1. Home
  2. Cruise Lines
  3. MSC Cruises
  4. MSC Meraviglia Review
  5. MSC Meraviglia Cruise Reviews
5 Helpful Votes
Sail Date: November 2018
I was really disappointed with MSC system. Most of the crew were rude, rude and rude in all area of the ship. Please pay attention to your bill. Almost everyday I need to go down the reception to clarify the charges. Even though I ... Read More
I was really disappointed with MSC system. Most of the crew were rude, rude and rude in all area of the ship. Please pay attention to your bill. Almost everyday I need to go down the reception to clarify the charges. Even though I purchased the package for food and drink. They have too many package until the crew and myself also confuse what is what. Let take an example like I bought the premium package for my drinks. So it emphasized that any glass drink that is under euro 10 is under the package. But I was told that I need to pay for the drinks like sake and plum wine which was under Euro 10. Then when I go challenge with the crew they answered me " this is an Italian cruise and you are drinking japanese sake so you need to pay" so meaning all the whisky and beer from scotland and US I need to pay????? Becareful with the photo you purchase too. Please ask for a better package and do check whether they double charge or not. Most of the crew are really rude especially in the Buffet dining area. If you manage to have someone take good care of you then please do appreciate this person. I was ask this question when I try to order some drinks from the waiter " Why didn't you order just now". I also have argument with the waiter and the supervisor on the fresh orange juice which fall on less then euro 10 category. I could go on and on. Their are just tons of problem with their system. Even to the cleanliness of the cabin. Don't bother with Balcony. They don't clean your Balcony. Their shows is boring. So no point go paying for show at Curosell. Read Less
6 Helpful Votes
Sail Date: November 2018
I have cruised before, but my wife had not, and she was looking for "an over the top" experience". So I began searching for big ships doing the Mediterranean in November. MSC had a lot of ships and the Meraviglia is one ... Read More
I have cruised before, but my wife had not, and she was looking for "an over the top" experience". So I began searching for big ships doing the Mediterranean in November. MSC had a lot of ships and the Meraviglia is one of the top 10 largest ships afloat, very new, and the video was amazing. The reviews however, were anything but amazing. Like lukewarm and even negative reviews about our favorite restaurants, I have learned that most negative reviews are more about missed/too lofty expectations than reality. The biggest gripes about the Meraviglia seemed to be food and staff. Since the boat is so high tech and wondrously equipped, no one really complained about the ship. Sure enough, even our tablemates as well as others on board echoed the Cruise Critic complaints. They ranged from now having butter and iced tea (both free, readily available) to non English speaking staff who were "unfriendly". If your attitude is "I am the guest and I expect to be served", you will be disappointed. If you engage the staff with your own smile and understand they work 11 hours a day, even my first time cruising wife was amazed at how every waiter and staff person smiled back.....even when they had to say "no" (like when we were late for dinner and the gatekeeping waiter apologized saying he was not allowed to let anyone in past 7:45, so I asked him to ask for his captain, which he did, and of course, the captain, his boss, let us in). MSC offers the lowest prices afloat for the most interesting itineraries and the newest boats.....but unless you are traveling Yacht Club, you just cant expect white glove service--but you can expect politeness and cleanliness and entertainment and "service". And we got all of this and more. Dinner. We only ate at the standard Waves Restaurant. Three sittings, We were the second. The appetizers and desserts were great, the entrees, though varied were not as good and need improvement. Not to worry though because the astonishing buffet, open 20 hours a day, had stupendous selections of excellent food from simple salads, to homemade pizza, Halal and ethnic specialties, rotisserie *the roast veal carved to order was smashing), plus an on board mozzarella factory (you could see it being made) that ensured great caprese salads and more. And they changed the offerings every day! Housekeeping. In a word, perfect. No goofy doorknob hangers telling staff to clean up the room. Just press a button. Spotless. The Room. We opted for an admidships deck 12 interior cabin because my wife was worried about seasickness. The cabin was huge, with a queen plus bed, great pillows, lighting, etc And the bathroom has the best shower afloat in my experience with infinite hot water! And a blow dryer!. Staff. What a great group of waiters and support staff rom Central America to Ukraine and Africa. Just knocked themselves out to please! It surely helped that we engaged them instead of treating them like servants. Prices: For 5Euros we got any two items delivered free to our room. Drinks were 6Euros. The best ice cream and chocolate (made on the boat) were $1-3Euros. The coffee, water, tea, ice tea, etc. were all free at the buffet. So no complaints about the "extras" The experience: 32 elevators, four pools, an arcade full of shops, sky bars, full size basketball court, full size bowling alleys and a water slide that went OVER the edge of the ship, outstanding singing and dancing "Broadway" type shows and Swarovski glass staircases made onboard life hugely satisfying. The guests. Where were all the seniors? This was the first cruise I have ever been on where there were so many families, disabled people, young honeymooners, babies, kids, etc. from so many different countries. A true multi-cultural experience. Our table mates were from the Dominican Republic (an MD and his wife), honeymooners from Colombia, and a couple from Florida. A great itinerary and all of the above for $1300 for 7 nights? Yup, and we cant wait to go again! Read Less
Sail Date: October 2017
The size of the ship was enormous, but very well organised. Our cabin was an indoor-cabin, but for the prize it was ok. The air was nice and fresh and there was almost no noise. The Dining was excellent, we had a fixed dinner table ... Read More
The size of the ship was enormous, but very well organised. Our cabin was an indoor-cabin, but for the prize it was ok. The air was nice and fresh and there was almost no noise. The Dining was excellent, we had a fixed dinner table in the restaurant on deck 6. The lunch buffet on deck 15 contained a lot of dishes and all kinds of food to choose among. The only disadvantage was the noise from all the passengers. The walls and room surfaces had no noise-reducing materials, they were hard and just enforced the noise. We therefore took the breakfast on the restaurant in deck 5. The entertainment was excellent. The theater group Cirque du Solei was just fantastic, The shows in the theater on the front of deck 6 was warious, some of the shows did not match exact our taste, but ok. The service was ok, the waitors were kindly and helpful. The ports were interesting, I will mention the excursion to Pompei as a definite highlight of the cruise. Read Less
1 Helpful Vote
Sail Date: August 2017
My my embarkation port was Barcelona, where we spent three days at portaventura hotel. I advice. Then we embarked. I.went with my husband, my five years kid and thirteen years kid. I can only say it was a great decision we took. ... Read More
My my embarkation port was Barcelona, where we spent three days at portaventura hotel. I advice. Then we embarked. I.went with my husband, my five years kid and thirteen years kid. I can only say it was a great decision we took. Beautiful and clean ship. Aurea balcony cabin is an excellent deal. Lots of adults' and kids' entertainment. Very nice excursions, delicious and various food, friendly staff, lovely ambience. Fits to families with kids, to honeymooners, singles, teenagers, babies, kids..... With aurea cabin u get a priority pass so u get a smooth and fast embarking. As well yyou get unlimited Drinks and smoothies. Free massage for me and my husband. Access to a wonderful restaurant with different menu each day. As fit the excursions. There are plenty of variety. Historical, beach, familial, adventurous... you may choose the excursion you want. In brief it was a "sans faute" trip Read Less
9 Helpful Votes
Sail Date: June 2017
I've travelled with a group of friends to discover the new ship at the very beginning of his life. We had Fantastica Experience. The ship is really amazing!!! :) The staff is helpful and smiling and everything around was so ... Read More
I've travelled with a group of friends to discover the new ship at the very beginning of his life. We had Fantastica Experience. The ship is really amazing!!! :) The staff is helpful and smiling and everything around was so welcoming! Our balcony cabin was a real haven of peace (in-cabin breakfast was a real luxury!) but at the same time we truly did our best to take advantage of the many facilities available. My TOP 5: - The dome in the Galleria. I could have spent entire evenings watching at this new incredible feature! Stars, planet, rooftops... a new discovery every night! - Cirque du Soleil. I'm a huge fans and I've seen many of their shows. Imagining great artists performing while the ship was sailing is outstanding! - Happy Hour at Eataly. Being with friends, we tried different appetizers... could not choose my favourite! - The Spa. I was in love the whole team... they made me feel so pampered! - The night parties. Entertainment team is very active and engaging... I think the 70s party will be an everlasting memory to me! Some guests told us they had some bad experience with the transit in port... to be honest everything run smooth for us and we could have the best of our time! Something to improve: I wish it could last more... there are neverending activities and we didn't success to do all of them!!!! Can't wait to plan my next one on Seaside!!! Read Less
MSC Meraviglia Ratings
Category Editor Member
Cabins 5.0 3.9
Dining 4.0 2.9
Entertainment 5.0 3.3
Public Rooms 5.0 3.6
Fitness Recreation 5.0 3.7
Family 5.0 3.7
Shore Excursion 4.0 3.1
Enrichment 2.0 2.9
Service 4.0 3.2
Value For Money 5.0 3.1

Find a MSC Meraviglia Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise