4 Helpful Votes
Sail Date: August 2019
The crew - all of them - were friendly, professional, knowledgeable and helpful. The head chef was great; he showed care, consideration and understanding for my vegan companion's dietary needs, and was genuinely interested in our ... Read More
The crew - all of them - were friendly, professional, knowledgeable and helpful. The head chef was great; he showed care, consideration and understanding for my vegan companion's dietary needs, and was genuinely interested in our dining experience. He even explained how she could use the signage color coding to determine vegan vs non-vegan food offerings. Speaking of which - the Breakaway has the best dining experience I've had in over 10 years and 15+ cruises. The variety, taste, quality and presentation was fantastic no matter if we ate in the buffet or any of the specialty restaurants. We had a 2-person occupancy balcony room that was more than adequate for our needs. The bed, however, was very firm - fine for me but too hard for my Significant Other. Our cabin steward also made our cruising experience excellent. I cannot say enough about how wonderful her service was. There was plenty of entertainment options on-board the ship, along with activities for adults, young adults and children. [The kids and teens will love deck 16 aft - water slides, obstacle course, I ran into several of the "unseen staff" - the engineers, maintenance personnel, etc. - thanks to my insomnia. They were all professional, friendly and helpful. They even gave me great tips on shore locations, ship events, etc. The art auction staff was very helpful and pleasant. They were incredibly helpful with information on appraisals for my existing art purchases. [My only "complaint" - can you please stop pushing the Peter Max artwork? Please???? ;-)] The ship appeared to be well maintained, clean and organized, with just the right level of lighting throughout. There were plenty of shore excursions and port shopping. [Unfortunately, I cannot comment with any authority on the shore excursions as I didn't take any this trip - I was taking a "complete rest" vacation cruise for a change.] There were a couple minor complaints: 1. This is the first ship I've been on where there were no locker rooms/showers available for users of the gym. I was not the only passenger that commented on the lack of shower facilities at the gym. 2. The H2O adult-only deck needs shade - desperately! This deck area is awash in sun - too much sun. [This was area that other passengers commented upon; makes this deck area undesirable.] 3. Jimmy Buffet's seemed like a neglected afterthought by the ship's designers when they discovered they had unused deck space. The lack of activities or events there was palpable. And, IMHO, a waste of a great name, trademark brand and NCL investment. No Happy Hour. No "Kid's Only" non-alcoholic events (a pity since Buffet's is located adjacent to the kids recreation area). No special events/tastings/demonstrations/celebrations. Why is it this venue even there if NCL isn't going to take advantage of the Jimmy Buffet "island/laid back/soft partying" experience that is the Jimmy Buffet experience? 4. Bring your own coffee/cold drink container: I forgot to bring my cold drink bottle, so I broke down and bought one from the ship's stores. Someone at NCL needs to find new suppliers for this merchandise. I bought one cold drink cup and its lid broke within 3 hours. A second was defective. The third - exchanged the evening before disembarkation - broke its lid right after leaving the port building. I wouldn't comment if I did something stupid like dropping them, because they would be my fault and problem, not NCL's. But, they all broke on their own accord after little or no use. 5. Disembarkation: This seemed to take much longer than the entire check-in and embarkation process. I noticed that disembarkation was often held up by long pauses as certain people passed through NCL security; NCL Security personnel often had to take 1-2 minutes typing something into the computerized profiles of the just-exited passenger before resuming disembarkation. US Border and Customs Enforcement was not the source of any delays. 6. The safety drill prior to launch: Seemed a bit disorganized compared to the other ships I've cruised, including prior NCL cruises. In summary, these "complaints" are minor; no situation or facility is perfect. The overall experience was excellent. Read Less
2 Helpful Votes
Sail Date: April 2019
My wife and I are avid cruisers. We're usually among the younger couples on a cruise, but we've literally cruise around the world on many cruise lines and many many ships. But, I had never cruised on NCL. After hearing some good ... Read More
My wife and I are avid cruisers. We're usually among the younger couples on a cruise, but we've literally cruise around the world on many cruise lines and many many ships. But, I had never cruised on NCL. After hearing some good NCL reviews from my inlaws, we all planned a family trip together and off we went... Let me start by saying our first day started with car troubles. It happens. But on our ride down to Miami we read our cruise documents and were a bit concerned with the 2pm deadline to be on the ship. The ship wasn't scheduled to leave until 4:30pm and having been on many cruises, we know some people take their sweet time getting on last minute. Still, we called NCL to be cautious (car issues we had made it a tight window to get there by 2). The NCL rep on the phone said 2:30pm was the cut off. Our in laws, who had boarded, asked and were told 3:30pm. It would be nice for NCL just to be honest and clear with this information. Despite best efforts, emergencies do occur and people need to know the honest time. If they cant make it, let them know and they can turn around before driving all the way there just to be turned around. The embarkation process was smooth as people mentioned. But no, there's no excitement, dancing or extreme friendliness. In fact, the security at the metal detector consists mainly of a group of gril gossiping about their lives and not really caring about the guests. I actually tried to make friendly comments and was ignored because they were too busy with non work related drama talk. But got on board quickly and our room was ready. It's true there was no guidance or assistance, just hop on and go find your room. Room: The room was a balcony and nice size. Plenty of shelf space. My wife LOVED the dryer in the room next to the TV as it actually warmed up and worked. Many cruises we've been on, she's left with wet hair as you cant bring one on board and well...cruise ships are notorious for weak hairdryers in the bathroom. Bathroom was larger than we're used to with plenty of storage. Shower was larger than normal and I liked the glass enclosure so you dont have to worry about water getting outside of the shower curtain because all is enclosed. Balcony was nice sized although I did have to make 3 requests which took 4 or 5 days to have the balcony sliding glass door tracks greased (it made loud squealing noises while being opened/closed which would wake the dead). Steward: a bit weird that he never came and enthusiastically introduced himself. I actually never met him but went looking for him about day 4 about the balcony door and I spoke into an opened room and he was in there cleaning. My wife said he DID check that we got all of our luggage on the first day but I guess we're just used to a formal "Hi my name is ... I'll be taking care of your room." We never had a talk, etc. But our room care was fine. Food: I researched a lot and we chose this for food quality. We were not disappointed. I never ate at the buffet (I'm over cruise buffets). Each night we went to either Taste, Savor, or Manhattan. Food was good and servers were friendly, good, and generally fast. We LOVED Manhattan. All 3 are free but Manhattan clearly shines with decor and dance floor with live music. I had some memorable deserts there. But memories of dancing with my wife were best. Taste and Savor have the exact same menus as Manhattan. Savor and Taste are the same, but across from each other. But are good. O'Sheehans: food was good. SERVICE IS HORRIBLE. I'd try to each lunch here as the menu is tasty, it's not a buffet, and it's free. First day...fine. Second day: I waited an hour and a half and never got my food. People in all tables around me would get up and complain to matrade in white uniform about not getting food, no service, not getting meals although others at table were done already, etc. But there was no look of concern on the guy's face. I sat there and attempted to not add to the drama. He never checked on me once or asked how I was. Eventually I left hungry. I order a chicken sandwich which is all I ordered. Apparently an hour and a half for a chicken sandwich isnt long enough. I went to the hostess stand and asked to talk to him. She called him and asked me to wait. After waiting 30 minutes for a seat and an hour and a half for food that never came, I waited 5 minutes and he never showed. I asked that he called my room. I walked away and a server chased me and said my food was almost ready. I refused to return after 2 hours of being ignored. Btw: I'm 6'4"...I stand out. I didn't think I'd get a call so I called guests services. He returned my call and offered to treat my wife and I to dinner at La Cucina the following night, which sounded good. But the main thing is I wanted service at O'sheehans to improve and be acknowledged. I returned the next day and he was working hard to correct the issue. Seems it took this to get things turned around. Unfortunately, the service at La Cucina the following night was horrible. We never saw our server after our order. People around us left without ordering desert although they were still hungry. Our food was "ok" but not great. My wife thought the salmon was salty. My meal was cold. We weren't offered desert under the "apologized arrangement " so we left and went downstairs to another restaurant. While there we ran into the original matrade who was wondering why we had not had desert at La Cucina. We informed him that we weren't offered it. He insisted on bringing my wife tiramisu from the restaurant and she enjoyed it. Apparently there was another misunderstanding and we should have been offered desert. Anyways, his efforts were appreciated. But bare in mind that that meal would have costs us $120 had we paid (it's an ala carte restaurant) and all meals in free Taste, Savor and Manhattan were better. O'Sheehans is definitely a sore spot regarding service on this ship. Excursions: didn't do any. We've been to these ports many times and opted for walks or beach days. Pool area: full of all sorts of people who never get out of the pool yet drink all day. HMMM...pool was always packed never got near it. SHOWS: Saw Burn the Floor and Rock the Ages. Loved both. Also see Burn the Floor at Manhattan dinner one night. They're very talented. BANDS: Jamaican band in atrium and in Manhattan played hits from many groups like The Righteous Brothers and are great. Activities: didnt do many. The "escape room" isn't really an escape room. Its disorganized and doesn't make sense. We did mini gulf upstairs and it was fun. People did rope course and rock wall and seemed to enjoy. There's 4 water slides. Didn't do casino or bingo but theatre seemed full of bingo players. If you eat at the Noodle Restaurant prepare to SMELL LIKE SMOKE due to casino smokers sharing the space. DISEMBARKING: Great and quick. Inlaws got stuck for nearly 2 hours though. Guess its luck of the draw. Fitness Center: big for a cruise. Tons of cardio equipment. Dumbbells but no barbells. 2 Smith machines. A stretching room and a spin cycle room. I liked how they didnt try to jam spa packages down your throat like most cruises. Comedies: weren't very funny. Photographs: photographers seemed inexperienced and unsure of angles, people arrangement or what to do with rude guests who walk in front of their shots. But I do like how they don't annoy you with photo attempts the entire cruise. Also, the photo area is VERY organized with photos in individual cases, not laid out everywhere. Stores: same ole same ship stores with cheap invicta watches thatv you've seen on ALL CRUISES. Gave cruise 4 out of 5. Would have been 5 if not for O'Sheehans service and watching many people experience what I did many times and on many different days. It's an issue. Read Less
1 Helpful Vote
Sail Date: October 2018
This was the cruise for us!! Four stops in a transatlantic package!! Ideal! It was our first experience on a larger ship and it was a worthwhile experience. The facilities were luxurious and the ropes course was sprine tingling! Our ... Read More
This was the cruise for us!! Four stops in a transatlantic package!! Ideal! It was our first experience on a larger ship and it was a worthwhile experience. The facilities were luxurious and the ropes course was sprine tingling! Our cabin was perfect for us, not fancy but it had everything we needed including a surprising amount of storage space and the entertainment was outstanding! Totally top shelf! Cirque, Burn the Floor, Rock of Ages, Helen Ward-Jackson, Justino Zuppo all fantastic! The food was very good with lots of variety and the service was courteous, friendly and prompt. A new addition was a lecturer who briefed us on each of the destinations and tied the trip into a theme of American Immigration. Finally!! He was wonderfully informative. That said, I don’t believe we will choose a large ship again. The theater was too small to seat even half of the guests so that not everyone could see the shows. There were long queues for nearly everything, The fitness center had lots of machines and they were adequate.The trainers were knowledgeable, professional and friendly but the workout room was entirely too small to accommodate the number of people who wanted to attend morning stretch and abs classes. Many people were turned away. We had to be sure to arrive 15 minutes early for class to claim a slice of the floor and a mat. We did like the fact that a fitness pass was offered which allowed us to attend as many classes as we chose to attend for one price but there was an overwhelming sense that additional charges were a theme. There was no longer a shower or sauna in the gym. The only saunas or steam rooms were available at an additional cost in the spa which was beautiful but expensive and not our vibe. Read Less
2 Helpful Votes
Sail Date: May 2018
We have sailed on Norwegian numerous times in the past. On this cruise we purchased a balcony and studio cabin. Embarkation took about an hour. Both rooms Had scratches on the walls and dings and dents in the walls. The studio actually had ... Read More
We have sailed on Norwegian numerous times in the past. On this cruise we purchased a balcony and studio cabin. Embarkation took about an hour. Both rooms Had scratches on the walls and dings and dents in the walls. The studio actually had a pair of men’s dirty undergarments still in the closet. Mid cruise they removed and repoured are balcony floor for routine maintence that should have been done in drydock two weeks prior. This was done without notice and while we were on an excursion. This left our room and personal items full of dust. The food was below average and we couldn’t get refills even at the speciality restaurants. The cruise was far from relaxing due to music blaring in all areas from the manhattan room to the customer service desk. If you wanted to attend shows you had to pay to enter. This was a first for us. Entertainment used to be free with NCL. Overall this was a let down and Norwegian could do much better. We will be looking elsewhere in the future for our cruises. Read Less
3 Helpful Votes
Sail Date: May 2018
We've cruised a few times but so far this is our new favourite. The only reason I gave 4 stars was because of the location of the casino, it was right smack in the middle of Deck 7 where all guests including children passed by, so you ... Read More
We've cruised a few times but so far this is our new favourite. The only reason I gave 4 stars was because of the location of the casino, it was right smack in the middle of Deck 7 where all guests including children passed by, so you inhaled the smoke and all, but I guess it had a strategic location and purpose by NCL. The shows were good especially Cirque Dreams, vocalist Karl Loxkey and the female violinist. Food was tasty and had a variety of selection. There were themed nights at the Garden Cafe, and the Grilled Night was the best! The Prime Rib special of the day at O'Sheehans Is a must try, tender and mouth watering, cooked to perfection! The Indian themed lunch at Moderno's was very flavourful and tasted authentic! The cruise director, Dan Dan was my favourite of all. He was quick, witty, smart, hilarious and very generous and attentive! He even rendered a duet with Karl Loxley at the Matinee Farewell Show. He was such a great singer! His staff was amazing! The Matinee Farewell Show by the way is not to be missed! There was so much things to do and see for the family. Lots of free demonstrations and health seminars during the last sea day. Crew were attentive to guests' needs. There was also Lounge and cabins for single cruisers. Overall it was a cruise to remember! Read Less
4 Helpful Votes
Sail Date: April 2018
We arrived on time and then had to wait 3 hours before we could check in. Electrical plugs did not work in cabin. Took me a day and three staff members that could not plug into the sockets to finally get an electrician, who after ... Read More
We arrived on time and then had to wait 3 hours before we could check in. Electrical plugs did not work in cabin. Took me a day and three staff members that could not plug into the sockets to finally get an electrician, who after considerable effort was able to angle the plug downward, prey up ward and jam it in, said, (if it is even possible for anyone to believe this), "All the plug ins on the ship are child proofed, I cannot I cannot make yours different without doing it to every plug on the ship." When I responded, you do not mean that it is child proofed but that it is also customer proofed and your own staff proofed, because after 4 hours and 4 different people trying no one could get that plug in." He then agreed to go get his tools and fix the plug. None of the gym equipment works. The various measure from miles to heart monitors to TV's nothing works. We made reservations for a show and when we got there 10 minutes early their were no seats for us. Getting up at 4:30 am to have breakfast in there "all night restaurant" they never had any coffee, food or as in this morning as I write this a bit pissed off even a seat. They told me I had to leave and go sit elsewhere because they were going to vacuum. When I asked if I could have a glass of water, a scowling staff simply slid over a glass that had water in it and had been clearly standing on the counter all night. No ice and could well have been someones discard hours before.. Needing full internet service that did not work. I had to stand 4 different times in a line 8 to 15 people deep to get assistance from the one IT person the ship offered. I literally spent hours in that line, coming back again and again until they were forced to provide the connection I had paid an extra $300+ for. Wanting to go on an excursion that had been sold out, we asked if there was anyway we would be able to hire a cab or other transportation and were told," We do not help with that, we only have information about our excursions if you are not on one you are on your own." The bedroom TV, are tiny,you cannot see them well from the bed nor can you use the remote without getting up out of bed and going over to the TV. The food runs bad with few exceptions. All of the restaurants serve identical menus. We have been on a great many cruises, never have i seen a more poorly trained staff or a ship with such an unhappy and unwelcoming group. Norwegian - Never again. Read Less
Sail Date: April 2018
First time cruise. 3 kids, 2 adults. We are 40. Kids were busy in kids clubs and out of our hair most of the time. Rock wall and obstacle course were entertaining for adults, while kids were busy in the pool and on slides. Food was ... Read More
First time cruise. 3 kids, 2 adults. We are 40. Kids were busy in kids clubs and out of our hair most of the time. Rock wall and obstacle course were entertaining for adults, while kids were busy in the pool and on slides. Food was excellent, staff was great, shows were great. Decent size cardio room with many treadmills and ellipticals. Only 1 stairclimber, a very awkward pedal model. I hope you will replace it and add a few more standard stairclimbers. Weight room could use improvement. Its very small and crowded. Expand it into the dance studio, your dancers have plenty of other places. Also the A-rack full of preset straight bars needs EZ-grip bars on the other half of it. I worked out 6 out of 7 days on ship, so its important to keep gym rats entertained also :) Only one tragedy happened to me during the vacation, I left my prized possession, a bose headset in the room during disembarkment on last day...working with lost and found, hopping for its safe return. Very positive experience overall, will cruise again with Norwegian for sure. Read Less
1 Helpful Vote
Sail Date: April 2018
What I did like about this cruise is that we got a cheap upgrade to a balcony on the forward of the ship. We arrived at the port at 9am and were surprised to get parked so quickly especially in NYC. The Embarkment went well. The food, ... Read More
What I did like about this cruise is that we got a cheap upgrade to a balcony on the forward of the ship. We arrived at the port at 9am and were surprised to get parked so quickly especially in NYC. The Embarkment went well. The food, the steward, and cleanliness was all good. Food was available 24/7 and not just junk food like pizza. The shows were all good except the Rock of Ages show was not appropriate for a cruise ship, maybe it would be best for a Vegas adult sex show, It was lack of taste for a cruise ship. The gym and equipment was good. Problems on this ship included language barriers and lack of knowledge of the workers. Many adult areas such as adult clubs and adult karaoke had children there which made it not an adult time at all. Little kids on the dance floor dancing while adults are gyrating with adult music is not cute. This decreased any adult time since there was minimal private areas for adults. Private areas came at an extra fee!! Children were running up and down the stairs, through the hallways by staterooms all hours of the night and playing on the dance floor in the restaurant dance area where couple where trying to dance. It seemed like no one was in control or authority to set limits on the cruisers who thought this was acceptable. Disembarkment was a nightmare with no organization so everyone tried to leave the ship at the same time so you could imagine that disaster! We were to leave at 9:20am and got off the ship at 1pm. Not impressed with Norwegian at all. Read Less
Sail Date: March 2018
