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Cruise Ratings
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Sail Date: March 2019
I chose this ship because it was one of the newest and we went in the getaway and enjoyed it. We knew it was a “sister ship”but thought it would look a little different and have it’s own personality however it was exactly the same as ... Read More
I chose this ship because it was one of the newest and we went in the getaway and enjoyed it. We knew it was a “sister ship”but thought it would look a little different and have it’s own personality however it was exactly the same as the getaway. The in room decor and carpet seems old. Our carpet was stained and not cleaned well. Actually our balcony floor was filthy and our cabi steward forgot to make up our room a few nights. I actually had to leave her a note 3-4 days to remind her to bring coffee towels and ice. Actually one ,or if we didn’t even have coffee cups so we could not make our coffee. The restaurants were good overall. Forget about getting a drink at any bar during sea days. This is not an exaggeration at all.... trust me. You can’t get into the main pool area cause it’s so small and there are over 3000 people sitting around it. We sat in the adult only area quite a bit however the cooling spray area water was sooo cold no one could get in it. Too cold. Shows were good, the new rock club was awesome and we went 5 out of 7 nights. I liked the two main shows and did a few wine tastings ( not free) and were good. The new harvest caye stop in Belize was awesome!!!!! We had a good time in costa maya, there is a new adult only pool area near the dolphin area. Was awesome. You had to pay either $15 per chair or order $15 worth if food or drink from the waiter. Was worth the money and would do it again. Was quite but the view was amazing. First time gettin on a shop in New Orleans and was quick, easy and we were on the ship by 1130am. Was very cool cruising out on the Mississippi River. Took over 6 hours but the first hour was cool. Getting off the ship was awesome. They have a service that will take your bags directly from the ship and bring to airport for you and also deliver boarding passes directly to your room the day before leaving. I thought this was awesome and it allowed my husband and I to see the sights of New Orleans for a few hours before our flight home. This is a great service!!! Overall a great trip just a little aggravating with the bar service. If you don’t drink, this is the trio for you. Read Less
6 Helpful Votes
Sail Date: December 2018
We chose this cruise based on homeport, itinerary and time of year. To add some context it was our 4th cruise this year, princess - 19 days, Holland America- 15 days and Celebrity - 12 days. Given the per diem rate and our previous ... Read More
We chose this cruise based on homeport, itinerary and time of year. To add some context it was our 4th cruise this year, princess - 19 days, Holland America- 15 days and Celebrity - 12 days. Given the per diem rate and our previous experiences on Crystal we had high expectations some of which were met and some not. Crystal exceeded our expectations in the areas of enrichment, learning and specialty restaurants. Plenty to do and see. The food and service at the sushi bar,Umi Uma, Prego was first rate as was the food. Charrascuria is a novelty, service was very good but some of the meat was tough. Silk and trident grill were great for lunch. The soloists in crystal cove and avenue saloon were very professional and enjoyable. The production shows and guest entertainers were same as any other line - we’d seen a lot of them elsewhere. Service in crystal cove, silk bar and avenue saloon was exceptional. Good job! There is self serve laundry and free wifi. All inclusive and the pours were almost too generous. Disappointments were more than we expected for a 5 or is it 6 star line. The market place buffet (only open to 1:30 daily) was just plain minimalistic, minimal choice, poorly prepared and self serve (ick) regurgitated leftovers. Better choices on all three other ships. The Waterside dining room was just awful. In the centre of the room with a low ceiling there was lest than 6 inches between tables whether it be 2 or 4. No engagement with the waitstaff, no one ever came and asked if your food was good. If you wanted a different wine other than what the sommelier had in his had it was a big ask. No flowers on the tables, no decorations at all even though it was a Christmas and New Years cruise. A little sprig of holly would have perked it up. The only cheese available for omelets were cheddar or Swiss and the only berry jam was strawberry. They used to have the best cherry jam ever. The food was inconsistent- poultry was tough and stringy, lots of veal dishes, interesting sides - not cohesive at all. Expected more elegance and finis. Suspect they are still trying to sort out open sitting but in the mean time it’s worst dining experience in a very long time. The bistro was basically ritz or water crackers and aforementioned cheese and desserts including a chocolate waterfall (self serve with lots of kids on board). There was no lido (buffet) after 1:30 pm , no dinner or afternoon snacks. Smoking was permitted in the pool area port side, on aft of decks 7,8,9,10 and in the connoisseur club on deck 6. Maybe time to rethink - couldn’t get to avenue saloon without cutting through the smoke. Depending on the wind the pool area was stinky. It could just be rethought to accommodate both the smokers and nons. In the casino, obviously a different ownership, you need3d to sign up for a card, long line, then they gave a questionnaire wanting additional personal info - trashed that. The casino was well run but drinks were scarce. Deck chair hogs - need I say more - and shade was at a premium. Our previous experiences with crystal always lead us to say it was the ultimate experience - after this trip we don’t think we will return. The value for money just wasn’t there. Not even an uptick in the quality of champagne on New Years . Read Less
2 Helpful Votes
Sail Date: April 2018
We chose this cruise not for the itinerary or the ship or the cruise line, but because a group of friends was going on this cruise. We left from New Orleans and hadn't been there so spent 2 days prior and 2 days post cruise. It ... Read More
We chose this cruise not for the itinerary or the ship or the cruise line, but because a group of friends was going on this cruise. We left from New Orleans and hadn't been there so spent 2 days prior and 2 days post cruise. It was fun, saw lots of sites and even went on a Swamp Tour! Check in for the cruise was smooth and only took us about 20 minutes start to finish. Pretty good! We hadn't been on and NCL cruise for quite some time and we were surprised at how nice the ship was. We were on the Pearl and it had been refurbished in 2017 so I'm sure that helped. Our cabin was on deck 9 forward and was perfect in every way. We were close enough to the stairs/elevators but not too close (if you know what I mean). The room was big enough for the 2 of us, the bathroom was comfortable (shower doors - no sticky shower curtains), a place to sit that wasn't on the bed, and a very nice balcony that we did use through the cruise. We only ate at a specialty restaurant once and it was fabulous. We ate at the steak house. All other evening meals were eaten in the main dining room at about 8:30pm each evening with a reservation to ensure we didn't have to wait for a table. We thought the entertainment was quite good. We went to the main show every evening. I love stand up comedy and there were 2 comedians on our particular cruise - so that was perfect. The other variety shows were also quite good. I'm always surprised they can dance on a moving ship without falling over..... Read Less
1 Helpful Vote
Sail Date: April 2018
Chose this cruise because sailed from New Orleans and we had family there to visit. Also so many ports on eastern and southern routes had been devastated last year by the storms. Cabin 11542 was very good. Plenty of space and ... Read More
Chose this cruise because sailed from New Orleans and we had family there to visit. Also so many ports on eastern and southern routes had been devastated last year by the storms. Cabin 11542 was very good. Plenty of space and comfortable bed. Balcony was tiny but fine for 2. Couch in sitting area was hard as a rock though. Overall staff was very friendly. Bartenders were a little slow to respond, especially if they saw you had a soft drink package and just wanted a free refill. Many kids. OK with us, but probably spring break families traveling that week. Food was typical in main dining room. Excellent in specialty dinning restaurants. Best buffet on lido deck of any cruise so far. Need some servers on lido refilling coffee and tea for passengers and fewer cleaning tables though. Great experience overall. Would definitely consider this cruise again. Love the leisurely dress code and dining times. Recommend this cruise. Read Less
Sail Date: March 2018
We cruise often. This is my first Norwegian cruise. My husband has taken many NCL cruises. I didn't know what to expect. I was pleased with the layed back style. We didn't feel rushed getting ready for supper. It was nice not ... Read More
We cruise often. This is my first Norwegian cruise. My husband has taken many NCL cruises. I didn't know what to expect. I was pleased with the layed back style. We didn't feel rushed getting ready for supper. It was nice not having a specific time to be anywhere. The Summer Palace dining room was very nice. The staff there was very friendly and called us by name. The food was good and they were very attentive. We ate at Cagneys. The food there was wonderful! Embarkation was not so good. We sat in a room for a long time, and it seemed like the workers were confused on what was going on sometimes. The cruise ship we were getting on did come in late, but it seemed really unorganized. The singing/dancing shows were like most others. The juggling/comedian was ok. His jokes were old. He was still talking about Bill Clinton and Monica. The engaged couple who did the acrobat acts were really good. The Legends show was great! Elton John, Tina Turner, and Elvis was like a Vegas show. We loved it! We didn't use the pool or hot tubs, but they were about the same as all ships. We got the drink package and only drank a few alcohol drinks, as we are not big drinkers. The man who served coke in the buffet was always smiling and very friendly. His name was Redentor Bungay and he was from the Phillipines. He remembered us and had our drinks ready when he seen us in line. The girl at the buffet entrance holding the hand gel saying "Washy Washy" and the man with her playing the guitar were always smiling and singing. It always made me smile too. Very nice and welcoming. Having the silverware on the tables was a great idea. It's hard trying to hold a roll of silverware, and try to fix a plate then hold a glass and find a table. Good Job NCL. The other cruise lines need to learn from you on that one. I remember looking at the life boats and thinking WOW, they are nice. I was surprised with they dropped when it was time for us to tender into of the ports. Vincent was our cruise director and he was very involved and seemed to love his job.We loved all of his crazy suits. He was standing at the ramp dancing and partying with the crew as we got back on the ship from one of the ports. and my favorite part about getting back on the ship was the last handing the guests a cold wash cloth to wipe your face. FANCY! All in all, this was a great cruise. Read Less
Sail Date: March 2018
I chose this cruise because I love to see beautiful beaches. The port of New Orleans was also a must see. The food was ok. Service in dining room was slow. The buffets were actually good. Lots of kids in hot tubs and around the ship since ... Read More
I chose this cruise because I love to see beautiful beaches. The port of New Orleans was also a must see. The food was ok. Service in dining room was slow. The buffets were actually good. Lots of kids in hot tubs and around the ship since it eas spring break. I think there should be an adult only pool and hot tub area. There were not many shops on board. I also think the should be no smoking in casino and only a small portion of the deck for those that have to smoke.overall we really enjoyed our cruise. OUR room was kept clean. The whole ship was kept tidy.I wish I would have planned my excursions sooner We found that the best ones sell out early. There is always something to see or do on the cruise. We were never bored. I would do it again but in a bigger room with a balcony I also think you should include soda. I dont drink alot so it wasn't worth getting the package. Las drink prices are too high. I wouldn't get a package because I dont drink that much. Read Less
Sail Date: March 2018
We chose this cruise due to port of departure. We did the same cruise itinerary last year on the dawn. Very good experience with the haven. It was nice to have a quiet retreat on hectic days at sea. Our butler was amazing and ... Read More
We chose this cruise due to port of departure. We did the same cruise itinerary last year on the dawn. Very good experience with the haven. It was nice to have a quiet retreat on hectic days at sea. Our butler was amazing and catered to every desire we had. Shows were average. We always look forward to a magician which was lacking. We were disappointed the second city comedians were not on this ship. We have enjoyed their acts on past cruises. Comedian on this cruise was lackluster and even racist at times. We enjoyed the aerialists. Dining in the main dining room was very slow most nights. On our last night dinner took 1 hr 45 minutes and we missed our reservation for bowling. Our teppanyaki chef was wonderful - funny, entertaining and great food. Highly recommended. The piano bar was very fun. Musician had a wide repertoire and enjoyed taking crowd requests. We started put several evenings in the piano lounge. Read Less
Sail Date: March 2018
Cruisecritic meet & greet was awesome, ncl knows how to do this right, had a follow up session with officers before departure, what a great touch. New orleans: great port of departure always fun to walk bourbon street and get coffee ... Read More
Cruisecritic meet & greet was awesome, ncl knows how to do this right, had a follow up session with officers before departure, what a great touch. New orleans: great port of departure always fun to walk bourbon street and get coffee at cafe dumonde. Embarkation: was very quick and easy, smooth process like they know exactly what they are doing. new orleans is a very organized cruise ship port. Ship: very well maintained (i should know i was in the navy for 20 years). Very fresh and clean. Cabin: was exactly as described, smaller than carnival cabins but very well laid out so you get the best of all the space. we went cheap and did balcony only, will do a mini-suite balcony next time for more space, but it was very cheap so were very satisfied with our room. Entertainment: did the piano player mostly and he was awesome. casino was fun too. Service was fantastic everywhere, drinks were awesome!! Loved great outdoors and the martini bar. Ate at cagney's one night it was very good. One bad experience had a soap dispenser in spa shower fall on my toe and i had to get medical attention, they didn't answer 911 when i called and were certainly not very concerned about me as much as liability, its a shame because this event ruined what would have been a perfect cruise. even though i had xrays onboard, it still hurts really bad 2 weeks later, i will have to go to my doctor. Read Less
Sail Date: March 2018
