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Sail Date: June 2019
We had tried to get a group of friends together to tour the British Isles for a few years, but it never happened. My wife and I decided to take a British Isles cruise on Regent's Explorer instead, and are very glad we did. We used ... Read More
We had tried to get a group of friends together to tour the British Isles for a few years, but it never happened. My wife and I decided to take a British Isles cruise on Regent's Explorer instead, and are very glad we did. We used the included business class to arrive in Southampton a day early. We mainly used the day to shake off jet lag, and the next day used the hotel's complimentary car service to get to the port at around 12:30. Embarkation was a breeze; we were the only passengers there, and had a choice of 10 people to take care of us. We had cocktails on the pool deck, and were in our room with our luggage just after 2:00. That couldn't have been easier. The room was an F2 (Superior) suite. It had a large walk in closet, with more hangers than we needed (and we overpacked). The bathroom was nice with double sinks, a bathtub and a separate shower. All of the surfaces were luxurious marble. The bed was very comfy and faced the veranda, the veranda was big and had nice wicker chairs,and our room attendant dropped off a bottle of scotch and a bottle of bourbon. No complaints about our room at all, and it was one of the bottom end suites! We spent some time touring the ship, and were frankly amazed at how nice all of the public areas were. It's maximum luxury, almost obsessively so. Everything was spotless and appeared to be in perfect shape. Explorer has been in service for about three years, and looks like it's a brand new vessel. It's supposed to be refurbished this fall, but the passenger-visible areas don't seem to need it. We split our dinners between Compass Rose (the main dining room) and the specialty restaurants. We like to eat late, and that made it easy to get additional reservations at the specialty places. We can honestly say that we didn't have a single dish that we were unhappy with. The service was also great, everything was perfectly paced. One or both of Prime 7 and Chartreuse are open for lunch each day, and that was really nice. All in all, it couldn't have been better. We don't pay much attention to the entertainment. Since we eat late, the show has usually started by the time we're ready. But what we did see was pretty good. Cruise director John Barron's show was excellent. He's really a great CD, the best we've run across. They had an Irish flute player that we liked. The real highlights were two groups that John brought on board. In Belfast there was a troupe of musicians and dancers that told the Belfast story. But the topper was in Liverpool where he had the Cavern Club Beatles on stage. They are the house band at the Cavern Club, the place the actual Beatles play hundreds of times. The theater was definitely rocking that night! Cons: 1. The theater has too many obstructed vision seats. The steps are tricky when the lights go out, and we saw a woman fall and break her ankle. She had to be airlifted off the ship the next day. 2. British weather. Pros: 1. Literally everything else. Read Less
4 Helpful Votes
Sail Date: May 2019
My wife and I took this cruise as our delayed honeymoon trip. I had never cruised before but my wife had been on a few with Royal Caribbean. Azamara was recommended to us by our travel agent as we wanted to see multiple cities in Italy ... Read More
My wife and I took this cruise as our delayed honeymoon trip. I had never cruised before but my wife had been on a few with Royal Caribbean. Azamara was recommended to us by our travel agent as we wanted to see multiple cities in Italy without having to constantly carry around our luggage but were wary of the bigger ships. The best thing about Azamara is that they stay in ports late, in multiple ports we saw other ships docked/tendered leave hours before we did. To me, this was the best benefit as our goal for the trip was to experience the culture and cities we were visiting rather than just sit on a cruise ship for 11 days. My review may be a little naive since I do not cruise often but I felt the trip deserved some feedback. We stayed in Rome a few days before the ship took off and it was well worth it to see the eternal city. Once we got to the port for embarkation we were immediately pointed in the right direction and the staff took away our bags and led us onto the ship - no delays at all. We were greeted with a drink and told that our room was ready and lunch was being served in the Windows Cafe. We opted for the Club Continent Suite as it was not much more than a regular veranda and the added benefits (butler, included specialty dining, etc.) seemed worth it. The room was fantastic and was actually larger than our hotel room we had in Rome. The bed was comfortable with a nice size veranda and bathroom. The only knock on the room is I am rather tall (over 6 feet) and the shower was too short for me to fit in comfortably, I also felt the TV did not have many choices and the wifi was extremely slow. The food was good to very good and we never went hungry. We went to Aqualina twice and found that to be the best dining experience from the food to the service. The food & beverage manager, Mustafa, was very friendly and actually helped us get our second booking in Aqualina because the night we wanted to go was full. We mostly ate breakfast in the room or in the Windows Cafe where the buffet was great for breakfast. At times I felt the options and quality was lacking in the Windows Cafe for dinner but it is a buffet and the casual dining space for the ship so no real complaints there. The timing that the restaurants are open can be annoying as in the middle of the day you may have limited options. We typically only ate breakfast and sometimes dinner on the ship as we tried to eat in the ports we were in. We are not big drinkers so we did not upgrade the drinking package and felt the complimentary drinks were adequate but not great. The complimentary wines were actually very good. My wife is vegetarian and while they have a separate menu you need to order the meals in advance which wasn't a huge deal but can be annoying when you don't want to plan that far ahead. There was not much entertainment on the ship but that didn't bother us as we are on the younger side for the cruise and tended to explore around the ports or keep to ourselves. We did find ourselves playing darts/ping pong almost every night on deck 10! The service on the ship was fantastic, the staff was all friendly and helpful and our butler was great. The only real negative I have is the excursions. We booked five through the ship and felt only two of them were worth it. Maybe it was the ones that we booked but they were typically walking tours that were rushed and not that interesting and the ship charged us over $100 for each person. We found most the time we dreading the tours and couldn't wait for them to finish so we could explore on our own. I plan on booking another cruise on Azamara as I felt the service and value was great and the late port stays were a huge bonus. The ship feels more like a boutique hotel that travels which is great for what we wanted. The only thing I would do differently is avoid the ships excursions and book tours on my own or just explore. Read Less
1 Helpful Vote
Sail Date: May 2019
We chose this cruise because of the intimacy of the ship. We might have sacrificed all of the bells and whistle of a larger ship, but being on a smaller ship was well worth it. Embarkation was done in a very smooth and orderly fashion ... Read More
