1. Home
  2. Cruise Styles
  3. Singles Cruises
  4. Singles Cruises Cruise Reviews
Cruise Ratings
1,135
641
339
149
130
See Reviews For
Sail Date: February 2014
I cruised on the inaugural cruise on February 8th on NCL Getaway from Miami as a solo cruiser. I flew from Melbourne, Australia and had three nights in Miami pre cruise to get over the long flight. I stayed at Blanc Kara Hotel in SoFi ... Read More
I cruised on the inaugural cruise on February 8th on NCL Getaway from Miami as a solo cruiser. I flew from Melbourne, Australia and had three nights in Miami pre cruise to get over the long flight. I stayed at Blanc Kara Hotel in SoFi (South of Fifth street) in Sobe (South Beach). It was a newly opened great stylish hotel and fulfilled my expectations of South Beach with its design, service and flavour. For sightseeing I did a historic walking tour of the art deco buildings and movie,tv show locations which was fun. A trip to Everglades National park to see the wildlife and go on a fan boat was thrilling and a great experience of southern Florida. Embarkation was a smooth and quick process with two boarding areas. The NCL Getaway blew me away with it's design and new innovations. The hull painting design is beautiful when seen from the dock. I was lucky to meet the artist David LeBatard (LEBO) who was on our sailing and see him demonsrate his techniques for painting. The ships design and layout worked great for me and being able to get from one end of the ship to the other on the same deck on such a large vessel was wonderful. The outdoor promenade is lovely and a great place to unwind with a book or chat with fellow cruisers. The buffet restaurant was very smartly designed and never felt like a bustling cafeteria with its clever positioned screens to break up the spaces. Julie the cruise director was always present at arranged events and her bubbly personality was infectious. We had a huge turn out for the CC meet and greet with 110 people coming along. It was made better with many officers and crew attending also. A big thank you to Seashark (Len) for the organising the meet and greet and the lovely lanyards he made for everyone. I also did a cabin crawl with some fellow cruise critic members. I had fun showing off the studio lounge and I think I fitted 8 people into my Studio room which was a squeeze but fun and everyone loved the concept. I got so see a balcony room and Haven suite so had a great time also. Entertainment was superb with many options. The casino is huge and was always buzzing with excited gamblers. I ate wonderful meals in the main dining room as a treat also tried out the Teppanyaki speciality restaurant and as we had Geoffrey Zakarian on board for the inaugural cruise and was spoilt in his Ocean Blue restaurant. The Imaginarium with its fun magicians is a must see dining experience on board. The water slides, ropes course and swimming pools all make a day at sea lots of fun. The fireworks at sea was beautiful and alot of great dancing under the stars was had on the theme party nights. Overall the great atmosphere and environment set out by NCL led to lots of friendships being made and now even a cruise on the inaugural sailing of the NCL Escape is in the planning for a fun catch up reunion early 2015. Read Less
Sail Date: January 2013
Being a single woman on this cruise it was very difficult to met people as they were mostly In couples. Husband and wife getting away from the kids. Mostly USA citizens and The rest from Mexico/ South America. This ship I grew to ... Read More
Being a single woman on this cruise it was very difficult to met people as they were mostly In couples. Husband and wife getting away from the kids. Mostly USA citizens and The rest from Mexico/ South America. This ship I grew to like but it is definitely 3 star service Compared with the Independence of the Seas which I had been on the previous week. Nevertheless I grew To like Majesty and Captain Dustin was a true professional With his indepth tannoy messages, I really enjoyed. I had to complain about my cabin 2603. It was so noisey. Power shower noises or noise electric flush toilets from Adjoining cabins and above was a nuisance and Was constant. My toilet flooded as well for no Apparent reason but the customer service seemed To be aware of these issues. But i just had to get on With it. It was one of the most spectacular ports to leave from. Some amazing views of South Beach. Empty plates on the table in the WINDJAMER were not cleared From the tables and they started piling up. Fantastic comedian on last day of cruise so funny Coco Cay was superb and great BBQ laid on by Royal Caribbean And band was top rate. Read Less
Sail Date: January 2013
We left the Hotel Verdanza, San Juan at 10:30 a.m. and had no trouble boarding. We were Concierge class and we were on board in 25 minutes. Even our friends who were not concierge class got on in the same amount of time. This was ... Read More
We left the Hotel Verdanza, San Juan at 10:30 a.m. and had no trouble boarding. We were Concierge class and we were on board in 25 minutes. Even our friends who were not concierge class got on in the same amount of time. This was terrific. Within the hour we were sitting in the buffet having lunch We went up to the Ocean View buffet for a terrific lunch and of course the view was spectacular. The buffet wasn't fully open as it was 11:30 am but whatever was opened was enough for us to have a great lunch. We then went to our stateroom at 1:30 and met our Stewards. Our room wasn't quite ready for us and he said that it would be done later in the day. What I don't understand is how a regular balcony stateroom can be ready before our Concierge Class room! We had to ask for the shampoo products etc. Rooms were smaller than RCL and not so comfortable. We hardly ever saw the stewards, and when we did they were very friendly, but they did clean up and eventually the next day we got our rose (flowers), champagne, fruit and tiny canapes. The robes were terrific and I used them every single day. We were in a balcony which had an obstructed view. We were on deck 7-aft (not port side) and when you looked out from your balcony we saw this long awning, so you didn't get to see the water. I still loved standing out there and just gazing out on the water. We missed seeing the boat come in, in the morning and leave in the evening because of where our cabin was situated, but still saw some great sights from the balcony. We then explored the ship and it was beautiful and we were very excited to start our journey. What we enjoyed was that we did not have to walk through smoke filled rooms when you went through the Casino. We enjoyed our breakfasts, and late afternoon snacks in the Buffet and there was lots of variety and lots of choices It was delightful to come back from our excursions and have a cool drink and a snack and relax till we had to go and get ready for dinner or whatever we were doing. We had dinner on Level 4 in the main dining room every night, which was the most terrific experience. The food was amazing, even the steak, our waitress Verencia and assistant Rahon were fantastic and they brought everything we had requested on the 1st day, every day. We never had to ask. We had some dietary restrictions and they never forgot. We couldn't have asked for better service. A truly great experience! The entertainment was also 1st class. The cruise director, Lisa Robert was amazing and had a voice to boot. She reminded me of a blond Lisa Minnelli. She kept us entertained as well as the execution of the terrific shows. Each one better than the next. The ports were terrific and saw some lovely sights, even though it rained on some days, we were still able to see the sights, go to the beaches etc. We didn't use the ship's excursions as we were a very large group and our group leader arranged our excursions for her group. I loved getting the cold hand towels and drinks when we returned to the ship. It was great that you were able to go to the buffet later in the evening and grab a snack and meet some of your friends. The pool area was very spacious although people did save seats so sometimes we had a hard time getting chairs. So all in all a terrific cruise, with terrific people and I would definitely travel Celebrity again. Read Less
Sail Date: December 2012
Just getting around to posting my review of the Norwegian Gem cruise from Dec. 13 to 22nd. First, let me state that the overall experience was very positive. Norwegian seems to aim at a younger crowd and the entertainment factor was ... Read More
Just getting around to posting my review of the Norwegian Gem cruise from Dec. 13 to 22nd. First, let me state that the overall experience was very positive. Norwegian seems to aim at a younger crowd and the entertainment factor was outstanding. However, a couple of things to watch out for and had they been different I would have had a much better overall experience. Embarkation - Took the shuttle ride from Laguardia airport to the pier. Remember to factor in the fact that it is Thursday near lunch in Manhattan. The ride took almost two hours (11:00am to 1:00 pm), so factor this is to your calculations. Found out later that although further away, Newark is a much easier arrival. Once at the pier I was greeted by a disaster. I still have less then 10 cruises on my resume and have split them amongst different lines to see what I like about each cruise line. However, this meant that to Norwegian I was only a Bronze Member and had to wait in the longest line I had ever seen for boarding. After a one hour and 50 minute wait I finally got to the desk only to be greeted with surely service. It didn't seem to be just me either as I could hear other passengers having the same problem. No customers should be exposed to that experience!!!! Way too few service stations to handle this load. By the time I got onboard my room was ready and it was quiet nice. I tend to book an interior cabin as I spend very little time in the room. Overall rating for the room and cabin stewards was 8+. Surprisingly, the first two days in the Buffet you had to stand in line as all food was handed out individually. The first morning I had to wait for over 10 minutes for my coffee as my eggs got cold. When I asked one of the servers why this was taking place, he replied that they wanted to make sure that the passengers did not burn themselves on the hot coffee :) I found out later that this was because the previous cruise had a serious flu epidemic and they had to put extreme measures in place until they were sure they had this under control. However, none of this was communicated to the passengers which could have eased the frustration level for all involved. Entertainment - Okay, on to the good stuff!!! Ever night there was a choice of two fabulous shows at the main theatre. Singers, dancers, Second City comedy, A Cirque de Soleil show, Hypnotist and Comedian. Seriously, what other ship offers anything close to this!!!!. As well, the lounge entertainers were awesome. Laurie on Piano and Pablo on guitar were fantastic. As well, there were two bands which played near the pool on several days (an throughout the other lounges at various times). Both were outstanding and could have headlined on another Cruise Line. The White Nights event at the disco and the Chocolate Buffet and the first day Pub Crawl were all great. All three are can't miss. As well, one of the bar's featured a "Flight of Patron Tequila". For $12 you got 3 shots (Regular, Silver and Gold). I don't know about prices where you live, but this might have been the best deal going onboard. Add this to game shows and trivia