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Sail Date: October 2012
Check in was delayed by Port clearance but once underway went smoothly and without any real problems. We went looking for our cabin and and found it aft, port side, above the Oceanview Cafe, unfortunately the elevator lobby for these Deck ... Read More
Check in was delayed by Port clearance but once underway went smoothly and without any real problems. We went looking for our cabin and and found it aft, port side, above the Oceanview Cafe, unfortunately the elevator lobby for these Deck 11 staterooms is simply overwhelmed with the strong garlic smell coming up from the cafe kitchen. It was incredibly irritating the entire cruise. The Cabin was nicely decorated but had numerous problems which I documented in the Cabin evaluation. The ship would not allows us to open the connector door to our friends balcony citing "safety concerns" which they were unable to articulate. We had booked early to get side by side, overpaid and were very disappointed by this. Our sailaway gifts were delivered after dinner the first night and Danilo, our steward had our shrimp replaced a few days later. We had our dining in Blu and we enjoyed the menu but we were disappointed by the service as on at least three occasions we waited over 30 minutes for our entrees. The room is poorly laid out and we watched hug trays of dirty dishes and silverware go sailing over our heads as the wait staff navigated the large pillars moving from the back to the front of the restaurant. The long wait happened again on the final morning when we tried breakfast there and we enjoyed cold pancakes and omelets. The service lines in the Oceanview were understaffed and waiting while the single server moved from salads to entrees was the norm. The food in the oceanview was just average including the "Chicken Ensaldas" (enchiladas!), pizza and deli sandwich bar, We dined twice in the main dining room and had excellent food and service. We love Q-sine and dined there twice, great service and the food was as exceptional as expected on both occasions. But the hands down winner for food and service was the Olympic, simply a wonderful experience. The ship is well laid out, easy to navigate and looks very classy with the Solstice updates. The service in the cafe was erratic as was the pool service. The production numbers were wonderful but we walked out of several of the other offerings. There were several problems however, most likely due to cost cutting and the rushed updating. The I lounge has no ventilation. The Internet is the slowest we have ever encountered on a ship. The new decks leading to our staterooms from the sun deck were already cracked. We had standing, dirty water on our balcony that the room steward had to mop up on a regular basis. Our sliding door was already broken. The shower doors leaked all over the bathroom floor. In general the crew and service was acceptable, the crew was friendly, the officers not so much, but the over all the experience was not what we had come to expect from Celebrity and we are not likely to recommend or sail again on this class of ship. Read Less
Sail Date: October 2012
On October 7 my wife and I drove to Miami to sail on Millennium for the second time. The first was 11 years ago. The experience then led us to consider Celebrity as our favorite cruise line. Since then we sailed all the Millennium class as ... Read More
On October 7 my wife and I drove to Miami to sail on Millennium for the second time. The first was 11 years ago. The experience then led us to consider Celebrity as our favorite cruise line. Since then we sailed all the Millennium class as well as Mercury and Solstice. Each ship delivered exemplary service and facilities. We were eager to see how "solsticizing" affected Millie. It was even better than the first time. We were in a concierge balcony cabin and it was excellent. Thank you Javier for your effort to keep it clean and us well stocked with ice and flowers. Guess what....chocolates on the pillow !!! Nice to experience them again. Dining was at a table for 6 at 6P.M. Every night the food choices were many and varied, plus the menu offered several stable items every meal. Loved having escargot available every meal as well as creme brulee. No complaints with either the service or the taste...enjoyed pretty much everything. Shows were somewhat of a let down....maybe a result of so many cruises. The band was great, stages nice, costumes elegant...just did not have the WOW factor. In summary it was a great ship with a great itinerary and friendly crew. No problems anywhere......until we tried the internet. It was painfully slow. Read Less
Sail Date: October 2012
Travel, relax, enjoy and learn (optional) marine biology, history, geography, engineering. This trip was the 15 day westbound cruise, Miami to San Diego. We specifically enjoyed ... pretty well everything. But be warned: I'm easy to ... Read More
Travel, relax, enjoy and learn (optional) marine biology, history, geography, engineering. This trip was the 15 day westbound cruise, Miami to San Diego. We specifically enjoyed ... pretty well everything. But be warned: I'm easy to please: give me neat and clean accommodation, super service, food to feast, enjoyable entertainment, interesting sights and fun shore excursions, and I'm good to go. I note the favourable quality of the passengers; polite, smart, educated, and genteel. (In this group, I include myself and my pretty partner.) This leads to very pleasant and thought-provoking conversations (in various accents) at meal conclaves and social functions. So a highlight of the journey is the exceptional people we met. Some types good and others less so. Get this cruise one-upmanship: "We prefer Seabourn" (sniff). Superb variety of gustatory delights exciting for the palate are presented at supper. Not for me is the available light breakfast for early and late risers or even room service; I'm the full breakfast buffet type, and make-to-order stations. Here, I wait only if the line is short; otherwise I could be sitting and resting my gaze on the azure horizon. I enjoyed the galley (kitchen) tour, not having to slave over the stove. Imagine the technology of feeding over 2,000 critical mouths 3 meals a day. There's an escalator to carry waiters from the lower kitchen to the 2 dinner floors. People complain; example: talking to a British couple, they judged the food too fancy and seasoned. Not your thing? head for a cafeteria snack or a snooze in the library. The cruise program includes daily presentations and nightly variety show entertainment. The shows were excellent: Broadway singing and dancing, comedian and ventriloquist, jugglers. I rated the quality as high, but I concede not everyone has my taste! Not your thing? head for the casino, or hang out at the bar (indoors or poolside). My partner and I are dancers, we Prance the Sound of Music, and we love to show off (modest? No!) It's our friendly mission to enlist seated, unwary ladies and gentlemen as target dance partners - now we have 4 on the floor. There are lots of places to dance shipboard: daytime on deck by the pool, practice mornings in the disco, before and after supper in the Rendez-Vous Club or the disco. Otherwise, don't forget the fitness centre and spa, where you can atone for your rich eating habit and rethink your travel strategy. Not your thing? head for the weekly religious service, or peer out your porthole. Don't forget the reason why you chose the trip. The Panama Canal itinerary includes significant history, geography, archeology, art and culture. These lessons are comfortably presented in the theatre by nice experts you travel with. Not your thing? head for the sun deck, or a dip in the pool. Be aware of some risky cruise activities. Lots of folks get sick - I speak first hand - having visited the ship's infirmary, where service is available for a price (you may need to wait in line). Wash and sanitize diligently. Be smart on shore, we hear of untoward situations (robbery) travelers encountered. Then there's Dinner Roulette: book a random dinner sitting with anyone. It's like mauling your intelligence: not fatal, but you'll end up trying to recall what you had for supper. Also the accident our ship had in the canal: you know how you slam the door on your finger? Well the lock door (weight 500 tons) was slammed into the ship's stern; we felt and heard a big bang and shudder. Some damage to the ship, but no problem, just exciting for the passengers. Even a news release was issued. Quality observations: is it perfect? Mostly, the cruise lines have learned from passengers and try very hard; quit grousing! Now there's shopping as a palliative for those with suitcase room and credit. Good bargains are available on-board: $10 watches, $12 tee-shirts, (I know you can get it cheaper on shore, but this is for them who can't). Small but useful innovation: baggage tags included with your ticket to facilitate boarding. Possible improvement: sometimes the internet connection is slow; it's always more expensive than on shore. The final customs inspection on board is an expeditious idea that requires refinement. The floor-number light in the elevator could be ergonomically improved (I'm scraping the bottom of my suggestion box). Did I mention we had a fantastic trip? Bon Voyage anyway! Read Less
Sail Date: October 2012
We had a great trip through the Panama Canal on Celebrity Millennium. Most all on board was good. The exceptions first. We had bought an air inclusive packet which included transfer and Hotel in Miami. Meet and greet at the airport ... Read More
We had a great trip through the Panama Canal on Celebrity Millennium. Most all on board was good. The exceptions first. We had bought an air inclusive packet which included transfer and Hotel in Miami. Meet and greet at the airport was OK, except we needed to wait for other passengers. We then were picked up at the hotel to board our cruise. As such we came to the terminal with everybody else, so we waited close to two hours before we could go on-board. A total disaster as far as embarkation was concerned. In San Diego the immigration procedures for non American citizens took place on board; and even if the guest relations staff knew how many would come at each given time they had done NO reflections on crowd - or queue control it was a royal mess. Actually sad at the last day of an otherwise very good experience. I would hope that they spend some time thinking of improving both embarkation and disembarkation. Our cabin was not large, but quiet, and with ample storage space even if we were three persons. Edgar and his staff did a good job, and our daughter loved the towel animals, particularly a hanging monkey that stayed up until we left, THANK YOU. The restaurants and bars generally offered good food and beverage, as well as good service. Thank you to the staff in the Metropolitan dining room who took care of us there, Alan, Cruz and Suyasa, as well as the sommelier - Hassan, you all did great work. We visited also both the for charge specialty restaurants, the Olympic and the Qsine, both are great. I did find the charge US$40 per person extra a bit steep, but on a 15 night cruise it is worth it for a change of scenery. We visited all the other bars and restaurants, and the service was good generally. On this Cruise we were impressed with the shore excursion crew, everything worked well, and most all the tours were interesting. Fun Factory worked well, my daughter loved the time she spend there. We signed up for boot camp classes, they were great! The seminars and classes attended were great, and there was a lot of offerings. Entertainment, was pleasant enough, not the stars but we are on a ship, so this was absolutely fine. Read Less
Sail Date: May 2012
Embarkation - We drove down from Orlando in a rental which we dropped off down town and grabbed a short taxi to the port. Check in was nominal with a little wait that appeared more due to the timing of arrival than Celebrities efficiency ... Read More
Embarkation - We drove down from Orlando in a rental which we dropped off down town and grabbed a short taxi to the port. Check in was nominal with a little wait that appeared more due to the timing of arrival than Celebrities efficiency checking people in. Once checked in it appeared as though we had to walk the length of the ship 3 times before finally boarding, not Celebrities doing but still a little annoying. Once onboard we were greeted nicely and offered free champagne, mimosa, etc. We proceeded to our stateroom and found it ready and clean. Stateroom - We choose a standard veranda stateroom on deck 7, 7022 to be specific. This room should have been advertised as a partially obscured room, I would not have booked it if I was aware of the forward obscuration. The room was well equipped with a new flat screen TV and the usual amenities. As part of the upgrade new mattresses were installed and ours was no exception, we found it be very comfortable. We had plenty of storage space and the room steward brought us extra hangers. Our smoke detector kept beeping (low battery) and instead of replacing the battery they simply removed the smoke detector and placed it behind the TV and it continued beeping at which time I removed the battery. Also the interactive capability on the TV was not working but that was remedied quickly after a call to ship services. Early in the cruise I noticed that the deck did not appear very clean but a day later it appeared cleaner. Activities -- We found the activities quite average for a cruise, nothing outstanding. The shipboard lectures were informational and the speakers very good. I particularly enjoyed a speaker from the Smithsonian Institute. We were disappointed that the normal talks on the ports of call were not provided, a little shopping information was given and that was it. Port information is quite crucial and the lack thereof was disconcerting. Although all the usual activities were provided I would have enjoyed more food preparation presentations. Also Celebrity has done away with the movie theater on this ship which I normally take advantage of on sea days to my chagrin. I suppose they found a more cost effective way to use the space where the movie theatre once was. Entertainment -- We found the entertainment particularly on the first week of the cruise above average and it exceeded my expectations. The Millennium Singers and Dancers are outstanding as is the Millennium Show Band. We had three Broadway style shows and I found them all very enjoyable. The entertainment on other days was for the most part above average for cruise ships. We had an A Cappella