We chose this cruise because of the intimacy of the ship. We might have sacrificed all of the bells and whistle of a larger ship, but being on a smaller ship was well worth it. Embarkation was done in a very smooth and orderly fashion and we were in our cabin within 15 minutes of boarding the ship. After ready some of the previous reviews, I was nervous about the age of the ship and it's condition, but our balcony cabin was clean and extremely spacious Yes, the cabins do need some updating, which they are planning a full refurbishment in the next year or so, but we were pleasantly surprised that it wasn't as bad as I had read. One of the things that makes this cruise line special are it's crew. They are so welcoming and friendly. They know your name with in the first day or so. The service level is amazing. Before you even take your last sip, they are right there asking if you would like another. Never a dirty glass or plate is sitting in front of you. And the FOOD!! Every night they offered their James Beard Foundation specialties along with other gourmet dishes and for those who are picky, they offer steak and chicken every night. Everything was done to perfection. The Executive Chef went over and above when we asked for a special dessert that was not being offered that night. The breakfasts were very good also. You can have made to order omelets along with a buffet. Or you can order something off the menu like waffles or pancakes or Egg Benedict. Same goes for the lunches where you can order a hamburger or chicken sandwich along with the buffet selections. Also the deck BBQ that they offered the evening we were in Cannes was spectacular! They bought fresh Sea bass that day and cooked it right there on the spot. Also, they had lobster and roasted pig, shrimp, carved beef, BBQ chicken and so much more. Then afterwards, they had line dancing that was so much fun! The crew really makes it a special night. The entertainment was what you might expect from a smaller ship. They had a duo singing every night up on the pool deck. And usually a special event in the Compass Lounge with fun things like a "Name that Tune" trivia game or the "Liars Club" where you had to guess which of the crew was telling the truth, and the crew talent show, which was very entertaining. But if you are expecting a big production show like what is on a large cruise ship, you will not see that here. We arrived in Rome a few days before the cruise and explored the city. We had Rome Cabs pick us up at the airport and give us a mini 1 hour tour of the city where we go out and visited the Spanish Steps and Trevi Fountain. We had never been to Italy and we went to the usual touristy spots. The next day we went to The Colluseum where an archaeologist gave us a tour of the underground parts of the Colluseum then we had our regular tour guide take us round the rest of the Colluseum and the Forum. Very informative tour of these spectacular historical wonders. And on our last day in Rome, we went to the first entry to the Vatican, then it was off to our ship. The ports of call were very good. We did take a shore excursion through Windstar in Portofierro, Elba. It was well organized, even though it was supposed to be a morning departure and they had to change it to afternoon due to work being done on Napoleon's summer house. But our guide was very knowledgeable and got us back to our ship in time. We especially loved Portofino and Sanary Sur Mer probably because we like how small and quaint these ports were and their beauty! In Portofino, we walked to the top of Castle Brown, were the views were spectacular. Then we just walked around the beautiful little village. And Sanary Sur Mer was the prettiest little fishing village. There was a farmers market at the time where they had the fisherman, who just came in from the sea, put their fish on display along with fresh fruit and vegetables and lots of other items. Cannes and Monte Carlo, we just did our own thing, but the they are beautiful cities. The Grand Prix was just the week before, and they had an exotic car show going on the day we were in port. We saw many high end luxury sports cars being displayed and driven around the streets. Fun to see! We stopped in the small fishing village of Palermo, Spain where we did a lot of shopping. The prices were much more reasonable there and enjoyed our stay there. Our last stop was Barcelona where we disembarked. Again, this went very smoothly. We had a driver and guide waiting to pick us up for a private tour of Barcelona. Barcelona is a beautiful city with amazing architecture. We enjoyed our tour very much. I enjoyed our trip so much and was so sad to see it end. This is an older ship, but Windstar has kept it looking nice and clean. The service, food and overall experience was top notch! I would not hesitate to return to Windstar and am looking forward to our next cruise with them! Read Less
Sail Date: May 2019
We recently did the 12 day cruise from Norway to Iceland on the Viking Sky. We usually cruise with Regent so we curious to see how the Viking Ocean Cruises compared to Regent. Everything about this cruise exceeded our expectations and in ... Read More
We recently did the 12 day cruise from Norway to Iceland on the Viking Sky. We usually cruise with Regent so we curious to see how the Viking Ocean Cruises compared to Regent. Everything about this cruise exceeded our expectations and in fact, we booked another Viking cruise while on the ship. Ship - Everything is clean from the decor to the housekeeping. Everything sparkles! Service - Beyond incredible. Everyone from the housekeeping staff (who always remembered our names from day 1) to the restaurant staff and coffee bar. There was never more than 30 seconds in the buffet, when someone did not ask if we needed anything or were cleaning up dishes. They all had a smile on their faces and really seemed like they enjoyed their jobs. Food - Buffet - first, we usually avoid buffets, but after eating at the Viking Sky's buffet the first time, we were regulars for breakfast and the occasional dinner. The food was amazing. Fresh and hot...always. Restaurant - Again, outstanding food. Wish they had a little more poultry options, but still great. Manifredi's Italian - Not sure how we will ever eat Italian at home again. This was by far the best Italian food that we have ever had. The bread is delicious. We did not try the other restaurants. Room - We stayed in 4104 which was just towards the aft. We loved the location of our room. It was quiet and always one of the first to be made up. Everything was perfect in the room, though a bit tight. Two people cannot pass each other around the bed. The bathroom was perfection, especially the no fog mirrors and heated floor. The bed was very comfortable. The storage space was perfect for a 12 day cruise. We had plenty of room to store all of our things in the room and bathroom. Entertainment - We loved it. Cute shows with great singers. We were never bored. Over and above - this is where we were most impressed. - Our flight home was very late in the day. Viking did not kick us off the ship. Instead, they arranged for a late departure from the ship and then transported us to the city center. They arranged for our luggage to be stored while they provided us with a nice lunch at the opera house and time to walk around the city. Then they transported us to the airport. It didn't stop there. They escorted us into the airport with our luggage until we checked in! Wow! We cannot wait for our next Viking cruise. Read Less
Sail Date: May 2019
This was my 5th cruise with RSSC, so I already knew I would like it. Here are some of the things I like about it. The Mariner is just the right size-small enough to go places others can't and large enough to have multiple places to ... Read More
