2 Helpful Votes
Sail Date: March 2018
This was our first time travelling with Norwegian as a family. Previously we took a Carnival cruise before we had the kids. This experience was much better and we can’t wait to cruise again. The kids loved the water slides, ropes course ... Read More
This was our first time travelling with Norwegian as a family. Previously we took a Carnival cruise before we had the kids. This experience was much better and we can’t wait to cruise again. The kids loved the water slides, ropes course and mini putt. They also had lots of fun at Splash academy playing outdoor games on the sports court and participating in their Survivor and Glow nights. We mostly stuck to the buffet in the Garden Cafe since we all could find something we liked whenever we wanted and we didn’t need to wait to be served. The food there was great especially for picky eaters. The kids liked the dancing in After Midnight and we enjoyed the Brat Pack show when they were at Splash Academy. As a family, we participated in a lot of the Atrium events like trivia, making balloon creations and cupcake decorating. Servers were always friendly and we were very impressed with the quality of service on the boat and at the ports when they were passing out drinks, jello and frozen juice pops. We will definitely cruise with Norwegian again. Read Less
2 Helpful Votes
Sail Date: March 2018
We planned this trip only a few weeks in advance. It was my husband and me, plus our three teenagers. Only my husband and youngest child had cruised on Norweigan before, so this was new for most of us! Arrived at our embarkation time ... Read More
We planned this trip only a few weeks in advance. It was my husband and me, plus our three teenagers. Only my husband and youngest child had cruised on Norweigan before, so this was new for most of us! Arrived at our embarkation time and all went smoothly. We carried our luggage on and snuck back to leave it in the cabin with no issues. Our cabins were great (side by side balconies on deck 9). Quiet location, easy to get to everything. This deck is directly over the lifeboats, which means you can't stand at the rail and look directly down to the water but that really never bothered me -- I was always looking off into the distance anyway!! Cabins were clean and well-appointed. We preferred 9854, which had the bed closer to the balcony vs 9852, which had the beds closer to the door -- it just seemed like a better layout and did not restrict access to the closet. Our steward seemed nice enough but made no effort to introduce himself. Our booking included the beverage package and 3 nights of upgraded dining -- thank goodness I had read on here to book the dining ahead, as everything seemed booked up by the time we boarded (at least for groups of 5). It was odd, because the restaurants did not seem full? We chose to eat at Bayamo (which was a charge on TOP of upgraded dining but was WONDERFUL and totally worth it -- just a dream meal), La Cuchina (the Italian restaurant -- we ate there our last night of the cruise and it was a fitting ending -- the best meal of the week), and the Churrascaria (lovely, varied menu and the service was great -- we never felt like we were being pushed into the lower quality items and loved the sushi at the salad bar!!). Other nights we spread out to various included restaurants and loved them all. We did not realize until Day 2 that we could get Continental Breakfast delivered for free to the cabins in the am by putting out a card the night before -- it was a wonderful addition!! As soon as we got on the ship we booked tickets for the comedy shows and liked both. One was better than the other, but both were fun. My husband loved the District -- the Craft Beer location. The selection was fabulous and the bartenders really went above and beyond to get to know their patrons. Our big issue with the cruise is that it was just so darned CROWDED. Most of the time we could work around it, but unlike other ships we've been on, there was no effort at all to make sure that people did not leave their things on deck chairs and disappear. This meant that some days there were chairs that were taken but unoccupied for many hours at a time (one day the 18 and over chairs at Spice were all taken by 9:30am but we saw some that were never occupied at all before we left at 4:00 in the afternoon). This was very frustrating for so many people! It was Spring Break but seemed pretty tame. Only exception is that there were some roaming (and clearly way beyond drunk) groups of teens and pre-teens out much later than I would have expected and they could be loud in the hallways and the balconies. We did not do any cruise-offered excursions but had a great day with Peat Taylor tours in Jamaica -- HIGHLY recommend them!!! Our teens did not ever go to the teen events but it seemed that lots of other kids did and had a great time. Read Less
4 Helpful Votes
Sail Date: March 2018
My last two cruises were with Carnival, and while we liked it, my husband and I (early 30s, no kids) were looking to try a different cruise line. I had been on Celebrity and Royal Caribbean as a kid, but all my friends kept raving about ... Read More
My last two cruises were with Carnival, and while we liked it, my husband and I (early 30s, no kids) were looking to try a different cruise line. I had been on Celebrity and Royal Caribbean as a kid, but all my friends kept raving about NCL so we went for it. The ship itself is huge and beautifully decorated. Our balcony room was very nice, and while the balcony is nothing extraordinary, we both loved spending time on it in the early AM or before dinner. We enjoyed the water slides on the ship, tried out the ropes course (which turned out to be more intimidating than I thought!), and LOVED taking late night walks around the Waterfront. The casino slots were pretty tight (no surprise there) but it's a huge casino area if that's your thing. What I didn't love was being nickel-and-dimed all week. Want room service? There's a surcharge. Want to enjoy a yoga class at the gym? Upcharge. Want a cappuccino at breakfast? Charge. I even booked a $300 body treatment at the spa, and later came to find out it didn't include use of the steam room/sauna/thermal suite, which they were asking $250 per person for the week. Ridiculous. Not to mention that a lot of the entertainment required an extra fee...I understand paying for something like Bingo, but the comedy shows?? Insane. The biggest disappointment was the food. Everyone raved about how NCL is a foodie's dream...not quite. Maybe if you compare it to something like Olive Garden or Outback, but if you think that's fine dining we're on very different levels. We tried Cagney's, Le Bistro, and Moderno, all of which were good but nothing great considering the upcharge. Bayamo was slightly better. The service at all of those restaurants, including the main dining rooms, was always PAINFULLY slow. A dinner for 2 should not take 2-3 hours unless we are sitting there chatting/drinking. O'Sheehans was decent for lunch. The one shining star was Pincho Tapas Bar which we wound up going to 3 times because we loved it so much. High quality ingredients presented beautifully...THAT'S gourmet dining. As for the staff on board, the majority just seemed very unhappy and like they didn't want to be there. I'm sure they were exhausted and burnt out from the seemingly understaffed ship. Finally, keep the kids out of the adult areas!! This is definitely not a ship for a relaxing couple's vacation. A group of ridiculously loud and obnoxious 6-7 year olds should not be allowed to takeover a hot tub on the sun deck for HOURS. My husband heard one of the kids tell his mom he peed in the hot tub, and the mom told the kid to shh and not tell anyone. Disgusting. Not to mention everyone coughing and sneezing all over without covering their mouths. No wonder I got a cold by the last day. Maybe we just picked a bad week with an especially awful group on board, but it just seemed like too many rude, classless people ruining the experience. And NCL has the gall to snark about Carnival all week? It was literally the same experience except Carnival's a lot cheaper and their specialty restaurants are worth the price. This was not a luxury experience, nor a gourmet experience. We loved having a week in the warm weather and spending time on the beaches, but I wouldn't recommend this ship to other couples. It's definitely a party boat for parents who don't want to watch their obnoxious kids. Read Less
2 Helpful Votes
Sail Date: March 2018
Can only compare to Regal Princess; We decided to try Norwegian for a change had a great time all in all pluses and minuses. Our only complaints were the buffet wasn’t as good as Princess but the restaurants were actually better. Too ... Read More
Can only compare to Regal Princess; We decided to try Norwegian for a change had a great time all in all pluses and minuses. Our only complaints were the buffet wasn’t as good as Princess but the restaurants were actually better. Too much focus on up selling with NCL and charges for basics such as Coffee, bottled water which was all free on princess. Pool has been sacrificed for the water park whereas Princess had two pools. So the sea days are cramped up on deck around the one pool. Luckily H20 made up for that as somewhere to cool off at the stern of the ship. This is a good ship for first timers the minuses were made up with pluses elsewhere as we had something to compare to. They do need to back off on the up selling it’s a turn off for anyone. This ship suits the 20-60 yr old demographic who want carefree cruising geared to a more lively experience. If your looking for quiet elegance this is not the ship or the cruise line for you. Read Less
1 Helpful Vote
Sail Date: March 2018
My second time on the Escape and it was quite pleasant. Originally booked as an eastern Caribbean cruise, it was re-routed to a western loop because of last fall's hurricanes. I showed up at the port around 13:45 and by then most ... Read More
My second time on the Escape and it was quite pleasant. Originally booked as an eastern Caribbean cruise, it was re-routed to a western loop because of last fall's hurricanes. I showed up at the port around 13:45 and by then most people had already boarded. At that time check-in was instantaneous, I literally walked from the curb to my stateroom in less than 30 minutes. I was in a solo studio again and loved it. It's just the right size for a person travelling alone. Connected to the solo studios is the solo lounge and we had a very good consistant group of around 10-15 solos participating in the meals, shows and activities all coordinated by our amazing Solo Host T-T (Terry Tesoro). The official CC Meet and Greet in the District Brewhouse was very well attended, as was the unofficial sail away party on the Waterfront. Service was quick and efficient in most of the bars as well as in the restaurants and MDR. Layout of the ship, activities and maintenance/cleanliness are all top notch. My only small complaint (and the reason I can't give this ship a 5 star rating) is the main pool area. It's a claustrophobic overcrowded mess. Shows were top notch as usual, 2 main shows were the same as last year, but seemed a little more polished and refined. Company Men dinner theatre show was superb, as was Memories of a Tenor. Ports were: Falmouth Jamaica: I am not a fan of Jamaica, could have done without this port. Grand Cayman: Got some great scuba diving with Lobster Pot Diving. Stirrup Cay: Brought my gear and snorkelled in the bay all afternoon. Was nice! Nassau: Scuba dived with Stuarts Cove (booked thru ship). Lovely dive sites! Overall very satisfied and will probably cruise this ship again next march. Read Less
Sail Date: March 2018
Second time in the Haven, and this cruise convinced me I will never cruise without the Haven again! Loved all the restaurants on the ship, we pretty much ate everywhere. Our favorites were Le Bistro and Bayamo. Entertainment was good. ... Read More
Second time in the Haven, and this cruise convinced me I will never cruise without the Haven again! Loved all the restaurants on the ship, we pretty much ate everywhere. Our favorites were Le Bistro and Bayamo. Entertainment was good. Best thing about the ship was the Haven experience. Excellent service, fabulous food and drinks and a beautiful sun deck and lounge. Conceirge was amazing and our butler really helped when my daughter got sick for some of the cruise. The cruise was a peak soring break week, and the ship, especially the pool area was packed beyond comprehension. People were putting pool towels directly on the pool deck and trying to sun right in the muddle of the path! Compare that to the haven area where though it could get crowded, never felt overwhelming and was simply a fabulous place to be in the sun. We loved GSC and all the ports. Fabulous escape from the everyday! Read Less
2 Helpful Votes
Sail Date: March 2018
We choose Norwegian due to it's reputation as a great cruise ship and it didn't disappoint. We had a great time and put some deposit for our next cruise.Ship was very accommodating, very clean. Service on the ship was excellent ... Read More
We choose Norwegian due to it's reputation as a great cruise ship and it didn't disappoint. We had a great time and put some deposit for our next cruise.Ship was very accommodating, very clean. Service on the ship was excellent and the entertainment was super. Food was great, very thing you could ask for. the Journey was great also and the waters we were taken too was really nice. Norwegian private island was super nice and they have buffet lunch with plenty of great food for free. We took two excursions, and they were nice, the host was person the tour guide were knowable with a great history of what the countries and islands had to offer. We did not travel with children but this ship accommodated families and singles, so much room on board that plenty of room to do what you want. This is our 2nd cruise and we'll definite be back. I'll be back on this cruise soon. Read Less
2 Helpful Votes
Sail Date: March 2018
My husband has always been skeptical about cruises and I haven't been on one for 20+ years. We picked the Escape because it seemed to have a lot for the kids to do. It turned out to be a great choice as there was something for ... Read More
My husband has always been skeptical about cruises and I haven't been on one for 20+ years. We picked the Escape because it seemed to have a lot for the kids to do. It turned out to be a great choice as there was something for everyone. I have 11 yo twins and they were never bored. I had high hopes for the kids club program but they decided it was "kid jail" so decided to pass. We only went to one show that was not kid-appropriate and they were fine in the cabin with a rented movie and it felt completely safe doing so. The shows were fantastic, particularly The Brat Pack and After Midnight. Kids loved Scotty Cavanaugh (juggler/comedian); family kareoke and Deal or No Deal in the atrium. I had hoped to go to the comedy club and Howl at the Moon but couldn't fit these in. NCL makes it easy to reserve shows/dinners with multiple touch screens, the box office, your cabin TV or their app. We waited too long to get in to the Teppanyaki Restaurant but wasn't too disappointed. It was ok not spending more money than we already did! The inclusive restaurant options were good but after 4-5 days, started to get old. We had some great meals and some so-so meals. The Garden Cafe was a nice option for quick, casual meals. There were so many options so the kids loved that. I loved the sit down restaurants for breakfast but on port days, didn't always have time. Dealing with the pool area was predictably crowded and loud on sea days. Despite NCL's best efforts to discourage "saving" chairs, it was still a problem and we often couldn't find a place to sit. The pools were very small for such a large ship but the water slides made up for it. My kids were obsessed with the one that went out over the sea and we had fun with that one too. They did the ropes course twice. it was often closed due to high winds, which we had expected. We only did two paid excursions. Dolphin Encounter and Dunn's River Falls in Jamaica and a catamaran/snorkeling trip in Nassau. I would recommend paying the extra $ for the dolphin swim (they offered an upgrade to the swim from the encounter on our bus ride over for $30--we should have done this). You Encounter groups are in the same pools/lagoons as the Swim groups and my kids were very envious and I'll admit, I was too. The Encounter felt like a glorified photo op. You could touch and "kiss" the dolphin but the swimming looked so much better. Live and learn. They gouge you for the photos (again, expected). We were non-committal and wandered in right before our group was leaving and they gave us a pretty big discount on the asking prices. Dunn River Falls was a can't-miss visit but man, was it crowded. I told our friends who are going on a non-cruise visit to Jamaica to make sure to ask if there is a day where there are no or fewer cruise ships in port as it was crazy busy. I feel they downplayed the physical difficulty of the hike up the falls. I have a bad knee and it was pretty treacherous but I am so glad I did it. Such a unique experience. We arrived to Grand Cayman on a somewhat overcast, rainy day. We decided to take a cab to 7 mile beach and were dropped off at a "beach club". We should have asked to be dropped elsewhere. It was nice but touristy and crowded. Great Stirrup Cay/Bahamas, the NCL private island was a nice, relaxing day in port. There was some good snorkeling and plenty of chairs for everyone. Food and drinks were provided and just a little bit of shopping at their "straw market" before getting back on board. Nassau, Bahamas was a nice surprise. I found the people there so friendly and kind. Our 8:30 snorkeling trip was postponed to 11:30 due to "mechanical difficulties" that the catamaran crew later knew nothing about. They did offer a full refund for those who didn't want to go later and a 30% discount to those of us who did. The catamaran was huge and it was a nice trip to the snorkeling site, although they didn't sail the boat and I'm not sure why. They snorkeling site was just so-so with several other groups there but it was a good intro to snorkeling for the kids. All in all, we had a wonderful trip and we would do it again. We normally prefer travel where we set our own agenda and have the opportunity to explore an island more thoroughly, but we both felt it was nice to not have to think about so much. The crew was fantastic! We loved our Filipino friends especially. "Washy Washy, Happy Happy!" when they gave hand sanitizing sprays. :-) There were only a couple times the crowds were noticeable but it otherwise felt manageable for such a large ship. My husband won big at the casino, too, so I'm sure that will stick in his memory! Read Less
Sail Date: March 2018
Nice ship, crew and ports. Didn't make it to Stirrup Cay because of weather, that was disappointing. Uncontrollable! Food was good! Cagney's was very good, except for the Mac & Cheese. Great steaks and box Mac & ... Read More
Nice ship, crew and ports. Didn't make it to Stirrup Cay because of weather, that was disappointing. Uncontrollable! Food was good! Cagney's was very good, except for the Mac & Cheese. Great steaks and box Mac & Cheese, makes no sense. The Chef should look into Beechers. And what was that nasty cheese they were making omelets with. Didn't even melt. Im sure the packaging said "no natural ingredients added." Parents, watch out for the arcades. On average $1.50 a game. I would think the ship would at least make that free. Next ship design make the pool bigger. Sorry dont mean to sound to negative about a couple of little things. The ship was very clean. I even noticed the Chief of Hotels, ( I believe that is his correct title), ran his finger along the top of a sign to see if it was dusted. No dust! Now that is someone who take pride in their job. Overall I would do it again. My wife and the couple we cruised with are already talking about doing a 12 day, only if I can stay in "The Haven." :) Read Less
Sail Date: March 2018
This was our second cruise on Norwegian and although we love the "freestyle" feel of the cruise, it is difficult to feel free when you have to make reservations every night for the specialty dining places or eat at 9 pm, if then. ... Read More
This was our second cruise on Norwegian and although we love the "freestyle" feel of the cruise, it is difficult to feel free when you have to make reservations every night for the specialty dining places or eat at 9 pm, if then. Part of the draw to Norwegian is to not be on a schedule! This ship is so large and there just simply isn't enough Sun/pool deck space for this many people. If you don't go out and reserve your deck chair by 7 am, you might not get one till 1-2 pm in the afternoon. They are supposed to watch chairs and pull items when left unattended for over an hour, well I saw that happen once! Cigars are only to be smoked in the Cigar room, and people were lighting up in all the smoking areas. On the front Sun Deck guests were puffing on their vape pens in the deck chairs and non-smoking area's, when we informed the staff, they said they'd take care of it...never did. Our bed was so hard, we didn't get one good night of sleep. Found that most of the food was either very salty or no flavor at all! We wanted a nice juicy burger and the only place you could get that was Margaritiville and you had to pay an additional service charge for that! Seems like everything is starting to have additional fees associated with it. Too play ping pong you have to rent the paddles. Bottled water is $5.00 and you can't reflll your own water bottle in the cafe. The themed party nights are great, but why does it have to be all techno music. The 80's night would have been great, but they ruined it with adding techno to all of it. The adult only parties were filled with kids! We were very disappointed! Read Less
4 Helpful Votes
Sail Date: March 2018
We choose this 7 day cruise because it was a newer ship with port destinations we had never been to before: Jamaica, Bahamas, and Grand Cayman. As first time cruisers we liked the fact that there were only 2 days at sea. In the end we had ... Read More
We choose this 7 day cruise because it was a newer ship with port destinations we had never been to before: Jamaica, Bahamas, and Grand Cayman. As first time cruisers we liked the fact that there were only 2 days at sea. In the end we had 3 days at sea because the ship couldn't stop at Great Stirrup Cay due to rough seas. For the port destinations we liked Grand Cayman the best and enjoyed our time walking around and on the beach (didn't book shore excursion). In Jamaica we took a shared bus to Montego Bay. Nice beach but nothing exciting and drinks were overpriced. Overall we enjoyed the Norwegian experience. Pros: - newer ship; well maintained, updated, clean - balcony cabins were spacious, good use of space, lots of storage, and newer features - friendly and helpful staff all around - complimentary dining was good with lots of options (we are picky about our food and like to eat healthy and clean but managed just fine. I was able to ask for almond milk with my breakfast) - embarkation and disembarkation process was efficient and smooth, as well as all stops at ports. Cons: - buffet restaurant was a little crowded at breakfast and lunch - main pool area (during days at sea) was chaotic and overcrowded. We ended up spending our time at Spice H2O which is an adult only section. Good choice if you don't have kids but still need to get there early if you want a good lounge chair spot. - There were many obnoxious, rowdy people (mainly Americans) who were loud all the time in the bars, restaurant, and poolside. I'm not sure if this is because Norwegian often has promotions on free drink packages and as a result there were many drunk people on board. Overall a great experience and we would definitely cruise again. We prefer a quieter environment so in the future we would likely choose a higher end cruise line that caters to a different type of individual and doesn't offer a free drink package! If you want to be on a newer ship, with good service, dining, and cabins, but don't mind the party atmosphere this is the cruise for you! Read Less
Sail Date: March 2018
We have been on many NCL cruises (about 10) and have always loved them but the last 3 cruises (the Getaway, Breakaway and the Escape) that either myself and or my family have been on we have noticed that NCL food and entertainment has ... Read More
We have been on many NCL cruises (about 10) and have always loved them but the last 3 cruises (the Getaway, Breakaway and the Escape) that either myself and or my family have been on we have noticed that NCL food and entertainment has slowly been getting worse. In the free dining rooms you now have to pay for some of the items on the menu and the quality of the food and selection has gone way down hill, it use to be like going to a 4 star restaurant now it is like going to a 1 or 2 star restaurant. The shows use to be top notch and again now the are like going to see a very poor off Broadway show, they give you more free perks now but the prices have gone way up from what they use to be, so they are really not free. I will say though that the new Breakaway class ships are very nicely laded out especially the outdoor area on deck 8 but not enough to make me want to ever go back. Read Less
Sail Date: March 2018
This trip was one of the best. We stayed in the Haven so the experience was enhanced. The embarkation process was so easy since we were escorted from the check-in area to the ship directly and didn't have to wait in a single line. ... Read More
This trip was one of the best. We stayed in the Haven so the experience was enhanced. The embarkation process was so easy since we were escorted from the check-in area to the ship directly and didn't have to wait in a single line. Once we were on the ship the concierge in the Haven handled all of our little issues on day one, and proceeded to help us out throughout the week. We booked massages, excursions, and handled a billing issue all from one place and did not have to wait in any line. The food in the Haven Restaurant and the specialty dining locations were amazing! Definitely some of the best food I have had on a cruise ship. The service in those restaurants was top notch and the servers always remembered us by name. The entertainment on board was definitely some of the best. One show that we saw that stood out was The Brat Pack. It was so well done, and the music was incredible. I was definitely dancing to it and wish I could see it again. We visited Grand Cayman, Jamacia, and Nassau. They were all very nice, and we had some great excursions. We were unable to go to Great Stirrup Cay because of the weather so we overnighted in Nassau instead. One thing that that was a saving grace was having access to the Haven. The ship itself can get very crowded especially on sea days. So it was nice having the secluded space that was 100x times quieter than the rest of the ship. One of the most crowded places was the Garden Cafe so we just avoided it. Read Less
1 Helpful Vote
Sail Date: March 2018
Great stirrup cay was cancelled which left Jamaica, which you have to book an excursion for, or stay in the shopping compound. It sounds like GSC is cancelled often or is dangerous to swim in per previous reviews yet they show snorkelling ... Read More
Great stirrup cay was cancelled which left Jamaica, which you have to book an excursion for, or stay in the shopping compound. It sounds like GSC is cancelled often or is dangerous to swim in per previous reviews yet they show snorkelling as the highlight of this tour. Grand cayman was our favourite, although we didn’t do an excursion. Parts run down and not spectacular. What NCL doesn’t advertise is that you can get around fabulously with public buses (for $2-$3!). Bus terminal (bunch of vans lined up) is near city hall. Just ask a local. Very friendly bus drivers. You can hail them down along any road. $10 each way to the stingrays. But it’s a long way so get off the ship first thing to get an early bus. Food and service was not as good as celebrity. No bread, b&b plates, no coffee offfered in dining rooms at end of meal. Shrimp cocktail we ordered special was a joke. Tiny little shrimp. Like nothing I’ve ever seen in a cocktail. Scrambled eggs at breakfast have to be powdered. Consistency is mush. Eggs Benedict sauce is not true-no lemon or egg yolk in it that I could taste. -Some beige cream sauce. . Ice cream flavours - no chocolate chip or mint chocolate chip ever! Just plain stuff. Van choc stawb. Pistachio! And banana ever day - since when is that a popular flavour? Thought they would switch it up a little more. Lack of really good seafood in the regular dining room. Tilapia is such a cheap fish. And no wonder! It was found to cause mysterious nervous disorders. I don’t touch it. Not many ethic foods on the menu. How about cordon bleu or interesting mediterranian, Mexican, Cajun food. Some dishes with a bit of spice would be nice. Most of the food was pretty good but those were the bigger disappointments. Enteratainment was top notch. Two broadway-like shows excellent. Howling at the moon - Rhonda Hughes is a delight. Very funny person who connects with the audience. Pool size is a joke. And the deck chairs insufficient for number of people. If everyone would not save chairs and take their stuff with them when they are off having lunch or participating in an activity, we would all have the opportunity to go on deck for an hour or two. Ship really clean. Bartenders, especially at atrium who knew how to make a different drink I like. The day they didn’t dock at great stirrup cay- I had to search for a bar tHat was open when doing indoor activities. Not good. And we got a $9 credit each for missing that port!!! Wow. Just a word of caution. We bought some art-lu,ckily mot too much but I have read the reviews of park west and that they are really shady. Why does NCL have them on the ship!! Go for the fun and if you buy something...we’ll you take your chances, it seems. If we get ours with no trouble I will update this review. Had a balcony cabin on 13th aft and loved it. Painting classes are a joke. Nothing like the ones the advertise on the tv in your cabin that show a real artist giving you tips. They had young adults who were cleaning dishes an hour before telling you to “paint a beige circle here”. The “art” that the instructor completed during class was like a 10 year old. And the “art” that they were imitating wasn’t even good! Shame on NCL. Either have someone half decent or don’t charge the exorbitant fee for $2 worth of materials and let everyone just do it on their own. Deal or no deal game is a huge money maker for the ship....translation sucks athe money right out of you. Couples games are a hoot. They should be an every night thing. Read Less
2 Helpful Votes
Sail Date: March 2018
Really enjoyed our first cruise on the Escape. We had a balcony room on the 13th deck in the aft section of the ship. Quite spacious and surprised at all the storage space. The bed was super comfy as well. The cruise staff were wonderful, ... Read More
Really enjoyed our first cruise on the Escape. We had a balcony room on the 13th deck in the aft section of the ship. Quite spacious and surprised at all the storage space. The bed was super comfy as well. The cruise staff were wonderful, 5 stars. Only suggestion would be to change the entertainment. Time for a new broadway show. All in all we had a wonderful time. Impressed with how organized the ship was with docking at ports. Very easy to get off and on. We loved Grand Cayman, our favourite port. Really disliked Nassau, not as friendly and overpriced. Food pretty good but need to change up items at the buffet. We did the beverage package and internet offer at the time we booked the cruise. Highly recommended the drink package, however internet is terrible, so slow. Half of the time could not even send out emails. I have to applaud the staff of the Escape, not sure how they do it everyday, they keep on smiling even when dealing with rude guests. I highly recommend the Escape and plan on taking a cruise again. Read Less
1 Helpful Vote
Sail Date: March 2018
I wanted to try one of the new larger Breakaway Class ships. After taking it though, I think they mainly added passenger cabins as an increase in size over the Getaway, which we've been on 3 times. The rooms also seemed smaller bay ... Read More
I wanted to try one of the new larger Breakaway Class ships. After taking it though, I think they mainly added passenger cabins as an increase in size over the Getaway, which we've been on 3 times. The rooms also seemed smaller bay a few inches than the Getaway last year. The Brew-Pub and Wine-Bar were nice additions! Too crowded on the sun decks. and very crowded in the halls. Once you get a seat you like, it is probably best to keep it for a while. Other than that, the food was great! The personnel at the Wine Bar were fantastic! Took all the winetastings offered. The selection of Beer at the Brew Pub was excellant. The Food Republic was very nice for a small upcharge. I liked this for sushi better than on the Getaway. The entertainment choices were not the greatest. Still had a great time! Crew was fantastic! Read Less
1 Helpful Vote
Sail Date: March 2018
Absolutely LOVE the cruise. This was my first 7 day cruise. I've only done 3 day ones previously and it's amazing how much stress just melts away around day 4-5. I took full advantage of the $50 per port shore excursion ... Read More
Absolutely LOVE the cruise. This was my first 7 day cruise. I've only done 3 day ones previously and it's amazing how much stress just melts away around day 4-5. I took full advantage of the $50 per port shore excursion credits and crossed dolphins and sea lions off my bucket list. I wish 'relaxing catamaran rides to (where ever) didn't feel the need to include blaring music the whole way, but that isn't really the fault of NCL. I still don't know what the big deal is with shopping though (duty free or otherwise). Tip: Print out your vacation summary or any information you may need at least a few days before your cruise. I forgot to do so, and MYNCL moved the cruise to my historical cruises (no detailed summary) the DAY OF my cruise. (Couldn't find my itinerary the morning of my cruise.) I didn't like the daily announcements that woke me up every morning. They mostly covered what was already in the daily newsletter, and only served the purpose of waking me up on days I would have preferred to sleep in. They have announcements that broadcast in the room, and ones that broadcast in the hall. The ones out in the hall wake you up too, so what is the difference? I saw the hit show 'For The Record' by the Brat Pack 3 times. It was really amazing! Stay away from the casino. I went every night and never saw any 'winners' but I guess that's the point of a casino. :) As far as parking goes, most people recommend parking at the port due to crime and homelessness of Miami. But I didn't want to shell out over 150 dollars for the week (its $22 a day). So using Spot Hero (online website) I parked in the Marriot Courtyard parking lot by the airport (self parking with a parking attendant/gate felt real safe). At first I was hesitant with using online reservation so I went to the Marriot first, saw the location and verified they support Spot Hero, then I got on my phone and made the reservation. It was $9 dollars a day (normal Marriot price was way more) . I took a Lyft to and from the port which cost me 12 dollars round trip. (New users can find promo codes for discounts). So in total I spent about $75 on parking and transportation. There are cheaper valet-only parking lots but I will only ever do self parking. Not that I don't trust them, but a lot of the valet-only lots park your car offsite because they oversell the lot and car accidents happen. Read Less
1 Helpful Vote
Sail Date: March 2018
Ship is very big, with that you will bump into people everywhere you go. Forget the elevators, anless you will use them only in early morning hours or late at night. You will wit forever for an elevetor (with a lot of other people) and ... Read More
Ship is very big, with that you will bump into people everywhere you go. Forget the elevators, anless you will use them only in early morning hours or late at night. You will wit forever for an elevetor (with a lot of other people) and when it finally arrives it will be packed with one or two people getting out), if you get in - it will stop at each deck going up or down. On board entertainment reservations from your state room are useless and noone checks - so get to the show you want 10-15 minutes early or you will be standing. Dinner reservations made prior to sailing are NOT honored; you will stay in line with everyone else. I purchased premium unlimited internet, worked fine when in port, unstable connection while at sea, this is understandable. What is not understandable is why internet IT rep is taking breaks when half of the people on the ship have questions. Overall entertainment was culturally and thematically on sided. Apart back street boys, be gees and one madona song it was predominantly hip hop, rap themed dance parties. The 90’s, as I remember, had many more other performers and styles besides what was presented by DJ. This is not the “Escape” issue – this is our experience with all Norwegian cruises we took. Overall entertainment was not diverse. One good thing I can say is that comedians did not cross the line with politics. I look forward for Nowegian to address and correct this oversite and on our future cruises to experience a healthy mix of trending music songs from variety of genres as well as bringing techno and electronic dance music to the dance floor mix. Pool - too many people on the ship - on a day at sea, pool looked like a can of sardenes. You are better off booking a spa session and enjoy tranquility of thermal room, visit steam room or sauna and a snow room, relax in a aqua jet and caskade masage pool. If you like beer, The District Brew House is the place to visit on board. This time we traveled without kids, but there were a lot of kids on board, with many activities for them, but long lines for activities by the pool. Read Less
1 Helpful Vote
Sail Date: February 2018
We originally were on the Eastern Caribbean cruise, but the 2017 hurricanes changed things. However, we had a great time! Being previous NCL cruisers (Pearl, Epic, Getaway and now Escape), we have a good understanding of NCL practices. ... Read More
We originally were on the Eastern Caribbean cruise, but the 2017 hurricanes changed things. However, we had a great time! Being previous NCL cruisers (Pearl, Epic, Getaway and now Escape), we have a good understanding of NCL practices. We must say, the Escape was going to be a make-it-or-break-it decision, since we had a poor customer service experience aboard the Getaway. On the Escape, from our cabin steward, Alexander was fantastic! The pool staff were great! Constantly greeting you, being seen, getting your drinks to you timely. Was superb service! Smoke near the casino area was a bit of a problem, but nothing we would worry about. Ship store needs to have more NCL Escape shirts and ship Christmas ornaments. Many (including us) were returning and looking and none were onboard. Ship was clean, food was very good and entertainment was very, very good. We did the wine lover event and two shows. Will definitely keep the Escape in mind for future cruises Read Less
Sail Date: February 2018
Speciality dinning is good, staff is superb as usual. However, shore excursions need a lot more work - limited choices and chaotic at times. Entertainment needs improvement as well. The two broadway shows didn’t live up to hype, kind of ... Read More
Speciality dinning is good, staff is superb as usual. However, shore excursions need a lot more work - limited choices and chaotic at times. Entertainment needs improvement as well. The two broadway shows didn’t live up to hype, kind of disappointed. Adult pool areas - kids and teenagers are allowed???? Didn’t even get a chance to try out the hot tub although there were so many. When we were on Epic, we learnt to use the IConcierge App to get hold of each other on the ship, book our activities, shows, dinning needs etc. We know exactly what we plan to do from the app. However, on escape, the app is not working as well. You can view what you book and reserved. Even on TV, the planner didn’t work. I have to go get my plans printed to keep track of my reservations. That need to be fixed! Best part of the ship - the waterfront! Read Less
2 Helpful Votes
Sail Date: February 2018
I traveled solo for this trip and I stayed in Miami 3 days before this cruise. I had more fun in Miami those 3 days than I did the entire week of the cruise. Now my review is about my experience on this ship. This has nothing to do ... Read More
I traveled solo for this trip and I stayed in Miami 3 days before this cruise. I had more fun in Miami those 3 days than I did the entire week of the cruise. Now my review is about my experience on this ship. This has nothing to do with NCL as a whole or their brand. I think they have completely reinvented cruising and what it means to be a cruiser. I have even booked my next cruise before I even stepped foot on this ship. Embarkation day 2/24/18 was probably the fastest and smoothest I have ever experienced. it was probably a half hour from the time I was dropped off until I was on the ship. The Ship is huge. It is beautiful inside and out. We were immediately directed to go to the buffet. I had just eaten so I opted to go to the top deck (Spice H2O) and wait for my room the be ready. The weather was beautiful and the view was incredible. It went down hill from there. First off there is over 4000 people on this ship, I believe there needs to be more elevators. The lines and the wait for the elevators was insane. This was an issue for me all day everyday. Also while I think it is amazing that so many people traveled from Europe to go on this trip, manners must not be taught in those countries. I have never been ran into and nearly knocked over by so many people trying to get on the elevator while I am trying to get off, the biggest culprits were the plentiful very unruly children. They need to learn to let people get off before you get on. So after the very long wait at the elevator and once I was able to get to my room I was happy. My room steward was amazing the whole trip. I tipped him a couple extra times for his great service. once I unpacked I went back to Spice H2O and had a couple of more drinks, until the muster drill. That was the easiest muster I have ever been too. even taking my time to get to my station I was still the first to arrive so yet again I waited and waited and waited for the other people to arrive. Apparently they can't be bothered to show up in a reasonable amount of time. After muster I went back to the Spice H2O deck and enjoyed the rest of the night. It was beautiful. Day 2 (sea day) i was hung over and I spent 90% of the day in my cabin watching movies and TV shows and I had enough of the crowds from the day before I wasn't dealing with it at any level on day 2. I ordered room service. Day 3 Jamaica. I was not thrilled with this stop, I had never wanted to go to Jamaica and I can now say I have been I never have to go back. I spent about an hour in the port. I did a little shopping and ended up at Margaritaville. The service was horrible at the bar. I sat their for 10 minutes while the bartender played on his phone and wiped down the bar even before he served me the 1 drink. I immediatley returned to the ship. I took this opportunity to explore the ship a little and go up to Spice H2O. This is where I witnessed the meltdown by the bartender on duty. I have never seen this kind of behavior from a staff memebr of any cruise, in my life. He made sure that we all knew he was not happy. I refused to let him wait on me anymore after that. Day 4 Grand Cayman, I had been here before I didnt want to go again so I stayed on the ship. By this time I had been to the buffet several times and I have to say the food is horrible. This was the first time I tried O'Sheehans. The food was not all that great either and the service was terrible and man they could be rude as hell. I was scolded on 2 different occasions in the place. This was the place I was looking most forward to enjoying as well. My only advice is CHECK IN WITH THE HOSTESS .... I learned that real quick and very rudely, the second being, guys wear shirts with sleeves in this irish pub after 5pm or you will get told off again. I knew the 2nd was a thing in all the upscale pay restaraunts but not in the free ones. Day 5 Great stirrup Cay. I did not get off the ship this day either as the tender was unreasonable long and I didnt want to wait. I stayed on the ship and enjoyed some of limited open area's on this ship. It needs more and bigger adults only pools. I did get to use the hot tub for a while by myself this day and it was fantastic. By this time I was sick of this ship and was counting down the seconds till i could get home. Day 6 sea day. I didnt leave my room. I knew the ship was going to be packed and over crowded everywhere I went on the ship I opted to stay in my cabin. I was going stir crazy by this day. My neighbors on either side of me were horrible. On one side they slammed their door whenever they entered and left the room. This went on 24/7. The neighbors on the other side were constantly banging on something. I swear they never left their room because I listened to that for 7 days, they also liked to get drunk and scream from their balcony at all hours of the night. This made it hard to enjoy my balcony by leaving the door open at night to get in that amazing sea air. Day 7 Nassau. Well This was the stop I wanted to see the most and probably spent the least time in. There were 3 or 4 ships also in port that day so when I got off the ship the port and streets were so crowded. Not fun to see the sights when you are being touched by more strangers at once than in your entire life, I did very little shopping here. I was proabbly in port 45 minutes. I hate crowds. I hate being touched by strangers. I went back to the ship and started packing because I knew I would be free in 24 hours. Overall, of all the cruises I have been on this was my least favorite ,Maybe it was because I went solo, maybe because It was not the original cruise I had booked. I hated this cruise. I hated this ship. The first few days I found the staff beyond rude and not friendly at all, they did warm up after a couple of days. I would still say it is way to big and way to over crowded. I will never sail a mega ship again. Read Less
Sail Date: February 2018
EMBARKATION - We were in HAVEN 9106, got to pier at 10:30 am had separate check in area. Got on ship within 5 minutes. CABIN - 9106 Haven very front of ship, was beautiful, living room and bedroom balcony off living room, large window ... Read More
EMBARKATION - We were in HAVEN 9106, got to pier at 10:30 am had separate check in area. Got on ship within 5 minutes. CABIN - 9106 Haven very front of ship, was beautiful, living room and bedroom balcony off living room, large window in bedroom..Very large bathroom. Shower with jets, and a bathtub, 2 sinks. 1st night lots of noise outside the bedroom window from 10pm to 2am. thought 1st night everyone is partying, no big deal. 2nd night same thing, from 10pm to 2am. Found out employees bar and party area is on deck 8 right below the window in bedroom. Will never get a forward facing cabin again. WAY too far from everything. We usually get a mid ship cabin and will from now on. ENTERTAINMENT - Book everything you want to see on line from home. Brat pack wasn't our thing, didnt think the guys needed to strip down to tighty whities and prance around, was stupid. Just singing the medley of 80's songs would have have been great without the skits. After Midnight show we liked. based on Cotton Club in Harlem. lots of tap dancing etc. Only played 2 trivia games which we like, most were too crowded, no where to sit. Not So Newlywed game we like too, but same thing. Was so crowded no where to sit. Most games were in atruim way too small to hold the crowds. had fun gambling, same thing though, too crowded. Very smoky. FOOD - We ate at Haven restaurant for breakfast most mornings. Was very good. Ate at buffet for breakfast once and lunch most days, always found something we liked.Had lunch at TASTE MDR one day was VERY good. . Ate at Savor one of the main dining rooms one night, was awful! We left and went to buffet. Ate at Cagneys steak house ,was very good, Service was good very friendly. La Cucina was very good too. Husband had lasagna huge serving! SHIP - Was beautiful, but very crowded. Didn't like the casino set up, was too spread out and open, so smoke was in all areas above and below, and around it. We will go back to mis size ships. Read Less
1 Helpful Vote
Sail Date: February 2018
We were detoured, because of the Hurricanes the previous year, but, how can you not like the western Caribbean. We were on the NCL Escape. I prefer an Aft Balcony because of the larger size balcony. Great accommodations, the food was ... Read More
We were detoured, because of the Hurricanes the previous year, but, how can you not like the western Caribbean. We were on the NCL Escape. I prefer an Aft Balcony because of the larger size balcony. Great accommodations, the food was fantastic. I would go to Moderno Brazillian Steak House and Cagney's Steak house any time on dry land. The entertainment, especially The Company Men, was excellent. The staff, in all aspects, were cheerful and always seemed to take the extra step. Our first stop was Jamaica. I was not a fan of Duns River Falls, so we went on a Bamboo ride on the Martha Brae River and was pleasantly surprised. Our boat Capt, Blake, was informative and great to speak with for a very relaxing excursion. We just sat back and enjoyed the ride and lessons about Jamaica Next, was Grand Cayman, White House Beach Getaway. The beach was great, but, it was rocky going out to the water. My one complaint about the facility is there are not enough rest rooms. We also stopped at Great Stirrup Cay, which is just a nice Beach day, and Nassau Bahamas, where we went on the Seahorse snail and Snorkel. Lots of fish and coral, so it was a beautiful day. Read Less
1 Helpful Vote
Sail Date: February 2018
I was in a group of about 30 people. We chose this cruise because of the Freestyle aspect for dining and entertainment, and the on-board credits we recieved for having a group. The first thing that struck me was how clean and modern ... Read More
I was in a group of about 30 people. We chose this cruise because of the Freestyle aspect for dining and entertainment, and the on-board credits we recieved for having a group. The first thing that struck me was how clean and modern alll areas of the ship were. I especially liked how the halls and doors were lit. The dinnig was superb. You could'nt ask for better food and a greater variety and selection. The staff were very attentive in the buffet area and restaurants. There was more than ample recreation and entertainment activities available, all of which were professionally run. Touring the ship was also amazing. Everywhere we went we discovered something new to view or get involed with. I especially like how many different restraunts, bars, and shops there were on multiple decks. The private island was my favorite excursion because everything was included with the room card and the swimming was great. Overall everyone was very pleased with the cruise from start to finish. Good job NCL Read Less
Norwegian Escape Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.9
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Service 3.0 4.0
Value For Money 4.0 3.7

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