group onboard named Full Tilt that were very good and always filled whatever venue they were singing in. There was also a string trio that played throughout the ship that was very talented and which I enjoyed. A few of the entertainers (the usual juggler, comedian, magician, etc.) were just average but the better ones made up for those less entertaining. The entertainment was certainly one of the more enjoyable aspects of this cruise for me. A shout out, "HI Steve", to our cruise director who made this cruise most enjoyable. He was leaving for the Constellation so those traveling on that ship this summer are in for a treat. The all-important dining -- Celebrity is known for its fine dining so I was disappointed when it did not live up to my expectations. We had selected the Select Dining option and had made reservations daily for 7:00 pm. On the first night we requested that we be seated at the same table each night but was told by the hostess that that was not possible because the select option is first come first served even though we had reservations (this is not the case on other cruise lines). However one night after being given a particularly bad table we politely complained to the matre d and the remainder of the cruise we were given the table of our choice. I guess I should have been more assertive on the first night. Unfortunately we found the quality of the cuisine at dinner to be less than expected. To quote a fellow member on the forum for this cruise "At our table there was overcooked and undercooked beef, cordon blu with negligible cheese, dry schnitzel etc. What really struck us, and again it was unanimous among our tablemates, was the "heavy hand" with salt.", all comments to which I agree. On the positive side we found the breakfast and lunch buffet to be excellent, both quantity and quality met my every expectation. Also the buffet area was very easy to navigate, something Celebrity needs to share with their partner RCL. We also dined in the specialty restaurants Qsine, Olympic and Bistro on 5. All were unique and an outstanding dining experiences. All the food in these venues rate in my opinion with any 5 star restaurant I ever dined in, compliments to the chefs in each. I would highly recommend you try them if the expense does not break your vacation budget. Service in all the restaurants was exceptional and I am amazed at how hard the waiters and assistant waiters work. However compared to past cruises I believe Celebrity is pushing the limit on the number of tables these hard working individuals can service and should reduce the number to one more manageable even at the cost of a slight increase in cruise cost. The waiters and waitress no longer have the time to stop and share experiences as they did in years past. Ports and Shore Excursions -- I enjoyed all of the ports on this cruise and found each of them unique. We only used two ship excursions and found them ok but not exceptional, as expected. We mainly booked independent tours and each proved the effort to find them on the internet worth it. I can recommend http://www.cartagenatour.com, http://www.emberavillagetours.com/Embera_Tours.html with Anne Gordon a very unique experience, http://www.costarica-ecotourism.com/Puntarenas-Costa-Rica/6IN1PUNTARENAS.html, and http://puertovallartacruiseexcursions.com/CityHighlightsTour.html. All companies met all their promises and gave very informative and professional tours. I organized several of the tours and kept the groups to 10 or less which also helped in the enjoyment of them. We had outstanding guides and air conditioned vehicles in each. Disembarkation -- Disembarkation was another disappointment, however not do to Celebrity. Our fine government requires that all foreign nationals clear customs before allowing tax paying citizens to disembark. This meant that although the ship was in port at 7:00 A.M. we had to wait until 9:30 for disembarkation to begin. Once ashore the port or the City of San Diego dropped the ball as there was a large lack of taxis. I would estimate the line waiting for a taxi to exceed several hundred with no taxis in sight. I chose to walk out of the port and once downtown it was easy to hail a taxi. It appears the taxi drivers (4 of 5 I spoke to while in San Diego) didn't know a ship was in port that day. In summary we found this cruise to be quite ordinary. The entertainment was above average while the dining (with the exception of the specialty restaurants) and shipboard activities below average. All ports were enjoyable and the Panama Canal was an exceptional experience. Service aboard the ship in all areas was outstanding and the ship's crew all deserve above average performance reviews. I would definitely recommend this cruise to anyone wishing to experience the Panama Canal. I will definitely be sailing with Celebrity again even if only to enjoy the specialty restaurants. Read Less
Sail Date: May 2012
We are huge fans of Celebrity. In fact I may never be able to convince my DH to try another line. This cruse didn't change his mind. Celebrity lived up to its slogan "Modern Luxury". We were lucky to be on the first ... Read More
We are huge fans of Celebrity. In fact I may never be able to convince my DH to try another line. This cruse didn't change his mind. Celebrity lived up to its slogan "Modern Luxury". We were lucky to be on the first cruise after the Solictization, but I don't think we will book another cruise on a ship just out of dry dock. This was our second and, just like before, there were issues that impacted our enjoyment. There were problems with the air conditioning all over the ship for the first few days. It took 4 or 5 days for our cabin temperature to be comfortable. Fumes, wet paint and dining room confusion all got better as the cruise went on. I'm sure by the second cruise it was all worked out. The new areas of the Millennium are beautiful. They really improve and update the look of the ship. Once people discover the new areas, they're going to be very busy. The older areas of the ship are still showing their age. I had heard that all the soft surfaces were going to be replaced, but we saw frayed and worn carpet in several areas. We were amused to see duct tape being used on the bridge over the Grand Foyer. Michaels Club and Bistro on Five are both great additions. The food in the Bistro was some of the best onboard and the staff in Michaels Club was amazing. Tommy in Michaels Club was very helpful and knowledgeable. He taught us all kinds of interesting things about both beer and whiskey. Our cabin was wonderful. This was our first time in Concierge Class and we enjoyed all the special amenities. Contrary to what we read on Cruise Critic, the canapes were great. We looked forward to them every day. The other Concierge Class amenities weren't immediately available; they slowly showed up over the first few days. The new beds are some of the most confortable that we've slept on. DH wanted to buy one for our home until I did some research and found out what they cost. Cruising is cheaper! The food is greatly improved over our last cruse. It was all well cooked and any issues we had were personal preference. We were told the menus were "hybrid", whatever that means. They had lots of choices and a good variety of foods. There were only two nights out of fifteen that we weren't happy with the choices offered. Interestingly, they didn't display the menu outside the restaurant before dinner on most days. It became a game for us to find and photograph the menu each afternoon. We saw others looking as well. Anytime we asked, we were told they were printing the menu so that may have had something to do with them being new menus. There were some serious issues on the port side, select dining the first few nights. Everything was very rushed. The next several times, we were on the starboard side. We ate on the port side a few more time without incident until our last night. That night we got the worst service we've ever had on Celebrity. We actually sat with empty glasses and plates in front of us for half an hour before DH grabbed a waiter from another table and asked for service. The entertainment was excellent. We enjoyed the comedian and the magician in particular. Jim Reynolds and Lisa Didier were the Celebrity Life speakers and they were both great. We learned a lot from Jim and Lisa managed to fill the theatre twice with her Madames lectures. I was disappointed with the Captain's Club wine seminar. This was our first cruise as Select and the wine seminar was the one event I had most looked forward to. Our welcome letter said it was in the 5th floor Main Dining room but when we got there they told us it was in the Olympic. We were one of the last people to get there so we had to wait while they set up places for us. By the time we both had settings and wine, they were on the second of four wines. We ended up seated next to the kitchen and had trouble hearing over the clatter of dishes. Between the noise from the kitchen and the heavy accent of the speaker, we missed a lot. It was all very disappointing. I don't usually read review of ports or excursion, so I hesitate to write one. I'm going to make an exception for Antigua, Guatemala. Guatemala is beautiful and, one of these days, this is going to make a great stop, but it's not ready yet. Prices are too high for the souvenirs, the street sellers are too pushy, food is expensive, and there is almost nothing written in English. I don't want to act like an ugly American, but it's hard to enjoy a place without being able to understand what we're seeing. We visited a museum that was interesting, but we couldn't read any of the signs or exhibits. We visited several Mexican cities and we thought the timeshare salesmen were pushy, but they are nothing compared to the street sellers in Antigua. At some spots we were swarmed and they didn't want to take "no" for an answer. If I wasn't with DH, I would have been worried. Read Less
Sail Date: April 2012
My DH and I just returned from a wonderful 5 night cruise. Surprisingly great time on Millie. We booked this cruise because of the great price. Millie is due to go to dry dock in a few weeks - so we really didn't expect much. Boy ... Read More
My DH and I just returned from a wonderful 5 night cruise. Surprisingly great time on Millie. We booked this cruise because of the great price. Millie is due to go to dry dock in a few weeks - so we really didn't expect much. Boy -what a surprise we got. Food was the best since our 1st cruise (Micheal Roux days) The Aqua Spa was enjoyable every morning. Inside cabin (we usually book a balcony or above) was comfortable and immaculate. Stateroom attendant - Bernardo was perfect! We enjoyed select dinning. The food was just amazing. Black salmon, chateau briand, lobster, filet mignon, trout...wow,,,yummm! Ports - Falmouth...can't really comment since we just visited the port, which seemed kinda of over priced and phoney. We spend a few hours and reboarded. Grand Cayman was fun, a bit pricey with exchange rates, but the beaches are enjoyable. This trip was really about the ship, since it will be soon sterilized, (oops, I mean Solsticized) Shows were good for the most part. Some of the onboard crew talent was better then the professionals! It was all enjoyable. Read Less
Sail Date: April 2012
Great things we enjoyed: •Our cabin stewards [Wayan and his assistant] were very friendly and great. They have done their best to accommodate our daily needs with smiles. •Our dining room waiters [Teguh and Dana] were also great. ... Read More
Great things we enjoyed: •Our cabin stewards [Wayan and his assistant] were very friendly and great. They have done their best to accommodate our daily needs with smiles. •Our dining room waiters [Teguh and Dana] were also great. •The entertainment team is one of the best we have seen among other competitors - especially Kimika Duo [they are fabulous - we have seen them performed several times in the past at the Caribbean Princess and HAL], the production show "iBroadway" was very well presented with very talented and energetic cast [not too crazy about "Boogie Wonderland" - a little corny], the Full Tilt, the dance band [sorry, I forgot their names - the Filipino group] and your show room band [very tight and solid sound, pleasant to listen to]. •We enjoyed the bright, spacious and casualness of the buffet restaurant on deck 10 and simply loved the Solarium pool, Jacuzzi and the total relaxing ambiance especially during port days. •We enjoyed the bright, spacious and casualness of the buffet restaurant on deck 10 and simply loved the Solarium pool, Jacuzzi and the total relaxing ambiance especially during port days. •Fortune Casino was great - it allows us to win a few and lose a few - not just simply taking our money. There were variety slot machines to select from without having to wait for availability. •Cosmos was one of our favorite hang out places during the cruise - very elegant and quite relaxing. •The library was cozy and quiet sanctuary for those who love reading and relaxing. •The tall and very friendly female gift shop staff assisted us with our cologne selection [sorry, we cannot recall her name]. •Bertrand, Ocean Grill's waiter, was very friendly and pleasant to chat with during our morning breakfast routine. NOT so great things which disappoint us: -The Construction through out our cruise. We were not once warned that our cruise was going to be a WIP Cruise [Work in Progress] when we first made our booking. We chose to go on a cruise to 'get away' from the hustle and bustle of city life, hectic work schedule, construction noise and other home improvement inconveniences. We love to lounge in the promenade deck to relax, enjoying fresh air, the scenic beauty of nature and the peaceful open ocean. During our cruise, various sections of the promenade deck were barricaded, workers were constantly working, pounding or scraping. Some sections were closed off through out the cruise. The promenade deck resembled an abandoned industrial construction site. The Sunrise Deck 11 also resembled another construction site - lumber stacks by jogging track, construction crew pounding, scraping, moving heavy equipments and having very loud exchange in the jogging track area, unsightly barrier surrounding the children play area and construction supplies and equipments were placed just about everywhere with no regard to guests' convenience. -The 'term' Dry Dock was used constantly, once we were on board the Millennium from crew, construction workers and officers. It would have been nice if we were told about this when we first made our reservation, prior to finalizing our booking and spent the additional monies for the upgrade to Concierge Class. We had to be selective as to where to eat our meal - some sections might be subjected to constant drilling, pounding or scraping noise. During sea days, the Pool and the Solarium turned to an over-crowded zone - guests were hoarding lounge chairs, tables, etc. Other lounging areas on the ship were not accessible due to construction, water everywhere and lounge chairs were stacked and roped off. The promenade deck was also a construction zone - lounge chairs were dirty or stacked - workers were painting or scraping - carpet rolls were stacked all over public area. -Concierge Class Upgrade - misleading [save your $$$, do not upgrade]. Amenities were not delivered as promised - we had to ask through out our cruise for various amenities. Priority boarding/early embarkation was supposed to be Concierge Class privilege - but all category passengers benefited. Restaurant seating preference was not accommodated as promised - we asked for private table for two - we were seated in a large table w/a group of other passengers - Maitre d' not willing to assist and ended up w/table location in the least desirable area of the dining room for the rest of our cruise [same thing happened with other couples]. -Service in general was mediocre and uncaring. Some cooks or buffet servers were very unfriendly toward guests but very nice toward officers and fellow ship mates. Suggestion: decline the auto-gratuity and tip those individuals generously - especially if they deserved it. -Most meat items both in the main dining room or buffet were tough [especially steaks, even filet mignon]. Order lamb shank, fish or lobster instead - they were great! Read Less
