2 Helpful Votes
Sail Date: April 2019
I'll start off with the disclaimer that I am comparing this to all of our previous family cruises in non-suite staterooms. We were fortunate, however, to get into the family suite for a reasonable price by booking early. With that ... Read More
I'll start off with the disclaimer that I am comparing this to all of our previous family cruises in non-suite staterooms. We were fortunate, however, to get into the family suite for a reasonable price by booking early. With that said, our 4 night adventure on Mariner of the Seas was outstanding. This was my first time on Mariner of the Seas, but I have been on other Voyager class ships before. I think these ships are the perfect size to offer a variety of things to do without feeling crowded or rushed. Fortunately, the folks at RCI coupled that with a nice mix of entertainment and activities that were aptly timed to blend with the itinerary. We had a couple opportunities for laser tag and it was a blast. We had time for the Flowrider and water slides without lines that were discouraging. We had time for shows, movies in the theater, movies on the pool deck, sun time, and more without feeling rushed! We got to experience a lot of what the ship and ports of call had to offer without compromising much needed relaxation time in between. If you have read any of my previous reviews, you know that I have somewhat high expectations when it comes to service. This cruise defined what great service is. Yes, the room was kept clean and drinks were served promptly and courteously. There was never really a long wait for anything. I could go on and on, but I would rather recognize two specific individuals that went above and beyond to ensure everyone in our party knew that they were valued guests on board Mariner of the Seas. Sam, our waiter in the Suite Lounge, got to know our names and drinks on the first day. After that, Sam had drinks in our hand within minutes of walking in. This includes the eight year olds' Shirley Temples with extra cherries! In addition to making sure that we had everything before we knew we wanted it, Sam was a great conversationalist. In the main dining room, we were greeted every night by head waiter Jean Paul. He made sure that the kids enjoyed themselves by offering special treats for whoever finished dinner. This was nice in itself, but he really stood out when we encountered him in the Windjammer while having breakfast. Jean Paul took the time to show a first time cruiser how to get a cooked-to-order omelette. I mean, he literally walked her through the process. Could it have been figured out? Sure, but he insisted on helping. Mariner of the Seas packed a medley of entertainment and activities into this four night cruise, delivered with exemplary service in an impeccably clean and easy to navigate ship. Read Less
8 Helpful Votes
Sail Date: April 2019
We went to celebrate my daughter's graduation from college., we were very disappointed with Royal Caribbean we probably will not sail again, we were promised an upgrade that never happened, stuck in a little tiny room, a late meal ... Read More
We went to celebrate my daughter's graduation from college., we were very disappointed with Royal Caribbean we probably will not sail again, we were promised an upgrade that never happened, stuck in a little tiny room, a late meal time that we didn't choose, entertainment was non-existen, the Promenade deck was like a flea market with Carnival barkers, everything seem to have an extra charge to it, our cabin Stewart Harold was fantastic and Johnny on the spot with everything we needed, but the rest of the staff acted like we were an intrusion, Coco Cay was a complete disappointment make sure you bring your wallet if you want to do anything other than sit in the sand, the drinks were way over priced, and the staff was rude, the food on board was mediocre and that's being kind however our wait staff was great,this was our first and last time sailing with Royal Caribbean we Cruise quite a bit then I suggest you spend your money elsewhere. Read Less
2 Helpful Votes
Sail Date: April 2019
the worst company to deal with.They don't deliver what was promised when the reservation was made, you step on the ship, look at your cabin, and feel very disappointed. so, you walk to the customer service to find a loooooooong line ... Read More
the worst company to deal with.They don't deliver what was promised when the reservation was made, you step on the ship, look at your cabin, and feel very disappointed. so, you walk to the customer service to find a loooooooong line of disappointed customers, stand there for a couple of hours and never get anything resolved. Then you on board for few days continue with measurable experience. I would not recommend Royal for travelers, why would you want to pay your money and spend your vacation time with this company if there are others that offer better experience? They promise staff for kids, for instance the virtual reality trampoline. My kids were so excited to experience it, guess what: it was NOT OPEN the all time we were there. Kids were disappointed. There were no shows for kids, NONE. They have 2 ice cream machines, one of them was broken, and always line to get ice cream, that was served melty. They had one slide for kids, and line always was long to get on it. The all trip was a complete disappointment to all of us. They advertise the new renovations they've done to the ship, I wonder what was it before? OH, ONE MORE THING THE FITNESS CENTER DIDN'T OPEN TILL 9 OCLOCK!!!!!!! SO STUPID, REALLY. MY ADVISE GO WITH NORWEGIAN, DON'T WASTE YOUR MONEY HERE. Read Less
Sail Date: April 2019
There was kids sail free promotion going on with Royal Caribbean Cruise and this was perfect sailing for our group. This was our first cruise and wanted to go on short cruise. We were 28 passengers in group including kids. Ship is ... Read More
There was kids sail free promotion going on with Royal Caribbean Cruise and this was perfect sailing for our group. This was our first cruise and wanted to go on short cruise. We were 28 passengers in group including kids. Ship is recently rebuild so interior is modern and rooms are spacious. We were all had interior rooms but still found spacious enough even 4 of us (2 + 2). Staff were awesome and they arranged welcome gestures in form of making animal from napkins. My kids love that. Dinning facility was outstanding. This was our first cruise so we were quite worried about food and our special dietary requirement but they have taken care of this very well. They arranged our big group very easily. There were so many options that we never felt short of option. From 24X7 Pizza to special dinner all were perfectly arranged for all needs. We loved theater act as well magic show. Kids loved movies on deck at pools. Shore excursion are little costly compare to direct purchase but still they have enough option, if you want to use their services. Read Less
5 Helpful Votes
Sail Date: April 2019
Embarkation: from curb to lobby 15 minutes. We arrived around 11 am. Debarkation we carried our own bags off left ship about 8 where at the curb by 8:15! The ship was clean, lots of areas to sit and take in some great people ... Read More
Embarkation: from curb to lobby 15 minutes. We arrived around 11 am. Debarkation we carried our own bags off left ship about 8 where at the curb by 8:15! The ship was clean, lots of areas to sit and take in some great people watching. Service was good to excellent. It seemed that some of the bar servers where less than thrilled to be there. But drinks were still great we never went thirsty. The hand washing station in the Windjammer is smart, loved the guitar player singing Wash your hands, was entertaining. Interior cabin on deck 7 aft, standard room great location. Entertainment was good, Barnacle and Barrel for live Acoustic player, piano playing fun at the Schooner Bar, comedy, pool music, promenade singers also. Food was good, Chops excellent service and dinner., desserts were enjoyed. Wings at Playmakers where very good not to hot but worth the up-charge. We would travel again on this ship, but prefer the Oasis Class and 7 day itinerary. Read Less
1 Helpful Vote
Sail Date: April 2019
We selected this cruise as it suited our holiday dates. It was just after the Easter holiday weekend. It was a cruise to the Bahamas which has been a dream destination for us and we particularly liked that it was 4 days only as we were ... Read More
We selected this cruise as it suited our holiday dates. It was just after the Easter holiday weekend. It was a cruise to the Bahamas which has been a dream destination for us and we particularly liked that it was 4 days only as we were first time cruisers with our 3 children of varying ages and we had experience of motion sickness with our kids and myself and were wary of too long a stay on cruise. It was our first time in Miami and we landed at midnight at Miami international. I can highly recommend late arrivals book into Miami int Airport hotel. It made our arrival pleasant and breezy. After breakfast that am we ubered to the port to check in and leave our baggage with the intent of exploring the city. Check in was amazing. Took 10 minutes chatting to and dropping bags with porter an extremely efficient and enthusiastic gent who just took control told us not to worry and guided us to go in and finalise our check in. This was good advice and took 5 minutes! Maybe lucky maybe good timing again super efficient and smiling experience. Staff was wonderful. The ambience and feel of that check in area and process gave us confidence that we did the right thing. As we were leaving a staff member when hearing we wanted to explore Miami recommended we head to South Beach which we did and loved it! Oceans 10 and their fantastic cocktails and service greeted us there before we headed to ship. We had requested a family suite and balcony facing and it wasn't available so we had booked 2 x inside cabins for our family of 5. The cabins the housekeeping... The dining facility and service and quality of offering was 5 star. The choices fantastic for breakfast, lunch and dinner. Nothing is too big for staff. They arranged on request a delicious and beautiful birthday cake for my son. They even made me jalepeno omelette at breakfast. The only request I had for them was to arrange for fresh green chilli that suits heat loving palettes so some peri peri flavors. The activities and on board entertainment was fantastic and covered most preferences. The only advice I would give them is that they mustn't allow guests to hog and pre book all activities during induction time on day 1 and have insufficient room to accomodate all guests. We missed out on laser tag despite much effort to get in as every slot was pre-booked but there isn't a service to reach out or call people on a waiting list if there are no shows. The ship itself was wonderful. Large spacious and inviting. I was surprised to learn on the am we were departing that there had been approx 1300 children on board. I can't say I heard or saw them all to be honest. My kids aged 6, 10 and 13 had a wonderful time. Their needs were met, they threw themselves into whatever was free and available on board and they had fun and got to enjoy on board and off ship excursions. The food met their expectations. Cafe promenade was a huge hit as was Ben and Jerry. They also loved the adult like family dining experience in dining hall 3...and asked everyday for window seating being fortunate to finally experience this on our last night and morning before we disembarked. We had to keep reminding ourselves we were on a ship... We felt no motion.... Brilliant ship... And took none of the stash of motion sickness meds I had taken with us. A beautiful floating resort feel. So the lesson I have learned through this experience is book a large modern ship if you suffer from motion sickness. Great technology... Good ship stabilizers and good navigation means a better cruise experience. Cocacay was an amazing day. Cocktails, lunch and activities were fantastic. I do think the shuttle service on shore at cococay should be complimentary to all. I must say though that many helped me get across the island throughout the day because I stopped them or flagged them and asked. Disembarkation was good. But getting out of the port and on our way was painstaking and slow. Too many people, all taking uber or lyft... Waiting long periods for cars that were slow in coming through. This was frustrating for many including us. Some car hire companies take advantage of unsuspecting customers and overbook their vehicles and we arrived at our car hire company in downtown Miami to chaos. Long lines. 1 or 2 staff members. And insufficient cars. Or different types to what was booked available. Their sad excuse.. It's after Easter holidays. I think it's the norm - so my advice to traveller's with tight itineraries like us... (We missed our planned day at space Kennedy Centre as a result of this inefficiency.) is to rather book car hire a little further out vs closest to port...you may get better service.. Less queuing and get what you booked on time. In a nutshell royal carribean was amazing. I felt like we had a 5 star plus experience with excellent care and customer service. I would highly recommend any family with varying aged kids to go on this cruise if looking for a suitable offering. We loved it and can't wait to plan our next family cruise on a Large cruise liner. Read Less
1 Helpful Vote
Sail Date: April 2019
Based on the title, you can see that we were on a Symphony of the Seas cruise which probably spoiled us a bit. The Mariner of the Seas was an ok boat but I wonder if they had at the "B" staff on this one vs the "A" ... Read More
Based on the title, you can see that we were on a Symphony of the Seas cruise which probably spoiled us a bit. The Mariner of the Seas was an ok boat but I wonder if they had at the "B" staff on this one vs the "A" staff on the Symphony boat. Not to say all the staff was bad - some were friendly but some just did not want to be there. We had suites on both boats but the suite perks are vastly different including the suite lounge and dining options. Surprisingly even though we had a suite - we got stuck with another family for dining at a table with an unfavorable location. Also - no free wifi on Mariner of the Seas. Other than a nicer room - I would not spend the extra money for suite perks. While the room was spacious - we had broken furniture and plumbing. The kids clubs on Mariner was lacking and big step down compared to Symphony and and Disney cruise line. The Sky Pad was not working and the pool area is tiny. The waterpark at CocoCay is not operational so be forewarned. Hit or miss on food. Surprisingly - the food at Windjammer was better than Chops or the Main Dining Hall - go figure. Service at the sports bar was terrible but everywhere else was good. Spend the extra money and hop on Symphony of the Seas - you will not be sorry. Read Less
5 Helpful Votes
Sail Date: April 2019
I have not sailed on the Voyager class - have been on all the others but somehow missed the Voyager class - Mariner was like an abbreviated Independence of the Seas! Anyway, I usually dislike weekend cruises because of the hassles ... Read More
I have not sailed on the Voyager class - have been on all the others but somehow missed the Voyager class - Mariner was like an abbreviated Independence of the Seas! Anyway, I usually dislike weekend cruises because of the hassles boarding and disembarking - lines, crowds, chaos AND the cruise lines typically use older, less feature rich ships. So when I saw the Mariner OS pop up and I found out she has just completed a massive refit - I decided to risk it and go. While the price was no deal, and since I went solo it was double the fare(almost), it was worth it to me to get on the ship. I did receive an onboard credit so I bought the Ultimate Dining Package with it so that as a solo I would not have to navigate the MDR. Upon arrival at the Port of Miami to the new monolithic RCCL terminal , I have to admit I was impressed. While I am Diamond with RCCL it did not matter at all as I was through check-in, security, and on the ship within 15 minutes of hitting the curb - Amazing. No lines, no fuss, no muss. Once on board at 12:30 Cabins were not available so I explores the ship and went to johnny Rockets for lunch. I must admit my first impression was that the ship was spotless and appeared almost new - everything was refreshed and shimmering. Lunch was ok at Johnny Rockets as I was the first customer I didn't get any of the fun stuff - just a burger and drink. Rooms became available and I went to my "inside" cabin with a window overlooking the Royal Promenade - I had chose a guarantee rate and this is what I received. It was very spacious and centrally located. I then went looking for the Diamond Lounge and found it on deckk 14 - I love the Diamond Lounge as it can be an Oasis of Calm on these dold out cruises - and it was! I used it extensively all weekend. Beautiful sail away from Miami as the sun set behind the skyline. It got dark and we were out to sea about 2 and 1/2 hours out we were told we were returning to Miami due to a medical emergency. What a treat (for me, not the poor patient being rushed back) as the skyline of Miami was in full illumination and it was spectacular. Dinner night one was at Jamie's and I would rate it as just ok, nothing outstanding - Service was less than attentive and I attributed this to being a solo diner. Dinner Night Two was at Izumi and it was fabulous - the food was excellent and service spot on! As good if not better than land based Sushi restaurants. My only dislike was the Teppanyaki shows were ongoing and LOUD but hey that is part of what Teppanyaki is about. Dinner Night Three was in Chops and though I am not a beef eater, I found plenty on the menu and it was very good - service was excellent However, my best dining experience was Sunday (Nassau) for lunch and I opted to go to Jamie's - It was outstanding! I had the Brushetta - yum, the chicken in mushroom cream sauce - Outstanding - lick the bowl clean good and a light Raspberry custard desert that was amazing. Service was attentive and friendly - a great experience. Coco Cay - Will be amazing when finished. The new pool is incredible and the facilities are on par with a Disney WaterPark! Just worry the first hurricane will take it out! The Solarium pool was my hangout as I had the ship to myself while at Coco Cay and Nassau and I was extremely please to see the lifeguards and pool attendants enforcing the 30 minute chair reservation limit AND the smoking rules. Shows were mediocre Lounge acts were excellent Ship is gorgeous and clean!!!!!! Fellow Passengers - all types - some loud and obnoxious others respectful and nice while many were drunk becuase they had purchased drink package and wanted to get their money's worth! All in All - very nice to excellent Read Less
3 Helpful Votes
Sail Date: April 2019
We booked this cruise with extended family. First stop was CocoaCay. All the on ship advertising and email that we received mislead us to believe that the water park and resort style pool was open. The staff on the ship agreed with me ... Read More
We booked this cruise with extended family. First stop was CocoaCay. All the on ship advertising and email that we received mislead us to believe that the water park and resort style pool was open. The staff on the ship agreed with me that our kids will have a wonderful time on the waterslides at CocoaCay. When we got there, it is still under construction. Really disappointed the kids. We booked two rooms (ocean view with balcony) they were okay, but have a stale, musty smell. Bathroom really need to be updated. Shower had cracks, etc. They clearly spent the lion's share of their renovation money on the common areas of the boat not in the cabins. Service was good, there were a few really attentive servers at dinner. However, the food at dinner was subpar. First night three of the four adults ordered Prime Rib and had to send it back as it was to tough to eat. Worst vacation ever...you should look at other cruise lines before booking on this one. Read Less
2 Helpful Votes
Sail Date: April 2019
We travelled as a family of 3 - Mom, Dad and our 7yr old daughter. We chose Mariner as the itinerary worked for us and we’ve cruised Royal previously. We were also looking forward to the newer amenities offered since the ship’s recent ... Read More
We travelled as a family of 3 - Mom, Dad and our 7yr old daughter. We chose Mariner as the itinerary worked for us and we’ve cruised Royal previously. We were also looking forward to the newer amenities offered since the ship’s recent revamp. Embarkation: Dead easy. We booked a Jr Suite so we were swept up to the Suite lounge once we arrived at around 1:30pm. Once our docs were checked we were onboard in less than 15 minutes. Fantastic. Cabin: Our 10th floor Jr suite - Rm 1694 - was at the very back of the ship (stern for ship folks..) with an awesome view from our balcony. This was our third time in a Jr suite but our first rear balcony and we loved it! As others have described, the room was very spacious; certainly spacious enough for the 3 of us. The pull out sofa which was made up nightly was perfect for our daughter but I imagine it would not work for a child over 10, maybe 12 years old. The bathtub was great and necessary for our daughter who still likes to take baths. It was also good for our showers. The balcony was huge... a respite from the busyness of the ship. My favorite place. Dining: We ate at Windjammer buffet, the main dining room (5th floor), Chops Grille and the Promenade. Windjammer was fine. Lots of variety and we were only challenged with finding seats on the 3rd morning. Otherwise the buffet seating was more than adequate. The food was decent enough - not great, not bad. We enjoyed it. We only ate dinner in the MDR once and it was just okay. The service was excellent but the food was average. My husband liked his steak but my short rib wasn’t very good. My daughter isn't a foodie so no real opinion from her. Read Less
5 Helpful Votes
Sail Date: March 2019
The ship itself was very clean and nice after the rehab last year. Always something going on. The at sea days are never my favorite...decks always packed and almost all chairs reserved by 8am. The staff does not enforce the “no reserving ... Read More
The ship itself was very clean and nice after the rehab last year. Always something going on. The at sea days are never my favorite...decks always packed and almost all chairs reserved by 8am. The staff does not enforce the “no reserving seats” rule. Other passengers just moved the towels off the reserved seats and took them which was pretty awesome when the people that held them showed up a few hours later. The food in Windjammer was surprisingly very good. Lots of selections. The main dining room was pretty average. There weren’t long lines for the waterslides or other activities. The sky pad was closed since someone was injured on it a few cruises prior. We aren’t drinkers but did get the soda package. Definitely cheaper to purchase prior to cruise. It would be nice if they had more soda machines throughout the boat. Can get soda at the bars but lines are usually long and better for Royal to sell alcohol at the bars anyways. Also purchased the Internet package prior to cruise. Not worth it in my opinion. Did not work well at all in most areas on the boat. Coco Cay is incredible even though it’s not entirely complete. The beach and water is purely amazing. The oasis pool was awesome too. Nassau is nothing spectacular. This time around we paid for a day pass to an all inclusive resort which let us have access to private beach and pool. Overall nice boat and good cruise! Read Less
9 Helpful Votes
Sail Date: March 2019
I wanted something short but not too short since this was our first cruise with my 10 & 12 yr old kids. 4 nights and 5 days cruise was great! Stayed at Holiday Inn night before embarkation. Walking distance to shops and ... Read More
I wanted something short but not too short since this was our first cruise with my 10 & 12 yr old kids. 4 nights and 5 days cruise was great! Stayed at Holiday Inn night before embarkation. Walking distance to shops and restaurants. Uber over to the port and it was easy. Embarkation: I set for 11:30 am check-in. We were there around 11 and on the ship by 11:30 am. I did online check in before I arrived and made embarkation very quick. Hardly any wait. Deluxe drink package (including alcohols): online purchase offers a few different deals from time to time. I got mine about two weeks before embarkation and got 20% off each person. I think one of the reviews mentioned to buy it before getting on the ship but not really. I think they were offering 30% off on the ship. Deluxe drink package is perfect for someone who drinks. Also, includes bottled water and pops. By the way, no IPA beer. LIttle bumped! You can get your drink as soon as you get on the boat. Just show your printed seasail pass until you get your seapass at 1 pm. Nassau: We didn't do any excursion. Hung out at the ship most of the time and went out for a short time to hang out in the city for a bit. Not a lot of people on the ship so it was nice. Grabbed our lunch and sat by the pool table. Coco Cay: Ship docks. I did not know that. Perfect Day at Coco Cay was not open but still a lot to do. My drinks were included since I had the deluxe drink package. We did snorkeling. You pick up your gear and just jump in the water whenever. You can get in the water as many time as you would like. Buffet lunch was served and pretty good for what it was. Entertainments, activities, and service: Service was awesome. Everyone was so nice and friendly. Entertainments were just OK. Activities were nice. Plenty to do but sky pad was close the whole time. Disembarkation: We carried our own bag. We did not want to get stuck in the crowd and wait to get out so we decided to grab a quick breakfast from the promenade cafe and went. It was around 7:30 am. Disembarkation was quick too. I think we could have taken our time a bit. Got the Uber and waited for about 15 minutes and we were on our way to the airport. By the way, if you go end of the terminal there is an area where you get picked up by Uber or Lyft. Cabin: We had inside stateroom. It was small but we were barely in there. Kids slept on the bunk bed and they loved it! A few notes: I saw one of the reviews mentioning to bring outlet since there are not too many. True. But don't. They don't let you use them. You can just ask your room attendance for one. Read Less
2 Helpful Votes
Sail Date: March 2019
I picked this cruise for a family vacation that includes 2 teenage boys (13 &17). It has been 19 years since the last time I cruised and A Lot has changed. Embarking and disembarking were Extremely easy, quick, and efficient. ... Read More
I picked this cruise for a family vacation that includes 2 teenage boys (13 &17). It has been 19 years since the last time I cruised and A Lot has changed. Embarking and disembarking were Extremely easy, quick, and efficient. You can tell Royal Carribbean has put a lot of money into their Port Terminal. My 13 year old enjoyed the cruise the most. He loved trampoline and flow rider the most. 17 year old liked the rock climbing wall and challenging his Dad to mini golf. Had 2 rooms that had a promenade view. That made rooms seem bigger but due to late night activities it could be a bit noisy late at night. It was really easy to join the action or to run down for a quick snack. The promenade made it easier for me to orientate myself on the ship and finding room easier. Nassau....eh....not my favorite stop. Coco Cay was our Favorite stop. RC was handing out umbrellas for free that day and we hung out on the beach and went snorkeling. Food was a lot more variety than I was expecting from previous reviews. We could have spent our whole trip at coco cay. The new pier made it really easy to get on and off the boat. The main dining room experience was enjoyed by all of us. Our two waiters Paritosh and Moch went out of their way to personalize our service. Always took extra time to give us cruise tips or to chat about our day. Read Less
5 Helpful Votes
Sail Date: March 2019
This one did have a little drama, as we were just starting to doze off on night one and the ride got a little bumpy and noisy. Around 12:10, the Capt. came on the paging system to announce that the ship had stopped to rescue an individual ... Read More
This one did have a little drama, as we were just starting to doze off on night one and the ride got a little bumpy and noisy. Around 12:10, the Capt. came on the paging system to announce that the ship had stopped to rescue an individual who had gone overboard. The rescue was successful and we’d be underway post haste. The next couple of days the rumors were all over the place. Day two on Nassau was rainy in the morning, but turned out to be a nice day until it started raining and blowing around 7:00. We were just starting bingo around 9pm, when the Captain came on again to tell us that the weather would make us miss Coco Cay. The plan was to stay in Nassau through the evening the next day. Totally let all the energy out of the room! Guess what; here’s Cappy again, at 8:00 am on day three, to let us know that Coco Cay was back on and we’d be heading out at full speed. We got there at about 11:30 and had a very nice time. The new pier is open and made arrival and departure a piece of cake. How’s the food on the ship? Average. It’s a few days after the cruise while I’m writing this, and I wish that there’d been more fresh veggies and salads. I’m mad at myself for buying the dining package, as the food was just slightly better (good steaks at Chops, though). We felt like we had to use all the meals, and there’s really only two places to have dinner. With the small menus, it was repetitive and we missed out on the MDR. I’m going to talk about the CocaCola Freestyle machines on the Mariner. I found all four and none were right, the mix being off on every one of them. One just stopped working after day one. I’d end up going to the bars for Diet Coke and they were serving out of 2 liters, instead of the gun, for some reason. The entertainment on Mariner is a mixed bag. The lounge acts were all good, but the show band and the big shows in the theater were dreadful. My girlfriend and I both thought that the concepts behind the shows were dumb and the pop songs were wedged in there with some dopey high concept. The band seemed poorly rehearsed and one show had the backing tracks for the wrong song; total Ashley Simpson moment. The ice shows are incredible, though. Service was adequate everywhere. We never had the same servers in the specialty restaurants and only saw our cabin attendant in passing. Honestly, the one guy at Starbucks was super helpful. We did not do the FlowRider, but watched the action there while we were pulling into Coco Cay. The guys running it were great with the kids that they were interacting with. Getting on and off Mariner at Miami is super easy. Never once was there a line. Read Less
2 Helpful Votes
Sail Date: March 2019
This was only our second cruise and it did not disappoint. Our last cruise was on Oasis of the Seas. Mariner was just a smaller version of that ship in my opinion. Embarkation was a breeze at the Miami port. 10 minutes from curb drop ... Read More
This was only our second cruise and it did not disappoint. Our last cruise was on Oasis of the Seas. Mariner was just a smaller version of that ship in my opinion. Embarkation was a breeze at the Miami port. 10 minutes from curb drop off to being on the ship. We were also on the Bahama Drama cruise where it was announced that there was a man overboard. Once it was announced that there was a successful rescue, the news was shut down pretty quick. We couldn't find another thing about it then or now. We, coincidentally, were also at Bingo for the cancellation announcement for Coco Cay. We were so happy to wake up and hear that the weather took a turn for the better and we were able to visit Coco Cay. We had a great day. Can't wait for the remainder of the island to be complete. We had dinner nightly at MDR and the food was good every night. Not great, but good. No complaints. Cons: I really hate the drink package rules. We purchased the Deluxe drink package for my husband but because I don't drink, I had to purchase a refreshment package. I never used it, as I bought my ice tea at Starbucks which is not included. It was a waste of money for me to have any drink package but I had no choice. The cabin was close to the elevators and I was worried about the noise but it was actually great. No noise, more room in the cabin and close to the elevators. Our room attendant was awesome, as were just about every employee on the ship. Everything looks sparkling clean and new and I'd sail this ship again in a heartbeat. Read Less
1 Helpful Vote
Sail Date: March 2019
Spring Break cruise with our 10 year old daughter. Thumbs up! Great ship especially with the refurb completed recently. Impressed with the handling of large number of guest. Never any long wait times for any of the venues or activities ... Read More
Spring Break cruise with our 10 year old daughter. Thumbs up! Great ship especially with the refurb completed recently. Impressed with the handling of large number of guest. Never any long wait times for any of the venues or activities on board. Strongly suggest my time dinning. LOVE this option versus the early or late options previously. Initially announced while still in port in Nassau, that weather was going to cancel our stop the next day in Coco Cay.....☹️ The next morning it was announced that Coco Cay was back on as the weather had cleared and although behind schedule by about 5 hours, the Captain announced full speed ahead and had us there in about four hours!! Only the second official docking at the new pier....No more tenders! Although we only had about 5 hours on the island, what a GREAT Day. Great snorkeling and perfect afternoon weather. Kudos to the Captain and Crew for not giving up and doing everything within their power to make it happen. Despite the rainy Sea Day afternoon on day four, it was a great trip. Cabin: Ocean View. Just fine with 2 adults and 10 year old using pullman. Who spends time in their cabin other to shower and sleep? Read Less
Sail Date: March 2019
This was the third Royal Caribbean cruise for my fiance and I. We've sailed on Oasis of the Seas and Enchantment of the Seas, and thought Mariner would be a good in-between. Since the cruise was short, this was a precursor to a Disney ... Read More
This was the third Royal Caribbean cruise for my fiance and I. We've sailed on Oasis of the Seas and Enchantment of the Seas, and thought Mariner would be a good in-between. Since the cruise was short, this was a precursor to a Disney trip we took after disembarking. We chose Mariner because it was recently updated and appeared to have great night life. We flew into Miami the evening before and stayed at the Ramada airport hotel. It was our second stay there, and we love it. Very cheap, but clean and the attached pub is really good. The following morning we took an Uber to the port. The terminal is brand new and beautifully designed. When we arrived at check-in, we were surprised to see someone with just an iPad. The employee took our photos on the iPad, checked our documents and sent us through security. We received a paper with boarding info an a bar code, but no Sea Pass cards, which we were confused by. It turned out that the paper we received was our temporary sea pass until we got our rooms at 1pm. I found this to be super strange and inconvenient, as paper gets wet when trying to get bartenders to scan it on the pool deck. Several people were confused about this as well, I'm not sure when they stopped printing Sea Pass cards at check-in. When we boarded, none of the bars on board were ready, and most locations on top deck were still being cleaned. We did find one bar open but they were out of several items. It was strangely quiet compared to when we boarded our other cruises. No music, not a ton of crew members around. We did go on the bow a few times, and it's SO cool. Definitely check that out if you can, we didn't have access on our other cruises. Once we set sail the bars were fully stocked and open, and everything was in full swing. We got into our stateroom at 1:30, and our luggage was there early as well, although we actually found it down the hall waiting at the wrong door. Our steward's name was Sid, and he was very nice, though we only saw him twice, and not until the second day. He did a great job, we were just used to having more of an introduction than we got with him. I always enjoy that personal touch that the stewards bring with formal introductions. Our interior stateroom was comfortable and identical to all the others we've had. We were on Deck 10 and felt a lot of vibration in the evenings, but otherwise it was great. On the second night in the hallway there was a terrible sewage smell that luckily didn't penetrate through the door into the room. It was gone the next day but alarmingly strong the entire evening. Overall, the ship was well run but the cruise itinerary was very predictable. The stage show put us to sleep. The Quest was awesome as usual, and the ice show was great as well. We saw the comedian on the final night and found him to be average. We also went to the Perfect Couple Game Show, but both thought Love and Marriage was better. They did not offer it on this cruise. There were also several themed street parties on the promenade. The balloon drop was very cool, but otherwise these parties were repetitive and I never want to hear the Cupid Shuffle again in my life. Also, the Red nightclub experience was not worth our time, as most of the cruise was full of spring breakers who just wanted to create mosh pits and jump all over everyone trying to dance. I DO highly recommend the silent party called "Hush"...just go to it. You won't regret it! We did shop on the Promenade, but had issues with our Sea Pass account. I went to purchase a shirt and didn't have spending privileges. It turned out that our account hadn't been set up properly, but the store cashier was very rude and loudly exclaimed in front of everyone that I must not have enough money when my card didn't work. We ate in the dining room the first evening, which was good. Nothing too special, the menu is pretty similar on all RCCL ships. On the second evening we went to Jamie's Italian. It was incredible! Highly recommend it. We both loved everything they brought out and even tried new foods. Loved everything, would eat there all nights if I could. The final night we ate in the Windjammer which was good comfort food and I had no complaints. Our first port was Coco Cay. We were the first ship to ever dock at the new pier, which was pretty cool! We rented a beach bed for $125 which came with lunch, Evian water, floating mats and drinks service. Worth every penny. It was so peaceful, an absolutely perfect day. We also went to the floating bar and saw a shark and stingray in the water. We went snorkeling in the roped off area but didn't see a ton of fish this time. Last trip they were everywhere. We figured it had something to do with the tide. Next we went to Nassau. Last trip we went to Atlantis but this time we decided to just get lunch and head back to the ship. We went to Fat Tuesday for daiquiris. The rest of the day was spent on top deck at the pool. Overall, a good cruise. I wouldn't say it was my favorite but it was good. There were definitely moments where we felt things could have been handled better. The entertainment is all the same across the cruise line and we felt like we'd just seen it all before. I did enjoy the food and Coco Cay the most, and I think our next cruise we will be mixing it up and staying away from the short itineraries. We just want more time to soak things in. Read Less
2 Helpful Votes
Sail Date: March 2019
This is the review that we left in our Royal Caribbean survey Matthew Gauthier the piano player was outstanding. He was the best piano player we've ever experienced on any Cruise. We thought the hidden piano player was also very ... Read More
This is the review that we left in our Royal Caribbean survey Matthew Gauthier the piano player was outstanding. He was the best piano player we've ever experienced on any Cruise. We thought the hidden piano player was also very funny and good. Bobby and Jamee in the main dining room made a great team and we really enjoyed having them serve us. We did however, feel rushed during our 9 p.m. dinner seating. We did not particularly care for each evenings dinner service entertainment by the waiters. We actually felt bad for them. Alex from the Cruise director activities team was horrible. There were several games that he was leading that we walked out of. He seemed to make up the rules as he went along. We found all the other entertainment staff to be quite good. We thought The Quest was very well run. we totally loved the silent disco and wished that it would run on multiple nights. We'd like to suggest, in addition to karaoke, you consider a lip sync activity option for those who like to sing but don't have the voice for it. It may also bring out the showman in some guests which may be entertaining for other guests. We did not like the perfect couple game as it was difficult to see what was going on and lack to the of the enjoyment of the love and marriage game. Please bring back love in marriage. We walked out of the comedian's "family friendly" performance. We found him offensive, borderline racist and not very funny. It should be noted that we spoke to other people on the cruise who expressed the same opinion. The overall suite experience was highly disappointing. While the ship offers many amenities for the standard cruiser, the same can't be said for suite guests. The suite program on Mariner is inconsistent with that on the other Royal ships. For example, there is no internet included in a suite program on Mariner. The amenities for suite deck are substandard to what we've come to expect from the other ships. The lack of coastal kitchen detracted from our overall dining experience. The suite level accommodations for guests on cococay were downright embarrassing. The beach was small, unclean, and the chairs were worn. Transportation to the suite Beach was mostly absent and also not clearly communicated nor adequate signage available. The view from the cabanas was subpar. The beverage service in the lunch area was broken. Fortunately we had brought our own water to drink. We were never approached by any servers on the beach to see if we wanted something to drink. As it relates to the pool deck we have the following comments. There needs to be at least one more towel station potentially up in the sportsplex for the water rides. We did think that there needs to be some additional protection from the smoking area going into the solarium. There was quite a bit of smoking odor pouring into the solarium without this protection.The adults only policy in the solarium was not enforced and defeats the purpose of having an adults-only solarium. We did however find the deck seating and quantity of PODS available for use to be quite satisfactory. We also especially liked the seating outside of the suite lounge. We found it difficult to find places to get a beverage during the day and the unsweetened iced tea was nowhere to be found on the ship except windjammer. We purchased dinner at chops the first night. Our server was very friendly and we enjoyed her company. The food was just okay. We really would have been better off eating in the main dining room and getting the chops fillet there for half the cost. We went to Chops dinner at 6 on the first night and they were already out of the bronzini. At the time there were only about six people in the restaurant and the table next to us got the last two. That was very disappointing. We tried breakfast at chops one morning as suite guests. The service was very very slow, the order was messed up and we ended up going to windjammer to finish our breakfast. Lastly we would like to say how much we thoroughly enjoyed the escape room. Christopher was our guide and really made the experience enjoyable. Congratulations for providing a top-tier activity that the whole family could enjoy. That was definitely worth the extra money. You exceeded our expectations. Read Less
