2 Helpful Votes
Sail Date: April 2019
I took my teen son on this cruise from Bayonne during the NYC Schools spring break. It was just the two of us -- my husband had to work. We shared a twin bedded balcony cabin on the 11 deck, midship. On arrival our beds were not ... Read More
I took my teen son on this cruise from Bayonne during the NYC Schools spring break. It was just the two of us -- my husband had to work. We shared a twin bedded balcony cabin on the 11 deck, midship. On arrival our beds were not separated but our cabin steward took care of this while we explored the ship in the afternoon. I'd already booked the bogo for dinners before boarding so we had dinner on night one at Chops and night two at Jaime's. Both meals were good and service was good but a downside was that the teen meet/greet was this first night and at the same time as our dinner. My son never did make friends on board and I felt badly that I did not know in advance that this was going to happen. I would have scheduled the meal much earlier. We did have a strange thing happen at Chops. The waiter could not answer a simple question about the wine. He was unwilling to find me someone who could answer my question. I ultimately did not order the wine. I mentioned it to a ship services person and someone from restaurant services tracked me down at Jaime's to answer the question. I also got a call in my cabin the next day from someone else making sure my question was answered. It was a little overkill but I wouldn't have said no to a glass of wine, which I didn't get. We went to our standing res. at the main dining room on night 3. Everything was great but the waiter, busboy and restaurant manager for our section gave me grief about not coming to the main dining room on nights 1 and 2. I had to apologize. It was strange. The ship should notify the main dining room when passengers have other reservations. It should not come as a surprise .. we are all on the same ship. On night 4 we had dinner in Wonderland and enjoyed it a lot. We enjoyed the shows -- and yes some shows were postponed due to the rocky seas -- better that than someone get hurt. I watched another performance from two of the singers instead. Great voices. We Will Rock You was terrific and we even went back to see the ending a second time. There are so many activities on board -- particularly great for active kids and teens. I really liked that there were so many music venues on board in addition to all the shows. Small complaint that there is no proper library on board. While there is a place marked library -- when I got there -- there was a group playing mah jong -- which is fine but not quiet. Also -- there is piped ship music going on and no doors on the space so at one point there was teens running through. We did have some rough weather and two sick passengers. It's unfortunate but nothing that could be helped. I was glad we both started taking bonine two days in advance of the cruise and were both fine but heard others that were not prepared or fine. In Bermuda we took the $7 one way shuttle to the horseshoe bay beach .. We both got sunburned... the water was cold but not too cold and we were in it quite a bit ... Temps were in the low 70's but the sun is strong! We walked past the crowds to the less crowded beaches and even further to where there were less than 5 people. We had lunch from the counter there and took the shuttle back to the ship. The next day we stayed in the area and explored the storefronts and the little beach there. In Boston we booked the ship's excursion on the Old Town Trolley but because the immigration time had changed due to a later arrival -- our excursion left without us. I'm still not sure how that happened as we were repeatedly told to move everything forward an hour and our immigration time was at 9 -- so we went closer to 10 - which was the time the announcement called us there. It only took 15 minutes but when we went to the meeting place for the excursion (and met another family that had done the same), there was no one there. We went outside and were told that the last trolley left at 10am. I'm guessing that those other folks just skipped the immigration processing? Not sure what to make of it. The cruise rep took our tickets and promised a refund before we got back to the ship -- and he delivered. We walked to the make shift sales tent from Old Town Trolley and bought tickets directly and got on a trolley within 5 minutes. We stayed on board for a couple of hours and then walked to the north end for pizza and cannoli. The ship will not allow you to bring back unwrapped food so don't be like the many other folks who brought backed baked goods and had to dump them at the security desk. I knew better but many did not ... They've complained on the boards and I expect reviews to come may include that info here. Granted the ship could do a better job of reminding people that they can't bring fresh food on board -- but I googled, can I bring baked goods on board the ship -- and easily found this info. Getting off the ship was a breeze as we'd already done immigration in Boston. Yes, we arrived the night before and while another reviewer complained -- we were told it was due to a sick passenger who needed to get off board asap. An ambulance met the ship on Friday night. When we pulled in I got the most beautiful pictures of the Verrazano Bridge and the NYC skyline at night. Read Less
7 Helpful Votes
Sail Date: April 2019
Picked the Anthem for a second go around after falling in love with the ship last year. We are a family of 4 with 13 and 15 y.o. boys who were off for Spring Break. We are Emerald status folks with prime designation in Casino. Tons of ... Read More
Picked the Anthem for a second go around after falling in love with the ship last year. We are a family of 4 with 13 and 15 y.o. boys who were off for Spring Break. We are Emerald status folks with prime designation in Casino. Tons of families on this one. I'm told there were 1,400 kids on this packed cruise of just over 4,000 folks. We stayed on adjoining balcony cabins on the 12th deck forward. Good place to be. Ship is still one of my favorites even if this cruise wasn't quite as good as our previous Anthem cruise. Lines/reservations for some of the cooler amenities - North Star, bumper cars, etc. pretty much meant you were going to have to dedicate more time than you'd like for a simple activity. Dining was excellent as usual. Jamie's Italian is an absolute must and well worth the $40 freight. We learned a nice little hack on this trip that I'm hesitant to share, but here goes. The Solarium bistro on deck 14 forward is the place to go for breakfast, and you should try it for dinner as well. Light crowds, far fewer kids (though they are allowed despite this being in the Solarium), and freshly made food set it far above the harried Windjammer - which is actually pretty decent considering the crowds it has to deal with. Now for the weird. A confluence of events conspired to make the itinerary get a little jacked up. Mind you, the crew and officers did the best they could to deal with the issues we encountered. First off, we had a medical emergency on the first night that caused the Captain to turn the ship around and return to Bayonne in the middle of the night. I hear the patient made it to the hospital in one piece for emergency angioplasty. Fingers crossed she came out of things alright. Bottom line, our arrival in Bermuda was a few hours late...worth it for a saved life. Next up, bad weather. The last 2 or 3 days had the Captain watching a storm approaching NJ. To stay out of the worst of it, we stayed ahead of things leaving Boston early and getting back to NJ early on Friday evening rather than late at night. In addition, they had to cancel a couple of shows, one of which we had wanted to see, but hey, what are you gonna do? Safety first. Big impact to us was a lost night in the casino, but we took it in stride. It helped that both the Mrs. and I managed to each hit a jackpot in the last hour the casino was able to operate...Nice one. Getting on and off were a breeze. We were out of our cabin and in an Uber within 30 minutes. RCI and Bayonne have that figured out. Bottom line - the Anthem is great. Just take it easy and try to be patient. You're on vacation. Relax and have a good time and don't whine about every little injustice and inconvenience (you know who you are, people) Read Less
1 Helpful Vote
Sail Date: April 2019
Getting on the ship was so easy! The port was very easy to mangle. When we first boarded my first impretion was... this cruise is going to be AMAZING! It is so beautiful and the technology aboard is miraculous. First lets start with the ... Read More
Getting on the ship was so easy! The port was very easy to mangle. When we first boarded my first impretion was... this cruise is going to be AMAZING! It is so beautiful and the technology aboard is miraculous. First lets start with the Bionic Bar. It is a robot bar and it is so cool. The robots actually look so cool and it is very sanitary as well. The virtual balcony cabins are something cool too. Our Cabin was an inside but we had the virtual balcony. Our ports were Bermuda and Boston and I reccomend going. It is very cool. The service was ehhhhhhh. The people who were nice were spectacular and the people who were not, well they were just people you did not talk too. The food was good except they ony changed 2 things on the menu every night. The entertainment was okay. I was not crazy over the show ideas but the people in them were amazing. The best show was Spectra's Cabaret. It is so cool! I would travel on this ship again. Read Less