Sail Date: April 2012
Our previous cruising experience includes four cruises on two other cruise lines and we traveled with and without children once on each of those cruise lines. We were looking forward to this cruise as a time for us as a couple to relax ... Read More
Our previous cruising experience includes four cruises on two other cruise lines and we traveled with and without children once on each of those cruise lines. We were looking forward to this cruise as a time for us as a couple to relax and enjoy lots of activities and pampering like we'd experienced on the other ships. That is not what we received. The boarding/embarkation experience and the disembarkation experience were both better than we have experienced on other lines so that part was terrific - the highlight of the trip, sadly. Hardly any waiting getting on or off the ship. Our last Carnival Cruise had horrific delays getting off the ship so this was a welcomed experience. However, it went downhill from there. We were not informed that this cruise was the "last before 3 weeks in dry-dock". If you find out that kind of info about a cruise...RUN AWAY QUICKLY!!! They weren't waiting for dry dock to begin repairs. This news was evident from our first encounter with staff once aboard. Our cabin steward informed us her assistant had already gone home because they were headed to dry-dock the following week. That is how she explained the empty tissue holder in our bathroom and unlocked mini-bar missing items when we checked into the room. We never had any opportunities to get to know her or feel like she cared about us at all since we had prepaid gratuities. There were none of the famous towel characters we have always had on other ships (a highlight for our kids to see pics of when we return home), or polite conversation with her as we passed in the hall as she was always too busy talking on a radio or to other staff. We've always tipped our stewards above and beyond when they go above and beyond. No extra tips earned on this cruise. This lackluster service continued throughout the ship. It was the most unfriendly crew I've ever seen. They don't seem to care if they receive extra tips or not. After an exhausting travel day, we were looking forward to sleeping in until 10 or so on that first morning but that was not to be. We were greeted at 8am by the banging of large hammers on steel directly below our room. This continued non-stop until we finally got dressed and left the room 1.5 hrs later. So much for relaxing. Many areas of the ship were closed. Many of the open areas were often filled with the smells of paints and stains. The main thing open was the pool area which was so crowded we couldn't find chairs so we only got to use the pool once and it was so deep we couldn't touch so there wasn't much relaxing to it as you either had to tread water or hold onto the rail since there wasn't much room to float. We did work out once in the fitness center but many of the group exercise classes offered had an additional charge which was another disappointment. We love to be active on our cruises and this ship did not offer any of that. To compare, Navigator of the Seas on RC offers: roller-blading, ice skating, mini-golf, rock climbing, pools, sports court, fitness center, towel-folding classes, and more. This one had only the sports court (which we didn't make it to because it was secluded amid lots of construction so we weren't even sure if it was open), pool, fitness center, and the closed down mini-golf. We went to the "movie theater" which consisted of a projection screen in a small conference room with uncomfortable chairs and bad picture quality on the screen. This ship seemed more like a con to try to get you on board to bleed you dry of additional funds rather than an all-inclusive vacation experience. Other ships in their fleet may be different but we're not willing to take that chance. We had friends who brought their children on board at a charge of $700 per child and were greeted with news that every area of the ship for the children was closed. They moved the children's "camp" area to a storage closet with some video games in it. Mini-golf was closed, ping pong was closed the first few days, shuffle board sticks were broken or missing, etc. They were so livid they are pursuing refunds for the children because there was nothing but a very deep pool to entertain them. The staff at the guest services desk made no effort to rectify the situation for them. We were thankful we'd left our kids at home. This is definitely not the ship to bring young children on. Stick to Royal Caribbean or Carnival if you are bringing the family. We took ours on the Navigator of the Seas and we'll be hard-pressed to get our kids on a lesser ship after that. On this ship, even the older guests were complaining of nothing to do. One older couple told us they had complained and been given a complimentary dinner in one of the paid dining places. Wish we'd have complained more loudly. They seemed to roll up the sidewalks at midnight. I heard complaints from many of the older folks that they were kicked out of the casino at 1am with nothing else left for them to do. For those of us who like to get the most out of our vacation $, this was not the place to do it. If you didn't like dancing in clubs or singing, there really wasn't anything else to do after the main stage show of the evening. On this ship, we had a balcony room on deck 6 but it was so covered in sea-spray/salt and had such cheap "Motel 6" type lawn furniture made of plastic straps and was so unclean we had to clean it off before being able to use it. I tried to sit outside one night at sea and birds kept dive-bombing our balcony and almost hitting me. One got injured and laid out there on the next balcony making sad noises all night. Our friends had a child lean up again their balcony rail and it bleached her brand new shirt - apparently some cleanser the staff had used on the rail was not washed off or else had blown onto it from the construction on other decks, we're not sure. The cost of the balcony was definitely not worth it so we'll save our money in the future and stay inside like we have done in the past. The caliber of entertainers they had on board was great but there just weren't enough options for things to do. Some of the best activities offered were offered on days we were in port and out on excursions so we couldn't participate. Other times, when they offered something good, they offered all their good activities for that day at the same time or in the same location so you had to choose and then had nothing else to do. While listening to the staff answer questions for the galley tour, we were constantly bothered by the trivia challenge game going on right behind us in the same room. Thank goodness we like to dance because we wouldn't have had anything to do the entire last day at sea if we hadn't gone to the different dancing classes taught throughout the day. We hoped that the renovations which were forthcoming for the ship would add activities and upgrade existing things but we were informed they are primarily just adding 5 new dining experiences which will all charge you extra money. This being a highly rated ship, we found the focus was almost exclusively on the food and very little on the service. Even the chocolates on the bed at night were "fancy" - chocolate with some added thing like lavender or citrus which skewed the flavor so we gave up on them. What happened to mint? While it was nice to be able to choose what time we would eat dinner on the select dining option, many times the time we wanted was already full so we had to go earlier or later than we wanted anyway. Once there, it usually took 1 hr 45 minutes to 2hrs+ for them to complete meal service which kept us from being able to enjoy many of the evening activities. Again, the food selections were either very plain (the set menu of options on the left side of the menu didn't change all week) or very "fancy". For someone who doesn't adore mushrooms or seafood, this was very disappointing. Few were the appetizers that sounded appetizing to the average palate and other than mushrooms and seafood there really isn't much that I don't love. Some of the dishes were wonderful such as the quail (which had lots of mushrooms) my husband had and loved but this was the first cruise where he didn't ask for a second lobster because this one was not cooked properly. For a ship boasting of their food, I gained half the weight I did on previous cruises just because there wasn't much tempting me and I'm quite a foodie. Our waiter barely spoke to us except to take our order and made no conversation to try to add to our experience or earn add'l tipping. On other lines, we have enjoyed fun shows from the waitstaff during dinner so this was another disappointment. The atmosphere at dinner was blah. One evening they attempted some form of show but only a limited number of tables could see or hear what they were doing and we had no view at all from where they seated us and dozens of other tables around us - a complete waste. I could not note one point of service that I felt came close to what we've experienced on other ships. We can still recall the name of our waiters from most previous cruises because they were so fun and friendly. Not this time. He kept disappearing and didn't have time to visit. The only time you got attention was if you dared to touch the wine list, if you did there were two folks ready to take your order. We don't drink alcohol so us touching it was only happening so we could see each other or make room for other things. The food on the ship is touted as top notch because everything is made fresh on board. Don't be fooled, that doesn't make it taste better, it just takes longer to prepare. The ice creams were homemade but only one flavor tasted as good as any brand we've had from a supermarket. We were sent a bottle of champagne with a note that said for us to enjoy the rest of our trip. We don't drink alcohol so I asked if we could trade it for sparkling juice or anything. We were told no, that it was the thought that counted. Thought doesn't count when it's thoughtlessly something the person will never use. We just left it in our room. There were no credits offered on our room price or anything that would be a gesture on the part of the cruise line to acknowledge they should not have had passengers on board with all the construction on board. That lack of service being tolerated is why you won't likely ever find us cruising on any future Celebrity sailings. We docked in Cozumel next to the Oasis of the Seas and everyone we talked to on the pier said they wished we could just go and take an excursion over to that ship where there might actually be things to do and to plan our next cruise on that ship. For the price paid for this balcony room, we could have been on the Oasis and that's probably the most disheartening thing of all. Our plane ride home was spent next to a couple who had been on the Oasis and they couldn't stop talking about how amazing it was and describing the shows, the activities, the ship. That ship will likely be our next cruise destination. Read Less
Sail Date: April 2012
Even though we were disappointed with the cruise on the Eclipse(see review)in February, we came back to Celebrity since it was the only ship that matched our schedule. Maybe our expectations were low based on the Eclipse but the ... Read More
Even though we were disappointed with the cruise on the Eclipse(see review)in February, we came back to Celebrity since it was the only ship that matched our schedule. Maybe our expectations were low based on the Eclipse but the Millennium was a pleasant surprise. The embarkation was worse than the Eclipse which was strange since it was a smaller ship and also was not full. We waited about 25 minutes. They should consider a separate line for people that have all their documentation done versus those that need to fill out forms that they forgot to complete. Since the rooms were not ready we had lunch in the buffet. As on the Eclipse it was not very good with long lines and limited selection. It was better on the next few days with a better selection especially with Asian dishes. The room was ready about 2pm with the luggage arriving by 330. The cabin was actually laid out better than the Eclipse with plenty of storage space with drawers and closets that were easy to access. The negative part of the comparison was the smaller and older style bathroom, that is due for a renovation. The dryer on the wall could only be used for 2 minutes before your hand got roasted. Also stay away from Deck 9 since it is right below the pool and restaurant area. We could here the carts being rolled back and forth both early in the morning and late in the evening. On the last night the sound was even worse as they started moving furniture to storage prior to retrofit. The cabin attendants were GREAT. They promptly fulfilled any request and also remembered that you wanted additional bath towels and wine glasses for our afternoon pre-dinner party. The only negative was that they seem to be standing outside your door waiting for you to leave to make up the room. The Main dining room was superior in food and service than the Eclipse. In fact, this was the first cruise we decided not to try the high end restaurant that carried an additional charge. When we looked into the Olympic it was less than 50% filled. Several shipmates who went there to it were pleased and one said they were able to negotiate a lower surcharge than the advertised rate of $40. We only ate dinners in the MDR but the service was great and the only complaint was that they hurried the service and we were generally done in an hour for the 4 courses. One meal was just ok, stay away from sirloin steak unless you bring a very sharp knife. The one area that Celebrity does well is the sushi starting at 530. It is a large assortment. The plan is to get there early since by 6 it is a long line. The pool area was ok and there were no problems in getting chairs except for the last day. The staff did a go job in keeping children out of the adults only area. Also the cruise line was offering 2 for 1 drinks from pool bars. One day it was draft beers, the next mojitos, etc. This was first for us and we learned later in the evening from a fellow passenger in the cruise business was that the ship's alcohol sales were below budget so they used this approach to increase sales. Similar to the Eclipse, the cruise director was a screamer, an American this time. Also the volume of the announcements are so loud that it is impossible to continue any conversation. The evening song and dance show was good and better than the Eclipse. The comedian was ok. He was better on comedy central but I guess that he had to tone down his act due to the kids in the audience. I mentioned earlier that the crew did a great job in keeping children out of the adult only pool area. Unfortunately they did not do 2he same job in bar areas were the parents were drinking and their kids were running around. One time we were forced to move since the kids were screaming. Of course the parents did not care. The exercise area was large enough but they had at least 6 machines that were out of order. One positive note was that the area was staffed even early in the morning. As usual, the first day was packed but by mid-week it was empty. As noted by others the crew was doing repairs and painting on this cruise before retrofit. Parts of decks were closed and the smell of paint was everywhere. Getting off was a mess. First they did not give you the option of a departure time. Since we were traveling with others, our time was 745 while the other one was 1000. We got around that issue by combining the luggage so that it got off at the same time. There were no announcements when you could leave the lounge to depart. Also getting off was hampered by the crew using the elevators to remove chairs for storage at 730 in the morning. Once on shore the bags arrived quickly. Finally the ports of Roatan and Cozumel were the pits unless you wanted to go to the beach or scuba/snorkel. Also at both ports it rained. We booked one beach excursion and the whole experience was poorly organized. Although they had Celebrity people telling you where to go, the local excursion leaders left a lot to be desired. Read Less
Sail Date: April 2012
Before this cruise, I would have told you no one beats Celebrity. This was our third trip with this line, our second on Millenium. Even with the knowledge that this was her last trip before her refurbishment didn't bother me, I ... Read More
Before this cruise, I would have told you no one beats Celebrity. This was our third trip with this line, our second on Millenium. Even with the knowledge that this was her last trip before her refurbishment didn't bother me, I understand the need for upgrades. However, the amount of refurbishment going on during the cruise was totally not acceptable, and the condition of bed sheets (huge bleach spots on dark tan sheets), the phone that didn't work, the mold In the bathroom ceiling, the moldy shower curtain, the mildew hole stateroom drapes, the cracked bathroom floor tile were all SO completely not up to the standards of a cruise line we once thought perfect. I did ask to speak the the hotel manager, as we felt the line needed to hear from us, as we always shared our excitement about cruising with them. Never got a return message or call. There were children in diapers in the pool, and I think they were lenient because their kids area was under construction. There was a constant odor of varnish, except for the sewage problem on one night. To be fair, the food was terrific, the group Full Tilt was terrific, so there werea few bright spots. The ports are ones I would never return to, but would do the X rails agai , in a different port. In short, Celebrity may have just lost some of the best free advertising, as we both work with thousands of people in our businesses. It was not a great indicator on what they think of their guests. Read Less
Sail Date: April 2012
My husband and I have cruised before but always with our children. We thought that Celebrity would be a nice option for kid free cruising. Celebrity was supposed to be a little more upscale with less party crowd. That was what we were ... Read More
My husband and I have cruised before but always with our children. We thought that Celebrity would be a nice option for kid free cruising. Celebrity was supposed to be a little more upscale with less party crowd. That was what we were looking for and that's why we booked it. I wanted to have a veranda and initially booked a concierge class with veranda. My husband noted that the Sky Suites had lounge chairs and we upgraded to the Sky Suites and paid the upcharge. We were upgraded to the celebrity suite and lost the veranda that I very much wanted. I called Celebrity and I was told "I'm sorry". The person on the phone told me that verandas would be added during dry dock and there was nothing she could do for me. So, "I'm sorry" was the best that they could do. Customer service wise I wasn't too impressed. When we boarded we asked again if there was a veranda suite available and again I got "I'm sorry". I heard a gentleman next to me very disappointed in the quality of his stateroom and he got the "I'm sorry" as well. They are trained very well with the use of the word "sorry". Absolutely no efforts were made to at least show that they actually cared. I let it go, but I hesitate to sail with them again because if a really serious issue arose I don't know if they know how to say anything else. The celebrity suite was really lovely. Very large. Well appointed. Not the quality of the a Disney stateroom or even the Freedom, but this was mainly due to age. The view was nice and I was able to let go of losing the veranda. But, it certainly changed my way of cruising as I really enjoy veranda time. The stateroom attendant and butler were nice people, but we really didn't need them. We were invited to the Elite club functions as a suite perk. My husband and I enjoyed the Captain's sail away party. The fresh fruit daily was a nice perk. We enjoyed the sparkling wine on embarkation. All nice touches. The ship. It's time for refurbishment. Clean, but it's really showing its age. The Freedom and Disney Wonder were much more attractive. I really missed the activities of the larger ships. I didn't think I would but I was looking to do some rock climbing or play golf. The ship seemed filled with bars. I actually had fun at the casino and actually came out a little ahead which is a first for me on a cruise. The towel game was fierce and my husband and I missed out on good seats on deck. We went up to the upper deck to get our rays in. It was hard to find a lounge chair and the minute you got up there was someone looking to get your chair. Drink package. My husband and I opted for the premium drink package. I'm not sure it was worth the money. The bartenders didn't seem to like it and I felt like you received service without a smile. I guess they wanted extra tip on top. We threw in an extra dollar here and there to try to get them to open up a little, but we didn't like the feeling like we were shortchanging them. We actually drank less than we would have because they just didn't make it easy to get a drink. So, I guess it's a win for the cruise line. I did visit Cova a few times for the speciality coffees which I probably would have skipped if it were not for the package. I also loved the bottled water for working out as I would have filled up my water bottle from the fountain. I certainly would have skipped the Sugar Free Red Bulls that I enjoyed. I'm still thinking about whether I would do it again. Olympic. Awesome and worth every penny. That's were the best of the best servers are! The main dining room was slow and the food (only went 1 night) was so so. We opted for the 3 night package and again it was worth every cent. Service was prompt and always with a smile. The restaurant was quiet and had a very nice ambiance. Food was amazing. If I ever cruise Celebrity again, I'm not going to the main dining room again. That's for sure! Entertainment. There is some talent on that ship! The comedian was hilarious!!! Loved him! Robbie Printz was his name. I'm going to look him up! Singers and dancers were very talented as well. Cruise director Justin was friendly and engaging, but not as funny as Graham Seymour from the Freedom. There's so much more to tell! But, I've got to end it some where! My husband and I had a great time and did not talk about work at all the entire trip so it was a success! Read Less
Sail Date: April 2012
Celebrity "Millennium", 7 -- 12 April 2012; Cabin no 7163, balcony First of all, we had a wonderful time onboard and enjoyed ourselves very much. Celebrity does not disappoint. It has been 3 ½ years since we last ... Read More
Celebrity "Millennium", 7 -- 12 April 2012; Cabin no 7163, balcony First of all, we had a wonderful time onboard and enjoyed ourselves very much. Celebrity does not disappoint. It has been 3 ½ years since we last sailed with Millennium, across the Pacific, and I have been looking at the long resume I wrote then. Most of the positive things we saw and wrote about at that time are still in place, but there were also a few small things that need improvement. Metropolitan Restaurant and Ocean Cafe. Dinner at the Metropolitan Restaurant is a pleasant event every night. Service is also proffesional. Good and wonderful food, well prepared, tasty and natural. We like to give special compliments for the soups. They were very tasty, natural and well balanced. We tasted and enjoyed 2 -- 4 different soups everyday, and all have been very good. Desserts are also very tasty. Bakery products are of high quality and taste. Vegetables are always cooked to just the right consistency and taste fresh. Pizza's are good and tasty, but missing the variation of the thin and crusty variation, with for example, parma ham, cheese and arugula. We like the pasta bar, and that they warm the perfectly cooked pasta and add garnish and sauce as wanted; same with the mixing of Cesar salad. Good and nice that it is mixed on the spot and that one can add garnish. Breakfast. Huge and a lot of variation of fruit, cereals, cold cuts, eggs, omellets, even misosoup. Should be something for everybody. We specially enjoy the breakfast at the Aqua Spa Cafè, where the waiters are specially attentive, and greet us by name. A little, but nice detail, that makes us feel special. This crew is good at that. The Olympic -- elegant, 5 star fantastic food and service. Price is well worth it. You will be pampered ! We have been on more than 60 different cruises, and the signature restaurants of Celebrity are best in its class. None over - none beside. Wonderful lobster and scallop, tasty Chateaubriand with nice presentation and flambe. Fine selection of cheeses and fine presentation from the waiter, who also knew the cheeses and described them well. Fantastic desserts, specially the dessert medley. We had a wonderful evening at a place with tradition and elegance, and the food and good service matched the elegant atmosphere very well. A small and positive suggestions for an even higher standard and service 1. Hot towels given on arrival at the table, and after dinner -- just an added service and hygenic gesture. 2. A small sorbet, with a dash of champagne, between main and cheese courses, would have been top of this gastronomic pleasure. These are not complaints, but 2 small items that we think would make the standard even higher, without costing too much. Lectures have been interesting and informative, and we have attended most of them. Apple computer-classes are welcome. Cabin is fine, bed is good to sleep on, and the room-attendent is attentive. Show, music and entertainment have been good and enjoyable. We also appreciate that on this Easter-cruise, our spiritual needs were met, with 2 priests onboard, Catholic and Lutheran. The Conservatory with its fresh flowers is an oasis that we have not seen on other ships. Relaxing atmosphere in there. Unfortunately, we forgot a few things in a cabinet, in the cabin (expensive Bose headset, Longchamp Bag, binocular and 4 caps.) We emailed RCL twice, but we got the impression that they have not really put an effort in locating our things. After waiting almost a week for a reply to our first email, we resent them the same mail with a copy to the RCL office in Oslo, and lo and behold, got a pro forma letter the same afternoon saying that they have not found anything. The few things we would challenge the company to improve, is the general maintainence of the outdoor and some places of the interior areas. A beautiful ship like this deserves a "new dress" after 12 years. All in all, this has been a great cruise. Leli and Morten from Norway. Cabin 7163 (Elite Members) Read Less
Sail Date: April 2012
Just back from our second ever cruise. Both have been on Celebrity, and we like most of the things about that line. All in all, though, this cruise was a 5/10 at best. First impressions mean a lot. And Millenium's first ... Read More
Just back from our second ever cruise. Both have been on Celebrity, and we like most of the things about that line. All in all, though, this cruise was a 5/10 at best. First impressions mean a lot. And Millenium's first impression was not good. Perhaps because our first cruise ever was on the Eclipse just 4 months ago and we imagined that all cruise ships look shiny and new, we both had the same reaction upon boarding: this ship is in bad shape. Not that she wasn't seaworthy, but we both imagined our mothers having reactions based on the fact that the ship looked shopworn. We were greeted with what looked like peeling paint, poor condition of the varnish on the decking, and a distinct lack of smiling staff to welcome us aboard. Had our little mimosa while boarding, but it was too early to access the cabin. No matter, up to Aqua Spa Cafe for a light lunch. Aside from being salty, that meal was fine. Checked out the fitness classes on offer -- chose none. Expected more of a variety than three classes total, and all had a relatively hefty cover fee. We don't do Pilates or Yoga, so there was really only cycling or engaging a daily personal trainer (not our idea of a vacation, however). Skipped that. Announcement to go to the cabin -- and we're off! Loved the huge, deep balcony in 8172. Really, if you're in C1 on this ship, take it. The balcony was bigger than the room. Totally delightful, and we made great use of it. Downsides: the tiles in the bathroom were not what I would call clean. PA system didn't work (almost missed muster drill because of it). The number 1 highlight of the whole cruise was the staff at the Cova coffee bar. Dragana, Delia and Alin (Romanians all) were frankly fantastic. Awesome attitude, great conversationalists, and all seem to enjoy their jobs. We enjoyed them so much we were passing out $20s to them as we were leaving. Plus they all make a hell of a coffee. We learned something very valuable on this voyage. On our first cruise, we were booked in Aqua Class -- that means no main dining room. We hate the main dining room. To be fair, we only went one night -- the first night we went to the special tailgate party in the Cosmos lounge to watch the KU-UK NCAA basketball final. So no dinner. Night two we had reservations in Olympic for a birthday dinner. That was great. Wednesday night, we present ourselves in the dining room. Got to our table (table for 8, #405). Right above the engines. Vibrations, loud noises. And we didn't like our companions (only 2 were there). Full disclosure: we're a gay couple. And they clearly didn't like that. They were southern-US polite, but were clearly uncomfortable. And that made us uncomfortable. Waiter was frankly over ebullient, and the assistant waiter seemed shy and uncomfortable with the head waiter's antics. Food was a 4/10. I took the "chef's recommendation" -- I guess that means stuff they have to get rid of. The beef was very tough. Thursday we just went to the buffet, and we decided to pay the $40 a head to go back to the Olympic rather than deal with the MDR a second time on Friday. The Olympic: do it. If cost is a consideration, I'd seriously think of skipping an excursion so that you can do this instead. As you know, we ate there twice, and both were outstanding. Sole Veronique the first night was melt in your mouth delicious. The escargot tortellini (I might call them tortelloni, for your Italian speakers out there) had a flavor that was out of this world. Salads: perfect. And the Valrhona Chocolate dessert was TDF. And we essentially don't eat dessert. Splurged on a $100 bottle of the Puligny-Montrachet that was also great. Second visit we both had the Filet Mignon, sans truffles, that was also delicious. Perfectly prepared. The serving crew was great as well. Oceanview Cafe: 2/10. Consistently out of what most people would consider normal items. Like orange juice at breakfast. Coffee from their urns -- I know, it's mass produced coffee, and I don't expect anything gourmet from that -- was frankly undrinkable. In fact, it was a joke among many passengers about how awful the coffee was. So, what's missing? Well, frankly, a team to pick up the garbage. There was garbage everywhere. Watched no fewer than 45 staff walk past a collection of dirty plates, cups, glasses and empty bottles, until finally a senior officer picked them up. This cruise (it's spring break time) had lots of smokers, but rarely were the ashtrays emptied. Cabin steward staff was also fair at best. Saw ours twice, and the one time we phoned, there was no answer, and no voice mail even. He did keep a bottle of champagne iced down for us. That was nice. But we're still waiting for a small cake from the Olympic to be delivered. Not sure if that's the restaurant's fault or the cabin steward's. Moral of the story -- new ships only, and Aqua Class is a must for us (or at least Celebrity Select Dining with a table for 2). Read Less
Sail Date: April 2012
Just back from a 5 night cruise on Celebrity Millennium with stops in Roatan and Cozumel. Millennium is now going to drydock for three weeks in the Bahamas. We had a wonderful time. Lovely balcony in C2 class. Eddy did a great job ... Read More
Just back from a 5 night cruise on Celebrity Millennium with stops in Roatan and Cozumel. Millennium is now going to drydock for three weeks in the Bahamas. We had a wonderful time. Lovely balcony in C2 class. Eddy did a great job keeping us happy fulfilling all our needs. Food and drink was great. Embarkation and departure were smooth and painless. Great entertainment! Just a pleasure. Suggestions for future passengers- * order a cheese and fruit plate nightly to complement the canapes. * don't stress the a partially obstructed view in 8050. Not a big deal. * Do not depend on Internet. Just terrible. Slow and cutting off regularly. Even when trying to book a new cruise with the Celebrity travel consultant. Maybe the Sosticizing will solve this. * Do eat in the Olympic dining room. Maybe even twice. Wow! * If you can avoid it, do not go on the last cruise before dry dock. Crew members are mentally moving on to home, their next contract or into dry dock. They have no idea what to expect and some were fairly apprehensive. Celebrity was already tearing down parts of the ship {sport bar)and the noise was really unfortunate. Suggestions for Celebrity. * Fix the internet. Really bad. * Open the coffee bar at 6 AM. There is just not enough available for early risers. * I know refits are unusual, but please do not start the overhaul while customers were on board. On the fourth day at sea, they began taking apart the 11th deck above the buffet hall. Talk about a way to end the cruise early. YOU just felt like the cruise line had moved on and they just wanted you out of the way. It was loud, continuous and a real breach of customer focus. All that said, it was still a great time for us and just our bad luck to catch the last trip. I only emphasize this so others can avoid it. Read Less
Sail Date: April 2012
Just back from our second ever cruise. Both have been on Celebrity, and we like most of the things about that line. All in all, though, this cruise was a 5/10 at best. First impressions mean a lot. And Millenium's first ... Read More
Just back from our second ever cruise. Both have been on Celebrity, and we like most of the things about that line. All in all, though, this cruise was a 5/10 at best. First impressions mean a lot. And Millenium's first impression was not good. Perhaps because our first cruise ever was on the Eclipse just 4 months ago and we imagined that all cruise ships look shiny and new, we both had the same reaction upon boarding: this ship is in bad shape. Not that she wasn't seaworthy, but we both imagined our mothers having reactions based on the fact that the ship looked shopworn. We were greeted with what looked like peeling paint, poor condition of the varnish on the decking, and a distinct lack of smiling staff to welcome us aboard. Had our little mimosa while boarding, but it was too early to access the cabin. No matter, up to Aqua Spa Cafe for a light lunch. Aside from being salty, that meal was fine. Checked out the fitness classes on offer -- chose none. Expected more of a variety than three classes total, and all had a relatively hefty cover fee. We don't do Pilates or Yoga, so there was really only cycling or engaging a daily personal trainer (not our idea of a vacation, however). Skipped that. Announcement to go to the cabin -- and we're off! Loved the huge, deep balcony in 8172. Really, if you're in C1 on this ship, take it. The balcony was bigger than the room. Totally delightful, and we made great use of it. Downsides: the tiles in the bathroom were not what I would call clean. PA system didn't work (almost missed muster drill because of it). The number 1 highlight of the whole cruise was the staff at the Cova coffee bar. Dragana, Delia and Alin (Romanians all) were frankly fantastic. Awesome attitude, great conversationalists, and all seem to enjoy their jobs. We enjoyed them so much we were passing out $20s to them as we were leaving. Plus they all make a hell of a coffee. We learned something very valuable on this voyage. On our first cruise, we were booked in Aqua Class -- that means no main dining room. We hate the main dining room. To be fair, we only went one night -- the first night we went to the special tailgate party in the Cosmos lounge to watch the KU-UK NCAA basketball final. So no dinner. Night two we had reservations in Olympic for a birthday dinner. That was great. Wednesday night, we present ourselves in the dining room. Got to our table (table for 8, #405). Right above the engines. Vibrations, loud noises. And we didn't like our companions (only 2 were there). Full disclosure: we're a gay couple. And they clearly didn't like that. They were southern-US polite, but were clearly uncomfortable. And that made us uncomfortable. Waiter was frankly over ebullient, and the assistant waiter seemed shy and uncomfortable with the head waiter's antics. Food was a 4/10. I took the "chef's recommendation" -- I guess that means stuff they have to get rid of. The beef was very tough. Thursday we just went to the buffet, and we decided to pay the $40 a head to go back to the Olympic rather than deal with the MDR a second time on Friday. The Olympic: do it. If cost is a consideration, I'd seriously think of skipping an excursion so that you can do this instead. As you know, we ate there twice, and both were outstanding. Sole Veronique the first night was melt in your mouth delicious. The escargot tortellini (I might call them tortelloni, for your Italian speakers out there) had a flavor that was out of this world. Salads: perfect. And the Valrhona Chocolate dessert was TDF. And we essentially don't eat dessert. Splurged on a $100 bottle of the Puligny-Montrachet that was also great. Second visit we both had the Filet Mignon, sans truffles, that was also delicious. Perfectly prepared. The serving crew was great as well. Oceanview Cafe: 2/10. Consistently out of what most people would consider normal items. Like orange juice at breakfast. Coffee from their urns -- I know, it's mass produced coffee, and I don't expect anything gourmet from that -- was frankly undrinkable. In fact, it was a joke among many passengers about how awful the coffee was. So, what's missing? Well, frankly, a team to pick up the garbage. There was garbage everywhere. Watched no fewer than 45 staff walk past a collection of dirty plates, cups, glasses and empty bottles, until finally a senior officer picked them up. This cruise (it's spring break time) had lots of smokers, but rarely were the ashtrays emptied. Cabin steward staff was also fair at best. Saw ours twice, and the one time we phoned, there was no answer, and no voice mail even. He did keep a bottle of champagne iced down for us. That was nice. But we're still waiting for a small cake from the Olympic to be delivered. Not sure if that's the restaurant's fault or the cabin steward's. Moral of the story -- new ships only, and Aqua Class is a must for us (or at least Celebrity Select Dining with a table for 2). Read Less
Sail Date: April 2012
Because of many negative comments posted prior to our departure, we were prepared for a less than stellar experience. We knew it was the last crusie prior to going to Freeport, The Bahamas to be retrofited immediately after we disembarked. ... Read More
Because of many negative comments posted prior to our departure, we were prepared for a less than stellar experience. We knew it was the last crusie prior to going to Freeport, The Bahamas to be retrofited immediately after we disembarked. However, we were pleasantly surprised. We had cruised for 14 days on Millenium in 2008 to Alaska and back to San Diego and it was our favorite cruise, with so many fond memories. Boarding was smooth and quick. WE arrived at the port with our son, his wife and our grandson. We were meeting old friends on the ship and were to meet them on the pool deck as their rooms weren't reday when they boarded. We were on board quickly and were greeted with lot's of smiles and a Mimosa as we walked to the doors. We decided that since it was nearly 1:00 PM we would take a chance and try our rooms before going to the pool deck, so we wouldn't have to lug a suitcase. Our cabin was on the aft of the 9th deck, and was completely ready when we opened the door. We love the extra balconey space on the aft cabins and this was no exception. The champagne was cooling in an ice bucket and a daily planner was on the bed with our tickets to the specialty restaurant for the next night. Our kids had a family cabin on deck 7, so we dropped the suitcases and headed upstairs. The grill was on for hamburgers and fries outside and the buffet was in full swing. We opted for the buffet after a drink and ate on the deck. When we went back to the room later, our room attendent and his assistent came by to see what if we had any special requests. We told them ice on the room during the day and asked if we could have the fridge opened for my husband's diabetic supplies. They happily complied. Our friends were two doors down also in an aft cabin and had a similar experience This was the beginning of 5 days of mostly positive experiences. We did find some paint chips on the carpet of the balcony where they had obviously been prepping for the retrofit, and there were a couple of sections on the lower decks closed off with workmen. Our friend found some rolls of carpet that were stacked against the wall on the back of Deck 3, but overall the ship was functioning normally. Was it a little shabbier than on our cruise 4 years before, yes. But we knew that was going to be fixed. The staff overall was attentive, friendly and helpful. There were a couple of times when the waiters on the deck at the rear of the buffet seemed to be more interested in doing their own thing than getting drinks, and we missed the fact that there were limited amounts of food available between 3:00 and 5:00PM when we returned late from an excursion. None of this was worth getting upset about. We had a late seating for dinner and the food was excellent as was the service from our waiter, Jason, and asst. waiter Natalia. They told us both of them were leaving for other ships as soon as we docked, as was much of the other staff. The Ass't maitre'd told us the last night that if we were late leaving he'd have to give us cover-alls and put us to work. We felt that perhaps the staff had been at minimum levels because of the retofit, but those on board did everything they could to make the cruise special. The two highlights were our dinner in the Olympic which was amazing with marvelous food and service. Also the brunch buffet on the last day at sea with ice sculptures, chocolate fountains ( both white and regular chocolate), omelet stations and carving stations was remarkable. It was a wonderful 5 days, and we are scheduled to go back to Alaska on Millenium in September after the changes. We are so anxious to see the changes and have new experiences. Read Less
Sail Date: April 2012
his was the third Celebrity cruise my boyfriend and I have taken (within 14 months), and it was probably my favorite - we were on the Century last February and Eclipse in December. No doubt those ships were both great in their own rights ... Read More
his was the third Celebrity cruise my boyfriend and I have taken (within 14 months), and it was probably my favorite - we were on the Century last February and Eclipse in December. No doubt those ships were both great in their own rights (and Eclipse is undoubtedly the most beautiful ship we've been on), but there is something special about Millennium. As background, we live in Florida, so even though the trip to Miami is about four hours, it's a relatively easy and inexpensive trip. We did try an off-site parking service, Premier Parking, this time. One word: DON'T. I paid for garage parking, and while I technically parked in (on?) a garage, I didn't intend to park on the very top in the baking sun. Also, one guy there was very rude to another driver in a completely unnecessary way, and my boyfriend had to sit on my lap in the shuttle to the port. Not a good idea, and not comfortable at all. Once we got to the port, though, check-in was a breeze and we arrived on the ship just as the announcement was made that rooms were ready. We dropped our carry ons off and headed to the buffet. I really like the layout of the Ocean Cafe, with a kind of continuous buffet rather than a central area of stations. That may change in a couple of weeks when the Millennium is "solsticized" but I think the layout is better than that of Eclipse. Generally speaking, the food was good in the Ocean Cafe and the Main Dining Room. My only consistent criticism of the food is that everything seemed to come with extra salt - though I don't use a lot of salt, so it could just be my taste. Other than that, I enjoyed what I had. We also at at Olympic one night. As other reviewers have noted - just do it! The setting is gorgeous, the service impeccable, and the food delicious! There was one little hiccup in our travel plans. One of my boyfriend's bags went on vacation on the Eclipse, as it sailed on the same day. However, Violetta, the Concierge, had already been contacted by the time he called to check on the bag, and she made arrangements for it to be shipped back to Miami from the first port. She also arranged for some toiletries and basics, free daily laundry, and an on-board credit to cover what he needed to buy to replace what was missing. Fortunately, one of his bags did make it, so he was able to muddle through the week between what he had and what they provided. We were also escorted through security and customs when we arrived back in Miami and the bag was delivered to us there. It was an inconvenience, but Violetta and Celebrity took reasonable measures to address the issue. During the cruise, I told my boyfriend that this was my favorite ship so far. When he asked why (he preferred Eclipse), I thought about what makes Millennium so special. After some consideration, I think it's because it's an introvert's dream ship. Introverts are getting a lot of press these days, so hopefully you already know that they aren't necessarily shy, they just recharge batteries by being alone. As an introvert myself, I enjoyed all the little nooks and intimate spaces throughout the ship - chairs next to portholes in a short (kind of random) hallway, comfortable seating arranged in alcoves, and other little surprises. My favorite was Cova Cafe. I ended up taking my Kindle there most days and just hanging out and reading. The staff were always very friendly and helpful, and it has an intimate feel (even though the main thoroughfare goes directly through it). If you're an extrovert, no worries - there are plenty of spaces for you, too: the pool, bars, lounges - all the places I never went! We were in room 9072, a Concierge room (C2) which will be converted into an Aqua Class room during dry dock (they replaced the bathroom door frame during our cruise in preparation). The location was great - one floor up to the Ocean Cafe, very close to mid-ship elevators - except for one thing: we were directly under the pool area, so we heard lots of heavy-footed walkers at all hours. It wasn't something that ruined the trip, but just be aware that you might hear noise from the pool if you're on Deck 9. If you're a light sleeper, you might want to seek other accommodations. Other reviewers have noted, correctly, that there are some cosmetic issues that probably will (and should) be addressed when Millennium goes into dry dock. But for me, the ship was more of a destination than the ports. I didn't even get off the ship in Grand Cayman, and thoroughly enjoyed my day. I'm hoping Millennium is even more special at the end of refurbishment, and am looking forward to my next Celebrity cruise. Overall, it was a great vacation! Read Less
Sail Date: April 2012
My daughter {22 years old} had been begging me to go on a cruise during her vacation time, which was also spring break. We live in Florida and cruise often on Royal Caribbean. I had checked the itinerary of the RC lines and none were going ... Read More
My daughter {22 years old} had been begging me to go on a cruise during her vacation time, which was also spring break. We live in Florida and cruise often on Royal Caribbean. I had checked the itinerary of the RC lines and none were going to decent beach destinations so I chose to try Celebrity since I had been told to try it since I loved RC so much as it was their "5 star line". I also had heard that Celebrity food was so much better than RC. This cruise was a total joke from the beginning. First, I am Diamond Plus with RC and was told I would get the same perks as on RC. NOT! Even though I was labeled as Captains Club Elite, the only recognition I received was 2 red roses delivered to my room on the second day of the cruise. {I thought this was nice}. We were invited to have free drinks from 5pm to 8pm nightly in the Michaels Club but, we had dinner at 6pm and found it hard to attend when we needed to be dressed for dinner. They did not allow you to take the drinks. You had to sit and drink them there. And, by the time dinner was over, so was the event. So, this was useless. There is no reason to have the priority tender, embarkation or debarkation as there were no lines to begin with. The special robes that (on RC) are given to just loyalty patrons were given to everyone on board this ship. Now, for the cruise itself. When boarding the ship, the crew was not friendly at all. There were no smiles, no welcome aboard, they just stood there. I even said hello to a couple and all I got back was hi. They did give you mimosas upon boarding though. But, this would have been so much nicer had they been standing at the gang plank with smiles and maybe a reggae band. But, they handed it out in the hallway when you got on the ship and most people missed out because it was kinda hidden. I noticed right away the rust and dirtiness of the ship. The windows instantly caught my attention with all the salt spray that had not been cleaned off. The drapes were dirty, so dirty in fact that you could see the dirt from the outside of the windows! The fabrics on the chairs were all worn. Some with holes in them. I seriously could not believe that RC could call this ship their 5 star line. I had already knew that this ship was scheduled for dry dock, but I had been on several of RC ships that were also scheduled for dry dock and none of them looked no where near as bad as this ship did. This ship doesn't need dry dock, it needs a complete over haul. We could not get into our staterooms until 2pm (RC has you in your stateroom by 1pm at the latest) so, we went to the dining room to use my so called "Captains Club" perks and get a table by a window. When I arrived and asked about this, they looked at me like a deer caught in headlights. After about an hour, I did get this finally arranged. Then off to the Ocean Cafe. THIS was a COMPLETE joke. IF you are a coffee drinker, don't take a cruise on this ship. Unfortunately, I am and found this out the hard way. Even though there are 3 drink stations in this cafe. Only one always had coffee cups. AND, because of this, the coffee was always out. So, you had to go to one coffee station get your cup then go to the back of the cafe to get your coffee. I thought well maybe since this is the first day, maybe it will get better tomorrow. NOT! This was the whole cruise. The food was "ok" but it was the same foods every single day. There was only 1 person maintaining each station so you waited in line for a long time for each peice of food. They serve you on this ship, you cannot go and get your own food. I thought this was a bad decision on Celebritys part. They do have ice cream on this ship but, again they serve you and again only one person their to dip the ice cream for you and that was always a huge line. AND the person doing it had no clue as to how to put soft serve on a cone. I wish I had taken a picture of this because this was hillarious. One string of soft serve which you could eat in two licks. SERIOUSLY! We finally get in the stateroom and I really liked the balcony. Our balcony was bigger than most on the ship so that I was happy about. The room seemed clean but the floor in the bathroom was horrible. Mold in the grout. We used a towel to cover it up. The showers on this ship are bigger than RC and we liked that as well. It had plenty of room for storage. There were drawers in the closet when was nice. We had three in our room and even with the bunk pulled out of the ceiling at night, there was plenty of room. The room attendant we saw only once during the whole cruise, but he did keep our room nice. We had to ask for towel pets though. And he did make one for our daughter. I will warn you of this though..make sure the handle on the balcony door is in the down position, otherwise, you will be locked out of your room and stuck on the balcony. We had to save our neighbors twice. We also hung a hammock on our balcony and if you want to know how or see pictures, let me know and I will do so. The food in the dining room was fair. The lobster was overcooked and very tough. Normally , I order two of these but because of this , I didnt even eat the one I had. I thought my filet mignon was good but others at the table didn't. They did have mushrooms on the appetizer menu every night and I would have to say these were awesome. I would say that Royal Caribbeans food was much better. Room service. As many times as I have cruised, I have never seen room service as bad as this. I order room service every morning on all my cruises so I have coffee as soon as I get up. On this ship, you order room service on the interactive television. The first night on ship I ordered it, they called me back on the phone to confirm. In the morning, no room service. I called to see where it was at and they said they did not get the order the night before. I laughed and said hun, they called me and confirmed it! So, I reordered it again and 2 hours later I get it. I have three people in the room and told them this. 1 small pot of coffee and 2 cups. No sugar, No cream. I call down to get them to correct this and noone answered the phone. I ordered room service a total of 8 times and not one time was it right or on time. By the end of the cruise this had become a joke. There are not a lot of activities for the young at heart. The pools all close at 8pm. Even the hot tubs ! The clubs all close at 10pm. There is nothing to do on this ship after 10pm accept gamble in the casino. There were a lot of smokers on this cruise and only one area for them. I counted 12 tables by the pool. Other than this, there is not one ashtray on the entire ship. This is good and bad for both smokers and non smokers. IF you have a cruise ship, and you have a lot of smokers and they can only smoke in one spot then the abundance of smoke in that one area is horrendous. If you dont have ashtrays in other places on the out side of the ship then they will find a place to put their butts. I am not a complainer and I really hate to complain. I love cruising and basically you could put me on a barge and I would be happy as long as I know beforehand that it is a barge. But, when I book a 5 star cruise and get this, I am unhappy. I searched for reviews on this ship beforehand and was told by Celebrity when booking that this was much nicer than RC. I expected this and was very disappointed. I hope this doesn't happen to anyone else. Read Less
1 Helpful Vote
Sail Date: April 2012
When I booked this cruise, I worried how it might be since it was 2 cruises from dry dock, but I knew it was Celebrity so I hoped it would still be great. I should have trusted the feeling and gone elsewhere. I am terribly disappointed in ... Read More
When I booked this cruise, I worried how it might be since it was 2 cruises from dry dock, but I knew it was Celebrity so I hoped it would still be great. I should have trusted the feeling and gone elsewhere. I am terribly disappointed in Celebrity after this cruise. I brought a girlfriend with me to show her how great Celebrity is, and there is little chance she will go on Celebrity again after this. Embarkation was the best part. With the Elite status we were given priority status, and there were no lines. We boarded at about 1230p onto the deck instead of into an atrium, and were given champagne and mimosas. Rooms were open around 130pm, and 2 of the 3 bags were delivered by 3pm. It went downhill from there. Room - With the concierge class we got champagne on arrival, but the bucket had so little ice in it, it wasnt cold enough to drink. We brought our own champagne and soda onboard to drink in the room, and we had to continually ask for more ice to fill the wine bucket and the ice bucket for drinks. The attendant would clean the room in the morning, and leave the sodas floating in warm water. You'd think by the 3rd day they would understand we wanted cold drinks. (The refrigerator in the room really isnt a refrigerator we were told "it is just a holder for the minibar drinks." We were not given extra shampoo or conditioner without asking. For concierge class, I was terribly disappointed. The rooms were decorated fine, but everything was shabby. The balcony was pretty rusty, outside table was all chipped. The bathroom was pretty bad, gross shower curtain, LOTS of broken floor tiles, all of the hardware rusty. Room smelled pretty rusty. On the second day the door fell off the closet, I went to find the attendant who said "yes i saw it was loose yesterday." We had a balcony on the 9th floor, and it is a really poor location for Concierge class. The balcony has a huge overhang so we had no sun and poor pictures. It was also very noisy, upstairs at night they were always dragging something around on the deck. These cabins are supposed to be reclassified as Aquaclass.... I would have to really question if they are worth the amenities for the poor location. Public Areas - Most of the deckchairs were dirty, or missing slats. Lots of trash around the pool area for hours. The best part was one of the railings on the sun deck... it was missing the wood, so there was a beach towel rolled around the metal covered in duct tape. Are you kidding me??? Another highlight was the big plastic blue trashcan they wheeled around the pool and sun decks to collect trash. It was pretty gross. One of our dinner companions had a bathroom door fall off, to which the attendant said "dont worry we're going to dry dock next week". That was the excuse for everything. A lot of the hallways on the lower decks smelled musty and of sewer. I was glad we were on the 9th floor. Elite - The Elite benefits were the best part, except they were not executed well. Free drinks and canapes from 5-7pm on two of the 4 days, but you have to be dressed for dinner (no shorts or flipflops), and since I always have late seating for dinner, we only went once prior to our 6pm Olympic reservation. The continental breakfast really only had a couple danishes and some fruit, so we ate breakfast first, then went to get our drinks. The free wine seminar was done at the same time as the champagne tea, so we missed that too in favor of the tea. We tried to discuss the ship and service issues with the Elite rep, but he didnt seem to care either. Olympic - The Olympic restaurant was the best part of the cruise. The food and service were outstanding. The space itself was badly in need of a coat of paint and a good scrub. They are removing that restaurant in dry dock so hopefully it will get a good clean. The sommelier however needs a lesson in "house wine". I asked for a "house" chardonnay, and ended up wtih a $24 glass on my bill. Not cool. After my complaint, she removed half the charge. Service - The service overall was poor. The dining room waiters were not attentive. We constantly asked for refills of water and tea. The stateroom attendant was the worst I've had on my 12 cruises. Every day we asked for more ice, water in the pitcher, more shampoo, and towels. One day he didnt even clean the bathroom until we asked. While we were in Cozumel the entire deck with the restaurant was closed until dinnertime so they could replace the carpet. So, no dining room lunch service that day. We were never allowed upstairs on deck 12 the entire cruise because they were scraping and varnishing. I went to the guest relations desk to complain one day, and there were so many people complaining, it was a long line. It was pretty sad. They gave out a lot of onboard credits from what I heard. Bottom line, we should have gotten a dry dock priced cruise. I will know now not to book Celebrity this close to dry dock. I am hoping the service issues on this ship are one time issues, and not a signal of where Celebrity is headed. We'll see. Read Less
Sail Date: March 2012
The cruise was absolutely fabulous. We had a great and relaxing time. There were added little touches that made it even more special. Upon arrival Mimosas or champagne were served before boarding the ship along with beautiful fresh ... Read More
The cruise was absolutely fabulous. We had a great and relaxing time. There were added little touches that made it even more special. Upon arrival Mimosas or champagne were served before boarding the ship along with beautiful fresh flower bouquets. When returning to the ship from the ports before boarding they had cold ice water or juice, Purell, and cold towels. Embarkation: Very quick and easy, very pleasant. We were on the ship in no time. At 1pm you are able to go to your cabin. Luggage is delivered a little later, just make sure that shorts and bathingsuit are with you so you could enjoy the beautiful Miami sun right away. Rooms: We were in a Conceirge Room, 8086. Very clean. Fresh flowers, bottle of champagne, fresh fruit, beautiful Balcony. Lots of room to store luggage, and plenty of space to hang clothes in closet and drawers space. Small snack delivered to the room everyday. To end the day off a turndowned bed with a chocolate. Food: Upon arrival on the ship they offer a buffet lunch which was very good. We did have the buffet everyday for breakfast and lunch. The first morning we did the breakfast in the MDR and it was ok, as soon as you sit someone is there with coffee, another with jucie, another with a danish, and that was nice, but I liked the buffet in the Oasis because I could choose whatever I wanted without having to think of ordering every little thing. If you were out on one of the islands and arrive late and hungry there was always something to eat, pizza, salad, and poolside was the best hamburgers, hot dogs and fries. We ate in the MDR for dinner everynight, our waitstaff was wonderful, Nely, Param, wine Manish and beer and drinks, Anthony, they were fantastic! The food was good some days better than others, but if you did not like something they would just bring you something else, can't decide between two appetizers, they will bring you both. Always took Nely's recommedations, he was always on point. The meals were always served gourmet style, beautiful presentations, and elegant. The Brunch that they had the last day at sea was great. Everything to choose from and my favorite, alot of beautiful desserts. We did do the tour of the kitchen, here we met all the chefs on board, and they gave us a tour of the kitchen, beautiful and spotless, it started off with champagne and ended with chocolate covered strawberries. A tour not to miss. Ship: She is beautiful, she is going into dry dock next month and she will be even more beautiful. The public bathrooms were beautiful and always clean. Ports: Our ports were Roatan, Honduras and Cozumel, Mexico. Roatan: Kind of poor, we did do the Glassbottom Boat Tour which was ok, enjoyed the other part of the tour and not so much the boat tour. They did bring us to the other side of the island, which was beautiful, that is where you need to be when going on this island. Cozumel: Absolutely beautiful Island. We did the Cozumel Island Tour, this tour took us to the Tequila factory for a tequila tasting, an island tour, and then to Playa Mia Beach to relax, what a beautiful beach. The tour was on an air conditioned bus with a fabulous tour guide. Very beautiful and well kept island. Entertainment: We did not do any of the shows in the theatre we enjoyed hanging out in the lounge they had a fantastic pianist. Overall: We had a great time on this cruise, very relaxing. Cruising is the way to go on a vacation. You don't have to think, making reality kind of hard to come back to. Absolutely beautiful Cruise! One thing that I kept going back and forth on was the drink package. I did decide not to do it and felt that I made the right decision for us. We did have a glass of wine at dinner each night and did have drinks after dinner, drinks by the pool, water bottles and still ended up spending alot less than the pkg would be. I feel that if I did get the package that I would drink more to make it worthwhile and it was not necessary. Lemonade, fruit punch, iced tea, water, coffee and tea are provided all day, near the pool and near the buffet areas. Ice cream and cookies are also offered all day in the Oasis. Was very impressed to find out in the kitchen tour that all the breads are made fresh 3 times a day right on the ship, and when they say fresh, they mean it. First time of Celebrity and have to say we LOVED IT! Read Less
Sail Date: March 2012
We've had 2 fantastic prior sailings with Celebrity in Concierge class but for my husband's birthday I thought I'd surprise him with a suite. We LOVED it. Yes the Millennium is an older ship heading into dry dock and ... Read More
We've had 2 fantastic prior sailings with Celebrity in Concierge class but for my husband's birthday I thought I'd surprise him with a suite. We LOVED it. Yes the Millennium is an older ship heading into dry dock and there was some minor rust on the outside but it did not detract from our cruise. Embarkation was a breeze at the Miami terminal. We arrived around 11 AM and proceeded to the deck 6 line and were on the ship in about 4 minutes. A butler took our carry on bag and led us to Michael's club where champagne and snacks were there with Lionel, our Captain's Club host for the cruise. It was nice to have a quiet place to stay while waiting for our rooms. We had lunch at the buffet until 1 PM where they let us into our rooms. The Royal suite was even larger than I anticipated, as was the balcony. We were invited to a helipad embarkation party when we set sail, which was a perk of getting a suite, as were the Elite coupons we were given for things like free internet, laundry, dry cleaning, and match play, among others. Our luggage arrived without delay and we unpacked with plenty of room to spare! Our butler, Jose, was terrific and reliable. We put him to work between breakfast, coffee, room service, and he even got the head chef to sign the cookbook we bought. His service was impeccable. The linens in the room were terrific, the bed was very comfortable. I loved having two sinks to get ready with. We used the hot tub on the balcony which fit 2 people rather uncomfortably but we thought it was just fine. We also used the indoor jacuzzi in the room as well, which was a nice treat since the spring breakers had taken over the Thalassotherapy pool and I wanted some tranquility. It was nice to have full size lounge chairs to lay out on the balcony as the pool was packed. The highlight of our cruise would be being invited to dine at the Captain's table on formal night which was beyond words. Lionel was perfect in his position as Captain's Club host. He handled everyone very well and was simply delightful. We went golfing in Jamaica, having signed up for the White Witch course, but our excursion was cancelled. My husband went to the shore excursion desk where a nice lady working there said that the ship's doctor plays there often and introduced him to the doctor who called the golf course and made arrangements for us to play there after all! It rained but we enjoyed our round of golf. We did not shop much at the port or on board for that matter. In Grand Cayman we rented a car and drove on the left side of the road up to the botanical gardens by ourselves, which was a nice diversion. We did not do much shopping here either. We did not attend any of the nightly shows, although I heard they were good. We ate every night in The Olympic specialty dining. It too, was beyond words. Something happened with our assigned table for 2 in the MDR and the Maitre' D came to see us in the Olympic to explain he moved us to the other side. We then ate with the Captain on Formal night and then on the third night we went to our table and sat there but no one came by. Finally we received bread and water and the wine steward wanted to take our wine order but we had not spoken with a waiter about what to eat, so we asked for a waiter and none arrived. We finally left after 25 minutes and went back to the Olympic where they apologized profusely and made us a special birthday dinner for my husband. We ate there every other night. The servers there were so attentive, funny, and the food was amazing. It is well worth the supplement. The head Maitre' D came down from the MDR to apologize for our lack of service upstairs. It seems we were sent to the space where the people on the flexible seating plan sit so there is no set team of people to take care of you. One thing we love about cruising is the same set of people each night and we definitely got that in the Speciality Dining. Towards the end of the cruise, they were making us whatever they thought we would like, food off the menu, and it was all delicious. Very special. We enjoyed nightly cocktails in the Cova Cafe listening to Kevin Hall on piano and vocals and John Winters on guitar and vocals, they were both exceptional. I look forward to the next one! Read Less
Sail Date: March 2012
EMBARKATION: Arrived at Port of Miami at 10:30am. We parked in a garage at the port - $20 a day, but for our peace of mind, it was worth it. Somewhat of a hike from the garage -- I saw signs for a shuttle, but never saw an actual shuttle. ... Read More
EMBARKATION: Arrived at Port of Miami at 10:30am. We parked in a garage at the port - $20 a day, but for our peace of mind, it was worth it. Somewhat of a hike from the garage -- I saw signs for a shuttle, but never saw an actual shuttle. Went through security, and they made sure the wine that I packed in my carry-on was actually wine. My husband walked straight through without them asking him to open his suitcase. I saw them taking away alcohol from some -- not throwing it away, but labeling it to return to them on the last night of the cruise. There was no check to see if we had only two bottles of wine or the size of each bottle (we had two large ones). We showed our passports, filled out our health forms, and boarded the ship at 11:10am! Very fast! Had lunch at the Ocean Cafe -- not as crazy as I thought it would be. Cabins were ready about 1:30pm. CABIN: We had a balcony cabin, midship, on deck seven. Cabin was wonderful! Comfortable beds. Beautifully appointed with a lot of storage. Closet has two doors that open for hanging clothes plus a shelf on top. One door opens and has six drawers, a shelf, the safe, and a shelf on top. Each nightstand has two drawers. There is a unit that holds the refrigerator, a drawer, the flat screen TV, and then a cabinet above with two shelves. The desk/vanity doesn't have a middle drawer. Has storage on one side for additional glasses; open storage on the other side. I emptied the refrigerator out for our cokes, wine, coffee creamer, etc. and stored the mini bar items right next to the refrigerator in the cabinet (my room attendant suggested this). We stored all of our suitcases under the bed. Our daughter slept on a small pull out sofa next to the glass sliding door and said it was comfortable. Nothing needs updating in these cabins besides the lamps - rusting. There does need to be additional bedside reading lights added. Bathroom was very small, but fine. Has two corner shelves plus plenty of storage below sink. Tile floor/mirror needs updating. Great shower. SHIP/CREW: Ship looks great!! Very little looks like it needs updating besides the public bathrooms -- not bad at all, but that is really the only thing I could find! The Metropolitan dining room is beautiful as is the Olympic. We loved deck five -- wonderful Cova Cafe plus lots of great seating areas. Theatre is beautiful. We missed the wrap around deck for walking/afternoon reading. Back deck on ten is very nice. Three sets of elevators -- never had to wait long at all. The crew is amazing! FOOD: Overall very good! Most delicious treats ever at the Cova Cafe! Almond croissants in the morning; incredible salmon sandwiches in the afternoon. Holland America seems to have more variety at lunch and less lines in the Ocean Cafe (Lido). Dinner was always great as were the desserts. We did Select Dining -- usually around 8pm - and never had to wait. ENTERTAINMENT: Evening shows were at 7 and 9pm, and we very much enjoyed them. James Stephens III, the comic, was hilarious. Loved the music around the ship before and after dinner. FUN FACTORY/CHILDREN'S PROGRAM: Wonderful! Our nine year old daughter spent every single moment that she could in the Fun Factory. Made so many new friends -- really had a great time. The counselors were terrific. I really cannot speak highly enough about how great this program was. It was Spring Break, and there were almost 300 kids on board. They all seemed to be having a wonderful time. PORTS: Always love Key West!! Wish we could have stayed longer. Not a big fan of Cozumel, but we loved staying on the ship that day as it emptied out. OVERALL: A wonderful vacation! Would definitely recommend, and ship will even become more beautiful after she is overhauled in a few weeks. If people can come up with complaints about this ship, they are really trying hard or are extremely difficult to please! Celebrity and Holland America definitely remain our favorites!! Read Less
1 Helpful Vote
Sail Date: March 2012
This was our first cruise in 17+ years, we took this cruise with our 8 & 13 yr old boys. We selected this cruise as it was a 5 day cruise, left from Miami March 5th and visited Roatan, Honduras(March 7th) and Cozumel,Mexico(March 8th) ... Read More
This was our first cruise in 17+ years, we took this cruise with our 8 & 13 yr old boys. We selected this cruise as it was a 5 day cruise, left from Miami March 5th and visited Roatan, Honduras(March 7th) and Cozumel,Mexico(March 8th) - other days were spent at sea. The boat is going into dry dock for some remodeling(MAY 2012), but as judged by us and other passengers I asked it really doesn't need too. Embarkation was easy, and getting off(early check-out) was even easier. ROOM - We had a balcony room on floor 7 close to elevators, which made getting to our room easy.The room had a 'queen?' bed + sofa bed(for 1 person) + bunk bed - all comfortable. Had 3 luggages + 3 carry-ons and no problems storing luggages and clothes we had packed, + plenty of hangers. Bathroom was small, but sufficient - plenty of storage space once again, and plenty of shower pressure. Overall room condition was good, some caulking needed in bathroom, balcony needs some painting but again THESE ARE VERY MINOR, I would reserve the same room next time around. STAFF - WOW!WOW!WOW! I was a little concerned when booking and seeing that the gratuities(tips) were $12.50p.p/day (kids also pay this rate), but in the end not only did I gladly pay the gratuities but made sure room stewards, waiters, somelier, kids center staff got an extra tip for their incredible work. I could go on and on here but in short these people do their job day in & day out always with a SMILE and always making you feel welcomed and by doing their VERY best to accomodate your requests. So a VERY special thank you to Koco, Sheldon, Ali & the staff at the Fun Factory.FOOD/DRINKS So much food, really nothing 'bad'. Quality ranged from acceptable to great - nothng Bad, nothing Excellent. There's food available pretty much anytime you want. BREAKFAST - in room(limited choice due to room class), main restaurant, or in Oasis which is buffet style(the waffles :) are at the very back next to Ocean Cafe) *Also available in AquaSPA area LUNCH - We had lunch at Oasis(buffet) or BBQ Grill next to pool area, but always went to sit at the back of the boat at the Ocean Cafe(beautifull view + shade) Supper - 6pm-8h30-of frestyle in main dining room(Metropolitan)Offer kids menu that changes every night + adult menu that kids can also choose from(especially for desserts :) ) Plenty to choose from, our waiter encouraged us to try different plates saying that we could always chose something else if we did not like it, so in the end we over-ate each night..FunFunFun Drinks - I had the Premium Drink Package, did I get my money's worth? Probably not, would I chose it again - YES. To have the peace of mind that I can order what I want when I want and not have to worry that I am going to get a crazy bill at the end makes this package worthwhile. My one complaint about the drinks - they are too strong!! ACTIVITIES/KIDS - There's plenty for you to do or not do. The BIG bonus for my wife and I ended up being the FUN FACTORY where the kids played/stayed at. All they talked about was this place, from morning to night, that is were they wanted to go and wanted to be. Bonus- wife & I had some alone time in the afternoon & at night. The nightly shows (7-9pm) were good, some better then others(Magician, Comedian) Casino can be fun for some, not so much fun for other$ :) A final and VERY special thank you to the Hotel Director Mr.Touch Ung for the special invitations that my children will surely never forget. Drop me a line if you have any secific questions, JValente_ca@Yahoo.ca Read Less
1 Helpful Vote
Sail Date: March 2012
We just returned from our 5-day cruise on the Celebrity MIllennium. We left from the Port of Miami and went to Key West (6-hours in port), Cozumel (9 hours in port), a day at sea, and then back to Miami. This was our first time cruising ... Read More
We just returned from our 5-day cruise on the Celebrity MIllennium. We left from the Port of Miami and went to Key West (6-hours in port), Cozumel (9 hours in port), a day at sea, and then back to Miami. This was our first time cruising with Celebrity, and, overall, we were very pleased. First off, getting on the boat was a breeze. We flew Southwest to Fort Lauderdale and used SAS shuttle service to get to the boat in Miami. I can't say enough good things about SAS. I booked them online ($15 pp one way) and Steve was very responsive and professional. The shuttle van showed up at the airport within a few minutes of my call, and the trip took about 35 minutes. Once at the boat (at around 11:15 a.m.), we were ushered onboard immediately, welcomed with a cool drink and were relaxing by the pool by 11:30 am! We ate lunch at the Oasis buffet--very good and were told we could get to our room at 1:30 p.m., which we did. The room was a lovely surprise. We had one of the least expensive rooms (no porthole and on deck 2) and it was bright and roomy and more than adequate. Lots of drawer space and plenty of hangers! Much better than comparable rooms on RCCL or Carnival. Our room steward and her assistant (Maylene and Mario) were very attentive. However, for some reason, one of our suitcases was delayed in getting to the room and we finally had to go down to Security to retrieve it around 5:30 p.m. No explanation was given for the delay, and no apology was given when I pointed out that the zipper on one of the outside pockets was broken. The good: I was a little nervous about what to expect, since the Millennium is going into dry dock in April to be spruced up. However, we both thought the ship was lovely, not at all shabby, and beautifully appointed. The lounges, club, casino, buffet, and main dining room were very nice--there are lots of little tucked-away places onboard and I especially liked comfortable chairs on deck 3 by the windows. Our friends all raved about the casino, too. The pool area is great--plenty of chairs on 10 and 11--and the service at the pool was great! We also enjoyed the stage shows (iBroadway and Boogie Wonderland). Lots of talent there--and very professional, from the costumes to the choreography to the quality of the singing and dancing. Also, when the cruise director sang Time to Say Goodbye, well, it just blew everyone away--she has a fantastic voice!! We also enjoyed the Celebrity Chef Cook-Off very much. We liked the food at the Oasis buffet--especially the little sandwiches and the scones that come out in the afternoon. The pizza also looked good, as did the sushi. Also, at the Kova (?) Cafe on deck 5, there are tappas in the evening that we enjoyed, plus little finger sandwiches and pastries in the afternoon. Breakfasts here were good--the omelet station especially. Also, room service for breakfast was a nice treat--and the coffee seemed to be a tad bit better here than elsewhere on the ship. Also, there were not a lot of kids on this cruise--it was mostly couples and some groups of college kids/20-somethings. But the ship does have activities for children and I do have to say that the children I saw were all really well-behaved and seemed to be having a good time. The college kids and 20-somethings also seemed to be having a great time, too--especially after we left Key West and were sailing to Cozumel!... and I know we had a great time, too!!! Overall, all of the staff was friendly, helpful, and available when you needed them. The chocolates on the bed each night were excellent, especially the raspberry chocolate! Now, you may think that's a silly thing to comment on, but we are talking nice, expensive-tasting dark chocolate.... mmmmmmm. :o) Disembarkation was also quick, painless, and accomplished in less than 15 minutes. I called SAS and the van was there in less than 5 minutes. The bad: I was not impressed with the food in the main dining room. Nothing really knocked my socks off, though it was all fine. The service was OK, though the wine service was slow and spotty. I remember the food and the service being 100% better on Royal Caribbean! But, the other people in our party all really liked the food, and you could order as many things as you wanted... on the last night, I ordered several appetizers and salad and then had the seafood risotto appetizer for my dinner and it was more than enough. The desserts aren't spectacular, but the New York cheesecake was OK. I do have to say that we all pretty much thought the coffee on the ship was awful--very strong and often bitter. I mean, I like a bold cup of coffee, but I had to use 5 or 6 of the little creamers just be able to drink it. And the coffee/beverage stations at the buffet were not set up logically for easy use--you had to keep crossing in front of people to get your glass or cup then get your coffee or cold drink, and then get cream or sugar. That may be nit-picking, but it was annoying when the buffet was crowded and the ship was rocking back and forth because of rough seas. :o) Also, it could be easily fixed. The excursions: We booked the trolly and took the ride around Key West and over to the other side of the island and it was fine, given the limited amount of time we had in port. For our day in Cozumel, we had booked a Mayan cultural tour that was cancelled at the last minute so we opted for the Tulum Ruins and Beach Break. Unfortunately, due to the rough seas, we were about an hour late in docking and getting off the ship, and then the ferry was delayed by rough seas in getting us over to Playa del Carmen, so the advertised 8-hour tour had to be shortened. On the plus side, we enjoyed our tour guide and the ride to the ruins--but, because of time constraints, we only had an hour at the ruins. They are beautiful, though. Then we went to the beach club where we had a buffet that included Mayan fish (delicious!), beef frijitos (NOT what you may be expecting if you are used to the frajitos you get in the USA at Chili's or other TexMex chains, but very tasty!), black beans and rice (yummy) and some other things. It was good. Then we walked out to the beach--and it was just spectacular! White sands, blue/green/azure/turquoise/periwiinkle-hued water, and rolling waves... and the play of sunlight and shadow just could not be captured with the camera. Overall, though, I would say if you really want to see the ruins, just book the Tulum Express and don't be concerned about getting back to the ferry at Playa del Carmen--it's easy to get to and the town looked like fun to explore. The ferry ride to and from Cozumel takes about 35-40 minutes if the sea cooperates. The ride to Tulum takes about 35 minutes, too. Our traveling companions all did some variation of the dolphin encounters (push, pull or just the encounter) and they all enjoyed themselves though they all said the photo packages were outrageously expensive. We did get a nice professional photo of ourselves at Tulum that included an informative book about the ruins and the area for just $15, so that was a nice surprise and well worth it. Overall impression: We really enjoyed our Celebrity experience and would definitely sail with them again. I think in some ways they are a step above RCCL, although the food and dining room experience on Royal Caribbean are far superior, INHO. In fact, I have to check to see if there are Celebrity cruises leaving from Bayonne, NJ (as there are RCCL cruises) because from me, cruising from Bayonne is the ULTIMATE in convenience! I would not hesitate to recommend Celebrity and the Millennium if you are looking for a nice, relaxing time at sea. Read Less
Celebrity Millennium Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.5 3.9
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 3.5 3.6
Service 5.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.1

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