five friends! I use a power wheelchair and had no problems getting on or off the ship! My cabin was completely accessible and I made full use of our private balcony. Dinner was ... Read More
My 65th Birthday celebration included my sister and five friends! I use a power wheelchair and had no problems getting on or off the ship! My cabin was completely accessible and I made full use of our private balcony. Dinner was scrumptious! French Onion Soup, steak and the best dark chocolate cake I ever tasted. The staff sang Happy Birthday. Our waiter Norrys was great! He was very attentive and so was Joel the drink server! On our last nightJoel performed magic tricks with napkins and Norrys played the guitar! We booked a different event each nite. I loved the musical Cats. We had facials in the Spa. I sang karaoke and my sister did too! Haiti was great! It was accessible! Lots of places to shop and a buffet for lunch was delicious. Jamaica was paradise! Ken's Wheelchair Tour was wonderful! Komoko Falls was terrific! It was very accessible. Beautiful flowers like Birds of Paradise and Orchids were everywhere. Lots of shops to buy souvenirs but, be careful prices are high. If you show interest but, walk away the price will come down. Kosumel was awesome! A beautiful peninsula with beautiful beaches! Arturo, our taxi driver took us to a wonderful places to shop. Again show interest but, walk away at least once and the price will come down. We ate at a Mexican resturaunt. Delicious food but, watch out for the green hot sauce. Most gringos can't handle it. Read Less
1 Helpful Vote
Sail Date: April 2018
The food, activities, shows were incredible! Definitely the best service we’ve ever experienced on a trip and we felt like family. The ship itself is just amazing and there’s always things to do. We had My Time dining every night with ... Read More
The food, activities, shows were incredible! Definitely the best service we’ve ever experienced on a trip and we felt like family. The ship itself is just amazing and there’s always things to do. We had My Time dining every night with no specialty dining which was included and they changed up the menu every night with lots of yummy choices. The Windjammer buffet always had food for everyone to enjoy and always tasted fresh and warm/cold depending on how it should be served, we never had a problem with this! The talent in all of the shows are breathtaking, my family has told me they enjoyed “Come fly with me” the most. The ports were lovely even if you just stay in the area without excursions (Labadee, Falmouth, Cozumel) we are hoping to return to this ship in the future and it was a great first cruise. Our room attendant and waiters were the best and I can’t give enough stars :) Read Less
Sail Date: March 2018
*Travelling with a set of grandparents, children in their 30s, and pre-teen kids. Lots to do for all generations!* Service and staff were outstanding. Lots of great activities on board. The ship is massive but you rarely feel as ... Read More
*Travelling with a set of grandparents, children in their 30s, and pre-teen kids. Lots to do for all generations!* Service and staff were outstanding. Lots of great activities on board. The ship is massive but you rarely feel as if it's overcrowded. Specialty restaurant food was fabulous, the main dining room food was great for the most part, with a few exceptions. Overall, was very happy with the dining experience on board. The sushi was top-notch, and dining at Giovanni's was delicious. I actually regret not doing more specialty dining restaurants during the trip. The ports of call were ok. Hit and miss with Saint Martin, but have been there before. Labadee was an interesting stop, with many different beaches, and activity areas. Great aquapark for the kids! Highly recommended. San Juan is more touristy, with a few sights, but not much to do for children other than a lot of walking. Would be better visiting with adults. Read Less
1 Helpful Vote
Sail Date: March 2018
Decided to give Royal Caribbean a try and sailed on the Oasis of the Seas the ship was nice, but VERY BIG. Stayed in cabin 14172 not impressed!! The bathroom did not outlets to plug items in i.e. shaver or hairdryer. The room could have ... Read More
Decided to give Royal Caribbean a try and sailed on the Oasis of the Seas the ship was nice, but VERY BIG. Stayed in cabin 14172 not impressed!! The bathroom did not outlets to plug items in i.e. shaver or hairdryer. The room could have used aliittle more attention as far as cleaning. Not vacuumed the whole time. Embarkation was really smooth and quick considering the amount of passengers. I was amazed how quick it went. Dining in the Grand dining room was. The menu was pretty much the same every night. Can’t speak to the entertainment. The ports of call were ok. I especially enjoyed St.Maarten. San Juan was ok ,but had a few guys begging more for money. I did not care for Labadee. The vendors are very aggressive!! I understand that they have to earn a living, but beware they are very aggressive. The disembarkation was smooth considering that there over 6500 passengers on board. There was ONE excursion for handicapped people! Read Less
