9 Helpful Votes
Sail Date: December 2016
Sea Cruiser vlog decided to have a group cruise and we had to join and this was the ship. Embarkation was fast and smooth except for security accidently hitting my wife in the mouth. Departing port at 7pm gave us a ton of time to explore ... Read More
Sea Cruiser vlog decided to have a group cruise and we had to join and this was the ship. Embarkation was fast and smooth except for security accidently hitting my wife in the mouth. Departing port at 7pm gave us a ton of time to explore the ship and participate in group activities which were a blast. The buffet was excellent with fantastic service and never seemed too crowded. (Hint, the further you get towards the stern the better it became) and the words "washy washy" will forever be a joke in our house. Lol The layout of the ship is easy to understand and get around, the pool deck crowded and not enough sun exposure for the children's side. Rope course was a blast, water slides fun and the basketball court was awesome except it was being used by the various children's programs all the time so actually getting a constant workout for my basketball player was impossible. The mini putt was fun and the arcade very enjoyable. We ate at three up charge restaurants. Tepanyaki was amazing! 10 out of 10 and hindsight I wish we had done it three times. Moderno was good, eating outside was very enjoyable and service was great. Le Bistro, was horrible, the only redeeming factor being wait service and the desert. In all dining locations service staff refused to combine tables to accommodate our group of 20, separating us and even serving us at different times, understandable in Tepanyaki but unacceptable in the other locations. Little comment here about the "patio" dining at Le Bistro, being right below the casino I hope you like cigarette smoke with your food. The ports were great, we did our own thing at all three and enjoyed it. Coki beach in St Thomas was busy but the snorkeling was incredible and just a taxi away. Tortola tour of the island was fun and beautiful and exploring Nassau and the straw market on foot was a blast. In all cases getting off the ship was easy and getting on the ship a blast. Little note here, how Norwegian staff handles getting back on the ship is something all cruise lines should adopt. Covered sitting area, ice water and washcloths waiting for use and the party outside the ship was a blast. Saw two shows while on board, Brat Pack was fun, and had us singing, After Midnight was fun, and still has my wife singing tunes from it. Overall I would say the Escape was a mixed bag of good and bad, the group we were with made it special and definitely made it special. I would go again if I found a great deal but only if. And here is the postscript. Why don't cruise lines place trash recepticles through the decks? I'm so tired of seeing trash just laying around or cups blowing around the pool decks. But where else can we put them when we are done? I take them back to the bar but there needs to be a better idea. Also, only one towel animal on this cruise. Doesn't bother me and our room steward wasn't that great but it did bother my wife and son. Read Less
6 Helpful Votes
Sail Date: December 2016
The Norwegian Escape is big, bold and beautiful. We enjoyed this cruise immensely Pros: 1. New ship, with more public areas than you can imagine using in 7-nights! 2. Good dining options both free and up-charge. 3. Very ... Read More
The Norwegian Escape is big, bold and beautiful. We enjoyed this cruise immensely Pros: 1. New ship, with more public areas than you can imagine using in 7-nights! 2. Good dining options both free and up-charge. 3. Very friendly and courteous staff. 4. Nightlife for us was great. They had dancing outside in Spice H2O almost everyday, the Skyline bar had dancing as well and was a very fun place to be! The Atrium hosted a Latin Night which was amazing! 5. Kids club was amazing! My daughter would ask to go as much as possible and the staff here were amazing! 6. Embarkation was easy and generally smooth. 7. The ship was fully booked and very busy. With this in mind I never waited more than 5 minutes for a drink. Meals were generally quick as well. I think are longest meal was 2-hours which is O.K. for us as we like to take our time. Generally we could have been finished within 1.5 hours. 8. The ropes course is amazing! 9. The water slides are amazing! 10. We had no issues booking shows on the ship. As mentioned our sailing was very full and we were able to book entertainment directly on the ship and in some cases just before the show! 11. The specialty restaurants are really good! Le Bistro was fantastic and highly recommended. Not Great but just an observation: 1. On busy sailings (like ours) the elevators are very busy and often full. We chose to use the stairs to help burn off the beverages and food so we were O.K. with this! 2. The pool area for adults is too small and becomes crowded on sea days. There are spaces further away where you can find lounge chairs, but they are far from the pool. 3. Leaving the ship on port days felt very disorganized and rather rushed, but there were about 6000 people trying to exit the ship so I do not think this can be faulted to Norwegian.... just everyone's eagerness to start their day in port! 4. Timing of shows does not sync well with the start of dining at night. The restaurants open at 5:30pm and shows start at 7pm. If you want to enjoy diner and not rush you do not have much time. We enjoyed this cruise immensely and will sail again! I have already recommended this ship to many of my friends and hope they have just as much fun as we did! Read Less
Sail Date: December 2016
This was my first time cruising with Norwegian and it was a great cruise for the price! I have previously been on two Royal Caribbean cruises and loved them, but my mom is an avid knitter and found a group that was going on this cruise and ... Read More
This was my first time cruising with Norwegian and it was a great cruise for the price! I have previously been on two Royal Caribbean cruises and loved them, but my mom is an avid knitter and found a group that was going on this cruise and holding classes while we were at sea. Since there were so many people they got us all a great discount so I tagged along. My mother has a fused ankle so she was worried about how well she was going to be able to get around but the crew were very accommodating with bringing the wheelchair to our cabin and getting her where she needed to go in a timely manner, with the only exception being on disembarkation day we had to meet them at the elevators on the main deck. My favorite thing about Royal Caribbean has always been how wide of a variety of spectacular food they have, especially since I am a mildly picky eater, Norwegian didnt have nearly as much variety as RC and the food they did have was good but not spectacular. If you can eat anything it might not be as big of a deal to you but for picky eaters you will have to get used to eating the same things every day. The one food item that I did absolutely love was the Honey Creme Brulee! The shore excursions offered were decent! I ended up buying tickets to the Coral World Park and for the Turtle encounter in St. Thomas directly from the Aquarium since the cruise didn't offer the Turtle encounter. It was a great experience and I got amazing pictures! I also bought the Sting Ray Encounter in Nassau which was cool, and when I got to the island I was able to add on the Dolphin swim for a much cheaper price than was offered for the same experience on the ship! I would defiantly recommend the excursion to everyone I know! The redeeming part of this cruise were the passengers and crew! Tyler the Cruise Director was such a ball of energy and made every activity he attended a blast. The ship had great themes for every night! My personal favorite was 80's night at the Spice H20 bar. I made some great friends the very first night of the cruise and we all somehow managed to find each other every night to have a blast! It was an unforgettable experience! Read Less
8 Helpful Votes
Sail Date: December 2016
Our cruise on the Escape was our first ever, and we're ready for more! We were lucky enough to get in on the Free at Sea offers so we had the unlimited beverage package and specialty dining package included. We also booked one of the ... Read More
Our cruise on the Escape was our first ever, and we're ready for more! We were lucky enough to get in on the Free at Sea offers so we had the unlimited beverage package and specialty dining package included. We also booked one of the Spa suites that gave us access to the Thermal Suite in the spa. For our dining package we chose to eat at Moderno, La Cucina and Teppanyaki - all 3 were excellent. We ate twice at O'Sheehans and it left a little to be desired - the service was a little slow and my salad was warm. We were really happy with the buffet. There were lots of options and it stays pretty much open all day in case you need a quick snack in between meals. I highly recommend the thermal suite package - it helped give our cruise that something special. The thermal loungers were a great place to relax at the end of a busy day and children aren't allowed in so it's one of the truly quiet spots on the ship. My husband and I were a little worried that we'd get bored on our days at sea, but we found plenty to keep us busy. The For the Record:The Brat Pack show was excellent. It had a phenomenal cast and was hands down one of our favorite experiences on the ship. The Levity comedy group and Howl at the Moon dueling pianos were also a good time. The ports on our trip were St. Thomas, Tortola and Nassau. Since this was our first cruise we didn't know what to expect at the ports and were a little disappointed with the variety of shopping - it was all either watches, jewelry or alcohol. We were really happy with our shore excursions though. In St. Thomas we did the Coral World Snuba. In Tortola we were scheduled for the Virgin Gorda Baths and Snorkel, but our guide cancelled because of the water around the baths being too choppy - they gave us the option to instead do some snorkeling and get some beach time elsewhere. It ended up still being a great excursion. We did some shopping at the Straw Market in Nassau and it was a really neat experience - just be ready to be badgered from all sides about buying things from the stalls. All of the staff on the ship were fantastic - very friendly and helpful. We're definitely looking forward to our next cruise! Read Less
3 Helpful Votes
Sail Date: December 2016
This was my second cruise, my girlfriends first cruise. My first cruise was on Navigator of the seas with RC. Loved that cruise and loved the service. Reading before hand and talking to people who have sailed on NCL before I knew you ... Read More
This was my second cruise, my girlfriends first cruise. My first cruise was on Navigator of the seas with RC. Loved that cruise and loved the service. Reading before hand and talking to people who have sailed on NCL before I knew you had to reserve shows and dining. Thus saving a headache once on the cruise. From the last cruise I also learned never to pay for shore excursions through the cruise line. Saying all of this and knowing what to expect made the cruise very enjoyable and relaxing. Pros: -Beautiful ship- honestly i never felt it was to crowded even though i believe the ship was sold out or close to it. -Stateroom (see stateroom review) -Specialty Dinning- Awesome, we had gotten the three specialty dining plan. We went to Cagney's, La Cucina, and Teppanyaki's and all three were fantastic. Service and food were both amazing. Highly recommend this, next cruise, if on NCL, I may even upgrade this up to five or Seven nights. Best dining on the ship -Beverage Package- highly recommend, most people can get it for free when booking, do this. Saved us a good deal of money, even if you are just a social drinker. -Things to do on the ship ~Excellent- H20 (day and night), Margaritaville, the district, Water-slides, High ropes course, mini-golf course, arcade at O'Sheenhans, Brat pack (Only show worth seeing). Cons: -Main dining rooms- loved the specialty however very poor service at the mains. Took over two hours most nights/days for breakfast. Only dining room worth going to is Manhattan Room even then the service is spotty. Get the three specialty dining package and spend the extra money for either al la carte or to upgrade your package. -Photo's-take cell phone pictures because pictures of you taken by the ship is maybe the biggest scam. Buy one picture maybe and make copies when you get home. RC's package is much better. -Nassau- NCL you have a private island and then you send us to Nassau, go to the private island. Items to know: -Embarkation and Debarkation- Easy. -Take the ferry to St. john and Virgin gorda (or a cheap boat excursion once you get off of the ship) Overall- Great Cruise! Loved St. Thomas/John and Tortola/Virgin Gorda would go back. Read Less
9 Helpful Votes
Sail Date: December 2016
Folks! What an amazing cruise! END OF. Have a good day! Just kidding. Lol I really wanted to write up something about this cruise. I see SOOOOO many posts about what to bring, what the food like, what the times of embankment. The list ... Read More
Folks! What an amazing cruise! END OF. Have a good day! Just kidding. Lol I really wanted to write up something about this cruise. I see SOOOOO many posts about what to bring, what the food like, what the times of embankment. The list goes on. I really wanted to give you a little run down on things and hope it helps BUT IM NOT GOING TO SPOIL MOST IT. We departed Dec 3rd my birthday morning from Miami on a 7 day deal to St Thomas, Tortola, and Nassau. Saturday morning, we departed from our hotel in Fort Lauderdale “35 minutes to port”. We decided to spend the money to park at the port itself. I really didn’t like the shuttle idea. Also, the on parking and boarding process is so much easier. 20 bucks a night to park at the port garage. Its literally next to the ticket counters and people are there to assist with baggage as soon as you step out of your car. We arrived at 10am. We had ZERO lines to check in. Escape is a cashless boat, period!. At the counters, you will need passports, green cards, or general ID for kids if you have it. You can also apply a credit or debit card on file. Cash must be applied on the boat at customer service counters on deck 6 “Atrium”. It will be applied onto the cashless ID card you each receive. The accounts are not a family account, yet each card has its own balance. So you must specify. Once checked in you will be taken upstairs in the waiting area. You will be given a boarding group. We had group 6 I think. If you have a special day like anniversary or birthday they probably won’t mind letting you ahead early like we did lol. They WILL NOT board until near noon. Coffee, juice and water are free while waiting. All the rumors we heard about early boarding depends on your cabin class also. Once aboard the ship around 1230 we hit the garden café buffet Deck 16. Its also the pool deck. From start to finish, the food was AMAZING. Deck 6: SAVOR and TASTE dining room, lower atrium, guest services, Italian bistro, lower staircase. Deck 7: Manhattan Room Main Dining Room with amazing food!, casino, o’ Sheehan’s bar and restaurant “free food”. Deck 8: Food Republic “$”,Cagney’s steakhouse “$$”, 5 O’clock somewhere bar, duty free. Notes: Shows: MUST SEE Brat Pack!!! Best show ever, book it same night you board. After Midnight is second to that also. All shows are top rated and worth seeing. You will have piano and dj music in many spots all day long. Pool desk is reserved for adults until 5pm. Kids area is just a walk around the corner. SPICE H2O is cool and adults only. They will have the GLOW party in that area on the Thursday evening. Read Less
3 Helpful Votes
Sail Date: December 2016
We chose this cruise because we have been aboard the Escape 2 other times. Price was good, and we needed to get away and be treated to not cooking and cleaning. We picked the Guaranteed inside cabin and have never been sorry. We would ... Read More
We chose this cruise because we have been aboard the Escape 2 other times. Price was good, and we needed to get away and be treated to not cooking and cleaning. We picked the Guaranteed inside cabin and have never been sorry. We would rather go often and have sailed 12 times with NCL and more with other cruise lines. We drove over to Miami from home, Fort Myers. We wisked through embarkation quickly, no line, and the cabins were ready. We were given a handicaped room and they are big and we had shelves and drawers! The regular inside cabins don't and I almost didn't want to do the Escape or Getaway again because of the storage was so skimpy. We booked shows and La Bristo at the Box Office located by the Theater, after trying the screens by O'Sheehan's. You can also try your TV screen if you can get it to work. We saw Oh What a Night at the Supper Club, excellent!, we were served a complimentary wee little meal before the performance. The fellows performed with high energy and sounded like Frankie Valley and the Four Seasons. We enjoyed "After Midnight" at the Theater and the cast performing at the Manhatten Dining Room. We enjoyed the Brat Pack at the Theater and the Comedy Magic at the Theater. We were very entertained at the Headliners Comedy Show, lots of laughs and sadly not so much at the Dueling Pianos also at Headliners. Meals on board were good. We didn't go to the Garden Cafe much but they have good hand dipped ice cream free. We had breakfast at Taste and were pleased, we enjoyed lunch at Taste, O'Sheehan's (love the Corned Beef Stew), the Garden Cafe (nice variety of salads), and dinner at the Manhatten Main Dining Room. One special dinner at La Bristo for hubby's birthday. Lovely!! Walking to our cabin was excercise for me, almost all the way forward. Service was great. We might have met our room steward the first evening, never saw her again. Ieft post-it notes for more breakfast room service door hanger menues and she left them. We like to get coffee and juice and fruit in the morning and go up for breakfast with friends. Port's, Tortola stop is too short to do anything but walk around a few shops. St Thomas was as usual but Hubby did find some good deals on rum. Nassau started out raining and that is never fun. We skipped Atlantis this trip. We have been to these ports many times so no need for an excursion. Read Less
6 Helpful Votes
Sail Date: December 2016
The embarkation and departure at the Port of Miami went on without a hitch! The cabin was roomy, comfortable, clean and enjoyable, same goes for the bathroom. Dining at the Garden Restaurant, the buffet was adequate, varied, the food ... Read More
The embarkation and departure at the Port of Miami went on without a hitch! The cabin was roomy, comfortable, clean and enjoyable, same goes for the bathroom. Dining at the Garden Restaurant, the buffet was adequate, varied, the food was good, the service very good. As for entertainment: The Brat Pac show at the Theater was loud, rude, of obscure meaning, poorly presented, and a total waste of the actors' efforts, and the attending patrons. The named "After Midnight" show was excellent, and the "Tribute to Frankie Valli" was also very good. It is also annoying that most of the Main Course dishes are now being charged a fee, mostly $24.95, as well as some of the games, like bowling at the Arcade $5., however the zip line and the water slides are excellent and very enjoyable and at least continue to be free to be enjoyed. The music at The Manhattan Restaurant is enjoyable to the diners. The shore excursions are the for most part too expensive for what they offer. The service overall is very good. We were part of a family/friends group of seven. This is our 10th cruise with NCL, and we would not hesitate to continue cruising with NCL in the future. Read Less
3 Helpful Votes
Sail Date: December 2016
The Escape was our 4th NCL cruise in the last 3 years. We like NCL and the freestyle dining. 2 Tips, Book the cruise with the beverage package, because similar to other Cruise lines all the drink prices are now 11 to 15$. So even if you ... Read More
The Escape was our 4th NCL cruise in the last 3 years. We like NCL and the freestyle dining. 2 Tips, Book the cruise with the beverage package, because similar to other Cruise lines all the drink prices are now 11 to 15$. So even if you have only a few drinks a day you are still going to have a sizable bar tab at the end of the cruise. #2, don't be afraid of getting a room next to the elevators, we have found the rooms to be very quiet and its great to be able to get off the elevator and be right next to your room. #3. Bring a short multi plug extension cord and a longer one, 10 foot works good. This ship is brand new, and was very nice. Loved the bathroom shower area, (we had a mini suite mid ship), it was good size and able to accommodate all our shower accessories. **NOTE, there is no plug in there for your hair dryer, so thats why its nice to have a 10 foot extension cord. The room steward brought us one so we were good, but they can't do that for everyone of course. the bed's were comfortable and rooms were quiet. We found the staff to be very friendly and helpful, but we have always found that on NCL. Food was very good, although for this first time I ordered the 32 oz porterhouse at Cagney's, and it was not a good cut of meat. we always eat there and I wouldn't do that again. The other 3 i traveled with all had excellent meals here, so again I just got unlucky with that cut. Highly recommend Le Bistro and Teppanyaki. I thought the entertainment was not as good as some other ships. best show was the free Frankie Valli review, and we had a great time at the comedy club, we went to early family show and it just so happened that there was a lot of audience participation which really made it enjoyable. Their highly touted "AFTER MIDNIGHT" is a jazz review, and its, well not worth the price of admission, (yes its free and thats my point). its supposed to tell a story and well it really doesn't, its just a bunch of over dramatized singing that doesn't play to the audience well at all. after 45 minutes, the whole theater got up and left, without much applause. Normally you get standing ovations. And you will see that if you go to the Frankie Valli review. They have for the first time their own small batch brewery on house, and we spent a few nights in there, i think this is the best kept secret on the ship, its very interactive, with who ever is playing piano or spinning records, (not really records but you know what I mean), and its just enjoyable entertainment in there, plus its a very nice atmosphere, with high tables, a regular bar and couches all in the same place. I want you to know that overall my wife and I love NCL, but i'm going to give you some downsides now. At night they usually have a party on the back of the ship at the Spice H2O bar. Both times we were there, the music was so loud that it was obnoxious. and then you have some guy screaming into a microphone that just blew your ears out. If you plan on dancing there, just bring some ear plugs, i promise you will need them. So if you want to dance, you have no other choices on this ship. that was disappointing, while they do a good job of mixing up the type of music, (one night it was 70-80's flash back) another night it was more hip dance music), if you are in the mood you don't have another choice. even if you want to listen to music you end up at a piano bar or worse a karaoke experience at the Jimmy Buffetts 5 O'clock club. Speaking of which, Jimmy Buffett's place closes early, and I don't really know what they do there, it looked like they had great food but unfortunately i didn't get back there to sample anything. Make sure you check out the Mojito Sugar Cane Bar. Ask for Bong he's great. Read Less
2 Helpful Votes
Sail Date: December 2016
This was my first NCL Cruise, the Escape was beautiful however we were disappointed because we found out late that our cruise fare did not include any of the Sail at Sea promotions. In addition, the place where activities occur i.e ... Read More
This was my first NCL Cruise, the Escape was beautiful however we were disappointed because we found out late that our cruise fare did not include any of the Sail at Sea promotions. In addition, the place where activities occur i.e teaching line dances and playing games was small and located inside in the middle of the ship. The way it is laid out you feel like you are on stage rather than having fun and just participating in activities. The shows seem to be repetitive and not having a great variety like Carnival does. This vacation felt limiting as far as activities. Most movies seem to be for kids i.e Mary Poppins and several other kiddy movies. Ports experiences were the same as usual. One point to note is that it was nice to exchange beach towels while walking back to the ship rather than carrying wet towels up to the room. The food was of good quality, we pretty much ate in the main dining room every day along with a few stops at the 24-hour restaurant. Read Less
2 Helpful Votes
Sail Date: December 2016
I felt the need to get away and try to regroup. My brother had vacation to use. We booked this cruise at last minute (2 months maybe). Paid a little more but when you need to getaway it is reasonable. You were given a time frame to ... Read More
I felt the need to get away and try to regroup. My brother had vacation to use. We booked this cruise at last minute (2 months maybe). Paid a little more but when you need to getaway it is reasonable. You were given a time frame to check in (new to me. I was impressed. Never got on a ship this fast. Our balcony was smaller than I ever been on and I was told to make up for all great things onboard, room had to be saved somewhere.. I enjoyed sitting out on balcony. There were two production shows. Both were amazing. . It was suggested we book our dinners, so I did. There were 3 large restaurants on ship, . at different spots. There were dinner shows where meals were provided but I didn't realize that right away, and they were all booked. I would check for these first day from now on. There was lots of different activities in Atrium, and we spent part of every day there. You did not realize there were so many people on this ship because it was so big. The pool and hot tubs did seem full though.. There were many different restaurants on ship that you could stop at and eat complimentarily, and fairly quickly. One disappointment was NO lobster unless you paid $29 a person. I have always looked forward to Lobster night. I never got off a ship as fast as I did this one. we basically walked right off. took half hour or so. It is very nice ship and I will be going on this line again. Read Less
4 Helpful Votes
Sail Date: November 2016
We had a good cruise on the Getaway a few months ago and thought we would try Escape. It's close to the same layout, I did like the Guy Harvey theme better and the brew pub but that's about it. My wife was not happy with ... Read More
We had a good cruise on the Getaway a few months ago and thought we would try Escape. It's close to the same layout, I did like the Guy Harvey theme better and the brew pub but that's about it. My wife was not happy with our room choice, 10th floor at the front with quite a walk getting to/from the elevators and just the bed to sit on. I had a 30 oz Yeti and filled it up to avoid all the back and forth, but room service would work too. Our room steward was great. The food was not nearly as good, even at the specialty restaurant. Exceptions were the lobster and lobster Bisque my wife had. Steaks at O'Sheehan's reminded me of a waffle house. My neighbor thinks this is a Norwegian problem, the are skimping with a new CEO cutting costs. Decent meals are in the specialty restaurants, I guess that's the message. The restaurant staff was trying but I think poorly trained, after I asked for a table to be wiped again and the supervisor did a poor job I can see why, even the waiter saw it was a poor job and did it again. The tables in the buffet were not kept clean. We had the all-you-can-drink package. We're beer and wine folks and not too picky about brands, but several people were complaining about having to pay extra for good drinks with the drink package. Perhaps the downside of that package was the group my wife told me about at the pool, who were totaled and dropping F-bombs at high decibels. With only one adult pool they could try to keep a lid on this, but even after reporting it no crew member said anything. Pool access is not good, my wife says she misses Carnival for that. I liked floors 18-19 to hang out to read and watch the ocean. I imagine The Haven is nice if you want to pay a lot more. I caught cabs to Megan's Bay in St Thomas and Brewers Bay in Tortola, $8 ride and please tip and bring small bills. Megan's was as expected, crowded but nice place to hang out in the water. Brewers has fewer people, facilities and has a beach break, I enjoyed the change. Neither are good for snorkeling. The ship dive excursion in Nassau was ok, sites were not exactly the GBR but the Stuart Cove staff was good. Recommend for beginners. Diving note, I'm going to Roatan next week so wanted to get wet, but I waited too long to book the Rhone dive in Tortola. From what I heard it was pretty good, so book that early. Getting on and off the ship was......Bad. They don't mention that is you get on at 4 for a 7PM sailing you go directly into the safety drill with all your stuff, so don't arrive then. They somehow lost the credit card information I provided at check-in, and were rude about asking for it at dinner.....really? I guess they thought I was going to jump off after the first day. Getting off was worse, an hour and a half in line total. They don't tell you if you get off in one of the last groups you are subject to one of the immigration lines closing down and herding everybody into one. Watch out for all the people cutting in line, they don't control that either. A pet peeve, they told passengers they would have college football games on the day of departure, in my case FSU/Florida. They didn't, just soccer. Apparently they told half the people on the ship the same thing, folks from all colleges were unhappy. Just tell us the truth next time. We were overall disappointed. I tried providing all this feedback in the NCL survey I received today, however it wouldn't accept and submit my review. One way to keep the scores up, I guess. Read Less
3 Helpful Votes
Sail Date: November 2016
This was an after Thanksgiving cruise for my husband, 15 year old son, and myself. Embarkation was smooth. Rooms ready by 1:30. Food in the dining room was good. Longer waits to be seated. Waitstaff did not seem happy at all. No ... Read More
This was an after Thanksgiving cruise for my husband, 15 year old son, and myself. Embarkation was smooth. Rooms ready by 1:30. Food in the dining room was good. Longer waits to be seated. Waitstaff did not seem happy at all. No conversation, no eye contact, barely spoke. We waited longer than normal to get food served... Stops were St. Thomas, Tortola, and Nassau. We've always gone to Saphire Beach or Megan's Bay, but this time we went to Coki Beach. We weren't thrilled with the beach. Deep bay so the views were limited. Very SHORT and THIN beach. Too many people with not enough ground space! The water gets deep very quickly as well. We visited the Baths in Virgin Gorda. Neat experience. Devils Bay is very rough and not a great place for kids to swim. I enjoyed the visit here! Short port day (7-3). Nassau was a day of shopping and some time at Junkanoo Beach. I usually go to Melia, but with the odd port times (12-7), it didn't seem worth it. This was the first time we purchased the Ultimate Beverage Package. It was nice not having to sign for each drink we ordered. However, we paid an extra $200 for service fees for this package and I did not have one server ask for my drink order the entire time. I had to go and stand in line at the bars in order to get a drink. I'm sure the lack of service is due to the fact that the cruise line has already been paid for the drinks so they are not going out of their way to make sure you have one! Our room was always clean and organized. We did not enjoy the shows. After Midnight had no story line. Singing was fantastic. Brat Pack was better. Non-Americans did not seem to relate to either of these shows based on the Cotton Club in Harlem and the 1980's movies. Comedians were awesome!! Disembarkation was horrible. We waited in the customs line for an hour! It was a nice cruise. Very relaxing. Love Spice H2O, O'Sheehans, and our deck. NCL has beautiful ships. They need to cut back on charging for everything as if it is an extra on a cruise. Not being able to take bottled water was disappointing. My UBP covered any drink up to $15, but not a bottle of water! Stop nickel and diming everything! Read Less
6 Helpful Votes
Sail Date: November 2016
The Escape was our 6th cruise with NCL and our 9th cruise overall. Like with most vacations, we had some good and bad moments, here is a list of our experience. MENTIONABLE PROS: - Nice large kids splash pad with a kiddie water ... Read More
The Escape was our 6th cruise with NCL and our 9th cruise overall. Like with most vacations, we had some good and bad moments, here is a list of our experience. MENTIONABLE PROS: - Nice large kids splash pad with a kiddie water slide - Large kids pool (deep) with an adjacent wading pool - Casino slots were loose, especially certain machines - Casino has a non-smoking area - No complaints with the food at buffet, pub or Manhatten - All day free juice, coffee/tea, milk at Buffet - Complimentary continental breakfast room service - Oudoor promenade was fantastic with patios and bars - Big kids club, my kid had fun - Unlimited beverage package was very good and included premium booze. Prepare a list a drinks you want to try! MENTIONABLE CONS: - Large crowds everywhere, EVERYWHERE! O M G E V E R Y W H E R E - Surprisingly bad customer service from Guest Services to bartenders/servers, pool staff, & Room Stewards. Our room steward shared a lot of inside info with us - complaints of downsizing and layoffs in the industry and NCL. Staff are given random breathalyzers (which I agree with BTW) but he was complaining. There is a sense of low staff moral and it shows. Low crew members result in decline in service - Pool area is dirty - Large jewellery store but main gift store was small with limited items - Public washrooms are automatic flush only and many times the sensors do not work - Due to the crowds and limited elevators get used to using stairs - So many people on scooters!!! - NCL charges sales tax on booze even though you have the package. This is only while docked in Miami - Due to the unlimited drink package NCL has turned into a party boat - Supplimentary charges in dining rooms for filet mignon $19.99 and $24.99 for lobster tail dinners. This is not for the a la carte just the regular dining room. - Small main pool - $7.95 room service charge for lunch and dinner - Some pool area entertainment was LOUD. Extreme decibel, ear damaging level loud. Read Less
1 Helpful Vote
Sail Date: November 2016
This was our 4th cruise on a Norwegian ship. Knowing that the Escape is the 7th largest cruise ship in the world, and the largest ship we'd ever been on, we wondered whether we would love it, hate it, or somewhere in between. We ... Read More
This was our 4th cruise on a Norwegian ship. Knowing that the Escape is the 7th largest cruise ship in the world, and the largest ship we'd ever been on, we wondered whether we would love it, hate it, or somewhere in between. We loved it!!! The cruise staff was the best we've experienced. The food was very good in every venue we visited. The weather was great, which the cruise line can't do anything about. The one suggestion we would have; there should have been more seating in each of the outside venues. The ports we visited were what you might expect, or in one location, worse. Again, that's not the fault of the cruise line. We enjoyed the larger ship so much, we'll now look to book on ships that are larger. We had a balcony cabin, which was larger than what we experienced before; especially the bathroom/shower. The entertainment was good, except for the show "Oh What A Night," which was great. Read Less
2 Helpful Votes
Sail Date: November 2016
We had been on NCL previously and were pretty happy with that experience. This, however, was the worst customer service on a cruise that I've ever had. (Have taken a total of 13 over the years.) It took us 1 hour and 20 minutes just ... Read More
We had been on NCL previously and were pretty happy with that experience. This, however, was the worst customer service on a cruise that I've ever had. (Have taken a total of 13 over the years.) It took us 1 hour and 20 minutes just to check in. I've never seen a line like that and absolutely no staff people to help direct you. You were on your own. Then when we got to the service rep, their systems went down. He was unable to connect our keycard to our credit cards. That meant we had to board, get in another line, and ask them to do the job. We decided to put our luggage in the cabin first, and of course, the keycard didn't work at all on the door. We carried all our luggage to the customer service desk and the gentleman there took care of it and asked security to meet us at our rooms. The key cards didn't work again. The security guy did some work and the door finally worked. "Hopefully, that'll work ok," he said. Hopefully???? There simply was not enough staff for the large number of people on this cruise. There were lines everywhere. We weren't able to get waited on at any of their bars. EAch time we had to get in line at the bar and try to get the bartenders' attention. We like to go sit by the pool in the afternoon, get a drink, and then go back to the room to get cleaned up for dinner. Not ONCE did a waiter approach us by the pool and ask us if we wanted a drink. Usually I went to the bar and get it myself. Or just skipped it. Since we had the drink package that might have been what they wanted. Also wanted to say that the Cruise Director, Tyler, was terrible. His only means of expressing himself was screaming into the microphone no matter what the situation. We simply won't do NCL again. It made Carnival look like a luxury cruise. Read Less
3 Helpful Votes
Sail Date: November 2016
This was our first cruise with NCL. We primarily booked it because of the spa package and the drink package with the brew house on board. It was enjoyable but if all prices and options were the same we would stick with Carnival. ... Read More
This was our first cruise with NCL. We primarily booked it because of the spa package and the drink package with the brew house on board. It was enjoyable but if all prices and options were the same we would stick with Carnival. Embarkation: We had no issues getting on the ship. We booked the Norwegian transfer and it went as planned. From the time we got to the pier till we were on board was probably a little less than an hour so not bad at all, lines kept moving for the most part. Ship: The ship was nice, can tell it's newer. All common areas were clean and fairly organized. I didn't really care for the layout however. We were on deck 15 so to get to most of the the things the ship has to offer you either had to take the stairs, down at least 7 flights of stairs or wait for an elevator. We usually took the stairs down because the wait wasn't worth it but getting an elevator back up was usually difficult. The District Brew House was a nice little hideaway. I'm a craft beer drinker and spent a lot of time there. It was rarely busy and easy to get a drink. I did have to wait a bit to get a drink at O'Sheehan's a few times and the bar area there was usually fairly busy. The shops were nice and were no different than any other cruise ship shops. Although we didn't interact with him much Tyler the cruise director also seemed to be trying too hard and was kind of obnoxious. Cabin: We booked the Spa Mini Suite and the room was excellent. There was a lot of room and enough storage for the two of us. The balcony was a little small but was fine and the bed was very hard. The bathroom was perfect though. His and Hers sinks and a very good sized walk in shower. The body jets were a bit harsh but also felt good after being on your feet all day. Our room steward however was not so good. He was very nice but didn't get to making up your room till very late. We're use to our bed and room made by the mid morning but it was usually around 11 or noon when that was done. Turn down was also late. We're use to it being done when we get back from dinner but it was usually between 8 and 9 when we were usually already back in our room getting ready for bed. He was rarely seen before at least 10am and again at 6pm. Dining: There needs to be improvements in the dining section. We had decent service in the two smaller dining rooms, Taste and Savor, however the Manhattan room was horrible. Plan for at least a two hour dinner. We got there right at 5:30 assuming we could make 7pm shows, nope, our main course was usually brought out about 6:45. We had to take a few bites of it and run without dessert. Also while the food was good it was nothing to write home about. Also very disappointed in the fact there was not one night where crab or lobster were offered. You could pay an extra $25 to order lobster but wasn't included as complimentary. We only made one reservation otherwise it usually wasn't an issue getting in right away. Also the fact that there is no dress code really to get into any dinning room was sad. We dressed up for Norwegians Night Out and were sitting by people in tore up tshirts, flip flops, hats and shorts. One night we did pay to go to the Brazilian Steakhouse. The food there was not worth it either. Very bland flavors and a lot of it was dried out. O'Sheehan's did have good lunch and dinner though. We went there for breakfast one morning and the options were no different than what's in the buffet. The buffet was pretty standard from other cruises. Entertainment: I made reservations for the two main shows before we left. If you want to go to the shows I recommend doing this as they sell out fast. The first one, After Midnight, was not good at all. It was a bunch of people tap dancing around and the singers weren't very good. For the Record: The Brat Pack however was excellent, possibly one of the best shows I've seen. Good mainstream 80's music with excellent dancers and singers. Also if you're interested in the comedy shows book them as soon as you can. We only were able to make it to one, the comedy juggler, because they sold out so fast. The fact that you have to make reservations for the shows is a little ridiculous as well. If you don't know to book before or right away when you get on board you're pretty much screwed for seeing a show. The fact that they were also "sold out" but there were a lot of open seats also didn't seem fair. The looping water slide was fun to do once but not something I'd stay and do all day. You really have no idea you're upside down or over the side of the ship so it's kind of just at tube slide. I never made it on the other big slide as the line was always horribly long. The ropes course was fun to do if you get there when it's not busy. We did it on a windy sea day which also made it more challenging. The mini golf course is already showing wear which could be fixed. The arcade was a total rip off. $1 for a game of skeeball? No thanks we did not spend any time in there. The casino had some decent slot options and the few times we played were fairly good to us. The spa thermal suite was nice. Everything was very clean in there and very comfortable. My issue is there are only so many heated stone chairs and people are reserving/saving them. A lot of the time 1/3 of them had people using them but the other 2/3's had peoples stuff or towels on them and were empty. Service: I already touched on service in our cabin and dining rooms. Service elsewhere was fine, bar service usually didn't take too long and service in the buffet was great. Ports & Excursions: We did excursions in St Thomas and Tortola and just shopped in Nassau. First impressions of St Thomas were dirty for being a USVI. Our excursion, Discover St Thomas and Magen's Bay, was disappointing. Our guide didn't tell us much about the island. Magen's Bay is rated as one of the top 10 beaches but it didn't seem too spectacular to us. Not much to see in the water and the beach gets crowded quickly. Once you get back on your truck you quickly get dropped off at Blackbeard's castle which was the only decent part of the excursion. The man telling you about Blackbeard was excellent and the castle was neat to go in. However after that you're pretty much left on your own to get downtown to shop. You wander through a few museums with not much to see until you get downtown. We never did see the 99 stairs we were suppose to, no idea where they even were. Shopping was decent though and is the best shopping of all the stops. Taxi ride back was easy as well, Tortola was beautiful. We did the Canopy Tour and Scene Drive. Getting to the zip line place was a little nerve racking. All uphill and a huge hill on a dirt road to get to the place. Zip lining however was fun. Beautiful views. After that though the excursion died. Once again our bus driver didn't really talk, just drove us around and took us back to the ship...an hour and a half early! This was suppose to be a 3.5 hour excursion and we were done in two! We had time to shop and were back on board eating lunch when our excursion was suppose to be done. The drive was very scenic however not very informative and very short. I don't really have much to say about Nassau. NCL's excursions offerings here weren't very good so we just shopped. It was the only port we bought stuff in and was typical port shopping. All in all, NCL's excurion offerings were disappointing. We had originally picked the $50 per port excursion credit but switched our promotion due to there not being a whole lot to chose from. I think if I had the opportunity to go again I would but it's not perfect. There are some things that I think NCL could change to make it a more enjoyable experience. I would sail with them again but they are not my top choice. Read Less