2 Helpful Votes
Sail Date: April 2019
We were a group of eight, but knew 40 people on this sailing ranging from Elementary school to adults and grandparents. Everyone had an amazing time. We were in adjoining rooms 11286 and 11288. Room 11288 was larger with an angled ... Read More
We were a group of eight, but knew 40 people on this sailing ranging from Elementary school to adults and grandparents. Everyone had an amazing time. We were in adjoining rooms 11286 and 11288. Room 11288 was larger with an angled balcony. I believe it is considered a hump room. It was set up for our children with the couch in the front and their beds in the back. I much preferred that set up, to the king bed in the front of the room of 11288 because it made the room feel smaller than necessary. By my measurements room 11288 has about 5 extra inches in width. The balconies can be partially connected, but there is still some portion blocked. But having both of them was really a nice feature. Our dining staff were exemplary and went out of their way to assist with our allergies. At no time did it feel like I inconvenienced them, and they always took my concerns and needs very seriously. I do wish they had better dessert options for dairy allergies, but I know the chef tried to come up with items. It would have been nice if they had dairy free desserts. Overall the food was good, and the service impeccable. We did the ifly and the north star. Both were really fun. Our ifly instructor was incredibly calming and funny. He helped us go beyond the basics for those that had done it before, which was really appreciated. For those in our party that were afraid, he helped them overcome their fears and succeed in creating amazing memories. We took RC excursions to NASA. They used a company with yellow shirts, although the man on our bus said we could ask any guide with a yellow shirt questions in the park, when I tried to do so, a woman with the company said I did not pay for her tour guide services, merely to ride on their bus when I asked what the best attraction for children would be. I had no idea that there were two different tour options, but that was not a pleasant response. She had not begun any tour as I would not have asked that of someone giving a tour, since we were all congregating around the main entrance I figured a question on where to go was appropriate. So be forewarned that they don't give advice. Coco cay was lovely. It is a long walk on the pier, so wear comfortable shoes. The beach is beautiful and there are plenty of chairs. The pool is fantasy. I loved the white chairs in the water, as well as the swim up bar. There are plenty of chairs with umbrellas to use. The shops have decent souvenirs. Be mindful of the trees as they are planted in cement and I unwittingly stubbed my toe on one. The Atlantis is huge. It really helps if you know where you are going. Please look for a map before going to really understand the resort layout. They have dole whips which are great, near the kids pool play space. Because of height requirements I would recommend going with children who really exceed the limits. The rides are a lot of fun, but I saw kids who were too small denied access to the slides quite miserable. Please make sure to look at the height and weight of your child to not disappoint them. I have to speak about the shows on board. While the acting, singing, stagework, anamatronics, musicians, lighting all did an excellent and amazing job, the overall stories of the shows were confusing at best, and disturbing at worse. If you have a dying family member, skip the gift. The story was terrible. We sat next to someone who saw it 10 times and still could not figure it out. It was just a terrible plot and unnecessarily sad. Spectra's Cabaret was very loud, please bring ear plugs to save your hearing. The TVs were cool, and the stage work was excellent. I enjoyed the music and the showmanship. The bumper cars were a huge, huge hit with my family. I wish we got towel animals daily, but only received two. What we did get were interesting, a frog and a dog. My in laws got a peacock. The one issue with the ship is that the elevators were always going out of order in the aft section of the ship. I spoke with maintenance in person after we were stuck inside the elevator. From speaking to numerous other guests, our experience was not isolated. The elevators would stop on floors and not open doors until someone outside of the elevator would push for the elevator. Sometimes, even when you had a floor pushed and the elevator was going in that direction, it would stop and change directions missing your floor, or not taking you to a higher level floor. The forward elevators seemed to work properly, but with a room in the aft section it made traveling slightly difficult. Overall the ship was great, the staff excellent, and the weather wonderful. We already miss being on board. We were sad to see no April 2020 ships from NJ, except a transatlantic ship which does not fulfill our spring break needs. Read Less
2 Helpful Votes
Sail Date: April 2019
We traveled on Anthem with our two sons (4 and 6) and my mom (71). We purchased The Key, and the original reason is because although my son has autism, RCI does not offer priority disembarking for ports of call. It was completely worth it ... Read More
We traveled on Anthem with our two sons (4 and 6) and my mom (71). We purchased The Key, and the original reason is because although my son has autism, RCI does not offer priority disembarking for ports of call. It was completely worth it to skip the lines getting on and off the ship. We had a special lunch at Jamie Oliver’s Italian which was just okay. Occasionally RCI would leave us treats like fruit or cookies in our stateroom, which was pleasant. And the day we disembarked, we had a fabulous special breakfast in the dining room. The VOOM internet service is the fastest at sea, which makes me feel sad for anyone using slower internet. Streaming was near impossible. I downloaded iQ app which took at least 15 minutes. If we didn’t get it with The Key I wouldn’t have paid for it. The Royal iQ app left quite a lot to be desired. It would have been nice to actually see menus for restaurants, give shop opening hours, and allow you to chat with guest services. The service set the experience apart from other vacations. Almost everyone was helpful and nice. Our dining room hostess, Elizabeth, was amazing. She really took the initiative to get to know us and our children. Every morning the boys looked forward to seeing her. Our housekeeper, Daisy, was also great. She set up the impossible pull out bed every afternoon. Adorable towel animals always accompanied our turn down service. And she always wanted to know how she could help make our stay great. We sent the boys to Adventure Ocean kids’ club, which they liked. At first they split the boys up according to age, but that made my older son with ASD uncomfortable, so the next time we asked if they could stay together and they said okay - and after that they had a wonderful time. The pools were nice and of course on a nice day you’d need to fight for a chair or encounter some children being wild or jerks. Nothing atypical. They were clean and of average size. I liked how they offer life vests for babies and little kids. The food was generally okay. Windjammer was basically cafeteria quality. Dining room was good - breakfast excellent, dinner just okay. You can get anything customized which was good for our picky children. We ate at Chops which was a disappointment, unfortunately. My steak was over cooked and the lobster bisque too salty. We were there 90 minutes and decided to skip dessert because it was taking so long. Izumi was really great, yummy ramen. The Dog House had excellent hot dogs. Jamie’s featured gummy calamari and only 4 shrimp in my pasta. The bread was good though. Everything is expensive if you want something more than what you get with your ticket. Shop prices exorbitant. $10-13 for alcoholic drinks, which were just okay. Cococay was beautiful. It’ll be better once they finish the new water park. We loved the pool. The lunch was better than on the ship. The only drawback was the super long walk, and once you get on the island there are very few paved paths, making it take forever to get anywhere, especially with little kids. The on board activities were fun. My husband and son did the iFly and enjoyed it. They liked the bumper cars and the games like table tennis and corn hole toss. We skipped roller skating after we met someone who broke her leg after someone crashed into her. We went to see “We Will Rock You” and the sound was mixed so badly our chests hurt from the bass. Combine that with rough waters and my seasickness was so bad we left 30 minutes in. The story was disappointing anyhow (not RCI’s fault) so we didn’t feel like we missed much. My younger son got a fever and we had to take him to the infirmary. It turned out to be an ear infection. What a smooth experience - I wish urgent care on land was so efficient. They saw us in triage, we waited 5 minutes more, saw the doctor, he checked our son out, and we had antibiotics. The entire encounter was less than 45 minutes. Unfortunately even with an ear infection, my son had to be quarantined to our cabin for 24 hours so we missed our excursion to Nassau. No problem, though. Our money was refunded. All in all, we had a very nice time. I’m not sure I’ll go again, just because of my seasickness. RCI runs a class act, fabulous service. Read Less