1 Helpful Vote
Sail Date: March 2018
We chose RCL Oasis because we wanted to experience the large shipliner and all its amenities. The public spaces are beautiful and generally well kept. The Balcony cabins are very small compared to balcony rooms on any other ship. ... Read More
We chose RCL Oasis because we wanted to experience the large shipliner and all its amenities. The public spaces are beautiful and generally well kept. The Balcony cabins are very small compared to balcony rooms on any other ship. However our Accessible Family Balcony had everything plus more. This room rocked and made our trip expereince wonderful. At Labadee they even provide wheelchairs for free that can be pushed on sand and into the ocean. This is the most accessible cruise ship we have found and for that reason we would definitely cruise again with RCL on their newer ships. This is the only ship we have been on in recent years that still serves lobster in it's main dining room experience. Dining on RCL is top notch with excellent food and service. If you are a foody like me ...unless your wanting a discount cruise expereince...to save money ...go with RCL. At least on their newer ships dining is very good! Buffet food poor! As far as RCL crown membership experience...its pathetic compared to other cruise lines. Read Less
1 Helpful Vote
Sail Date: February 2018
We had an amazing vacation on the Oasis and while in the future, we would prefer to return to Holland America, we would sail on Oasis again. We spent two days in Cocoa Beach staying at the Residence Inn prior to our cruise. We loved ... Read More
We had an amazing vacation on the Oasis and while in the future, we would prefer to return to Holland America, we would sail on Oasis again. We spent two days in Cocoa Beach staying at the Residence Inn prior to our cruise. We loved the hotel and enjoyed exploring. We did have some issues returning our rental car at Hertz due to the office closing early without notification, however the office took care of it competently after a nerve wracking night. We enjoyed motorized paddleboats/ kayaking, mini golfing, and sightseeing while in Cocoa Beach. We also had a great key lime pie from the Key Lime Pie company. Embarcation was very stressful and our biggest complaint with the cruise. Staff at the port would not allow us to stay with my handicapped parents through the security line. We were told we could meet them on the other side of security. After waiting in line, we went through security. My parents were nowhere to be seen. They would not allow us to linger in the security area and were told that they had already gone ahead. We progressed to the boarding area, asking multiple times about my parents. We were told they had already boarded the ship. We insisted they would not have boarded without us and asked them to check that their cards had been scanned in. They refused and told us we needed to continue on to the ship. We refused and my husband went back to look for them. He was told he would need to go through security again. At this point 30 minutes had passed. Just before he left the boarding room, he met up with them arriving in the boarding room. They had just left security. Security had put my 80 and 90 year old parents through hell, including searches, removing all labeled medications, etc from their bags, and accusing them of hiding a bomb in their nebulizer which had an md script attached to it. Stressed and exhausted, we finally boarded the ship. We were delayed in boarding at this point, so we decided to go to the Solarium for lunch. We were able to get a table for 6 and the adults enjoyed the lunch. Our two children did not so we did not return. We spent the remainder of the afternoon exploring the ship, swimming, registering the kids for teen club, and unpacking 5 of 6 suitcases. The 6th suitcase was finally found by my husband at 7:30 that night sitting in a hallway on deck 6. We ate dinner in the Main Dining Room that night and met our great servers: IMade and Maryna. They were both wonderful and we ended up cancelling other reservations to eat there every night but one, We loved the meals, although we did get a little bored with broccoli and carrots. The one other night, we ate at Giovanni's. We had a complimentary meal from our travel agent. Great food and the only night we over ate. They said lasagna is now available every night even though it is not on the menu. This was another challenge with seniors. They could not see or hear anything in the restaurants, it was too dark and loud. Breakfasts and lunches at Sabor, Johnny Rockets, and the Windjammer were all fine as long as we ate early. Later in the day, crowds and lines would build and tables for 