1 Helpful Vote
Sail Date: November 2016
We wanted to try a large ship and Escape caught our eyes. Very nice ship! Layout is easy to navigate and outdoor activities are excellent. Not so excited about the location of the casino - right in the middle of the ship. The smell ... Read More
We wanted to try a large ship and Escape caught our eyes. Very nice ship! Layout is easy to navigate and outdoor activities are excellent. Not so excited about the location of the casino - right in the middle of the ship. The smell of smoke is terrible - unbearable for anyone who suffer from respiratory illness. We walked outside or across on the deck above from the casino. The worst thing for us is most of the specialty restaurants are near the casino. We did enjoy all the amenities of the ship. We wish we sail for another 7 days to truly enjoyed it. Love the trivia game - especially the star trek and star wars. The assistant cruise director was great. So, overall experience is good , but we wish it was great. We are looking forward to give it a try again or perhaps sailing on Breakaway or Getaway. But, our dearest friends recommended Epic. We just have to see. Read Less
1 Helpful Vote
Sail Date: November 2016
We traveled on the Escape with extended family and, overall, had a good time. Embarkation: As you would expect with a ship of this size, the lines were very long. On one hand, I understand checking in thousands of people in a few hours ... Read More
We traveled on the Escape with extended family and, overall, had a good time. Embarkation: As you would expect with a ship of this size, the lines were very long. On one hand, I understand checking in thousands of people in a few hours is tough but, on the other hand, NCL has control of design of the process. They could manage the lines better. Ship: The ship is beautiful. We all commented that the décor is that of a higher-priced resort. It was mostly clean. The hand rails were regularly dirty, probably from sunscreen since the problem was more pronounced on higher decks. This is a good reminder to wash your hands often. The ship seemed more crowded than other mega-ships that we’ve been on. The design of the ship doesn’t spread people out very well. We were disappointed at the lack of a good place for my wife and I to “walk laps” around the ship for exercise. The jogging track is very small and totally overcome with loungers so it is not usable. Walking around the ship on deck 8 is possible (allowing for going inside at the front of the ship) but the area is so tight that 2 people can’t do it next to each other. Finding a lounge chair on top of the ship was impossible, unless you started at 8AM. Cabin: Overall, our mid-ship balcony cabin was nice. The cabin was above average in appearance. There seemed to be more shelf space than we’ve had on other ships. We found the shower and bath better designed than on most ships. We were disappointed that NCL would not open our balcony to the next cabin. I understand they have discontinued this practice. Entertainment: We thoroughly enjoyed “The Brat Pack” and “After Midnight”. “Howl at the Moon” was wonderful. These were the highlight of the entertainment. The other entertainers were OK. The comedians did numerous shows but did the same material for every show. The ropes course was very popular and very good; the lines were long at times. Food: Overall, our food was good. Not great as it used to be, but good. NCL is clearly managing their budget with lower-priced food on the menus. They also embed items for an additional charge in the middle of the dining room menu; this feels like trickery. Service: This was a huge disappointment. We’ve been on more than 20 cruises and this was by far the most inconsistent service we’ve received. Sometimes it was good. Sometimes it was terrible. One morning we were seated in the main dining room for breakfast and waited 70 minutes for somebody to take our order. He was apologetic, saying everybody arrived at the same time. If they could not handle the rush, why seat so many people at the same time? Photography: We were with extended family so we planned on spending some money on nice group photos. While the photographers were present and pleasant, their photos were not very good. We would have spent more had the photographers been better. Policies: This is related to service. The policies seemed to change by venue and by day. For example: we had the Ultimate Beverage Package. One day, the server wanted to see our cards and then got us our drinks. Another day, the server wanted to take a card for every 2 people to get our drinks. Another day, the server took a card for every drink before getting our drinks. It changed everywhere we went. I don’t care what the rules are but NCL should have a rule and stick to it so that by day 5 customers are feeling comfortable navigating service on the ship! Officers: We had 3 opportunities to stand up and cheer the officers...seemed like a bit much. The Captain was invisible at officer-level events. Officers attended a few functions where they were to answer questions from passengers. Their answers were so clouded in double-speak that they never answered a question! If they don’t want to answer questions, they should not schedule the events. Maybe the invisibility of the Captain is related to the inconsistent service on the ship? Dis-embarkation: As expected, the lines were very long. It is difficult on mobility-challenged people to be ushered off the ship so quickly only to stand in line for 2 hours. It would have been nicer to be able to sit in a lounge or someplace while those in line ahead of us were being processed into the country. I would recommend this cruise to others based on the ship. However, based on the service, I would suggest another cruise line. Read Less
2 Helpful Votes
Sail Date: November 2016
The Escape is a large vessel and seemed to be at full capacity (approx 4,700) which for example resulted in dining tables being placed on the dance floor in the Manhattan dining room reducing size by about 50%. Our cabin (10716) is located ... Read More
The Escape is a large vessel and seemed to be at full capacity (approx 4,700) which for example resulted in dining tables being placed on the dance floor in the Manhattan dining room reducing size by about 50%. Our cabin (10716) is located close to the bow and as 'only 2 x elevators/stairs and ours almost midship, always long walkies to and fro to anywhere on ship. Would guess maximize number of cabins the design approach - also noted less main deck space and only one adult pool area? Found difficulty in communicating with most of the crew and wondered if result of 'fast expansion' of cruise lines resulting in difficulty in finding good people fluid in English? Not impressed with cabin steward - couldn't tell you his name, didn't introduce himself. Bed was never made correctly and did NOT always leave cabin when we were there. Never left wine glasses - would expect a good steward to see we had brought on board (and paid corkage) wine and therefore needed glasses? Our one excursion on Tortola island a disaster. Billed as a 'walk through a natural forest/beach visit' we were surprised to find a hilly trail. Worst was the fact that the first words from our guide were "due to frequent overnight rains the trail is quite muddy". We spent about an hour with eyes down trying to keep upright and avoiding the mud before, with others turning around. 2 x Water buckets were provided to clean feet and shoes. On complaining, first offered 50% which was ok but then wanted to check with 'operator' who naturally indicated thought trek was muddy but ???? No incentive to reduce his payment from NCL who then reduced suggested refund to 20%? Felt disatisfied and adjusted gratuities which was not our objective here. Finally, we enjoy Karaoke fun. Held in 5 o'clock somewhere bar. Dreadful set up! You have to line up to use special 'tablet' which takes getting used to, end up searching for songs that don't exist in system - very, very limited. With no interaction with host quite hard to get any joyful atmosphere going and to make things worse host changes after say 1 1/2 hours. Quite disappointing and people quickly drifted away. OK speaking of entertainment have to compliment NCL for the 2 major shows. THE BRAT PACK musical in main theater incredible - best seen on board a cruise ship ! Only suggestion would be to include warning about volume and perhaps more important 'flashing high intensity lighting'. For someonewho suffers from, say, fits this aspect could be quite a problem?? For us "brilliant". The "WHAT A NIGHT" 4 Seasons tribute dinner/show equally great with high level energy. Hope these comments, while lengthy, useful. Read Less
2 Helpful Votes
Sail Date: November 2016
We just sailed on the Norwegian Escape out of Miami from Nov. 26th-Dec 3rd 2016. We chose this cruise because we liked 2 out of the 3 destinations, St. Thomas and Tortola. Those did not disappoint. The 3rd stop was Nassau and it was ... Read More
We just sailed on the Norwegian Escape out of Miami from Nov. 26th-Dec 3rd 2016. We chose this cruise because we liked 2 out of the 3 destinations, St. Thomas and Tortola. Those did not disappoint. The 3rd stop was Nassau and it was average at best. We expected that. We parked at Safe Cruise parking in Miami and it was an excellent experience and a very good price. Boarding the ship was easy and fairly quick because we arrived early. Our luggage was brought to our room fairly quickly as well. The last good thing I have to say about this cruise is that the staff were very friendly. We ate at the Garden Cafe buffet the first evening and we were lucky to find a table to sit at. By the time we did find a table, our food was cold. It probably took us 15 minutes to finally find a table that a group had just left. That was the story every single time we went to that buffet during breakfast, lunch, and dinner hours. The food was average at best and you had to fight rude people in line every time you went. We tried to eat O'Sheehans the next night and we had to sit on a barstool overlooking the Atrium. No tables were available in the main dining area for this restaurant that evening. We ate in one of the main dining rooms twice, and both times, we waited over an hour for our food to be served. Norwegian fails to tell people that in their main dining rooms, not all of the food is complimentary. They charge $25 if you want the lobster, or the surf and turf. The last night of our cruise I ordered an appetizer of chicken wings and they must have just come out of the refrigerator because they were cold. There was plenty of room in the pay to eat restaurants, but the complementary restaurants were jam packed for every meal. Too many people on this ship and not enough room for seating in the complimentary restaurants. Our room attendant was very nice, but she only cleaned the toilet once during our cruise. It stunk every day except the first day, and the day she cleaned it. This cruise was just a bad overall experience while we were on the ship. Read Less
4 Helpful Votes
Sail Date: November 2016
Went on the Nov 26th cruise to Eastern Caribbean going to St Thomas, Tortola, BVI, and Nassau, Bahamas. Embarkation: was fine, group cards are handed out and groups were to be called for boarding, but somewhere someone goofed and ... Read More
Went on the Nov 26th cruise to Eastern Caribbean going to St Thomas, Tortola, BVI, and Nassau, Bahamas. Embarkation: was fine, group cards are handed out and groups were to be called for boarding, but somewhere someone goofed and people all started to board. When boarded everyone beelined to the bar/buffet. Disembarkation: We chose to take our own luggage off the ship so we took our time eating breakfast and disembarking. Customs was smooth and uneventful. Escape Boat it self: The ship is HUGE. With the boat this size you would think the areas for activities would be larger but the spaces were quite cramped for watching any of the game shows, swimming, sun lounging. Spice H2O is available but many adults stayed near the adult pool area rather then Spice H2O. The ropes course was exciting and different and even though there seems a long line the lines moved quickly. Remember to wear sleeved tops along with closed toe/heel shoes. Putt-putt was there to do, and the water slides with the tubes always had long lines. Usually no wait for the drop slides. That was quite an experience too. FYI: Don't wear a t-shirt on the drop slides you will get stuck, many people who wore shirts did. Dining: We dined at the 4 complimentary restaurants and enjoyed the Manhattan room the most. We also dined at Food Republic and Margaritaville. The rolls at Food Republic were good enough that my son went 2x for California rolls. The Kimchi fried rice was a little to sweet for our korean taste buds, the hot Sake needed to be hotter, but they remedied it quickly. Margaritaville had excellent fries and the best key lime pie, wasn't able to try the nachos as per everyone's review though it looked delicious. The watermelon margarita was yummy.... The Garden Cafe is a buffet on the boat was always busy. They had many stations of the same food, lines converged from both directions. So if one side/section is crowded proceed to the opposite end, I promise it is the same food. Each ice cream soft serve served different consistency of ice cream so if the first one seems soft, go to another machine. My son loved the crepes very much he recommended to request Nutella crepes. Entertainment: The shows we watched we After Midnight was just ok, The Brat Pack for the Record was better then After Midnight. We gave up making reservations for the other shows being the first two weren't that entertaining. The performers were great it was more the story line that was just bleh. Tyler and Andre were our cruise directors and had a lot of energy. Our last cruise on the Sky back in march/April of this year Tyler was the cruise director there. There he was little inappropriate in his racial profiling and making stereo typical slurs, but none of it on this cruise. He was energetic and fun and Andre was just as energetic. Service: Phenomenal everywhere. Overall we enjoyed ourselves and it was a relaxing cruise but I felt that for the size of the ship they should of used more square footage for the activity areas that were going to be the highlight areas. Read Less
Norwegian Escape Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.9
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Service 3.0 4.0
Value For Money 4.0 3.7

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