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Cruise Ratings
3 Helpful Votes
Sail Date: December 2016
The restaurants were not worth the extra cost. Food was not much different than the dining room. Service was slow and they seemed very over worked. Also, we picked this cruise line for the luxury and I actually thought Carnival is ... Read More
The restaurants were not worth the extra cost. Food was not much different than the dining room. Service was slow and they seemed very over worked. Also, we picked this cruise line for the luxury and I actually thought Carnival is better. There were a lot of elderly people on this cruise. Music only played a few hours a day. Not a lot of activities unless you were 5 years old or a young teen. Most bars closed at 12p. The "after hours" bar closed at 3a. The 24 hour café closed at 3am as well. This particular ship was very crowded and almost too big. It was hard to relax with all of the people. The ports of call were beautiful, but go downtown for the shopping and not to the shops the ship recommends. Not great prices or quality. Our room always seemed hot especially when the ship stopped it got hotter. The beds were poor-my mom felt a spring in hers the entire trip. The pillows were flat. They had the same comedian night after night. I have been on others where there is someone different every night. The air did not circulate either very well. It was very hot in the elevators! I will not cruise again with Royal-its not worth the extra cost when I can get the same thing on a cheaper cruise line or at an all inclusive resort. Read Less
Sail Date: November 2014
this new ship was redone very poorly it add two deck and didn,t add a places to feed all the extra people.they took away a pool in the back of ship and add a slide. now they only have a small pool in the center for 3000 . they had two hot ... Read More
this new ship was redone very poorly it add two deck and didn,t add a places to feed all the extra people.they took away a pool in the back of ship and add a slide. now they only have a small pool in the center for 3000 . they had two hot tubs for all the quest and one:for 18 and older witch held 6 people. you couldn,t get even closes to the hot tube. the staff was not very good they couldn,t get a hole meal right. not just at night but in the morning to. staff did help when you had problem they made you feel like it was my first time sailing .this is my 20th time.they did tell me when i got my drink card that was and extra charges when your in port. that is sumthing new and they should have told you when you get the card. over all was not pleased with the servies we got Read Less
Sail Date: May 2014
My husband and I took a 5-day cruise to Key West, Nassau and Freeport Bahamas. The ship cleanliness was unsurpassed. The housekeeping crew was out every morning cleaning the public areas. Our cabin was extremely clean. I took a package of ... Read More
My husband and I took a 5-day cruise to Key West, Nassau and Freeport Bahamas. The ship cleanliness was unsurpassed. The housekeeping crew was out every morning cleaning the public areas. Our cabin was extremely clean. I took a package of clorox wipes and went over the entire cabin upon check-in and the only areas that picked up any dirt was the window sill and the phone. Both embarkation and disembarkation were organized and efficient. We needed to meet our transport to airport at 9:00 and went to desk services to get an earlier disembarkation time which was handled seamlessly -- no fuss, no hassle. I was very impressed with the ship's entertainment. The musical show was accompanied by a live orchestra. Very nice! In addition, there was live entertainment going on everywhere -- from pool-side to promenade around the casino and the atrium area. We also enjoyed the female comedian on two nights -- she was hilarious! The assigned dining was good (not great) and we were seated with two lovely couples that were delightful company. We indulged on the steak house one night and it was a foodie's delight!! We also thought the burgers from Guy's were delish!!! In our opinion, the shore excursions were overpriced and so-so. We took the bike ride in Key West and the guide, Dennison, was cool, but we probably could have done more by renting bikes and trekking on our own. In Freeport, we paid $75 for a beach and snorkeling excursion. The trip to the beach took about 30 minutes and the snorkeling instructions took another 30 minutes. Next time, we'll probably just take a cab to a beach and go it on our own. But back to the positives, the ship was fabulous fun with things going on all the time. The entire ship had a great vibe and we'll definitely try it again. Read Less
2 Helpful Votes
Sail Date: May 2014
I have been many times on Royal Caribbean and I now know why I will not go back to MSC I found this cruise to be a good price for a quick get away. Travel from Orlando to Miami and enjoy a 2 day Well I found out real fast there is a ... Read More
I have been many times on Royal Caribbean and I now know why I will not go back to MSC I found this cruise to be a good price for a quick get away. Travel from Orlando to Miami and enjoy a 2 day Well I found out real fast there is a difference. This started with getting on board early and sitting in the port until 7pm. I decided to check out the buffet and thought it was just that we were sitting in port and they had limited food. Pasta's which I am not keen on. I ate light. Decided to have a few drinks and had purchased the drink package. The bar tenders had no personality and didn't want to take the drink order and encouraged me to use a waiter. That was strange. Then went to the pool and relaxed..So I thought. I know this is the time to play music and whatnot but this music was Latino music. I thought well it will change. Nope they played Latino music the entire cruise. The only place I could find top 40 was in the disco.. After a certain hour it became too loud. SO night comes and I go to dinner. Late seating. I ordered blackened fish and it did not come to me blackened. In fact it was not grilled. It was baked and had min pepper. It was actually like an Alfredo on the fish which surprised me. I asked for steak the next night and DO NOT ever ask for steak from the alternate menu. It had so much fat and grizzle .It was nasty. The food was not good. I am shocked that they do not know .. One decent aspect was the skywalker show. It was a good rendition of Michael Jackson songs with someone trying to look like MJ lips singing. What a disappointment this was to me. All in all the rooms were nice as I had a balcony suite. Casino was ok not many payouts that I could see. If you want to waste your money for luke warm service this would be the one. Read Less
1 Helpful Vote
Sail Date: April 2014
I just returned from the 2014 Moody Blues Cruise. The lineup was amazing and I am still floating on air after this cruise. Highly recommend this cruise if there is another one. That being said, I am reviewing the ship "Divina" ... Read More
I just returned from the 2014 Moody Blues Cruise. The lineup was amazing and I am still floating on air after this cruise. Highly recommend this cruise if there is another one. That being said, I am reviewing the ship "Divina" This ship is magnificent and the crew was beyond reproach. There was never one minute of want or need on my part. The ship was spotless and there was never one moment that I didn't see crew members constantly cleaning. The large balcony state room was very, very nice. Upon arrival, I was dismayed to see that the twin beds were still apart even though I had requested they be made into one large King. All it took was one phone call to guest services and, as soon as I left my room, my room steward must have come in and moved them together and remade the bed. Amazing service. The only issue was with the buffet. I was not pleased with the selections, although the food that was there was delicious! I highly recommend this ship and am looking forward to cruising on the Divina in the near future. I was beyond pleased with the embarkation and disembarkation process. I was off the ship and through customs within ten minutes!!!! Amazing. On previous cruises out of Galveston, the disembarkation process was an ordeal that I would not care to repeat. I was thrilled with the organization with which we were off the ship and through customs.   Read Less
Sail Date: February 2014
This ship suffers by comparison to our last cruise on the Navigator of the Seas for a 15 day cruise to Rome from New Orleans. We were greated by a hallway that smelled of mildew and at places mildly of sewage. The room was okay-we had a ... Read More
This ship suffers by comparison to our last cruise on the Navigator of the Seas for a 15 day cruise to Rome from New Orleans. We were greated by a hallway that smelled of mildew and at places mildly of sewage. The room was okay-we had a window view. The room service was mediocre: the attendant was slow to clean and replace ice. Left the carpet soaked with some liquid he had apparently spilled (Our last attendant on navigator was friendly and very prompt to clean and fix up). The ship itself was not appointed well --(again compared to Navigator). Coffee and juice service was only available on the 11th deck and above. The shop area was limited and very crowded. We like to dance and the opportunities were somewhat limited. Often the best bands were in the Centrum which has a very small dance floor. The food in the Dining Room was somewhat better than Navigator. The service in the Dining Rooms was okay but lacked the flair we usually see on Cruise ships. One exeception was Antonio Duval and assistant waiter from Dominican Republic. One evening we wanted to eat at an earlier sitting and were seated for that night at Mr Duval's table. He was very friendly and entertaining --with absolutely nothing to gain. He was most attentive and made our dinner with him a real joy. RC should make him a full fledged waiter ASAP-he's a real keeper. The large scale entertainment was above average. The young Italian opera singer (Mario?) was a real superstar. I should mention that the exit for the first shore visit was and unmitigated disaster. We were somewhat late in arriving. People were stacked up at least 2 decks trying to get off the shp. We were crammed in a hall way the was completely filled and very warm and stuffy. I don't know who planned this, but no one thought that it was done satisfactorily. For shore visits, CocoCay was a real positive surprise. It is owned by RC. It was very clean with several modestly priced excursions. The snorkel trip was the best ever. More fish than I have ever seen in Mexico, DR, Costa Rico, or Belize). The beach cookout was fun too. Nassau, Key West-was pretty much business as usual. The bike trip with Key Lime Bike Tours (Guide Sara Goodwin-305-340-7834) was the best excursion I have ever had there. Very easy ride. Overall-I would rate the trip as "average". Don't expect anything exceptional. Read Less
Sail Date: December 2013
We have been on over 11 cruises with Carnival Cruise lines since 2000, both here in Caribbean (eastern, western, southern) and one in Europe, and all we're really great until this one (December 2013). We've had a few inside ... Read More
We have been on over 11 cruises with Carnival Cruise lines since 2000, both here in Caribbean (eastern, western, southern) and one in Europe, and all we're really great until this one (December 2013). We've had a few inside cabins, a few with windows, and a few with balconies when we've been able to land a good deal. We always loved every minute on board. Over the years we've seen a decline in some of our favorite things: 1. Shows: on our first few cruises, the show team had about 12 to 14 dancers, two singers, and a small orchestra. That has dwindled to 4 dancers and 2 singers and a stereo. Does anyone remember the "Cars" show and the one with the "Copacabana" song? These were great great great shows. These last shows were a real disappointment—no band, 8 dancers, two shows and one was so raunchy we left. We used to go see the shows twice, they were so good. If we had early dining, we could go to the early show and stay for the late show. 2. Food: We were always so impressed and delighted with dining on Carnival ships. The menus varied every day, and everything was special and really good. We have had a saying in our house for many years that we say about a really good meal when eating out: "That was cruise quality!" But on this most recent cruise, they changed their menu drastically a week before our cruise (the waiter told us!) and now the whole meal experience is a bit below Applebee's. I've got nothing against Applebee's, but it is not special. They are calling it "American Dining" and apparently that is so, because the menu selections are blah blah blah American restaurant food you can get anywhere. I am not saying that the food was bad, but it was certainly nothing to excite your interest or palate! I never once left the table thinking “that was good” rather I left thinking “I hope tomorrow’s dinner is better.” 3. Dining Experience: Well, I guess the little music combo is long gone that used to play in the dining room. Huge shock #1: no more table cloths. We were used to elegant dining at every dinner. But now for 5 of 7 nights, the tables are not set well—no tablecloths, the napkins are not starched and folded nicely, even the silverware is not in the right place (forks and knives anywhere), the noise level of clinking silverware combined with the regular ambient noise of the engines in the stern of the ship where the dining room is located really made it hard to hear other people in our party. It was crazy. Then there were small gangs of waiters going around urging people to chug shots of whiskey, chanting the whole way. Are you all kidding? Who thought that up that brilliant idea? That made the dining room take on the characteristics of a fraternity basement! Uggh! I guess I don’t need to say that the dress code for dinner in the dining room is no longer in existence. I saw a group of men wearing tank tops and shorts in the dining room on “Cruise Elegant” night (what used to be called formal night). So what used to be a special experience for us has descended to something akin to Fuddruckers. Then there is the waiter dancing … what used to be fun to witness has degraded, like everything else there, into a rude version of itself. Now the waiters are imitating pole dancers on the server stands. This is not what I want to see at a classy dinner. On our first cruise, the waiters got together on the last night and sang an American patriotic song to show they were appreciative — and we all returned the appreciation favor back to them with thanks, applause, and tips. None of that goes on anymore. However, at the individual level, I need to state that the wait service was still VERY GOOD. One of my family members had a special dietary restriction, and the Maitre d’ and the waiter bent over backwards to accommodate him at every meal, including breakfasts and lunch on the Lido when we were in port, and which consisted of reviewing the menu for the day on the night before (!!) so that they would be sure to have any dish prepared the right way. We REALLY appreciated that part of the service. Formal Nights, now called Cruise Elegant, were the only times that the dining room somewhat resembled what Carnival was for us for so many years with table cloths, better settings, better menu. I am really disappointed in Carnival. We are gold status members, and we are VERY PARTIAL to Carnival, but I guess we’ll have to find a different cruise line in the future. What with bringing the standards of the Lido down into the Dining Room, the lowering of the menu, and the gangs of chuggers, I can only conclude that Carnival has decided to re-aim their cruise experience for a lower-class customer. Good-bye, Carnival! It was great while it lasted. Read Less

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