6 were a challenge. We enjoyed all the entertainment. Our showing of Oasis of Dreams was cancelled and the rescheduled time was during dinner. We made dinner without trouble however, as we saw a shortened show. We were able to see the full version later in the week and it was amazing. My favorite was the skating show. It is amazing that they can do that on ice. We spent many nights in the Jazz club and piano bar. The pools were chilly all week but still crowded on the warmer of the 2 sea days. There was always room in a hot tub. Even going up to the pool deck at 9:30 on the sea, it was impossible to find loungers together. Our teens made friends their first night at Teen club. There were over 1000 teens on the cruise. My two children were upset they divided teen club into two groups. My 15 year old daughter would meet friends outside of the teen club. My 13 year old son, ended up going to teen club multiple times, participating in activities and playing video games. In Labadee, we rented a bungalow. We really enjoyed it. In Falmouth, we walked around the port and shopped and then reboarded the ship. In Cozumel, we went on a great private excursion with Cozumel Cruise Excursions.net. We had a great day and saw a good portion of the islands without crowds. Disembarcation was better than embarcation, however we were again separated from my parents at the the elevators. They again would not allow us to gather to meet at the base of the elevators. This time, my husband insisted on going with my parents and we reconnected by calling on our cell phones. We concluded our vacation with a great Royal Caribbean tour to Kennedy Space Center and airport drop-off. We had a very early departure time, but then sat on the bus for an hour waiting to leave. The tour was great and we made it to the airport on time. MCO is a mess at the ticketing area right now. Overall, we had a great time, but it is a big ship for seniors with difficulty on the elevators for someone in a wheelchair. Read Less
Sail Date: February 2018
This was absolutely the best ocean cruise we've ever had. Normally, we prefer River Cruises, but this ship may change our minds about that in the future. We booked this trip without knowing anything about the ship. What a ... Read More
This was absolutely the best ocean cruise we've ever had. Normally, we prefer River Cruises, but this ship may change our minds about that in the future. We booked this trip without knowing anything about the ship. What a pleasant, wonderful surprise we received. Great entertainment (which included a Broadway worthy performance of "Cats" which was amazing as was everything else we saw on ship. All our dining experiences were wonderful and delicious...particularly "Chops Grille", one of the specialty restaurants. Our cabin had a balcony and, although not a suite, was spacious enough for us and my husband's rental scooter. We loved sitting out on our balcony in the evenings with a glass of wine. The staff on board are tremendous...friendly, accommodating and able to solve any problem that may arise. We weren't interested in going on shore. BUT, there was Soooo much to do we could not experience everything available. Can't wait to sail the "Oasis of the Sea" again. If those reading this would like to view the ship, please go to YouTube and type in "Oacis of the Sea". One of the passengers on our cruise filmed the entire ship and explains all the available things to see and do Read Less
8 Helpful Votes
Sail Date: February 2018
We are long standing Royal Caribbean cruisers (17 years) with Diamond Status... soon to be Diamond Pus... My wife became disabled last year and this cruise proved to be the WORST experience we have ever seen since she became disabled. ... Read More
We are long standing Royal Caribbean cruisers (17 years) with Diamond Status... soon to be Diamond Pus... My wife became disabled last year and this cruise proved to be the WORST experience we have ever seen since she became disabled. There was no evidence of "family handicapped restrooms," which required us to return all the way to our cabin if my wife needed a restroom. On a ship almost four football fields long, this can be a long walk to the restroom! The passageways were narrow during embarkation and debarkation we virtually had to roll over other people's luggage and the staff did little to help us. Only the officers we saw took any action to assist. I chaulk this up to training and lack of supervision! The ship was so crowded, people in wheelchairs and/or scooters found it difficult to get in/off elevators without other passengers glaring at them for holding them up. Moving around in the dining rooms was like trying to negotiate a maze. The crew/staff seemed untrained to handle these situations. Unlike older class ships where their were entrances on multi-decks, and people in wheel chairs might find space closer to the stages, the only way to view a show in any of the theaters on the Oasis was from the very back and top of the theater. To many this is known as the "nosebleed" section. Even then, many times THESE areas were taken up by NON-Handicapped passengers and the staff would do nothing to fix this. Being told to come earlier is not an acceptable answer, as any handicapped person knows, we move slower in crowded situations such a 6,000-passenger ship. I wonder if Royal Caribbean ships pass the guidelines for American's with Disabilities Act.. or being an international Company, they are not required? At any rate. this was a HORRIBLE experience. Read Less