We choose this cruise to see what Norwegan had to offer as we sailed from NY and it was difficult to with all of the traffic and arrangements. We really did enjoy the drink package as this was our first time it fit into the budget and that ... Read More
We choose this cruise to see what Norwegan had to offer as we sailed from NY and it was difficult to with all of the traffic and arrangements. We really did enjoy the drink package as this was our first time it fit into the budget and that was a plus. The kids stuff ( slides tubes/ rock climbing) had limited hours and we could not use it .. The fitness center was up to date, big and we utilized it everyday. The broad way shows: Burn the Floor was awesome, Rock of ages was well done.... Unfortunately the comedians were dry and stale.. Every 4th joke was humorous compared to Carnival or Royal Carb.. The pool entertainment was great as there was a Reggae band and the Bar staff kept up with the drink demands. The facilities were poor as our toilet only flushed once per day as we called everyday.. We did not care for making a reservation every night for dinner especially as this was not speciality dining. For the price ( $ 4,000) for a family of 3 with a ocean/ balcony view we felt we over paid. Sincerely Michigan Cruisers Read Less
1 Helpful Vote
Sail Date: February 2018
Myself and my boyfriend booked this cruise last minute, about a month before sail date, because of an offer we received in our email that if we booked now we would get $500 onboard credit. This was our 3rd cruise together, the other two ... Read More
Myself and my boyfriend booked this cruise last minute, about a month before sail date, because of an offer we received in our email that if we booked now we would get $500 onboard credit. This was our 3rd cruise together, the other two were on carnival. We’re from NY and so the cruise appealed to us because we didn’t have to pay for a flight or hotel before and after the cruise. Embarkment: Embarkment went smoothly and was quick. Our room was available as soon as we boarded. We were excited because this was the first time we had a balcony, unfortunately our balcony had a sprinkler above it so we would get sprayed with water every 30-45 minutes while out there. Things started to go bad the first day when we found out our room “didn’t qualify” for the $500 onboard credit. Which was the only reason we booked the cruise. And it’s not like we had an interior room we booked a balcony which was the most expensive option other than the haven. Ports: The Orlando port was the one we were looking the least forward to only because it wasn’t an island but nevertheless I was excited to go to Universal or sea world. We ended up not being able to go, and Disney wasn’t an option either. The ship get to Orlando around 1pm, leaves at 8 and it’s an hour to Disney, universal, sea world from the port. So you’d only have about 5 hours at the amusement park. We went to JFK space center-the only thing to do there is watch imax movies. 1/5 The Great stirrup Cay island is the cruise ships private island and other than the fact that the beach is crowded because everyone from the boat is there and sometimes there’s more than one boat, the island is beautiful, the food is free and it’s great there’s no one pressuring you to buy anything. So I give the island a 5/5. BUT you realistically only spend 4 hours on this beach. In order to get on this island you have to take a smaller boat from the ship. The disembarked then was a NIGHTMARE we waited in line for over an hour and then waited another 45 minutes sitting in an auditorium waiting to get on the transport ferry. And the staff was not clear about why you were sitting and waiting so long. Very disorganized. I would love to give Nassau a review because we were planning on going to Atlantis but I can’t because the captain cancelled the port due to bad weather. The funny thing was the day we were supposed to gonwas beautiful weather and the the captain sailed us right into a storm anyways and the last two days on the ship waves were making it up to our balcony and he boated rocked so bad. We were both sea sick for the 2 days. Food: The food was just alright. The sit down dinners in the main dining were good and the waiters were great and accommodating. The buffet had better options in comparison to Carnival’s buffet but what was disappointing was that there was no breakfast in the main dining room, your only option was the buffet. And there was no dress up night in the main dining room which is something we love about carnival. Disembarkment: A nightmare. Thank god we didn’t have to catch a plan. So slow and disorganized. Misc: The arcade was expensive we only used it once and that’s one of our favorite pass times The room was nice and the staff took good care of us Overall I’d give it a 1/5. At the end of the cruise we were glad it was over and felt like we needed a vacation after this vacation. So disappointing and a waste of money. I did win $400 in the casino though! Read Less
1 Helpful Vote
Sail Date: January 2018
It's hard to say anything bad being on the water and sailing for 14 days so I will just list some pros and cons. This is my first time on Norwegian and this is about my 25th cruise. Cabin#10842 - balcony cabin on the slant. ... Read More
It's hard to say anything bad being on the water and sailing for 14 days so I will just list some pros and cons. This is my first time on Norwegian and this is about my 25th cruise. Cabin#10842 - balcony cabin on the slant. Traveling with my friend. First: Booked directly through Norwegian. Asked for a Mini-Suite but was told that the beds could not be separated. Called back and asked again and was told by same guy the same after he asked someone. So had to take a smaller balcony room. Was totally MIFFED to find out that wasn't the case and that the beds can be separated. Disappointing to say the least. Second: let me cover some shout outs to staffs and thumbs down to others: Thumbs down: To the hostess for Blue Ocean. She is a snob, rarely smiles and needs to be retrained. Sorry we inconvenienced to seat us in the empty restaurant and explain the menu. THUMBS UP: * Our cabin steward, Garfield was fantastic and always upbeat, helpful and went out of his way to make us happy. * Cagney's Bar: Jay is the bartender and he will take good care of you. Fast, personable and what you want in the perfect bartender. * Ice Bar Hostess: Thanks for smiling and saying hello everytime we walked by. * The Towel Girl (young woman) in the ladies spa locker room. She was a delight to talk with and very sweet. PROS *Itinerary was really great. 14 days in the Caribbean/Mexico. * CABIN: Nice room, comfortable beds. Great pillows. Shower gel (no soap) and Shampoo Dispenser in shower. A good blow dryer. * DINING: A good variety of restaurants! - FYI: the dining packages: it's a limited menu at the specialty (a la cart) restaurants, but still a great selection. The buffet selection was surprisingly really good. Easy to find a table! Super nice staff. We didn't use the general dining rooms but chose a la cart restaurants and buffets. - Bakery: Cupcakes! But they charge you! :( - Scooped ice cream/sherbet and yummy desserts. - Healthy choices at the buffet. * ICE BAR – So cool! Wear something warm to stay awhile. The bartender was a delight and will make you laugh. * EXCURSIONS: Well organized and nicely done. We only did the plantation tour on Jamaica and thought it was fantastic. * ENTERTAINMENT: Burn the Floor was fabulous!! Don't miss it! Broadway level performance. The Cirque show was fantastic. If you have seen the show, Absinthe in Vegas, think of it as a taster/trailer for that show. * ACTIVITIES: Ropes course is awesome! Walk the plank! The jogging path was good (but it's January and no people on the lounge chairs to trip over). So in the daytime you can drink, try the rope course, decorate a cake, play bingo or trivia, buy mass produced art, learn the cha-cha. Lots of mindless fun! The card rooms are nice and quiet. You can also just walk around and explore. It's a HUGE ship. * SPA: Workout room has plenty of equipment and the wait during busy times was normally short. We worked out almost every day. * CASINO: Weird layout but a good amount of machines and super nice staff. * Guest Services: Fast service. Friendly. Helpful. * SHIP: Touchscreen wall units on every floor near the elevator makes it super easy to figure out where you are and what activities are going on throughout the ship. CONS/Info They nickel and dime you to death. $18.00 for a Hendricks and soda. * CABIN: Balconies are small even on the slant. Lack of storage in cabin and bathroom. no mirrors position so that you can see the back of yourself (which is probably good come to think of it). but it's nice to see the back of your hair when you are doing the "do" :) * BATHROOM: Bring your own hair products/conditioner/lotion * SHIP 1. Stairwells: People sit all over them.... I tripped over one guy and about did a face plant. They should consider adding benches against the wall below the clocks for people the sit and wait for whoever they are waiting for. 2. Atrium: Crowded, Cluttered with chairs. Hard to move around the bar and not enough bartenders to deal with the amount of people. a bottle neck trying to get to elevators. 3. 4200 people and it felt like 4200 people. But it’s January and most people were inside rather than spread outside, so I will give them that. * CASINO: Smokers everywhere. * INTERNET: WiFi: TOTAL RIPOFF. I received 1000mb with my package. After about the 3- or 4th day when I ran out of mb (I am a business traveler and need to work - most is done over the internet- I went down to the desk to purchase the unlimited data plan for $24.99/day and was told "no" and "that that package is only good to purchase for the first 2 days" and so it will force you to purchase 1000mb for $125... I wasn't up to spending $600 for internet. Celebrity Cruises and RCI charge $150 or $200 for the entire cruise (long cruises). Norwegian has an opportunity to attract business travelers/virtual workforce passengers. * SPA: 1. we both paid $349 for the spa package. Overpriced. People are living in there (hyperbole). Tile beds that they really push at you during the sales process they should have also said that they are full of snoring people or readers who lay on them throughout the day without budging, and others save the lounge chairs for when they show up later.... I realized for the same price I could have upgraded to the Haven – unless that are all mini-suites ☹ 2. The SPA PEOPLE! OMG! THEY ATTACK YOU AT EVERY STAIRWELL AND AT ALL THE ELEVATORS. CONSTANTLY SELLING YOU MASSAGES! FACIALS! SO Annoying! GO AWAY! It really takes away from your day when you are constantly asked to buy something. Am I leaving the gates of Jamaica or am I on a cruise ship? I was ready for one of them to ask me if I wanted a taxi to the beach. They really need to rope the SPA Marketing in a bit. 3. Bought a pedicure. Paid $80. Stone pedicure She picked up the stone, put it on my leg for about 3-4 seconds. my nail polish had two thin coats. I took picture of my $80 pedicure to remind me to not treat myself to a $14 pedicure sold as an $80 pedicure ever again. They give you a choice of 16 colors, half are summer colors. It's January. and then the entire time she is trying to sell my skin products, feet products....couldn't even relax. I'll save that $80 for a few margarita's next time...that will relax me :) *DINING: The banging!! tambourine woman and the guitar singer from the morning shift at the buffet. It's so loud you hear it everywhere you dine in the buffet area. Bang! Bang! Bang! They are good and I enjoy them! But not at 8AM in the morning. It's worse than an alarm clock, at least your alarm clock you can turn off. Room Service is $10!! And they served us green bananas and the order was 1/2 wrong. thanks. The ART Space: Ugh. Mass produced and many are just old looking art. So many great new artists out there! I’ve seen a lot of this art for years. Need something fresh and new! *ACTIVITIES: No Enrichment Series... no Astronomy speaker ... just bingo and cake decorating.... :( Overall, it was a good cruise and I am rating it average-plus, because the my Norwegian agent doesn’t know the cabins, yet he sells them for Norwegian and instead of asking someone for help, he lied to me and chuckled when I told him about the mini-suites having beds that separate (a day before my cruise) and he said, “well next time….”… well humph. The overselling of the spa treatments everywhere you turn is just cheesy and too much in your face marketing – I work virtually –and the Wifi pricing is archaic compared to other lines. It’s a nice ship with lots to do, but until they correct the internet pricing and tame the out of control spa marketing army, I will choose another line. But we really enjoyed the trip. 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5 Helpful Votes
Sail Date: December 2017
Poorest service and food after 36 cruises..... Service and quality of food on NCL has gone waaaaaay down ever since Chinese bought the Holding Company. Very Sassy employees now that they are Unionized... Tips ARE not distributed as you ... Read More
Poorest service and food after 36 cruises..... Service and quality of food on NCL has gone waaaaaay down ever since Chinese bought the Holding Company. Very Sassy employees now that they are Unionized... Tips ARE not distributed as you wish them to..That is a lawsuit waiting....nCL could not tell me who would be getting the tips.... If you are a Vegetarian, Good Luck trying to have a diversity of food... SALT SALT SALT... I am sure Strokes and heart Attacks patients are admitted after sailing on these cruises.... Yes price good but not worth the savings! No way, rather vacation on land than deal with the Zoo on these cruises with NCL... Customer service still has not returned my email after 3 months... Just a Joke.... Serious incident while eating... broken glass or stone...NCLdid not even mae a report! Excursion Staff absolutely not trained or qualified! After platinum plus , leaving this Cruise Line... Please do not waste your money, health or precious time! Read Less
Sail Date: November 2017
I'm sure that there are many cruise lines that are willing to offer more at a little higher rate. For a first timer this was an opportunity to get my "feet wet". The value was good for the services received. The breakaway ... Read More
I'm sure that there are many cruise lines that are willing to offer more at a little higher rate. For a first timer this was an opportunity to get my "feet wet". The value was good for the services received. The breakaway was clean. The cabin was clean and all surrounding public area such a bathrooms, stairs, hallways etc. The vocal entertainment was spot on. The bar tendering staff on decks 15, 16 & 17 where the best. The dining staff that i dealt with where also pleasant. Shore excursions i personally give 2thumbs down or 2 stars. #1. I wasn't sure if it was choppy waters or a poison sea snake in the beach water to norwegian's private islands. (Funds where refunded) #2.coco beach not quit a day at the beach. Too windy and dirty. #3.bahamas the weather was warm but only 1 day at dock. Even though ship docked the night b4. Food was decent and pretty much the same in most compliment dining rooms and buffet, unless you go asian or specialty dining. These spots served quality food and service. I'm a person who can find enjoyment in the worst possible case. I did just that. What others found unpleasant i made pleasant. Even a few racist. I met amazing and interesting people. I would advise all first timers and vets cruiser to never gave up the credit cards to load your ship payment card. I received $150 on board spending and added cash as needed. Carry only 1 card and use it for emergencies only. And cash out your card the final night and get back or clear up your account in cash. Who want to wait for a surprise bill in the mail.? Read Less
Sail Date: October 2017
The ship, crew and food were first rate. Million Dollar Quartet was one of the best shows I have seen in a long time. Definitely will see again. The comedians were awful. Attended the 18+ show and expected to be in tears laughing ... Read More
The ship, crew and food were first rate. Million Dollar Quartet was one of the best shows I have seen in a long time. Definitely will see again. The comedians were awful. Attended the 18+ show and expected to be in tears laughing so hard from the wealth of material available. Barely broke a smile.. Very unfortunate, Shore excursions overpriced and not very good value. Harvest Key, Norwegian's own island was a waste of time. You can get a tan on the boat just as easy and use your drink package as well. Every stop you would see the same watches, cheap jewelry, bamboo sheets for sale. Annoying the third and fourth port of call as you have to walk right thru the stores every time you get on and off the ship. What upset me the most was the amount of money the casino was taking from the passengers. I do understand that the boat is a business that is supposed to make money. However there is a limit between making money and gouging your customers. Eg 1. Blackjack tournament with a $500 prize. The boat took over $1800 in entries. $1300 profit is really greedy. Eg 2. Texas Hold-em Tournament. Over $2800 in entries, 3 prizes totaling just over $2100 were given out. $700 profit for a 3 hour tourney. Eg 3. The hold-em poker table took a 10% rake of every hand. That amounted to $250-400/hour depending on the size of the hands. The boat was the only winner. As I said the boat is a business to make money, but greed and gouging of your passengers is not the way to do business. I hope they change their ways. Finally, paying for water. $6.75 for a 2 litre bottle. 1/2 gallon in the US. More greed. If you didn't buy their water package and you went to a drink station to fill up a water container you were made to feel guilty like you were stealing. Read Less
1 Helpful Vote
Sail Date: September 2017
I read many negative comments about this cruise prior to the sailing and I wasn't sure if I had made the right choice, but I can tell you i had a great time. Yes, some areas are more crowdy and some restaurant services are slower than ... Read More
I read many negative comments about this cruise prior to the sailing and I wasn't sure if I had made the right choice, but I can tell you i had a great time. Yes, some areas are more crowdy and some restaurant services are slower than the others but there are over 4000 people on the boat! The staffs are friendly and helpful and food was definitely better than other cruise lines. I highly recommend the Moderno, the Brazilian restaurant, the food was so delicious, especially the salad bar, the service was excellent and if you are seated by the window you can watch the sunset while dining. The steakhouse is located right next to Moderno but way more popular and the service was slower than the Moderno. If I go back to the steakhouse again I would make the reservation more toward the beginning of the week than the later of the week. The Mahattan dining room service was way more better than the Savor, where the wait time for the food was just too long. Teppanaki was very entertaining and the food was good but it can be little too noisy if you are going for a quiet dinner. I wouldn't go back to the Le Bistro because the food was just average and the service was almost none existent that I almost walked out. That's not what I expected of a French restaurant. Just to get a glass of wine took forever! I bought the unlimited spa package to relax but it wasn't quiet and relaxing as I expected. The noise from the jacuzzis and the people were just irritating. The hot stone seats are limited to thirty minutes and sometimes you have to wait just to find an empty one. I paid $200 extra! It's better to get one nice massage and save money. One more thing, I've been on four cruises prior to this one, and by far this embarkation and disembarkation process was the most quickiest one ever. My family got the call to leave the ship at 8:20 and we were in taxi by 8:50! Read Less
1 Helpful Vote
Sail Date: March 2017
We like to travel out of New York or New Jersey since we reside locally and prefer it to flying somewhere else. Went on last Norwegian Cruise on Breakaway, to Bermuda. We loved the experience and the Thermal Spa. We decided to go in a ... Read More
We like to travel out of New York or New Jersey since we reside locally and prefer it to flying somewhere else. Went on last Norwegian Cruise on Breakaway, to Bermuda. We loved the experience and the Thermal Spa. We decided to go in a Haven Suite this time, and the experience far exceeded our expectations. When on the ship, we spend a good amount of time in the spa or the gym, and there was a short cut between the Haven Suites and the Spa/Gym, which share the same area. Although our specialty restaurant experience was good, the food in the Haven Restaurant was great, and we had almost exclusive access to it, whenever we chose to go, without much distance to go. It was "in your face" service, which exceeded anything we've experienced before. We had an option to have spa services, exclusively in the Haven area, but, chose to still have them in the spa since we've gotten familiar with the services there and have become comfortable in that setting. Staff just couldn't seem to do enough to provide impressive service. Truly impressive. Read Less
3 Helpful Votes
Sail Date: December 2016
I decided this cruise because it fit our schedule (my wife and I) to get away with my wife and enjoy the warm weathers (for a bit). To disconnect from the busy world we live and get some alone time. To contextualize our trip: 1) We ... Read More
I decided this cruise because it fit our schedule (my wife and I) to get away with my wife and enjoy the warm weathers (for a bit). To disconnect from the busy world we live and get some alone time. To contextualize our trip: 1) We disembark from New York (we live in NYC Metro area) that only involve 2 carry-on. There was no luggage involved nor did we take any flight to get start the trip. 2) The trip involved a Chinese agency that brought 1000+ Chinese foreign tourists (reason why I want to make this point) 3) We got one of the balcony suite (port side of the ship) 4) The Trip heads to Nassau, Bahamas, (NCL's own) Stirrup, Bahamas, Cape Canaveral, Florida, and return back to NYC 5) Excursions: Balmoral Island (Dolphin), Stirrup (given for all passengers), and Kennedy Space Center (Florida) Embarkation/Disembarkation: NYC Got there by 11:00 am (schedule time to check-in 11:30 am). The wait time to board was crazy. We got in by 2:30 pm. While waiting, many frequent travelers have told me that it is usually very quick but the delay was due to the 1000+ Chinese tourists (their passport and they didn't have all the information for their children; language communication issue which further delayed). Standing in the AFT line for 3+ hours without water and hunger (for my wife) was not pleasant (especially our 1st trip). The disembarkation was a bit Bahamas No Issue and the excursion gave enough time to get back. I find it was not hard to get back on board.. They provide all information (just have to listen and read)... Stirrup No issue and it's their private island. So it should not be a problem but just waiting for the ships to be loaded with passengers to sail to or back from the island.. No issue really Florida No issue and the custom wait was a bit time consuming but it could be beyond their control (we waited at the theater and waiting for our trip excursion to be called so we could get cleared with customs and continue to the excursions.. Cabin: Clean and tidy... I do not know if our roomkeeper was exceptional but he cleaned twice per day. He seems to always punctual and in our room when we just left or just come back with everything all setup... He was one of the friendliest face I saw everyday... Dining: In general, the food is was good but the selections could be a bit more for the complimentary. One thing that was a disappointment was Shanghai Noodle bar... I do not know if the Chinese tourists just hogged the whole restaurant had 2+ hours waiting every night... What my wife and I experienced is that the system there is all messed up.. Their paging system does not work efficiently and the wait is very painful. 1) Customer service is not good.. One, the lady upfront seems very cold (and I could understand her frustration with their system) but the system do not seem to have any empathy for those waiting to get seats and foods. It was designed to fail in many ways How? a. The wait is based on first come, first seat. The ordering is done as a group/region of each table section (note, there is no private booth for each group... Each table has 5-6 seats on one side and the region could have 6-12 seats where two tables are connected to each other... So I could face another group opposite to my side and another group could be seating next to me).. So when we place an order (on 2nd visit), you could be the first person in but your order is placed together in your table region by the waiters *and come out last). And the order of the food coming out goes top down (appetizers .. dishes, desserts)... So we were seated 2nd on our 2nd visit (we waited 40 minutes before it opened). We got seated on the back end of the table (near the wall). We ordered appetizers, dishes, and desserts... The waitress covering our area got the pork dumplings out first (top of the menu) and our shrimp dumplings came out far later than pork (just so you know, we ordered by 5:10 even though we were seated at 5:00 and our shrimp dumpling came out by 5:30pm)... So what you order and where you are seated makes a difference... b. There is no POS on what you ordered so they tend to mess up on orders since your order is done on paper. Their argument is that they make all food dishes in batches (all together - so all dimsum comes out together for the table/region; egg rolls, shrimp rolls).. That is why when you order, your priority of seating does not matter. I didn't get to eat until 30 minutes into seating... Also, they had a tendency to mess up on orders (giving food to people that they did not order) c. Seems to be unprepared. On our second visit, they didn't have all tables setup by 5:00pm (no glasses and all napkins, chopsticks, and menu done just before it opened). d. Since ordering is done in groups; the seating could be open for time and not be filled (since they do not know who is part of what group).. They have table reservation but they do not know who is part of what group for ordering. It was so bad that I have seen seats with finished plates sitting without being cleaned or filled for 10-20 minutes. This was one of the thing I complained to the manager on our 1st visit. My wife and I waited over 1 hr and there were 16 seats open!!! They are waiting for people with the pager (they give 7 min wait time) to come back but they never did (pager loses battery).. We got the seat by that manager's executive decision and he realizing that we could see the issues... BTW, our first visit.. We were done in 20 minutes... The time waiting for the others in front was enough time for others to eat and be done already.. So to make the long story short, these are my recommendations (in general, the food was great there).. 1) Get there early!!! Though the wait could be a pain but be the first to eat there (do not wait for the 2 hours wait... Our 1st night, we were on 2 hrs 40 min wait and close to end of business time)..Our 2nd visit, we were there at 4:20 for 5:00 pm opening 2) Order everything that you want to try (portions are not big) and make sure to order all things in one shot.. So order quantities more than 2 if need be and make sure to get all the order in first (do not order some now and some later; you are bound to wait) 3) Seating might not be in your control but make sure to follow 2. Food disseminated are based on type of dish (and they all come out at once for the table region in general) Other things, tell them you are done (so it could help them get more people in). It is a common courtesy for other diners (I do not doubt that some never ate during the voyage due to the wait).. Hopefully, they will get a POS soon and take our recommendation to improve service and process... The food is worth it but the wait and service.... It could be hard to do that again.. Read Less
4 Helpful Votes
Sail Date: October 2016
Pros: Great cruise with everything you want in a vacation in within walkable distance. Great restaurant varieties. Awesome casino with different table games and slot machines. Water park is great! Full of entertainment: 2 ... Read More
Pros: Great cruise with everything you want in a vacation in within walkable distance. Great restaurant varieties. Awesome casino with different table games and slot machines. Water park is great! Full of entertainment: 2 off broadway shows for free. Cons: Too much emphasis on art galleries and auctions. Almost is like scamming you into buying some copies of art. Too many for fee activities/entertainment on the ship Internet access is way too expensive on ship. I mean come on, the cost to provide internet for the whole ship is not expensive these days. Tips: For the florida trip, if you do not mind driving. Rent a car! They are charging 60-100 per person for transportation. It only cost 40 dollars to rent a car for the whole day. Overall: The cruise has everything you need for a great cruise vacation if you are willing to dish out $500 - $1000 excluding casino money on top of the fare. All the for-fee activities are way too expensive for the service provided however you are forced to pay for them if you want the whole cruise experience. Transportation alone cost over 60-70 per person. I ended up renting a car in the florida excursion. Read Less
3 Helpful Votes
Sail Date: October 2016
I chose this cruise because of the convenience of sailing from a local port of call (NYC) on one of NCL's newest, largest, and most amenable to a single cruiser (with their Studio rooms). Although I was unable to secure a Studio ... Read More
I chose this cruise because of the convenience of sailing from a local port of call (NYC) on one of NCL's newest, largest, and most amenable to a single cruiser (with their Studio rooms). Although I was unable to secure a Studio room (these rooms are in high demand and book fast), we (single cruisers) were hosted by a lovely staffer named "Lovely Lovely" every night... and she definitely lives up to her name. Every night, she made every effort to host a meet and greet at the Studio Lounge for all single travelers. We spent a lovely time getting to know each other and gaining some tips and recommendations for ship activities and shore excursions. Lovely Lovely even booked dinner and a show every night for those who wanted it. I was so anxious about traveling alone, fearing that on a ship of over 3k, I would have no one to meet or talk to. I was so wrong. I met other single travelers and we had a lovely time on shore excursions, at dinner, shows, and other shipboard activities. I've made some lasting friendships and I have NCL and Lovely Lovely to thank for it. ((( As an aside, I also recommend (singles travelers or not) that all cruisers join a Cruise Critic Roll Call. This is another wonderful way to meet other cruisers and make some friendships before you cruise. In our Roll Call... we organized a "pub crawl" on the first night that we re-created on the last. Here too, I met the most amazing friends.))) The ship is HUGE!!! Some might find this a drawback, but for someone looking to fill their day with activities, this is a great ship. (Getaway is a sister ship and has a lot of similar aesthetic appeal and size). The ship was easy to navigate through, and has that NYC vibe and feel. I stayed in an inside double, and the size was just perfect for a single, but would have been good for a double. The closet is a bit small, but the bathroom was comfortable and roomie. The cabin steward was friendly and always available to assist in any need. I enjoyed the variety of menu items, but was unimpressed by the aesthetics or food quality of the TASTE or SAVOR. The Manhatten room had the same food, but it seems at though it was fresher... and the aesthetics and entertainment made the experience. I highly recommend the Asian dining at Shanghai's (in the Casino deck 7). It was remarkable. The food was fresh and delicious, and it comes quickly... though you have to get there early, book a reservation, or wait a very long time to eat. It's THAT popular. Skip the grill unless you're looking for quick and easy breakfast on your way to something... it's uninspiring. The food is *meh*, good but *meh*... You're on a trip of a lifetime... dine in style and have a sit down meal. Embarkation was easy... as a Casino traveler, we had a priority boarding privileges. Entertainment was Broadway quality. I've seen Rock of Ages in NYC, and this was top notch. The entertainers are all friendly and they came out to take pics and say hi to the audience afterwards. Don't miss Cirque Dreams... Another exceptional dining experience and the show is nothing less than mezmerising. I purchase the 4 day Body Sculpting package with a $50 Spa Credit I won. I was hoping to keep up with my exercise routine, but I have to admit, that after partying every night, getting up at 9:30 for a boot camp type work out was hard. If you're a work out buff, it's worth it. But then again, you probably have a boot camp routine of your own. The gym has plenty of weights and machines which I didn't get to use because I was so sore from the boot camp classes. Next time, I'll stick to my own routines. I am disappointed in the Spa however, I was looking for a relaxing (and quiet) experience away from screaming kids in the pools and the not-so-hot hot tubs on the decks... but the Spa was an open room that echoed everyone's voices as they tried talking over the jets in the thermal pools and hot tubs. I've seen better Spas on smaller ships and expected a lot more out of this premium vessel. I think it would have been better to have their larger room divided into smaller rooms where no more than 4 or 5 ppl can enjoy a "quiet" spa experience... away from the noise of talking/laughing adults and the noise of the pool jets and spas. Overall, everyone.. staff, crew, officers, and guests were amazing. A final note, we missed Grand Cay Island because the week prior's hurricane devastated it. Not too upset. But we also missed shore excursions at Port Canaveral because of an onboard medical emergency. Missing 1 was sad, missing both was disappointing. But, this was beyond the control of the ship, the cruise line, or the staff. Many passengers was understandable upset and very vocal about it. If you're cruise experience has a similar blip, please understand that such things are unavoidable and treating staff or crew disrespectfully is gauche. Read Less
5 Helpful Votes
Sail Date: October 2016
We were on the October 23, 2016 sailing to Bermuda. Arrived NYC port around 1030AM and where on the boat by 1230PM. Typical wait around for an hour inside the terminal before boarding the Breakaway. Not a big deal but Im sure some will ... Read More
We were on the October 23, 2016 sailing to Bermuda. Arrived NYC port around 1030AM and where on the boat by 1230PM. Typical wait around for an hour inside the terminal before boarding the Breakaway. Not a big deal but Im sure some will find this a problem. We went right to our room and dropped off our carry on bags and headed up to the Garden Cafe for lunch. Plenty of food with unreal selection, everything was good. This is buffet style so service was quick or slow as you wanted it. Returned to our cabin by 130PM to find the room ready and luggage already delivered. Ran into our room steward and staff and he made us feel welcome right a way. The point here is by 130PM you are feed and watered and your room is up an running. Went to common area of the ship and watched some Sunday football and had some beers awaiting departure from NYC. Ship left on time as we sailed past the Statue of Liberty and out to sea. We had dinner at one of the main dinning rooms and found every meal to be fantastic. Freestyle made it easy for us to eat when ever we wanted. We used the gym most mornings and where able to get a tread mill without a problem and use weight machines with little to no wait. The room overlooked the water and made this a great stop to start our days. The ship was clean, easy to get around and staff was friendly and ready to help with anything. My 18 year old daughter used the library and internet for school work and found the speed very good. We paid $60.00 for internet time. The library is just outside the main common area and was quite. We also took advantage of most entertainment, including comedy, Rock of Ages (outstanding), gatherings etc. We spent very little time in our inside cabin but found it to be plenty of room with a large bathroom. Bermuda arrival was easy and getting off the ship was a breeze. You get to use the ship as your hotel room and come and go 24 hours a day as you please. The ship is docked so there is no tender. Bermuda is the beat, we rent mopeds for three days for around $180.00. You park your moped just outside the ship so once your off its just a 1 minute walk to the parking area. Im 53 and had no problem getting around and saw nor heard any moped horror stories. They allow you to take the mopeds on the ferry's for $5.00 so if you want to cut down on travel time to Saint George you can. We found so many things to do and see in the three days because of the freedom of the moped. Leaving Bermuda we made a reservation at Cagneys Steakhouse and sat outside as we watched the island get smaller. The food was great and service was good. It cost the two of us an upgrade charge around $80..00 without alcohol. This ship was a lot of fun I would recommend to anyone. The food was really good and service was great. The value of this cruise was great deal and you got to go to Bermuda without paying airfare. I very rarely find fault or issues when I go away but NCL did change one policy that you need to be aware of. They no longer allow you to bring water on to the boat. It will be taken from you when you are screened in NYC. Once on the ship they will sell you bottle water for $7.00. When you get off the ship in Bermuda with their $7.00 bottle and try to bring it back on they will also take it from you. At the Q and A show with the ship staff I heard the hotel manager answer this question by saying it is a new "Profit Center" other cruise lines started so they followed as well. I actually whent up to him after the show and thanked him for being honest about it but also followed by saying what a cheap trick for a cruise line to pull. With that said I will sale on this ship again for sure. Read Less
4 Helpful Votes
Sail Date: September 2016
Group of friends suggested it and 20 of us went. The ship is beautiful, immaculately clean, the staff was friendly and proffessional. The spa was amazing the entertainment spectacular. Loved the restaurants and cocktail lounges. Variety ... Read More
Group of friends suggested it and 20 of us went. The ship is beautiful, immaculately clean, the staff was friendly and proffessional. The spa was amazing the entertainment spectacular. Loved the restaurants and cocktail lounges. Variety for everyone. The food was top end and the portions were moderate. I liked that. Hours of operation for food, entertainment, spa, pool were available for almost any time of day you would want to partake. Plenty of staff and very little wait times. I especially want to mention 2 of my favorite bar tenders. It was at the Mixx cocktail lounge. Pandi and Rash. (Not sure how to spell full names). Great smiles, very friendly, kept everyone laughing and were very attentive to all our needs. Love them! Not sure of our stewards name for our suite 14704, but he was exceptional. Room was pristine, love the towel animals at night. Never wanted for anything. He made it comfortable. Read Less
10 Helpful Votes
Sail Date: May 2016
Cruise Log Sunday, May 8 Embarkations We got there at 1130 ish. The porter took our luggage but the rest of the check-in took awhile. We finally boarded around 2:15 with only about 200-300 boarders left in line behind us. The room ... Read More
Cruise Log Sunday, May 8 Embarkations We got there at 1130 ish. The porter took our luggage but the rest of the check-in took awhile. We finally boarded around 2:15 with only about 200-300 boarders left in line behind us. The room was already and one of our 6 luggages was already outside our room. We had four adults in one room containing four single beds, one of which had to be made up, as it needed to be dropped from the ceiling. The staff preps the beds early evening and puts it all back by midday while your out and about the ship. We unpacked using every space we could find including the shelves and cabinets in the bathroom. We also bought some magnetic hangers since most of the wall contains steel behind them. There are only two pairs of electrical outlets, one of which is English. I had brought with me a small multi-outlet and British to American electrical adapters. Note, you will need the English adaptor with the ground included. Thus, the English adaptor has a total of three prongs, two of which are identical. There is another English electrical outlet in the bathroom near the ceiling. The rooms come with many options of lights off the wall and near ceiling. However, you will need to place your room card key into the wall slot as you enter the room to turn on any electricity in your room, including the refrigerator. The intercom announced a mandatory safety drill session. You will see the evacuation map located on your door and the code on your room card key to know where to meet for the session or in the case of a real emergency. The session started at 3:30pm and the tutorial started at 3:40 ish and was over in a matter of minutes. We met in the bar, Osheehan's on Deck 7. Afterwards, we walked around then settled in on a window seat at Garden Café located on Deck 16 aft and had some foods and drinks while we watched the NJ waterfront go by on the Starboard side. At about 45 minutes after sailing from the dock, we went to the top deck at the very front to watch the Verrazano bridge past only about 50 feet above the highest point of our ship. We had the Unlimited Drinks Package, which is a definite money saver even if your are going to drink only a few at a time or per day. You can even have soda, which is not included in your general price for the cruise. We attended a few entertainments that you can choose by perusing your monitor, asking the front desk area on Deck 6, midship, or the best is to download their NCL app where you can also monitor your room's account activity. This app will list all the activities for the day. The Sail Away party at the Bliss H2O was boring. However, the view from their bar overlooking the ocean and coastline was wonderful. For dinner, we booked ahead online for the Taste at 8:30pm. It was not crowded and the dinner and service were both excellent. People just did not dress up on this cruise. I was terribly overdressed compared to my fellow shipmates with a white dress shirt, black vest, pants and dress shoes. Still, a wonderful night and don't forget to indulge in their desserts. I woke up early around 7 am and hit the gym where their is a locker in the men's restroom. Read the directions on the locker door since it is not completely intuitive. After my gym routine, I went to the thermal spa located further to the front of the ship (bow or Forward). The thermal spa is a $169 per person extra cost which I paid online since space is limited. It turned out to be one of the highlights of the ships activity and I was very glad to have purchased it. After some steam room, sauna, Jacuzzi, and the salt room treatment, I took a shower in their locker room, which is wonderful. Towels and bathrobes are included and there are four showers equipped with a hand held showerhead or a huge showerhead on the ceiling to provide a drench of water shower falling on your whole body. Their body wash soap and shampoo dispensary is wonderful as well. Hair dryers, cotton swabs, and que tips are provided as well. You will also find flavored water, coffee and a tea station. I would say a definite bargain. I also found out they still had plenty of room for the thermal spa. It didn't get crowded at all in the early mornings and mid afternoons like around 4 pm. I was all alone several times in the morning sessions in the Thermal Spa area and alone many times in the large two room locker rooms adjacent to Thermal Spa. For breakfast, the Garden Cafe is wonderful. Do a complete circle studying all the offerings because although most of it repeats typically three times throughout the cafe, there are items located only in one location like eggs Benedict. The sit down and being served style breakfast at O'sheehan's is good too. However, I thought the homemade corn beef hash there was only so so. For lunch, the Garden Cafe offers plenty of choices but the Uptown Burger/Salad joint is a great option. The Uptown Burger is located at the aft of deck 16. When they open for lunch, I would recommend getting their Uptown Burger but add your choice of cheese. Don't worry about the line as it moves quickly. You can also customize your burger and/or eat a nice salad from their salad bar. Once you’ve selected your burger and/or salad, they will give you a number so you can find a table and wait for your lunch to arrive. For appetizers prior to dinner, we would hit either the Wasabi sushi bar/restaurant or Raw Bar. The former allows bar seating like a typical sushi bar or dine on a table inside or out. Their sushi or sashimi was of good quality, though not top grade sashimi at expensive Japanese restaurants. The Raw bar offered large prawns cocktail style or oysters (either Hama Hama or Wealthy). They also offered a good selection of drinks, which included various grades of Johnny Walker, McCallan, Patron, and the Resposado Don Julio tequila. Once for dinner, we ate at the often-crowded Chinese restaurant, Shanghai located on Deck 7. It is crowded due to its food being quite different in flavor from all others and offers tasty Asian style foods like dumplings, noodles, and fried rice. They will give you a buzzer once your table is ready while you roam around anywhere on Deck 7 if there is a line. Good place to wait would be the bar style game room at O'sheehan's where you can play billiards, bowling, free