This was my 5th cruise with RSSC, so I already knew I would like it. Here are some of the things I like about it. The Mariner is just the right size-small enough to go places others can't and large enough to have multiple places to dine and hang out. I like that it is really all inclusive, once on the ship I don't have to spend another dime if I don't want to. I like that even the lowest tier suites are large by the industry standard and are very comfortable and include a veranda. I like that it is generally all adult. On this cruise there were a few children, but they had special programs for them. There are no mandatory formal nights or assigned meal times. They generally offer a good selection of shore excursions, many of which included for free. The specialty restaurants are good, but the food in the main dining room is always very good as well. Read Less
1 Helpful Vote
Sail Date: May 2019
We booked our Viking Mediterranean Odyssey cruise and pre-stay in Venice We traveled with another couple, two close friends, who also booked with the same agency, Cruise Planners. In just about every aspect, this trip exceeded our ... Read More
We booked our Viking Mediterranean Odyssey cruise and pre-stay in Venice We traveled with another couple, two close friends, who also booked with the same agency, Cruise Planners. In just about every aspect, this trip exceeded our expectations. Our pre-stay in Venice was perfect. What a wonderful city for exploring the maze of narrow streets, canals, shops, and restaurants. Viking put us up in the Hilton Molino Stucky hotel in Venice. The hotel was beautiful with very clean and spacious rooms, a great location away from the crowds, and just a short complimentary water taxi ride to St Marks Square. With our pre-stay and overnight in Venice on the ship, we had a total of three days in Venice - a great beginning to a great cruise. Our ship, the Viking Star, immediately impressed us. This ship was Viking’s first ocean ship and therefore its oldest, but you wouldn't have known that. With its modern, bright Scandinavian decor, it was one of the cleanest ships we have ever seen. Viking included complimentary wine and beer at lunch and dinner, transfers, and two on-board specialty restaurants. Wi-Fi was free and unlimited, and it worked well in cabins and public areas – better than any of the other ships we have sailed. At sea, we were even able to use the Wi-Fi for face time and Wi-Fi phone calls, which is impossible on most cruise ships. One of the most enjoyable complementary inclusions was the Nordic spa, which had a salt water thalassotherapy pool, a steam room, a hot tub, a sauna, heated ceramic lounge chairs and a cold plunge pool, as well as a unique "snow grotto". We also enjoyed the unique infinity pool with a great view from atop the stern of the ship as we cruised along. The ship layout was easy to learn, and navigate as it had a nice, common sense flow to its design. Before our trip we attended a Viking presentation and were told that a ship of this size would normally accommodate about 1200 passengers, yet Viking reduces that to 930 passengers, giving the ship a less crowded feel. This isn't something I put a lot of faith in. After all, when is the last time you cruised and the ship didn’t feel crowded, especially around the buffet? However, Viking was right. The ship really didn’t feel crowded at all. It was easy to relax and enjoy the ship amenities, and we never had a problem getting a lounge chair like many other ships. We had stops in Split, Dubrovnik, Corfu, Naples, Rome, Florence, Monte Carlo, Marseille, and Barcelona with a day at sea. At each port, Viking supplied a free included tour. Most of these were walking tours with some better than others, but we were able to break away from the tour at any time and always had ample time to explore on our own. In addition, there were opportunities to book additional tours at cost. One of the best was an all-day small group tour with a separate tour provider, the Shore Excursion Group, that we did of the Amalfi, Positano, and Sorrento coast with two other couples – a remarkable day that we will always remember. We felt that the food on the ship was OK – not bad but not outstanding either. The important thing to note was that there are several venues for eating, so finding something to our liking was never a problem. As an example for dinner, we had choices of the two specialty restaurants (with reservations), the main dining restaurant, the world café (buffet) and a themed buffet provided at the pool-side grill. The onboard entertainment was very good, with a solo guitarist, solo pianist, string duo, house band and a house vocalist quartet. There were two occasions when local entertainment was brought onboard and we felt that Viking has the opportunity to improve their shipboard entertainment by bringing more good off-Vegas talent onboard for short periods in a manner similar to other cruiselines like Celebrity. The service from the crew was outstanding and the staff seemed genuinely cheerier than what we have seen on other cruise lines. One crew member, who had worked the cruise industry for many years, on several of the major cruise lines told us that Viking was the best company to work for. He told us they really took care of its employees and in his opinion life with Viking was much nicer than any of his other gigs. This positive attitude showed from all of the staff that we encountered throughout the ship. We had a wonderful cruise experience from Viking and Cruise Planners and look forward to more in the future. Read Less
Sail Date: May 2019
A year ago we'd never heard of Scenic and were comparing many cruise offerings for May of 2019. Fortunately my travel advisor suggested considering Scenic along with many other cruise companies I was comparing. Hands down, this ... Read More
A year ago we'd never heard of Scenic and were comparing many cruise offerings for May of 2019. Fortunately my travel advisor suggested considering Scenic along with many other cruise companies I was comparing. Hands down, this cruise never disappointed and was superb! We had invited first-time river cruiser friends to join us (with some trepidation as we'd never been on a Scenic cruise). They were quite impressed as were we. Compared to our previous two river cruises, Scenic was an exceptional experience! Our stateroom was beautiful with spaciously creative designs. Personnel were friendly and professional. All excursions were well thought out and very enjoyable. Food was very good - not gourmet, but regionally representative, delicious and beautifully presented. Being an all-inclusive river cruise took most of the guest work out of this trip. The weather was spectacular and I truly cannot believe any Rhine River cruise could have delivered more than the sights and experiences we had. Next year we'd like to enjoy a Seine River/Normandy cruise and with what we now know Scenic will be our go-to company for river cruises from this time forward! Read Less
2 Helpful Votes
Sail Date: May 2019
While not experienced cruisers, we have been on five previous cruises over the past 25 - 30 years with Carnival, Norwegian, and Holland America. We chose this cruise due to an invitation from my sister to join her and her husband on what ... Read More