Sail Date: March 2019
Embarkation at the new terminal A in Miami went fine. Not a fan of the Port of Miami..much prefer Port Canaveral. As Emerald and Diamond members we should have been placed in the expedited check in line but were shuffled into the regular ... Read More
Embarkation at the new terminal A in Miami went fine. Not a fan of the Port of Miami..much prefer Port Canaveral. As Emerald and Diamond members we should have been placed in the expedited check in line but were shuffled into the regular line. Loved our cabin steward and waiter. Assistant waiter was ok..not great. Would recommend you get your towels at the pool before you go to Coco Cay as there was a long wait on deck 1 to get towels. Would recommend that Royal Caribbean have the towels available right after you get off the ship at Coco Cay as it would be more efficient. Windjammer Cafe is too chaotic for me so we ate breakfast in the dining room. Food in dining room was very good. Loved the French onion soup! Beds in cabin were super comfortable. They need to have the activities open longer hours. Ice skating was only open front 10-11:30pm the last night if the cruise. Laser tag was completely booked due to limited offering of the activity. We were the first passengers to walk off the ship at Coco Cay instead of tendering in which was awesome. The pool is now open on Coco Cay also...very chilly but excellent pool bar. We bought a day pass for Atlantis Aquaventure from www.bahamasdaypass.com. Was cheaper than using cruise line. Just pay $4 per person for taxi over to Atlantis. Read Less
2 Helpful Votes
Sail Date: March 2019
We booked this cruise for the dates. It fit in our budget, and was similar to a cruise we took 2 years ago. The biggest disappointment was the change of ports a few weeks out. The cancellation of Coco Cay was a let-down to my children, ... Read More
We booked this cruise for the dates. It fit in our budget, and was similar to a cruise we took 2 years ago. The biggest disappointment was the change of ports a few weeks out. The cancellation of Coco Cay was a let-down to my children, who were looking forward to the Cabana we had booked, and to snorkeling around the shipwreck/plane wrecks. The embarkation at the Crown of Miami was outstanding. We showed up around 11 and were on the ship in less than 10 minutes. Multiple lines were open and the new system of delivering cards to the rooms simplifies the process. Using my phone as a sea pass at the bar for the first hour or two was not a problem. We got a spot by the pool, and the kids enjoyed the hot tubs and pools until the rooms were ready. The rooms (we had adjoining interior rooms) were good. We have shared a room in the past, and the deal we got actually made it cheaper to have 2 rooms this time. It was nice having 2 bathrooms and a separate room for the kids, who like to get up a little earlier than we do. We didn't often see the cabin steward(ess), but she did a great job of keeping the room clean and had several towel animals, saving the hanging monkey for the last night. She was also quick in responding to any requests we made. Dining was very good. Our waitress (Yula) was very accommodating and got to know my sons' tastes very quickly, having a plate of kiwi ready on the table by the last night. The food in the main dining room was quite good. I often ordered 2 appetizers, not being able to choose. My 10-year old ordered off of the adult menu, and enjoyed dinner every night. My 8-year old ordered the appetizer off of the adult menu, and the rest off of the kids' menu. His dinner never changed, and the waitress asked if he wanted the same thing by the third night. We always ate breakfast at the Windjammer, which was well-stocked and what you would expect. Among my onboard complaints was dealing with drinks. The ship started running out of mint on the second day of the trip. Certain bars stopped making mojitos. By the end of the third day, there were none being served onboard at all. For a short cruise, I was surprised. We also tried to order a specialty drink on the menu at one of the bars (it may have been a habanero daiquiri) on the first day, and they didn't have the ingredients. The bars often ran out of the stuff for various other daiquiris. Finally, the pop machines were down more than they were up across the entire ship. Most of the machines in the Windjammer were down, one of the 2 machines on deck 5 was down. Our port time in Nassau was very good. The weather co-operated and the water wasn't rough. We didn't do a ship-board excursion, but got a day pass at a local hotel. The whole family really liked it. We are not a big fan of the Grand Bahama port, as it is very industrial. We booked a family beach excursion, and it was tied to several other excursions (including an all-inclusive). There were enough of us that it took several buses to get us all to the beach. The main problem was getting everyone into lines to get on the bus. It seemed very disorganized. Getting back was also fairly disorganized, but this was not the fault of the cruise line. The main problem at the beach club was trying to find a chair. As we were the second ship in port that day, the Carnival passengers were already there when we arrived, and we were the second or third bus, so we got one chair for the 4 of us. After a few hours, the Carnival passengers left (it was a half-day excursion), so we all got chairs for the last hour, and the beach was much less crowded. I will also mention that the loyalty desk was very difficult to find. I finally looked for them on the last day, during the posted hours, but there was nobody at the desk. I was hoping to get my kids an account, as they cruised before, but didn't have the same status as us, but we never got that taken care of onboard. Lastly, I must mention that there was a college party onboard. We heard that there were a thousand college students on the ship. My boys didn't seem to notice too much that anything was different, but the bathing suits were a little smaller than perhaps one might want on a family cruise. There was an upside to the number of college kids on board. On our only sea day, getting a deck chair was easy, even at around 10 in the morning, as most of the college kids were still sleeping. In all honesty, the lines at the pool bars were longer than normal, but other than that, the college parties didn't bother us, though someone bashed into our kids' door at 3am one morning on the way past. Read Less
2 Helpful Votes
Sail Date: March 2019
Our first cruise was in 1996 on Princess Cruise's Sun Princess. My how cruises have changed in the last 20 something years!! We've always wanted to go on a Royal Caribbean cruise, and we were not disappointed! Embarkation and ... Read More
Our first cruise was in 1996 on Princess Cruise's Sun Princess. My how cruises have changed in the last 20 something years!! We've always wanted to go on a Royal Caribbean cruise, and we were not disappointed! Embarkation and disembarkation were both speedy. We had a Panoramic Ocean View stateroom. The bathroom/shower area was a little smaller than we remembered, but didn't spend much time in our rooms to begin with. We only ate in the main dining room and the Windjammer buffet, both of which were fantastic. The bars around the ship were quick and the drinks were good!! Entertainment overall was amazing, as was our main dining room waiters, Michael and Reynaldo. We did buy the unlimited drink package which was good for alcohol and soft drinks anywhere on the ship. We are already booking our second Royal Caribbean cruise to Bermuda in October of this year. I'm sure it will be just as memorable!!! Read Less
2 Helpful Votes
Sail Date: March 2019
Overall, the ship was clean and the staff was friendly. We stayed in a junior suite room and it was very spacious. We traveled with 2 little ones, ages 1 and 3. We were under the impression that there would be things for them to do. This ... Read More
Overall, the ship was clean and the staff was friendly. We stayed in a junior suite room and it was very spacious. We traveled with 2 little ones, ages 1 and 3. We were under the impression that there would be things for them to do. This is not a family friendly ship. My son who is 3, was not able to attend the aquanauts because he is potty trained but not able to get on the potty by himself and needs assistance. He has to go into the infant room with our daughter. We also weren’t allowed to take our 1 year old in the pool because she isn’t potty trained. They had no other kid friendly pools or waterslides for them. Perfect for adults but not for kids. The childcare was awesome and the staff were super friendly! My only complaint is the hours of operation. They are only open a few hours in the morning and 6-12pm. They had no afternoon hours which I wish we knew prior to booking this ship. We did a shore excursion to the Atlantis which we paid a lot of money for. Getting off the ship to head to the Atlantis was a disaster. We had to wait in a long line with 2 little kids to get on buses over to the resort. They close the kid water playground at 12 and 3 for 15-minute cleaning. Some kid pooped in the pool and my son had only 10 minutes of play the whole time we were there because they closed it down for the day. The aquarium was awesome! Getting on and off the ship was pretty easy. My husband and I took advantage of getting massage at the spa. It was not what I expected. It looked worn down and they did not have any pools, saunas, ect. The services were very pricey for what we received. My actual massage was great. The therapist took me back 11 minutes late and ended 8 minutes early leaving me with a 40-45 minute service that was suppose to be 50 minutes. I complained to the manager who argued with me that her therapist said the service was 50 minutes. She told me that my phone time was wrong. I told her I checked the time as my husband went back on time and finished about 10 minutes after me. She chalked it up to his therapist being a “snail” and “sooooo slow”. She offered my 10% off my service but I never received a refund. Overall, the ship is nice, staff is great and food was awesome. I would NOT take a family on this cruise. For couples, young people or single people only. Read Less
Sail Date: March 2019
I have mixed reviews for the Royal App. It worked ok, but sometimes had to revert to full website. Did not care for the behind the scenes accouning. Several members of my party (12) had on going issues with there account that brought us ... Read More
I have mixed reviews for the Royal App. It worked ok, but sometimes had to revert to full website. Did not care for the behind the scenes accouning. Several members of my party (12) had on going issues with there account that brought us having to go to guest services. I purchased a few things from prior to the cruise. It eas easy to use when it was available. The Key: I purchased, not sure it was worth for this trip. This is a small ship and Royal Caribbean was able to get all passengers easily (The Key was not needed here) For me I did like having my carry on brought to my room, i kept a bag with meds and change if clothes. ( liked this perk). Lunch at Chops Grill was delicious (liked this perk). We were able to get to our rooms at 1pm. Was cruising with the girls. We did have some with cabins together. Our Cabin Steward was able to open the partitions between pur balconies. LOVED that. Another Key Perk was VIP seating for shows. I did get to the shows, and the shows were great, but no need fir VIP seating. I was able to get seats for 12 easily with out. Scheduled times for rock wall, sky pad and Flow Rider. I did not use, but it was nice to have times if I wanted to utilize. Excursions: Pearl Island lunch and snorkel. Was awesome!! Lunch eas good snorkeling was fun. Coco Cay: We got a Bungalow, we had five. It was comfortable, staff was good. Area was quiet. Things I didn't like, food, lack of swimming area by the bungalows. To much plant life with Jellyfish i got 2 minor stings while floating on mat above plant life. Dining: breakfast in Windjammer was pretty good. Final day breakfast in Dining room was very good! Biggest issue I had was coffee was awful. They used non dairy cream half and half was VERY hard to come by. Took an officer to get. Starbucks is there with half and half. I am not a fan of Starbucks. Did not have lunch on board. Lunch on private island for the bungalows was not that great. Dining room dinners: every night was great. Food was delicious, staff as in other areas VERY good. Spa: had a massage, and had my hair done. Both were good, but can I say Upsell!! I have been on 4 cruise lines, and have to say Royal Caribbean is the worst for upselling enough so that i will not choose Royal Caribbean to cruise on unless it is because friends are going. I will try to change there minds. Like embarkation, debarkation was quick and easy after a delicious breakfast in the dining room for "Key Members ". Summary: Great boat, great Cabin, great staff, food was very good, Royal Caribbean coffee awful ( of course all is a personal opinion). Pearl Island was worth it. Bungalows not if you lume to swim. The Key: not worth for me in this ship. Happy cruising! Read Less
7 Helpful Votes
Sail Date: March 2019
This cruise was chosen because of all of the items on the ship for us to do with our kids. By the 3rd day, I woke up with three bites on my neck. The 4th day, I had numerous more. I went to their medical floor and expressed my fears that ... Read More
This cruise was chosen because of all of the items on the ship for us to do with our kids. By the 3rd day, I woke up with three bites on my neck. The 4th day, I had numerous more. I went to their medical floor and expressed my fears that there may be bed bugs in my room. They reassured me they did not look like bed bug bites. I asked what it could be and he expressed they looked like German measles. I explained I'm vaccinated and have had my titers so this wasn't possible. I asked what I should do now? He handed me 2 Hydrocortisone packets and told me to continue my night. I was appalled! I'm a nurse and sending someone they think could have a very contagious disease to the rest of the public should be forbidden! I'm sure it's because they knew it was bed bug bites. They said they were sure they weren't bed bug bites but would have someone come check the room. Nobody came to my room. I called guest services and they sent someone up to tell me they would do a thorough check when we went for dinner. We got back from dinner to see the beds were remade and there was a white powder placed behind the bed. I had to call guest services to see what they found. The lady said the search was completely negative. I asked what the white powder was and she said she was sending the supervisor up. When he got there, he explained the white powder was protocol but the search came up 100% negative. He said there was even a bug specialist in our room and said no traces of bed bugs were found. I took these pictures after their thorough search of my room. Disgusting!!! Bugs in the mattress!!!! That was our last night there. After calling Royal Caribbean the day after we got back, they asked for me to submit the pictures. After reviewing the pictures, they apologized for this occurring on their ship and offered me a 10% discount on a future cruise purchase. I can't even explain the nightmare this has caused. All of our luggage is in garbage bags outside our house to prevent any chance of bringing them inside our home. This cruise turned into a nightmare. -Our dining was exceptional. There was a great variety of food choices. Our server was fabulous. -This cruise had 2 Bahamas stops, Nassau and CoCo Cay. Both were great. -We let our 2 boys choose our shore excursions. The first was the Rainbow Reef snorkel in Nassau. It was our boys (age 8 and 10) first time snorkeling. The staff were great and we loved it -In CoCo Cay, they chose two excursions, swimming with the pigs and the stingray experience. The staff made them memorable and we suggest both of them. -Upon docking, our last shore excursion was The Everglades by airboat. We loved it! -We had a fabulous view from our balcony. We had a balcony on the back of the ship with magnificent views -In all of our travels, we have never experienced bed bugs before. I don't wish it upon anyone. The way Royal Caribbean lied and pretended to search our room is unacceptable. Read Less
1 Helpful Vote
Sail Date: March 2019
We live in Florida and were looking for a quick weekend getaway. We're pretty loyal Royal Caribbean cruisers (Platinum) and we had been on the Liberty (same layout as Mariner) so we knew we liked the ship style. We got this cruise at ... Read More
We live in Florida and were looking for a quick weekend getaway. We're pretty loyal Royal Caribbean cruisers (Platinum) and we had been on the Liberty (same layout as Mariner) so we knew we liked the ship style. We got this cruise at a decent price and didn't have huge expectations for a three night cruise, but were pleasantly surprised by the quality of the food in the dining room and the friendly crew and excellent service all over the ship. Embarkation was so easy. We left out of Terminal A and we drove there from home. Plenty of parking and it would have been very convenient to drop off luggage (we didn't). Arrived at about 11:45 and basically walked right into the terminal and on to the ship. We had done online check-in so all we had to do was show the Set Sail passes on the phone and get pictures taken. There were no lines and no waiting. Once on the ship we went to Excursions to pick out our Coco Cay bungalow (has reserved online previously). No lines there either. Then we went in search of food. The Windjammer (beautifully renovated by the way) was busy but not packed and we found a table right away. Food was decent and there was lots of variety. Standard Windjammer, but the quality seemed higher than on the Liberty a few years ago. While we were in the Windjammer they announced rooms were open so we went down to our cabin. We originally had booked a balcony guarantee but before we were assigned a cabin there was a price drop. I called my TA and she was able to get us upgraded to a spacious balcony cabin midship on deck 9. Although the cabin hadn't been completely redone it had been "freshened" with new carpet, drapes and some wallpaper behind the lights next to the bed. It was larger than I expected with about 2 feet of space between the end of the bed and the wall and a full size sofa. Bathroom and closet were standard. It was clean (although there was a stain on the couch) but my complaint was our cabin had a metallic smell that I found annoying and I didn't smell anywhere else in the ship. It may have been some kind of disinfectant but it wasn't bad enough to complain about. Our stateroom attendant Kundo was the best I have had in a long time. He knew our names, greeted us warmly each time. and kept our room immaculate. Our last cruise was on Holland America where we had terrible stateroom service, but this time the cabin was done immediately after we left in the morning and when we went to dinner in the evening. My only complaint about the balcony cabin was every single time we were out there trying to relax someone was smoking on a nearby balcony. It wasn't just one cabin - all around us were smokers. Obviously the no smoking on balconies is ignored and no one enforces it. It was very disappointing - since the casino is a huge indoor smoking area and the whole port side of the pool area was one big smoking party. Not like there is no where to go. The ship was full of large parties (families, birthdays, bachelor and bachelorette parties) all doing a lot of drinking and having a good time, but it was not an issue - there was always a quiet place to go so the ship didn't seem that crowded. Because this was a weekend cruise and relatively inexpensive there seemed to be a lot of first-time cruisers and a lot of locals. We probably heard more Spanish than English spoken on the cruise and announcements were done in both English and Spanish. We really liked the decor of the ship and it seemed in pretty good shape, but we did notice the carpets around the elevators were stained and the day of the week inserts in the elevators were literally threadbare. It did not seem like maintenance was a high priority. We had dinner in the dining room the first night and were pleasantly surprised by the quality of the food and the excellent service. Our waiter, Rogelio and assistant Jennifer were top notch. Definitely a step up from our last few cruises. The dining room has been refreshed and looks modern and is very attractive. The food was very good - also a step up from past RC cruises. Second day was Coco Cay. Tendering was a nightmare - worse than any tendering on any cruise we have experienced. The bungalow does not get you priority tendering and there seemed to be a lack of organization and too few crew members. Because there was no one directing where to go people were trying to cut into the line as they came off the elevators. Then we were delayed by the crew debating whether or not to put a pallet of water on one of the tenders. Over an hour later we finally made it to the island. It is REALLY under construction. Right now there is only a small portion of the island that is usable. Construction didn't bother us but was very visible. The bungalow/beach bed/clamshell area is at the far end of the island from the tender area and we were driven by golf cart to the area. The concierge gave us wrist bands and they do patrol the area to make sure everyone belongs there. The bungalow was very nice - comfortable sectional and a coffee table and the canvas curtains were great in blocking the sun. They have you pre-order lunch and it was ok - nothing special. It would have been a long walk to the buffet or I think they will shuttle you there if you prefer. No one ever came to ask us if we wanted drinks but the bar is very close and I did see drinks being delivered to some bungalows. It was a very relaxing experience for us and I would do it again. The water is awful - weedy and shallow a long way out. The sand is very uneven so it's difficult to walk all the way out to the sandbar. Not an area for snorkeling. We had our second dinner at Jamie's Italian. It was awful. The service was decent and I think if you stuck with the things they tell you are good then maybe it would have been ok, but frankly I would say don't waste your money. For appetizers we shared the "famous" plank, I had calamari, my companion had the crab and avocado bruschetta. The plank had a slice each of several cured meats, some olives and pickled peppers, one small ball each of burrata (it wasn't really burrata - it wasn't creamy enough) and one small cracker with a tiny slice of parmesan and a dollop of pepper jelly. And the stupid rainbow slaw, which is nothing except cole slaw (Italian? really?). Anyway the bruschetta was good and the calamari was ok. The entrees - chicken with a mushroom sauce and the crab spaghetti were both not just bad, but awful. I have never returned a dish because I didn't like it but I seriously considered doing it. No excuse for gummy, overcooked pasta at an Italian restaurant and the sauce had only a hint of crab - and no other real flavor. The chicken had been cooked under a brick and was all bones and not meat. They redeemed themselves with the lemon meringue cheesecake - fabulous - but my raspberry pavlova had a few raspberries on top and mysterious blue something on the inside. A true waste of money for the dinner. We ate breakfast in the MDR one time - same food as elsewhere on the ship but service was good. The Promenade cafe was packed all the time. Never had the pizza but the sandwiches were good and you can get fruit and desserts. I was disappointed no salads were available there. The pub and Playmakers never seemed very crowded and the Viking Crown and Star lounge were empty during the day. Ate lunch at Johnny Rockets one day (now an $11.50 upcharge) and the food was decent. The next day was Nassau. Been there, done that so we just walked up and down Bay Street and got back on the ship. Had a relaxing day (good spa treatment and relaxation in the Solarium). We had dinner in the Windjammer - food was good (most tender roast beef I have ever had), lots of variety, and lots of friendly servers. Disembarkation was amazing. We has self disembarkation so were supposed to leave between 6:30 and 7:15. Walked out of our cabin and 7:15, elevator down to 4, no line, walked off the ship and then a long way through the terminal to the Customs face recognition terminals. What a great improvement! No customs forms, no lines, nothing! Activities - we found there wasn't a whole lot going on around the ship compared to longer cruises. We went to trivia a few times but that was about it. We saw the ice show (well done and fun) the first night, went to the production show (awful) the second night and went to bed early the third night so we missed the feature show (a semi-finalist from America's Got Talent). Never saw the comedian. The pianist in the Schooner bar was good, Boleros was packed all the time, and the group that played in the Promenade was really talented. Overall it was a short cruise that met expectations in most ways but was memorable because of the crew and the above average food in the non-payment dining areas. Read Less
Mariner of the Seas Ratings
Category Editor Member
Cabins 4.5 4.4
Dining 5.0 4.0
Entertainment 4.5 3.9
Public Rooms 5.0 4.5
Fitness Recreation 5.0 4.3
Family 4.5 4.3
Shore Excursion 4.0 3.9
Enrichment 3.5 3.6
Service 4.5 4.4
Value For Money 5.0 4.0
Rates N/A 4.3

Find a Mariner of the Seas Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise