1 Helpful Vote
Sail Date: December 2015
We flew from Glasgow to Newark and stayed overnight in New York, prior to boarding the Norwegian Breakaway on 20 December 2015 for a 7 day Christmas Cruise to Florida and the Bahamas. The ship was very busy as you might expect. I have ... Read More
We flew from Glasgow to Newark and stayed overnight in New York, prior to boarding the Norwegian Breakaway on 20 December 2015 for a 7 day Christmas Cruise to Florida and the Bahamas. The ship was very busy as you might expect. I have nothing bad to say about the cabin, the crew or the entertainment as it was all good. However, I do think they need to rethink their port stops as there are only three and it appears that they regularly miss at least one of them, making it a long time at sea. The itinerary was meant to be: Day 1 & 2: At sea Day 3: Port Canaveral, Florida Day 4: Great Stirrup Cay (private Island) Day 5: Nassau, Bahamas Days 6 &7: Two days The ports are sandwiched between two days at sea on either end of the cruise and as there are only three, they are important. Our first port was meant to be Port Canaveral on day three of the cruise, where many families had spent a lot of money arranging trips to the Space Centre and to Walt Disneyworld. For whatever reason ( it was never explained) the ship didn't arrive in the port until 2 pm which meant that all visits were heavily curtailed. I felt really sorry for some of the families who had spent a small fortune on travelling to Disney but only managed a couple of hours there. Furthermore, as the ship was so late in berthing, the RCI Anthem of the Seas also pulled in alongside which meant that there was insufficient transport to take passengers away from the port. An absolute logistical disaster. The following day was meant to be spent at Great Stirrup Cay, NCL's private island and everyone on board was really looking forward to it, given the previous day's events. By mid-morning, we were still at sea and it wasn't until after 11 am that the Captain came on to the PA to announce that we wouldn't be going there as the tenders couldn't get in. Fair enough, I thought, as this was always a possibility. Later on, whilst checking online and speaking to the crew, this is a common occurrence for this destination and the tenders often don't make it. As an alternative, we travelled to Nassau early, but it was pitch dark and no one left the ship. There will always be adverse conditions that affect the ability of the ship to berth at certain ports, however NCL should reconsider this itinerary if they arrive late at the first stop and often don't make it to the second. I might cruise with NCl again, but I cannot recommend this itinerary for the reasons given; its too high risk. Read Less
Sail Date: December 2014
I booked this cruise to start a family tradition. My grand daughter (17 months old) had never been on a cruise. I thought departing from New York City would be a good option instead of flying to a port for embarkation. If your looking for ... Read More
I booked this cruise to start a family tradition. My grand daughter (17 months old) had never been on a cruise. I thought departing from New York City would be a good option instead of flying to a port for embarkation. If your looking for a generic experience or have not cruise prior, this is the cruise for you. The embarkation was fairly quick and efficient. The Cabin Steward was friendly and attentive. The cabins are narrow as well as the hallways. Navigating these halls can be challenging especially with a stroller or wheelchair when the linen carts take up the hallways. Free style dining is a nice concept but don't expect the food to be warm or fresh. Food hoarding seem to be a past time of many travelers. The days at sea were too cold to enjoy the outside areas or pool. Some Excursions were over price and not worth the time. Great Stirrup Cay is nicely laid out with little shade. One has to pay for a Cabana, covered chaise or sit at a picnic table under the pavilion. There are water activities and a giant inflated slide for an additional cost. The Spa is a quiet respite with lounge chairs, saunas, whirlpool and hot tile chaise. There are a variety Spa services but be prepared to be pressured to purchase additional services or items. Splash Academy has programs for children age three or older. The Guppy Program (3 yrs. and younger) exists in name only. Their is a separate room with a few toys. Gift shops had the range of over priced jewelry or low end cruise nick knacks. The there is a variety of restaurants with table side service but the portions are small and the food may be over cooked. In general the ship is large with a variety of activities with audience participation. The price of the cruise is basic with many add-ons such as for sodas, wines and liquors packages or enrichment activities. Be prepared for a time-share experience of being asked to purchase items. If you see Spa staff outside of the Spa area, run!! You will be approached to purchase even more services. Read Less