throw basketball, darts, and video games. The games are pay to play using your room card at a modest price like $2 bucks per game. For the sweet tooth, there are great desserts at all the restaurants and specialty bakery shops. Topping off the evening around 10:30ish at Garden Cafe for a late night buffet and evening cocktails at one of the late night bars ends a wonderful day. Don’t forget the dancing, social games, and/or karaoke for late night activities. Bermuda highlights begin with the arrival to the island. I got up at 7 am, got on the treadmill which faces a large set of Windows Starboard where you can see the west tip of the Sandy’s, the Royal Naval Dockyard approaching. If you want to the see the larger body of the island, you will have to see from the top deck or port side of the ship. We docked at 8ish in the morning on a beautiful day, sunny with temperatures in the low 70's. The first day, we booked the Horseshoe beach excursion from the ship, which includes bus transportation to and from the ship and takes us right up to the beach park parking lot. I saw mini vans and taxi's as other options for transportation. They also take you to the same area. We took the later booking which required us to meet at the end of our pier at 11:20am. The price was $39 per person. Disembarking at that time only took 10 min including the walk to the end of the pier. Deck 4, port side, and forward was where we disembarked. You will need your room card and a photo ID if you are 18 and over. You can save a few bucks by either taking the cab, which is about $35 for four people each way to the beach or a minivan at $7 per person but requires 7 people before the van will take off for the one-way trip. I saw both taxis and minivans at the beach park when we were going back to the pier. Alternatively, you can take the city bus but you will have to walk about 10 minutes up a steep hill. You have another option, renting a moped that is available near the pier and you can even booked the reservations ahead of time online. Some of the mopeds allow two people per moped. One warning, the drive can be dangerous as several vehicles drive very fast and beyond the allowed 25 kilometers per hour speed limit. In addition, the roads are very curvy & narrow, limiting sight and definitely disqualifying new moped drivers from attempting the ride. At the beach, you can rent a pair of lounges and an umbrella for about $40 for the day. For our noon arrival, umbrellas were all rented out but became available within 30 min as people from the morning trip went back to the pier. The bus ride is about 25 min each way and you have three hours at the beach park. Your time on the breach is just shy of 3 hours or you will miss your bus ride back to the pier. Horseshoe Beach Park is two beaches right next to each other. The smaller cove on the right as you face the ocean is Dove cove. It has calmer waters but with some large smooth rocks on the beach floor. The sand is not as fine as horseshoe bay. The sand is pinkish with small fine pink corals especially plentiful at Horseshoe bay. At Horseshoe bay, aside from a few seaweeds, the water is clear and the floor is pristine smooth with the finest sands, ones like you have in an hour sand glass. There are dining options on the island but we chose the dining on our ship. Most of the foods at the various dining locations on the ship where you need not pay anymore than what is included are good to great tasting foods. For dinner, I would say the great tasting foods are the shrimp fried rice at Shanghai, chicken wings from O'Sheenan's with three choices of flavors like BBQ, teriyaki or Cajun style, Uptown burgers, and any type of steaks at the fancier dinning areas like Savor, Taste, and Manhattan. As for the later, don't forget at any of these included meals, you can order more than one item per person. At times, it pays to do so since the steaks sometimes are not paired well with a starchy side. For example, the flavored polenta and risotto are single items in their entree. Alone, not too bad but paired with a nice steak entrée - wonderful. If you are critical of what you want to enjoy for your meal, I would definitely recommend the Garden Cafe. Just be sure to peruse the entire buffet line on the entire floor, take a little of what seems to interest you to check the taste, then go back for seconds or more of what you want until you've eaten to your hearts content. Remember you are on a vacation cruise, so enjoy and diet either before or after the cruise – but not during. I enjoyed topping my night off with a cup of cappuccino, which is available for a nominal price of about $3 bucks and their soft conned ice cream available to the late night hours at Garden Cafe. I would also recommend their bread pudding as one of their many wonderful tasting food. Of course for breakfast, enjoy the eggs Benedict with hollandaise sauce. On the day of disembarking, we left at the latest time. You choose which time you want to leave if you are having your luggage brought down. One warning, you need to place your luggage for pick up by 11 pm the night before. I pre-packed as much as I can the afternoon before arriving in NYC and placing out what I would wear that evening and the next morning. After coming back from the last evening of dinning and nightclubs, you have minimal to pack and to leave your luggage out for pick up all before 11 pm. BTW, you can then go back out for some late night clubbing. Waking up early the morning you arrive in NYC around 6 am and getting a seat forward on the top deck to see NYC, south skyline and then go under the Verrazano Bridge followed by the Statute of Liberty and Ellis Island is a good plan. However, I slept in to enjoy the last day in my comfy bed with wonderful cool sheets and comforters. Another tip, get the weather forecast either on your Wi-Fi with NCL or ask the Guest Services on Deck 6, mid ship so you will dress appropriately when you disembark in NYC. Pack as much as you can if you are checking in your luggage but make sure you dress accordingly based on the weather, especially for cool temperatures and if rain is in the forecast. On the day before arriving in NYC and after 12 pm noon, go to the midship on deck 6 next to Guest Services and you will see directions and tags for choosing what time you want to disembark. We chose the latest, which is 10:15 am. You can choose to carry your entire luggage and disembark at the earliest, which is 8:30 am. There are other groups based on your cruise package that leave early. If you leave at our time, be patient. You will have some wait time of about an hour before you finally get to your luggage. After that, you will have to wait another 20 min to get to the person checking your passport before finally walking out of the pier. Once you get to NYC at the exit of your pier located on street level, you need to have a plan. If you are doing a cab, which they direct you to stand in line for the cab rides across the street, it will be another long wait. Instead, I walked across the street, one block east, then half a block north. I had already downloaded the NYC Cab app and hailed one as soon as I was leaving the pier. It worked well and fortunately it didn't rain too much while we walked with our luggage. Alternatively, you could have arranged for a car service. Much more expensive but much less in stress. I think I'll do that if I have to do this again next time. It is worth the price especially if you have you kids. This time around, I didn't but I think I got lucky while all those former cruise mates stood in line waiting for cabs. One warning, the best place for pick up by car service is on the second floor. You will have to wait in line for one of the two service elevator located at the exit. In summary, I would give a three and a half star out of four. That reminds me about our second day at Snorkel Beach Park. I chose the second day for that excursion because it was the worst weather forecast of the two full days in Bermuda. You see, if Snorkel Bay Beach Park is a wash, you can just walk the 5 min hike back to your ship. However, you will have to suffer in the rain at Horseshoe bay beach park, unless you have an umbrella and can squeeze your entire group under it. The Snorkel beach park, paid through NCL, is only $29. Yes, you have much cheaper deals but to have access at least a full 10 minutes before the park opens to choose your ideal location on the beach is a great option to me. To be honest at the time of early May, there were not a crowd even at 9 am when the park did open for the general public. What was bad was the one and only restaurant there opens at 11 am. I had most of my family get back to the ship after setting their beach towels on their assigned lounges. The bar at the beach and a shack where you can rent various other beach equipment opens at 9 am. You can rent to paddle board, kayak, snorkel, or float on the ocean with various floatation devices. I even saw the crew going out for a snorkel excursion using hand held propellers and another group doing some scuba diving. After several hours on the beach, we left but not before having some of their angus beef burger and thick cut French fries all from waiters that traverse the beach so you don’t have to get up from your lounges. I gave some of the French fries to the fishes, which they gobbled up in a frenzy. At times, flying out of the sea to grab the food. I peruse the stores and bought some gifts and a Cuban cigar. I smoked it before dinner with a cocktail in the ships nicely decorated cigar smoke room located on Deck 8, midship. They also provide sale of nice cigars on the ship as well. The Cuban cigars have to be bought in Bermuda and smoked or thrown away before disembarking back in NYC, USA. In conclusion, the cruise was a fantastic way to enjoy a vacation with families and friends. I would certainly love to go on this cruise again on the Breakaway. My enjoyment would not have been as great if I didn't have access to the thermal Spa package. The glow party on Thursday night at the Spice H2O was a lot of fun with lots of people dancing as led by the crew. The food, especially breakfast was another highlight of my day. Soaking in the various pools where only adults are allowed to indulge is another great way to relax. I didn't do any spa treatments this time around but some of my crewmates did and they really looked happy and relaxed even more than usual after their spa treatment. Read Less
2 Helpful Votes
Sail Date: November 2015
You can take an exercise class or just use the equipment. You can eat whatever you want whenever you want inside or outside. You can see the shows or just look at the ocean. Nobody tries to make you do anything yet there's a million ... Read More
You can take an exercise class or just use the equipment. You can eat whatever you want whenever you want inside or outside. You can see the shows or just look at the ocean. Nobody tries to make you do anything yet there's a million things to choose from. So it's a true vacation, the way you want it. The ship is clean and attractive and the private islands are unbelievable nice! Dress code runs the gamut, dress up if you want. The staff was mostly super friendly or at least polite. It was one of the best vacations I ever had. You can be in the crowd or spring for the Vibe Club or Spa pass. I traveled solo and had a great time! Read Less
2 Helpful Votes
Sail Date: August 2015
Took a week-long cruise to Bermuda with my husband and two teenage sons. Not a total disaster, but wouldn't go again and won't recommend the ship to anyone. Below are my takeaways from the Breakaway: STATEROOM: • Bed and ... Read More
Took a week-long cruise to Bermuda with my husband and two teenage sons. Not a total disaster, but wouldn't go again and won't recommend the ship to anyone. Below are my takeaways from the Breakaway: STATEROOM: • Bed and pillows were very comfy. Room was nice and quiet – by the sound of many other reviews, we really lucked out in that regard. • Very poor drainage in the shower. The showerhead and body jets were cool, but the water got so backed up, we couldn’t really use them. Had to just get wet then turn off water to lather up, then turn water back on to rinse off. If water stayed on more than 4 minutes, the water would overflow out of the shower enclosure all over the bathroom floor. When we brought it to the attention of our steward, Danny, we were told this is “typical” of ship plumbing. Nothing was done about it. • We booked a mini-suite with “large” balcony. What a joke. Our balcony was just as narrow as all the others (so no additional water frontage) just deeper. However, with the shallower balconies looking over/in on us, it offered much less privacy than the others. • NOTE: There is NO hair conditioner, face soap, or body lotion in staterooms, only a pump dispenser of body wash and shampoo. If you care about your hair & skin getting dried out, bring your own conditioner, facial cleanser & body lotion. • The hair dryer is permanently affixed in the sleeping portion of the cabin, so cannot be used in the bathroom. A few times I had to awaken napping family members in order to dry my hair (right next to them), because I couldn’t do it in the bathroom. FOOD & DRINK: • We did not eat in any of the premium dining venues, so my review is based on all of the “included” options. Food was mediocre everywhere we ate. We found nothing to rave about. • The three dining rooms serve essentially the same menu, and it changes little from day to day. Really, there’s only one dining room in three places. • Although we didn’t love the cafeteria-like atmosphere of the Garden Café buffet, that’s where we found the greatest selection, so everyone was at least able to get something they liked there. • We found the beverage package WELL worth it! Having a few drinks throughout the day and then again in the evenings REALLY adds up. • NOTE: the scrambled eggs in EVERY buffet we tried were really gross. Go with eggs to order in the omelet stations if at all possible. ENTERTAINMENT & ACTIVITIES • Howl at the Moon Dueling Pianos – I’ve seen Howl at the Moon in Chicago, and this PALED in comparison. James was OK, but the female performer wasn’t good. • Second City Comedy shows – We saw three different shows and, for the most part, they were all funny & entertaining. To have a more enjoyable and interactive experience, suggest some improv topics and/or volunteer to be in the show! (People will then recognize and say hi to you during the cruise when they recognize you!) • Burn the Floor – Dancers were lovely and, I’m sure, quite talented, but we found it a SNOOZER. Unless you’re really into ballroom & classical styles of dancing, it gets pretty boring. Would love to see other types of dancing represented – hip hop, African jazz, Bollywood, disco... just SOMEthing different to spice it up. • Rock of Ages – I’m all for inappropriate humor and entertainment, but the gratuitous, over-the top nature of the sexual language and performances wasn't entertaining. Overall we enjoyed the show, but it would have been better quality and seemed less amateurish if the sexual content was less overt/in your face. Many people walked out of the show mid-way through, clearly disgusted by the material. We were shocked by how many people brought their young children to the show (we saw several from ages 4 to 12ish!) despite NUMEROUS warnings that it’s NOT appropriate for kids. What are parents thinking?! • Justin Lacey – live guitar & piano music in Shakers lounge – What a beautiful voice! We really enjoyed Justin’s performances and we stopped in several nights to listen. He played classics/standards as well as contemporary artists like Sam Smith, Ed Sheeran, John Legend. Something for all ages. • Beware the extra charges for the shipboard recreation! My boys loved bowling ($5/person per game), darts ($1/pp/game) & air hockey ($2/pp/game)… but boy did it add up! Other extras that we didn’t try were pop-a-shot basketball, pool, and all video games in the arcade. • The high ropes course was fun, just be prepared for a long wait. Once up there, though, you can play around as long as you like. If it’s not exciting enough for you or your teens, try challenging each other to tests like using no hands on your tether while walking the obstacles, getting across the obstacles as fast as possible (again, no hands), or even walking backwards (no hands!) across the beams. • Mini golf was cute, though nothing super special (and, again, long lines). OVERALL/MISC. • For a huge ship, most areas feel small (many with low ceilings) and the stateroom hallways are SOOO tight/cramped. There’s no “grand” interior space that feels expansive or gives you a sense of the size of this ship. • While many staff were friendly, almost as many didn't want to be bothered. • We disliked how open the smoky casino & bar areas were, allowing the stink of cigarette smoke into the surrounding non-smoking public spaces. Blechh. • There aren’t enough elevator banks and the ones that ARE there are not that well located, so wait times are long and stops are frequent. If you are able bodied, TAKE THE STAIRS! It’s much faster, is great exercise, and will burn off some of the extra calories you’re sure to consume on this cruise! POOL AREAS • Echoing all the other reviewers: a couple of tiny pools is not NEARLY enough to accommodate the # of passengers on this ship or to allow any actual swimming. SO very disappointing. Teen passengers - who aren’t allowed in the adult pool, and want no part of screaming toddlers in the kiddie pools - are especially disadvantaged by this. • As everyone has said before - the chair reserving/hogging issue is absolutely ridiculous! We could usually only find a chair or two for our family of 4 in WAY out-of-the-way inconvenient places far from the pools/activities. • Music at the Deck 15 adult pool was blaring – annoying even to my teen boys – and the over-crowded pool area often looked like an obnoxious spring break scene, full of sloppy drunken passengers (made for some humorous people watching though). • Water slides were fun, but lines are long and the seams between the sections of slide scrape your back on the way down. I could only do them a few times before it got too painful. The Freefall Slides were broken on our last day, which is when we planned to try them, so we never got to use them. FITNESS FACILITY • The free weight area of the fitness room was VERY cramped and usually always crowded. There was always enough cardio equipment for everyone (except the rower - only one of those). • The fitness facility as a whole had almost no open space for those into CrossFit-type functional/bodyweight training (push ups, sit ups, jump rope, burpees, kettlebell swings, etc.). BERMUDA • Just before (during?) our trip, NCL changed the departure time from Bermuda up to 3pm (vs. the 5pm time which was originally planned/advertised). This completely screwed up our plan for Friday, and we had to significantly cut short our time at Horseshoe Bay Beach. We were disappointed to be so rushed in this beautiful, idyllic setting where we had hoped to spend a long, relaxing day. • Highly recommend the Rising Son Catamaran excursion. Captain “Squid” and his crew, “Bubbles” & “Elmo” were fun, laid back, informative, and seemed to truly enjoy what they do. The excursion was more than just snorkeling, offering something for everyone – swimming into & exploring caves, stand-up-paddle boarding, sea kayaking, cliff jumping (off a 25 foot cliff!), or just relaxing on the catamaran or one of two beautiful secluded little beaches we were anchored off of. I loved that Captain Squid checked with me to ensure it was OK for my son to back flip off cliff (rather than just say no due to liability). He also chatted with my son about form & technique (as Squid also did flips off the cliff), which my son appreciated. • Also enjoyed the Hidden Gems excursion but be aware that it is LONG (10am to 5pm). However, you get to see so much, learn lots about Bermuda, and pack in TONS of activities & sights by day’s end. The excursion includes: a jungle hike, spelunking, swimming in a secluded cave, snorkeling, a delicious lunch & ice cream from authentic local venues, climbing to the top of St. David’s lighthouse, cliff jumping, plus a guided tour of everything throughout the day. A fun, informative, jam-packed day! • We found the bus system to be a pain in the butt, slow, inconvenient, and not worth the savings. Take a taxi, shuttle, ferry… or ANYthing other than the public bus system. The time savings and convenience will be worth the extra money (and many offer “tours” while they drive/taxi/ferry you around). • We also enjoyed Fun Golf, which has spectacular views and a cool concept, with miniaturized holes of some of the world's best golf courses. Read Less
1 Helpful Vote
Sail Date: August 2015
this cruise ship is very beautiful. the restaurants and lounges are all beautiful. the public restrooms are spotless and again beautiful. my shower was amazing (5 shower jets) and the bed was so comfortable. that is about the extent of my ... Read More
this cruise ship is very beautiful. the restaurants and lounges are all beautiful. the public restrooms are spotless and again beautiful. my shower was amazing (5 shower jets) and the bed was so comfortable. that is about the extent of my happiness on this ship! we spent about $8000.00 for a family of four because of all the amenities that we like are NOT included in my already expensive room. when i arrived i had to ask housecleaning to re clean my room. there was dust on all the furniture, and coffee pot. and there was shaved short hair on the bathroom floor (gross!!!) it is entirely over crowded. we never got near the pool (traveling with 2 kids). every time my oldest son was on line to get on the high ropes, he waited 45 minutes then it would rain, closing the high ropes (completely understandable) but afterwards there was no fast tracking the line! he did this 3 times and 3 times it was shut down just as he was next! very frustrating! my youngest just wanted to get on the trampoline but it was always closed or broken. the basketball courts are taken over by teen agers and never was it free to use. nor a ball in sight to grab. the restaurants all serve the same thing. unless you upgrade to the ultimate dining package (which we did approx $500) and do not even get me started on the garden cafe! my massage was wonderful, but it is below the gym's weight room so all i heard was Bang, Bang... nice and relaxing! i paid over $400 for 2 massages, then if i wanted to get into the spa (where all the saunas, steam rooms and hot tubs are) i had to pay another 200 per person. so basically there is another $800 right there! basically if your looking for a high end vacation, because that is what you'll spend on this trip. it is not at all worth the money. you can experience a high end vacation for that kind of money and it is sadly not on board the breakaway. its really over crowded Read Less
Norwegian Breakaway Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.7
Entertainment 4.0 3.9
Public Rooms 4.0 3.8
Fitness Recreation 5.0 3.7
Family 5.0 3.7
Shore Excursion 3.0 3.5
Enrichment 2.0 3.3
Service 4.0 3.8
Value For Money 4.0 3.4
Rates 3.0 3.3

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