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Sail Date: November 2007
We boarded the Voyager in Monte Carlo on November 3 and disembarked in Ft. Lauderdale on November 19. Our sixteen day journey included port stops in Barcelona (overnight), Valencia, Malaga, Casablanca, Agadir, Lanzarote (Canary Islands) ... Read More
We boarded the Voyager in Monte Carlo on November 3 and disembarked in Ft. Lauderdale on November 19. Our sixteen day journey included port stops in Barcelona (overnight), Valencia, Malaga, Casablanca, Agadir, Lanzarote (Canary Islands) and Funchal (Island of Madeira) and eight nights crossing the Atlantic Ocean on the southern route. The seas were moderate throughout most of our sixteen day journey. On only one night the show was canceled out of concern for the dancers' safety. And on that night I didn't think the ship rocked much at all. The temperatures ranged from the upper fifties in the evenings to the mid-seventies during the daytime. We experienced only one significant period of rainfall during the crossing; so the weather was near perfection. The ship was fully booked for both segments. On the Grand Crossing, ninety-five percent of the passengers were Regent repeaters, a testament to the quality of the Regent product and the importance of customer satisfaction in the luxury cruise segment of the cruise industry. The ship was in excellent condition. Our cabin on deck six was in great shape. The oh-so comfortable bed and luxurious linens made sleeping easy. We loved being on deck six because it was an easy walk to everything happening on the ship except the activities on deck eleven. The service on the ship was usually excellent with a number of very high moments and few lower ones. The entertainment was consistently quite good. And the food was excellent, the best we have experienced on our seven Regent cruises. We enjoyed all of the port stops. We toured most of them independently; but the two ship's tours we booked, a half-day tour of Valencia and a half-day tour of the Southern part of Lanzarote, were very good. This was our first crossing and it won't be our last. Regent booked the right amount of additional entertainment and enhancement lectures; so we had to make time to squeeze in an occasional nap. It is a real treat to stay put on the ship and enjoy the full ambience of a Regent experience. While we saw people of all ages on both segments, the demographic of this trip was the oldest we have seen on any cruise. The passengers were delightful. We met lots of interesting new friends. And we particularly enjoyed meeting a number of folks we had already "met" on the internet, stellar folks all. This cruise met or exceeded all of our high expectations in every respect. The most popular person on the ship seemed to be the Regent Cruise Consultant who was busy booking future cruises every moment of the day. We managed to squeeze into her office to book one, too. There was only one aspect of this cruise that was new to us. This is the first time we have cruised Regent since the company went all-inclusive. To us, this change brought immensely higher value to our cruise experience. We were particularly pleased to see that Regent includes a full range of high quality spirits under the all-inclusive umbrella. We asked that our cabin be stocked with Johnnie Walker Black scotch and 12 year old Glenlivet single malt scotch; and two one litre bottles were cheerfully and promptly provided. We didn't drink more because alcohol was included in the price of the cruise (If you know us you know that would be hard to do!). But we did drink differently as, apparently, did a large number of the passengers. We spent more time drinking and socializing in the lounges. This made the trip even more interesting and more fun. The entertainers love the change because they prefer performing for a nice sized audience rather than an empty room. And all the bartenders and waiters we talked to are happy with the change even though they are busier because the passengers are happy and the paperwork is history. We also noticed the change to all-inclusive has prompted a lot of passengers to try a wider range of drinks. I regularly heard all kinds of exotic drinks being ordered. My partner Fred joined that crowd. Things we missed. Though minor, there are several things we missed on this cruise that we have enjoyed on previous Regent cruises. The first is what I would call the "royal welcome aboard". When we have boarded the ship on previous Regent cruises, a uniformed officer welcomed us aboard at the top of the gangway and a waiter standing by his side immediately handed us a glass of champagne. We found this grand first impression, this special welcome, as delightful as it is impractical. The impractical part of it, of course, is juggling cameras, carry-on luggage and a glass of champagne at the same time. The "royal welcome" wasn't offered on either segment of this trip. Instead, a low level company staffer stood at the top of the gangway to say "welcome" and direct us to the Constellation Theatre to check in. When we entered the Theatre a waiter handed us a glass filled with an inch of champagne. Practical? Yes! Special? No! Another minor thing we missed on this cruise is having a team of two attend our cabin. Regent has switched to a solo cabin attendant system. The ship's officers we have queried about this say this isn't a cut but "a reorganization." They say it introduces a higher level of accountability to the system. I'm a skeptic about that. Under the new single attendant system it often takes longer to get our cabin serviced in the morning simply because the attendant can only do one cabin at a time. We are relatively early risers. On previous cruises we became accustomed to going down to breakfast in Compass Rose at 8:00 and returning to a cabin that had already been cleaned. No more. Let me be clear, our solo cabin attendant Heiden was perfection. We were totally satisfied with her service. We'd just like to see her have an assistant so the two could service the cabin more expeditiously. We also missed receiving an alphabetical list of passengers on each segment of the cruise. This really helps us sort out the full names of the delightful people we have met on the ship. Things we particularly appreciated. Attention to food quality was a focus on this cruise. Since the dining experience is very important to us, we really appreciated our interaction with both the Executive and Corporate chefs. They are delightful "people persons." They were present in all the dining venues and open and accessible to all passengers. They cheerfully and patiently answered everyone's questions and made it clear that they were striving daily to expand and improve the quality of the dining experience aboard the ship. They entertained even the pettiest complaints with interest and patience. They clearly set a tone that inspired and motivated the hospitality staff who worked for them. At the beginning of the cruise the dining experience in Signatures was off. The service was superb. But there were serious kitchen problems. The Executive and Corporate chefs had those problems corrected in a matter of days. We also appreciated the high standards of service we regularly experienced. All of the ship's crew appeared to be cheerfully eager to please. We pre-ordered a special breakfast early in the cruise. When we walked into Compass Rose the next morning, the waiters recognized us immediately and had our breakfast on the table within a matter of minutes. It just doesn't get any better! The bartender at the pool deck bar, Alfonso, knew our morning drink preferences on the second day of the cruise. (Yes, we ordered a Bloody Mary before lunch and gin and tonic after lunch!) Most of the waiters on the ship knew within a few days that my partner Fred wants fresh pepper on almost everything short of ice cream and I don't. Those are the touches that attract us to the "luxury cruise" experience! We only booked two of the ship's tours since we prefer to either book private tour guides or strike out on our own. But we really appreciated the fact that Regent used only half of the bus seats on the tours we booked. This insured (1) quick boarding, (2) a window seat for all and (3) a reduced chance of having to cope with "difficult" passengers. We experienced no "difficult" passengers and the tours were most enjoyable. And, among many other things I might mention, we particularly appreciated the persona of Knute, the ship's captain. As long as he keeps the ship afloat and running on schedule, we really don't need to meet or know anything about a ship's captain to keep us happy campers. But Knute made a huge positive impression on us. He was everywhere on the ship mingling genuinely with all of us and seeming to enjoy the cruise as much as we were. He didn't just have guests at "his table," though he, indeed, did that. He was often seen at dinner dining with guests at their tables. At lunch, he was regularly seen standing in line at the pool deck buffet filling his plate and then seeking out a welcoming table at which to dine. He was welcome at everyone's table! At special events he was seen standing in the crowd enjoying the fun with all the rest of us. And none of this was manufactured or "staged." It was totally genuine. It was a great pleasure to watch an extraordinary leader at work! His officers emulated his behavior. It made a difference. Finally, as a burn the candle at both ends kind of vacationer I particularly appreciated those five hours we gained cruising in a westerly direction. I needed the extra sleep! Low moments. I don't expect perfection on any cruise so I was delighted that there were only a few lower moments on this one. They all happened in the area of programming. The first occurred on our first evening aboard. There was no show scheduled for that night. I presume that is because Regent no longer hires enough performers to offer a theatre performance every night of the cruise. Sad, but hardly a deal breaker for us. Instead, we were invited to the Constellation Theatre for a thirty minute "presentation" which included the introduction of several Regent staffers and a five minute "teaser" by the Peter Terhune entertainers; in other words, twenty-five minutes of hype and one tune from the next night's show. Halfway through this I whispered to my friend sitting next to me "This is really tacky." She agreed. It was like inviting me over for dinner when your refrigerator is empty and spending the evening telling me what a great chef you are and how tasty the meal will be tomorrow. It wasted our time. It ruined the otherwise free evening the entertainers had to themselves. And it violated Regent's "no hype" policy. To top it off, the cruise director told us there would be no show that night "out of courtesy to our tired guests who boarded the ship directly from the airport." Give me a break! Most of us had gone to the effort and expense to arrive at the ship rested and ready for a show. Nobody bought her explanation. I was also disappointed in one of the enhancement lecturers. He was an excellent speaker with an impressive resume and apparently a very pleasant gentleman. But he was speaking on a variety of current public policy issues from a very partisan political prospective. His comments were red meat for those on his side of the country's current political divide. They loved him. But his comments were really cold water poured on those on the other side. Booking him was, in my opinion, unwise and unfair in that all passengers are paying the tab. This situation could have easily been avoided by either booking a journalist or some other commentator who would offer a more balanced presentation or a point and counterpoint duo. The lowest moment of the cruise occurred in the Constellation Theatre on our third night out. The pianist Pearl Kaufman performed that evening. She was magnificent. The theatre was packed, the audience thrilled by her performance. She was total class. She finished to a standing ovation. Then the cruise director strolled on stage. She thanked the Voyager Orchestra who had backed Kaufman and, of course, the artist herself. She then said "You know, there's one thing I haven't seen enough of on this cruise, hugging. I want you to hug the person who came with you." Then, "Now hug the person on the other side of you." And then, "Oh, no, boys. You aren't supposed to be doing that." How low rent! That kind of stuff might still get a laugh during happy hour at the Podunk Tavern. But it is totally inappropriate following a stellar performance like Kaufman's and for a luxury cruise ship audience. It was a wonderful cruise. I'd do it again in a heartbeat and will book a westerly crossing again when the opportunity presents itself. Read Less
Sail Date: November 2005
When you plan a cruise, as we did, 6 months ahead of time there is a great deal of anticipation as we read and reread the brochure and garner as much information as we can about the ship, the line and the ports of call. When we received ... Read More
When you plan a cruise, as we did, 6 months ahead of time there is a great deal of anticipation as we read and reread the brochure and garner as much information as we can about the ship, the line and the ports of call. When we received a brochure in the mail about a transatlantic crossing on the Radisson Seven Seas Voyager; we immediately decided that, based on all we read about the ship, our previous experience on the RSSC Song of Flower and our enjoyment of a similar journey last year on the Star Princess, to book the trip. We used RSSC air transportation from Los Angels to Nice, France. The efficiency and service we were to receive on board was well illustrated when our connecting flight from Chicago to Frankfurt was delayed for 4 hours. We contacted RSSC by cell phone, told them of our problem. Within a short time they returned our call with the information that a new connecting flight had been booked and that their agent in Nice had been notified of our late arrival. We arrived in Nice and were met by a representative of RSSC who assisted in transferring our luggage to a waiting Mercedes SUV and driving us, via a beautiful scenic route to Monte Carlo where our ship awaited us. Check-in was very quick and our luggage arrived in our suite very promptly. We had booked an "E" guaranteed accommodation but we had been upgraded to a Horizon suite, room 878. It was magnificent with a balcony that was about 18' x 10'. It was equipped with two chairs and a footrest, we requested two chaise lounges which arrived during the dinner hours!! As we had been "on the road" for 25 hours we enjoyed a couple of hours rest after the muster drill and then it was time for dinner. We decided that we would try the Verandah Grill on deck 11 and were delighted with the menu, the friendly service, the beautiful buffet and the feeling of being made a very welcome guest. We had read reports that the Horizon suites were subject to "noise and vibrations" when the ship was under way. On the overnight journey to Barcelona we did notice a slight vibration but nothing which interfered with a very restful nights rest. When the ship docked, using its guidance pods, there was some vibration but our guess is that it was felt all over the stern end of the ship. (We remember when we used to pay 25 cents at motels to have a vibrating mattress.) Having visited Barcelona on other cruises we decided to take the ship provided shuttle bus into the city and then enjoyed the drive around on the "on/off" bus which we had used on previous visits to European cities. Many of our fellow passengers also used this method of seeing the city in the relatively short time we had there. We elected to have dinner in the beautiful Compass Rose Restaurant and decided to ask to be seated with 4 other passengers. As on every occasion we did this we were very pleased with the "strangers" we enjoyed dinner with. We were always able to obtain a table for two any time we requested it. The majority of people we met were well traveled, successful people from varying backgrounds in the business world, the professions and the military services. The husband of one of the couples on this table had been a naval officer on a nuclear submarine. The conversation was extremely informative and it was great to share. The other couple were the ladies conducting the arts and crafts program being offered by the ship. Very talented ladies whose story of how they got involved in this fascinating way to see the world on cruise ships, was very enlightening to us. The passengers were mostly from the US and the UK with a few Asians on the first leg of the back to back cruise. The following morning we enjoyed a room service breakfast, delivered very promptly with everything we had ordered the night before. We learnt a quick lesson on ordering: if you wanted more than one item eg. butter, you had better write it on the order! Our next PoC was Valencia. We had opted not to take a tour as we wanted to see the city. The shuttle bus took us to the city center which we walked around and enjoyed its very Spanish ambience. Unfortunately the time we had there was very limited. We would not recommend this cruise if you want port intensive experience. If that is the case take a full Mediterranean cruise and have time to enjoy the PoC. We enjoyed the entertainment provided by the resident ship's company, this evening was "Songs from the Opera." The young people did a very creditable job. Dinner was again in the Compass Rose where we learned another lesson; try not sitting in the center of the room, it is too noisy to really enjoy conversation. While we are on a little negative tone we must express our dismay that there is a section of the dining room which is a "smoking" section. Unfortunately the fumes from that section waft to a much larger area. Why on earth a line as wonderful as Radisson cannot emulate other lines which ban smoking from eating areas is beyond our comprehension. We had decided to take a ship's tour in Malaga to the city of Marbella and Porto Banos. We were very impressed with the beautiful city, its old town and upscale shopping area. Its marina was home to many multi million dollar yachts, shops and restaurants. The journey along the coast in a comfortable coach was very spectacular. We returned to the ship for a nice lunch on deck. At lunch time there were several venues; the Compass Rose always had a full luncheon menu with several courses offered. We always enjoyed sitting at a window there watching the sea go by while being nicely served by the very efficient and always pleasant staff. On deck there were served barbecue lunches with a sandwich and salad buffet and everyday a couple of favors of delicious ice-cream. In the Verandah Grill a very full buffet of roasted meats, salads, deserts pleased our palates. Again as we have observed, the service was impeccable. On the second day on board we had made a reservation for dinner at Signatures. This gourmet French restaurant with limited seating and a fine menu made us feel very welcome and the food was, IMHO, outstanding. We do not want to go into details of what we ate but we "ummed and ahhed" throughout the meal! We also ate at the Latitudes Asian restaurant on two occasions. The menu was very different each time, it is changed weekly. The food was different than we expected with subtle flavors rather than highly flavored dishes. The presentation and venue were again superior. The Maitre d' Ruby deserves special mention for her exceptional service and attention This evening we passed the Rock of Gibraltar. The captain stopped the ship so we could have a good view of the floodlit entrance to the Mediterranean. Being a first for us it was rather exciting to view a landmark which we had, on previous visits to the area, "passed in the night." The cruise was advertised with a Big Band and Salute to Sinatra theme. Being of an age which is appreciative of both themes this was an added incentive for us to take this cruise. The band and the "Sinatra" look and sound alike person, did not join the ship until it arrived in Malaga. On their first night aboard they provided a rather tired performance which they apologized for. After a 24 hour journey they certainly played well enough for us but obviously were very fatigued. For the rest of the journey the fantastic music of the Nelson Riddle Orchestra under the baton of Nelson Riddle's son Christopher Riddle and Sinatra impersonator Brian Anthony really rocked the ship. On two late nights members of the band "jammed" in the Horizon Lounge, much to the delight of the passengers. Brian Anthony, a 28 year old performer who emulated the late Frank Sinatra in presentation and matching voice was sensational. The resident comedian, a Welshman who lives in Arkansas (that is funny to begin with) Kenny Smiles who has been with RSSC for 8 years was really funny without the usual crudeness of cruise ship comedians. He had his audience in his hands from the moment he walked on stage. Not only was he funny on stage but was most pleasant and interesting in on deck encounters. His singing voice was a reminder of his Welsh heritage and his presentation in the very soft lilting accent of Wales was very refreshing. Other entertainers included a classical guitarist in the observation lounge whose repertoire was excellent for pre-dinner and relaxing moments on board. A very talented Venezuelan classical pianist, Vanessa Perez, gave two recitals during the trip. In our opinion her talents were much underutilized. She was an exceptional pianist. There were the usual activities on board with good enrichment speakers on a variety of subjects. One passenger who had been a Royal and star photographer for many years gave an excellent power point presentation of some of his portfolio of portraits and casual shots of many Royal Families and easily recognized movie stars who he had photographed. Our next PoC were in Morocco. Casablanca and Agadir. In Casablanca we had a complimentary tour of the city given by our TA. We were taken to a Jewish Museum in a nice residential neighborhood which presented the 2,000+ year history of the Jewish people in Morocco. This we found very interesting and informative. We were then taken to the Great Mosque, the 2nd largest in the world. The mosque sits on the seashore and is built above the sea giving it a very dramatic appearance. We could have been escorted on a tour but declined because it meant walking barefoot for a long distance. We were happy to re-board the Voyager for lunch after seeing what was really just another big city with lots of traffic and with a culture not of our understanding. Agadir proved to be a city of contrasts. We took a ship's tour which took us to one or two tourist traps, an apothecary store and the usual local handicraft gift store, a scenic ride oa see the city from above with camel rides and more vendors. We later were taken to a tourist area of modern hotels, condos, stores and topless beaches! Again we were happy to get back to the ship. The last two days of the first part of the cruise took us to Lanzarrote, a volcanic island in the Canaries. The tour we took of the northern part of the island took us through moon like landscapes dotted with beautifully kept villages and homes all painted in a brilliant white with green or blue doors. A visit to a volcanic plume, a cave with clear water and fantastic reflections, followed by a visit to a cactus garden, the chance meeting with a couple from my hometown in England, which I had left 56 years ago, and who were acquainted with our family who still live there, added another dimension to our enjoyment of the cruise. The following day we were in Funchal, Madeira. We had looked forward to doing some shopping fro embroidery there but as it was Sunday there were no shops open! A cable car ride took us to a viewpoint above this beautiful city. We were surprised by the beauty of Funchal which is built on high mountains surrounding the bay. The mode of transportation down the streets that made the city was by baskets mounted on skis and controlled by two obviously very fit young Portuguese young men. It was a very thrilling ride!! The visit ended with a visit to sample Madeira wines in the very European city center. After leaving Funchal, bound for Fort Lauderdale we settled down to what was described as "a summer camp on the ocean." The weather was a little rocky and rainy the first day out but the ship handled the seas very well and we enjoyed the crossing in otherwise warm and gentle weather with lots of whatever you wanted to do aboard at your finger tips. The food remained constantly excellent as we dined our way across the Atlantic and as is obvious from this rather rater long account, we had a "ball." We have always said that at the end of a cruise the cruise line is happy to say goodbye and drop you at some dock or other. Not RSSC. They had representatives on the dock at Fort Lauderdale, buses to transport us to the airport accompanied by company reps, they even took care of the luggage at the airport and tipped the porters!!! Overall, a most enjoyable, exciting and memorable experience; we cannot wait to join another Radisson Seven Seas Cruise again. Read Less
Seven Seas Voyager Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 4.5 3.9
Entertainment 4.0 3.6
Public Rooms 5.0 4.4
Fitness Recreation 5.0 3.6
Family 3.0 3.6
Shore Excursion 4.0 3.7
Enrichment 3.0 3.7
Service 5.0 4.2
Value For Money 4.5 3.5
Rates 5.0 3.8

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