While not experienced cruisers, we have been on five previous cruises over the past 25 - 30 years with Carnival, Norwegian, and Holland America. We chose this cruise due to an invitation from my sister to join her and her husband on what would be their sixth Regent cruise (they booked their seventh while onboard). We found the itinerary interesting which included Spanish, Portuguese, French, and British ports and loved the departure port (Barcelona) having spent a week there last year. Our journey began with a flawless and on-time flight on Delta through Atlanta to Barcelona. Delta One (their version of business class) was comfortable, the food was delicious, and I was able to sleep a few hours during the flight. We arrived in Barcelona Sunday morning before a Monday cruise departure day to an expectedly chaotic airport where we discovered Barcelona is second to Miami as the busiest cruise port in the world. Our bags were retrieved and turned over to representatives available at the airport and we were on a bus headed for the Fairmont hotel an hour after landing. Our hotel, the included pre-cruise selection by Regent, was very nice and located within a large garden-like area with beautiful grounds. Very quiet and relaxing. Regent representatives were onsite to assist with tours or cruise inquiries although we didn't require their assistance. The provided breakfast Monday morning, the day of the cruise, was high quality with plenty of choices to satisfy everyone. We had a couple of hours to relax prior to boarding our assigned bus to the pier. Bags were retrieved from our room the morning of departure. After a relatively short (45 minute) bus ride to the pier, we were ready to board. The embarkation process was efficient, easy, and relaxed. We experienced our first memorable interaction with a Regent employee during this process. A gentleman from the entertainment team greeted us with a smile, checked us in, invited us to the show that night, and sent us on our way. A great first impression even before we boarded the ship. Once onboard, we immediately noticed the quality, beauty, opulence, and luxury of the décor, design, furnishings, and atmosphere on the ship. Also, a wide variety of artwork could be found throughout the ship, some of which matched my taste, while some did not. We were aware of the hype surrounding this ship and reality matched the hype. Undeniably, the ship itself is beautiful in every imaginable way. Our cabin, a Concierge D on deck 10, was located steps away from the elevators and stairs and beneath the library above. The efficiency of the cabin design was impressive by being able to face the very comfortable king size bed toward to balcony so that from the bed we could see the sea or port. An abundance of drawer space (we didn't use half of them) could be found throughout the cabin. The closet was very large in relation to the cabin size and fully accommodated what ended up being our exaggerated over packing. The bathroom was impressive as well with two sinks, a separate tub and shower, and beautiful marble finishing throughout. Pre-cruise, we were attracted to a separate tub and shower, however; after a 12 night cruise, we never used the tub. Similarly, pre-cruise we appreciated that an illy coffeemaker would be located in our cabin yet we never used it. Our balcony was large, approximately 115 sq. ft., and had high quality furnishings including two large wicker reclining chairs, full size chaise lounge, and a table large enough for two people to enjoy a meal. The balcony angled toward the front of the ship which provided an unobstructed view forward without the need to lean over the railing. Furnishings, fixtures, and finishes inside the cabin were consistent with what would be found in four or five star hotel junior suite. Contrary to certain reviews, we found the dining onboard to be excellent without exception. Every meal was high quality, well presented, without lengthy wait times, and flavored deliciously. We dined at each specialty restaurant twice, ordered room service breakfast six times, and tried all other dining venues except the pool grill multiple times. I had seafood, veal, beef, and pasta main course dishes and all were great. Service was outstanding. Wines offered were very good and our glasses were never empty. Desserts were, unfortunately, too tempting to avoid. Frankly, absolutely no complaints related to food whatsoever. We experienced none of the issues to be found in reviews critical of dining venues located on the ship. We were left assuming we were either very fortunate or simply easy to please. Notably, the design, décor and atmosphere in the three specialty dining venues is truly unique and beautiful. The entertainment we found enjoyable and, well..............entertaining. Other reviews indicate entertainment leaves something to be desired yet we attended three stage productions, the cruise director John Barron's show, his assistant's show, and every performance by the two guest performers with Will Martin's shows being the best. The shows were an hour in length which we found to be perfect. We didn't expect Lady GaGa, Adelle, Elton John, or a Broadway theater production of Phantom of the Opera or Les Miserables to be performing on the cruise and therefore we appreciated the quality of the entertainment available. Additionally, we were always able to find comfortable seats available in the theater without obstructed sightlines. We also scheduled two cooking classes in the Culinary Arts Kitchen and thoroughly enjoyed both. The instructing chef made it fun with her energy and enthusiasm and by playing music and serving wine while teaching. Both classes were full (I believe 18 is capacity) which further added to the fun atmosphere. The facility itself is state of the art. Finally, we scheduled five appointments in the Canyon Ranch spa and were pleased with their services and facility. I had a massage that I would rank as good as any I have ever received. Service on the cruise is where the separation occurred between great and extraordinary. The meaningful difference maker for us. Nice ship, itinerary, tours, food, and entertainment - otherworldly service. One example: 6:30 am I go to the coffee shop to get a latte for my wife which Andre gladly prepares and a green tea for me. I then head to the pool deck where the fresh juice bar is located and pick up a celery and orange juice for my wife and head back to the cabin with my hands full. As I walk through the pool area the attendants who are changing the terry cloth covers on all the pool loungers smile and wish me a good morning. As I approach the door, one stops what he is doing and runs to open the door for me and asks if I need further assistance. As I near the door to our cabin, from behind me appears one of the captain's staff members from the bridge and he asks me if he can open my cabin door for me with his master key. This is only one example of many other incredibly positive interactions with Regent staff members on the ship. The training program must be world class because we never encountered anyone who wasn't pleasant, wasn't eager to serve, and who wasn't genuinely kind. The crew seemed happy. At dinner in Prime 7, our excellent server Ruth's assistant, who I would guess to be 21 or 22 years old, engaged in conversation with us and twice said how much she loved her job. How many 21 or 22 year olds in the U.S. would say how much they love their jobs? From beginning to end, we had no complaints whatsoever regarding the service we received and we compliment Regent for their very effective hiring and training practices. We experienced eleven ports while on our cruise and found many points of interest, cultural experiences, historical significance, and beauty at every one. All tours with the exception of Lisbon met or exceeded our expectations. Most notable tours included a D Day Landing Beach tour in Normandy and a wonderful dinner at Chateau Du Tertre in Bordeaux. We had high quality guides who were knowledgeable and understandable. Each bus would depart about half full. Very efficient system for organizing tour departures on the ship. We never waited more than ten minutes before being directed to our bus. The one complaint I have from the entire cruise experience is related to the tours and, unfortunately, I believe the issue is beyond Regent's control: passengers go on tours they should not take due to physical limitations. We were provided tour descriptions online before the cruise, after we boarded, and each day with the newsletter; all of which made