1 Helpful Vote
Sail Date: January 2018
We chose this cruise because we were RCCL Loyalists. Unfortunately, our expectations were not met. Service had declined in many areas from the number of dining room attendants per table to what is offered on the menu to even getting ... Read More
We chose this cruise because we were RCCL Loyalists. Unfortunately, our expectations were not met. Service had declined in many areas from the number of dining room attendants per table to what is offered on the menu to even getting freshly ground pepper on your salad. The shows although extravagant, were actually boring. for example the ice show had a child's theme. When in a port of call, many, many of the ships stores and restaurants were closed whereas had they been open, you could have availed yourself to them without huge lines. Even little things like room attendant making towel animals nightly was missing except a 2 times plus gone were the mints that used to appear on your pillows. It was a nice touch, but... We had sound problems with our TV so maintenance was called, it took almost 4 hours for him to appear. Lastly, room service in the morning was either incorrect or missing altogether. Very disappointed. Read Less
2 Helpful Votes
Sail Date: January 2018
I chose this cruise for several reasons. We were able to drive to the port, the length of the cruise was perfect and we had never been on a ship of this size. My husband is a paraplegic and uses an electric wheelchair. When I booked the ... Read More
I chose this cruise for several reasons. We were able to drive to the port, the length of the cruise was perfect and we had never been on a ship of this size. My husband is a paraplegic and uses an electric wheelchair. When I booked the cruise, there were no wheelchair accessible cabins available, but I found an Aqua Theatre Suite with a separate bedroom that I was told would work for us. I even rented an electric recliner so he could have comfortable seating when he wanted to be out of the wheelchair. We brought two caregivers, (his regular nurse and her sister), with us to help us get him up in the morning and to bed at night. I brought everything that I thought he'd need, including portable ramps to get him out on the balcony. I spent quite a bit of time on several occasions talking to the accessibility department and gave them the measurements of his wheelchair and was given assurances that the doorways of the suite were even wider than the accessible cabins. Imagine my shock when we arrived at the suite and although he could get through the front door, there was no way he was able to get into the bedroom or out on the balcony. Not only that, there was no way for him to turn around in the room. To get out of the room, he had to back all the way out. I went to guest services in a panic and met Julieta Palma the Assistant Front Desk Manager. She said the ship was pretty full, but she'd see what she could find for us. Within about 15 minutes, she took us up to a Junior Suite which was one room, but was square, so he'd have some room to get around. He was not going to be able to get out on the balcony, though. We decided at that point, that we'd stay on the ship and make the best of it. She told us that by 5:30, she'd know if there was anything better for us. When we went to see her at 5:30, she said she had another option. She then took us to an Owner's Suite, which was wonderful and roomy. It had a separate bedroom with large doorways, a large balcony which he still could not access, but we decided we could live with that. His electric recliner finally caught up with us and we placed it in front of the sliding doors, which worked just fine. From that point on, our trip was just about perfect. He was able to get around the ship on his own. We had good dinners with the two women traveling with us and we were even able to have a private tour of the bridge with the Captain. That was a highlight none of us will forget. The staff was friendly and helpful. The food was good. The drinks were good. The ship, although in need of some refurbishing was fine. The evening shows were first rate. I loved the solarium area and pools there. The weather was good. We did not get off the ship at St. Maarten or San Juan, having been to both before, but we did get off at Labadee and really enjoyed that. So mostly everything worked out and it was a wonderful vacation. I guess my only other complaint was the difficulty of accessing elevators with a wheelchair at certain times of the day. We either tried to be patient or sometimes just got on an up elevator to eventually go down. Now that I know the ropes, I'm hoping we can do this again and I wouldn't hesitate to go on the Oasis again. Read Less
2 Helpful Votes
Sail Date: December 2017
The ship amenities, food, staff, service and entertainment was phenomenal. And for all the people on this ship, we never felt crowded. This cruise was our best ever! Ship - Large but relatively fast elevators and never a feeling of ... Read More
The ship amenities, food, staff, service and entertainment was phenomenal. And for all the people on this ship, we never felt crowded. This cruise was our best ever! Ship - Large but relatively fast elevators and never a feeling of being crowded. Incredible neighborhoods to enjoy!! Entertainment - Simply phenomenal! So many shows with unique appeal and talent. Amazing!! Food - best cruise food ever at every level. Kudos to the chefs! Customer Service/Staff - every single staff member was as friendly and helpful as can be! Additional - we traveled with my mother-in-law who is confined to a wheelchair and we had absolutely no problems getting around the ship. Moreover, the staff at every turn treated my mother-in-law and us as we were special kings and queens. They made us feel extra special, to say the least, by taking extraordinary care of us all trip. We all want to book this same cruise again! Read Less
7 Helpful Votes
Sail Date: December 2017
Royal Caribbean (RC) vs. Princess (P) 1.Interior Stateroom- RC wins for size and decoration 2.Public Restrooms- P wins for cleanliness, especially mens restrooms 3.Dining- P wins hands down; RC offered more venues but ... Read More
Royal Caribbean (RC) vs. Princess (P) 1.Interior Stateroom- RC wins for size and decoration 2.Public Restrooms- P wins for cleanliness, especially mens restrooms 3.Dining- P wins hands down; RC offered more venues but included(complimentary) venues were limited and not up to par with what we've experienced on P. Display, Quality and Variety of food was just so much better on P. At times it was hard to even find an open venue to grab a snack on RC whereas P had their buffet venue always open. 4.Snacks- RC just nickel & dimed us for popcorn and ice cream; P had these available at appropriate venues for no charge (like movie nights) 5.Bands/Musicians- amazing on both lines. I'm always impressed! 6.Music Venues- WOW RC had amazing venues...latin club, jazz club, dance club w/ a dj and dance club w/ live band. RC had karaoke with a LIVE BAND. So so fun! P music venues were typically just bars. 7.Entertainment/Shows- RC just wasn't up to par with Princess for our families tastes. The shows all seemed similar. Very artsy and abstract with some amazing acrobats/diving etc. Songs seemed a bit forced w/ vocals forced. RC and P both have had amazing comedians. 8.Elevators- My mom was in a wheelchair and we appreciated the 24 elevators in RC. I don't remember how many P had but I think only 6 on the Grand Princess & Crown Princess. (my mom wasn't with me on my P cruises) 9.Staff- amazing on both lines Read Less
19 Helpful Votes
Sail Date: December 2017
Oasis of the Seas Dec, 2017 Always being intimidated with the size and scores of people on the “mega ship,” after careful consideration and reading countless reviews, we made the plunge and booked our cruise on the Oasis of ... Read More
Oasis of the Seas Dec, 2017 Always being intimidated with the size and scores of people on the “mega ship,” after careful consideration and reading countless reviews, we made the plunge and booked our cruise on the Oasis of the Seas. This being our 27 the cruise, over the years we have become accustom to certain expectations within the cruise industry so Oasis of the Seas was being held to an experienced cruisers standard. That being said I won’t bore you with every detail and will only covers the points most cruisers new and experienced may be concerned with. First let me say after reading many reviews, I’m amazed at the some of the ridiculous criticisms stated by many. Simply put, as in life, if one intentionally looks for things to criticize, rest assured, they will find something to complain about. On the other hand, if one chooses to focus on the positive things, life can and will be much better place for everyone and perhaps most importantly the complainer. Oasis of the Seas, like any other ship, has issues and can always improve but overall it is an amazing ship and cruise. Embarkation: Flawless! We arrived at the port at 11:00 and were eating in the Windjammer café by 11:40. I have read many reviews that stated not to waist time looking for a seat in the Windjammer due to over crowding; nonsense! We never had to wait for a table at the Windjammer the whole cruise. There was plenty of seating, never a wait, and always great service. Food was above average but not excellent. One neat thing was everyday they had a new meat at the carving station. (Prime Rib, Pork Loin, Turkey) Ports: Labadee, Jamaica and Cozumel 4 at sea days: Ports were good but we have been there so many times we could offer our own tour service. For the experienced cruisers, island days offer an empty ship with some very good deals on services that you may want to take advantage of. Ship: Spotless, well maintained! Never, ever felt like it was crowded even though there were over 6 thousand passengers aboard. A Couple of times the shopping area was congested but never any worse than any other cruise we have taken. Room: Mid Ship Balcony, 9th floor. Very spacious with more storage than any other ship we have sailed. Cabin steward was excellent, kept room spotless and always polite and out of site. Made sure we tipped him well! Ship Staff: Excellent. Many reviews said Oasis was understaffed and often staff was unfriendly. Absolutely untrue! The staff was very friendly and always willing to help and go the extra mile. They were every-where, yet they stayed in their own lane and never interfered unless summoned. On the other hand, as often as they attempted to help guests, many times I was ashamed of how the guest treated them. Being in the customer service industry for many years it always amazes me how rude and self-centered customers can really be. Often guests would treat cruise staff with disrespect and at times even contempt. This was really noticeable by the Panicle Class passengers who may believe they own the ship and could treat cruise staff and passengers anyway they wanted. Just a note here, they’re not the only ones who paid money for there cruise. One could easily arrive at the conclusion these may be the people who are writing the majority of critical reviews of the Oasis. Again, anyone can find fault with anything if you look hard enough, and Oasis of the Seas is no exception. Ship Activities: Many. There was always something going on aboard the Oasis. You could get as involved or uninvolved as your personal cruising style determined. Cruise Director: Average. With 6,000 passengers aboard the Oasis, one can only imagine how pulled the Cruise Director can be. That being said, I think they could actually use two directors on this size ship. Regardless he did well. Specialty Dining: Excellent! Should you choose a cruise of the Oasis, you must make a reservation at Giovanni’s Table. Believe me you won’t regret it, unbelievable! Specialty Dining Pricing: On the high side but still competitive with other cruise lines. While the prices may be considered a bit high, the service and quality of the food are worth it. After all you are on vacation, treat yourself if you can afford it. Main Dinning Restaurant: Very good! One could easily eat here for the whole cruise and be completely satisfied while saving a bunch of money. Quality of Food and service was very good and really nice to have your waiter call you by name and have your beverage of choice waiting for you when you get there. Bar Service: Great! Read many critical reviews complaining about lack of bar service. While we are not extreme drinkers, the wife and I have a history of getting one drink from every bar on the ship. This cruise was no different, we hit every bar (and there are many) and we never had to wait for more then 5 minutes for service and less than 3 minutes for our drink, with understandable exception of the pool or Solarium. Drink quality was very good. Tip: on day three, Oasis offers a 10-drink package for $80.00, excellent savings as typical mixed drinks go for $13.00-$15.00 per drink. Entertainment: Very Good. Was not impressed with Cats, but shows are subjective to ones personal preferences. Comedians were very good, just be a bit cautious with underage children, and language can be a bit forward. Bands were really good. DE-embarkation: Perfect, flawless. We choose to walk off the ship rather than waiting for our assigned departure time. We arrived at the de-embarkation point (Main Lobby) at 5:45 A.M. (make sure you get there early as 600 people choose this option making for quite a line). Despite the line, it was the smoothest of any ship we were on. Simply put Oasis has got this right! We were back at our hotel and on the road home by 7:10 a.m. As I shared from the beginning, the wife and I were very apprehensive a sailing on a mega ship with over 6,000 passengers. Now on the other side, I am sold out on the Oasis of the Seas. It never felt crowded or congested, in fact, we have sailed on many smaller RCCL ships with fewer passengers that felt much more crowded than the Oasis. My wife and I are looking forward to sailing on RCCL Oasis class ships again. I know if you give it a chance you also will be very pleasantly surprised! Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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