1 Helpful Vote
Sail Date: March 2019
We enjoyed our cruise on the Anthem very much. Our party was two adults and our two children, ages 3 and 6. Embarkation was ok - easy enough but a bit of a wait. We were lucky to get moved by staff towards the front of the line as we ... Read More
We enjoyed our cruise on the Anthem very much. Our party was two adults and our two children, ages 3 and 6. Embarkation was ok - easy enough but a bit of a wait. We were lucky to get moved by staff towards the front of the line as we had young children. We then made reservations for our specialty restaurants (Ultimate Dining Package) which was fairly seamless but took a lot longer than I would have expected. Disembarkation was so easy, under twenty minutes from leaving our room until off the ship. The ship itself was gorgeous and very well appointed for the iffy weather we ended up having (chilly and rainy). Could never find seating in the Solarium which was disappointing (note staff WERE enforcing rules around saving chairs, it was just very busy). We were often there at prime times due to needing to coordinate with the Adventure Ocean schedule. We were able to do all the special features - North Star, iFly, trapeze, roller skating, bumper cars, rock wall, Flow Rider, etc. Never waited more than 20 minutes for any (but had North Star and iFly advance reservations). All outstanding. The headliner shows were also very good for a cruise. We loved 270 / Spectra in particular. Didn't do any other shows. The bands / performers at bars were fine, nothing special but I like having them. Our stateroom was the best I've had - we had four in a balcony room and I can't say it was a ton of room, but it was fine. Very clean and the space was used very well. Outstanding stateroom attendant (Umesh). Adventure Ocean was nice for our kids. They didn't love going but were willing to go once a day. We did have a minor problem regarding another child's bullying behavior that they dealt with appropriately. As noted above we had the Ultimate Specialty Dining package. We had 13 meals (8 lunch / 5 dinner) at the restaurants. Chops was our favorite and we aren't normally huge steak people. Just really good service and the appetizers / desserts were amazing. They were overcooking the steaks by one level in our opinion, so if you want medium order medium rare! Jamie's was fine for us, once again good service and great appetizers / desserts but mains were just ok. The sushi at Izumi was as good as a land based place but the service was not up to par - really long waits and staff seemed uninterested. Wonderland was okay, nice service but the food didn't really wow - it was more about the presentation. Still, we were glad to have the package which we purchased on a big sale. We had no beverage package but used the 40% off wine bottle discount and had a cocktail or two a day and ended up way ahead. Bar service unremarkable. We had two breakfasts at the Main Dining Room, including the soon to be defunct Dreamworks breakfast. The service was very good. All other meals at Windjammer which was average for a cruise ship buffet - really good service but the food was okay to blah. Overall the cruise faced some hiccups including canceling Coco Cay and replacing with Miami a few days before the cruise with no compensation. Then the Miami day was rainy (not Royal's fault). I feel a small OBC for canceling Coco Cay would have been much appreciated although obviously they aren't obligated to do that. We did the Ron Jon shuttle at Port Canaveral to not bother with car seats - do not recommend. We waiting a really long time to depart (said to be there at 8:45, the shuttle left at 9:15 and was a 10 minute drive). I took my 6 year old to Pearl Island in Nassau and we both loved it - she said it was the highlight of her cruise. The cruise was also PACKED because it was a spring break week for some and there was a Kids Free promo (which we also took advantage of). Pools could seem very, very crowded and lines could get long for ice cream, guest services, etc. Other areas were unaffected. I think they could have used more free activities to disperse crowds. I am personally irritated by asking for $2.50 for popcorn but if that's how they want to run their business, have at it. Overall we had a delightful time as a family. We loved the ship despite my minor complaints above. However, I would only return to Royal for another good deal, and then only with my family. We would probably try an Oasis class ship. For couples cruising we prefer Celebrity or Princess. NCL would be in the mix for our next family cruise. Read Less
2 Helpful Votes
Sail Date: March 2019
We enjoy going out of local ports. Bayonne is 1.5 hours from home. We also enjoyed the Anthem last year. Service in the main dining room could not have been better. The food was as to be expected, good restaurant quality but not ... Read More
We enjoy going out of local ports. Bayonne is 1.5 hours from home. We also enjoyed the Anthem last year. Service in the main dining room could not have been better. The food was as to be expected, good restaurant quality but not outstanding. The desserts have fallen in quality over the years. Many of the items with a filling or cream inside were more like jello or foamy. It was hard to find much fruit in most of the fruit desserts. The lobsters were small and chewy and difficult to remove completely from the shell, even by the waiter. All the steak meals eaten were cooked as ordered and very good. The fish meals were also excellent. Since we had a handicapped person at our table, the head waiter always brought his food out right away so he did not have to wait as the rest of the table were served. I have taste difficulties due to medical reasons and they accommodated my request for different things right away. I had one very disappointing occurrence with the dining room staff. I always check for where our table is on boarding day, and this was especially important this time as we had a wheelchair bound person in our party. We needed to make sure it would not hinder the paths of servers or patrons. Our table was perfect, however, when I was waiting in line to inquire about it, a man butted in front of me and the head waiter totally ignored me when I said that he had jumped the line and I should have been served next. It was obvious he did not want to make a scene with the "overly large" man and instead chose to dismiss me, the little lady. It definitely left me with a very sour taste for the rest of the day. I decided to not let it color the rest of my cruise. We also were very disappointed to find the our pre-reserved reservations for activities and shows on the ship had been altered and some cancelled without any notice to use. We had two families cruising together and we wanted to experience most of the activities at the same time. We did not find out about the changes until we boarded. Even though we had our printed calendars with us, they had to reschedule most of the activities and had a very difficult time getting them for all of us, as most were now all booked up. Our stateroom attendant was excellent, making sure we were always comfortable and had all we needed. We made some extra requests and they were immediately taken care of. We had a wonderful young man take care of us everyday in the Windjammer. He had our special requests for different drinks memorized and always had them to our table in record time. Don't miss the shows, they were outstanding. I would watch We Will Rock You over and over. The tribute band for Led Zeppelin was fantastic and brought back some great memories of that time. The cruise director is a little dry and dated. What we heard, we heard last year. I think his assistant did a great job though. We would take a cruise on Anthem again, but we will probably choose another ship the next time we cruise. Read Less
2 Helpful Votes
Sail Date: March 2019
We departed out of Bayonne, New Jersey which was within driving distance of our home. We purchased a cruise for my wife and I and 3 kids spread over 3 staterooms. We had a balcony and two adjoining interior cabins across the hall. Our ... Read More
