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Sail Date: May 2019
We went with 3 dear close friends on a 5 day from New Orleans. We had an excellent time. Tony our Steward was excellent and took great care of us !! Food outlets and restaurants as well steak house were great, We loved Café Denis ... Read More
We went with 3 dear close friends on a 5 day from New Orleans. We had an excellent time. Tony our Steward was excellent and took great care of us !! Food outlets and restaurants as well steak house were great, We loved Café Denis in Cozumel but stayed on ship in Progresso as its too far to go anywhere in our opinion. The folks at The Alchemy Bar especially EDUARDO were fabulous !! Great service and great fun !! Didn't care for the comedian but that's a personal taste. Many enjoyed the show. We would sail it again. The Love and Marriage show was fun but not LGBTQ friendly in terms of having a same sex couple up there. There were numerous gay couples on board, and a diverse crowd. Everyone got along and there were no issues on board except a late fire alarm that I didn't hear about thanks to a few too many XO Martinis. I love the glory and would sail it again. Its an easy ship to navigate and not too large. Its starting to show its age a touch but Im sure Carnival will refurbish it within a few years. We loved it and I recommend it. Read Less
3 Helpful Votes
Sail Date: May 2019
First, the date I chose was purposeful and intentional! It rains 98% of the time. May is the least rainy time if the whole year. It did not rain a single time, at any of our stops and the sun came out! I figured, if I'm going to ... Read More
First, the date I chose was purposeful and intentional! It rains 98% of the time. May is the least rainy time if the whole year. It did not rain a single time, at any of our stops and the sun came out! I figured, if I'm going to Alaska; I want to see snow and it all melts in the summer months... So May it was! We experienced sun, snow, green spring/ early summer colors and seriously, it was AMAZING!!!!! At every single stop the locals kept saying "You picked a good day. No rain today, and it rains every day here". The ship itself is well maintained. I only encountered ONE rude crew member and it was an American crew member in the gift shop. Everyone else was superb and helpful and kind. Our first stop was Juneau. We went whale watching. The crew on the boat were knowledgeable and friendly and very helpful! We saw humpback whales (a mom and baby) that breeched several times. We also saw eagles and and see lions and seals! Our second stop was Skagway. We booked 2 excursions because it was a long day in port. First we did a zodiac rafting adventure which I highly recommend! We were outfitted in all weather, WARM, sub Arctic deck suits with goggles, gloves, and face masks. Captain Jen was incredible as was her crew. She made the ride FUN by doing donuts in the middle of the water multiple times. We saw waterfalls that blew our actual minds and eagles and sea lions of all different varieties and otters playing in the water. We stopped for several photo ops. We were brought back to the staging area by the ship where the next excursion started. We did the 3 hour White Pass Railway Adventure. I don't even have words to do that trip up the mountain justice. It's not an exaggeration when I say the views were spectacular and impossible to really process at first. We saw lush green mountains and snow covered mountains side by side. We learned a lot about the gold Rush and how the railway was made, etc. Going through the mountain tunnels was exhilarating. You can't go to Skagway and not do the White pass Railway. We cruised Glacier Bay next. Please do yourself a favor and book a balcony (try to get an Aft Balcony. They go FAST and there are only 20 on the ship) and bring binoculars. I was brought to tears by the stunning beauty!!! You don't understand how INCREDIBLE it was. We watched the Margorie Glacier calve. First you hear rolling thunder then you see part of the glacier crash into the water making huge splashing waves. Some of the glaciers are ice blue and others not so much. When you cruise Glacier Bay, Carnival gives you warm blankets to cuddle up with so you don't freeze to death. All along the way we saw whales breeching and see otters floating lazily on their backs with their cute paws and heads just above the water. This was one of my favorite days!!! I was pretty much euphoric all day. Our next stop was Icy Straight Point. I didn't book an excursion here but my friend in the cabin next to me did. She went whale watching and saw multiple whales breech very close up. She also went on a bear excursion and saw brown bears. I was a little jealous if the pictures she got. We rode into town and saw how the natives live. Then we went to The Crab Shack. GO TO THE CRAB SHACK!!!! There we got Alaskan King Crab legs that were HUGEEEEE and Bloody Mary's full of crab meat, shrimp, and a crab claw!! The crab the best we've ever had and we were unexpectedly so full it wasn't even funny. Finally we went to Ketchikan. Here is my ONLY complaint. We were only there for 4 hours which is ludicrous because Ketchican is huge and we didn't get to experience even a quarter of Ketchikan. We did a Go Kart Adventure thru the rainforest. It was a gorgeous, sunny, dry, day so we didn't need the rain gear offered. The ride was kick ass and although I've seen some people complain that it wasn't long enough; we found it to be the perfect length. We stopped for a few beautiful photo ops and a quick snack and water. Our guide was Rhianna Marie! We wanted to put her in our suitcase and bring her home. She was GREAT. Our next stop was Victoria BC. from 7pm - 11 pm. Honestly, that's a huge waste of a stop. I would much rather have had more time in Ketchikan. I got the feeling they stopped in Canada just so Canada could try to make a few bucks off of the tourists. Not this girl! Let me just close by saying I will be booking another Alaskan cruise!!! You couldn't pay me to go in the heat of summer and get rain EVERY DAY and miss all the snow and be hot. Who wants to be hot in Alaska!? Not me.... Read Less
Sail Date: May 2019
We chose this cruise because of the price and cabin. Having sailed with Princess before and in a rear-facing cabin which we loved. The only thing that was not as expected was the restaurant. We normally opt for Any Time dining and usually ... Read More
We chose this cruise because of the price and cabin. Having sailed with Princess before and in a rear-facing cabin which we loved. The only thing that was not as expected was the restaurant. We normally opt for Any Time dining and usually eat late 8.30pm and have not had much trouble getting a table for two, but on this cruise, everybody seemed to want to eat at that time and tables for two. The system when this happens is that you are given a pager and they call you when a table becomes available. This worked very well as the bar is adjacent to the restaurant and was handy for pre-dinner drinks. I think the longest we had to wait was 15 minutes, no time at all. The shows were a bit low on the quality side and having cruised with Princess many times we have noticed that the resident dancers seem to be doing less and less. Read Less
2 Helpful Votes
Sail Date: April 2019
Back to back process : very easy... This was so easy that you feel it’s just like another day of the cruise CABIN: Inside stateroom, 4038 - the room still does the job, practical, enough storage space (for us), tiny shower but you ... Read More
Back to back process : very easy... This was so easy that you feel it’s just like another day of the cruise CABIN: Inside stateroom, 4038 - the room still does the job, practical, enough storage space (for us), tiny shower but you get used to. The room is in the middle of deck 4 next to a service door for restricted access to somewhere. It's a lot in use but didn't disturbed us. We pointed a couple of technical issues with the stateroom to the stateroom attendant and to guest relations and it was fixed in a properly timeframe. Our stateroom attendant, Francisco and his assistant: Julius (or Julian) did a great job keeping our stateroom in order, they were very fast. DINING / drinks / Bars: This week we really enjoyed the food in the buffet with a smaller but better selection of dishes than on the bigger ships. Here you get quality over quantity, something I feel is much better and less food goes to waste ( I think ). Also to get almost 90% new dishes every night is so much better than having a big selection that never change. When it comes to serving wine in the Buffett there is still potential for improvements. This week we also bought the Ultimate Beverage package again and when we order wine by the glass from the wine list usually the problems start. This is based on some nights and some lunches this week and you feel that as soon as you like to order wine that is not the one of the day, you see they get a little “oh, now I have to go and get that bottle” attitude. Some of the times they do not have the wine you ask for and bring you another one that substitutes it and that is ok, but please let us know before you start serving it to us, so we might be able to see if you have another we might prefer. There should also be a system maybe when you have ordered a wine from the wine list they can serve it in another wine glass (they did once) so other waiters know that you are not drinking the wine of the day and can ask what are you having and do you like some more. A couple of nights another waiter pass by and see your half empty glass and starts to pour the wine of the day and then mix it with a different one. It is not so nice to drink your Merlot and then they fill it up with Cabernet Sauvignon so we have to sent it back. This always happens specially if you drink a rose wine or a sparkling wine or Champagne for lunch/dinner from the wine list. However we still have to give them credit for always looking after you and you do never sit long with an empty glass. Azamazing evening Buffett and White Night Outdoor dining were great again as expected ENTERTAINMENT / ENRICHMENT / ART PROGRAM After beeing on board for two weeks, we have seen the shows and you can find it in our other reviews, this cruise Azamara has brought on board “A night at the Opera”... Believe me, this was a hit, incredible Italian talent for just one show... this was like the Azamazing Evening elevated and on board. Talking with Sam, one of the Art experts on board, we learned about the Azamara Art program and to us it sounded great, the approach to work with some emerging artists and some well established names and bringing them onboard to work while traveling and being also available to talk with the guests is a great way to connect. No art auctions but a small Art gallery where they exhibit these pieces and change it during the voyages. The price range is accesible for what I could think is the Azamara client. We had the chance to meet and see Gary Smith during the first two weeks and his work is really great. We also learned about other artists that Azamara has had onboard and the Art channel on the TV is another great way to enrich your art knowledge / curiosity. They also offer some lectures (if times allows it) about different artists. We put our eyes on some pieces and The only reason we did not buy the ones we liked is that we are moving into our new home (apartment) and we still have to figure out the use of the space in the walls we have. The enrichment lectures: For us traveling is not just about monuments or famous places but about culture, people, history, food, Art, etc. Is about learning about the places we visit and understanding the people and it’s cultural expressions. We attended some of the enrichment lectures and we are very happy we did. There is an historian on board for the next voyages, sorry I don’t remember his name or how long will he on board. It’s not the typical lecture that will tell you what to go and see but that will teach you about the history of the places, and this will make you understand the place. I highly recommend you to attend the lectures. SERVICE: In general the service level around the ship is excellent. Kudos to all the senior officers specially, Hotel Director Ryszard; F&B manager Elizabeth for making us feel at home and they are always visible around the ship. Read Less
1 Helpful Vote
Sail Date: April 2019
I just went on a Celebrity Summit cruise and the bathroom had a really smelly sewage smell. We were shown several rooms that also had that same smell. The room attendant said that the pipes needed to be fixed. I also experienced the same ... Read More
I just went on a Celebrity Summit cruise and the bathroom had a really smelly sewage smell. We were shown several rooms that also had that same smell. The room attendant said that the pipes needed to be fixed. I also experienced the same smell in one of the whirlpools. The food in the buffet made me really sick, maybe that’s because the chefs do not wear any gloves when they prepare the food. I watched a chef make a pizza without using gloves. I had to run to the bathroom every half hour everyday until I stopped eating from the buffet. The only other food selection that I was given without a cost was the Cosmopolitan restaurant which offered different food than what I was used to because I like eating more vegetables. The basketball court needs to be updated because the rim is leaning. The only things I liked was the massage, the Solarium and the comfortable bed. Read Less
Sail Date: April 2019
First, the thermostat in our room never worked and was “repaired” 3 times. But food was the real problem. The cafeteria food was universally greasy, except personal omelets by Don Hyndryx. The restaurant was unable to serve the ... Read More
First, the thermostat in our room never worked and was “repaired” 3 times. But food was the real problem. The cafeteria food was universally greasy, except personal omelets by Don Hyndryx. The restaurant was unable to serve the meager choices on its own menu. I ordered roasted pork loin and was served ham, and salad Nicoise with “French onion Dijon” dressing was served with the usual choices of ranch, Italian and thousand island. Neither the chef nor customer service was responsive to dissatisfaction. Also whenever I asked about fat free dressings in restaurant or dining room someone would point to one of the regular dressings and proclaim it fat free. I did get excellent service from Somalier Josip, though. They redecorated the ship recently and stateroom was adequate if the thermostat had worked. The new sinks and showers don’t drain well, but room staff Kate was attentive and very friendly. Pools were too small to swim and had unbelievably loud drains that chased me right out. I was on an Olivia Cruise, so all the entertainment was great. Read Less
Sail Date: April 2019
Hello. I was looking for a cruise to wind down and relax. However the cruise was a tornado of dysfunctional proportions by the cruise line. I get to the window and give them my passports. They ask for my room number. I offer it. The lady ... Read More
Hello. I was looking for a cruise to wind down and relax. However the cruise was a tornado of dysfunctional proportions by the cruise line. I get to the window and give them my passports. They ask for my room number. I offer it. The lady says, no the room number on the website is not your room. The supervisor female comes over and says they double booked us. Here is our number to our room. They gave us 2 sets of keys Incase (liability) all day long. We tried our room number from the website a gentleman and his female were in the room. He got angry with me from entering. Clearly NCL screwed up. Days 1,2,5 we had a toilet not working. I called days 1 & 2 to fix it. On day 2 the toilet comes out of the wall. I called guest services no answer, I tried again, finally someone answered. I said “didn’t you guys put the toilet back on after fixing it” I had charges from this other couple on my bill. I had photos on my card of this same other couple. On the day we were supposed to leave, I never got a letter that affords my group to be taken to Miami airport. Went down to the desk asked for the letter. The room number on the letter was different.... again. Plus all the charges on my bill were someone else. By fighting when them days 1,2,5 I was mentally exhausted by 8 pm. I had anxiety from the stress and my grandmother so angry. My grandmother has been on lots of cruises but this one was beyond her comprehension. I asked for a full refund. I didn’t enjoy at all. It didn’t live up to the amount I paid. The food was OK like a upscale Disney Park. The people working on the boat always smiling and exceptional. But no one has authority. Even when this guy hit me. No one took a interest in my concerns or safety despite writing in the comment box. And NCL never responded to my email. So. I would not recommend NCL Dawn. In good faith I was looking for a apologize. Don’t know if I will ever get it. The toilet came out of the wall bruised my leg. Just a really bad time. Read Less
2 Helpful Votes
Sail Date: April 2019
Joining my niece and her two girls for Spring break motivated us to book this cruise along with its convenience as we live in Manhattan. Overall I'd rate this experience under the "meh" category. I'm not a fan ... Read More
Joining my niece and her two girls for Spring break motivated us to book this cruise along with its convenience as we live in Manhattan. Overall I'd rate this experience under the "meh" category. I'm not a fan of these megaships and this confirmed my feeling. Way too many people, service not at Celebrity or Cunard standard for suite guests and, in some food venues, literally ineatable food. Haven concierges are helpful and it's good for embarkation and disembarkation. When I say ineatable I mean ineatable. Steak in Manhattan Room tasted like detergent. The Haven menu sounded good and rarely delivered in quality. Food all felt overly processed and not at what you pay for at Haven rates. Service in the Haven restaurant, though a pleasant room inside and outside dining, didn't live up to what it should be. (Eg waiting 10 minutes in the morning for coffee and coffee cups, I'm not kidding) Read Less
5 Helpful Votes
Sail Date: April 2019
We traveled with a group from RFamily vacations. We chose this trip because of our great experience on Celebrity Solstice to Alaska, and wanted to see the newest design in ships. We really enjoyed the ship. The veranda idea worked great ... Read More
We traveled with a group from RFamily vacations. We chose this trip because of our great experience on Celebrity Solstice to Alaska, and wanted to see the newest design in ships. We really enjoyed the ship. The veranda idea worked great for us. We enjoy A/C, so I think we opened the window 3 times the whole week. WIthout the shear and blackout curtains, it felt open, airy and big. The pleated shade was perfect for privacy and blocking light, and the power controls on the thermostat and balcony were convenient. Yes, the martini bar isn't what it is on the Solstice class, but we found Eden a great replacement. We give Celebrity credit for doing something new with the ship instead of just serving up the same. We ate at all the specialty restaurants and enjoyed them all, even the Rooftop Grill. Yes, it's a bit expensive, but we had a great meal and the outdoor dining room worked well for us (weather was great and wind speed under sail wasn't bad at all). Two things I'd express to Celebrity: I would make the Martini bar more oval in shape to serve more people surrounding it....and make the seating all one height, instead of the multilevel that's on the Edge. Second: The Cabana's.....we had a half cabana on a sea day. I tried, but the whole cabana's were all booked before the ship sailed. WARNING: the half cabana isn't worth it. We were a party of TWO and felt very confined....there isn't enough room for two adults to lounge. Then, the party on the other half of the cabana arrived....oh, boy. What I wouldn't have paid to get the whole cabana. Our neighbors were a mom and dad, young daughter and an INFANT in a stroller....ugh. Nothing like listening to parents and TWO sets of grandparents crammed into a small space, correcting and comforting children. Hey, I get it, people have children, and yes, it was Easter week, but If I was Celebrity, I'd put an age and party size limit on the half cabana's. We did have a great view of the young daughter practicing here dance class stretches on the ships wood balcony railing......and we did get a front row seat for the grandparents performance.....ugh. Read Less
1 Helpful Vote
Sail Date: April 2019
Azamara Pursuit - Italy Intensive, second leg of a Back to back to back. Hi there, we are Jorge & Stian (a.K.a the arctic husbands) from Norway, this will be our 21st cruise; third with Azamara. This is the second leg of a B2B2B. ... Read More
Azamara Pursuit - Italy Intensive, second leg of a Back to back to back. Hi there, we are Jorge & Stian (a.K.a the arctic husbands) from Norway, this will be our 21st cruise; third with Azamara. This is the second leg of a B2B2B. This second week we had an Ocean View stateroom in deck 4, cabin 4000 Back to back process : very easy... This was so easy that you feel it’s just like another day of the cruise CABIN: Ocean View stateroom, 4000. Coming from the Continent Suite you feel the space is much less, specially in the bathroom... the room still does the job, practical, enough storage space (for us), tiny shower but you get used to. The room is totally at the front of deck 4 so noise and vibration could be an issue for some people. We are early morning and early sleepers so it doesn’t bother us that much...  Our stateroom attendant, Paulo did a good job keeping our stateroom in order but we noticed this time that it could take longer time for them to make up the stateroom, again for us this was not an issue but understand that for some this could be a “thing”... this time due to space constraints we never ordered breakfast or room service DINING: This week we just have dined in Discoveries and the buffett aka Windows Cafe, quality of food and service has been again really on point, good variation of the menus. Azamazing evening Buffett and White Night Outdoor dining were great again as expected BARS: For this week we decided to just go with the complimentary drinks and wines and it worked well for us this week during the experiment, The included red and white wines change daily (2 whites, 2 reds) but the rose and the sparkling ones do not. Quality of the wines was good but if you have special preferences for the kind of wine you like it may be not in the daily rotation Regarding the drinks and cocktails you can easily go through the week with the complimentary drinks and cocktails but again if you like certain liqueurs, cognacs, whiskeys and/or bourbons and high end brands for vodka and Gin; these are not included in the complimentary menu. After our experiment we can see that for cruises of seven to 10 days the price/ value of the ultimate package is well worthy if you like to have the option to choose the wines you like or to have a couple of cocktails or drinks at night with high end brands, cognacs, etc. ENTERTAINMENT: We still love the intimacy of the cabaret lounge shows and the signature singers are so good... the guest entertainers: White Sand Trio and the pianist are really great for evenings of music in the Den or in the Living room. This week we attended the Amanda’s Show: Epics... I just loved her more. Not just she is an amazing cruise director but an incredible singer; it is just lovely and you get to know about her career but also about her as an artist and a person... with beautiful songs I am not going to spoil but make yourself a favor and go and see this show... Super Amanda. Azamazing Evening in Livorno... just an incredible concert in a beautiful Opera Theater. Standing ovation to the performers White Evening party: This time we stayed longer and enjoyed the Party and the music...All the staff makes a great effort for this event and you should not miss it. SERVICE: In general the service level around the ship is excellent. We had a little issue during this cruise that we complained about and it got quickly addressed by Senior Management (Thanks to the Marketing manager) and this shows that Azamara takes us as guests very seriously and go out of their way to make us feel at home. Kudos to all the senior officers specially, Hotel Director Ryszard; F&B manager Elizabeth for making us feel at home and they are always visible around the ship. More detailed information in the semi live review on the CC boards: https://boards.cruisecritic.com/topic/2656591-azamara-pursuit-semi-live-review-b2b2b-france-and-italy-intensive/ Read Less

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