we chose this cruise because the reputation of Norwegian cruise line. then we thought why not go out of new Orleans. which is one of our favorite city's. then we arrived to the ship the Norwegian pearl.it is amazingly ... Read More
we chose this cruise because the reputation of Norwegian cruise line. then we thought why not go out of new Orleans. which is one of our favorite city's. then we arrived to the ship the Norwegian pearl.it is amazingly beautiful. our cabin was a rear facing suite with a large balcony perfect . our butler brought us Champaign and snacks and the Stuart brought us robs and slippers .(WOW) what a treat . there was about 10 restaurants on board all very good with about 5 specially restaurants of witch we had the opportunity to eat at three of them. (tappinyaki ,French, and the steak house) all where very good and upscale I wore a jacket and my wife wore a beautiful evening dress at the specialty restaurants. there was always some kind of entertainment out the ship . then the main entertainment in the stardust room every evening . Broadway /Vegas style shows . there where many options when going ashore with the excursions that where well organized and safe ( excursions are a bit pricy ). the ports where exciting places like roatan Honduras, harvest caye Belize casta Maya Mexico and of course Cozumel , the cruise went so well i already participated in the cruise next program so where ready for our next cruise. if there is anything that Norwegian could improve is embarkation it is to confusing and disorganized . there should be extra care taken with new to cruising customers. and we where so called VIP but the concierge was totally worthless. she never explained anything to us we had to call her to come to our room for some explanations and directions and all she did was tell us how busy she was with others and couldn’t come to us . then when she finally came to our room she did nothing but chastise us foe not knowing what to do and that every thing we asked was in the fine print and we should have read it . not very professional Read Less
Sail Date: March 2018
Embarkation was quick. Disembarkation was extremy slow. It took 1 hr from time our luggage colo was called to get to our luggage. Then once on the transfer bus to the airport, we just sat there for about 20 minutes before leaving for ... Read More
Embarkation was quick. Disembarkation was extremy slow. It took 1 hr from time our luggage colo was called to get to our luggage. Then once on the transfer bus to the airport, we just sat there for about 20 minutes before leaving for airport. Food and service were good in complementary restaurants, and excellent in Specialty Restaurants. The biggest disappointment was the entertainment. We felt like we were seeing a high school show when we saw the Pearl singers and dancers - no one’s voice stood out in comparison to those weve seen on other NCL cruises. The first and last nights we saw the comedian and juggler, in addition to them having their individual show. Last night show on a cruise is usually spectacular— this seemed like a fill- in show>> didn’t need to see comedian and juggler 3 times. The Legends in Concert show was excellent~!! Weve been on the Pearl before, and had a good time , but didn’t enjoy this cruise as much as first time on the Pearl or other cruises. Read Less
Sail Date: March 2018
With 4 ladies sharing a mini-suite I was impressed with the amount of storage. However even being a mini-suite it did not have any extra room. You were barely able to walk past beds. The sofa bed could have used a little more cushion, ... Read More
With 4 ladies sharing a mini-suite I was impressed with the amount of storage. However even being a mini-suite it did not have any extra room. You were barely able to walk past beds. The sofa bed could have used a little more cushion, but it was do-able. All in all we had a great time and we enjoyed the cruise.. The entertainment was good and there was a variety of things to do. Excursion are about the same as any other line, both in offerings and pricing, we did most of our excursions on our own versus using the line. The food was standard cruise fare, was tasty but nothing really stood out. Was disappointed that they have removed some of the items that used to be standard (lobster), and I know that all cruise lines have went to specialty dining with a price, but it would be nice to have more options in the main dining room. Service was good, with the cabin being taken care of exceptionally well. Read Less
Sail Date: March 2018
First cruise. So no real idea of what to expect, accept for what I read on the old cruise critic and other internet forums. I came at this with an open yet critical mind (because this was not a cheap trip) and will begin with what I ... Read More
First cruise. So no real idea of what to expect, accept for what I read on the old cruise critic and other internet forums. I came at this with an open yet critical mind (because this was not a cheap trip) and will begin with what I did not like. 1. I agree with almost all my other reviewers, that excessive smoking was a big issue! Towards the end of the cruise there was absolutely no policing of those breaking the smoking policy, which I was very unhappy about. Not only was allowing smoking to take place in areas other than the designated areas unsafe, it poses a health threat to anyone who has breathing issues (i.e. asthma or bronchitis) 2. My second biggest beef was the lack of clear and proper communication, which was a reoccurring theme. Our first excursion (Cozumel) was cancelled due to weather, which we only found out once we left the boat and were told by the tour company. There was no Norwegian Rep around to try and get folks booked on other excursions, so by the time we make it back to the ship to ask, we are told they left a phone message at 8:00 am (the time we had to be at the meeting point) and of course it was too late to do anything else. At the third excursion in Belize, we were more than an hour late even docking, but never once was this addressed. So instead of announcing why we were running late and what the ETA would be- everyone just q'ed up waiting and getting angry. In fact when the Captain finally made the announcement he talked about the weather for ten minutes and cut the disembarking time back by an hour. (Again everyone on the ship paid good money to be there and to do excursions so cutting short that time IMO is a big no no.) They television channels also could of been a more helpful tool to communicate: weather, embarking/disembarking times, changes as well as posting menu's for what is available at the main dining halls and restaurants each day. 3. Noise - while I didn't always like the music that was played around the pool, I could deal with it. What I could not deal with is the volume at which they played things, it was overwhelming and way too loud. This really distracted from being able to have a decent conversation with my husband and some folks we met on the ship. 4. The hard sell - from the instant we stepped on the ship, they were trying to get you to sign up for another cruise. Seriously let people enjoy their vacation so much that they want to come back and do it again. don't force it on me, esp. since the first couple of days weather wise were a bust. Having gotten my big gripes out of the way, I will say there were several things I enjoyed about our cruise. Excursions: Honduras - the tendering was fun, easy going and well executed. Our excursion was the private island/snorkeling, the only gripe was the line to rent snorkel equipment (and that is on the company running that show, which i would just say have more than one person, because your facilities were great!) The island itself has a small museum with beautiful examples of pottery on display as well as replica ruins to explore, there is also a small rescue zoo that had well displayed signage about the animals. Snorkeling there was awesome, our guide was professional, fun and informative. We spent about 45 minutes exploring the reef. Bring bug spray!!! They have the sand fleas, no see ums and ants. pretty good size gift shop on the island, with the usual souvenirs (t shirts, magnets, cover ups, hats, kids toys, figurines and a really impressive and moderately priced selection of pit fired pottery - if you like this sort of thing pack bubble wrap) The port town had a small shopping area- prices were ok, but verged on tourist high. (I understand they're are people making a living, but when the prices are more expensive than a fancy grocery store one has to wonder what the mark up is) It rained this day, which made it a bit chaotic for folks not only on our excursion but others as well. Belize - we opted for the Spice Farm and Mayan Ruins. This tour is run by H20 tours out of Belize and having done guided tours before, they were Top Notch! Our tour guide, Daniel Bolon was superb! Extremely knowledgable, funny, great information about his homeland and the two places we visited. This involves a bit of a long bus ride, so be prepared (i.e pee before you leave) The ruins felt a bit rushed (but this might of been the time crunch imposed by Norwegian, see #2) but it was a beautiful site and the presentation was well. There are a few local sellers here that peddled hand made wares (here you could and should be prepared to bargain) woven baskets, hot pads, obsidian carved knives, headbands, typical "island jewelry" trinkets. The spice farm was just down the road and was just as fabulous. Very informative, beautiful, picturesque setting you ride a trolley throughout part of the form and learn/see a lot . Small bags of spices, cocoa and coffee were for sale ranging from $2 - $5 (vanilla beans were $9/15) they also had a variety of local hot sauces for sale ($7 small bottles a set of 4 large $10) We finished our tour and were taken back to NCL's private Island retreat, which was nice but not something we wanted to pay money for. Costa Maya - the husband and i did not book an excursion this port (we wanted to sleep in and enjoy some quiet time) however we did go off boat. The small circular shopping area was pretty touristy and again overpriced. You can book excursions there and/or rent a golf cart to drive along the beach. (we talked to some that did that and enjoyed it) we took the shuttle into the beach/main drag area to scope out cheaper souvenirs and check out the actual beach. The shuttle is $3 per person (add a dollar or two tip, because they do an excellent job) there, and you take a taxi back (again $3 per person) here you can get a "beach massage" buy cheap souvenirs (they mark up stuff about 200%) and get food. The beach was pretty, but overrun by seaweed. Days at Sea - we would of liked to see the bowling alley and rock climbing wall open longer esp. during the days we were at sea. Bowling - fun, enjoyable great time - they do have adult only times if you are bothered by small ones. Shows - we did none of the shows. Entertainment - we caught Dennis and the Piano Man several times -very relaxing hanging out in the bar area of outside of Le Bistro. Service for bar was excellent Pool - on sea days it was could be hard to get a lounge chair (we went during spring break) but the hot tubs were great (sometimes over run with children or college kids) and the pool is salt water and very cool. Service at pool was also pretty good. Speciality dining - we did Cagney's Moderno and Le Bistro - all very good. but either reserve online or the first day of the cruise - good times fill up fast. Great quality food. Best views are Moderno. Best service was a toss up between Le Bistro and Moderno (Cagneys felt off) Other dining - good quality and types of food at the main halls and main dining rooms. The Summer Palace had great service, views and was just beautiful place to eat (they do breakfast lunch and dinner) menu's change each day. The wait staff are doubled up here, so you really felt special. Indigo was also good, but smaller and much more crowded. (no complaints on the food and the staff really did their best to accommodate) Mandala Spa- i wanted to love it, but service lacked I did 5 treatments including the perfect day promotion (i came a few minutes early each time and always waited at least 15 minutes after my appt) and they did not uphold their 10/20/30 deal. I would stick with facials, massages and salt scrubs. Gym - wish there were more class times rather than just earlier morning, but the facilities are very nice and staff were great. Read Less
Sail Date: March 2018
We have been on quite a few cruises and I always say that a cruise is what you make of it. Most of the time we know what to expect. This cruise was very very good. Embarkation was well organized and smooth. Our balcony cabin was ready by ... Read More
We have been on quite a few cruises and I always say that a cruise is what you make of it. Most of the time we know what to expect. This cruise was very very good. Embarkation was well organized and smooth. Our balcony cabin was ready by 1:00 PM. Every member of the staff, from the room stewardess to the waiters were always smiling and helpful. We didn't realize that there were quite a few young people on spring break on the Pearl. They were well behaved and didn't disrupt us in any way. My hats off to them! We had the dining and drink packages on this cruise. You can make your specialty dining reservations one month in advance of the cruise on the NCL website. If you do, be sure to confirm they were taken and print a receipt. We made reservations online and then three weeks out, they were gone from the website. We had to settle for late dining times. Not happy with this, but it did not distract from the good time we had. We had one night in the Summer Palace where the service was not so good. Everywhere else was great. We ate at Cagney's steakhouse, Le Bistro and La Cucina. If you like lamb, have the rack of lamb at Le Bistro. Awesome! We liked the freestyle concept, but we think people should dress appropriately for dinner. We don't dress up, but we don't wear shorts and t-shirts in the dinner dining rooms. The shows were average for a cruise ship, but we don't cruise for top rated entertainment. We only did two organized excursions. The sightseeing tour and beach at Roatan and a beach break at Costa Maya. Roatan was very crowded with four cruise ships in port. If we went again, we would probably take a taxi somewhere. We walked around San Miguel in Cozumel. We have been there before. We thought Harvest Caye in Belize was like Disneyland and very expensive. We took the ferry over to Placencia to see the real Belize. We found a great beach bar and hung out there. Prices were much better and we got to meet some locals.(English is the main language). The beach break in Costa Maya (Mahahaul) Mexico was good. Nice clean beach. Lots of drinks and great fish tacos. Disembarkation was great. We carried our own bags off the ship and by 9 AM we were off the ship, in the car and on the Interstate headed home. Very happy with this cruise and we would definitely go again! Read Less
Sail Date: March 2018
This was our second 7-day cruise on NCL. The other was Pride of America in Hawaii. We are a retired couple 70 years old. This was our 10th cruise on four different lines. We prefer this "smaller" ship vs. the mega ships in ... Read More
