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Sail Date: March 2019
We choose this cruise for my daughters senior trip. Since it was spring break, we knew we would pay higher than normal rates, which is to be expected during spring break. We had fantastic weather the entire trip. The ship was well run and ... Read More
We choose this cruise for my daughters senior trip. Since it was spring break, we knew we would pay higher than normal rates, which is to be expected during spring break. We had fantastic weather the entire trip. The ship was well run and the staff was very pleasant. Our room was always made up and turned down as indicated on our door wheel. We never had to wait for our room to be ready. We were cruising with platinum members so they knew all the ropes, so I knew what to expect. My daughter had the best time meeting other teens in the teen club, Entourage. I do have a few suggestions for this ship. 1. More outlets are needed in the room since there are no USB charging ports in the rooms. 2. There are no clocks in the room either. 3. At night when you pull your key card out of the slot and the lights go out, it’s hard to find your way to the bathroom at night. 4. Garbage cans are needed in the main parts of the ship. When you gets a soda in a plastic glass there is no where to throw it away when you’re done. 5. Then tendering process to the private island could be improved. The line was so long that it wrapped from the back of the ship to the front. 6. Because we were traveling with platinum members, we were almost first to board the ship and we made a beeline for guest services to book the Posh Club. We were told that it was already booked up, although you could not book it until you got on the ship. We were very disappointed, since we were almost first onto the ship and thought for sure that we would be able to book it. 7. For the days at sea, you could find chairs, although they were not by the pool. Pool chairs were gone by very early mornings. 8. I heard several passengers say that they had never been on a ship that rocked so much. But in my opinion, I’ve never been on a ship that I couldn’t feel rocking. 9. I wish we had a longer stay on St. Thomas (we set sail at 2:00) and less time on Tortola (we were supposed to set sail at 6:00, but had some maintenance issues and did not leave until 10:00 pm). 10. The comedy club was so full, we could not get in. Read Less
Sail Date: March 2019
We chose Norwegian because we had not sailed with them before and had big time expectations since we’ve sailed several times on their cheaper competitors. In many ways they delivered on our high expectations and on others not so much. ... Read More
We chose Norwegian because we had not sailed with them before and had big time expectations since we’ve sailed several times on their cheaper competitors. In many ways they delivered on our high expectations and on others not so much. We arrived at the port a couple hours before embarking. The lines were very long but we were near the front luckily. When the embarkation process started, it went very smoothly with no problems at all. After standing still waiting for the process to start for an hour, once it started moving, we were aboard 30 min later. Our first impressions of the ship was this was a really nice one and super clean. We were immediately offered a couple sprays of disinfectant and saw several automatic dispenser stationed around the ship. We made our way to our cabin on the 12th floor. It was exactly what we expected. Maybe a little odd to have the toilet and shower kinda out in the open each using frosted glass. This area can be curtained off to separate from the rest of room. We found the storage to be plentiful with cabinets all over and high and low. The bed was comfortable and big enough for a couple adults. In case an additional sleeping spot is needed, the couch can roll out into a narrow bed. We really enjoyed just how dark the room could be when the curtains were shut. The balcony was also exactly what I expected, not too big or too small. We were excited to hit the buffet and bar so we head to the garden cafe on 15. As we walk towards it, we are offered hand disinfectant from the happiest human we’ve ever met. She becomes a very quotable person by several patrons. As she so happily sprays away the germs, she says “washy washy, happy happy” with a big genuine smile. The staff was accommodating and friendly and professional! The food options are nice for just about any dietary restrictions/desires/preferences. However as much as we would like to rave about the food, it was only ok in our opinions. The highlight was Teppanyaki - we didn’t try the steakhouse or Italian restaurant. It was overpriced for the quality of food. By no means are we foodies, but the value just wasn’t there. Cons... Outdoor bars during “at sea days” were super crowded (a couple rows deep) but the indoor bars didn’t have a wait. Beware - lounge chairs are VERY limited on “at sea days”. Get out there early to claim yours! They only offer laundry service - no washers & dryers avail for guests. Communication could have been better for the following THREE things: embarkation (waiting an hour due to prior cruise having trouble getting off boat - facial recognition issue), tendering to private island (1hr wait with zero communication as to why and what the procedure was), and disembarkation (we choose the earliest at 0700 but had zero guidance as to what floor or where to get in line... the line went in a complete circle from the back of ship to the front and we disembarked from the back. It was chaos! We didn’t know where to go or how long we would be waiting, once there. Our last gripe is a big one. The duration at port in st Thomas was drastically too short. Our excursion to St. John and trunk bay was excellent but it took up the entire time. We got back at 1pm and stood in line to board the ship by 1:30. We had no time to pick up a souvenir. The comedians were great and the broadway show (about drag queens) was quality but a touch on the inappropriate side. Overall we enjoyed, and while we would keep our options open to trying a different cruise line, we would go again in the future. Read Less
Sail Date: March 2019
I have sailed with carnival Previously on the Triumph for a 4 day cruise. This ship was extremely similar and I enjoyed it just as much if not more. I did love the serenity deck, but it also being the deck of camp ocean ( for kids) was ... Read More
I have sailed with carnival Previously on the Triumph for a 4 day cruise. This ship was extremely similar and I enjoyed it just as much if not more. I did love the serenity deck, but it also being the deck of camp ocean ( for kids) was a little confusing. Really enjoyed speciality meal and the steak house and of course, Guys burger. Main restaurant food was iffy . Cruise director was great and fun. Casino was good and never too crowded. Placed third in the slot tournament so that was fun. Our balcony room was fun and nice to have an outside area to sit and watch the ocean. So much to do and never enough time to do it. We loved our cabin steward. We had a great cruise , a great ship and all staff we encountered were very accommodating! Will definitely Sail again with carnival Read Less
4 Helpful Votes
Sail Date: March 2019
We chose this cruise as the Brittania is at present the flagship of P&O. We booked a balcony, again a first for us. We have to say we were delighted with the cabin and I spent as much time as possible sitting on the balcony. There was ... Read More
We chose this cruise as the Brittania is at present the flagship of P&O. We booked a balcony, again a first for us. We have to say we were delighted with the cabin and I spent as much time as possible sitting on the balcony. There was everything we would need in the cabin so no complaints there. The food was excellent in all the restaurants, however, the menus are very similar to the Ventura and Azura. The Sindhu......... brilliant. The food and the experience are superb and we would highly recommend a visit. The crew were helpful but we found the crew on the Ventura seemed more cheerful, saying that we do not have any complaints which we are pleased with as we wanted this cruise on the Brittania to be a pleasant experience. A bit disappointed that we didn't get to call in to Guernsey but fully understandable given the conditions, the other ports were pleasant although we would have preferred longer on our trip to Ypres. The only complaint about the tours are the expectations of a gratuity. They are expensive enough without the tour guide and driver waiting with their hands out......as pleasant people as they were. We would definitely go on Brittania again, but to different ports. Read Less
5 Helpful Votes
Sail Date: March 2019
Firstly this was our first cruise so we have nothing to completely judge against, however the things I will talk about was our experience. On arrival onto the ship we we’re badgered by staff wanting us to sign up to a drinks package ... Read More
Firstly this was our first cruise so we have nothing to completely judge against, however the things I will talk about was our experience. On arrival onto the ship we we’re badgered by staff wanting us to sign up to a drinks package which we had already sorted pre arrival. This also didn’t stop for a couple of days. ( by all means assist customers but make staff be seen but have customers approach staff ) We also were constantly bugged by the staff photographers constantly asking if we wanted our picture taken and even after a polite no they then pleaded ‘it will only take a few minutes ‘ whilst following us. My polite no’s were beginning to wear very thin towards the end. To add insult to injury the one time we gave in, we were then automatically charged £34.99 to our card before even seeing them. From the reception they told me it was down to me to say I didn’t want them to have the charge removed. So I was glad to keep an eye on my account on my tv in my cabin. Otherwise it would have been a shock on leaving. ( may be better for customers to say yes before charging). Each place we docked at we were badgered if we wanted taxi or sight seeing bus. All were stupid prices and you can do so much better sourcing your own public transport at great prices.... it got tiresome as they wouldn’t take no as an answer. I feel msc security/ dock security should monitor this and actively reduce this annoyance. Now the ship is an absolute beautiful design. Really took our breath away. The mid ship sky screen shows and displays were very good. The shows onboard were very very good and thoughly entertaining. And at 30 mins I feel it was too short but understand with time restrictions for the program it has to be that way. I had no issues with my premium drinks package and recommend this is purchased. The staff were all very friendly and pleasant and had no bad experiences in the dining room with food or waiting staff. The cabin ( we had a balcony) was a nice size and I would say it was a slightly smaller than the average Travelodge room but pretty much the same layout. Tv channels were slightly limited ( but who comes on holiday to watch tv ). The safe is quite tiny and we couldn’t put our iPads in it. But it was simple to use. The Bed was very comfortable with two pillows. Balcony size ok. Mini bar idea not so good. .... it is not covered on the drinks package. I think to enjoy the balcony it would be good to use from mini bar to save having to go to the bar for purchasing drinks to carry back. Most drinks in there can be from the bar anyway. ( just saves borrowing and restocking ourselves the next day early). The spa is amazing and well worth the visit. Spent most days in there for a couple of hours recovering from our days walking. However on the sea day it got very busy. Maybe it would be good if msc only allowed the package deal only people to access on sea days and offer no day pass. ( could earn more money for them and balance the numbers out for spa visitors). With the numerous relaxation areas jacuzzis and steam/ sauna rooms and ice room. Not forgetting the emotional showers there are plenty of places to relax and rest. Never gambled before and the casino was an awesome experience. Staff very friendly and when it was quiet we asked how to use tables and all was explained very well. There are serious gamblers there, and people like us who had fun with between 10-30 Euros per visit. We actually visited most nights and actually walked away with more Euro’s than we started with. The water slides were fun to use, and the pools were relaxing. And the external hot tubs on the deck were very nice also. Anyone in two minds about first time cruising, I think the ship will give you the experience that will help decide if it’s for you. And as for us......... we will stick with msc and look out for more locations this ship will visit and try out the other ships in the fleet. We have been converted to a life of cruising for sure. Read Less
2 Helpful Votes
Sail Date: March 2019
A number of poor things in relation to the Britannia, some easy to change, others just poor initial design: 1. A real faux pas to not have stairs up the centre of the ship, makes orientation around the ship problematic, means people ... Read More
A number of poor things in relation to the Britannia, some easy to change, others just poor initial design: 1. A real faux pas to not have stairs up the centre of the ship, makes orientation around the ship problematic, means people gravitate to the lifts unnecessarily, really poor design flaw. 2. Incredible that hand hygiene was not a significant issue, no staff on entrance to any of the dining areas and buffets ensuring hand hygiene from passengers. 3. Very lacklustre staff attitudes, told that automatic tipping on P&O is disappearing, wonder if it is affecting how staff work. 4. Size of the gym to the size of the ship is laughable, one shower and one toilet in the changing area - 4,000+ passengers! 2 sit up bikes too. Very poor considering that we should be pushing a healthier lifestyle. Think they are too busy promoting the pay for spa instead. 5. Steam room in the gym was scolding hot, came out burnt after 10 minutes. 6. Complaints pretty much ignored, fits with lacklustre staff, number of occasions I received half service. 7. Cabins are small, trying to get too many on board I had a good break as a holiday, but will avoid Britannia in future. Think this ship is really poorly managed at present. Read Less
2 Helpful Votes
Sail Date: March 2019
Wanted to see the Bulb Fields and Keukenhof, which we did under our own steam. Pity P&O did not put on their own excursions to Keukenhof, a world class venue. Embarkation was excellent, seems to get slicker each time. Some new ... Read More
Wanted to see the Bulb Fields and Keukenhof, which we did under our own steam. Pity P&O did not put on their own excursions to Keukenhof, a world class venue. Embarkation was excellent, seems to get slicker each time. Some new dishes on MDR menus but basically still the same over last few years, still lots of choice but some more new dishes needed on the menu cycles. Contrary to all the negative reviews on stairs/lifts we have never had a problem (other than people who will not step out the lift to let people out). Britannia buffet works well with the serving stations placed between the two sides of the restaurant, much better than the single file lines of other earlier P&O ships. But why oh why do people get a table first and then go off singly to get their food while one "guards the table? New shows like Gravity are not our cup of tea, much prefer "song and dance" A lovely cruise, Rotterdam a very good maiden port call. Read Less
Sail Date: March 2019
We joined two other couples with whom we were stationed in the military 20+ years ago for a reunion cruise. We knew it was during Spring Break so we expected lots of children, which was the case. It wasn’t too much problem until late ... Read More
We joined two other couples with whom we were stationed in the military 20+ years ago for a reunion cruise. We knew it was during Spring Break so we expected lots of children, which was the case. It wasn’t too much problem until late night (late for us, like 10:00 pm!), when the teenagers were running through the ship. However, it really wasn’t too intrusive. The embarkation was very smooth. We were on the ship smoothly and our cabin was ready as promised at 1:30. Conversely, the disembarkation was a cluster. Our ship arrived two hours late, and we waited hours to leave the ship. Our bags were in a large room, sorted by zones, but it appeared everyone disembarked at the same time. It was very disorganized. We stayed at the Radisson the night prior to our cruise and utilized their parking service. I would advise everyone to avoid this service due to the incredible rudeness and poor organization at disembarkation. The gentleman driving the scooter (perhaps due to a foot injury) was particularly rude. The food on the cruise was just ok. The service and food has certainly declined in the past few years but is what we expected. The food was plentiful, of course, with plenty of different venues. The highlight of the cruise was the cruise director, Mikey. We enjoyed having him as our cruise director on the Fantasy last year and we feel he is the best cruise director we’ve ever had. It is worth following him and booking the cruise on which he is the cruise director; he’s that good! Overall, it was a good cruise! Read Less
2 Helpful Votes
Sail Date: March 2019
We chose to sail on the Harmony of the Seas because we had not been on Royal since 2011, when we sailed on the Monarch of the Seas. We were tired of going on Carnival over and over again and we needed something different. That's ... Read More
We chose to sail on the Harmony of the Seas because we had not been on Royal since 2011, when we sailed on the Monarch of the Seas. We were tired of going on Carnival over and over again and we needed something different. That's exactly what we got on the Harmony. This was hands down the best cruise I have ever been on. The ship was absolutely stunning. If you have not been on an Oasis class cruise ship, you should really consider making it your next cruise. The Harmony stood out in so many ways... The staff on board were amazing. Much better than what I have experienced with Carnival and Norwegian. Our room steward would clean two times a day, every single day. He also never had a problem with stopping what he was doing so he could have a conversation with you about your day ashore or about the ship. The next big thing that stood out to me was the room. The cabin on board the Harmony was noticeably bigger than on other cruise ships that I had been on. It was tastefully decorated. There was tons and tons of storage. It was perfect. We stayed in a standard balcony room (ocean facing). The food. The Harmony of the Seas had some of the best food I have ever had, period. The food was absolutely amazing. From the buffet, to the dining room, to the specialty restaurants. All of it was perfect. Regarding the specialty dining... we went to Chops and Wonderland on the ship. Wonderland was fantastic. Our server, Elton... was one of the best crew members that we had the pleasure of meeting on the ship. The food was presented in really neat ways, it was all really good. Overall a great experience. The embarkation process for the Harmony of the Seas in Port Everglades was amazing. We arrived at the cruise terminal at 11:15 and we were on the ship at 11:30... no lie it took only fifteen minutes to give our bags to the porters, check in, get our pictures taken and walk right onto the ship. The entertainment on the Harmony was really good. We only decided to see a couple of shows. But the one that really stood out to me was "The Fine Line" aqua theater show on the back of the ship. The things they were doing was absolutely outstanding. Read Less
Sail Date: March 2019
We had some time off for spring break. There were four of us all adults who were out of school for the week and in need of some relaxation and vitamin sea. We picked this cruise for the 8 days and haven't been to any of these ports ... Read More
We had some time off for spring break. There were four of us all adults who were out of school for the week and in need of some relaxation and vitamin sea. We picked this cruise for the 8 days and haven't been to any of these ports before. I personally think that vacations are what you make of them. They can be as busy as you choose or as relaxing as you choose. No not everything will always be perfect but if you let people or things stress you out then shame on you, it defeats the purpose of vacationing. This cruise was absolutely AMAZING. We have never been on the Sunshine before and we loved the different layout than those ships we've been on in the past. We loved how they had all the food places in the different areas of the ship. We always love the DELI, and GUYS burgers did not dissapoint. We didn't try the italian or wok place except for breakfast so cannot comment on that. They had food/snacks in the Havana Bar and by the Ocean plaza that were never as busy as the lido buffet. Food in the dining room this cruise was superb. Every single night we each tried multiple appetizers or entrees and loved them all.(oops not ALL there was one pasta dish that I didn't like the sauce of) Some appetizers we liked we ordered seconds or thirds of and had no problem getting them served. Lobster night and filet mignon nights were delish, prime rib was done perfectly, in the past we've had problems with steaks or lobster being too done but not this time. Enjoyed a good variety of desserts with baked Alaska being my fave. We did have my time dining every night and it went fairly smooth. We had to wait for a few minutes each night but that wasn't a problem, we just signed in online & it texted when our table was ready so we'd have a drink at the Red Frog Pub or Alchemy Martini Bar. Unfortunately not the same wait staff each night but we still had pretty good service. We also did do breakfast in the dining room most days and the food/staff were just as good early morning. I loved the steak & eggs(yes same filet mignon at dinner) and the brunch mac & cheese was almost as good as Noodles & Company. We definitely put the midnight pizza bar to the test. Hit it all but one night after casino, shows, or piano bar and it was good and very very busy(so take your patience with you). The cruise director MIKEY is awesome. I think he was the best we've seen. Always energetic and friendly. Don't miss the 80's trivia in the atrium bar IT WAS A BLAST. Get seats to enjoy the entertainment and laughs :) His assistant Nicky from England was fun and top notch as well. We did play trivia throughout the week and the hosts were fun and witty. Music around the ship was plentiful and enjoyed by all. We loved Cassidy Rae Wilson in the Piano Bar. It was her last week working so she is back to Australia until the fall, but we hope to cruise with her again. The gentleman that plays on the stairwell outside of the sports bar, pixels photo area, and above atrium bar was so good. I feel bad that I forget his name but he played tunes that everyone enjoyed, oldies thru current definitely a good singer. The duet of Young Patches were pretty good as well they played through different areas of the ship. They are from Cali and definitely look hipster :) RB & The Sunshine Band always had good tunes as well. Their 80s night was great!! Don't miss the Red Frog Bar on this ship . 1/2 price happy hour every day with fish bowls and other special drinks. They have karaoke, shuffleboard and foosball in the back as well. The Punchliner Comedy Club had some good talent for sure. Missed one night but they sure did put smiles on our faces. ADULT SERENITY AREA ALL I CAN SAY IS WOW !! This is the best from our 13 cruises. We've been on Carnival and 2 RCCL and this was just so relaxing and had so much room and on three decks. LOVED IT :) Aruba: what a beautiful place. We spent the day at MooMba Beach, Aruba and it did not disappoint. We changed clothes at the Holiday Inn and very much enjoyed this port. We had booked on our own a sunset sail with The Jolly Pirate and had an amazing time on that 5:30-7:30pm excursion. It was good for adults as well as the several families aboard seemed to have a good time. Curacao: another beautiful place. We spent the afternoon at the Renaissance hotel right at the port. It has two infinity pools and a small beach. It was nice, quiet and very relaxing. Absolutely breath taking and not very crowded at all. You can get a day pass at the resort by just walking up. Amber Cove Dominican: we had heard there were lazy rivers, pools, zip lining, volleyball etc..... right at the pier so we did not make any plans for this day. We slept in, ate breakfast and spent a few hours here. They have $10 buckets of beer and lots of fun stuff to do. You can zip line all day for $20/person. Everyone we saw here seemed to be enjoying themselves. We will definitely do this again. The other couple we were with tried to get a taxi to the beach but it was on the other side of the island and they wanted $60 each way for a taxi, needless to say they enjoyed the area right at the port. PS) As you made read in other reviews from this week DISEMBARKING was not fun. There were delays and our ship arrived late plus we had to clear customs. Lots of people were not off the ship till 10:30 or later and people were pissed.......... This is why cruise lines suggest you fly out in the afternoon in case of issues. Lots of people missed flights etc..... sad for those who had this happen but it is what it is and hopefully everyone made it home safely Read Less

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