and other daily activities and I found myself sometimes hustling to get from one to the next. If you are bored on this ship, you probably have to blame yourself. Dining - Food in the buffet and Main sit down dining rooms was average (but acceptable). One night I ordered a strip loan steak off of the main menu and it came out grey. Service in the dining room was also quite average. Twice I had to ask for bread for my table. In all it really seemed that the push toward the "for pay" restaurants and the guaranteed gratuity has definitely reduced the normal dining experience. The 24 hour restaurant (Blue Lagoon) was hit and miss. The chicken wings were quiet good while the fish and chips were terrible :). Pizza was available as well from room service for a $5 charge. A huge meal which could feed 6 people. An option for a smaller serving or a 24 hour pizza station as with other lines have would have been welcomed I used the workout room every morning and the facilities were very good. Especially on port days it was uncrowded and the equipment was all in very good shape. Didn't do any excursions, but did get off the boat for shopping. San Juan and St. Thomas were disappointing (run down and very expensive respectively). St. Maarten was wonderful. The last port was a private one in the Dominican Republic. Although I didn't go, the beach was reported to be wonderful. However the rest of the area is undeveloped and you may be disappointed if you try to do anything else. Remember this is a 9 day cruise for a reason. Leaving from New York in the winter means you lose at least one day in each direction where it is too cold to be outside:) As well, expect some rough Seas as when the hot and cool weather meet the storms tend to appear. The last day at Sea on the return had more then a few people looking quite green. So, to summarize, I will return to this line, but will probably try another competitor first before going on Norwegian again. I will definitely avoid a New York departure as even stowaways should be treated better the the port staff handled us. With a couple of small changes this cruise could have been fantastic. Still, value for money was quite high and on the whole it was a great time on board. Read Less
Sail Date: July 2011
What a Cruise ! I am only 24 hours home and I want to go again !. To start from the begining this was my first holiday alone and my first cruise so it was a daunting experience even to make the decision to book. I'm in my late ... Read More
What a Cruise ! I am only 24 hours home and I want to go again !. To start from the begining this was my first holiday alone and my first cruise so it was a daunting experience even to make the decision to book. I'm in my late 30's and was fed up depending on family and married friends to fit me in to their schedules so I studied the single solo holiday market and read about Epic Studio Cabins and what they had to offer... I went for it and prepared for a week of solitude as I headed off to Barcelona. I must admit I was extremely worried I had made a mistake and was all geared up to spend my time alone at the bar explaining myself - how wrong I was. I read a lot of comment about Epic solo cabins(good and bad) and had prepared myself for the worst just in case. The reality is the cruise, the ship, the rooms, the people, the food, the staff are down to individual taste and standards. My standards are high and looking back on it now some of the negative comments I read about Epic Solo are really very minor issues when you take the overall experience into account. As regards the Ship itself it is huge and there are plenty of entertainment and dining options which other travellers will tell you about. I want to concentrate on the solo experience so here goes... My cabin was perfect. I read complaints about the size of the cabins but for me they were absolutely sufficient for a solo organised tidy traveller. I read hairdryers were not included - they are now. I read complaints about the storage - for me there was plenty. I read that light came in from the hallway and under the doors - I didnt notice this. Overall the cabins were fantastic and the beds very comfortable perfectly suitable for 1 (but not two in a studio). I attended the solo meeting the first day which is a vital link in the chain of events which led to my fantastic experience. The meeting happens at 6pm each evening and is the first opportunity to meet other fellow travellers who feel like you do. Its not pushy - some people opted in while others opted out. Those who did opt in were not dissapointed. I met a wonderful group of about 10 fantastic solos with an array of different backgrounds and ages the first evening. After a couple of drinks we bonded really well and from thereon we shared many experiences throughout the week. Being there the first night was very important as this is when the core group really got together. Through some easy planning and use of the notice board we dined together in various groups, took day trips together, went clubbing together (every night for some (me !!), sun bathed together and just had lots of fun. We were aged between 30 and 70, some widows, some widowers, some divorced, some single... all shapes and sizes but with one strong link between us - the decision to travel alone and make an effort to mix. There were no love stories but definite friendships started. We had such a great week as a bunch of fellow travellers some of us have now decided to book another solo cruise together to the Caribbean next February. If I were to give you any piece of advice it is to make a very big effort the first two evenings to get involved in the solo meeting and ask those present if they would like to go to dinner - we generally went to Taste restaurant as it was included with good service and easy to organise. We split any wine or drinks on equally onto our cards and the staff were very accommodating in doing this. If you decide not to join the solo meetings I think it would be difficult in such a large ship to meet others who are travelling alone. There were 4,700 approx on board and many many couples and families. From 150 solo cabins there were only 10 people who really got involved in the solo " experience" and this is key if you wish to meet others and enjoy the week. I could keep going but wanted to share the positive experience I had. You will read plenty from others about embarkation, food, ports etc but there is less information on how the solo traveller gets by so I hope I have added some insight to this. Read Less
Sail Date: March 2011
Pre-TravelI was traveling with a Future Cruise Credit of $100. That was applied to my booking months ago. According to Carnival's records, this is my 25th cruise, which means I get 25% of my purchase price as On Board Credit for ... Read More
Pre-TravelI was traveling with a Future Cruise Credit of $100. That was applied to my booking months ago. According to Carnival's records, this is my 25th cruise, which means I get 25% of my purchase price as On Board Credit for this "milestone cruise." This is really my 38th Carnival cruise, but I couldn't produce evidence for all my cruises since I started cruising in 1989. How was I supposed to know to keep my receipts and booking numbers. Anyway, 25% OBC is welcome anytime. The problem is that this credit never appeared on my online Carnival account. It was supposed to appear a few days prior to sailing. I called 4 days before my sailing and I was informed that I should wait until two days because sometimes they don't apply it until then. On Friday, I called again and was informed that even though I can't see it on-line, the 25% Milestone OBC has been applied. I asked for a total and my future cruise credit of $100 was now gone. They told me to call back in 30 minutes. I called back and was informed that when the Milestone OBC was applied, the FCC was deleted. They added it again, so I have both OBC, Yeah! I just hoped it was really done since I didn't want to spend a single minute at Customer Service fixing this problem again.Saturday The FlightI had a 6:00 am flight directly from Chicago to Ft. Lauderdale on Southwest Airlines. I got up at 2:00 am to get ready. I got to the Airport a little after 4:00 am. Since I had a boarding pass, I quickly turned in my checked in luggage and flew through security. I was at the gate ready before 4:30 am. Flight was overbooked. They made an announcement that if anyone was willing to give up their seat, they would be compensated in the form of a voucher worth $300 plus the cost of the flight and would be getting to Ft. Lauderdale today through different flights. A $502 voucher was too tempting to pass up, so I took their offer and flew to PHL, then FLL and got to Ft. Lauderdale 5½ hours later planned. I got airfare for next cruise.I had reserved a car from Alamo. I picked it up at FLL airport. No compact car, so I took a midsize at no additional charge. I stated at Extended Stay Deluxe Suites in Pompano Beach. This is definitely a two star hotel. It was clean, but not perfectly clean. What appeared as cracks on the bathtub tiles were actually long hairs. The bath tub and rest of the bathroom looked very clean. The bead spread did have a burn, but I inspected the bed and mattress (am terrified of the idea of bed bugs) and it had fresh clean linens and no signs of bed bugs on the mattress. Room did have a little strange odor, but nothing that opening the windows couldn't fix. I would stay here again.Sunday - BoardingI drove to MIA and returned my Alamo car there around 9:30 am. It was about a 40 minute (not sure of time) wait for the Alamo Shuttle. It was a quick ride to the Port of Miami, first dropping passengers for NCL, then Carnival Glory, then finally Carnival Valor. I handed my check-in luggage to a porter with a tip and walked right through the line, checked in and on board all within 10 minutes. Of course, I had VIP check-in because I'm Platinum with Carnival. I was one of the first to board before noon. I was the first one to order a scrumptious sandwich from the Deli (Turkey on Country Roll). Got delicious lemonade and a bed of fried with hot sauce from the Burrito Bar. Dining RoomYour Time Dining. I was my first time doing it on a Carnival Ship. I did it on Holland America and loved it. I got to the dining room at about 8:30 pm. I was not seated until 8:55 pm. It was only a 25 minute wait, but it seemed like a long time because I was used to Holland America, which sat me right away or no more than 5 minutes. Elena, the hostess, was very pleasant when I went to the dining room. She had me escorted to my table and later went on to check on me. My waiter, on the other hand, seemed to be tired out. He wasn't terrible, but he seemed to have a " what do you want" attitude. He brought everything I ordered. It took a little while to get my food. I was out of the dining room by 9:45 PM with not dessert (my choice). I wasn't very happy with the Your Time Dining, so next day in the afternoon I went to the purser's desk and asked if it was possible to change my dining to Traditional Late Dining. They said they would check and let me know. I was informed that my request for a change had been honored. The second evening, I went to Late Dining in the Washington Dining Room Table #557. My waited was very happy (apparently) to receive me. I had great tablemates and excellent service. Service was so good, that an additional cash tip was earned by the wait staff. It was much better arriving to dinner and sitting down right away with iced water, coffee and French bread. By the way, the French bread was soft and delicious. It was much better than the dinner rolls. I was so happy with this change. I have to say, it 38th Carnival Cruises, this was among the best service I received in the dining room. If the wait staff was tired, the sure hid it very well. It seemed it was truly a pleasure to serve me and my tablemates. My waiter's name is Antonio from the Philippines. I skipped dessert every night and usually left the dinner table by 9:05 PM every day. I didn't care to overeat nor watch the waiters perform. After so many cruises, the waiters performing is no longer entertaining for me. But I'm glad they still put on a show because my tablemates enjoyed the waiters performing.Food was absolutely delicious. No, it wasn't 100% perfect, but it was great. I'm easy to please, so I would say it was excellent. The coffee was a little to bitter, but it was okay. Some nights the coffee was better than others. I can't comment on dessert because I skipped it every single night. Lido Food was great. I got a Sandwich from the Deli 5 out of the 7 lunches. I then added potatoes and other fruits to complete my meal. The Caesar Salad with Garlic Bread from the Pizza Place was absolutely delicious. I only got it one time. The Garlic is strong, so I didn't want overdo it on eating it several times. Even though I only had one burrito, I visited to burrito bar everyday for some delicious spicy salsa to add to whatever I was eating. I have to say, the hot chocolate was more watered down than on other cruises. I tried it a two different times using different machines. I didn't even try the coffee from the Lido deck because on my two previous cruises, I had found the Lido Deck Coffee not suitable for my taste. Perhaps it's even better than before, but not for me. Keep in mind, I don't like strong coffees like Starbucks; so you might enjoy it. Ice Cream. They had delicious Frozen Yogurt 24 hours. I must have had at least two cones per day. The Frozen Yogurt tastes just like Ice Cream. Serentiy. I loved the Serenity Decks. The Cabanas were very comfortable. The best thing there were the hammocks. Fortunately for me, I don't like the sun and I visited in the afternoon. During the day, that place was packed. Even the whirlpools in the Serenity place were overstuffed with people during the day. Once evening rolled in, there were plenty of lounge chairs, cabana's and even hammocks available. I enjoyed the hammocks quite a bit. I have to say I must have spent a total of at least 7 hours on the hammocks. I have to add one more thing about the Serenity whirlpools. I loved the view from the whirlpools, but the water was way too cold for a "hot" tub. It was more like a "luke warm" tub. I don't know if it's the location with the wind, or they simply have it on way too low. The Spa. I didn't use any of the services. I did use the men's steam room and sauna. The steam room could have been better. It was not working two days and other days, it wasn't hot or steamy enough. The sauna was very hot and relaxing. I did not use the gym because I was on a walking mission to walk at least 15,000 steps per day. Mission was accomplished, especially on port days.Shows. No review here since I did not attend any shows except for one small magic show in a small lounge. It was amazing, but then again, most magic shows leave me with that impression.Clubs. I love going to the dance place. It was a good crowd most of the time. Music was good, but repetitive from other evenings. I wouldn't expect anything different, I'm just mentioning for those who require new stuff all the time. Latin Dance music by the Casino was awesome. Also, at the American Atrium, this gut played his guitar and sound machine to bring great music.Activities. I participated in a few activities. Among them was the mini-golf tournament. I won a second place medal (only two of us showed up because it was a port day). I enjoyed the trivia, even though I was always got a low score, but it was fun to participate and learn. I enjoyed twisted scattegories. There were plenty of other activities including 3 dance classes (Disco, Micheal Jackson & Country). I only participated in two of those and they were okay. Cabin. I had cabin #2211. It was very clean, but not spotless. I checked for bed bugs, no sign. The Cabin Steward did a fantastic job cleaning it and respecting my wishes. I requested service only once a day in the evening. This eliminated the making of the bed only to unmake it myself during the afternoon naps and I wasn't worry about a knock on the door during the day when I was napping for servicing cabin. Due to being solo traveler and great service, I gave and extra tip to make up for lost revenue from single traveler for the cabin steward. Service was great, or I wouldn't have tipped extra. This cabin is a category 1A, but has two porthole windows, a single bed and a convertible sofa. It was plenty a room for a single traveler or even two people.Laundry. I got free Laundry because of platinum and took advantage of it once. If I didn't have platinum, the costs would have been just $15 for the bag I filled up.Casino. They now have Black Jack and 21 on electronic tables like they do for PokerPro. I lost $40 on one electronic table (minimum is $3 versus minimum $5 of human table). I then played Texas Hold'em on the PokerPro. You can use your sail and sign card on both of these machines with no surcharge. Minimum buy in for Black Jack is $20 and for Texas Hold'em is $50. A guy next to me went all in and I called his bet. He had two pairs and I had three of a kind, so I won. I then won another hand and was up to $150. After losing $20 more, I decided to walk away with an $80 winning from Texas Hold'em. The casino was great. Though I only did the electronic betting, the staff was nice and bar tenders were plentiful and attentive.Drinks. They are pricey. I thought this was the cruise to get drunk since I had so much OBC. But liquor simply did not seem appealing. I only had three alcoholic beverages the entire cruise. Sprite was $2.24 with tip and Virgin Pina Colada's were $5.41 with tip. A tequila shot was like $7+ with tip. A Blue Mararita was over $8 with tip. I decided not to bring my own wine on board since I couldn't easily find my favorite "cheap" wine: Arbor Mist.Safe Deposit Box. It is the type that you lock with a magnetic strip. They say not to use your Sail & Sign Card, so I used a Dunkin Donuts gift card to lock it up. I usually hid the Dunkin Donuts gift card in the room along with my 13 other gift cards and credit cards that were hidden all over the room. Nothing was ever missing.Deck 3. Deck 3 has a nice quite area outside on both sides. You will see one of these sides when you board since that is the boarding deck in Miami. There were hardly used by passengers. I used to lay out here because there were plenty lounge chairs and plenty of shade. I also did a lot of walking on this outdoor deck to help me reach my walking goal. I looked a little crazy walking because I had my MP3 with headphones and was walking (almost dancing) to the beat. But who cares, I was on vacation and I was enjoying every minute of my walk with the nice wooden deck, ocean breeze and scenic view along with my music.Deck 10 Forward. Another great hidden secret is Deck 10 Forward. No, it's not really a secret, but hardly anybody goes there, so it was a great big balcony for myself, especially in the evening and night. It also got nice and windy.Movement. Out of all my cruises, I have say that as best as I can recall, this was the smoothest cruise I've ever been on. Only one night of a little, and I do mean little, roughness. I really like to see the ship rock, but it didn't rock much this time.Grand Cayman. Not much to say. I got up very late and didn't get off the ship at this port. It was a tender port and noon wasn't the best time to get ready and get off. I will mention that a nice walk from where the tenders dock to the left is a nice quiet beach area with hardly anyone there. There are some rocks getting in the water, but to lay on the sand, it's a great beach. I've been to this port many times before.Isla Roatan. I got off and went to Mahogany Beach close to the ship. It's a nice beach, but crowded with ship passengers. I was going to get a lounge chair and a drink, but the hot sun was too much for me, so I went back to the ship right away. I decided the ship was more relaxing then the crowded beach with the hot sun if I was in the water. The chair lift charges $12 per adult and $7 per child for unlimited use to take you to and from Mahogany Beach. It is close by and a short walking path will get you to the beach for free. Since I was on my walking mission, I skipped the chair lift, which looked kind of like fun.Belize. I went for a walk into town. It was a good experience to meet with the locals. There are many Koreans, Mexicans and Blacks in the city. The official language did seem to be English. A local guy from Belize told me some history about Belize. I expected to see poverty, but there was a lot of poverty in this city. I went walking into town without a tour. Many of the shops had the merchandise and owner locked up and you were served through a opening in the cages. I felt secure walking into town. Some may not find it very safe, but it depends on what happens. The shacks by the river were very poor. There was also too much garbage by the ocean. It seems nobody is responsible for keeping the area clean. There was also construction on many sites by the ocean. The US dollar gets you two dollars from Belize. It still appears to be British Currency even though Belize is now an independent country.Cozumel. I went for a long walk into town. I didn't find all the spices I wanted, but I got some great grounded cinnamon and two Liters of Rompope. Scooters rentals are readily available for as low as $30 for the day. I was going to rent a scooter, but I didn't because I needed to walk. I was so regretting not getting a scooter, but later I was happy that I walked because I did over 34,000 steps that day. They have very nice beaches in the north part of the island, but I didn't visit any this time. Shopping and walking was all I did in Cozumel. Carnival did take away my liquor I purchased in town and told me I had to pick it up Sunday morning. They gave me a little sticker with information on it to claim my "liquor." It was Rompope and it had never been collected from me before until this cruise. Rompope is something like eggnog with very little alcohol content.Debarkation - Painless and quick. I got up at 5:40 am. I had a 6:30 am wake-up call. Who needs a wake-up call when you are in a forward cabin on a lower deck. There was so much noise from the ship getting ready to arrive and dock that it was enough to wake me up. I stayed in bed until 6:20 trying to nap and checking my texts, e-mail and voicemails. At 6:30, I went up to Club O2 to pick-up the liquor I bought in Cozumel. The line was huge, but it went pretty fast. I had to get it so I could start packing as I had to pack it in my check-in luggage. I then went for breakfast and headed back to my cabin. I started packing and when I was almost done, I jumped into the shower. The I finished packing and walked off the ship at approximately 8:30 am.Carnival Transfer. I decided to purchase a $30 carnival transfer to FLL since I had all this OBC to spend. I am so glad I did because I didn't have any arrangements with SAS or anyone else. It was nice to walk of the ship, pass through immigration and customs and go straight into an Air Conditioned bus directly to FLL Airport. I'm so glad I didn't rent a car for the return home because all I wanted to do is rest and stay cool because Miami was rather warm. It was a quick smooth ride to FLL, straight to check in with Continental and freedom to roam. I loved it that Continental took my luggage at 10:20 am even though my flight was not until 4:30 pm. Other airlines do not take check in luggage so early. Read Less
Sail Date: January 2010
I've never cruised alone before but couldn't find anyone who could go and the price was just too good to sit home..so I did it. I am happy I did! A lot of people called me "crazy" but hey, I never really care what other ... Read More
I've never cruised alone before but couldn't find anyone who could go and the price was just too good to sit home..so I did it. I am happy I did! A lot of people called me "crazy" but hey, I never really care what other people think about me anyway. This was my 5th cruise..3 with Carnival (Holiday, Fantasy & Triumph) and 2 with NCL (Spirit & Pearl). Flew into New Orleans Friday before cruise and took shuttle to hotel, which is about 1/2 of cab fare for one person. Stayed overnight @ Hampton Inn Convention Center, which is a great hotel! We have stayed with them for previous NOLA cruises and have always been pleased with their hotel and free shuttle service to the cruise terminal. Hit the Riverwalk, had late lunch at Poppy's, warmed up at Harrah's Casino and then the hotel bar that evening. Embarkation was smooth and fairly quick. One has to remember that getting 2000+ people within a 2 hour period onto a ship via one gangway/entrance is not going to be a speedy process. Not to mention the fact that I saw numerous people not paying attention to instructions and holding up the line when they had to pull out their documents and go through security (just like the airport) only to set off the metal detectors. Then pitching fits about all the crap in their pockets that they were told would have to be removed. Once on board, I knew better than to attempt the Lido deck buffet lines..so I headed for deck 5 bars. Met a lot of nice people enjoying a drink there. The rooms were ready as promised at 2pm, so dropped off the bag and head to the food after the crowd had thinned out. I've never had an interior room before but did this time and it was just fine. It was nicely laid out and the bath was a good size. My room stewards were GREAT! They were so nice and always greeted me by name and checked to be sure everything was to my liking. 1st day at sea, Sunday, was the playoffs for Super Bowl...so being a cruise out of NOLA..there were a lot of Saints fans, which made for a very entertaining day/night! The games were played on the lido theater screen. Earlier, I got out about 10am and had no trouble finding a lounge chair but by 11am..it got kinda aggressive. Chairs had run out and people were beginning to fuss. After an hour of people stomping around fussing, more chairs were being put out by crew members. The crew was also working on the deck around the stage, sanding and refinishing which smelled very strong even at sea. I will also say that the Lido drink waiters and waitresses are only there to sell drinks. I bought a 'bucket' of beer for myself and needed more ice by midday cause I cannot drink 4 16oz beers in a 2 hour period..well I could but I didn't. 2 different waiters assured me they'd bring me some ice..but never did. Also on 3 different day, 3 differ wait staff, I asked for an ashtray and no one ever bothered to bring me one after they all said they would. Yes, I was on the smoking side of the ship. 2nd day was Progresso MX...I loved this port. First time there but once you get past the tourist port..its real Mexico. Block buildings with bad paint jobs and iron bars on the windows. I just know eating something from a street vendor would give you the "revenge". Anyway, I took in the flea market in Progresso and headed back to the port area. Being solo on this trip, I did not feel it wise to walk around in the downtown area alone. I'm sure I would have been fine but I opted to have a few Sol beers for $3/each in the "touristy" area and headed back to the ship. Got a little more sun cause I believe this was the warmest day of the cruise. Hit the ship casino and it hit me back (lost big time overall) but still had fun. Food...was all good to me. Buffet was crowded at lunch but no one is going to starve on a cruise so just be patient and chill out. I ate room service for breakfast most days..love the lox and bagels. Dinners were at the buffet which was never crowded. I just don't do the main dining rooms, set seating time and being seated with strangers. Buffet always had a nice variety of dishes..excellent fish of various kinds each day. I enjoyed most everything I ate at the buffet but I like all kinds of foods and will give something different a try, usually to my delight. Had room service last night cause I missed the buffet and BLT was good. I will say that I was really grossed out in the buffet line by my shipmates because few to none utilized the hand sanitizers. Even if they did they were eating off their plates with their hands and after putting food in their faces....they grabbed the spoons and tongs that everyone else had to use!! I also saw people using their hands to get bread/fries/buns/pickles/items off the salad bar & even lemons for their drinks!!! Yep the same people who couldn't wait to eat until they sat down. So I carried my mini sanitizer an was sure to use it before I ever ate a thing off my plate after I sat down. GEEZZZ...again no one is that hungry on a cruise! Drinks...I've read a few people fuss about no free cokes..I've never known of a cruise to have free sodas. I prefer iced tea anyway. As for alcohol prices..yep it can get expensive but I believe cruise drink prices are in line with what you'd pay at most bars/restaurants, so its really no surprise to pay $7-8 bucks for a frozen cocktail. Entertainment was great....Carnival really does have good shows compared to those I've seen on NCL. The only show I heard of that was not in the Rome Theater was a new burlesque show in Club Rio at midnight on one night only. Someone was complaining in another review about all the shows being in the "smoky" casino or bars. Don't know what they are talking about unless maybe they confuse the live music with the "shows". As for smokey...yep, it is..its a casino/bar and truly nonsmokers have a grand monopoly on most all areas so give us smokers a break..hold your breath or go some place less smokey cause there are lots more nonsmoking areas than smoking. Cozumel was the other port but I stayed on the ship that day...been there done that. I had a hot tub and pool to myself..more sun and rest. Disembarkation--I did the self assist which went pretty quickly..no problems and got to the airport in plenty of time. I did notice that the Captain of the ship made few to no announcements about the ships location, the weather, the arrival times in port, etc. which I found odd. The Cruise Director, Jorge, who was very entertaining, made a lot of announcements about different ship activities but that was it. I just love cruises...so this one was no exception. Only a few dislikes on Triumph but not enough to keep me away. It is my observation that Carnival serves a party-hardy, younger client, while I think that NCL serves more 40 - 50's and is quieter and calmer. It just depends on what you like and go on vacation to do. Read Less
Sail Date: October 2009
V.I.P. embarking was great. Did not understand why they did not have someone escourt us to our room. Had to find it on our own. (not a good way to start) Our room was spacious, bathroom had a jacousi tub and shower, double sinks. It also ... Read More
V.I.P. embarking was great. Did not understand why they did not have someone escourt us to our room. Had to find it on our own. (not a good way to start) Our room was spacious, bathroom had a jacousi tub and shower, double sinks. It also had a very large balcony two chairs, table and a lounge. (4 x 20) The food left something to be desired. Our seating was in the Captains Club area of the dining room. I don't how far that is from the kitchen, but the hot foods were barely warm and the cold foods also (warm). The service was good. Choices were good, portions were good also. My biggest PROBLEM was in the Casino. For some reason I did not understand, my Credit charge bill was charged $70.00 for entertainment. I call Carnivel on the day following our return. They took my information, gave me a comformation nunber and said they would mail within two weeks an explanation. I took my own cash to play the machines, and left it all there also It is now January 18th, 2010.and I still have not heard from anyone about this. Needless to say for $70.00 they have lost a Frequent Traveler. Read Less
1 Helpful Vote
Sail Date: July 2019
Royal Seas. Let me first say that there is nothing Royal about this. Don’t let the pictures of the brand new cruise ships fool you. The ship we got on was rusted and corroding away. They called us with an all inclusive package that in ... Read More
Royal Seas. Let me first say that there is nothing Royal about this. Don’t let the pictures of the brand new cruise ships fool you. The ship we got on was rusted and corroding away. They called us with an all inclusive package that in reality, was nothing inclusive about. We gave them a credit card number that we knew did not have enough to cover the initial $1,000 so that it would be declined and they could leave us alone. Well they had a way around that and charged it anyways so that we were way over our limit. After 6 months we decided that this was not something we were interested in. After trying to get a refund, we were refused and told basically that we either take it, give it to a friend, or forfeit the money. After some deliberation we decide to just go ahead and take it. We should have just forfeited the money. There was a bunch of taxes and hidden fees that were not included in our all inclusive package. We also paid $300 to upgrade our resort on the island so that our food and beverages were included. We set our date, book our flights ($400 extra), and arrive in FT. Lauderdale. After also upgrading the rental car (because we aren’t fitting comfortably into a Kia Rio $170 extra), we get to our hotel that Royal Seas booked us claiming to be a Ramada....yeah like 10 years ago. Let’s talk about false advertising here folks. The room itself was spacious, beds were not terribly uncomfortable, but the AC only cooled to about 78 degrees. Top that with only 4 tv stations, and the late night drug deals in the parking lot....we were not happy. Then we find out the next day our “orientation” was actually a Time Share tour. Living in a tourist town we know what a waste of time that was about to be...but they hold our Cruise tickets hostage until you endure 2 hours of “OMG it wont even cost you that much and you get this and this and this” better known as we cost more then a car payment and will bankrupt you into a contract you cant get out of. Come on Wyndham, you could have at least put us up in your “resort” to sell us a time share. After leaving 2 hours of our life that we will never get back, we call Royal Seas to complain about the accommodations, at first we get a rude little girl who very unprofessionally hangs up on us. As business owners, rule 1, never be the first to hang up. After calling back and speaking to management, they acted like they were gonna put us through to HR to put a formal complaint against that person, but we were hung up again, and only after saying they didnt have anything else available. Needless to say, we packed our bags, found the best little AirB&B 1 hour away and hightailed it out of there with our cruise tickets. Honestly, the AirB&B was the highlight of our trip. On day 3 we make our way to the port to board the ship. We get there at 11, stand in line for 1.5 hours, get charged $150 (taxes, fees, taxis, etc) and board the ship. Only to not have our rooms ready so we are forced to be around a bunch of strangers while hoarding our stuff because, well, they let anyone aboard. After barely eating a down right terrible lunch buffet, we sweat our butts off on the outside deck so the claustrophobia isn’t as bad before finally getting to go to our room...Where we promptly tried to hide in for 3 hours until the dang boat finally set sail. Let me say this right here if nothing else, they do not tell you what’s included, help you out at all, or care if you are getting everything you want out of the amenities included. We were afraid to leave the room for fear of having to be charged anything extra and at 18% gratuity alone, no thanks. Skipping ahead to the next morning (because there are just some stresses that needn’t be said) at 830 we all but ran off the ship to the hot island Bahamian air where we had to wait on a taxi to our resort. There’s our first indication that Islanders are not very friendly, especially when you’re a different skin color then them. We were ignored and left waiting for the next taxi because one female driver decided we weren’t her people. The next taxi held 12 people in it, 12 hot sweaty people, barely working AC, and a 20 year old van in desperate need of shocks. 