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Cruise Ratings
Sail Date: February 2014
We are seasoned travelers and cruisers. We wanted a break from the standard ports and mega-ships. Embarking from the Dominican Republic and visiting Martinique, the British Virgin Islands, and Guadeloupe as well as some of our favorite ... Read More
We are seasoned travelers and cruisers. We wanted a break from the standard ports and mega-ships. Embarking from the Dominican Republic and visiting Martinique, the British Virgin Islands, and Guadeloupe as well as some of our favorite ports piqued our interest. Our usual travel agents said they didn't book with MSC, we were wary, so we read reviews and researched all we could about the ship.The reviews seemed to emphasize, as the only negative, the diversity of the mostly European passengers' languages. That made the trip more intriguing. Embarcation was quick and refreshing compared to the many other experiences we've had on other carriers. Onboard the shopping, dining, recreation, entertainment, and accomodation areas were tasteful and well appointed. Ship's personnel were multilingual, efficient, and courteous. We booked shipboard, the tour packages for every island except St. Martin and Antigua. These were also multilingual, and the mixed bouquet of nationalities of our companions was delightful. So was the Rum Agricole on Martinique and Guadeloupe. It was a treat to listen to the birthday songs in different languages at dinners. Everything connected with MSC seeemed to execute like precision clockwork, the only disappointment was the gasoline strike on Martinique... which was beyond their control.   Read Less
Sail Date: February 2014
Sailed Feb.9 to 16th for the first ever cruise, lovely ship and cabin. the itinerary was absolutely perfect, enjoyed every bit of the time spent off ship on the various islands. Dining was elegant and comfortable thanks to the wait staff ... Read More
Sailed Feb.9 to 16th for the first ever cruise, lovely ship and cabin. the itinerary was absolutely perfect, enjoyed every bit of the time spent off ship on the various islands. Dining was elegant and comfortable thanks to the wait staff that spoke ENGLISH and were happy and pleasant. Two of our four shore excursions that where pre-booked were canceled, with no apology. Embarkation seemed to be easy and simple, but soon found out the so-called Information-Reception Desk people DO NOT inform you of anything, even when asked specific questions. (example) The final disembarkation procedure arrived to our cabin in French, so I went to Reception-Information to get it in English and was told to my face that unfortunately it not printed in English but he will be happy to translate the basics for me. On my way back to the cabin, my cabin Stewart approached with an apology for dropping the French sheet off and gave me one in ENGLISH.) We will not recommend this cruise to any persons that are not fluent in FRENCH for you seem to be treated as a insignificant. The Cabin Stewart, Wait staff, and Bartenders and the Beautiful islands are what we choose the keep with us on this trip. This was our first cruise but will not be our last just NOT with this cruise line. Read Less
1 Helpful Vote
Sail Date: February 2014
We are from the US.... Maine, specifically. We've been on Carnival & Norwegian and have been to the other islands before on other cruises. THIS WAS BY FAR OUR BEST CRUISE EXPERIENCE!!!! After reading the reviews posted on this ... Read More
We are from the US.... Maine, specifically. We've been on Carnival & Norwegian and have been to the other islands before on other cruises. THIS WAS BY FAR OUR BEST CRUISE EXPERIENCE!!!! After reading the reviews posted on this site, we had reservations and concerns, but we figured that there are over 3000 on the ship EVERY week and there's a little over a hundred reviews on this ship over the past number years. We figured that the only ones who are going to post a review are the ones that had a really great experience and the ones who like to complain and want to find something wrong! After reading the reviews, we were very worried about embarkation and the food, so many complaints.... EMBARKATION For embarkation, we were trying to work out a strategy to avoid all the trouble.... It was the farthest thing from the truth!!!! The boat was to depart at 10 or 11 at night and check in time was stated as 4pm. We got to the Santo Domingo cruise terminal around 3:45pm and it was so easy breezy. We were easily directed to where we dropped off our luggage, then went through a couple different stages up to check in & pictures. We were in the cruise terminal all of maybe 20 minutes before we were on the boat and escorted to our room, where our luggage was already there..... We, too, found out that they embark & disembark in every port, which was really interesting & cool.... Martinique was the biggest with a third of the passengers getting on & off there. There was absolutely no trouble & no hassle with this. They came & left from separate gangways and were in separate parts of the cruise terminals. We think it's wonderful that they offer that service.... Asid from many French & Italians, there were alot of Caribbeans taking the cruise from their home islands.... FOOD I don't know what 5 star restaurants that many of the negative reviewers regularly eat at, but we found the food to be very, very good overall. We ate breakfast, lunch, & pre or post dinners at the buffet and ate almost every meal at the restaurant. Food at dinner was always hot!!! There was plenty options to choose from the 5 or 6 coarses offered on the menu. We were extremely delighted. This is a European cruise, and yes, they don't have free water, tea, and coffee at dinner like on US cruises. However, they do give vouchers to US & Canadian travelers for still or sparkling San Benedetto Italian water. The food in the buffet was very very good, as well. SO MUCH VARIETY, so much food. They had the cheeseburger and fries available daily, REAL pizza... I could go on and on.... Much of the food in the buffet was prepared RIGHT there behind the buffet line.... I did miss standing in a long line for a fresh omelette, which they don't do, but they had eggs there, 5 different ways. Sure I missed the smoked salmon that was always available on Norwegian, but MSC had the charcuterid with sliced meats and cheeses. FOOD is not a problem, it was extremely delightful, almost too delightful. Traffic flow was a little tight around the salad & fruit bars because of the design, but so what!! You're in the caribbean on vacation being taken care of, doing whatever you want with endless options. The buffet was very crowded only one day, when we had a short day in the itinerary. We would have liked to experienced the restaurant for breakfast or lunch, but were very content with the quality and options and HOTNESS of the food in the buffet. SHIP Stunning, beautiful, clean, well run.... ENTERTAINMENT Very talented crew, very good shows.... A few of the shows were yawners for us, but that's ok. We think alot of the shows were acrobati, dance, and strength, with a bit less singing because of different languages. Beautiful theatre, amzing lighting, great sound.... We missed the edgy comedy shows that were on Carnival every night, but again, so what.... so much to do, so many options... ITINERARY Amazing.... We got to leave from somewhere different, the Dominican Republic, and got to go to the other more unique islands, instead of St. Thomas, & Puerto Rico. A stop EVERY DAY!! got to see & do so much, we were downright tired and needed a vacation after our vacation. Some places we felt we don't need to evergo back and others we look forward to going back.... We always liked St. Maarten, and we really likes Antigua and Tortola. We were lucky and rarely saw another ship in ports. In Antigua, there was 2 others and somewhere just 1, as opposed to being in St. Maarten when there are 6 or 7 there.... STAFF The staff was so very helpful. Everyone understood and could speak English. We were at the front desk for 5 or 6 different occasions and they were extremely polite and helpful. Our room was always super clean and they took wonderful care of us at dinner. TRAVELERS We thought that it was very cool to be surrounded and immersed in such an International community. We really had no problems with anyone and enjoyed the greetings and conversations going on in all the diffferent languages. All though there may have been a whopping 14 or so Americans on the boat, I never felt lost or unable to understand anything. All of the signs are in English, all printed info was offered in 6 different languages, and the announcements were made in all languages. ANNOUNCEMENTS In the reviews, there seemed to be a big deal about announcements. Farthest from the truth, not an issue at all... Unlike on Carnival & Norwegian, with their endless announcements and sales pitches, the only announcements were informing the newly boarded passengers when it was time to go to their safety orientation. The only other time you heard all 6 languages was before and after the Theatre shows. And at bingo.... that was a riot, having them announce each ball in the different languages.... maybe not 6, but just 4.... PRICE & VALUE Amazing!!! I got a balcony on one othe top floors, for the cost of a Royal Caribbean interior room on the bottom floor with only 3 or maybe 4 stops... You cannot beat the price! I agree that they are trying to attract the Americans to their cruiseline and that's fine by us. We quickly booked 2 more cruises with them that we just couldn't pass the price up and that's for us, who have only gone on a cruise every 3 or 4 years. MSC So overly impressed. As stated, we are sailing again, Divina out of Miami, and surprisingly, Orchestra out of Germany. Where can you get a balcony on a European cruise for 7 days for $599 a person.... Great ship, can't say enough great things about the experience, especially to negate all the other not so great reviews posted. AGAIN, it's what you make of it. We went in with a completely opened mind to form our own impressions, and we were pleasantly delighted all around. The ones whoe look for fault and like to have something to complain about, you can't help them.... So be it.... Read Less
Sail Date: February 2014
This was our first cruise in while (last one to Tahiti).W got back home late afternoon yesterday. It was nice to get away but not sure I would cruise with them again. The ship was nice, clean and the staff very attentive, but very hard to ... Read More
This was our first cruise in while (last one to Tahiti).W got back home late afternoon yesterday. It was nice to get away but not sure I would cruise with them again. The ship was nice, clean and the staff very attentive, but very hard to get information from the reception desk or issues addressed. However I think first off we picked the wrong ternary, as we have been to most of those places before and we live on a tropical island. So there was not much new. The only one we had not been to Tortola, we did not stop in because they said he weather would not permit the tenders to take us. This was a HUGE lie and seemed preplanned. There was not a cloud in the sky, hot temps and almost flat seas… My opinion…BS and it was a good way to keep us on board all day and sell a huge amount of liquor to a captive audience. When they handed out the numbered tender cards in the morning they said it did not matter what number we had as we could board any tender (knowing full well there were not going to be any tenders). I would love to know how many times “weather will not permit” them calling on this port. The food if improved by 50% would attain a grade of average. Still managed to eat enough fruit, French fries, smoked salmon and stuff to gain weight. The boat was also almost 90% or more unfriendly, rude and pushy French guests and they acted like a pack of wild animals at a feeding frenzy when at the buffet. I have never seen so much food packed on to one plate. We ate most meals at the restaurants, with the exact same menu (but less items) that were offered at the zoo feeding upstairs. So no difference in the food or quality between the two. However we did enjoy our time away and would consider a cruise again but different boat, ternary and clientele (even “refined” Europeans would be nice). Oh and one did not need the jacket at all I wore it a total of 5 minutes on two nights and did not need it either night as well as jeans would have been just fine and no need for pants. They even had some show up in shorts and a tee shirt at dinner. We had good time being away from home but would not cruise with them again in the Caribbean. BobK1 Read Less
Sail Date: December 2013
I'm writing this review to provide a more recent updated review of the MSC Musica. Overall the ship is beautiful and the cruise was okay...actually better than I expected in most areas with some needed improvement in others. Let me ... Read More
I'm writing this review to provide a more recent updated review of the MSC Musica. Overall the ship is beautiful and the cruise was okay...actually better than I expected in most areas with some needed improvement in others. Let me start with embarkation. Embarkation was awful, utter chaos! the blame for this should be shared by MSC, cruise terminal tax personnel and rude/inconsiderate passengers. Arriving at the terminal (San Soucci) early does not mean you will board the ship before people who show up at 4 pm as MSC does not provide any control or guidance when you arrive at the terminal. In truth, a MSC rep at the entry kiosk will instruct you to have a seat until check-in begins. That's a problem because early arrivals naturally begin sitting near the the entry kiosk awaiting entry, however, sometime around 3:30 pm MSC begins accepting luggage at the other end of the terminal, right where the later arrivals are sitting! Therefore the later arrivals turn in their luggage before the earlier arrivals and then begin lining up at the entry kiosk where the earlier arrivals were sitting earlier! Some of the earlier arrivals did not appreciate this situation and began cutting the line to get back to what they believe was their rightful place. MSC personnel did not intervene. Now that check in has begun, cruise terminal tax personnel set up a booth to extract a port tax of $20 cash per traveler, this also created a bottleneck of frustrated and rude passengers. A few passengers were not prepared to fork over the cash...more delay and frustration. Once on board, all was well again. My room was ready and my luggage was already at the door. The room was very nice and I forgot about the embarkation fiasco. FYI, very few Americans were on this cruise and French was the primary language on the ship and on the most of the islands on the itinerary. I actually enjoyed the challenge until I was told that a "behind the scenes" tour of the ship would not be accommodating English speakers! My wife was not too happy. We would have went anyway but at 39 euros each for tour of the ship in French was not worth it to me! The food in Le Maxims restaurant ranged from good to excellent (when some dishes arrived, they were warm, not hot) We opted for the second seating....never again! I'm simply not used to starting a 5 course dinner at 930 pm. (my fault) The buffet was very good, the fresh hand tossed pizza was awesome! I would give it an excellent if MSC would provide the free juice dispenser for all meals not just breakfast. Passengers can enjoy all the coffee and tea they like but you will pay for any other flavored water.....my wife and I consumed much tea. LOL We would have purchase more soft drinks and other items if MSC would have charged in US dollars not Euros as stated on the website, tickets and brochures! The ship's staff were all polite and friendly. My cabin housekeeper was incredible, invisible but always available when needed. Overall, my wife and I had a good time. I hope this helps. Read Less
1 Helpful Vote
Sail Date: December 2013
We are 2 persons and have done 10 cruises the last past 7 years. We decided to do the MSC Musica and booked for December 2013. In general the whole ship was very loud, lots of children and despite the ships name is "musica" ... Read More
We are 2 persons and have done 10 cruises the last past 7 years. We decided to do the MSC Musica and booked for December 2013. In general the whole ship was very loud, lots of children and despite the ships name is "musica" there was almost no music on board. Normally food is excellent on a cruise ship but I never had a good meal at night. Lot of French passengers and I really wondered that food was bad like this and more wondering that the passengers did not say anything. I complained at my waiter and he admitted that the food was not good at all! The arrival times on the different island was too late or not good. On two islands we could not do one single excursion because ship arrived too late. On the last night an employee of the ship came to the dining tables saying that all passengers will receive a questionnaire in their cabin and she politely asked if we could write "excellent" food and "excellent" service in the dining room!! Fitness, sauna etc. very rude and impolite employees. Jacuzzi broke for 2 days Never again MSC for us, that is for sure!! and....leaving on another cruise in two weeks!!! looking forward to this one!   Read Less
Sail Date: September 2010
We just came back from our E. Med cruise MSC Musica, Sept 12 - 19, embarkation from Venice. Before this we had cruised twice before with American cruise lines. I don't know why there were so many negative reviews because we had a ... Read More
We just came back from our E. Med cruise MSC Musica, Sept 12 - 19, embarkation from Venice. Before this we had cruised twice before with American cruise lines. I don't know why there were so many negative reviews because we had a great time and everything is well organized, especially getting on and off the ship: we never had to wait for more then 15 minutes in any ports. The itinerary is great; room and boat is very clean; food is ok but not much different comparing with other cruises, with few exceptions: 1. the buffet place doesn't open 24 hours so there could be time no food is available if you are hungry. 2. We never had lobster or steak night as we had in other cruises. 3. No soft drink is provided and they are expensive; coffee and juice are only available in the morning. Entertainment: shows are pretty good, shorter than those in other cruises, probably 30-45 minutes each show. Embarkation: Really fast once we get to Marittima Port, less than 15 minutes. But to get to Maritima Port from Piazzale Roma is not very easy because there are no signs anywhere; tax ride is around 25 euros. We didn't see any public bus or bus from MSC either. So we took some train called "People mover" which dropped us at the entrance of Marittma and then walked 20 minutes to the boat. For more information, here is a link about Marittima Port. http://europeforvisitors.com/venice/articles/venice-cruise-terminal-marittima.htm After embarkation, they did put our luggage into the wrong room though, but we finally got it after a couple of hours delay. Service: in general the service is good; with the exception the people at the excursion desk and accounting desk are impatient when you ask them questions. Also, we reserved for a table for two and it was confirmed but when we got there we were put together with 4 other people. They are all very nice so we end up dining with them for the whole trip. Bari - We took the "Sassi" tour: we don't think it is worth it because it took 1 ½ -2 hours to go there and another 1 ½ - 2hours to get back; the tour itself was only 1 hour or so. Someone dining with us said they found a local guide and took a bike tour around the city and it was really nice. Katakalon - We took the Olympia and museum excursion, we found it very interesting, especially amazed at the accomplishment by Greek people two thousand years ago. Santorini & Mykonos - We booked an excursion at Santorini so we can get off the ship early after we read some reviews on this board: this is the only place you need to use a tender boat to get off the ship and those with excursions have a priority. When we came back there was a 45 minutes wait to use the cable car to get down at Santorini, after that there is not much wait for the tender boat. Both Santorini & Mykonos are beautiful. Piraeus, Athens - we also took an excursion here; same as Olympia, we were pretty amazed at Greek history and sculptures. Corfu - We didn't take any excursion here, just walked around the town. After a while, there is nothing much to do. Probably should have booked an excursion here to the beach or something. Dubrovnik - very beautiful town. We didn't book any excursion here, just joined a local 1 hour English tour. It end up only two of us are in the tour so it became a private tour for us ?. After that we took a walk along the city wall, highly recommended. Venice - Disembark: we waited in the theater for about a hour to have our "color tag" called. Once our color tag is called, disembarkation is really fast to get off the boat, less than 15 minutes. Overall the experience is great, especially the itinerary - I think it is the best for East Mediterranean. Also, I didn't notice much different with the fellow passengers comparing with American cruises, with the exception that they are not speaking English. I didn't see anything like in previous reviews that it is chaotic and people don't form lines; everybody was following rules, form lines with probably just a few exceptions. People are not rude as claimed by some of the previous reviews either. Read Less
MSC Musica Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 3.0 3.6
Entertainment 4.0 3.9
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.6
Family 4.0 3.6
Shore Excursion 3.0 3.6
Enrichment 1.0 3.6
Service 3.0 3.7
Value For Money 3.0 3.7
Rates 4.0 3.3

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