abundantly clear the physical requirements of each tour and the physical limitations that should prevent someone from taking certain tours. On every tour, in my opinion, people were present who should not have been. Certain participants placed unreasonable expectations on the guides due to their limitations. A man fell down stepping off the curb in Lisbon and somehow the guide was implicated? Another guide was rudely told to slow down because a couple couldn't keep up. One guide was told to slow down by a woman who said her back hurts when she climbs stairs. And lastly, a guide was asked to be available at the port to help a couple back to the ship. Very frustrating and my heart goes out to the guides and what they must endure. Regent can't be placed into a position of evaluating each passenger's physical ability before every tour. Passengers need to read the information, readily available via multiple sources, regarding the tours, and be honest about their ability to take the, clearly stated, more physically demanding tours. Again, my only complaint during the entire cruise. Disembarkation was difficult only because we didn't want to leave. The process itself was easy as long as your luggage was outside your door on time and you were listening for your number to be called indicating it was time to disembark. In summary, we had a wonderful and memorable trip and thanks to Regent for performing so incredibly well every step of the way. To perform so well requires outstanding organization, training, quality control, accountability, and teamwork. It was fascinating to watch the team work so well together and deliver so well time and time again. Partly attributable to my sister telling me to prepare to be spoiled and partly because of the price, our expectations were very high yet Regent consistently met or exceeded our expectations. Consequently, we are now hooked and booked an Alaska cruise in 2020 while onboard. Read Less
2 Helpful Votes
Sail Date: May 2019
We chose this cruise from London to Lisbon a segment of the complete cruise to Barcelona as a back up to our Scenic Eclipse Cruise which was cancelled due to the new ship having construction delays and us already having vacation time ... Read More
We chose this cruise from London to Lisbon a segment of the complete cruise to Barcelona as a back up to our Scenic Eclipse Cruise which was cancelled due to the new ship having construction delays and us already having vacation time booked from work. We stayed in London a few days prior at the ship hotel Conrad which was a beautiful hotel in a great location walking distance to Buckingham Palace. The transfers went smoothly, and we were on the ship for a nice lunch on the terrace. The rooms were ready around 2pm. We had a veranda recently updated but you can still tell this is an older ship the furniture wood had lacquer peeling and looked tired, but the bed was comfortable and the bathroom had two sinks and great shower with great water pressure they laid out the configuration with two beds but we had requested one, minor issues easily fixed by the great room staff . The crowd was on the older side we were in the minority being in late 40's early 50's most were in the 60's or older. There were some "younger" couples we met and some multi-generational families onboard. Gym was small but adequate in the back of the small spa/sauna. We did boot camp with the trainer which was a challenge but fun on a rocking ship! The restaurants were good Le Dame was amazing but a very small space and extra cover charge. The drinks were premium and all inclusive. The boutique was small but had nice items to shop. Internet was included and spotty at times but worked for basic emails etc. Casino had basic games with a small bar and friendly staff. Entertainment was basic cruise ship with a few singer dancers and a guitarist and pianist. Seems like most people went to bed after the show ! The ports were fun and we did excursions in all of them since most were new to us. Biking in France was a lot of fun! The excursions are extra and not included in cost like Regent which to date has been our top cruise line although this is a close second because of the staff and service! We got off in Lisbon and stayed there for a few days. What an amazing city! We picked our own hotel the One Palacio da Anunciada great location in Lisbon five star amazing breakfast and staff. Overall we were very satisfied with our first Silversea cruise. Read Less
1 Helpful Vote
Sail Date: May 2019
We chose this cruise due to ports we were visiting for the first time. It was our first Azamara cruise on a smaller ship. We have cruised with Princess and royal Caribbean on our previous 9 cruises without too many complaints. We Just ... Read More
We chose this cruise due to ports we were visiting for the first time. It was our first Azamara cruise on a smaller ship. We have cruised with Princess and royal Caribbean on our previous 9 cruises without too many complaints. We Just loved the ship size, we agreed that it was such a relaxed feeling for both passengers and crew. The service was great, a big thanks to all the crew for enhancing our vacation experience... thanks to Pitoon in the casino bar for your professional service, cheers mate! As has been described many times the azamazing evening and white night were fantastic events. We will definitely cruise Azamara again in the future thanks to all crew from chefs to cleaners for service with a smile. Surprisingly we found the food to be an equivalent quality to previous cruises, but not as many choices. All in all really good food. We really enjoy eating in the dining room, but was disappointed when themed buffet style food was offered in both the dining room and the buffet at the same time. Why remove the dining room choice? If I wanted buffet food I would go to the buffet? Read Less
6 Helpful Votes
Sail Date: May 2019
Previous Cunard experience on Queen Victoria and sailing back home instead of flying. The relaxation of being aboard for 7 days without having to get up and out for excursions. Looking for a truly relaxing vacation being treated ... Read More
Previous Cunard experience on Queen Victoria and sailing back home instead of flying. The relaxation of being aboard for 7 days without having to get up and out for excursions. Looking for a truly relaxing vacation being treated royally. These are the reasons we needed a Cunard vacation. We were not disappointed. Nothing, really nothing, went awry. The embarkation process was amazingly smooth. We boarded the ship and about a half hour later our luggage arrived. This proved to be just the preview of how things were to play out for the rest of the trip. The cabin, see the cabin review, was beautiful. The dining experiences again amazing. Yes the menu options were grand, but Osman the Matre' D would come to the table and ask and give recommendations for off menu options. Foie Gras, an iceberg salad made to order, the Grand Marnier souffle, ask and it was yours. The casino was small. Not very many options. Roulette, Black Jack, 3 Card Poker, Texas Hold'em type game (not against players but similar to 3 Card Poker) and a few slots. One woman hit the same machine for 4 jackpots in 2 days. The beauty of the ship, the cleanliness of the decks, I walked the decks about 3 in the morning and found more than a few people vacuuming and cleaning the common areas. Loved it so much we booked next year's trip onboard already. Wish we found this years ago. So very happy we found it at last. Read Less
4 Helpful Votes
Sail Date: May 2019
We brought this crossing, Southampton to New York, as an alternative to flights. Little did we know it would provide the tranquility we craved following two weeks of sightseeing. Cunard QM2 has the best entertainment ever experienced ... Read More
We brought this crossing, Southampton to New York, as an alternative to flights. Little did we know it would provide the tranquility we craved following two weeks of sightseeing. Cunard QM2 has the best entertainment ever experienced at sea. The service is impeccable. While we would rank the food at the Brittania restaurant as rather unremarkable, the Kings Court (buffet) was excellent! Their specialty salads were outstanding. One can also order pasta or pizza, prepared from menu choices (non-buffet), while at Kings Court. We did this, one evening craving pizza. It was fresh from the oven to our table, piping hot. The beds are so comfortable! The evening entertainment included a vocalist, a flautist, along with the ship’s Royal Court Dancers. Top notch. Don’t forget the band, also superior to other ships! Lounges provided a stringed-quartet, a harpist, and jazz band. The latter group did a Dixieland Jazz lunch which was just plain fun. Kudos to Cunard! Read Less
3 Helpful Votes
Sail Date: May 2019
Suggested by my travel agent. I also liked the fact once you paid your final payment that it covered everything! Excursions, alcoholic beverages and gratuities! The staff of the Jewel were absolutely phenomenal. Food was awesome as ... Read More
Suggested by my travel agent. I also liked the fact once you paid your final payment that it covered everything! Excursions, alcoholic beverages and gratuities! The staff of the Jewel were absolutely phenomenal. Food was awesome as there were so many choices from fine dining to a la carte to buffet. Ship was nice and clean. Nightly local entertainment in the Lounge was the perfect finale to that particular port and a great way to enjoy a cocktail and wind down. Shore excursions were informative. There were some issues with my tech device to hear the commentary from our guides. Guides were local to the area so they could add a lot more flavour to the commentary and answer questions. You could hear their passion! Prague was a great "tack on" to the cruise. Well worth the little bit extra. Lots of walking. For fit bit enthusiasts, around 15000 to 20000 steps per day in Prague. Wear comfy shoes, cobblestones can be tricky. If I was going across the "pond" again, I would upgrade to first class air. 8 to 9 hours is a long time so you want comfort. Direct flights are undoubtedly your best bet. Read Less
7 Helpful Votes
Sail Date: May 2019
We have done this trip before and wanted to go back at a different time of year. We always sail with Cunard having experienced the cattle market of other lines sailing from Southampton. As always the service was impeccable and crew ... Read More
We have done this trip before and wanted to go back at a different time of year. We always sail with Cunard having experienced the cattle market of other lines sailing from Southampton. As always the service was impeccable and crew are always happy to have a chat, they smile and are sincere. Formal nights are now called Gala nights but the themes remain the same. One of the main reasons we sail with Cunard is because we like the formality of dressing up properly in the evenings. We also enjoy dancing in the ballroom to live band music. The singers can vary in ability though and this time we had an excellent lady singer and a dreadful male. Cunard are very clear that ‘dressing’ is a requirement and you know what you are signing up for before you embark. There are areas that can be accessed for those who wish to dress more casually. As for drinks prices - if you are used to London prices, cocktails and beer are comparatively priced, however wine is expensive. This trip followed the aforementioned Baltic, and I see that a previous passenger complained that the ship was too cold. I guess that they changed the air con to suit this as we spent our trip too hot! If you have never done the fjords trip, you really should. We’ve done it twice now, both times on QV. The weather was amazing, 24c in Haugesund. Norway is expensive, however the scenery is fantastic and there are things you should see before global warming has its way. The Briksdal glacier for instance, is a shadow of its former glory and yet remains an awesome sight. So if you are someone who likes to dress properly, enjoys politeness and old fashioned service, Cunard is for you. Read Less
1 Helpful Vote
Sail Date: May 2019
I stayed in an interior cabin on this recent cruise and found it to be just what I needed for a comfortable bed in the evening. Linens, pillows, comforter - all great. Cabin attendee was warm hearted and helpful with anything needed. ... Read More
I stayed in an interior cabin on this recent cruise and found it to be just what I needed for a comfortable bed in the evening. Linens, pillows, comforter - all great. Cabin attendee was warm hearted and helpful with anything needed. Bathroom was starting to show its age, but great shower pressure, size and heat. Spa services were wonderful, took advantage of some of the discounts onboard during slower times and found the value to be good, especially considering you get use of the in-spa jacuzzi and pool. Ate in the main dining room twice out of the five nights and probably would reduce this number on the next cruise. Service was not nearly as good as specialty restaurants, though I had no issue with the food quality. Our waiter in the second seating was rude, always trying to rush and never in sight after the order was given. It also took a long time for the sommelier to get to our table, he clearly had his hands full and the two times we ate there he would arrive at our table around the time we were eating our appetizer. I don't fault the ship for this and give a 5 star review because this was easily solvable by eating at the specialty restaurants where all these issues were more than solved. The Veranda was wonderful (ate there twice) as was the rotating restaurant - we had Indian and it was great. Loved grabbing lunch at the golden lion pub in the afternoons. Pool decks were nice and public spaces in part because there were far less children on this boat than many other carriers. This kept things more organized. My wife and I are in our early 30's and felt well placed in the crowd. Overall a great experience and great value. Will be back and would like to try the princess grill on the next voyage. Cheers Read Less
2 Helpful Votes
Sail Date: May 2019
We chose Regent based on prior experience. This was our 4th cruise, and on this beautiful new ship Explorer everything was even better than we remembered. Crew, amenities, excursions, food -- all just absolutely top notch! We embarked ... Read More
We chose Regent based on prior experience. This was our 4th cruise, and on this beautiful new ship Explorer everything was even better than we remembered. Crew, amenities, excursions, food -- all just absolutely top notch! We embarked in Rome, and stopped at multiple locations in Italy, France and Spain. Valencia as a real highlight for us, as was Florence. But every port was great. The onboard entertainment was really top flight as well. Often on cruise ships you get a bit of the 'amateur hour' feel. But this troupe was really exceptional. And the assistant cruise director David Nevin was also one of the featured performers, and he was perhaps the best of all. There are always a wealth of organized activities available on board, in case you don't want to depart for a shore excursion. Other ships we have been on simply do not have that same level of customer focus. All in all, if you want a truly first class experience, book a cruise with Regent! Read Less
1 Helpful Vote
Sail Date: May 2019
Selected it because it was a ten night with more ports! Sitka, ketchikan, juneau, skagway, icy strait point, victoria and Dawes glacier. Eclipse is a beautiful ship, the entertainment was excellent and of course luminae was great. Michaels ... Read More
Selected it because it was a ten night with more ports! Sitka, ketchikan, juneau, skagway, icy strait point, victoria and Dawes glacier. Eclipse is a beautiful ship, the entertainment was excellent and of course luminae was great. Michaels club on this ship has a small bar and lacked the interaction with the bartenders and other cruisers as compared to solstice and reflection. This particular cruise included longer times in each port which made the experience more relaxing. Alejandro the cruise director was funny and had the cruise packed with top notch entertainment in the theater. Also, the naturalist, Milos was a real treat and full of information about the geography and animals in the area. When we were finished shopping in juneau we stopped in the mini post office and packed everything in a if if fits it ships box. For twenty bucks we avoided the hassles of possibly having over weight luggage on the way home. Read Less
1 Helpful Vote
Sail Date: May 2019
We were invited by some friends to join a group that was planning to cruise the Rhine River from Zurich to Amsterdam, so we decided to go. Our travel agent booked us on the Scenic Jasper with the rest of the group. From the moment we ... Read More
We were invited by some friends to join a group that was planning to cruise the Rhine River from Zurich to Amsterdam, so we decided to go. Our travel agent booked us on the Scenic Jasper with the rest of the group. From the moment we stepped on board on 5/8 until we got off the ship, it was a truly wonderful time. Our cabin was spacious and well designed, and it was kept spotlessly clean and supplied by the housekeeping staff. The ship itself was in immaculate condition, and the lounges and dining areas were extremely clean and comfortable. The staff, starting with the tour director, Tadej, and our assigned butler, Marko, all the way through the wait staff, bartenders, chef and kitchen crew. maintenance staff, and every other staff member, were all extremely personable and attentive to the needs of the guests. We were made to feel most welcome on board and valued as customers. The activities that were planned were interesting and informative, and were well planned and organized. There were several evening during which local entertainment was brought on board, and those occasions were thoroughly enjoyed. One night we were bussed to a concert hall at which we were entertained by two highly talented opera singers and a classically trained pianist. It was a very moving experience. The food and beverages on board were simply outstanding. Each night before dinner was served, Chef Bogdan came out and addressed the passengers with a preview of the meal; the wine steward described for us the wine and food pairings; and Cruise Director Tadej informed us of the next day's ship movements, available activities and individual options. The staff's attentiveness to the wants and needs of the passengers was impressive. My wife and I completely and thoroughly enjoyed ourselves, and we are already planning to take another cruise with Scenic. And we are going to recruit another circle of friends and relatives to join us. When we left the ship for the last time, it was a difficult moment because we had been embraced so well by the staff and now we had to leave them. We will be back! Read Less
Sail Date: May 2019
Trip of a lifetime. And it was made possible by the world class service of Scenic From the moment we were greeted by our chauffer at the airport in Zurich and driven by Mercedes to our hotel. To our butler service and comfortable ... Read More
Trip of a lifetime. And it was made possible by the world class service of Scenic From the moment we were greeted by our chauffer at the airport in Zurich and driven by Mercedes to our hotel. To our butler service and comfortable cabin. To the unlimited beverages available 24 hrs between the lounge service and our mini bar. To the evening entertainment. To the white linen table service in the dining room as well as the snacks in the cafe. To the wide variety and choices of daily tours. To the tour device available on the ship and land for site discoveries. To the farewell dinner of lobster and the serenade by all the staff in the lounge. To the bus trip to the airport going home and being escorted to the proper airline desk. And it really was all inclusive!!! Kudos to Scenic. A wonderful memory to cherish. Read Less
1 Helpful Vote
Sail Date: May 2019
We chose this cruise because we had not been to Spain (except for Barcelona which we love), Lisbon or Porto, Gibralter or Morocco. The ports of call and shore excursions were fantastic. We saw many beautiful sights and learned a lot. ... Read More
We chose this cruise because we had not been to Spain (except for Barcelona which we love), Lisbon or Porto, Gibralter or Morocco. The ports of call and shore excursions were fantastic. We saw many beautiful sights and learned a lot. The ship itself was truly wonderful. The captain and officers were friendly and affable (not to mention very competent), the Executive Chef talented and sooooo personable, the Cruise Director (Handre) phenomenal and the cabin stewards perfect. All the wait staff in the restaurants were professional and at the same time welcoming. The entertainment was over-the-top wonderful. Seabourn does things right, and makes every trip a special adventure. One of the reasons that we love Seabourn is that the all-inclusive program makes the voyage so relaxing. The food is quality over quantity, and every meal was terrific. The deck parties were very enjoyable (lobster on the grill, dancing, champagne and caviar in the pool), and we were impressed by the "specialty restaurant," the Grill by Thomas Keller. One of our favorite activities was shopping in the market in Malaga with Chef Jes; the fish and produce were as fresh as they could be. The excursions were expensive, but the quality of the guides was excellent. The only negative on the excursions was the "hard sell" venues we were forced into in Casablanca and Tangier. They should offer a shopping excursion for passengers that are interested in buying rugs. One of our pet peeves, however, is that the internet service is ridiculously expensive. Since Oceana is offering free internet to its passengers, all other cruise lines should follow suit. We would highly recommend the Ovation for your next trip! Read Less
2 Helpful Votes
Sail Date: May 2019
This was our second Scenic cruise "Girls Trip". We chose this particular route to see some of the highlights of the Netherlands and Germany. The itinerary was excellent and our choices of the tours each day was plentiful. We ... Read More
This was our second Scenic cruise "Girls Trip". We chose this particular route to see some of the highlights of the Netherlands and Germany. The itinerary was excellent and our choices of the tours each day was plentiful. We each chose according to our own interests and often ended up on different day tours. Having done a Scenic tour two years ago, we knew we could expect top notch accommodations, food and service. We love the attention to detail that Scenic has for each of its guests. We enjoyed the small pool on the sundeck as well as the saltroom and I loved the ebikes - I did both the ebike tour offered and again used an bike on free time one afternoon. Our meals were always delicious and so well presented. There were many options for dining if you opted not to have the choices offered each evening. The staff were the best! We always had the feeling that Scenic treats their employees very well as the staff from the maids to the butlers and servers as well as the nautical team all seemed very happy in their positions and eager to help guests in any way. Read Less
Sail Date: April 2019
After spending 3 days exploring Siem Reap, the second larges city in Cambodia, we joint the Scenic Spirit for what I can only describe as a wonderful experience. Our first time on a river cruise did not disappoint. The choice of ... Read More
After spending 3 days exploring Siem Reap, the second larges city in Cambodia, we joint the Scenic Spirit for what I can only describe as a wonderful experience. Our first time on a river cruise did not disappoint. The choice of excursions was wide and there was one to suit everyone. As we sailed down the Mekong river from Cambodia to Vietnam we experience 5-star service on the ship. The food was excellent, you had your own private butler who looked after you every need. We met wonderful new friends and the ship was truly luxurious. The trip finished with 2 days in Saigon, Vietnam, again with many excursion options. The highlight for was was the Vespa foodie ride through the mad streets of Saigon as well as a Gala Dinner at a beautiful temple ruins in Cambodia. We recommend anyone who is looking for adventure combined with luxury to take this trip. Read Less
Sail Date: April 2019
From Italy with Love was the title of the cruise. We chose this cruise because of the ports of call. It was a birthday and anniversary cruise and Regent did not disappoint. Regent surprised me with a birthday cake and champagne ... Read More
From Italy with Love was the title of the cruise. We chose this cruise because of the ports of call. It was a birthday and anniversary cruise and Regent did not disappoint. Regent surprised me with a birthday cake and champagne upon sailing and the same on our anniversary. Personal attention is their key. The itinerary was great. We had never sailed Regent Seven Seas and have been totally spoiled with the smaller ship, service and food. The Concierge cabin is spacious and the difference between the Superior was the one night in Venice before the cruise. The transfers from airport to hotel to ship were all included and what a difference it made. When figuring the cost difference, there was no comparison to upgrade to the Concierge. We did the hotel add on at the end of the cruise. The hotels are 4-5 star and the service was wonderful. The Majestic Roma was beautiful and upon arrival and departure, Regent had reps to help. This was especially noted at the airport when Vincenzo took us from the cab right on through check in to the TSA pre-check. No matter what suite you choose, make sure to look at the deck plan to choose a cabin with the extra balcony as you will appreciate the added space. It's easily recognizable! Included items: All alcohol/beer/wine/sodas are included in the cost and the info says that your suite frig is replenished daily. Our suite was to be outfitted with alcohol/wine/soda but we had to ask our cabin attendants on a daily to replenish diet coke and wine. The specialty restaurants were included and an added bonus. It's nice to go into a bar, sit down and order a glass of wine and not get a bar bill at the end of the cruise. Excursions are also included and, for the most part, were top notch. There is no need to tip as they are also included. However, we did give a little extra to our cabin stewardesses and a few in the cocktail lounges and restaurants who went above and beyond. Read Less
3 Helpful Votes
Sail Date: April 2019
This was the first time my wife had been to Europe, so what better way to see lots of places and spend five days as see crossing the Atlantic than sail on the beautiful Norwegian Pearl. We have sailed the Pearl Five times and loved it ... Read More
This was the first time my wife had been to Europe, so what better way to see lots of places and spend five days as see crossing the Atlantic than sail on the beautiful Norwegian Pearl. We have sailed the Pearl Five times and loved it every time. The ship is in great repair and the staff is always friendly. The food on every cruise we have made on the Pearl is always above par to say the least. Embarkation out of New York was a breeze and getting off the ship in Amsterdam was just as easy. No issues or time wasted on either end of the 2 week trip. Our stateroom was amazing and had its own private hot tub on the balcony along with a tub and seperate shower in the stateroom. The haven area was great, as it was on all our other trips on the Pearl. In two weeks we ate in every resturant at least once and some twice and they were all above other cruise lines dining experiences. The entertainment was equal to or above what we have had on other ships. The Ports were all really exciting and we had an excursion picked for every port so there was no disappointment there either. All our excursions were booked thru NCL and they were worth the money. Our only regret was we had to come back to the real world of work at the end of our cruise. We have come to feel like we know this ship better than most other ships we have been on and we have never been disappointed with anything on the Pearl. Service, food, entertainment, staterooms and public areas are always the best that can be expected of a cruise ship. Read Less
2 Helpful Votes
Sail Date: April 2019
We had not sailed in the Baltic and this cruise sailed to all the ports that we wanted to visit. Boarded in Southampton on Sunday 28 April 2019 and were in our cabin by 1.31pm. Suitcases were outside the cabin, quickly unpacked making ... Read More
We had not sailed in the Baltic and this cruise sailed to all the ports that we wanted to visit. Boarded in Southampton on Sunday 28 April 2019 and were in our cabin by 1.31pm. Suitcases were outside the cabin, quickly unpacked making our cabin home for the next 2 weeks. We had lunch in the Lido (self service restaurant), I had pork escalopes and salad vegetables - lovely. The Emergency life jacket and muster drill at 4pm was uneventful and hopefully will never need this equipment. Walked around deck and went to the sailaway party on the bow deck 9 around the Lido pool. Queen Mary 2 was in dock embarking passengers and both ships blew horns in respect to each other. Food - we eat in the Lido buffet restaurant, we can take our time eating with plenty of choice for breakfast (cold cuts of meat, fish, cooked breakfast items and cereals), lunch menu was varied and always good. Dinner ranged from roast meats, vegetables, cold meats and fish, salad vegetables, various soups especially New England clam chowder and roasted pepper and tomato - superb. Some evenings the food was presented from different countries e.g. Germany, India, China, America and celebratory e.g. turkey. The Italian cooking area (manned by a chef) was always busy and people seemed happy with the food being cooked live. The ship Queen Victoria is beautiful inside and out, and it is well cared for by the crew. My wife attended the water colour art class, including the live painting demonstration by Lynn Rodgie sponsored by the on board art gallery. We saw a live unveiling of a new picture by Lynn, unveiled jointly by Lynn and the Captain in the Clarendon Fine Art Gallery. I attended the lectures in the Royal Court theatre - including lectures on NASA, Princess Diana, Carl Faberge (useful as he lived in St Petersburg one of our cruise ports), various cruise ports and various artist lectures e.g. L S Lowery and Sherree Valentine -Daines. I used the gym on aft deck 9 - dumbells, benches, weights machines and aerobic machines, fine for keeping fit. The weather - late April to mid May, sun shine, wind, rain at sea but not on the excursions, and cold. Snow overnight early hours of saturday 4 May 2019 sailing from Copenhagen to Stockholm. People wore fleeces, padded jackets and goretex outer layers. We had a terrorist alert for Stockholm requesting that nobody bring packages from unknown people on board. Security whilst embarking in Stockholm was tighter. We would visit the Baltic again on a cruise but maybe not for a few years as we want to see different areas of the World. Read Less

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