20 grueling minutes later we arrive at the “all inclusive resort” where we were told to make sure we have a day bag packed because for 6 hot miserable hours, we would not be allowed to check into our room. At first we were excited. there was music, white (ish) beaches, and clear blue water. We found our own spot along the beach and took turns in the water (after all, trust no one, especially islanders haggling with you on the beach for Conch shells, marijuana, and Cocaine...yes, cocaine which we were offered 10 minutes after stepping foot on the beach.) 2 miserable hours later we get our buffet lunch (mediocre) and proceed to sit around for 4 more miserable hot sweaty hours before standing in line for 45 mins to get room keys. After walking to the absolute furthest room on the island we are met with a nice cool ACed room, but missing towels which an employee gave to us about 20minutes after getting in there. 7 hours in and we were already dead sick of being trapped in this resort. After looking into tours, excursions, and tourists traps (dont even ask about them unless you got money coming out of your ass because thats honestly the only way you’ll afford anything) the next day we purchased a rental car. $85 with taxes, we set off on day 2 with the resort in the rear view. While we found our own private beaches, coral rehabilitations, and deserted roads, the island is dirty, poor, and literally a living garbage can. Trash everywhere, run down buildings everywhere, abandoned hotels. It was downright sad at the state of what could have been a beautiful island. Day 3 we return the rental to an extremely rude owner who decided overnight that we were no longer worth mannerisms and check out of our hotel to get back on the dreaded cruise ship. I will say the return home was not nearly as bad now that we knew what was included but still, Royal Seas isn’t even comparable to one of those little rescue boats hanging off of a Carnival cruise ship. Before they con you into spending your hard earned money, think twice and read reviews. Splurge for Carnival, or stay away from floating death traps that hold a thousand people who would shove you overboard to save themselves and make your own way. AirB&Bs include house boats if you wanna be on the waters. Just saying. Read Less
9 Helpful Votes
Sail Date: July 2019
This was the worse cruise I have ever been on. The food was horrible. The service is horrible. The housekeeping was mediocre. The only good part was the kids club. My son was treated well and he met so many other children from different ... Read More
This was the worse cruise I have ever been on. The food was horrible. The service is horrible. The housekeeping was mediocre. The only good part was the kids club. My son was treated well and he met so many other children from different countries. The cruise was just like it was not organized. Several people had things stolen out of their luggage and no one was responsible. Customer service was really nasty and demeaning. one couple paid for an excursion and they are not from the US. The customer service told them that they did not pay for it. After a few days after we left that island they found out that they did pay for it and they were not accommodating. They wanted to pay the couple in US dollars and they were from Britain.It was just ridiculous The ship shook like the engine was going out. I could feel the vibration of the engine. It sounded like the carburetor was going out. I will never ever use this cruise line and I am going to tell everyone else not to use it. Read Less
1 Helpful Vote
Sail Date: July 2019
The quality of the crew, their attentiveness and professionalism was far lacking. It was apparent they did not care to be on the ship. From boarding to disboarding the overall attitude toward passengers made me wish I was not there. The ... Read More
The quality of the crew, their attentiveness and professionalism was far lacking. It was apparent they did not care to be on the ship. From boarding to disboarding the overall attitude toward passengers made me wish I was not there. The quality of the food was horrendous, soups had no whole ingredients and were clearly powdered. I myself was sick the entire trip! The setup on ship was a detriment to anyone not there with a whole family as they corralled guests into areas such as Skyline for evening parties (an area much too small for all guests) and then closed the only place to get a drink when passengers engaged in fighting due to the cramped conditions. The adult only pools/ hot tubs were nearly never enforced! I never got to enjoy the pool/ hot tub areas due to an excess of children present at all times splashing and screaming. When I put forth the money to get a spa experience in hopes of some kind of relaxation I was shorted the whole service (tip to toe) including a collagen eye treatment I never received even after asking about completing the service. It was nearly impossible to find a quiet space or other singles on the ship. I spent more money on this cruise than my last and am utterly shocked by my experience with Norwegian as a whole. No kind of vacation I would choose for myself again. Read Less
7 Helpful Votes
Sail Date: June 2019
I joined Norweigan cruise 7 night Hawaii Islands. I joined single and I paid good amount of money. But I don't think it worths the money I paid. The good things first Hawaii is great. Bad things, everything except food is ... Read More
I joined Norweigan cruise 7 night Hawaii Islands. I joined single and I paid good amount of money. But I don't think it worths the money I paid. The good things first Hawaii is great. Bad things, everything except food is payable. I have to pay 9.98 if I want to watch a movie in the tv in my room. I don't even listen the music. There isn't much thing to do in the ship. The entertainment is very poor. Before I joined two cruises with Princess and they were much more better than Norweigan. The food was better, the entertainment were far more better. Also Princess gives you beach tote, so if you foreget to bring your beach tote you can use it. But Norweigan didn't give anything. I could watch tv free in Princess but I have to pay in Norweigan. Princess cruises had big screen top of the cruise, so you could watch film or any sports activity there, Norweigan doesn't have screen on the top of the ship. The food area in Princess were bigger than Norweigan. Here is a little bit narrow, because of that there is a chaos in breakfast lunch and dinner time in self service area. The one other small thing, in Princess the staff left chocolate on your bed after clean the room. There isn't anything like in Norweigan cruise Read Less
3 Helpful Votes
Sail Date: May 2019
I chose a cruise on Norwegian Sky from Miami to Nassau, Bahamas and Great Stirrup Cay. This was my second cruise on Norwegian - being thus, I was offered priority check in, which never happened, and was supposed to receive a bottle of wine ... Read More
I chose a cruise on Norwegian Sky from Miami to Nassau, Bahamas and Great Stirrup Cay. This was my second cruise on Norwegian - being thus, I was offered priority check in, which never happened, and was supposed to receive a bottle of wine in my stateroom, which never happened. They told me once I was in my stateroom and checked in that they only offered a bottle of wine for 4 or more day cruises. And I never got an answer as to why I didn't get priority check-in even though it was offered when I booked the cruise. Why don't they share that information PRIOR to checkin when I booked my cruise? Here are my thoughts about this lackluster cruise line and this very mediocre cruise: 1. Watered-down alcoholic and non-alcoholic drinks. Poor carbonation in all soft drinks. 2. Juice in buffet has sugar substitute in it - would have been lovely if they let consumers know somewhere on the machine. 3. Broken outlet falling out of the wall in the stateroom bathroom. 4. No soap in stateroom bathroom and watered-down shampoo and body wash in shower. 5. Noise level was appauling in staterooms. Never a moment of peace and quiet, and guests next door partying as if they were the last human beings on earth. 6. Great Stirrup Cay - Norwegian's private island - you have to bring your own towels from the ship, the island is dirty, incredibly high priced shore excursions that are not worth the money. If you lose one of your 2 towels, Norwegian bills you $25. This is an outrage. 7. Nassau, Bahamas - similarly, incredibly high priced shore excursions that are not worth it. Be careful to check your bag after purchasing anything at the Straw Market. I purchased a bracelet at one of the stalls, and the saleswoman never put it in my bag even though I paid for it. Taxi cabs will rip off any tourist - just be prepared to be financially raped in the Bahamas. 8. Good luck eating at the Great Outdoors buffet and not having your uneaten food taken off the table the moment you get up to grab a drink for your dinner. Staff in the buffet are disturbingly excited to clean off the tables the moment a guest gets up. If you think you will return to your table with your food there, dream on. It is quite amazing that the staff on the ship were not helpful or communicative about how to disembark for shore excursions or to leave the ship at the end of the cruise, yet they are curiously excited to destroy your peaceful dinner by clearing the table BEFORE YOU HAVE EVEN STARTED TO EAT YOUR DINNER. 9. Palace dining room is one of the worst places I have ever dined. Food is bland, wine is unimpressive, wait staff are not attentive - unlike those crazy staff cleaning off the tables in the buffet. 10. Art auction was a joke. They give you 3 post-it notes with your number to put on any painting you would like to bid on. All of the paintings I was interested in were not put into their auction, even though there were no more than 15 people at the auction. The auctioneer chooses which ones HE wanted to try to sell - all lackluster artists, very unimpressive. Read Less
15 Helpful Votes
Sail Date: May 2019
To put it mildly.....We really need a vacation after this Cruise! We ~hesitantly booked this Alaskan Glacier cruise with 7 other family members from around the US. This was to be a true "Bucket-List Cruise". There were 3 ... Read More
To put it mildly.....We really need a vacation after this Cruise! We ~hesitantly booked this Alaskan Glacier cruise with 7 other family members from around the US. This was to be a true "Bucket-List Cruise". There were 3 Seniors with our party..one of them a "Diamond RC" member. We aren't typically cruise people, but we wanted to participate with this one for the aging members of the family. We are Luxury Vacationers and Platinum Marriott Members. We enjoy fine food, fine wine and luxury amenities. Yes, the Ovation is a sparkly new ship. The balcony stateroom was adequate, the staff were quite nice. That's all the positive energy I can put into this review. The biggest disappointment..BY FAR...was that THIS Alaskan Cruise did not get to see the glacier we had on the itinerary...This ship is TOO BIG to get to the glacier!! So I'll bet no one will ever see the glacier if you take this ship! The 3 other ships that sailed with us all went to the glacier. Also, the same cruise the week ahead of us didn't go to the glacier either. Safety aside..this was THE hallmark of the trip. If they couldn't do it, they should've told us ahead of time. Right off the bat, they want your individual picture! Not because it's " A time to Remember" ...it's all about facial recognition. Don't believe it's true? Think again! For beginners, the embarkation was total chaos, stress and disorganization from Seattle. The seniors were exhausted and so were we. The dining experience.... Some of our family were staying in Junior Suites...They ate at a separate dining room every night. We were not allowed to attend that dining room. So unless we wanted to pay the upcharge for a specialty dining venue we never ate dinner together....NOT ONCE! So we did lunch together instead. Here is where we ate our meals and our thoughts on the experience.... Where ARE the fantastic Buffets? The ice sculptures? The shrimp towers? The chocolate fountains? Not on this ship! None of it.... We ordered coffee/Juice & danish from room service each morning..free with a tip. OK Windjammer is like a hospital cafeteria. Food was Eh... Cafe Two70 another hospital cafeteria. Food was Eh... Cafe Promenade 24hr coffee/ stale pastry & Sandwich shop is the size of a kiosk at the mall. Nothing special here. Chic MDR dining where we ate dinner was ok, staff was very attentive. Average food, nothing special, didn't leave hungry. Solarium Bistro Breakfast to order was a hidden gem in the mornings and decent. Solarium Bistro Dinner...not that great. Eh... Lunch in the The Grand was ok, good place to gather if you are with a group. The smoking/vaping sections of the ship. If you are a smoker, vaper or enjoy a cigar...Beware! There are only 3 places on ship to indulge in your stress-reducing cigarette. #1 The 5th Floor patio near Vintages Wine bar- the quietest place and most difficult place to find (but closed many times for cleaning?, without any cleaning going on?) #2 The 14th Floor open air hallway between the Solarium and Splashaway Bay. This is quite a hike from most staterooms. Not a favorite place to go. #3 The back left section of Casino Royale if you want to be out of the weather & wind. Another not-so-favorite place to go, but nice at 6:30 am if you'd like a little peace & quiet. Night time activities were mediocre at best. We usually ended up in the Music Hall for a silly game or two and some music...not as good as my local bar. Schooners had some nice piano music. We never did see any of the shows. They were booked up from day #1. We did the Skagway train excursion, which was nice. We booked that several months in advance. The " Refreshment package" was expensive, but covered all of our bottled water & Virgin Mary drinks & Mocktails. We also used it for other mixers because we purchased a few "Royal Gift" packages of Absolute Vodka for our room so we could mix our own drinks. We also brought on 2 bottles of wine from port on embarkation day. The others with us hardly got their money's worth from the alcohol packages they spent almost $1,000 on. Most of the bars were closed during days in port. FYI... The PUSH to SPEND MORE ! OMG!!! The constant push to spend more money blew my mind! As if you haven't spent ENOUGH already!!!! Every activity is put in place to help you spend more money. From the "Smokey-Eye" Demo (to purchase Urban Decay Makeup Pallets) to the Seminars. They want you spending..spending...spending! Even the TV stations...non-existent so you are out spending instead of watching tv. VOOM Experience..=...DOOM Experience...need I say more...totally NOT worth it. Even in an emergency. Formal nights....FWIW what is the point? Nothing special...No fancy dinners here or reduced drink prices...Just more opportunity for pictures to sell you later. The Captains Reception....Hahahaha....reception? I though most receptions came with a drink and a small bite? My mistake. Ports..Interesting tourist traps...bought a few things, saw a few things, drank a beer, ate a lunch....maybe did an excursion....got back on ship This is just the tip of the iceburg...haha..But you've got the idea. Perspective...If you're a cruiser, you'll always be a cruiser...it's your thing. No offense, but I just don't see how this is a relaxing or pampering way to vacation. I would not classify this as a Luxury Cruise. When the bills roll in and begin to hover near the $8,000 mark and we have nothing special to say about this vacation, that's just sad. I can put a much better vacation together with 1/4 of the money we spent and say.."I have had a vacation"...Ahhhhh. Read Less
5 Helpful Votes
Sail Date: May 2019
Embarked in Warnemunde, embarkation was fine. Went to the rooms, was room 10241,aft balcony. Large balcony however the engines shook so much, I couldn’t sleep half of the 10 nights. Then, the food. Half of it was inedible, the other ... Read More
Embarked in Warnemunde, embarkation was fine. Went to the rooms, was room 10241,aft balcony. Large balcony however the engines shook so much, I couldn’t sleep half of the 10 nights. Then, the food. Half of it was inedible, the other half was disgusting. I ate salad and salad the whole cruise. There was lack of diversity in food. No prepared sandwich, no omelet station, the burgers were stale, all the food was so gross, I was popping tums and zantac the whole time. The staff, came out with a roast beef that they couldn’t even cut into with a chef knife. Everyone on the ship was complaining on how hard it was, and then i found the same meat cut up in the dining room. NO one speaks English, no one helps, the shows are laughable and the rooms are tiny. We booked a excursion for handicap and they showed up 1 hour late. One of the ports they didn't put a ramp for wheelchair and it was impossible for handicaps. I would never go on this cruise line again. I cruised on here 8 years ago on a Caribbean itinerary and it was great. I don’t know what happened but it took a turn to the worse. Heed the warnings in this review, this cruise is for EURO traveler, unless you are VERY adventurous traveler and don’t care about customer focus. I have been on over 50 cruises this one ranks number #50 on worse. No sympathy or compassion towards their customer Read Less
5 Helpful Votes
Sail Date: March 2019
I chose this cruise to get a little bit of sun, rather than sit at home watching the rain. This being my third time on Azura, I thought I knew what to expect. Embarkation went smoothly, and I was in my cabin swiftly. I noticed that the ... Read More
I chose this cruise to get a little bit of sun, rather than sit at home watching the rain. This being my third time on Azura, I thought I knew what to expect. Embarkation went smoothly, and I was in my cabin swiftly. I noticed that the plug in the basin was closed,and I wondered why. It didn't take me long to find the answer. I was on deck fourteen, but when I went to decks six and seven, THE SMELL OF RAW SEWAGE WAS OVERPOWERING !!!. Lots of people were complaining throughout the whole cruise. I spoke to reception desk about this,only to be told that they were aware of this problem, and they were working on it. Previous reviews that I have read have indicated that the problem has been on board the ship for some time. The Captain was never to be seen around the ship,except for photo shoots, nor was the chief Engineer,as I would have approached one of them to ask about the problem, which continued for the entire duration of the cruise.( I later found that the basin was kept plugged to prevent the smell entering my cabin). I dined in the restaurant on only three occasions,as the food was only lukewarm, and on one dinner the ribeye steak was so tough that three members at my table had to send it back. After that I dined at the buffet,where the food was Lukewarm too. The entertainment was mediocre,same old gags from old comedians. On one occasion the show was cancelled because of rough seas. To conclude, six sea days are too much,when the entertainment is poor. However if you like dancing,or quizzes,or overpriced bingo,or old movies then this ones for you. I won't be back on Azura! I have a Cruise booked on Brittania for next year,but I won't be going,unless P&o redress me for the disappointment that I endured on this cruise. Read Less
7 Helpful Votes
Sail Date: March 2019
I’ve travelled a lot, but this was my first cruise. And it may well be my last. It was the worst vacation I have ever experienced. I chose this mode of travel as I am single and have a deadly allergy to all nuts and peanuts. After ... Read More
I’ve travelled a lot, but this was my first cruise. And it may well be my last. It was the worst vacation I have ever experienced. I chose this mode of travel as I am single and have a deadly allergy to all nuts and peanuts. After several emails, medical questionnaires and a phone conversation with Norwegian, I was advised that they could safely handle my special dietary needs. I was very excited, as I didn’t think I could ever visit these countries; countries rich in nut and peanut products. Well as it turned out, my allergy was just one of many issues I encountered while on the Norwegian Jewel for 2 weeks visiting Thailand, Cambodia and Vietnam. On a positive note, I found the ship and my cabin to be very clean and comfortable. There were plenty of staff everywhere, greeting and cleaning as they went. In fact the ratio of staff to customers was incredible at almost 3:1. However, the efficiency and productivity of the Jewel’s team was very low and their customer service was appalling. In fact, Guest Services’ attitude was…”if you don’t like it, there’s the door. Let us know when you are leaving on your way out”! That’s exactly what they told some friends I met, who had booked a room for 4 but only got beds for 3! My experience at Guest Services wasn’t any better. Even though I had a letter advising that on arrival the Executive Chef would meet with me to discuss my special dietary needs, they snarled at me with a look and tone of voice that was shocking. They told me the chefs were very busy and could not attend to any special needs. It took me hours to sort through that one, but as it turned out…I think they were right!! Eventually I was able to pre-order my meals so they could be prepared nut free, but I worried about everything I put in my mouth. I couldn’t trust them from one meal to the next, as it was clear they didn’t understand or didn’t care about cross contamination. Luckily I only had one minor incident. Besides the safety of the food for me, the overall dining experience was very