Sail Date: December 2014
Took the NCL Breakaway on a Xmas cruise with wife and kids. Ship is big and it is nice but that is all it has going for it. We have been on RCL, Holland America, Costa, Carnival and NCL. First lets start with the food if you eat in the ... Read More
Took the NCL Breakaway on a Xmas cruise with wife and kids. Ship is big and it is nice but that is all it has going for it. We have been on RCL, Holland America, Costa, Carnival and NCL. First lets start with the food if you eat in the main dinning ( free ) food to me was not much better then hospital food we heard lots of complaints about this. The pay restaurant's food is better so if you go try them out. I don't think you should have to pay to get a good meal when you are putting out a lot of money in the first place. We could not wait to get off the boat in FL and Nassau to get a good meal. We had problems in the kids arcade with games that where not working and getting charged for them this was a big fight with them so watch out if you play in arcade. Plus games are expensive in arcade $1.50 to $2.00 per game for the kids I think this is a rip off. They messed a bunch of our photo's up also and wanted to charge us to fix them. Everything with them is about the money and that's it, No personal experience and I found a lot of the crew to be rude. Maybe this was because it was the Holidays and they wanted to be home but still if you are paying you expect better. So if you ask me I would not sail NCL go with a better line even if you pay more it will be worth it. Read Less
Sail Date: November 2014
25th cruise, 1st NCL, never had a bad cruise, still haven't. We were looking for a very inexpensive holiday cruise and that is what we got. Embarkation was outstanding as was walk off. Plenty of parking at pier although somewhat ... Read More
25th cruise, 1st NCL, never had a bad cruise, still haven't. We were looking for a very inexpensive holiday cruise and that is what we got. Embarkation was outstanding as was walk off. Plenty of parking at pier although somewhat pricey. Overall, the food was just ok; definitely not a fan of freestyle dining. Cabins were small and lacking in storage space. Crew was congenial and did their job well. Entertainment was outstanding - first class. Kids activities were plentiful and appeared to be fun even though we did not utilize. Met lots of very friendly passengers. Too many "extra charges" kind of like a nickel and "dime me to death" experience. NCL would not be my first choice but I would sail again if looking for an inexpensive get away. Read Less
Sail Date: November 2014
I cruised NCL Breakaway last July and again on 11/2014. THe first went to Bermuda and this one went to the Bahamas. I must say I was totally impressed with the changes made to the menu and entertainment this time around. We were thinking ... Read More
I cruised NCL Breakaway last July and again on 11/2014. THe first went to Bermuda and this one went to the Bahamas. I must say I was totally impressed with the changes made to the menu and entertainment this time around. We were thinking about purchasing more dinners at the specialty restaurant but only did 1 at Cagney's as we enjoyed the dinners at the Manhattan Dining room. Cagney's was amazing. Overall, we were most impressed with the wait staff- each one we dealt with weather for breakfast lunch or dinner including the host/hostess were absolutely wonderful. We wound up requesting the same wait staff for our dinners as the service she provided was second to none. She had us hooked when we went to her the 2nd night and she knew our names and our drink preferences, always very polite, courteous, and on top of her game. SHe definitely made us feel like royalty and Im sure she did same with all the passengers she took care of. The one thing I noticed they havent improved on is their custumer service staff. THey are not the most friendly nor do they really seem to know how to treat their passengers with excellent care-ensuring their issues are being resolved. I felt that way last year as well.   Read Less
Sail Date: December 2013
The ship is beautiful and the accommodations were adequate. The staff seemed to be friendly enough. I/we did not get that real customer satisfaction feeling we have had before. Food was OK. No fee restaurants did not have interesting menus ... Read More