This was our second 7-day cruise on NCL. The other was Pride of America in Hawaii. We are a retired couple 70 years old. This was our 10th cruise on four different lines. We prefer this "smaller" ship vs. the mega ships in that movement around is much easier. My wife has mobility limitations. Access to main dining, gym, pool deck and the theater was very easy using her walker. The theater has along row of good seating reserved for handicapped. Our cabin was a minisuite on deck 11. This is such a convenient spot, only one deck below the buffet and the pool deck. No need to room service (extra $) when I could just go up one flight of stairs for coffee , breakfast, snacks and bring them back to our cabin. Dining options were very good.. We really like the FreeStyle ability to choose your time and place that is preferred for each meal. Our favorite dining spot was the Summer Palace main dining room. Complementary dining was all we experienced. In addition to the two main dining options, there were other options including the Irish pub and an Asian restaurant, both of which were excellent. Entertainment was not the best we have ever seen. However, the acrobats and the juggler were very entertaining. Singers and dancers were mediocre. The Legends stage production was the best with impersonators for Elvis, Elton John and Tina Turner. Cruise staff was very friendly and helpful. Dining room service was outstanding, especially at the Summer Palace. Our Cabin Steward was outstanding as well. Our favorite port was Harvest Caye. This private island has a superior pool and is as neat as a pin. Having golf cats on the pier to transport those with mobility issues is a very thoughtful thing and appreciated. There are even large wheel transport chairs free to use for taking handicapped out to the sandy beach. We enjoy NCL FreeStyle and are booked in October for a cruise of New England and Canada on the Escape. Read Less
Sail Date: March 2018
Embarkation - If you're in a suite category and expect a special security line (such as in Long Beach), you'll be disappointed in New Orleans. However, once through the line there was a room for those in suites (not mini) and ... Read More
Embarkation - If you're in a suite category and expect a special security line (such as in Long Beach), you'll be disappointed in New Orleans. However, once through the line there was a room for those in suites (not mini) and haven categories to be processed. This was quick and we were then, in a small group escorted up to Cagney's steakhouse where we had lunch while our cabins were prepared. The luggage could have been delivered a bit sooner (wanted to get unpacked quickly) but that was quite minor. Cabin - 9670 is an aft suite. Awesome view from the back of the ship. No noises from either above or below. Dining - We had five of our evening meals in specialty restaurants. The priority reservation status that being in a suite receives is more myth that fact. 2 of our reservations were at 8pm forcing us to miss both show times for that evening. We found Moderno (Brazilian steakhouse) to be somewhat disappointing as we have eaten at Brazilian style steakhouses before. Teppanyaki was a unique experience, very hard to get reservations and got no help from the concierge on that either. La Cucina Italian restaurant was superb. We truly enjoyed that experience. The summer palace dining room was excellent. We had 2 great meals there. The wait time seems less (pretty much none if party of 2) since that restaurant has a no shorts policy. The food and service were both well above par. The buffet was excellent, did for breakfast and lunch a few times. Moderno restaurant was available for breakfast and lunch for suite guests, where else can you have crab cakes benedict for breakfast? Lounges and entertainment- The only show we saw was the "cirque" type show they had, which we found to be excellent. O'Sheehan's restaurant was supposedly the 24 hour place to get something to eat. Not exactly true, but one could usually get a cup of coffee early until breakfast was ready. They did have very good fish and chips and wings. Malting's whiskey bar was our hangout of choice, the bartender was awesome and they had an excellent choice of whiskey available, including very premium brands. Next to it were the martini and wine bars, they too had some happenings as well as music going for the evenings. Sugarcane mojito bar on the 13th deck was also a nice place to relax, as the name implies, there was a nice selection of mojitos. Spinnaker lounge was a nice spot with great views. They had everything from disco to various other night time entertainment. Service - We were met by the concierge at the check in lounge. We were then escorted aboard the ship. Once our cabin was ready we met our steward who was quite efficient throughout the cruise. We also me our butler, she brought many delights to the room during the cruise. We probably didn't take full advantage of the butler and concierge serve as a seasoned vip does, but we know more for next time. Ports Cozumel - Wife took a shore excursion to Chichen Itza ruins via plane. It was well worth the money going by plane vs. bus. She enjoyed it, though most of time spent at ruins was with the guide and none to explore on own. Cozumel had the usual shops, found myself walking a bit then going back to the ship. Roatan - Had to tender vice go pier side. The suite status came in handy for getting us on the first tender. We had an excursion (not through the cruise line) with a private 3 hour tour. It was more of a ride around the island. We didn't stop much, but learned alot about the island and its history. Harvest Caye - Definitely a commercial trap. A Norwegian cruise line built island, walked around for a bit, browsed some overpriced shops and restaurants and went back to the ship. Costa Maya - Once again, basically browsed the pierside ships and went back to ship. Obviously we didn't do the cruise for just the ports. Disembarkation - Was a breeze, of course once again the VIP status from having a suite came in quite handy. Was also nice having a breakfast at Moderno prior to leaving ship. Overall it was a very enjoyable cruise, we will probably do it again. Read Less
1 Helpful Vote
Sail Date: March 2018
I chose this cruise about 3 weeks prior to sail date. I have been on a few NCL cruises, have encountered many fans of the Pearl and wanted to try the ship. I also love sailing out of New Orleans. I traveled solo and had no special needs ... Read More
I chose this cruise about 3 weeks prior to sail date. I have been on a few NCL cruises, have encountered many fans of the Pearl and wanted to try the ship. I also love sailing out of New Orleans. I traveled solo and had no special needs or mishaps on the ship or in port (that was a miracle). Embarkation was standard except I happened to have my luggage with me. The line moved as best it could, but with the additional suitcase and overnight bag it was a lot for me. Next time I book this late I will contact the company to get check in tags for my bags. The staff on the ship, starting with guest services were nice and efficient. They tend to be a low key group except the street performing wash-washy group at one entrance to the garden cafe. I personally preferred the low-key nature to the staff. I traveled solo and met with the solo coordinator for the cruise. This is an area where NCL excels and I recommend anyone who wants to try a solo cruise to go for it. Katerina, our coordinator, was welcoming, met with us every night, encouraged us to go to dinner and made sure we had dance partners in Spinnaker. I also sat at a "shared" table in the Summer's Palace on the night I couldn't make the solo meet up. If you are a couple who want companions one or two nights, I highly recommend taking up the offer of the shared table. I met wonderful people and had a great dinner. The bartenders, beginning with the ones at the Great Outdoors were fantastic. Twice one the ship I asked for a martini as dry as they would make it and the bartender replied, "So you want no vermouth?" These are my kind of people. I ate all meals in a regular dining room (no upcharges) as I prefer the dining room service and have not found that great of a value in upcharge restaurants. As usual, there were several first courses and an entree on the changing menu that appealed to me. Sometimes the presentation of the food wasn't exciting but the food itself was good. A couple of times it wouldn't be fair to completely judge service or whether the food was hot, because I was too busy circulating the dining room and who knows how long my plate sat before I actually sat down to eat it. The morning enrichment activity I chose was informal knitting and crocheting. A staff person came the first day to greet, but there wasn't a good crowd. I noticed they added wine and paint for a fee on sea days. Other than that I was more interested in visiting with people and my novels. The bridge was very educational and I liked checking in the viewing windows to see what was going on. I did not rate shore excursions because I did not book through the ship. We went to Cozumel on a Sunday. This can be problematic because several beach clubs and tour operators do not open on Sundays. However, we were the only ship so it wasn't so crowded and I did attend mass at St. Michael the Archangel on the local square. The church had pamphlets of the readings in English and even invited a ship passenger to read the second reading in English. I recommend stopping by the church. Costa Maya, along with the ship, were the two reasons I booked this cruise. Mahahual is my favorite place to chill out and the beach, restaurants and shopping met my expectations. For entertainment: I don't do shows. I don't do games. But wait. This was the BEST karaoke set up I have experienced on a ship. They were a little heavy on country music and not so much on my regular song list, but I found plenty of things to sing. The lounge ran family karaoke from 8-10 and adult from 10-12. Some nights had big crowds and there was a wait to sing and other nights no wait at all. The big crowd nights were fun even if you didn't sing. The dance parties were also well themed in Spinnaker and the group that played the first half the week was really good. The piano man was also really good, however, I didn't spend as much time as I would have liked in his area. What kept this cruise from being "Excellent?" The hot tub situation on this ship was not ideal. All of the public hot tubs were poolside. That area tends to be loud and crowded. Speaking of poolside, I noticed that on the pool deck there weren't waiters (or not many) servicing the area and some long lines occasionally at the bars that were on the pool deck. A lot of ships have a hot tub away from the action and those are great places to hang out. The only hot tub that wasn't crowded was the one in the spa. Maybe because there weren't steps by it and climbing in and out was a bit difficult. Also, crew only and passenger walk-throughs alternate so unless you are on a cabin only deck, you have to zig-zag through the ship. And never use the 8th deck as a walk through unless you like mazes and fun houses. I am sure there is logic for those halls but I got worried when I borrowed them to get from one end of the ship to another. I have been on the newer ships with the "waterfront" concept. The promenade which it replaced didn't have a lot of seating and it was lounge chairs. I wish a few areas on that deck could be refurbished to have better seating. What was the best part of this cruise? Honestly, it was the fellow passengers I met. The biggest gamble are the rest of the people on the ship and sometimes the people in your own party. I read some reviews about a cruise that hosted a large group that made the cruise less enjoyable. I lucked out and met some wonderful people and they helped make this cruise a fun, relaxing vacation. I know it's not fair, but I wish I could give my fellow passengers six stars. Read Less
Sail Date: March 2018
The port of New Orleans was our departure and arrival port. We had never been to NOLA and never cruised on Norwegian. The Nola port was fantastic. Norwegian is a good choice cruise line. The staff is excellent. The food and dining were ... Read More
The port of New Orleans was our departure and arrival port. We had never been to NOLA and never cruised on Norwegian. The Nola port was fantastic. Norwegian is a good choice cruise line. The staff is excellent. The food and dining were very good however, we were looking forward to the usual lobster dinner and were disappointed when that never appeared on the menu; perhaps because this was only a five-day cruise. The theater entertainment was okay, but I've had much better. This is just a minor complaint. I really enjoyed this cruise and wish it could have been longer.I really liked that how I dressed for dinner was up to me. I hate packing a lot of clothes and it was wonderful to omit the fancy shoes, dresses, and my husband's suits. The dining room in the Summer Palace was gorgeous. The waiters treated us like special guests. Actually, in all dining areas, the waiters and workers were friendly and helpful. Read Less
Sail Date: March 2018
We took this cruises because we had been on it before and the staff is wonderful. It is also the only cruise we have taken where you never knew you was on a boat, it never moved the entire trip. Both trips actually. The only negative I ... Read More
We took this cruises because we had been on it before and the staff is wonderful. It is also the only cruise we have taken where you never knew you was on a boat, it never moved the entire trip. Both trips actually. The only negative I have is the same as last cruise, the male bartenders are rude on the ship. The female staff is friendly and nice but not the guys. Don't know if it is because of the drink package or not, but they don't get any nicer when you tip them so I quit tipping the male bartenders and gave my money to people on the ship that are nice. The staff in the Lotus Blossum oriental restaurant are AMAZING. They went out of their way to make our 60th celebration out of this world.n New Orleans is a nice port to leave out of. parking is close, pricy but close and getting on and off the ship was easy. Read Less
Sail Date: March 2018
This is my 3rd cruise, 1st on NCL (2 prior on Carnival). NCL is far and away a much more elevated experience than Carnival. Freestyle cruising allows for flexibility that I really enjoyed. I cruised in a group of 7, we had 3 ... Read More
This is my 3rd cruise, 1st on NCL (2 prior on Carnival). NCL is far and away a much more elevated experience than Carnival. Freestyle cruising allows for flexibility that I really enjoyed. I cruised in a group of 7, we had 3 mini-suites and all had the Ultimate Beverage Package and the Dining Package with 3 meals in the premium restaurants. Food --- I never had a bad meal on board -- the Brazilian steakhouse, Cagney's and the Teppanyaki restaurant were all great! Wonderful service and good food. It's obvious these restaurants are really just to provide different dining experiences rather than a wide variety of food, it was all pretty much the same at the end of the day. We ate in the Summer Palace 2 times and the food was great there as well (except the grouper was really tilapia, but hey it was still delicious). We met the Executive Sous Chef Ian and he was so kind and friendly and gave us great suggestions. He sent little chocolates to our room one day for a very personalized touch. Thanks Ian! Drinks --- The beverage package worked out well for us. Compared to Carnival, where you get a set number of drinks everyday, this is TRULY unlimited. You would think this would cause people to drink ALL DAY but I think not having the upper-limit cutoff like on Carnival, people were less inclined to try so hard to hit that magic number to squeeze every nickel and dime out of the bar. I feel like on Carnival, you could tell who had the beverage package by the giant neon-colored sugar drinks permanently implanted in their hand. It was not like that on NCL. Some of the bartenders were more friendly than others. You could tell a few were SO over their jobs and were downright salty in some instances--and not like in a good way. Like, in a well damn he's REALLY cranky kind of way. But overall the bartenders and bar waiters were kind and helpful. Especially Dano and Armando in the Sky High Bar (and then also Spinnaker at night). Thanks guys! Cabin --- The cabin was small. We had 3 people in a mini-suite and it was a squeeze. We had it configured with 2 twin beds and the 1 full size pullout, which I slept on. The pullout was fine for 1 person (or 2 kids), but for an adult couple would not work so well. It was firm and I slept fine on it. My other roommates said the twin beds were comfy. The bathroom is... well, it's odd. I mean, there is literally zero counter space and while some people would appreciate the little tub, it was completely wasted on us. I am 6'5" and I could not stand up all the way in the shower. The ceiling in the shower is maybe 6'1" ?? The water pressure was sort of lacking as well. Our room steward did his job and left us alone otherwise, and I am fine with that! Ports --- We went to Cozumel and Costa Maya. I pretty much hate Cozumel but we went to Passion Island and it was fabulous. As it turns out we were the ONLY ship in port the day we were there. About 100 people had full run of an island set up for 600 people. We had splendid and relaxing day. If you are in Cozumel on a Sunday this the place to be. Costa Maya is a joke. It is like Disney World -- everything is fake, no authenticity, it was built and exists only for cruise ships to dump their passengers into. I would not get off ship in Costa Maya again, it felt like a waste of time. Entertainment & Nightlife --- there is no traditional cruise ship entertainment on NCL. We saw some aerialists that were breathtaking but the other evening shows were... well, they were lacking. As for the nightlife, after about 10pm you have 2 choices: Spinnaker lounge, which is like a dance club or the Bliss Nightclub which is a karaoke bar. Bliss was a really nice lounge-y spot though (there's also bowling here too). Dark upholstery, big beds to lounge on with your friends. But there was one family that sat in the front and sang slow country songs all night, every night so it was a snooze. Ship --- ship was clean and easy to navigate. I think I prefer mid-size ships compared to the massive giants! Embarkation & Debarkation -- Embarkation was like line after line after line but it was very organized and people were patient and the lines moved quickly. I think it took about 1 hour from when Lyft dropped us off to when we were walking on board. Debarkation was simple as well. We carried our own bags off and literally just walked out of our room, down to Deck 7 and into the line and walked off. Like, it was really that simple. Bottom Line --- NCL is my new cruise line. The service, food, drinks and everything were great! Pearl is moving out of New Orleans this year and Breakaway is moving in and we've already booked a cruise for March 2019 --- if that is any indication! Read Less
1 Helpful Vote
Sail Date: March 2018
My wife and I chose this cruise because it departed from New Orleans, a city we wanted to explore for several days, and because it stopped at two locations in Mexico, a country we had never visited before. The ship was wonderful, the crew ... Read More
My wife and I chose this cruise because it departed from New Orleans, a city we wanted to explore for several days, and because it stopped at two locations in Mexico, a country we had never visited before. The ship was wonderful, the crew normally friendly and competent, the food and drink excellent, and the daily events well organized. We chose a 3.5 hour shore excursion to the Mayan ruins at Chacchoben. This was very well organized and led by a highly informed and well-spoken Mexican guide. On the cruise's negatives for us, smoking is permitted in the casino, at designated locations on deck, etc. This is regressive, unhealthy and annoying to non-smokers. As well, two many of the activities, including the overall cruise were excessively hyped. The cruise director made it sound like we were a floating paradise, with new highs expected daily. Finally, while the quality and variety of music was excellent, volume levels were frequently ear-splitting and therefore anti-social. Around the pool, aggressive techno was often the rule revealing the assumption that everyone would like this kind of music. During performances in the Stardust Theater, the highly skilled dancers appeared on steroids, with every routine completed at breath-taking speed, almost frantically. Again, volume levels were aggressive, bordering on painful. After this first-time cruise with Norwegian, I'd say calm down a little. Cruisers don't need to be constantly revved up, assaulted with sound, and hyped. Overall, the cruise was most enjoyable but with flaws on the entertainment side. Read Less
Sail Date: March 2018
We chose this cruise because it was 5 days and it worked well with our schedules, we vacationed with another couple. This was our 7th cruise, 2nd with NCL. Previously sailed on the EPIC. The Pearl is a smaller ship which was recently ... Read More
We chose this cruise because it was 5 days and it worked well with our schedules, we vacationed with another couple. This was our 7th cruise, 2nd with NCL. Previously sailed on the EPIC. The Pearl is a smaller ship which was recently refurbished. Embarkment was a long process of lines which took about 45 minutes until we were able to board the ship. We loved the layout which was easy to navigate and it was very clean! We had a mid ship balcony which we loved! Our room steward did a great job at cleaning our room and taking care of us. We had plenty of room in the cabin and the location was perfect on deck 10 which was close to everything. We dined in the buffet for breakfast, lunches and one dinner. Food was fantastic! Had a great variety, especially enjoyed the Indian and Asian dishes. My husband had eggs benedict every morning. Our favourite spot to sit and enjoy our meals was at the back of the ship in the garden cafe outside. There was a small buffet there as well which had great food! Dining room food and service was good but must admit that the variety in the buffet was better. The ship never felt crowded. There were never any line ups at the buffet or to get into the dining room. Great staff that work hard at refilling buffet and cleaning tables. We were always able to find lounge chairs on the decks. Went in the pool once which was lovely and not too cold. We thought we would miss not having an adult only pool or area of the ship but found lots of quiet places to lounge on sea days. We enjoyed the various singers/musicians who played in the atrium etc. Went to a couple of shows which were good. We did a snorkel excursion in Cozumel through the ship which was very well organized and the staff did a great job and clearly cared about the people taking the excursion. We rented a golf cart and drove to the beach in Costa Maya. Shopping there was typical port shopping which was over priced souvenirs that were the same in every shop. Overall, we loved our vacation on the Pearl and were sad our holiday had come to an end! Highly recommend a balcony room as there's nothing better than enjoying your coffee in the morning or glass of wine before dinner listening to the ship cruise through the water. Areas of improvement would be embarkment and disembarkation. Too many disorganized lineups. Read Less
Sail Date: February 2018
The Norwegian Pearl 5 night cruise, sailing out of New Orleans, offered a great bargain and an escape from a cold winter. This was my 6th cruise, but first with NCL. New Orleans is wonderful city with loads to see. I was able to ... Read More
The Norwegian Pearl 5 night cruise, sailing out of New Orleans, offered a great bargain and an escape from a cold winter. This was my 6th cruise, but first with NCL. New Orleans is wonderful city with loads to see. I was able to explore the French Quarter prior to boarding. After the cruise, the Garden District and Audabon Park made for a wonderful day. NCL offers staged check-in. I chose an early check-in. This kept me from waiting in lines, but left to wait almost 2 hours in the pre-boarding waiting room. Having early check-in also allowed me to be one of the first to board the ship and to dine. My first impression of the ship was positive, but not jaw-dropping. Everything was clean and attractive, but not fancy or flashy. The steteroom was tiny, but clean, comfortable and well decorated. I appreciate the smaller size of the ship as it was easy to get about. Activities abound. The cruise staff team did an excellent keeping us entertained: quizzes, contests, game shows, dance lessons, Spanish lessons, cooking demos... The "Not So Newly Wed Game" was one of the funniest things that I have ever witnessed. Vincent, the cruise director, had a Johnny Carson like ability to milk details from the contestants. The evening shows in the theatre were quite entertaining. Comedian Eddie Clark was hilarious; one the funniest that I have seen. The Elvis impersonator from the "Legends of Rock" show was excellent. He handed out scarves and kissed dozens of women from an Elvis Fan club. He took his art seriously. The food at the buffet was hit and miss. I prefer dining in the table service restaurants. The food in The Summer Palace, Indigo, Osheen's, and Jade Garden ranged from very good to occasionally excellent. Overall, I liked the free-style dining concept. Service was excellent except for one night, which was abysmal. Shore excursions on Cozumel and Costa Maya were wonderful. I booked ahead online. It was easy and saved me from having to wait in line. Overall, the Norwegian Pearl Western Caribbean Cruise from New Orleans was an incredible bargain. Everything was good or very good. My only complaint is the prevalence of cigarette smoke. It was hard to escape at several places onboard. I could smell it coming into the theater from the casino during the evening shows. The promenade deck was completely encircled by smokers. Even half of the pool was a smoking section. This was off-putting. Read Less
1 Helpful Vote
Sail Date: February 2018
We love that this ship sails out of New Orleans which is 3.5 hours away from us. No flying! We enjoy getting the "free" perks that come with booking, too. It was interesting to see, though, that the gratuity on the drink packages ... Read More
We love that this ship sails out of New Orleans which is 3.5 hours away from us. No flying! We enjoy getting the "free" perks that come with booking, too. It was interesting to see, though, that the gratuity on the drink packages and dining packages went from 18% when we cruised last February to 20% in February of this year. The luggage drop off is extremely easy and convenient. Because we booked an aft penthouse suite, we had priority embarkation which was so quick. As soon as we got our key cards, our concierge helped us book the last two restaurants and we had just a bite from the lovely snack bar that was available. Then we were personally escorted onto the ship. Our room wasn't quite ready so we were taken to the suite/haven guests only dining area. There was even a special elevator to take us there which saved standing in the long line of people at the elevator banks. The specialty restaurants are all so delicious and service is immaculate. Our favorite is Le Bistro. Cagny's and La Cucina come in second and third. We ate at the MDR one night, though, and were disappointed in the service as well as the food. It was okay, but I guess dining at the other restaurants first made our standards a little higher. Our room steward, Victor, was the best I can remember having. He had a great attitude and took care of everything beautifully. We had a butler, too, Teresa. There were flowers, chocolate-covered strawberries, and champagne waiting for us in the room. Every afternoon she brought another delightful treat. Sadly, though, we didn't eat very much of those snacks because we had already had plenty to eat that day. Still, it was fun to feel so special getting those beautiful plates of food. We mentioned that we were celebrating Tommy's birthday even though it was a few weeks earlier. She brought us a birthday cake at one point. The room was beautiful and so comfortable. The only negative is the size of the water closet. It's very small. It was also wonderful having O'Sheehan's on the same floor and not far away. Anytime we wanted a drink or a snack, it was so convenient. The buffet was one of the best I've experienced on my many cruises. (pizza not so good, though!) There's also an outdoor eating area at the back of the buffet that we didn't find until half-way through the cruise. Debarkation was also great. We were given priority tags on our luggage that is put out the night before. We were to go to Stardust Theater between 8 and 9. As soon as all of the luggage was cleared, we were all taken directly to have our key cards scanned for the last time. When we got to the luggage area, ours was in the priority group which wasn't very large so it was SO easy to find our bags. We asked for a porter. He took us directly to customs which was the quickest ever. Then he took us all the way to our car which was parked in the lot. Painless. We will definitely sail with NCL again! Read Less
Sail Date: February 2018
It went from New Orleans, our home town. We went because we just wanted some relaxation. We have cruised on Norwegian many times. We like the Free Style Dining. Embarkation was fine. The food was good, and the staff very nice. We ... Read More
It went from New Orleans, our home town. We went because we just wanted some relaxation. We have cruised on Norwegian many times. We like the Free Style Dining. Embarkation was fine. The food was good, and the staff very nice. We especially like Le Bistro and Moderno specialty restaurants. The speed of service in the Summer Palace was usually very good. In the past we had found it too slow. The nightly shows were excellent! The weather was nice, but because of that the pool was very crowded. We had wanted to do some swimming, but didn't. We would like to see more active contests like the bean bag toss and golf. There was no shuttle from the ship to the shore at Costa Maya as advertised. There were so many people that perhaps there was no room for it on the walkway. The room left much to be desired as I state below. Read Less
Sail Date: February 2018
Able to experience the a 2 Bedroom, 2 bath, Suite in the Haven with Unlimited Drink pkg., 3 night Specialty Dining, $50 off Shore excursions, 250 WiFi minutes, and $300 on-board spend for $1850 each. Food was very good-to-excellent. ... Read More
Able to experience the a 2 Bedroom, 2 bath, Suite in the Haven with Unlimited Drink pkg., 3 night Specialty Dining, $50 off Shore excursions, 250 WiFi minutes, and $300 on-board spend for $1850 each. Food was very good-to-excellent. Ate in about every restaurant on the ship. All of the food was very good and in most cases, excellent. Service was excellent. Having a Butler was a first for me. Ship was old but very well maintained. Would rate the cleanliness on par with Disney. Which I think is the best in any venue. Cruise was smooth. Entertainment overall was average. The acrobat couple however, were amazing. Other than a climbing wall, basketball court, etc., the activities were sub-par. The cabin was the largest one that I have ever stayed in on any cruise ship. The master bath was bigger than what I have at home. To summarize, the Haven spoiled me. I would have hard time ever cruising again without going NCL Haven. In fact, I have already booked the Bliss in the Haven for later this year. Read Less

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