poor. There was always a team of restaurant staff close by to remove your dirty glass or fork before you even put it down, but it took forever to have a request like ketchup, tea or a glass of wine fulfilled. The food started off very good, but deteriorated to very bad as the days went by. The last few days it was almost inedible. More people than not were returning their meals. It made for a very unpleasant dining experience. Customer service at the Excursions desk wasn’t any better. It didn’t matter that I’d pre-paid for one of their expensive excursions every day. They seemed to treat everybody in line terribly! The Manager was no better. At least I didn’t mind the 2-2.5 hr highway drives from the pier to the destinations (one way), as I got to see some of the countryside, but it wasn’t great travel time. In my opinion, leadership was sadly lacking on this ship. Management’s response to everything was “it’s not our fault” and as a result they took no responsibility for anything. In turn, they took little to no action in resolving anything. Communication between departments was totally absent and communication with customers wasn’t much better. Things often don’t work out in business the way we planned, but I think how you handle such incidents is critical and very telling. The team on this ship avoided and deflected issues coming at them. They simply didn’t seem to have the ability to problem solve on their feet. And that attitude and lack of training cascaded down throughout the entire organization. It was very evident on the pier at Ko Samui during our first excursion. People were passing out in the blazing sun for hours with no shade, water, proper line ups or communication, while we waited for tendering that went awry. A mob mentality almost took over as people struggled for basic survival and Sr. Officers stood by chatting and laughing amongst themselves. It was utter disorganization and disbelief for passengers, as many could be heard wondering out loud how this crew would handle a disaster at sea. It was no wonder people laughed out loud as the Captain addressed the ship’s passengers some 3-4 days later about that incident, saying that safety was his #1 priority. These are just a few examples from my trip with the Jewel. It was a stressful vacation. When I wasn’t sorting out my own issues, I was listening to others vent about their own terrible experiences on board and others who even called Head Office to no avail. I was happy to get off that boat. Read Less
2 Helpful Votes
Sail Date: March 2019
I can’t ever see myself or our group doing NCL again. Poor service many errors and overall poor customer service. Billing issues on my account before even leaving port. 2 drinks $74 bill. Had drink package. Lack of bar service. ... Read More
I can’t ever see myself or our group doing NCL again. Poor service many errors and overall poor customer service. Billing issues on my account before even leaving port. 2 drinks $74 bill. Had drink package. Lack of bar service. Only cruise out of 27 or so I had to visit the guest service desk 4 times. I am really easy going person. Food in the taste did not come out together from 1st person getting apps to last person was 10 minutes and the meal was 15. The pub should be a place to show up and have some drinks but you must check in to get table and wait. Freestyle Cruising has missed the Mark. You much plan all your items like shoes and tenders to shore. Don’t try to do what you want or when you want to do it. I will not say it ruined the cruise because our group still make the best of it. Looks elsewhere if you have cruised other cruise lines. Read Less
Sail Date: February 2019
First the ship is beautiful. The cruise critic event was amazing might have been our best ever. During that event we were shown a presentation. That the msc seaside was designed especially for miami and that is was family owned and they ... Read More
First the ship is beautiful. The cruise critic event was amazing might have been our best ever. During that event we were shown a presentation. That the msc seaside was designed especially for miami and that is was family owned and they wanted to treat you like family. We also matched from royal caribbean from diamond plus to gold. Which added not much value a drink package that was supposedly free however there was a surcharge on every drink. There was enough people from 6 different countries that each announcement had to be made in 6 different countries. The only time i have had that happen is in the mediterranean. So you felt like you were in europe. Dining staff took you order and brought no conversation. First night it took 45 minutes to get appetizers. We were giving the wrong food from someone several times. The dining room itself is a european open style which amplify the noise level so much so that you can hardly hear across the table.we wanted wine from our drink package however on the third night; we were told they had ran out and if we wanted wine it was an additional charge. But they had the wine in the specialty dining. We bought the specialty dining package which we told there was a savings. There was no savings at all. Plus if you wanted regular coffee with your dinner it was an additional cost. The bar service you had to request the bartender to come over to take your order. There was no bar service asking how can i help. We tried almost every bar on the ship and it was the same. Plus one bar had no coke zero or spirit zero and we were told there was none on the ship, yet you could walk to the next bar and they had. This include beers, wines and alcohols. We meet some several people that had wonderful time after the cruise. But they all had several things alike, yacht club, black card and max drink package. Msc has a special area and dining for yacht club and black card members. We asked and none of these people ate in the in dining room. Plus we only meet 2 other couples that spoke english on the whole cruise. Out of the 52 cruises i have been on this one ranked 51st.if you like to walk there is no walking track and the gym is tiny. Lines for the tread mills were long. Msc allows and it seems they encourage marking of lounge chairs by the pools. People were out at 5am marking chairs. We were looking for the walking track. I would not recommend msc seaside unless you can afford a suite for the yacht club and max drink package.last if you are disabled, we saw several that the doors are not wide enough to get there wheel chairs in. Read Less
Sail Date: February 2019
The main idea of my post is that I strongly recommend you to refrain from taking Viking Cruises. I was dreaming of a round-the-world cruise and decided to a 3-month journey with Viking Cruises. It turned out into a total ... Read More
The main idea of my post is that I strongly recommend you to refrain from taking Viking Cruises. I was dreaming of a round-the-world cruise and decided to a 3-month journey with Viking Cruises. It turned out into a total disappointment. Beautiful website descriptions and vivid manager speeches have nothing to do with reality. I have huge experience in sea journeys and have traveled with almost all well-known companies, thus I have a lot to compare with. Personnel qualification level is very low and does not correspond with the one declared by the company. The crew is occasionally rude and careless. Throughout the whole journey I felt discriminated against basing on age and nationality. From my personal observations, the company focuses its services on aged clients but there is nothing to learn this information from and managers will not inform you about that. The quality and variety of meals is very poor: the menu barely differs from day to day and it’s not tasty at all. Meal courses are mean and thrifty, quality of service is very very low. Here’s an example, we were given an apple (a single one) and were constantly stared at, harassing us and signaling us to leave. Here’s my story: My acquaintance with company started with my personal manager almost ignoring me shortly after I purchased the voyage. Later on, he totally disappeared. It turned out occasionally that he quit the company and forgot to hand over me to another manager. It was almost impossible to verify the status of my special requests before the start of the journey. And that’s what they call and individual approach to every client. The first day on board ended up with room service team breaking all the buttons on my new suit, which was quite expensive and purchased exactly for the trip. My friend faced the same situation. The only thing offered to us as compensation was to attach black buttons used for the crew uniform. As soon as we boarded, we informed guest service about food allergy. Despite this, kitchen crew ignored this information and served dishes with products we are allergic to during 2 months of our journey. Guest service never intervened and helped us, we were able to fix the situation only after a huge argument. Soon after leaving South America, the entire ship was left without internet. Guest service managers made up various excuses: something broke down, no signal and many else. The connection was restored only at French Polynesia islands. This information was published in daily bulletin along with new excuses for the situation. Be aware that cafe waiters are very tardy and lazy. You may spend an hour or two waiting for your order to be cooked. The guest service explained the situation in a way that cruise focuses on elderly customers and thus everything is done slowly on purpose for the convenience of aged people. That is a real problem, instead of making the crew work faster the guest service justifies their lack of action. Moreover, the waiters behave themselves very unfriendly. Another serious problem faced throughout the whole journey - dirty dishes and cutlery, in all of the ship’s restaurants and room service as well. Dirty spots and leftovers from previous clients were noticed on a daily basis. Waiters never reacted to this situation! After contacting officers, the only answer received from them was an explanation of the factors that may lead to these leftovers not being completely washed off. This is not the information that I am willing to receive as a guest. I require proper service, not the explanation why the dishes are dirty. Sanitary conditions were a very serious issue, so keep this in mind while booking a cruise. Be extremely careful while ordering chicken eggs during trips on Viking ships. It was a common issue to receive dirty eggs for breakfast while ordering room service. There were several occasions when eggs were messed up in something black or had feathers stick to it and something else, supposedly feces. Multiple complaints to guest service ended up in nothing, Ana, the manager, set it off and stated that she doesn’t know whose fault it was. Fish dishes were of low quality, the fish itself was literally old and tough, absolutely impossible to eat. It felt like fish was frozen several times killing all the taste and flavor. I faced certain problems with Australian visa. Officer pretended he was helping me. I was made to pay for new visa with no guarantees for success, and I felt that Officer wanted me and my friend leave the ship. We got lucky that my friend found a way to solve the problem and Officer had nothing to say against us. Discrimination was also present during this journey. Me and my friend felt being discriminated against every time we went for dinner. Waiters were extremely friendly and gallant with Americans and blatantly ignored other guests. Furthermore, we faced negligent attitude as we were the youngest on