The ship is beautiful and the accommodations were adequate. The staff seemed to be friendly enough. I/we did not get that real customer satisfaction feeling we have had before. Food was OK. No fee restaurants did not have interesting menus at all. Savor and Taste had the exact same menu. Buffet was bland and as boring as Savor and Tastes. Room service was prompt. O'Sheehans was the go to place for us but even they did not change the menu??? By the way, do NOT try and get chocolate ice cream at O'Sheehans. It will cost you $4.00. You can get vanilla or strawberry at no fee. WHAT???? Appears NCL is pushing the cruiser towards spending money on the specialty restaurants? We have cruised many times and realize that this is a business. However, on this cruise we felt like we were being nickle and dimed. Once upon a time the mens locker room had showers, sauna and steam rooms as well as the womens side. Now you pay $199.00 for that experience and it is coed. That is a bit uncomfortable. Casino is large and has many tables and slot machines. I lost as usual :o). However, I did NOT hear anyone talk about winning. I also did not hear much excitement there. Odds/payout on slots were terrible. Ports= Could not stop at Stirrup Cay. Not NCL fault....weather made it unsafe. Bahamas...OK I guess. Most shops and straw market was closed on Christmas Day and the next day (Boxing day) is a holiday there as well. So pretty much a waste unless you booked a tour. Bottom line is the cruise was Not really the experience we expected. Read Less
Sail Date: December 2013
I would like to start by saying that I have been on several cruises and never written a review for any. I read many reviews about the Breakaway on this website and more bad than good. I was a little nervous going on my cruise given all the ... Read More
I would like to start by saying that I have been on several cruises and never written a review for any. I read many reviews about the Breakaway on this website and more bad than good. I was a little nervous going on my cruise given all the so-so reviews. I now feel obligated to write a review because I had such a great experience on the Breakaway. I have lived in New York City my whole life and think of myself as a type A personality. I mention this because I want anyone reading to realize what kind of person I am. I expect only quality and good service when I am paying - especially a premium. I now realize that people that write bad reviews want to find reasons and excuses as to why they didn't enjoy their vacation to the fullest. I get that not everyone has a good experience for whatever reasons but complaining about the smallest things is just ridiculous and I just don't get it. Life is too short to sweat the small stuff. My husband and I decided to go on the Breakaway because it would be a very easy vacation for us. We realized that it would be a crowded given it was a holiday week. We booked a spa balcony suite and I have to say the room did not disappoint. Our cabin was mid-ship and exactly as we expected. I would say the balcony was a little small but to be honest I don't think it was any smaller than any other balcony I have ever been on. Our cabin stewart, Andrew, was very attentive and accommodating. I asked him when we first met him to please empty the fridge when he got a chance. It was done within hours. Our embarkation was easy and flawless. We got to the pier a little earlier than we had planned and had to wait about 45 minutes to board but there were no lines and we were able to spend that time booking our spa treatments and talking to other passengers. We were one of the first groups to board and walked around for a bit getting to know the ship before having lunch at O'Sheehan's. The menu is exactly what you would expect at an Irish pub. I should mention that I did pre-book our shore excursions and some restaurants. However, we did have two credits for dinner that could not be booked in advance so we also decided to take care of our dinner reservations. I loved that you could make reservations via the touch screens located throughout the ship, with the restaurants themselves, or on your cabin TV's. We ate in mostly specialty restaurants including Cagney's (2x), La Cucina (2x) and Moderno. We had breakfast every morning in the Garden Cafe and never had an issue getting a table. They served the same thing every morning which was fine with us. Lunch we usually grabbed a salad also in the Garden Cafe. I was very satisfied with all the choices. Cagney's ranked up there with any fine steak place in NYC. We went there on lobster night (which we didn't even realize it was lobster night) and the waiter asked us if we wanted the lobster served with our meal. We very much enjoyed La Cucina and it was also well worth the extra money. Everything we ate was delicious. I could have done without eating in Moderno only because we had steak 2 times already but my husband wanted to try it and it was very good. Service in all the restaurants was excellent. We went to the all three of the dining rooms around 9:25pm one night and was told that they were already closed for the evening. We ended up eating in the Garden Cafe and it was surprisingly good. We did eat in the Manhattan dining room and it was good but nothing great. The room itself is lovely with a live band playing. We went to Disney World in Orlando as a shore excursion. Not NCL's fault but it was very crowded and to be honest not sure I would ever go again during Christmas. i knew it would be crowded but it was wall to wall people most rides were 90+ minutes long and we just didn't have the time to wait on such long lines. We did see a parade but that was pretty much all we got to do. We didn't get to go to Great Stirrup Cay which was fine with me. To be honest I was glad they decided not to go because of winds and high seas. I was not looking forward to going in a tender. Instead we went to Nassau a day early and spent the night docked. None of the stores were open due to Christmas but it was still nice to get off the boat and take a walk. We were planning on doing some shopping the next day and met with David. He gave us some pointers and do's and don't which turned out to save us a lot of money. We did go to Atlantis for the day - the excursion we booked gave us access to everything just like a hotel guest. I think the hotel is great but overly expensive. We had lunch there which was nothing fancy - a fruit bowl and a salad which came to over $25. Again, not NCL's fault but wow! Now, for my favorite part of our cruise - entertainment. Rock of Ages was good. I would say this - It was better than the movie. I thought the cast was really good but the story is sorta silly. I am not a fan to begin with so that is a glowing review in my book. They warn you over and over that the play isn't for kids. Personally I didn't see the big deal but it does have some adult themes. Clearly NCL has gotten some complaints but I think kids hear and see worse in school. Use your own judgement. Burn the Floor was cancelled due to some cast injuries. I was disappointed but not enough that it would ruin my vacation. People really got into a tizzy. I am sure it was not an easy decision for the line to cancel a headlining show but it is what it is. In its place they put Slam Allen Blues Band in the main theatre. We had seen him a couple of times during the cruise and he is great - very engaging and talented. Very much enjoyed the substitution. Second City was good - exactly what you would expect. Our favorite thing to do almost every night was going to Headliners and enjoy "Howl at the Moon Dueling Pianos". It was great just listening to some music and getting to sing along. We did watch game shows and participate in other activities but those were the highlights. The spa was great! Our room came with a weeklong pass to the thermal spa which we took advantage of in a big way. It was an oasis to getting away from everyone in an adult environment. The ship only makes available a number of passes available. I believe the only other way to have entry is to book a spa treatment. We had a number of treatments which were all excellent but very expensive. And I am saying that as a New Yorker going to New York Spas for massages and facials. Disembarkation was easy for us. We docked around 6am and was cleared by customs around 7:30am. We were able to take advantage of the "easy walk off disembarkation" and it was. We were off the ship, in a cab, home and unpacked by 8am. Before finishing I would say just one thing that I really loved about this cruise. My husband and I do not drink and I never felt pressured to order a cocktail or drink. The wait staff would ask and if you said a soda or nothing they responded with a smile and moved on. I have noticed on other ships and other cruise lines there is an overwhelming pressure to drink - I give NCL a lot of credit for this great attitude. Hope you enjoyed my review. Read Less
1 Helpful Vote
Sail Date: December 2013
There seems to be more and more negative reviews lately. All I can say is they must have all been on a completely different ship or have an agenda that I can't figure out. We had a great vacation in almost every way. I traveled with ... Read More
There seems to be more and more negative reviews lately. All I can say is they must have all been on a completely different ship or have an agenda that I can't figure out. We had a great vacation in almost every way. I traveled with my wife, my two boys (12 and 14), my adult sister and parents. The food was so enjoyable and varied at the included restaurants that we cancelled our reservations at the paid ones. We did see the Cirque Dreams dinner and show and agree with most people that this is worth the added expense. We registered the boys for the Splash Academy and Entourage, but they mostly did their own things at the sports complex and arcades when not with us. Youngest said the Splash Academy did many camp games and all he wanted was free choice. Most entertainment is labeled appropriately. We did not bring the kids to the Rock of Ages show and felt that it was the right decision as this show has many adult themes. Why some parents brought their kids with plenty of forewarning I do not know. Comedian/Magician, various game shows, music offerings and Second City were enjoyed by all. The ship is big enough that it rarely felt crowed. This included the Garden Buffet area where even at its busiest we were able to find a table. It does get a little packed for Atrium shows later in the cruise after the Rock of Ages show takes over the theater. Elevators also get a little crowded for brief periods of time too - we took to the stairs to avoid this. First port in Florida we decided to stay on-board and use the ship's facilities. We did not get to go to Great Stirrup Cay (about 50% of time wind is too high to safely use tenders we were told). This allowed us to get into Nassau earlier, but being Christmas day not much was open. The next day they celebrated Boxing Day with elaborate parades and costumes. We also went on a sailing and snorkling excursion that we enjoyed. Everyone we encountered was friendly and professional. If you are looking for a great time with tons of things to do the Norwegian Breakaway is a great choice. If you are a complainer and can't relax or go with the flow stay home so people who want a good time can enjoy it.   Read Less
Sail Date: December 2013
This was our seventh cruise, first time on NCL. We previously sailed on Carnival (once), RCI and Celebrity. embarcation - horrible, never expirienced anything like that, it took us 45 minites and it took 2.5 h for our friends to get to ... Read More
This was our seventh cruise, first time on NCL. We previously sailed on Carnival (once), RCI and Celebrity. embarcation - horrible, never expirienced anything like that, it took us 45 minites and it took 2.5 h for our friends to get to the ship. comparing to RCI/Celebrity from Bayonne - was about 20 minutes to get to the ship... The ship is big and beutiful, but the design is poor in my opinion - long narrow corridors, no Promenade, strange buffet design (you need to "make laps" again and again...). in general, having a long corridors and no wide open space on the ship creates a feeling of overcrowded supermarket... Food - very good in general , but i would prefer assigned seating and cafe promenade instead of the irish pub they have on Breakaway. also, the menu is VERY similar every day and almost NO seafood... Casino - too much smoke, it is absolutelly insane! Was too smoky even for smokers! entertainment - great, especially liked Rock of Ages, disco music on deck 16 (evenings) and fireworks. Stuff - person who cleaned our room was great, but there were so many rude stuff members on the ship... Not much smiling and almost like giving you a favor for every thing you would like to get from them - especially stuff working in buffet... In general, Free Style was the idea for some stuff members to do the leaast they could - giving you hard time when you ask them to repead something etc. for example; the rere was soccer tournament there (sports deck) - the guy showed up, gave a couple of instructions and left... great tournament... To finalize - i prefer assigned seating so waiters know me well to know what kind of food i like and could do something special to make me and my family feel good instead of new waiters every day 9and some of them showed no interest in pleasing you at all; i prefer a little more "formal" atmosphere so you actually feel you are on a cruise instead of feeling you are in Wallmart. I guess I am not a Free Style fan! Would I sail on NCL again? Only if no RCI or Celebrity is around... Read Less
1 Helpful Vote
Sail Date: December 2013
Hi everyone! So for Christmas 2013 my family had decided to try the NCL Breakaway. We were very hesitant booking this after reading the reviews but all in all we had a great time. A little background information about me is that I am ... Read More
Hi everyone! So for Christmas 2013 my family had decided to try the NCL Breakaway. We were very hesitant booking this after reading the reviews but all in all we had a great time. A little background information about me is that I am probably one of the youngest cruise reviewers. Being only 19 years old people may think I am a bit amateur to be writing a review but non the less, this was my 10th cruise within the past 7 years so I think I know what I'm talking about. I have cruised with RCL, NCL, Holland America, and Carnival. Disembarkation: We chose the Breakaway for its convenience of leaving from NYC because we are from CT. A short 2 hour car drive and parking right at the port, we thought we would be on the boat in no time. Wrong. We weren't allowed on the boat until 12:00 pm making us wait for nearly 2 hours. We normally leave from Florida and down there, you get on the boat almost instantly after getting your seapass card. And there are usually snacks and water if you have to wait. NYC was terrible, not enough seats for everybody to sit as they wait and no snacks or water provided. The Manhattan cruise terminal needs to work on this. The boat was great. It was brand new to 2013. I've been on RCL Oasis of the Seas so it was pretty hard to find a boat that would even come close. The Breakaway still fell short compared to the Oasis though. Some of the ship highlights were the atrium areas between floors 6,7,8. This is where most of the activites happened and most people hung around at night because it was the center of the shops, casino, 24 hr restaurant, and stage and screen where movies were played and they had different shows. Bliss nightclub was fun after 11:00pm. Obviously I am young and after 11:00 was when the older crowd left and the younger crowd came in. Bliss needs more sitting areas though. The dance floor was nice and big but lacked on places to sit to take a break. Didn't gamble myself but others seemed to enjoy themselves at the casino. Gym was way too small to accommodate everyone. The way it was designed was that you were back and forth between a room of cardio machines and a room for weights. Not enough equipment and you were always waiting around to use a machine. Did not use spa. Shows were good but I didn’t like how they made you reserve seats in advanced. Burn the Floor was very good and Rock of Ages was too. The comedy show was hilarious and I wanted to see it again but there weren’t any seats left for the showing. I think it should be first come first serve like most of the other boats. And they should have more show times. Some days we were forced to aimlessly walk around the boat after dinner because there was nothing else we could do. Other perks of this boat were deck features including the ropes course. It actually proved challenging and the zipline at the end was a lot of fun. Did not use the rock climbing wall or mini golf but others said they were fun. Sadly didn't get the chance to use the water slides because lines were either way to long or it was too cold but they looked awesome and the people getting off sounded like they were a blast. But like the other reviews, NCL should have made the pool bigger to accommodate everyone who didn’t have the VIBE or Haven package. Hot tubs were also barely warm and the no kids in the hot tub rule didn’t apply. The food was surprisingly good. Like I said earlier, we were hesitant with booking with NCL again because the last two times, the food was terrible. I was happy to see that they changed things around. Steak was on point every day. I must have consumed at least a pound of steak a day. Desserts were ok. The only thing I would recommend to NCL is to use less salt in their foods. A few days, my meals were so salty I could only eat a bite or two. Food was usually hot. The buffet was ok, I've had better on all other cruises. The dining rooms always had great service. With NCL being a freestyle cruise, I was nervous about getting proper service but they exceeded especially in the Manhattan Room. O’Sheehans was open 24/7 and it was great to have a late night snack after dancing all night in Bliss. Didn’t eat at any specialty restaurants but got sushi at the sushi bar and it was very good. The Carlos Bakery was a rip off and can barley fit 5 people in the store at a time. My brother and I shared room 12100. This was an ocean view room in the front of the boat. It was really cool that we had a window that was facing the front of the boat. Awesome view of NYC before we left. Bad thing was that it was a long walk to stairs and elevator. Our room steward was great and was very pleasant and cheerful. There was a lack in storage space in the room. We were surprised to see not a single drawer in the entire room. Closet was fine but my brother and I lived out of our suitcases for the most part. Weather We knew that we were taking our chances when booking a cruise from NYC in the winter time. The day we left was absolutely gorgeous seeing that it was December 22nd, and 70 degrees in NYC. The next day we were at sea. It was a rocky and cold sea day. I thought that being a brand new huge boat, the boat would have better stabilizers to help with the rocking of the boat. Now I don’t personally get sea sick but many others on the cruise had that problem. It was also too cold to be out on the deck still. Our third day was in Port Canaveral, Florida. Of course the day we get there, it’s a mere 63 degrees. Too cold for the beach and not enough time to do a Disney park (my opinion, even though they offer Disney shore excursions). So we spent that day inside the boat as well. Our fourth day which was also Christmas day was supposed to be spent at Great Stirrup Cay- the private island in the Bahamas. We had to skip it and go straight to Nassau because the water was too choppy for the tenders to carry passengers safely. Nassau was finally warm and we docked their overnight so we were able to go to the Atlantis bright and early the next morning. Sadly the two days we spent in Nassau were our only warm days. Our trip back up to New York were also too cold to use the deck activities unless you were layered up. We very much enjoyed our vacation. I think we would have enjoyed it more if we took this itinerary during the spring or summer because it was just too cold. NCL has stepped up their game with the Breakaway. I can see myself going on NCL again but I will always be a RCL fan.   Read Less
Sail Date: December 2013
This is a beautiful ship! All the public rooms are wonderful, as was our cabin. Embarkation was a little hectic, as they are trying to get so many people on in a short time...the cruise leaves at 3:00 p.m. But, other than that we never ... Read More
This is a beautiful ship! All the public rooms are wonderful, as was our cabin. Embarkation was a little hectic, as they are trying to get so many people on in a short time...the cruise leaves at 3:00 p.m. But, other than that we never felt crowded, even though the cruise was sold out. Also, being a vacation week, there were over 1,500 children on board. However, the crew is so attentive to them we never felt the children were an issue. The food on this ship was as good or better than we have had on any cruise. Several specialy dining options are available and we tried four of them...all were great but we enjoyed Le Bistro the best. The entertainment was fantastic. You have to try the dinner theater, which features magicians, acrobats, and jugglers. Amazing! Burn the Floor was also amazing. But, what made this cruise one of our favorites was the crew. They are incredibly polite and accommodating. One word of caution to people who get sea sickness, this cruise is rough. The Atlantic is much more rough than the Caribbean. It didn't bother us, but it did many others. We thought our mini suite was very nice. We booked our cruise late and was offered this cabin, which is normally reserved for handicapped passengers. Because of this, the room was much larger than a normal mini suite and had a very large deck. The only minor inconvenience is the door was automatic and took an long time to close each time we entered or left. Our cabin steward (Michael) was amazingly accommodating, professional and polite. We had an issue with the passengers above us throwing cigarette buts ant trash down on our balcony and Michael took care of that for us, saving me from getting myself in hot water! No sofa in this cabin though, but that was not a concern for us. Read Less
Sail Date: November 2013
Pros: (1)Very positive check in experience. Lines moved quickly and we were on board within 30 minutes after arriving at the terminal. (2) Vibe Beach-immediately upon boarding ship went straight to desk to sign up for Vibe Beach. ... Read More
Pros: (1)Very positive check in experience. Lines moved quickly and we were on board within 30 minutes after arriving at the terminal. (2) Vibe Beach-immediately upon boarding ship went straight to desk to sign up for Vibe Beach. Eventhough the weather didn't cooperate during the week we still were able to utilize this oasis. Would recommend to anyone who likes to relax in an adult only area. Well worth the money! (3) Room-very nice and an improvement over the room that we had on the Epic. Plenty of space for two people and I prefer the bathroom arrangement on this ship vs the one on the Epic. Balcony is small but still is a great place to watch from as you leave NYC as well as arriving in the different ports. (4) Food-was great, no complaints. Service a couple of times was slow, however it was a completly full ship so it is understandable that it took longer on a couple of occassions. Ate at Savor, Taste, The Manhattan Room, O'Sheas and Moderno Churasscaria. Also purchased the wine package (4 bottles for $88) and that was a great deal. Would do that again. (5) Entertainment-Went to two shows, Rock of Ages and Burn the Floor. Both were OK. Also went to the casino a few times and left a looser. Machines did not appear to be paying at all...Oh well. Cons: (1) Completly full ship that included 1500 children that enjoyed running up and down the hallways all day and all night. Not really a complaint just something to be aware of when booking a Thanksgiving week cruise. (2) Weather-not the cruise ship's fault. Mostly cloudy and rainy the entire week. Overall a great cruise on The Breakaway and I would cruise on this ship again. Read Less
Sail Date: November 2013
We were on the Thanksgiving cruise. This was the first cruise for my husband, DS (12) and DS (5) and my second Norwegian cruise. I'll start with the negative first. The weather was awful, but that had nothing to do with the ... Read More
We were on the Thanksgiving cruise. This was the first cruise for my husband, DS (12) and DS (5) and my second Norwegian cruise. I'll start with the negative first. The weather was awful, but that had nothing to do with the ship.....it was all about Mother Nature. We couldn't tender to their private island because of the wind and waves so we headed right over to Nassau. Our excursion was canceled due to the weather so we went to the atlantis resort to walk around. We were in cabin 8728 - a mini suite with a large balcony. The room was plenty for 4 of us. The balcony was huge, the bathroom was amazing and the bed was soooooo comfortable. Yes, we felt the rocking of the boat, but we got used to it. Our cabin steward was SHAKE. He is now preparing the Getaway for its maiden sail, but he was amazing. The towel animals were so cool. The kids club was fantastic. My 12 year old has cerebral palsy and they were wonderful with him. My kids hated to leave every night. We purchased the week long spa package. GET IT!!!!!!!! While we were waiting to board, they set up a table in the lobby and we purchased it right there. Loved it!!!! The food was great....lots of choices. You most certainly will never be hungry. Beware....you will be nickel and dimed for everything. We had two bottles of wine one night, that was it and all the little things added up to over $1200. So make sure you budget in for the little things. The ship is beautiful and we can't wait to go back. Read Less
Sail Date: April 2013
We were really excited to be taking the inaugural voyage of the Norwegian Breakaway from Southampton to New York this April but excitement led to let down as we boarded the ship and then throughout the voyage. 1st - the ship was clearly ... Read More
We were really excited to be taking the inaugural voyage of the Norwegian Breakaway from Southampton to New York this April but excitement led to let down as we boarded the ship and then throughout the voyage. 1st - the ship was clearly not ready for us. There was no program of the day's activities in the stateroom and the customer service desk said they had run out and no more would be printed. As a platinum Latitudes member I was entitled to a number of amenities but none were present in my cabin. After a complaint the amenities appeared the following evening. Another initial problem was an absence of the shipboard credit my travel agent had confirmed for us. It took 3 more days to get the credit that was confirmed in our reservations. As for the ship it was rather bland and boring. The food was the same. The pay restaurant Moderno was excellent however, as was the Blues club -we attended it every night and it turned out the be the highlight of our cruise. We highly recommend the band Slam Allen. The Cirque show was good as well, but Rock of Ages was horrible. We walked out after a tedious hour of amateurish singing and dancing. The pool area was totally inadequate. Set in the middle of the ship adjacent to a stage - speakers blasted either canned rock music or music from a live band. The sound was deafening and a total deterrent to using the pool. The children's pool and the water slide pool across the deck were unusable also as this was the area people landed from the huge water slide above. For a transatlantic cruise the pool was not really missed but it certainly would be on a Caribbean cruise. Another issue with this ship was a lack of quiet reading areas inside. There were almost no public lounges as pay restaurants had replaced these usual lounge areas. People congregated in the atrium mostly but it was extremely noisy. As for the cabins, we had both a balcony and an inside cabin and both were excellent. Top marks for good design and ergonomics. In conclusion I have to say we will not be cruising in this class of NCL ship again. Overall, it did not work for us. Read Less
Norwegian Breakaway Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.7
Entertainment 4.0 3.9
Public Rooms 4.0 3.8
Fitness Recreation 5.0 3.7
Family 5.0 3.7
Shore Excursion 3.0 3.5
Enrichment 2.0 3.3
Service 4.0 3.8
Value For Money 4.0 3.4
Rates 3.0 3.3

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