We departed out of Bayonne, New Jersey which was within driving distance of our home. We purchased a cruise for my wife and I and 3 kids spread over 3 staterooms. We had a balcony and two adjoining interior cabins across the hall. Our ports of call were to be Port Canaveral (Orlando), Coco Cay (Private Island in Bahamas) and Nassau, Bahamas. 9 days before our cruise was to set sail, Royal Cariibbean pulled one over on us and changed the port from Coco Cay to Miami. Yes Miami as in where half of their cruises depart from. What did Royal do for their passengers? Bumpkis. Nilch, nada, nothing. They told us to go pound sand (on Miami Beach where incidentally Spring Breakers were rioting). I asked about cancelling the cruise and a refund. Sorry you would lose 100% of your money because it's only a week from departure. They claimed the dock was not ready for our ship. Huh? This is your private island, which you 100% own. Your responsibility. 100%. This isn't a case of civil war breaking out, or an impending hurricane, but Royal Caribbean's lack of planning. We the customers suffered. We the customers got insulted when asking for a partial credit or some kind of compensation. BUYER BEWARE! This is our first and last Royal Caribbean Cruise. We have been on Carnival, Celebrity, Disney, SeaBorne and Disney. No more Royal! (Probably no more Carnival at our age either) The worst part is on Coco Cay, where our 17, 16 and 12 year old could have roamed free , had beach activities and had free food and drink. Instead Miami, where it was expensive and so much for a relaxing day where we all had to stick closely together and had no fun. Again Royal did nothing to compensate the difference. As for other aspects... Bar staff was wonderful as they are on every ship. Our room steward was flaky and might have gotten fired halfway through the cruise as I saw security in a neighboring room and they replaced the original steward for someone else. Kids loved the activity directors. Food in main dining rooms was Ponderosa or Golden Corral Levels. Premium dining was wonderful, but also $99 extra per person for 3 meals. One very good show (We Will Rock You). Two shows and a comedian that rivaled a middle school performance. Yikes. So a 2, a 3 a 4 and a 9 out of 10 as far as shows go. Read Less
Sail Date: March 2019
I loved this ship everyone on it was so nice, The service was amazing! if you have never cruised RCC do it you will meet some cool people and have a blast. I loved st kits of the most beautiful islands I have been on. if you don't ... Read More
I loved this ship everyone on it was so nice, The service was amazing! if you have never cruised RCC do it you will meet some cool people and have a blast. I loved st kits of the most beautiful islands I have been on. if you don't like to wait or want to have some nice extras I would say get the KEY it cost 19.99 a day if you get it on sale, other wise it 24.99 a day. I will get it every time I am on a RCC cruise I loved having wifi it was so nice being able to talk to my family while I was away, plus we got on the ship very fast and have a grate lunch at chops grill. I had the best meal of my life and wonderland the food looked great and tasted amazing! I only have one complaint and that is American icon the restaurant just doesn't run well the servers and good just takes a long time to eat, Silk is grate though Malcom dose a grate job the food was always timed right not to fast or slow. Read Less
1 Helpful Vote
Sail Date: March 2019
This was the 12 day Southern cruise. Filthy ship! The room was disgusting a balcony room! The bathroom had mould in the shower and near the sink! We had to buy our own tissue at port the room didn't have any. The room attendant ... Read More
This was the 12 day Southern cruise. Filthy ship! The room was disgusting a balcony room! The bathroom had mould in the shower and near the sink! We had to buy our own tissue at port the room didn't have any. The room attendant didn't do a good job cleaning! Basically all he did daily was make the bed and give us fresh towels! I had to tell him after a week please change the sheets and the bed is hard as a rock! Balcony was filthy from previous guests! The carpet in the room looked like it had never been cleaned! Not our first cruise this was number 13 but we will stick with other cruise lines. We both got very ill from the AC in the room the vents were full of 2 inches of dust! Throughout the whole ship it was just very dirty not what we are used too. Buffet area was dirty along the edge of the windows old food crumbs and stains! We both got some kinda bug on this ship and talking to numerous people we were not alone! Might have been because it was a filthy ship! We wiped down everything in our cabin upon arrival. Food in the buffet was gross by day 5 they kept putting out the same food just reheated yuck! We saw them put out the same white rice day after day for 4 nights and by day 3 it had turned a nasty yellow colour from being reheated too often! Just gross! Entertainment was a snooze fest in the evenings. Speciality restaurants, we tried Jamies that was the best service and food on the ship! The steak place was meh, service and food was not worth the money! Shopping on this ship is a joke, no selection and prices were insane! Lots of staff were getting off for vacation when this cruise was done so they were not too interested in working much! Overall this was the worst cruise ever and its the second time with RCCL and last! We paid quite a bit for this cruise and it was like throwing away money! The solarium was packed everyday could never find seats and towel hogs throughout the whole ship and they really did nothing about it. Pool water was very cold. Save your hard earned money and try another cruise! Read Less
Sail Date: June 2018
I just came back from Adventure Of The Seas ... It was my first cruise and it was amazing from the beginning to end ! ... Getting on the ship in Cape liberty was quick ... We got on the ship at 11 by 1 our bags were at the rooms already .. ... Read More
I just came back from Adventure Of The Seas ... It was my first cruise and it was amazing from the beginning to end ! ... Getting on the ship in Cape liberty was quick ... We got on the ship at 11 by 1 our bags were at the rooms already .. I had a balcony room it was a nice size for two people it had a little couch also and a makeup area. The balcony was my favorite I would deff recommend to get one ... The pool area was beautiful plenty of bars the drinks were excellent!! I don’t drink a lot so I only got the refreshment package but I will deff be getting the alcohol next time .. coco cay is so nice there’s everything on it ... chairs everywhere to sit or u can upgrade and spend money on a cabana .. We did the jet ski tour it was well worth !! The boat brings ur lunch on the beach which was cool and that’s Royal Caribbean’s island so all the drinks were free if u had the package there’s all little huts and hair braiding there’s even a bar in the water ... Florida we went went to the beach with the shuttle it brought us right there and right back bet relaxing... Nassau we did the Belmont island and that was gorgeous!!! It rained on an off but it was still insanely nice the only water you can see crystal clear there was two pools optional swim with dolphins ... the only thing is the food and drinks where a little expensive but we got a few drinks and went back to the boat to eat when we were done ...The main dining room was delicious the waiter Ramil and he’s helper Pablo was the best and the room cleaner edy was great to ...The food was great every day and we did the buffet at the windjammer which had everything... I went with a group of people I am 24 and the ages were 24 to 70 andWe all had a great time it’s a family boat , single people will have a good time and a lot for kids everyone there is something for .... the shows and game shows are awesome ... !I already booked my second one !!! I deff reccomend this ship Read Less
Sail Date: May 2018
Chosen for port of Embarkation and cost. Unfortunately, with everyone telling me how great cruises are, etc. It set a level of expectation that I didn't feel was met. The soups were too salty, the Omelette station was too slow, ... Read More
Chosen for port of Embarkation and cost. Unfortunately, with everyone telling me how great cruises are, etc. It set a level of expectation that I didn't feel was met. The soups were too salty, the Omelette station was too slow, worse since there were two people preparing them and then oiling the pan AND spraying it. The Cafe Promenade which catered to the out of hours dining rooms featured pizza, tea sandwiches and salads. But Ni's winning smile was worth the trip. The schedule should have been given for the entire length of the cruise instead of daily. It would help you plan your itinerary better when there was an overlap, which forced you to sometimes make the wrong decision if you didn't think you'd get a second opportunity, It seemed kind of silly that the photography gallery was inaccessible when the cash registers weren't open. It's obviously for upselling purposes but if I could have the opportunity to review my images on MY time I might have purchased more, I hate being rushed. The drink and wi-fi sales the last two days were last minute marketing gimmicks which was a waste of time. It might help those of us who don't drink enough to justify a drink package, especially if your partner doesn't drink. Read Less
5 Helpful Votes
Sail Date: April 2018
There were way too many people and they really couldn’t accommodate them. It took over an hour to get off the ship in Port Canaveral. They were extremely disorganized when it came to boarding and disembarking as well. The staff, ... Read More
There were way too many people and they really couldn’t accommodate them. It took over an hour to get off the ship in Port Canaveral. They were extremely disorganized when it came to boarding and disembarking as well. The staff, especially the bartender in the Windjammer were very rude and unfriendly. We attended all the shows and they were very strange to say the least. There were only a few activities on deck and the music around the pool was so low you couldn’t hear it. The activities were very limited and I never had the feeling that I was on a cruise. The food was ok but not very flavorful. They also nickel and dime you on just about everything. day. However our cabin was very nice and clean. That is about the only positive I can say about the ship. We were very disappointed and I wouldn’t recommend it to anyone unless you like to sleep and fight crowds all day and night. Read Less
3 Helpful Votes
Sail Date: April 2018
We chose Anthem of the Seas because it sounded fabulous. We wanted to ride the North Star. (It WAS great.) We were able to drive to the ship and park our own car. Everything was convenient getting on and off. We DID enjoy the North Star ... Read More
We chose Anthem of the Seas because it sounded fabulous. We wanted to ride the North Star. (It WAS great.) We were able to drive to the ship and park our own car. Everything was convenient getting on and off. We DID enjoy the North Star and not too much else. The SeaPlex DogHouse was great although they could have offered drinks and more condiments, like relish. The Windjammer was really good with their fresh-cut fruit and tasty deserts. But the dinner restaurants made their menus sound like gourmet, which wasn't quite so. This cruise really nickels and dimes. For example if you haven't purchased a drink package, it is inconvenient to find complimentary drink stations. Other cruiselines have many complimentary snack and drink stations all over the ship. But not this one, as big as it it. You must make reservations for almost EVERYTHING. The sound system is incredibly poorly set-up. For instance, my young son's hearing was damaged because during dinner, some stupid crew parade commenced, and the speaker, right over our table Blared music at unhealthily high decibels so that he could not hear for a day afterwards. When we told the guest services that they needed to adjust the sound system, they apologized and sent us cupcakes. Not a very effective response. The shore excursions desk never sent the tickets we preordered for the beach day and dolphin excursion, so when we presented ourselves to the Nassau tour guide assistant she was more than surly. That is about it. Pretty good but not earth-shattering. Read Less
3 Helpful Votes
Sail Date: April 2018
We picked the Anthem because it fit our budget, was close to home we didn’t have to fly so no airfare was needed. After booking we started to look at other cruses and began to feel we made a good choice. On boarding was very easy, we ... Read More
We picked the Anthem because it fit our budget, was close to home we didn’t have to fly so no airfare was needed. After booking we started to look at other cruses and began to feel we made a good choice. On boarding was very easy, we were check in and boarded the ship in twenty minutes. We studied and planned our vacation weeks in advance so we were not overwhelmed. I would suggest you buy the drink package online, buy it as soon as the price goes down, don’t wait until you get on ship, it goes back to its full price. Make sure you book as many events way way way in advance as possible, things fill up fast and you don’t want to be left out. The food was just ok, not great, but the service made up for some of the short comings. All I can say, take advantage of everything that’s offered, this is for you to enjoy, try things you would not do at home, but most of all, have fun and don’t be afraid to get involved, and talk to other passengers. Read Less
2 Helpful Votes
Sail Date: April 2018
We chose this trip to celebrate my husband's 60th birthday. I was a little concerned because it was school vacation week for much of New England, thinking the ship would be overrun with children. But given that I am a school ... Read More
We chose this trip to celebrate my husband's 60th birthday. I was a little concerned because it was school vacation week for much of New England, thinking the ship would be overrun with children. But given that I am a school administrator this is the only time we could do this cruise. But it was PERFECT! We splurged for a Grand Suite with Balcony - if you can afford it - DO IT! It was so worth it! Our balcony was amazing with two cushioned lounge chairs, plus a small table with two chairs. We spent several afternoons reading and snoozing in the sun while at sea. My husband loved the Northstar and the iFly. We ate most of our meals in the Coastal Kitchen - totally free for suite guests - just as good if not better than the specialty restaurants. Can't say enough about all the staff at Coastal - especially Vlad our server, who gave us the best recommendations for dinner every night. Our cabin steward - Dexter - worked tirelessly from morning tonight keeping our room spotless, our ice bucket filled, and fresh wine glasses in our state room every day. Ricardo, the Suite Concierge, made every reservation happen for us. Ketut, the waiter during the nightly happy hour in the concierge lounge, had our order memorized after the first night. Entertainment was solid. Not super impressive but solidly good. The best entertainment was the Name That Tune show featuring guests on the ship. Don't miss Matt Yee and the Adult Sing Along in the Schooner Bar - he really gets the party going. We did the Kennedy Space Center which was interesting. The ship did not stop in Coco Cay due to high winds but we were able to get into Nassau early. We did the snorkel and lunch excursion to Pearl Island. The food was great and the private island was beautiful. Suite passengers get on early (by 10:45) and get off so easily! Everything was so well organized. Can't wait to go again! Read Less
1 Helpful Vote
Sail Date: April 2018
We took this cruise for Spring break and were worried about the other reviews about the amount of misbehaved children. I have to say, I did not see much of that. Cruise personnel were attentive, respectful, we had a great vacation. The ... Read More
We took this cruise for Spring break and were worried about the other reviews about the amount of misbehaved children. I have to say, I did not see much of that. Cruise personnel were attentive, respectful, we had a great vacation. The captain divert us from Cococay because of weather and I trust it was on our best interest and he kept us safe. The ship is fairly new, everything works, it kept clean... they even make you clean your hands before entering to eat. Their website is a nightmare. I bought the cruise there and had to make calls to have things fixed, then the reservation lost info, I haven't been able to log in to my Crown and Anchor society since their update. It is just ridiculous how bad their website is!!! The port needs a lot of work, lot of traffic, little parking, not easy to get to due to constructions but it has a good view of New York city. We park at what looks like a factory and were driven to the port. Their personnel is friendly and the vans are relatively new. My disappointment is with the Royal Caribbean personnel at New Jersey. For the most part, they are not accommodating, respectful nor friendly. On departing the ship, I was denied access to the handicap line because I don't look handicap and was asked for proof of disability. I was made a spectacle and humiliated by their insinuations that I was lying. I guess if you are not on a wheelchair you will not be considered handicap to Royal Caribbean. The questioning and assertions of the 2 women working the handicap line took me by surprise. I should have pull my pants down and showed them my scar from my spinal surgery, sadly, my tag was in my car because I never expected to be discriminated for looking well and happy after a vacation!!! I contacted the Vice-president of Royal Caribbean who told me she was sorry for the inconvenience and thanked me for sharing. Really??? I contacted Royal Caribbean on their Facebook and they apologized and said they would pass the information to management. I wrote my situation on my survey and nothing has come out of it. I have to mention I am a yearly cruiser and this line just keeps disappointing me. I will not buy a cruise from New Jersey again. Read Less
3 Helpful Votes
Sail Date: April 2018
Main dining room staff & food were amazing! Stateroom was well maintained. Check-in was very smooth & painless. Room service was excellent. There weren't as many activities onboard as other cruise lines offer. The ... Read More
Main dining room staff & food were amazing! Stateroom was well maintained. Check-in was very smooth & painless. Room service was excellent. There weren't as many activities onboard as other cruise lines offer. The activities they did have were boring, repetitious, or required additional payment. Outside of the main dining area, food options were limited unless you wanted to pay even more money. The Windjammer restaurant staff couldn't wait to pack up breakfast at 10:30am, so they don't accommodate late risers very well. I paid for the soda package, but could only find one soda station that was consistently open. Excursions were horribly rushed and took MUCH longer to get to the destination. For example, I paid for Disney transportation/excursion that advertised the hours of Noon-10:30pm, but after driving over an hour each way AND having to be back on the shuttle at 7:30pm (NOT 10:30!!), I spent a lot of money on Disney tickets but only had 5 hours to spend in the park. Debarkation couldn't have been more painful, which was probably more related to the fact that only 5 border patrol agents were available for ~5k people. It took a VERY long time to get off the ship and through the terminal, then I had to pay $140 for parking. I'll never sail from Cape Liberty ever again! Read Less
1 Helpful Vote
Sail Date: April 2018
We had an excellent time for the most part. Micheal, our waiter at Chops, was spectacular which forced us to go there twice. Jackson, the Starbuck barista was the sweetest guy ever. Things I did not like: Vitality Spa was overly ... Read More
We had an excellent time for the most part. Micheal, our waiter at Chops, was spectacular which forced us to go there twice. Jackson, the Starbuck barista was the sweetest guy ever. Things I did not like: Vitality Spa was overly pushy with bookings and then harrassed you the rest of the time once you canceled. I did not like having my picture taken while I was eating dinner. Watching bartenders serve visibly drunk passengers We had someone jump overboard. Several crew members gave incorrect information regarding who the passenger was. I felt the game Quest was very inappropriate at times. Royal IQ is not giving you a running total of the whole cruise. I was very misled. Things I liked: The food was great! (even in MD) The ports are NOT dirty as all these privileged critics would have you believe. Truthfully, I liked everything. Guest services were very accommodating. Read Less
2 Helpful Votes
Sail Date: April 2018
We've taken Disney World vacations for each of the last few years but decided on a cruise this year based on a deal we found. The kids, ages 6 & 8, actually said that they prefer Anthem of the Seas over going to Disney...a huge ... Read More
We've taken Disney World vacations for each of the last few years but decided on a cruise this year based on a deal we found. The kids, ages 6 & 8, actually said that they prefer Anthem of the Seas over going to Disney...a huge compliment considering that they loved Disney. Pros - - The staff - so friendly & attentive. They made our whole experience. Especially our dining room server - Kanyisa. She was wonderful and will be missed lots. - The activities - I don't like to sit by the pool and read. I want to be doing something all the time and I still didn't get around to half of the things there are to do. Northstar, Flowrider surfing and boogie boarding, iFly, bumper cars, roller skating, basketball, dodgeball, huge jogging track, ping pong, trapeze, family dancing, outdoor movies, indoor 3D movies, huge gym, great arcade. The list goes on and on. Never a lack of really fun things to do. Coco Kay - Just google it. Absolute paradise. We could have stayed here for a week and it wouldn't have been long enough. On that note, I do wish the port stop was more than just a day. - The food - Huge variety of really delicious food. Cons - Port Canaveral - The ship docks pretty far away from anything. I wished we had 2 days at Coco Kay instead of going to this port. Adventure Zone - When I went to pick up my 8 year old they had him watching a puppet show on TV. It was geared toward ages 2 to 4. He refused to go back. Overall the Pros vastly out-weighted the cons. We will definitely be back !!! Read Less
1 Helpful Vote
Sail Date: March 2018
I have to say, it would have been nice to receive emails as a welcome. Just got an invoice about my total amount due. The check-in was nice and quick, as well as arrival times. I was promised a guarantee stateroom but did not know ... Read More
I have to say, it would have been nice to receive emails as a welcome. Just got an invoice about my total amount due. The check-in was nice and quick, as well as arrival times. I was promised a guarantee stateroom but did not know what room i was getting till the day I arrived at Port. They ended up putting us in a balcony room, which was beautiful, except other people names were on the tickets and key cards. I called about 4 times to make sure I got 2 beds only to have one. They fixed it quickly. The ship is beautiful. Layout is a bit confusing, not as spread out as i assumed. Food was basic, in the Windjammer. Not so much variety compared to Carnival where you actually have a Wok station with a chef sauteing your favorites. Because it was a big ship the wait staff would be a bit confused with our orders. I regret not trying any of the price menu restaurants at least once. There's a lot of hype on the I-FLY activity but when you get on, the instructor doesnt let go of you. I loved the rock climbing wall and the bumper cars were a bunch of fun. I love the sports layout. Atlantis Aqua-adventure Bahamas, was by far the best experience of the entire trip. I highly recommend it for any age, Read Less
6 Helpful Votes
Sail Date: March 2018
Just finished the cruise, loved it and would like to share tips based on our experience. We're a family with 2 teenagers who never liked the teens clubs, so we'll talk about family experience minus the club part. When to ... Read More
Just finished the cruise, loved it and would like to share tips based on our experience. We're a family with 2 teenagers who never liked the teens clubs, so we'll talk about family experience minus the club part. When to arrive? Like others said, 10:30 am would be best. If you arrived before noon I believe you'd be able to sign up for iFly/Northstar without issue. Where to sign up for activities? * Important: Download and install Royal iQ app before going to cruise! * Ahead of cruise some said deck 5 has tablets to use, or Boleros. But when we got on ship, we were told by fellow passengers that the tablets didn't work, and staff said we needed to go to Royal Theatre to sign up for activities. * The lines at the theatre were long, and 20-25 mins into the lining up the Royal iQ app started working, and you can book onboard activities through Royal iQ without having to wait further in line - I had no trouble booking iFly and Northstar. You can book shows too but I booked those before cruise. iFly and Northstar were always unavailable when I checked online before cruise, some (earlier) cruisers had better luck. Anyhow plenty spots available when I used iQ to book, so not an issue if you couldn't book iFly/Northstar ahead of cruise. * However, I did not see Escape Room on iQ at first, and later in the day when I noticed it, it was all booked up. I suspect most people booked this ahead of time. I had to ask Guest Services about Escape Room schedule (last 2 cruising days, 10:30 starting, every 2 hours, 4:30 pm last one. So there were a total of 8 Escape Room runs only), and then do standby. Tried 4 times to finally get our party of 4 all do it (2 noshow spots twice, no spots twice). * Note that surfing/bumper cars/trapeze/roller skating etc. do not have reservations. You just go line up. How was the Voom Internet? Mostly good. I was annoyed that they don't give you passcode until night (even though I ordered the package ahead of cruise). I had to go to guest service to ask for it. Guest service was of course busy on the first day. You can connect to wifi at most spots on ship, and can stream Youtube at lower resolutions without issue, and surf fine. Wifi calling/texting worked too (if your carrier & phone support it). When to book shows? Ahead of cruise online if you . If you check in earlier (probably before 1 pm) you're almost sure to be able to book the shows in Royal Theatre or Royal iQ app or the tablets on ship (which offers iQ). The Gift did not even need reservation (we did not watch it after reading very mixed reviews of it). Spectre's Cabaret needed reservation but they didn't check seapass card to confirm. We Will Rock You they did scan seapass card. The shows we liked We Will Rock You is very good. Did not enjoy Spectre's Cabaret much. The Gift we just skipped as most others were confused or not enjoying it much. The comedian shows were very funny, don't miss them! On our cruise first night and last two nights had those. The first night's 270 show that shows off the technology was pretty cool, I loved the Dancers in A Box part. The activities we liked iFly is awesome. Northstar so so - perhaps if you time it with sunset, or in port it's better. Otherwise looking at the ship and sea, it's nothing you haven't seen. Bumper cars OK, not worth a long wait. Escape Room good. Flowrider good, probably would've enjoyed it more had we been better at it. In our experience, Florida and Coco Cay days the FlowRider was a bit less crowded and warm enough. Roller skating not usually too crowded/waiting is not too long. I like it that they have wrist guards to protect your hand/wrist. But providing elbow guards and knee guards would've been even nicer. Best time to enjoy the pools? 6 - 7pm. The crowd lightens around 5:30 pm and at 6:30 pm sometimes you could enjoy the pool or Jacuzzi to yourself. Food tip The buffet was disappointing for breakfast and more or less lunch (buffets on Celebrity or even Carnival were better, the quality of fruits was the worst out of any cruise ship we've been on. Selection of cuisine style is limited). Might want to stick to the main dining room The Grande. It's consistently good, and sometimes excellent. We tried Wonderland for specialty too, well worth the visit. Very interesting appetizers, good entree and huge dessert size. We were overwhelmed by the proportions frankly. A very important tip A very useful thing we found out on the 5th day by accident was that Google Hangout in fact works whenever you connect to ship wifi. You don't have to have voom at all. We tried and it worked on all of our Android devices. Not sure how long this would work but before they patch this, your party could freely communicate with each other, and it's tremendously useful! Excursion in Nassau We liked the Discover Atlantis excursion by Royal Caribbean. It's really provided by Atlantis resort, and some say you can save by getting there yourself and buy the trip there. However, the saving is small and not worth the hassle IMO. Some other tour online was not guided. This one is guided and the guide tells you a lot about the relics, fishes and some facts about Bahama. Worth the trip for sure. For Nassau tour, we booked trip ourselves using Tripadvisor's ranking of local tours. It's definitely cheaper than booking through RCL, although the places they took us to were less. However, it's private tour and we were able to direct them to two places we'd like to see, rather than what they planned (like a chocolate factory). Coco Cay snorkeling There were two (parts of) sunken ships near the two orange buoys at the snorkeling beach. You would want to swim there. Weak swimmers might have a little difficulty - should consider weather and safety. On left side there are some rocks that people say might have some variety of fish but we didn't go. Renting an umbrella costs $30, but might be worth it if the day's too hot. The island is under construction to add a tall water slide and "largest freshwater pool in the caribbean". Would be great but for now kinda boring. Not a lot to do other than enjoying beach that's more or less full of pebble and people, not enough fish or clarity of water close to shore. Disembarkation We chose 8 am self-carry and in the middle of it there were congestion and delays (not too long, maybe 20 mins or so). So if you're in a hurry, choosing earlier self-carry would be safer. Otherwise the process was quite smooth. Read Less
4 Helpful Votes
Sail Date: March 2018
This was my first cruise on-board the Anthem of the Seas and ultimately, I was NOT disappointed. The ship was amazing and I think it really just kind of exceeded my expectations. We had fantastic weather the entire trip and could not have ... Read More
This was my first cruise on-board the Anthem of the Seas and ultimately, I was NOT disappointed. The ship was amazing and I think it really just kind of exceeded my expectations. We had fantastic weather the entire trip and could not have asked for smoother seas. It wasn't perfect, as there were a few issues throughout the cruise, but cruising is what you make of it and I refuse to let little things ruin an entire trip! I cruised with my husband and we flew up to Bayonne the night before the cruise, staying pretty much between the airport and the cruise port. Getting to the cruise port via Uber was quick, easy, and less expensive than taking a taxi from the hotel. Our check in time was 1030a and we arrived at the port right on time. Entering the cruise terminal, we were a little lost, though. There isn't really much signage prior to security so knowing where to go was confusing. My husband is Diamond status and we're accustomed to the priority lanes for Diamond/Diamond + and they didn't have them for our particular sailing. Or, if they did, there were no signs indicating any priority lanes. Security was moving fairly quickly though so we didn't really lose out on anything. Once we got past security, there were lanes for check in, including lanes for Diamond and Diamond +. The embarkation staff was very friendly and very quick, making the embarkation process very positive. Our cabin was 7510, which is the forwardmost cabin on deck 7, starboard side. We were very pleased with that cabin and would definitely book that specific cabin again. It's an obstructed balcony view but the view you do have is still incredible. It was very spacious and the bed being mid-cabin as opposed to near the door or near the balcony made the room feel a little bigger. The decor in the cabin is modern and updated. It felt very "now" as opposed to other ships whose cabins just have kind of an old kind of feel to them. There was plenty of drawer space and space for hanging clothes, along with plenty of space on the vanity and dresser for items. The only downsides to that particular cabin is that it's located almost directly above - albeit a few decks - the thrusters and the anchor. When we were getting set up off the coast of CocoCay, we were woken up by the sheer noise of the anchor being dropped. When we pulled into port both in Nassau and Bayonne, at the end of the cruise, the thrusters were incredibly loud and vibrated every part of our cabin. Aside from those two items, it was a fantastic cabin. It was very quiet and for those who like getting in their steps every day, having to walk to the end of the hall is perfect. Dining was a little hit or miss for us. Firstly, though, the food was very, very good. We ate at Chops, Jamie's Italian, the Windjammer, and Chic (at dinner). Every part of the food at Chops was fantastic. We love to eat there and the steak is always delicious. It's a great way to have a date night on board or celebrate a special evening (we celebrated our 3rd wedding anniversary). Jamie's Italian had wonderful food as well. The simple baked lasagne was probably one of, if not THE, best lasagnes I've ever had. The atmosphere of Jamie's is very sort of homey - not really like an Italian restaurant - but I think that matches his style. We were able to make reservations at 1145a for 12p with no issues. Chic, the dining room we ate in, was not our original dining room. We had been assigned to the Grande restaurant but when we showed up at 815p on night 1, there were people sitting at our table (a table for 2). We spoke to the head waiter and he went over to talk to the table (and I assume they just flat out refused to move as they had friends sitting at the table next to ours and did not want to go sit elsewhere), then he spoke to three other members of the dining room staff, and after about 15 minutes, we didn't see any of them again. My husband had to go hunt down someone to find out what was going on with our table. No one had come back to explain the situation at all. This is when we were led over to the Chic restaurant and were seated at a table for 2. The wait staff in Chic were fantastic. We had a very good waiter, although it was really difficult to understand him most nights due to him speaking softly and the restaurant being a little loud. Bar service in Chic was a little hit or miss. We had the Ultimate Drink Package and were drinking with dinner, but whether or not we got our drinks in any kind of a timely fashion largely depended on...who knows. Sometimes one round would come within 5 minutes, other times it'd take 15-20 minutes to get our drinks. That in itself isn't that bad of an issue but consistency would be nice. I ordered the cheese tortellini one night only to have our waiter come back and inform me that it was not available and offered cheese ravioli as a substitute. The cheese ravioli was VERY good but I feel if it's going to be an issue that you don't have something on your menu, you should make your guests aware of that at the very beginning, when the menus are handed to the guests. Otherwise, dinner was fantastic. The Windjammer was my least favorite place to eat - and not because of the food. I've never had a problem with the quality, quantity, or variety of food in the Windjammer. The staff was very friendly as well. The problem was seating. For a ship that holds 4000+ people, having seating for approx. 1,000 people, is a little sad. It did not matter, unless it was a port day, what time you went to breakfast - it was next to impossible to find a table. You're on vacation. I don't feel you should be having to wake up at 730a-8a just to make sure you can get a seat. Lunch time was not as crowded as there's plenty of places to eat lunch on the ship. There's not that many places for breakfast. We ended up going to Cafe Two70 but there's a very small breakfast selection. The food was good, but the selection was small. Even looking at the breakfast selection in the dining rooms was lacking. We only went to see one show, despite many people we met telling us how amazing the shows were. We saw "The Gift" and there were many people getting up and leaving in the middle of the show. My opinion of the gift is, "what??" because it was a VERY hard show to follow. Now, the acting, the singing, all of that was top notch, but the story itself left us wondering what was going on. It truly wasn't until the END of the show that you understood what was going on. There was plenty of trivia on this ship, in the Schooner Bar. I am a HUGE trivia person but there were many times where I was a little more than annoyed - and I'm sure it's not RC's fault. The amount of cheating that went on during the trivia, specifically Disney and Harry Potter, was very disconcerting. The North Star was a fantastic experience. I would do that again in a heartbeat - and I'm afraid of heights. The views were amazing. I'm disappointed it doesn't go over water, though, like on the Ovation and Quantum. We were told it just takes too long and they have to keep with the short 10 minute rides since so many people want to do it. I think that's why they need to stick with reservations, IMO, and not allow those to just walk up and jump in line. Our first port stop was Port Canaveral. We were going to go to Kennedy Space Center to see the rocket launch. We did not book an excursion through RC, though. And I am SO thankful we didn't. We took an Uber from the cruise port but after sitting in traffic trying to get to KSC for 20 minutes, we had the driver turn around and take us back. We ended up being in the car for over an hour and a half. There were people who took the excursion and sat in traffic for 3 hours just trying to get INTO KSC - a 30 minute drive turned into 3 hours for these people. The fact that there was a rocket launch the same day we were in port was probably 75% of the reason it took SO long to get into the space center (and ultimately why we turned around and went back to the ship). Thankfully, the tickets we'd bought for KSC are good for a year so we have an opportunity to use them later this year. CocoCay was our second port stop. We were one of the last tenders to get to the island. I think it was 1p when we got to the island. There was almost NO place to sit. After walking around for 15 minutes, we finally found a chair to put our stuff on. The water was chilly but comfortable. The sun was shining. It was perfect weather for being on the beach but it was SO crowded. I can't imagine how crowded it is when you get a ship like the Oasis over there and you're dealing with 6000+ passengers trying to be on that little bitty island. Our port stop in Nassau was probably my favorite and it's a port I've been to so many times, I may as well be a citizen of the Bahamas. We got off the ship and the weather was lovely. It wasn't TOO hot, it was a little breezy, the sun was shining. We grabbed lunch at Sharkee's and had intended to come right back to the ship and enjoy using our drink package but we stopped at Pirate Republic Brewing Company first. We will definitely be back to Pirate Republic when we come back in November. The beer was fantastic and the staff was very friendly. It wasn't crowded and it sort of felt like one of the breweries we have back at home. Overall, this was one of the best cruises I've ever taken and I've taken a fair number of cruises. I would sail on the Anthem again without question. Read Less
2 Helpful Votes
Sail Date: March 2018
Traveled with our daughter, husband and three grandsons, 12,11,& 9. They loved the sports, I fly, flow rider and rock climbing. Busy all day and foof very good. We had an amazing waiter and assistant. One of the best. Nice cabin and ... Read More
Traveled with our daughter, husband and three grandsons, 12,11,& 9. They loved the sports, I fly, flow rider and rock climbing. Busy all day and foof very good. We had an amazing waiter and assistant. One of the best. Nice cabin and clean beautiful ship. The cruise director, Chol was the best I’ve ever had. She was so talented. Saw her around the trip often and was very friendly. Any game show she hosted was hysterical. Funny on her feet. The two shows, we will rock and the gift we’re not very good. Talented players but the script were less exciting. However, during spring break very crowded at full capacity. Some rude staff which we reported while on board. Never had that before on a ship. Customet service was often not trained but pleasant. This required a lot of standing in line, running around to wrong locations and lots of information which proved incorrect. Even final bill wrong. Still dealing with it. Spent too much time because they didn’t give me right forms and didn’t know what they were doing. Oh well, we still had fun! Read Less
1 Helpful Vote
Sail Date: March 2018
We chose this cruise because it sailed out of New York so we could drive (5 hour drive) instead of fly. The perks of driving are definitely packing whatever you want and don't have to worry about luggage weight limits/ baggage fees. ... Read More
We chose this cruise because it sailed out of New York so we could drive (5 hour drive) instead of fly. The perks of driving are definitely packing whatever you want and don't have to worry about luggage weight limits/ baggage fees. It was actually quite chaotic getting to the parking garage as lanes aren't marked and lots of merging and honking going on. But, garage was convenient ($20/day). I was worried about the weather thinking it would be cold the majority of the cruise but only embarkation day was chilly and only got chilly again in the evening on the last day at sea. We arrived at about 9:45 and check in was a little confusing but quick. They let us board at 10:30am. The staff at the port were SO RUDE! We actually got yelled at by an employee because he said the left side of rows could board (we were in 2 rows facing each other) but our group of 10 wanted to board together so we all got up. He seriously tried to stop half of us and we said we wanted to stay together. He said "You have the whole week together!". Sail away from NYC is a unique experience which we all enjoyed. So, here's my take on Anthem. It's a beautiful ship. Very elegant and clean. Service is amazing as always. But, it doesn't handle crowds well. We went on Oasis last year (more people) and never felt too crowded. On Anthem the Dinner lines were long, Seaplex lines were LONG, Sorrentos pizza lines were long, elevator waits were long, Solarium filed with towels by 7:00 am, getting tendered off the ship took us 2 1/2 hours (and we showed up for our tender ticket 10 minutes after they started giving them out, getting back on the ship in Port Canaveral took a long time as well. Just lots and lots of waiting. Dining- We are old school and only eat in the main dining room. The meals here have gone down in quality significantly over the years. I personally believe they want as many people as possible to eat in the pay restaurants and this is part of the reason for the reduction in food quality. Definitely a disappointment. Plus, they put us in a small dining room at the back of American Icon. This room had 4 tables for 10, a table for 15, table for 6 and a handful of tables for 2. Hey, guess what? Large groups are LOUD! Put 6 large groups in a small room and it's actually intolerable. On another note- at the Windjammer they now veer you off to a side room with sinks to wash your hands before entering. But, people just walk right through it! I was just disgusted with some behavior that I witnessed. People eating desserts right over the whole dessert display. Kids picking up a cookie and then putting it back. I am a semi germaphobe so I washed constantly, rarely touched stairwells etc and I even came home with a stomach virus. Entertainment- Hard for me to review because I didn't get to see any of the main ticketed shows. The reservation process is a failure (it works great on Oasis). We booked tickets for We Will Rock You 5 months before the sail date. Then they changed the date of the show. Which double booked us with Spectra's Cabaret. Long story short- I could never book anything onboard the ship with Royal IQ app because it always said all shows were booked. Or they conflicted with dinner or another activity that we had booked. I almost think they should go back to no reservations. Activities- SeaPlex is a cool idea in theory but seriously when you have 5,000 people on board and run something for an hour or 3 hours the lines are LONG. 1 hour wait to do bumper cars. I have teenage sons who love the traditional sports court but the sports court here has to share time with bumper cars, trapeze school and roller skating. Less ping pong tables as well. The Escape Room - we REALLY wanted to do this but I checked the Royal IQ app every day and never saw any available times. So frustrating. The Northstar and Ripcord are a very cool unique experience but reserve these before you get on the ship or you run the risk of it being sold out. Day 2 at sea -Ripcord had no more times for the whole week. Ports- Port Canaveral- we did the KSC tour. It was a launch day so this kind of turned into a nightmare (2 1/2 hour bus ride to get there) and didn't really have time to see exhibits but we did get to see a rocket launch which was great. CocoCay- I love private islands. This will be SO much better when they have the dock completed. We walked to one of the last beaches (South Beach) to avoid screaming kids. The kid volume decreases the further you walk. We found a lovely area for 8 of us. No problem finding chairs at all. Lunch is just average. The only confusing part is we are at a peaceful part of the island and this is where they have a spot called Party Central. Where we had to listed to water balloon contests, Limbo contests, Line dancing plus a DJ cranking out techno pop music. If we had known this we would have walked further down the beach. Nassau- I am not a fan of this port. We got off the ship walked around for about a half hour and came back. Disembarkation- Very smooth and fast. We left our room about 7:15 and were in our car by 7:40. I would sail on an Oasis Class ship over and over again. I can't explain enough how much I loved Oasis. The entertainment is way better and the neighborhoods are not only amazing but they really help break up the crowds. I would only sail on a Quantum class again if it was itinerary based. Read Less

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