board. Discrimination against nationality and age is present and it is unacceptable for international company! Shame on Viking company. The entire crew of Viking’s ship turned our journey into a nightmare with constant problems arising due to their actions or inaction, and nobody except us tried to solve those issues. Financial issues are not properly solved by the personnel. As the journey started, I was told that residuals on my on board account will be refunded at the end of the cruise. The day before the journey ends, I was told that residual funds will be sent to my credit card. Two weeks later I discovered the fact that residual money will be sent to me in check via mail services. This is a total incompetence of the crew and purposely misleading. I’d also like to pay your attention to the uniqueness of cruises declared by Viking company. Small ships used for Viking’s voyages should be able to visit unique ports as it’s claimed by the company. This is a trickery. During our 3-month trip the ship often made stops far from main city ports forcing the passengers to spend 50-60 minutes each way to reach the cities. There were several occasions when the stops were made in absolutely uninteresting and empty ports. The way Viking company contacts its clients after the trip requires special description. All my inquiries are being ignored and none of my e-mails were replied. Official complaint took very long time to be replied and in the end the only thing Mr Cohen could offer me was a 250$ refund for the spoilt 3 months or discount voucher for further cruise. This sounds like mocking rather than serious approach to problem management. I encourage all readers and those who traveled with Viking to write reviews and leave comments on things thaw went wrong during your trip! Currently, the company services are just overvalued and its ratings are absolutely unreasonable! I urge all those who suffered from the actions of the Viking company to unite! Read Less
3 Helpful Votes
Sail Date: February 2019
Worst vacation experience.! Overcrowded! Not enough room for people on the pool deck. Long lineups for everything. Not enough staff working very long shifts. The ship is under constriction taking up deckbspace with sounds of ... Read More
Worst vacation experience.! Overcrowded! Not enough room for people on the pool deck. Long lineups for everything. Not enough staff working very long shifts. The ship is under constriction taking up deckbspace with sounds of sawing and grinding metal. They stress hygine to avoid illness but can't keep the handsoap refilled in the washrooms (complained twice because ALL dispensers were empty). Add engine mechanical issues and we didn't make any of our ports of call. Hostages bouncing around the Atlantic with the same boring routine and every day more bad news from the captain. The one day we went to the unscheduled port of San Juan for repairs we hit the dock and finally made the news. Apparently things like this happen regularly a frequent cruisers are unfazed. An a first time cruiser, this is far from what I expected and not worth the hefty pricetag! Our return to our original port or Orlando would be 12 hours late which of course impacted flight schedules. After everyone rescheduled they announced we would return earier. Many of us could have made our original flights! How do so many mistakes happen? It very expensive waste of valuable vacation time. I have yet to see any type of compensation. Not for the ports we didn't visit, the excursions I didn't go on. The crappy ship. The extra expense of hotel and reschedule flights. I didn't get to swim in the sea or even walk on a sandy beach. DON'T DO IT!!! A cheap all-inclusive resort has the same quality of entertainment and you won't get screwed out of your hard earned vacation time and savings. Read Less
2 Helpful Votes
Sail Date: January 2019
This was part of back to back cruises. There was an outbreak of Neuro Virus on the cruise before. At check in they continuously gave false info kept people waiting for hours overloading the terminal. They never said outright at ... Read More
This was part of back to back cruises. There was an outbreak of Neuro Virus on the cruise before. At check in they continuously gave false info kept people waiting for hours overloading the terminal. They never said outright at terminal there was an outbreak. They did not give us option to cancel at pier and get money back. When on board we called NCL and my agent called NCL. They refused to offer us a thing. The ship was a complete mess Everything was cleared away. No menus on bars no spa no vacuum for a week. Service was just absolutely awful and NCL just has terrible customer relations and just don't care. Other cruise lines that had this kind of outbreak offered you option to not sail and refund your money or sail get partial money back and large discounts on next cruise On top of that right while we were sailing they removed tons of drinks from the menu and made their prices outrageous You now have to buy a premium drinks package above the regular one at $35 a day to cover it. That was not available yet. The only thing was after a wrote a stinging not to hotel director did customer service supervisor do something for me on second part of cruise. The Epic just had a crash and NCL refused to give any money back. Only 50% off on next cruise. This CEO is really something. No customer relations at all. They just don't care about anything or anybody. Read Less
3 Helpful Votes
Sail Date: January 2019
There is practically nothing to do on that ship. One good show in 14 days, boring violin music (sometimes) most of the time no music at all. Decent music on pool deck but all chairs reserved so no place to sit. Most people on that ... Read More
There is practically nothing to do on that ship. One good show in 14 days, boring violin music (sometimes) most of the time no music at all. Decent music on pool deck but all chairs reserved so no place to sit. Most people on that cruise were playing cards or reading. Drinks are watered down so bad that you can't tell if they have alcohol in them or not. Food not terrible but nothing great either. Lounge chairs are reserved (some people leave the towel on them overnight so no one can use the chairs the next day and they don't show up until 2pm (I checked and towels are left overnight) staff should pick them up after an hour or so if no one shows up on chairs. Went through Panama canal but crew had blocked the view on deck 7 so everybody was on deck 12-13 so we couldn't see anything then they try to sell you the pictures that their photographs took. Service stinks, waiters are also bored and it shows, if you want a drink you have to go get it yourself because waiters will not come and see if you want something. Most of the time you're ignored. Drinks are watered down, there is a 20% gratuity automatically added to the bill and they want more... Bottom line: If you're under 85 years old, get on a different ship Read Less
5 Helpful Votes
Sail Date: January 2019
Attracted to cruise because it visited Cuba - first time on Holland America after approximately thirty prior cruises - Ship was in total disrepair - Booked four cabins near elevator bank to accommodate ninety year old birthday celebrant - ... Read More
Attracted to cruise because it visited Cuba - first time on Holland America after approximately thirty prior cruises - Ship was in total disrepair - Booked four cabins near elevator bank to accommodate ninety year old birthday celebrant - By end of ten days only one elevator cab was running for passengers resulting in extremely long waits to move around ships - Crew has to use one elevator as theirs were out of order - One day elevator opened and we saw crew member with carts of filthy linens! We were told they were waiting for parts - Public bathrooms on pool deck 11 were out of service from first day until last day - waiting for parts. We were directed to use facilities on same deck at rear of ship through buffet area - One stall only - filthy - no towels to wipe hands - Complained but to no avail - Leaking safety sprinkler valve on 12th deck down onto pool deck for entire length of cruise - Pool deck was always wet and slippery - Cone saying “caution wet floor” with no attempt to repair - Food was inedible with exception of breakfast - Too little personnel - family style trays of food were not refilled when empty - Italian specialty restaurant was disgusting at best - Entertainment crew shows would have been okay as high school productions - Cruise director wore same decrepit suit and dirty shoes nightly - Commented it was a uniform! Sent complaint letter to President and CEO of Holland America about all occurrences - Received response from customer service (not from Pres. or CEO) - Surprise! She claimed all issues were related to awaiting spare parts - Offered $100.00 discount per person on future cruise - Insulting at best - As repeat cruiser on Oceania they offer 10% discount on cabin which works out to hundreds of dollars and well worth every penny - Will never sail with Holland America ever again and neither should you Read Less
Sail Date: December 2018
Chose this ship because it was new. Was absolutely the worst cruise line we have ever been on, and we will never again go on an MSC Ship. They "upcharge" you for everything. Every time you step into the dining room, whether it ... Read More
Chose this ship because it was new. Was absolutely the worst cruise line we have ever been on, and we will never again go on an MSC Ship. They "upcharge" you for everything. Every time you step into the dining room, whether it be for breakfast, lunch, or dinner, they automatically charge you $12.50 pp. The dining rooms are too small for the number of people on the ship, and having to go to dinner at 5:30 and not being able to get it switched was awful. They have to have 3 seatings because the dining rooms only hold 900 people each, on a ship of 5300 people. We had a drink package - which turned out to be awful and included only the cheapest liquors and wines that you can imagine - and again, charged a service charge every time we got a drink, even if it was water or a soda. The crew had no idea where anything on the ship was. And if you asked, instead of saying "I don't know," they responded by sending you on a wild goose chase all over the whole ship. Americans were a minority and the Europeans on the ship were extremely rude. The elevators were the worst - slow, too many people on them, etc. - an example is we walked a minimum of 10,000 steps a day on the ship because the elevators were horrible.... The door to our room was broken and it took us a whole day before anyone ever came to fix it - and the customer service staff were no help and also rude - and when we asked for a manager, we were told we were not allowed to talk to one. The whole experience was horrible.... The shows were horrible... there was one good show(a Beatles cover band) - that was it.... On New Year's Eve, they didn't even offer everyone a glass of champagne - you had to buy a bottle at the party or you didn't get a drink....And, the food in the dining room was awful. Worst meals we ever had on a ship, except for the Steak specialty restaurant - even the Asian specialty restaurant was horrible.....Also, when we got on the ship, we asked for an extra blanket for the room, and we were told no.....In addition, if you wanted to order an "American" breakfast for room service, it was $8.95 and the meal was so bad, that we called to complain about it and they took it off the bill.....Need I go on? Read Less

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise