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Sail Date: October 2012
Check in was delayed by Port clearance but once underway went smoothly and without any real problems. We went looking for our cabin and and found it aft, port side, above the Oceanview Cafe, unfortunately the elevator lobby for these Deck ... Read More
Check in was delayed by Port clearance but once underway went smoothly and without any real problems. We went looking for our cabin and and found it aft, port side, above the Oceanview Cafe, unfortunately the elevator lobby for these Deck 11 staterooms is simply overwhelmed with the strong garlic smell coming up from the cafe kitchen. It was incredibly irritating the entire cruise. The Cabin was nicely decorated but had numerous problems which I documented in the Cabin evaluation. The ship would not allows us to open the connector door to our friends balcony citing "safety concerns" which they were unable to articulate. We had booked early to get side by side, overpaid and were very disappointed by this. Our sailaway gifts were delivered after dinner the first night and Danilo, our steward had our shrimp replaced a few days later. We had our dining in Blu and we enjoyed the menu but we were disappointed by the service as on at least three occasions we waited over 30 minutes for our entrees. The room is poorly laid out and we watched hug trays of dirty dishes and silverware go sailing over our heads as the wait staff navigated the large pillars moving from the back to the front of the restaurant. The long wait happened again on the final morning when we tried breakfast there and we enjoyed cold pancakes and omelets. The service lines in the Oceanview were understaffed and waiting while the single server moved from salads to entrees was the norm. The food in the oceanview was just average including the "Chicken Ensaldas" (enchiladas!), pizza and deli sandwich bar, We dined twice in the main dining room and had excellent food and service. We love Q-sine and dined there twice, great service and the food was as exceptional as expected on both occasions. But the hands down winner for food and service was the Olympic, simply a wonderful experience. The ship is well laid out, easy to navigate and looks very classy with the Solstice updates. The service in the cafe was erratic as was the pool service. The production numbers were wonderful but we walked out of several of the other offerings. There were several problems however, most likely due to cost cutting and the rushed updating. The I lounge has no ventilation. The Internet is the slowest we have ever encountered on a ship. The new decks leading to our staterooms from the sun deck were already cracked. We had standing, dirty water on our balcony that the room steward had to mop up on a regular basis. Our sliding door was already broken. The shower doors leaked all over the bathroom floor. In general the crew and service was acceptable, the crew was friendly, the officers not so much, but the over all the experience was not what we had come to expect from Celebrity and we are not likely to recommend or sail again on this class of ship. Read Less
Sail Date: October 2012
On October 7 my wife and I drove to Miami to sail on Millennium for the second time. The first was 11 years ago. The experience then led us to consider Celebrity as our favorite cruise line. Since then we sailed all the Millennium class as ... Read More
On October 7 my wife and I drove to Miami to sail on Millennium for the second time. The first was 11 years ago. The experience then led us to consider Celebrity as our favorite cruise line. Since then we sailed all the Millennium class as well as Mercury and Solstice. Each ship delivered exemplary service and facilities. We were eager to see how "solsticizing" affected Millie. It was even better than the first time. We were in a concierge balcony cabin and it was excellent. Thank you Javier for your effort to keep it clean and us well stocked with ice and flowers. Guess what....chocolates on the pillow !!! Nice to experience them again. Dining was at a table for 6 at 6P.M. Every night the food choices were many and varied, plus the menu offered several stable items every meal. Loved having escargot available every meal as well as creme brulee. No complaints with either the service or the taste...enjoyed pretty much everything. Shows were somewhat of a let down....maybe a result of so many cruises. The band was great, stages nice, costumes elegant...just did not have the WOW factor. In summary it was a great ship with a great itinerary and friendly crew. No problems anywhere......until we tried the internet. It was painfully slow. Read Less
Sail Date: October 2012
Travel, relax, enjoy and learn (optional) marine biology, history, geography, engineering. This trip was the 15 day westbound cruise, Miami to San Diego. We specifically enjoyed ... pretty well everything. But be warned: I'm easy to ... Read More
Travel, relax, enjoy and learn (optional) marine biology, history, geography, engineering. This trip was the 15 day westbound cruise, Miami to San Diego. We specifically enjoyed ... pretty well everything. But be warned: I'm easy to please: give me neat and clean accommodation, super service, food to feast, enjoyable entertainment, interesting sights and fun shore excursions, and I'm good to go. I note the favourable quality of the passengers; polite, smart, educated, and genteel. (In this group, I include myself and my pretty partner.) This leads to very pleasant and thought-provoking conversations (in various accents) at meal conclaves and social functions. So a highlight of the journey is the exceptional people we met. Some types good and others less so. Get this cruise one-upmanship: "We prefer Seabourn" (sniff). Superb variety of gustatory delights exciting for the palate are presented at supper. Not for me is the available light breakfast for early and late risers or even room service; I'm the full breakfast buffet type, and make-to-order stations. Here, I wait only if the line is short; otherwise I could be sitting and resting my gaze on the azure horizon. I enjoyed the galley (kitchen) tour, not having to slave over the stove. Imagine the technology of feeding over 2,000 critical mouths 3 meals a day. There's an escalator to carry waiters from the lower kitchen to the 2 dinner floors. People complain; example: talking to a British couple, they judged the food too fancy and seasoned. Not your thing? head for a cafeteria snack or a snooze in the library. The cruise program includes daily presentations and nightly variety show entertainment. The shows were excellent: Broadway singing and dancing, comedian and ventriloquist, jugglers. I rated the quality as high, but I concede not everyone has my taste! Not your thing? head for the casino, or hang out at the bar (indoors or poolside). My partner and I are dancers, we Prance the Sound of Music, and we love to show off (modest? No!) It's our friendly mission to enlist seated, unwary ladies and gentlemen as target dance partners - now we have 4 on the floor. There are lots of places to dance shipboard: daytime on deck by the pool, practice mornings in the disco, before and after supper in the Rendez-Vous Club or the disco. Otherwise, don't forget the fitness centre and spa, where you can atone for your rich eating habit and rethink your travel strategy. Not your thing? head for the weekly religious service, or peer out your porthole. Don't forget the reason why you chose the trip. The Panama Canal itinerary includes significant history, geography, archeology, art and culture. These lessons are comfortably presented in the theatre by nice experts you travel with. Not your thing? head for the sun deck, or a dip in the pool. Be aware of some risky cruise activities. Lots of folks get sick - I speak first hand - having visited the ship's infirmary, where service is available for a price (you may need to wait in line). Wash and sanitize diligently. Be smart on shore, we hear of untoward situations (robbery) travelers encountered. Then there's Dinner Roulette: book a random dinner sitting with anyone. It's like mauling your intelligence: not fatal, but you'll end up trying to recall what you had for supper. Also the accident our ship had in the canal: you know how you slam the door on your finger? Well the lock door (weight 500 tons) was slammed into the ship's stern; we felt and heard a big bang and shudder. Some damage to the ship, but no problem, just exciting for the passengers. Even a news release was issued. Quality observations: is it perfect? Mostly, the cruise lines have learned from passengers and try very hard; quit grousing! Now there's shopping as a palliative for those with suitcase room and credit. Good bargains are available on-board: $10 watches, $12 tee-shirts, (I know you can get it cheaper on shore, but this is for them who can't). Small but useful innovation: baggage tags included with your ticket to facilitate boarding. Possible improvement: sometimes the internet connection is slow; it's always more expensive than on shore. The final customs inspection on board is an expeditious idea that requires refinement. The floor-number light in the elevator could be ergonomically improved (I'm scraping the bottom of my suggestion box). Did I mention we had a fantastic trip? Bon Voyage anyway! Read Less
Sail Date: October 2012
We had a great trip through the Panama Canal on Celebrity Millennium. Most all on board was good. The exceptions first. We had bought an air inclusive packet which included transfer and Hotel in Miami. Meet and greet at the airport ... Read More
We had a great trip through the Panama Canal on Celebrity Millennium. Most all on board was good. The exceptions first. We had bought an air inclusive packet which included transfer and Hotel in Miami. Meet and greet at the airport was OK, except we needed to wait for other passengers. We then were picked up at the hotel to board our cruise. As such we came to the terminal with everybody else, so we waited close to two hours before we could go on-board. A total disaster as far as embarkation was concerned. In San Diego the immigration procedures for non American citizens took place on board; and even if the guest relations staff knew how many would come at each given time they had done NO reflections on crowd - or queue control it was a royal mess. Actually sad at the last day of an otherwise very good experience. I would hope that they spend some time thinking of improving both embarkation and disembarkation. Our cabin was not large, but quiet, and with ample storage space even if we were three persons. Edgar and his staff did a good job, and our daughter loved the towel animals, particularly a hanging monkey that stayed up until we left, THANK YOU. The restaurants and bars generally offered good food and beverage, as well as good service. Thank you to the staff in the Metropolitan dining room who took care of us there, Alan, Cruz and Suyasa, as well as the sommelier - Hassan, you all did great work. We visited also both the for charge specialty restaurants, the Olympic and the Qsine, both are great. I did find the charge US$40 per person extra a bit steep, but on a 15 night cruise it is worth it for a change of scenery. We visited all the other bars and restaurants, and the service was good generally. On this Cruise we were impressed with the shore excursion crew, everything worked well, and most all the tours were interesting. Fun Factory worked well, my daughter loved the time she spend there. We signed up for boot camp classes, they were great! The seminars and classes attended were great, and there was a lot of offerings. Entertainment, was pleasant enough, not the stars but we are on a ship, so this was absolutely fine. Read Less
Sail Date: May 2012
Embarkation - We drove down from Orlando in a rental which we dropped off down town and grabbed a short taxi to the port. Check in was nominal with a little wait that appeared more due to the timing of arrival than Celebrities efficiency ... Read More
Embarkation - We drove down from Orlando in a rental which we dropped off down town and grabbed a short taxi to the port. Check in was nominal with a little wait that appeared more due to the timing of arrival than Celebrities efficiency checking people in. Once checked in it appeared as though we had to walk the length of the ship 3 times before finally boarding, not Celebrities doing but still a little annoying. Once onboard we were greeted nicely and offered free champagne, mimosa, etc. We proceeded to our stateroom and found it ready and clean. Stateroom - We choose a standard veranda stateroom on deck 7, 7022 to be specific. This room should have been advertised as a partially obscured room, I would not have booked it if I was aware of the forward obscuration. The room was well equipped with a new flat screen TV and the usual amenities. As part of the upgrade new mattresses were installed and ours was no exception, we found it be very comfortable. We had plenty of storage space and the room steward brought us extra hangers. Our smoke detector kept beeping (low battery) and instead of replacing the battery they simply removed the smoke detector and placed it behind the TV and it continued beeping at which time I removed the battery. Also the interactive capability on the TV was not working but that was remedied quickly after a call to ship services. Early in the cruise I noticed that the deck did not appear very clean but a day later it appeared cleaner. Activities -- We found the activities quite average for a cruise, nothing outstanding. The shipboard lectures were informational and the speakers very good. I particularly enjoyed a speaker from the Smithsonian Institute. We were disappointed that the normal talks on the ports of call were not provided, a little shopping information was given and that was it. Port information is quite crucial and the lack thereof was disconcerting. Although all the usual activities were provided I would have enjoyed more food preparation presentations. Also Celebrity has done away with the movie theater on this ship which I normally take advantage of on sea days to my chagrin. I suppose they found a more cost effective way to use the space where the movie theatre once was. Entertainment -- We found the entertainment particularly on the first week of the cruise above average and it exceeded my expectations. The Millennium Singers and Dancers are outstanding as is the Millennium Show Band. We had three Broadway style shows and I found them all very enjoyable. The entertainment on other days was for the most part above average for cruise ships. We had an A Cappella group onboard named Full Tilt that were very good and always filled whatever venue they were singing in. There was also a string trio that played throughout the ship that was very talented and which I enjoyed. A few of the entertainers (the usual juggler, comedian, magician, etc.) were just average but the better ones made up for those less entertaining. The entertainment was certainly one of the more enjoyable aspects of this cruise for me. A shout out, "HI Steve", to our cruise director who made this cruise most enjoyable. He was leaving for the Constellation so those traveling on that ship this summer are in for a treat. The all-important dining -- Celebrity is known for its fine dining so I was disappointed when it did not live up to my expectations. We had selected the Select Dining option and had made reservations daily for 7:00 pm. On the first night we requested that we be seated at the same table each night but was told by the hostess that that was not possible because the select option is first come first served even though we had reservations (this is not the case on other cruise lines). However one night after being given a particularly bad table we politely complained to the matre d and the remainder of the cruise we were given the table of our choice. I guess I should have been more assertive on the first night. Unfortunately we found the quality of the cuisine at dinner to be less than expected. To quote a fellow member on the forum for this cruise "At our table there was overcooked and undercooked beef, cordon blu with negligible cheese, dry schnitzel etc. What really struck us, and again it was unanimous among our tablemates, was the "heavy hand" with salt.", all comments to which I agree. On the positive side we found the breakfast and lunch buffet to be excellent, both quantity and quality met my every expectation. Also the buffet area was very easy to navigate, something Celebrity needs to share with their partner RCL. We also dined in the specialty restaurants Qsine, Olympic and Bistro on 5. All were unique and an outstanding dining experiences. All the food in these venues rate in my opinion with any 5 star restaurant I ever dined in, compliments to the chefs in each. I would highly recommend you try them if the expense does not break your vacation budget. Service in all the restaurants was exceptional and I am amazed at how hard the waiters and assistant waiters work. However compared to past cruises I believe Celebrity is pushing the limit on the number of tables these hard working individuals can service and should reduce the number to one more manageable even at the cost of a slight increase in cruise cost. The waiters and waitress no longer have the time to stop and share experiences as they did in years past. Ports and Shore Excursions -- I enjoyed all of the ports on this cruise and found each of them unique. We only used two ship excursions and found them ok but not exceptional, as expected. We mainly booked independent tours and each proved the effort to find them on the internet worth it. I can recommend http://www.cartagenatour.com, http://www.emberavillagetours.com/Embera_Tours.html with Anne Gordon a very unique experience, http://www.costarica-ecotourism.com/Puntarenas-Costa-Rica/6IN1PUNTARENAS.html, and http://puertovallartacruiseexcursions.com/CityHighlightsTour.html. All companies met all their promises and gave very informative and professional tours. I organized several of the tours and kept the groups to 10 or less which also helped in the enjoyment of them. We had outstanding guides and air conditioned vehicles in each. Disembarkation -- Disembarkation was another disappointment, however not do to Celebrity. Our fine government requires that all foreign nationals clear customs before allowing tax paying citizens to disembark. This meant that although the ship was in port at 7:00 A.M. we had to wait until 9:30 for disembarkation to begin. Once ashore the port or the City of San Diego dropped the ball as there was a large lack of taxis. I would estimate the line waiting for a taxi to exceed several hundred with no taxis in sight. I chose to walk out of the port and once downtown it was easy to hail a taxi. It appears the taxi drivers (4 of 5 I spoke to while in San Diego) didn't know a ship was in port that day. In summary we found this cruise to be quite ordinary. The entertainment was above average while the dining (with the exception of the specialty restaurants) and shipboard activities below average. All ports were enjoyable and the Panama Canal was an exceptional experience. Service aboard the ship in all areas was outstanding and the ship's crew all deserve above average performance reviews. I would definitely recommend this cruise to anyone wishing to experience the Panama Canal. I will definitely be sailing with Celebrity again even if only to enjoy the specialty restaurants. Read Less
Sail Date: May 2012
We are huge fans of Celebrity. In fact I may never be able to convince my DH to try another line. This cruse didn't change his mind. Celebrity lived up to its slogan "Modern Luxury". We were lucky to be on the first ... Read More
We are huge fans of Celebrity. In fact I may never be able to convince my DH to try another line. This cruse didn't change his mind. Celebrity lived up to its slogan "Modern Luxury". We were lucky to be on the first cruise after the Solictization, but I don't think we will book another cruise on a ship just out of dry dock. This was our second and, just like before, there were issues that impacted our enjoyment. There were problems with the air conditioning all over the ship for the first few days. It took 4 or 5 days for our cabin temperature to be comfortable. Fumes, wet paint and dining room confusion all got better as the cruise went on. I'm sure by the second cruise it was all worked out. The new areas of the Millennium are beautiful. They really improve and update the look of the ship. Once people discover the new areas, they're going to be very busy. The older areas of the ship are still showing their age. I had heard that all the soft surfaces were going to be replaced, but we saw frayed and worn carpet in several areas. We were amused to see duct tape being used on the bridge over the Grand Foyer. Michaels Club and Bistro on Five are both great additions. The food in the Bistro was some of the best onboard and the staff in Michaels Club was amazing. Tommy in Michaels Club was very helpful and knowledgeable. He taught us all kinds of interesting things about both beer and whiskey. Our cabin was wonderful. This was our first time in Concierge Class and we enjoyed all the special amenities. Contrary to what we read on Cruise Critic, the canapes were great. We looked forward to them every day. The other Concierge Class amenities weren't immediately available; they slowly showed up over the first few days. The new beds are some of the most confortable that we've slept on. DH wanted to buy one for our home until I did some research and found out what they cost. Cruising is cheaper! The food is greatly improved over our last cruse. It was all well cooked and any issues we had were personal preference. We were told the menus were "hybrid", whatever that means. They had lots of choices and a good variety of foods. There were only two nights out of fifteen that we weren't happy with the choices offered. Interestingly, they didn't display the menu outside the restaurant before dinner on most days. It became a game for us to find and photograph the menu each afternoon. We saw others looking as well. Anytime we asked, we were told they were printing the menu so that may have had something to do with them being new menus. There were some serious issues on the port side, select dining the first few nights. Everything was very rushed. The next several times, we were on the starboard side. We ate on the port side a few more time without incident until our last night. That night we got the worst service we've ever had on Celebrity. We actually sat with empty glasses and plates in front of us for half an hour before DH grabbed a waiter from another table and asked for service. The entertainment was excellent. We enjoyed the comedian and the magician in particular. Jim Reynolds and Lisa Didier were the Celebrity Life speakers and they were both great. We learned a lot from Jim and Lisa managed to fill the theatre twice with her Madames lectures. I was disappointed with the Captain's Club wine seminar. This was our first cruise as Select and the wine seminar was the one event I had most looked forward to. Our welcome letter said it was in the 5th floor Main Dining room but when we got there they told us it was in the Olympic. We were one of the last people to get there so we had to wait while they set up places for us. By the time we both had settings and wine, they were on the second of four wines. We ended up seated next to the kitchen and had trouble hearing over the clatter of dishes. Between the noise from the kitchen and the heavy accent of the speaker, we missed a lot. It was all very disappointing. I don't usually read review of ports or excursion, so I hesitate to write one. I'm going to make an exception for Antigua, Guatemala. Guatemala is beautiful and, one of these days, this is going to make a great stop, but it's not ready yet. Prices are too high for the souvenirs, the street sellers are too pushy, food is expensive, and there is almost nothing written in English. I don't want to act like an ugly American, but it's hard to enjoy a place without being able to understand what we're seeing. We visited a museum that was interesting, but we couldn't read any of the signs or exhibits. We visited several Mexican cities and we thought the timeshare salesmen were pushy, but they are nothing compared to the street sellers in Antigua. At some spots we were swarmed and they didn't want to take "no" for an answer. If I wasn't with DH, I would have been worried. Read Less
Sail Date: April 2012
My DH and I just returned from a wonderful 5 night cruise. Surprisingly great time on Millie. We booked this cruise because of the great price. Millie is due to go to dry dock in a few weeks - so we really didn't expect much. Boy ... Read More
My DH and I just returned from a wonderful 5 night cruise. Surprisingly great time on Millie. We booked this cruise because of the great price. Millie is due to go to dry dock in a few weeks - so we really didn't expect much. Boy -what a surprise we got. Food was the best since our 1st cruise (Micheal Roux days) The Aqua Spa was enjoyable every morning. Inside cabin (we usually book a balcony or above) was comfortable and immaculate. Stateroom attendant - Bernardo was perfect! We enjoyed select dinning. The food was just amazing. Black salmon, chateau briand, lobster, filet mignon, trout...wow,,,yummm! Ports - Falmouth...can't really comment since we just visited the port, which seemed kinda of over priced and phoney. We spend a few hours and reboarded. Grand Cayman was fun, a bit pricey with exchange rates, but the beaches are enjoyable. This trip was really about the ship, since it will be soon sterilized, (oops, I mean Solsticized) Shows were good for the most part. Some of the onboard crew talent was better then the professionals! It was all enjoyable. Read Less
Sail Date: April 2012
Great things we enjoyed: •Our cabin stewards [Wayan and his assistant] were very friendly and great. They have done their best to accommodate our daily needs with smiles. •Our dining room waiters [Teguh and Dana] were also great. ... Read More
Great things we enjoyed: •Our cabin stewards [Wayan and his assistant] were very friendly and great. They have done their best to accommodate our daily needs with smiles. •Our dining room waiters [Teguh and Dana] were also great. •The entertainment team is one of the best we have seen among other competitors - especially Kimika Duo [they are fabulous - we have seen them performed several times in the past at the Caribbean Princess and HAL], the production show "iBroadway" was very well presented with very talented and energetic cast [not too crazy about "Boogie Wonderland" - a little corny], the Full Tilt, the dance band [sorry, I forgot their names - the Filipino group] and your show room band [very tight and solid sound, pleasant to listen to]. •We enjoyed the bright, spacious and casualness of the buffet restaurant on deck 10 and simply loved the Solarium pool, Jacuzzi and the total relaxing ambiance especially during port days. •We enjoyed the bright, spacious and casualness of the buffet restaurant on deck 10 and simply loved the Solarium pool, Jacuzzi and the total relaxing ambiance especially during port days. •Fortune Casino was great - it allows us to win a few and lose a few - not just simply taking our money. There were variety slot machines to select from without having to wait for availability. •Cosmos was one of our favorite hang out places during the cruise - very elegant and quite relaxing. •The library was cozy and quiet sanctuary for those who love reading and relaxing. •The tall and very friendly female gift shop staff assisted us with our cologne selection [sorry, we cannot recall her name]. •Bertrand, Ocean Grill's waiter, was very friendly and pleasant to chat with during our morning breakfast routine. NOT so great things which disappoint us: -The Construction through out our cruise. We were not once warned that our cruise was going to be a WIP Cruise [Work in Progress] when we first made our booking. We chose to go on a cruise to 'get away' from the hustle and bustle of city life, hectic work schedule, construction noise and other home improvement inconveniences. We love to lounge in the promenade deck to relax, enjoying fresh air, the scenic beauty of nature and the peaceful open ocean. During our cruise, various sections of the promenade deck were barricaded, workers were constantly working, pounding or scraping. Some sections were closed off through out the cruise. The promenade deck resembled an abandoned industrial construction site. The Sunrise Deck 11 also resembled another construction site - lumber stacks by jogging track, construction crew pounding, scraping, moving heavy equipments and having very loud exchange in the jogging track area, unsightly barrier surrounding the children play area and construction supplies and equipments were placed just about everywhere with no regard to guests' convenience. -The 'term' Dry Dock was used constantly, once we were on board the Millennium from crew, construction workers and officers. It would have been nice if we were told about this when we first made our reservation, prior to finalizing our booking and spent the additional monies for the upgrade to Concierge Class. We had to be selective as to where to eat our meal - some sections might be subjected to constant drilling, pounding or scraping noise. During sea days, the Pool and the Solarium turned to an over-crowded zone - guests were hoarding lounge chairs, tables, etc. Other lounging areas on the ship were not accessible due to construction, water everywhere and lounge chairs were stacked and roped off. The promenade deck was also a construction zone - lounge chairs were dirty or stacked - workers were painting or scraping - carpet rolls were stacked all over public area. -Concierge Class Upgrade - misleading [save your $$$, do not upgrade]. Amenities were not delivered as promised - we had to ask through out our cruise for various amenities. Priority boarding/early embarkation was supposed to be Concierge Class privilege - but all category passengers benefited. Restaurant seating preference was not accommodated as promised - we asked for private table for two - we were seated in a large table w/a group of other passengers - Maitre d' not willing to assist and ended up w/table location in the least desirable area of the dining room for the rest of our cruise [same thing happened with other couples]. -Service in general was mediocre and uncaring. Some cooks or buffet servers were very unfriendly toward guests but very nice toward officers and fellow ship mates. Suggestion: decline the auto-gratuity and tip those individuals generously - especially if they deserved it. -Most meat items both in the main dining room or buffet were tough [especially steaks, even filet mignon]. Order lamb shank, fish or lobster instead - they were great! Read Less
Sail Date: April 2012
Our previous cruising experience includes four cruises on two other cruise lines and we traveled with and without children once on each of those cruise lines. We were looking forward to this cruise as a time for us as a couple to relax ... Read More
Our previous cruising experience includes four cruises on two other cruise lines and we traveled with and without children once on each of those cruise lines. We were looking forward to this cruise as a time for us as a couple to relax and enjoy lots of activities and pampering like we'd experienced on the other ships. That is not what we received. The boarding/embarkation experience and the disembarkation experience were both better than we have experienced on other lines so that part was terrific - the highlight of the trip, sadly. Hardly any waiting getting on or off the ship. Our last Carnival Cruise had horrific delays getting off the ship so this was a welcomed experience. However, it went downhill from there. We were not informed that this cruise was the "last before 3 weeks in dry-dock". If you find out that kind of info about a cruise...RUN AWAY QUICKLY!!! They weren't waiting for dry dock to begin repairs. This news was evident from our first encounter with staff once aboard. Our cabin steward informed us her assistant had already gone home because they were headed to dry-dock the following week. That is how she explained the empty tissue holder in our bathroom and unlocked mini-bar missing items when we checked into the room. We never had any opportunities to get to know her or feel like she cared about us at all since we had prepaid gratuities. There were none of the famous towel characters we have always had on other ships (a highlight for our kids to see pics of when we return home), or polite conversation with her as we passed in the hall as she was always too busy talking on a radio or to other staff. We've always tipped our stewards above and beyond when they go above and beyond. No extra tips earned on this cruise. This lackluster service continued throughout the ship. It was the most unfriendly crew I've ever seen. They don't seem to care if they receive extra tips or not. After an exhausting travel day, we were looking forward to sleeping in until 10 or so on that first morning but that was not to be. We were greeted at 8am by the banging of large hammers on steel directly below our room. This continued non-stop until we finally got dressed and left the room 1.5 hrs later. So much for relaxing. Many areas of the ship were closed. Many of the open areas were often filled with the smells of paints and stains. The main thing open was the pool area which was so crowded we couldn't find chairs so we only got to use the pool once and it was so deep we couldn't touch so there wasn't much relaxing to it as you either had to tread water or hold onto the rail since there wasn't much room to float. We did work out once in the fitness center but many of the group exercise classes offered had an additional charge which was another disappointment. We love to be active on our cruises and this ship did not offer any of that. To compare, Navigator of the Seas on RC offers: roller-blading, ice skating, mini-golf, rock climbing, pools, sports court, fitness center, towel-folding classes, and more. This one had only the sports court (which we didn't make it to because it was secluded amid lots of construction so we weren't even sure if it was open), pool, fitness center, and the closed down mini-golf. We went to the "movie theater" which consisted of a projection screen in a small conference room with uncomfortable chairs and bad picture quality on the screen. This ship seemed more like a con to try to get you on board to bleed you dry of additional funds rather than an all-inclusive vacation experience. Other ships in their fleet may be different but we're not willing to take that chance. We had friends who brought their children on board at a charge of $700 per child and were greeted with news that every area of the ship for the children was closed. They moved the children's "camp" area to a storage closet with some video games in it. Mini-golf was closed, ping pong was closed the first few days, shuffle board sticks were broken or missing, etc. They were so livid they are pursuing refunds for the children because there was nothing but a very deep pool to entertain them. The staff at the guest services desk made no effort to rectify the situation for them. We were thankful we'd left our kids at home. This is definitely not the ship to bring young children on. Stick to Royal Caribbean or Carnival if you are bringing the family. We took ours on the Navigator of the Seas and we'll be hard-pressed to get our kids on a lesser ship after that. On this ship, even the older guests were complaining of nothing to do. One older couple told us they had complained and been given a complimentary dinner in one of the paid dining places. Wish we'd have complained more loudly. They seemed to roll up the sidewalks at midnight. I heard complaints from many of the older folks that they were kicked out of the casino at 1am with nothing else left for them to do. For those of us who like to get the most out of our vacation $, this was not the place to do it. If you didn't like dancing in clubs or singing, there really wasn't anything else to do after the main stage show of the evening. On this ship, we had a balcony room on deck 6 but it was so covered in sea-spray/salt and had such cheap "Motel 6" type lawn furniture made of plastic straps and was so unclean we had to clean it off before being able to use it. I tried to sit outside one night at sea and birds kept dive-bombing our balcony and almost hitting me. One got injured and laid out there on the next balcony making sad noises all night. Our friends had a child lean up again their balcony rail and it bleached her brand new shirt - apparently some cleanser the staff had used on the rail was not washed off or else had blown onto it from the construction on other decks, we're not sure. The cost of the balcony was definitely not worth it so we'll save our money in the future and stay inside like we have done in the past. The caliber of entertainers they had on board was great but there just weren't enough options for things to do. Some of the best activities offered were offered on days we were in port and out on excursions so we couldn't participate. Other times, when they offered something good, they offered all their good activities for that day at the same time or in the same location so you had to choose and then had nothing else to do. While listening to the staff answer questions for the galley tour, we were constantly bothered by the trivia challenge game going on right behind us in the same room. Thank goodness we like to dance because we wouldn't have had anything to do the entire last day at sea if we hadn't gone to the different dancing classes taught throughout the day. We hoped that the renovations which were forthcoming for the ship would add activities and upgrade existing things but we were informed they are primarily just adding 5 new dining experiences which will all charge you extra money. This being a highly rated ship, we found the focus was almost exclusively on the food and very little on the service. Even the chocolates on the bed at night were "fancy" - chocolate with some added thing like lavender or citrus which skewed the flavor so we gave up on them. What happened to mint? While it was nice to be able to choose what time we would eat dinner on the select dining option, many times the time we wanted was already full so we had to go earlier or later than we wanted anyway. Once there, it usually took 1 hr 45 minutes to 2hrs+ for them to complete meal service which kept us from being able to enjoy many of the evening activities. Again, the food selections were either very plain (the set menu of options on the left side of the menu didn't change all week) or very "fancy". For someone who doesn't adore mushrooms or seafood, this was very disappointing. Few were the appetizers that sounded appetizing to the average palate and other than mushrooms and seafood there really isn't much that I don't love. Some of the dishes were wonderful such as the quail (which had lots of mushrooms) my husband had and loved but this was the first cruise where he didn't ask for a second lobster because this one was not cooked properly. For a ship boasting of their food, I gained half the weight I did on previous cruises just because there wasn't much tempting me and I'm quite a foodie. Our waiter barely spoke to us except to take our order and made no conversation to try to add to our experience or earn add'l tipping. On other lines, we have enjoyed fun shows from the waitstaff during dinner so this was another disappointment. The atmosphere at dinner was blah. One evening they attempted some form of show but only a limited number of tables could see or hear what they were doing and we had no view at all from where they seated us and dozens of other tables around us - a complete waste. I could not note one point of service that I felt came close to what we've experienced on other ships. We can still recall the name of our waiters from most previous cruises because they were so fun and friendly. Not this time. He kept disappearing and didn't have time to visit. The only time you got attention was if you dared to touch the wine list, if you did there were two folks ready to take your order. We don't drink alcohol so us touching it was only happening so we could see each other or make room for other things. The food on the ship is touted as top notch because everything is made fresh on board. Don't be fooled, that doesn't make it taste better, it just takes longer to prepare. The ice creams were homemade but only one flavor tasted as good as any brand we've had from a supermarket. We were sent a bottle of champagne with a note that said for us to enjoy the rest of our trip. We don't drink alcohol so I asked if we could trade it for sparkling juice or anything. We were told no, that it was the thought that counted. Thought doesn't count when it's thoughtlessly something the person will never use. We just left it in our room. There were no credits offered on our room price or anything that would be a gesture on the part of the cruise line to acknowledge they should not have had passengers on board with all the construction on board. That lack of service being tolerated is why you won't likely ever find us cruising on any future Celebrity sailings. We docked in Cozumel next to the Oasis of the Seas and everyone we talked to on the pier said they wished we could just go and take an excursion over to that ship where there might actually be things to do and to plan our next cruise on that ship. For the price paid for this balcony room, we could have been on the Oasis and that's probably the most disheartening thing of all. Our plane ride home was spent next to a couple who had been on the Oasis and they couldn't stop talking about how amazing it was and describing the shows, the activities, the ship. That ship will likely be our next cruise destination. Read Less
Sail Date: April 2012
Even though we were disappointed with the cruise on the Eclipse(see review)in February, we came back to Celebrity since it was the only ship that matched our schedule. Maybe our expectations were low based on the Eclipse but the ... Read More
Even though we were disappointed with the cruise on the Eclipse(see review)in February, we came back to Celebrity since it was the only ship that matched our schedule. Maybe our expectations were low based on the Eclipse but the Millennium was a pleasant surprise. The embarkation was worse than the Eclipse which was strange since it was a smaller ship and also was not full. We waited about 25 minutes. They should consider a separate line for people that have all their documentation done versus those that need to fill out forms that they forgot to complete. Since the rooms were not ready we had lunch in the buffet. As on the Eclipse it was not very good with long lines and limited selection. It was better on the next few days with a better selection especially with Asian dishes. The room was ready about 2pm with the luggage arriving by 330. The cabin was actually laid out better than the Eclipse with plenty of storage space with drawers and closets that were easy to access. The negative part of the comparison was the smaller and older style bathroom, that is due for a renovation. The dryer on the wall could only be used for 2 minutes before your hand got roasted. Also stay away from Deck 9 since it is right below the pool and restaurant area. We could here the carts being rolled back and forth both early in the morning and late in the evening. On the last night the sound was even worse as they started moving furniture to storage prior to retrofit. The cabin attendants were GREAT. They promptly fulfilled any request and also remembered that you wanted additional bath towels and wine glasses for our afternoon pre-dinner party. The only negative was that they seem to be standing outside your door waiting for you to leave to make up the room. The Main dining room was superior in food and service than the Eclipse. In fact, this was the first cruise we decided not to try the high end restaurant that carried an additional charge. When we looked into the Olympic it was less than 50% filled. Several shipmates who went there to it were pleased and one said they were able to negotiate a lower surcharge than the advertised rate of $40. We only ate dinners in the MDR but the service was great and the only complaint was that they hurried the service and we were generally done in an hour for the 4 courses. One meal was just ok, stay away from sirloin steak unless you bring a very sharp knife. The one area that Celebrity does well is the sushi starting at 530. It is a large assortment. The plan is to get there early since by 6 it is a long line. The pool area was ok and there were no problems in getting chairs except for the last day. The staff did a go job in keeping children out of the adults only area. Also the cruise line was offering 2 for 1 drinks from pool bars. One day it was draft beers, the next mojitos, etc. This was first for us and we learned later in the evening from a fellow passenger in the cruise business was that the ship's alcohol sales were below budget so they used this approach to increase sales. Similar to the Eclipse, the cruise director was a screamer, an American this time. Also the volume of the announcements are so loud that it is impossible to continue any conversation. The evening song and dance show was good and better than the Eclipse. The comedian was ok. He was better on comedy central but I guess that he had to tone down his act due to the kids in the audience. I mentioned earlier that the crew did a great job in keeping children out of the adult only pool area. Unfortunately they did not do 2he same job in bar areas were the parents were drinking and their kids were running around. One time we were forced to move since the kids were screaming. Of course the parents did not care. The exercise area was large enough but they had at least 6 machines that were out of order. One positive note was that the area was staffed even early in the morning. As usual, the first day was packed but by mid-week it was empty. As noted by others the crew was doing repairs and painting on this cruise before retrofit. Parts of decks were closed and the smell of paint was everywhere. Getting off was a mess. First they did not give you the option of a departure time. Since we were traveling with others, our time was 745 while the other one was 1000. We got around that issue by combining the luggage so that it got off at the same time. There were no announcements when you could leave the lounge to depart. Also getting off was hampered by the crew using the elevators to remove chairs for storage at 730 in the morning. Once on shore the bags arrived quickly. Finally the ports of Roatan and Cozumel were the pits unless you wanted to go to the beach or scuba/snorkel. Also at both ports it rained. We booked one beach excursion and the whole experience was poorly organized. Although they had Celebrity people telling you where to go, the local excursion leaders left a lot to be desired. Read Less
Celebrity Millennium Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.5 0.0
Fitness Recreation 4.0 0.0
Family 3.5 0.0
Shore Excursion 4.0 0.0
Enrichment 3.5 0.0
Service 5.0 0.0
Value For Money 4.5 0.0
Rates 4.0 0.0

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