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Sail Date: March 2019
My family invited me on this cruise as a birthday celebration and it was a fantastic experience for the entire family. Lots of fun activities, great food and friendly staff. Our kids enjoyed the many amenities and we never had to worry ... Read More
My family invited me on this cruise as a birthday celebration and it was a fantastic experience for the entire family. Lots of fun activities, great food and friendly staff. Our kids enjoyed the many amenities and we never had to worry about them becoming bored. I usually do get seasick which was a concern for me, however I barely felt any movements. The on-board entertainment was excellent. The stateroom was comfortable and well laid for its size. The cleaning staff are very hard workers and respectful individuals. I recommend the drink package, with all that food you need to balance it out with something good to drink. The ship is so beautiful and clean you get the feeling that you are in a 5 star hotel. I ready for my next cruise with Norwegian and their fantastic crew, don’t change anything see you soon. Thank you for a vacation me and my family will never forget. Read Less
Sail Date: March 2019
We love to try the Royal Princess and a few of the countries it was first time visiting Loved everything and enjoyed every moment on the beautiful Royal Princess. Loved everything from sports activity to excursions dancing shows ... Read More
We love to try the Royal Princess and a few of the countries it was first time visiting Loved everything and enjoyed every moment on the beautiful Royal Princess. Loved everything from sports activity to excursions dancing shows participation playing games,Zumba walking on the track on the back of the ship. Loved to sun tanning on deck beside the pool, occasionally enjoy the hot tub on the sea days. Enjoyed very much the ceremony of the crossing the Equator it was so fun. The dining service was amazing enjoyed delicious dishes,beautiful displays of delicious desserts . We had three formal evenings I love to dress up and have champagne enjoyed that very much also enjoyed some of the art shows. Most enjoyable experience was when we arrived in Peru it was first time it seemed like a different world seeing the Candelabra from the excursion boat was amazing experience, and also Nicaragua was our first time amazing place beautiful people (we also loved La Serena Chile.) Loved all the cruise members of the Royal Princess. Thank you we had a wonderful trip. Read Less
2 Helpful Votes
Sail Date: March 2019
Great staff, great ship, awesome friends, terrific cabin...fantastic! That was a wicked week, and it all started with the staff onboard, nothing was ever a hassle. Our servers in the MDR were some of the best I have ever encountered, ... Read More
Great staff, great ship, awesome friends, terrific cabin...fantastic! That was a wicked week, and it all started with the staff onboard, nothing was ever a hassle. Our servers in the MDR were some of the best I have ever encountered, met + exceeded all expectations. Voyager is due for a refurb later this year, wouldn't think it needs (only a couple of things here & there) but really the ship is in great condition...the refurb will be insane! Did a splurge for this cruise and got a Junior Suite on Deck10, right under the Windjammer...but really had no idea at all, didn't hear a thing and was able to sleep in until late :) Clean cabin, spacious, a good escape when needed. Picked this cruise for the range of ports and they didn't disappoint, Langkawi always a favourite, but Phuket was just too much fun and the food! In short loved it, pretty obvious I suppose...but as always go on with the right attitude and have the vacation you deserve :D Read Less
1 Helpful Vote
Sail Date: March 2019
NCL Dawn, March 3 to March 10. Mini-Suite Rm 11676 I’ll preface my critique noting that this was my first NCL cruise, but I’ll also add that I’ve cruised on Carnival and Royal Caribbean. First, boarding (mainly cause our ... Read More
NCL Dawn, March 3 to March 10. Mini-Suite Rm 11676 I’ll preface my critique noting that this was my first NCL cruise, but I’ll also add that I’ve cruised on Carnival and Royal Caribbean. First, boarding (mainly cause our departure was at 9:00pm) was very quick and easy - as I boarded at 1:00pm. Food in the Garden Cafe was available, and our room became available at approximately 3:00pm. We also booked three specialty dinning options, and our reservation times were all met. Teppanyaki: By far was my favorite. Great service, outstanding food from the edamame, fried rice and sea food selection was all worth it. Cagney’s: Was a close second on favorites. Great porterhouse steak. Le Bistro: Although the least favorite, it was worth the up charge. As for other food options, the Garden Cafe was OK - but not bad. The Venetian, Aqua and Bamboo were all good options if not at the specialty dinning location. Also, classy touch to provide appetizers at the casino later in the evening. We booked a few excursions, however the one that stood out was ANUD1011 Kayak & Snorkel Adventure on Antiqua. At $70.00 per person, we believe this excursion gave the most bang for the buck. Besides a ride thru the countryside, we kayaked thru the man grooves, hiked to a mountain top to view the Atlantic Ocean, then snorkeled. After our boat back to catch a bus back to the ship, water, rum punch and snacks we available. What really stood out was the professionalism and work ethic of the staff. Never a let down throughout the cruise - always courteous, and providing great service. The other thing that stood out was the ship never felt over crowded, and lines were minimal and always moved. If there was any negatives, general announcements were very hard to hear. The smoking room which was located on the sixth floor, sometimes leaked smoke into the bar area - and can be a bit overwhelming for non-smokers. Lastly, our Cabin Steward was very good, and besides the normal gratuities, I gave him an additional tip in person - but he didn’t seem happy. Not sure if I’m reading him wrong, or he was insulted. Overall, an oddly laid out ship really became its strength and appeal. And I took advantage of almost all of the ship, from sunning and swimming, sitting on my personal deck, multiple dinning locations, bars and gambling too - With my experience being excellent. I miss it, and would book another NCL cruise again. Read Less
9 Helpful Votes
Sail Date: March 2019
Did not know what to expect on this our first cruise as we had read so many varied reviews, but we could not fault our cruise experience, we booked a large balcony cabin and it was perfect, we had our own sun lounger, table with 2 chairs ... Read More
Did not know what to expect on this our first cruise as we had read so many varied reviews, but we could not fault our cruise experience, we booked a large balcony cabin and it was perfect, we had our own sun lounger, table with 2 chairs and a hammock! It was ideal to get away from the hustle and bustle of the pool deck areas and really chill out. Okay the Marella explorer is not brand new and not as huge as some of the other cruise ships but for us it as just right. The main self service dinning room served a good range of hot and cold dishes which changed daily, and if you wanted a full English breakfast you'd have to go a long way to beat it, we also tried out the specialty restaurants, some you had to pay a cover charge for, but well worth it, and the all inclusive drinks package was the best we ever had, all the top and well known beers and spirits.We can't praise all the staff on-board enough, from the cleaners to the ships Captain, nothing was too much. Plenty of hand sanitisers' everywhere, entertainment and activities were suited to all age groups and were well organised, The only thing I would do differently next time would be to book shore excursions on-board the ship, yes they are more expensive than doing it yourself but it saves the hassle of being pestered by the hoards as you walk out of the port area into local towns, overall we had a fantastic first cruise experience and certainly do it all over again, especially on the Marella Explorer. Read Less
Sail Date: March 2019
they clean your room everyday, Varieties of food, Dining experience is really awesome. service is great, Ice cream bar was great, international cafe, Karaoke bar, fitness room, Art auction, love the idea of formal night and going to a fine ... Read More
they clean your room everyday, Varieties of food, Dining experience is really awesome. service is great, Ice cream bar was great, international cafe, Karaoke bar, fitness room, Art auction, love the idea of formal night and going to a fine dining after having pictures from the photographers and you will your pictures that same day...you can watch live shows everyday with their funny Cruise director & his staff, lots of entertainment and things to do, love all this fun games with the staff especially with the cruise director Matt, foods is great, enough restaurants to choose, great service, smooth sailing and they are organized, i will plan a next cruise this year again and i will convince some of my relatives and friends to join me and my wife for the next cruise before end of 2019, and hoping they will come out a promotion to back up my plan Read Less
6 Helpful Votes
Sail Date: February 2019
There is not enough room to share how horrible this cruise was. First, the dock member lost my luggage as I checked in, and later found out they wrote the wrong room number on my tag and set my luggage outside the wrong door. It took me 5 ... Read More
There is not enough room to share how horrible this cruise was. First, the dock member lost my luggage as I checked in, and later found out they wrote the wrong room number on my tag and set my luggage outside the wrong door. It took me 5 hours to find it. Then. I paid $85 for internet service to do grad school homework, but the internet didn't work. The staff was very rude, the ship was old and had signs of floor damage (holes below the carpet), the food was fine day one, but they served the same thing every day. Guys burgers saved the day. The entertainment was extremely disappointing. I could only do kareoke and comedy so many nights and all other entertainment was a 2 day rotation. The ship basically looked like a ghost town. This company basically will nickel and dime you to death. I even had to pay $50 for soda for the week! The excursion times were very short and the communication of the ship was very poor. The only enjoyable moment I had on the ship was playing blackjack at the casino. We also really liked our housekeeper. He was excellent! There was nothing to do for children, and the 3 pools advertised was one short and 2 mini circle children's pools. STEER CLEAR OF THIS SHIP! PAY THE EXTRA FEW BUCKS - I guarantee you will be happy you did. Read Less
3 Helpful Votes
Sail Date: February 2019
Disclosures: - Traveled with wife, both in our 30s; no kids or family on the trip - Both vegetarian, with extremely minimal alcohol intake Pros: - Excellent staff and service. As with our prior Norwegian experience, the staff ... Read More
Disclosures: - Traveled with wife, both in our 30s; no kids or family on the trip - Both vegetarian, with extremely minimal alcohol intake Pros: - Excellent staff and service. As with our prior Norwegian experience, the staff go out of their way whenever possible to accommodate your needs - Sports/water complex is an unexpected treat on the open ocean. Ropes course is death defying fun (I am intensely acrophobic). And water slide usage was limited only by my tolerance for climbing the tower over and over again. Water is gently warmed in all pools, making it very comfortable in 60-70 degree weather. - The gym is excellent, and an extremely small proportion of cruisers actually use it. Felt like an enormous private gym for the most part. - Oceanview balconies have beautiful views, and are built such that one can't accidentally peek into someone else's balcony space. Cons: - 1:4 staffing levels become noticeable during busiest dinner dining hours (6PM-8PM) - Due to the time of year, cold weather At Sea days made the ship feel quite crowded - Elevators are slow during the At Sea days and embarkation/disembarkation process. Not a problem for us, as the stairs were always accessible, but I could imagine issues Tips: - Pick a dining room/time (I would recommend the Manhattan Club for the rear views) early in the cruise and establish yourself with a server. The staff are extremely service oriented and can pamper you in unexpected ways if they know what you like. - Pick a port day and stay on the ship for at least some portion. Using the sports complex (minigolf, bocce, waterslides, and rope course) without a line is worth it if planned into your itinerary - Reserve all the shows you'd like on the first night. But just show up if you feel like going to any of the free shows. All of our shows had plenty of open seats for latecomers or standby's - Get a balcony room. On a trip with 3.5 at sea days in cold weather, you'll relish some quiet time with a beautiful view - For those same cold weather days, ensure you pack some additional warm clothes. Summary: - Good ship. Great service. Would book again, but only in warm weather. Norwegian again finds that amazing sweet spot on price and service. Read Less
Sail Date: February 2019
We went on this cruise with some of my wife's cousins, and we had a great time. Our cabin was fine, and we had a balcony so it was great to be able to look out over the water. Our cabin attendant was very nice, very professional. ... Read More
We went on this cruise with some of my wife's cousins, and we had a great time. Our cabin was fine, and we had a balcony so it was great to be able to look out over the water. Our cabin attendant was very nice, very professional. The staff on the ship were very friendly. I like the free style dining - there are lots of choices, and the food was very good. The entertainment at night was excellent. One of the dancing shows was phenomenal, and Lord Nil, magician/illusionist, was outstanding. Understand, that when you get to Belize, you are not going to the mainland unless you signed up for an excursion - you are actually going to an island owned by the cruise line, but the island was a lot of fun. They had a nice pool, a beach, and for a price, you could go ziplining (and it's really long extending over the water), parasailing, or you could go on a ropes course. And, of course, they had shops so you can spend some more of your hard earned cash! The next stop, Costa Maya in Mexico, offered a number of excursions. We took a 4 hour tour of Mayan ruins. Our guide, Frederico, was probably the most knowledgeable tour guide I've ever had. He seemed to know everything there was to know about the Mayan civilization. The ship had a nice fitness center with lots of treadmills, bikes, ellipticals, and other equipment. They also have a card room where you can go to play cards or other board games. The ship also provides some daily puzzles like Sudoku, crosswords, and trivia. The trip was definitely worth the experience. The cruise was a lot of fun, I just wish it had lasted longer. Read Less
3 Helpful Votes
Sail Date: February 2019
We are fairly recent cruisers and wanted a winter sun break and booked this cruise in January on line. The weather was superb and we were told by the crew the best they have had for several years. We flew from East Midlands to Tenerife and ... Read More
We are fairly recent cruisers and wanted a winter sun break and booked this cruise in January on line. The weather was superb and we were told by the crew the best they have had for several years. We flew from East Midlands to Tenerife and arrangements at departure, on arrival, coaching to Santa Cruz and boarding Marella Dream went like clockwork. The ship is old but is modern in appearance with good quality furnishings and the staff very friendly and helpful, nothing was too much trouble from our room steward to the bar and restaurant staff. Corridors and lift space are a little narrow and not as spacious as more modern ships. The variety of lounges and drinking and dining options were first class as was the food and drinks. We like to be on our own for dinner and for six nights we were served by Jennifer and April who looked after us very well. The Marella Dream Show team and their shows in the Broadway Show Lounge were excellent. Some very good singers and dancers however the comedian Alan Wilkins material was older than us and we are in our 70's. The resident band were again very good with such a wide range of music on offer. Our only disappointment was the lack of space for sunbathing when we had such good weather. We were birthed in walking distance of six of the places we visited which is brilliant. There were lots of excursions and trips arranged which people we spoke to enjoyed. Leaving the cruise was also faultless, colour coded luggage and well organised. Our only disappointment was East Midlands Border Control on the return. It took about 30 minutes to process us which is not acceptable. A superb restful and enjoyable cruise. Thank you TUI. Read Less
Sail Date: February 2019
My family needed a cruise suitable for our range of ages and tastes and this family friendly, low stress cruise absolutely matched our needs. Very clean ship inside and out with friendly staff and fun entertainers. We travelled from ... Read More
My family needed a cruise suitable for our range of ages and tastes and this family friendly, low stress cruise absolutely matched our needs. Very clean ship inside and out with friendly staff and fun entertainers. We travelled from Sydney, Australia to Melbourne and Hobart and then went to New Zealand getting stops at Port Chalmers, Akaroa, Tauranga and Auckland. There was a large variety of activities that suited the seniors in our group as well as the younger cousins, too. From Zumba to Bingo to jaw-dropping production shows, we were thoroughly entertained onboard. Food was easy to acquire and change to our tastes as necessary for those with food allergies. I am pleased to note that there were accessible shore excursions and the entire ship was accessible for people with mobility issues. The outside and inside of the ship were truly majestic, with details everywhere to enhance the experience for guests of any culture. Read Less
Sail Date: February 2019
Overall this 7 day Western Caribbean cruise was fine. I love the free style dining. Most of the food was above average. The exception to that was the buffet and the 2 prime ribs I had in the dining rooms. The buffet was typical of a ... Read More
Overall this 7 day Western Caribbean cruise was fine. I love the free style dining. Most of the food was above average. The exception to that was the buffet and the 2 prime ribs I had in the dining rooms. The buffet was typical of a lot of buffets...….some food dried out, some food unidentifiable if not for the labeling and nasty people putting food in their mouths in line and then grabbing the ladle to put the next item on their plate. Also, I had prime rib in Alizar and at Cagney's and both were just not good. Oh well. The only other complaint, and this is a big one, was the ports of call. Please know that you are really not going to Belize, Mexico or the Bahamas. You are going to small islands owned (as far as I can tell) by the cruise lines. No one lives on these islands. They exist only to sell you tourist type stuff at hugely inflated prices. They are also jumping off places for your shore excursions. We booked snorkeling excursions at Harvest Caye and Costa Maya. The snorkeling at Harvest Caye was a big disappointment. Believe me, this snorkeling is not worth booking. The boat they take you out on is so crowded you are sitting hip to hip, shoulder to shoulder to the people you are sitting next to. The snorkeling itself is not good. You're not really on a reef. All you see is a lot of brown stuff and very few fish. That is the normal condition. Don't say I didn't warn you. O.K. .... a few positives ..... No mater where we dined, the dress code is casual. I loved that we didn't have to get all gussied up to eat. The crew for the most part were friendly or just indifferent (which is fine with me). I really can't recall coming in contact with a surly or rude employee. Also, the ship was kept pretty clean. I don't recall getting grossed out by any unsanitary conditions. Read Less
Sail Date: February 2019
We chose this cruise to leave from NY and not have to deal with airports. The ship was beautiful and clean. The food at every restaurant was excelllent. My luggage was broken in transport to my room. I filed a report and hoped they ... Read More
We chose this cruise to leave from NY and not have to deal with airports. The ship was beautiful and clean. The food at every restaurant was excelllent. My luggage was broken in transport to my room. I filed a report and hoped they would replace on the ship so I could transport my personal belongings back home. I contacted Customer Service twice after and received no response. We were supposed to have 3 beach days. The 2nd day was the private Island in the Bahamas. The weather was perfect but they said the tender couldn't go to the island due to wind. We were stuck on an overcrowded ship with over 1,500 kids who were allowed in the adult only pool and hot tub. Everyone complained about people reserving chairs that they didn't even use. On the last day, finally, the staff put stickers on the chair with times so if people didn't come to their chair, they would take the towels off. When you leave from NY, you expect 3 out of the 8 days to be at a beach. We got shortchanged without any compensation. the spa on the ship is beautiful, but very expensive. Read Less
3 Helpful Votes
Sail Date: February 2019
My partner and booked this cruise as we felt like we needed a winter getaway. We also had a fantastic time on a January cruise in 2017 and wanted to explore more of the world using this excellent mode of transport. We are both in our mid ... Read More
My partner and booked this cruise as we felt like we needed a winter getaway. We also had a fantastic time on a January cruise in 2017 and wanted to explore more of the world using this excellent mode of transport. We are both in our mid 20’s and really enjoy hiking, exploring and just generally being active. The aim was to come back feeling relaxed but also like we gained new knowledge and experience. This would be our third cruise and first time with P&O. Embarkation and disembarkation I cannot fault, it is seamless from start to finish. We were on a charter flight and on arrival at Barbados we were whisked straight off the plane to the ship. We had no queue to check in and get our cruise cards created. On departure day everything is digitally signposted to make sure you know where you need to be and at what time. Our cases were taken the night before and immigration came onto the ship to handle our paperwork the day before we left. We were given our flight tickets around 4 days before departure along with our luggage labels and explanation of the process. The dedicated lane at the airport for cruise passengers was also super speedy, definitely the best we have encountered. Exercise & Leisure: There is a well equipped gym and running track on the upper deck, we used these everyday and found there was enough equipment for everyone without having to wait around (obviously there are peak times e.g. around 9am). There are free sessions such as the ‘morning stretch’ that you can sign up to along with classes such as spinning which come at a small fee. There is also a basketball court and golf area (no mini golf though which would be an excellent addition). Beside the gym is also the cookery school kitchen which looks fantastic, we did not get to experience this but there was always a variety of different classes advertised for a fee. The spa we did not use, on our first day at sea we went to have a look around at the thermal suite which appeared quite small plus it felt like a really hard selling approach to get us to purchase day passes. We did not receive our requested call back for availability and so we did not visit. There is also the ‘retreat’ open air spa terrace available for booking in conjunction with the thermal suite. Entertainment & Activities: Everyday you will find a full program of things you can get involved in within the cruise personaliser which is dropped off outside your cabin each night along with port information. We played bingo in Brodie’s bar purchasing a pack for £15 which included 5 games and a bonus 3 tickets for one game. We also really enjoyed the aqua fit classes which took place in the lido pool which was free. Throughout the day there are quizzes, talks from aviation experts, reflexology sessions, you can book your next cruise or just sunbathe out on deck. You will also find usually 2 different films showing throughout the day in the studio, there’s a great selection for all. We only attended one show in the theatre which was called ‘astonishing’, I won’t spoil it for those that haven’t seen it but we found it entertaining given its interactive nature. Shopping: Within the main atrium midship you will find a selection of stores selling jewellery, clothing and alcohol. They did a number of flash sales on products but we still found everything very pricey, however they do come in handy when you have an emergency such as not packing your tie (will set you back £12). Just opposite reception you will find another store selling biscuits, suncream, merchandise, playing cards (£3) and amongst other things the washing tabs you need for the washing machines (£1 each). Food and drink: I cannot tell you how many bars there are on this ship, they are everywhere! You can also get costa coffee at select places also. The market cafe on deck 5 also sells wonderful looking cakes and bakes designed by Eric Lanlard and also crepes and ice cream. We were allocated to second sitting dining (8:30pm) in the Oriental restaurant on a table for 2. I don’t eat food containing dairy and informed our travel agent when booking and I was looked after fantastically. I ordered my food the day before getting a sneak peak of the menu and everything was cooked for me with the same choice as everyone else minus the dairy. Our waiters were phenomenal and they really added to our meal times. We had 4 formal nights and the dress code is strict so don’t forget your tie or suit jacket! The horizon buffet is also always well stocked; if you need help with a dietary requirement you can ask the staff in the yellow ‘how can I help’ aprons. You have everything available at breakfast including cooked breakfast, fruit, pastries, pancakes, cereal, yoghurt, juice. Lunch is always something different but you can always have salad, fish and cold meats, soup along with a wide selection of hot dishes. Afternoon tea is served in here from 3pm and also in the oriental restaurant from 4-4:45pm. There are always numerous cakes, sandwiches, pies, scones, crumpets and unlimited tea. Outside either side of the lido pool you will find a grab and go section for quick sandwiches, fruit, salad etc at lunch and also pizza, burgers, hot dogs and chips served until around 6pm. There is also Jude’s ice cream and costa coffee here too. We also chose to pay extra to dine in Eric Lanlards restaurant ‘The Epicurean’ for afternoon tea. It was fantastic with a wonderful selection of food and experimental desserts along with a large choice of tea (including chocolate tea). The decor is also very light and airy, this is a must for any foodies and it was extremely reasonable price wise. You can also dine at other restaurants such as Sindhu and the Limelight Club (evenings entertainment by a known performer) for a fee. Ports & Excursions: We had a fantastic itinerary and loved each of the ports we visited. Our favourites were Grenada, Dominica & St Lucia. We booked the eco trek for Grenada which led us through a plantation, learning about all of the spices, plants and fruits the island holds. We then ended up at a waterfall in which you can take a refreshing dip. Our tour guide was fantastic however if you struggle walking up pretty steep hills on a continuous incline then this may not be for you as the way back is pretty much all uphill. We also had a to cross a river barefoot but this was all part of the fun! In Dominica we booked the hot springs trip. We swam through a gorge which was also one of the film areas for Pirates of the Caribbean, then onto the Bongo Baths which were wonderful. Naturally heated pools of water at different temperatures in a tranquil setting. You do have to take a dip in the cold before leaving to get your pores closed up (leaving open leaves you vulnerable). St Lucia we planned ourselves and already researched that we wanted to go pigeon island. I’m the port are there are always numerous people asking if you need a taxi, we paid $40 return for two with a pick up later in the afternoon. We had a fantastic time climbing up hills, taking in the scenery and relaxing on the beach; you must also visit Jambe de Bois for food and cocktails, it is fantastic! I would say don’t be afraid to do some pre trip research as shore excursions can be expensive. In Antigua we booked kayaking and snorkelling. Our guides/instructors were really superb and we had an awesome day, pretty arm intensive at the start but all worth it! We saw lots of beautiful sea creatures and enjoyed a few cups of rum punch in the sunshine. I would personally substitute Çuracao with Trinidad & Tobago as this port was the least active for us. We explored the local area and the Kura Hulanda museum but beyond this we would have needed to go further out to find some more activities. Cabin: We had an inside cabin which we found to be excellent value, we spent so much time out of our room we didn’t feel the need to book a balcony. The queen bed was great and very comfy plus we had numerous storage spaces and an adequate size bathroom. Our housekeeper cleaned at least twice a day, we could not fault how clean the cabin was. Overall we had a fantastic trip, we really did not want to come home! We want to travel with P&O again and cant wait for our next cruise. Read Less
2 Helpful Votes
Sail Date: February 2019
I chose to do two back to back cruises to cover as much of the islands as possible. This was the best decision I could have made. I will not go into the wonders of these Islands, just my shipboard experience. Embarkation after the ... Read More
I chose to do two back to back cruises to cover as much of the islands as possible. This was the best decision I could have made. I will not go into the wonders of these Islands, just my shipboard experience. Embarkation after the flight over to the Galapagos was excellent and well organised from the wharf to registering on the ship. My balcony cabin was spotlessly clean and well appointed and the balcony well worth the extra cost even with the solo supplement. My butler and cabin cleaner were very good and helpful whenever necessary. Dining was a joy with Chef Carlo Bermudez catering to all diets with plenty of variety and his Yucca Bread was absolutely delicious. He did a tasting menu for the few doing the two cruises one night, oh my, how good was that as were the wines and how lucky were we. The Hot Rocks Restaurant was the usual Silverseas high standard and much fun was had at this venue whilst enjoying the great food. Lunch on the deck was very popular but as other people have commented, not enough room, however hopefully the new ship will have an extended area. The Chef was cooking local food here every day and was so good to be able to sample these foods. Service was exemplary, the occasional language difficulty in the restaurant but nothing that could not be solved easily. The Expedition Team were experienced and very knowledgeable, looking after us on land and sea and we were so lucky to have these people guiding us through this wonderland. The treks and snorkelling in particular, were fantastic. Another highlight was watching approximately 200 Galapagos Sharks hanging around the ship one night in the light, one of the most awesome sights I have seen anywhere in the world. Captain Karin Chacon was very obvious by his presence, interacting with the guests and such a lovely gentleman. I was lucky enough to spend some time with him and enjoy his wealth of knowledge of the area. All in all, much more than I expected with a crew that really tries to make sure you have the very best of experiences, and succeeded. Thanks to you all Read Less
Sail Date: February 2019
First the ship is beautiful. The cruise critic event was amazing might have been our best ever. During that event we were shown a presentation. That the msc seaside was designed especially for miami and that is was family owned and they ... Read More
First the ship is beautiful. The cruise critic event was amazing might have been our best ever. During that event we were shown a presentation. That the msc seaside was designed especially for miami and that is was family owned and they wanted to treat you like family. We also matched from royal caribbean from diamond plus to gold. Which added not much value a drink package that was supposedly free however there was a surcharge on every drink. There was enough people from 6 different countries that each announcement had to be made in 6 different countries. The only time i have had that happen is in the mediterranean. So you felt like you were in europe. Dining staff took you order and brought no conversation. First night it took 45 minutes to get appetizers. We were giving the wrong food from someone several times. The dining room itself is a european open style which amplify the noise level so much so that you can hardly hear across the table.we wanted wine from our drink package however on the third night; we were told they had ran out and if we wanted wine it was an additional charge. But they had the wine in the specialty dining. We bought the specialty dining package which we told there was a savings. There was no savings at all. Plus if you wanted regular coffee with your dinner it was an additional cost. The bar service you had to request the bartender to come over to take your order. There was no bar service asking how can i help. We tried almost every bar on the ship and it was the same. Plus one bar had no coke zero or spirit zero and we were told there was none on the ship, yet you could walk to the next bar and they had. This include beers, wines and alcohols. We meet some several people that had wonderful time after the cruise. But they all had several things alike, yacht club, black card and max drink package. Msc has a special area and dining for yacht club and black card members. We asked and none of these people ate in the in dining room. Plus we only meet 2 other couples that spoke english on the whole cruise. Out of the 52 cruises i have been on this one ranked 51st.if you like to walk there is no walking track and the gym is tiny. Lines for the tread mills were long. Msc allows and it seems they encourage marking of lounge chairs by the pools. People were out at 5am marking chairs. We were looking for the walking track. I would not recommend msc seaside unless you can afford a suite for the yacht club and max drink package.last if you are disabled, we saw several that the doors are not wide enough to get there wheel chairs in. Read Less
20 Helpful Votes
Sail Date: February 2019
Chose this cruise due to the ports of call. Flight out from Manchester smooth, excellent onboard service and check in at Montego Bay was efficient.I knew the ship having previously travelled on her when in Royal Caribbean brand,but ... Read More
Chose this cruise due to the ports of call. Flight out from Manchester smooth, excellent onboard service and check in at Montego Bay was efficient.I knew the ship having previously travelled on her when in Royal Caribbean brand,but transformation was great.We had an inside cabin and was suffucient for our needs as only in room to shower and change,room kept clean by excellent cabin steward. Dining-- we are early risers so we ate breakfast at the buffet in Islands restaurant, plenty of variety of food and very tasty, we also went to the same restaurant for buffet lunch, excellent choices and never had a problem finding something to eat.Had evening meals in 47 restaurant with waiter service, couldnt fault the menus, evening meals excellent choices and our waiters were superb, nothing too much trouble. Now the entertainment, this was our 20th cruise having been with Royal Caribbean, Celebrity and P&O, the entertainment team onboard Marella Discovery 2 were by far the most professional group we have ever seen, so energetic, it made the cruise so special as we like the shows in the evening but this team were in a different league from previous cruises,Thanks for your hard work We visited Jamaica, Grand Cayman,Cuba,Belize,Costa Maya, Cozumel, Guatemala and Honduras. We only did 2 tours, Cuba in an old vintage car, pink Pontiac and was great fun,booked before we left with independent company at half the price. We also did the catamaran and snorkel in Roatan,Honduras, this was through ship and was excellent value. Cozumel lots of shops,Costa maya has a purpose built cruise area and this was fantastic as you could watch the dolphin show, free unless you wanted to swim with them, lots of shopping and even pool bars to swim in. Staff onboard Marella Discovery 2 were always smiling, service was excellent throughout the ship,nothing was too much trouble. I would have no hesitation in going on this cruise again, Marella excelled my expectations Just made extra special by all the shows in the evening,this for me was the highlight of our cruise, cant compliment the evening entertainment team enough. Return flight and check in once again smooth and efficient Read Less
Sail Date: February 2019
Highlights I chose MSC because ever since I have started every time i become more crazier to take a cruise. This was my third time because I love the atmosphere, I love the hospitality and I just love being part of this family because ... Read More
Highlights I chose MSC because ever since I have started every time i become more crazier to take a cruise. This was my third time because I love the atmosphere, I love the hospitality and I just love being part of this family because everything is being done on professionally and efficiently on board. I should really say Musica is indeed a beautiful baby. Spacious cabins and very attractive scenery. Embarkation was a little longer but there was a valid reason which was a a result of load shedding which was beyond anybody's control. Otherwise the excitement killed the thought and waiting was no problem. From my previous experience there is normally no problem as far as that is concerned. It was only when we came back that I noticed somebody not being happy about her luggage because she could not find it. It was a little odd as I never heard of that ever since i started boarding the ship. Maybe there should be a checking point where security checks that people do take the luggage that truly belongs to them. The lady was causing an unnecessary scene drawing attention. Thank you for serving food that makes one to yen for more. The food is being served with love. Thank your kitchen team for looking after us. It is by choice to eat unhealthy but you surely do cater for everybody to eat a healthy meal. The plays are always exquisite. Thank you very much entertainment team you were just wonderful. Your costumes are always out of the world and everything becomes real. One of my highlight is this that I got to dance with one of the officials and that made my cruise the most enjoyable. Chilling around the pool more especially when there are activities is also most enjoyable experience. I love being on the Portuguese island. I love the water as well as the atmosphere around the island. It is more accommodating. The setup as well as the moving around all the activities are people friendly. Please make some improvements at Pomene as well or rather bring back the excursion of going into Maputo and cancel Pomene. I personally did not find the place enjoyable. The hot sand is unbearable, the limited space makes it very unpleasant for the people who came later and did not have any shelter to be under. The footpath leading to the beach could be at least outlined properly with wood material or so. Please take this matter seriously as it really was a low light as far as the excursions are concerned. Thank you very much for the great time that we had on the ship. The service from the people cleaning the cabins as well as the the waiters, not forgetting the personnel you meet around the ship who always are willing to help. How can I forget the teachers who so wonderfully look after our children and make their time a memorable. That gives mummy and daddy ample time to enjoy being on the ship without any hassles. My grandson was always reminding us not to forget that it is time for him to be dropped off. This is a lifetime experience as it really awakens the child in me. I would never miss an opportunity to go on a cruise. I intend cruising at the end of December to Mauritius and will share that with my sister. Read Less
5 Helpful Votes
Sail Date: February 2019
We are not new to cruising as this was our 15th cruise but the first with Oceania. We were attracted to Oceania because of the French Polynesia itinerary as well as its reputation for good service and food. We absolutely loved the ... Read More
We are not new to cruising as this was our 15th cruise but the first with Oceania. We were attracted to Oceania because of the French Polynesia itinerary as well as its reputation for good service and food. We absolutely loved the itinerary as well as the very good service by our cabin staff and butler as well as the food in the specialty restaurants. However, we found that the added costs were not compensated by our expectations for value. To begin, we were very disappointed by how we were received upon boarding as well as departing. Our experience with other cruise lines has been that we were greeted with a welcoming drink as well as food available. Likewise, upon departure, we have been provided with coffee and muffins/danish etc. None of this was available on the Marina. We arrived with 200+ people on our 8 hour overseas flight. There was no welcoming drink and by the time we checked in, all food services were shut down. One would think that a table of refreshments would have been provided by the ship. Similarly, upon departing at an early hour (5:40 am), that coffee and a muffin could also have been provided. This was neither a good first or last impression of the cruise. As part of our booking, we were provided with free unlimited internet access. This was a total joke since access was not available in most parts of the ship. Moreover, it was impossible to upload or download photos or documents. Finally, it was impossible to contact others via FaceTime or Skype. On all of our other cruises, this was never a problem, I then learned that for an added $15/day, I could upgrade to unlimited streaming. I did so. However, although I could sometimes (but not always) access FaceTime, I still could not upload photos or download documents. This was particularly concerning since I needed to be reached due to an ill family member. Needless to say, this caused considerable stress. I enjoy working out. The fitness center was tiny and the room for classes was even tinier. On a positive note, the fitness instructor, Diana was superb. She knew her stuff, was inspirational and very nice. There was a sign up sheet for classes which was done to limit the number of passengers attending. However, the fitness staff let in whoever showed up. As a result, there was often 20 passengers in a class that was listed for 12. This made the experience challenging and at times, unsafe. The Terrace Cafe had a limited variety of food. At times, I would have loved to have a scoop of tuna or egg salad. This was never available. Although a crew member was immediately available to serve us water, coffee or juice, anything else was simply unavailable. On three occasions I asked for sparkling water and never received it. The dining room was very pleasing. The staff was great. But the food was hit or miss. Some was excellent while others, just awful. The speciality restaurants were excellent. We especially enjoyed the Red Ginger. We found the cruise offered excursions outrageously priced. We only took one excursion from the ship - a one hour glass bottom boat right for $129/person. We enjoyed it but it was very overpriced. Alcohol prices were similarly overpriced. I didn't order one drink the entire time I was onboard - simply out of principle. The most outrageous cost was the airport to port & return transfer. Since we our flight arrived at 9:40 pm and left at 8:40 am and because we were unfamiliar with the services in Papaeete, we decided to take the transfers. Each one way transfer was $129/person. The ride was under 10 minutes. Worth of all, there were delays at each end. This was utterly ridiculous. From now, we'll stay with Celebrity our preferred cruise line. Read Less
7 Helpful Votes
Sail Date: February 2019
This was a bucket list item for me and my friend. I wanted to see what Darwin saw in 1835, and he wanted to see the Galapagos tortoises, since he has two "normal size" tortoises as pets. Our wives had no interest in going, so we ... Read More
This was a bucket list item for me and my friend. I wanted to see what Darwin saw in 1835, and he wanted to see the Galapagos tortoises, since he has two "normal size" tortoises as pets. Our wives had no interest in going, so we shared a room together. We wanted to spend time in Quito, Ecuador, so opted for the time in Quito before and after the islands. We flew into Quito from our departure airport, and almost immediately I felt the altitude. I told my friend to slow down, as we walked off the plane, as I felt hot, and out of breath. This only lasted for a day, however he would react far worse than me on the return to Quito. Upon exiting Customs, were met by Anna, who corralled us all together. We then had about a 45 minute bus ride to the JW Marriott in Quito. As you will see, I cannot say anything negative at all about the hotel, as the hotel itself is impressive, the staff was responsive to our needs, and the food we ate there was quite good. The next day, we went on a city tour with Joanna, our very knowledgeable and pleasant tour guide. Lunch was at a very nice restaurant. All during the tour we were also accompanied by a security person. I was told by a policeman to mind my expensive camera, as motorcyclists were known to snatch and grab items from tourists. Our group was bused to a very nice restaurant for dinner that night, quite good. As the bus was waiting for the last few people, some kids came to the bus door and tried to sell us candy and other items. The next day, we all got up early for a breakfast buffet followed by the 45 minute bus ride back to the Quito airport for the about 2 plus hour flight to the Galapagos, about 868 air miles. We landed in at the Baltra Island Airport, and were assailed immediately by the heat and humidity. We took rigid inflatable Zodiacs to the ship, 16 people to a Zodiac, the only was on and off the ship. We would find out that there were wet landings (beach shoes), and dry ones (walking shoes). Our cabin was 316, on deck 3, third cabin from the bow. If I had it to do over, We would have gotten a cabin on decks 4 or 5. Our cabin was always warm, despite the efforts of the crew to make it cooler, plus we had to be close to the anchor locker, as every time we did anchor, it sounded like the chain was coming thru the wall. It was a small cabin, but did have plenty of storage for our clothes and gear. Each day, we went to a different island, under the knowledgeable care of a naturalist. Bettina was the Cruise Director, and her staff of naturalists (Martha, William, Diego, Manuel, David and Victoria) were quite good. They were all pleasant and answered every question thrown at them. We would have a hike in the morning and afternoon, with several days followed by snorkeling. My fitbit showed me walking anywhere from 5 to 8 miles per day. This was either on sandy beaches, rocky or volcanic trails. At the end of a day, when we returned in the Zodiacs, mostly everyone was quite tired. There were also cold drinks for everyone when we arrived back each day. Being tired did not stop us from talking amongst ourselves as to what we saw. It was quite distressing to see, even there, the amount of plastic washed up on the beaches. We also observed a sea lion with netting stuck around its body. The second day, I opted to not use a walking stick on a rocky trail, and ended up sustaining some deep cuts to mostly my left shin. Martha, our assigned naturalist, with the advice and assistance of several doctors on our hike, managed to apply a lot of gauze and bandages. I was checked out by the ships doctor upon arrival on the ship. Unfortunately, that curtailed my snorkeling. I used a walking stick after that! I have to say that all the activities were correctly characterized, as to difficult and distance by Bettina before dinner preceding each day. Pictures and maps during her talk explained the following day. We did see what we came to the Galapagos to see. There were plenty of Marine and Land Iguanas, Nazca, Blue and Red Boobies, plenty of Sea Lions and a handful of Penguins. Of course, we saw many of the two, distinctly different Galapagos Tortoises. The main difference is in the shells, to allow one sort to reach the high bushes. Those folks that snorkeled saw lots of sea turtles, and many kinds and sizes of fish. You did have to be careful, as on my cruise, I scraped my shin, a woman fell and hit her head, another landed on a cactus with her hand, and there were a number of wasp stings. I would be difficult to med-evac someone in a timely fashion if they were really sick/hurt. But, as I said above, the cruise staff took care of the guests quite well. Meals on the ship were not gourmet like on the big cruise ships, but they were good. I especially liked the lunches. They had four lunches in which they highlighted certain cultures. The four the head Chef Roger highlighted were: Chinese, Amazonian, Ecuadorian and Asian. I ate mostly fish for my dinner entree, and especially liked the red scorpion fish, native to the Galapagos waters. Towards the end of the cruise, there was a BBQ, very nice. And, as with the big ships, an exhibition of the musical talents of the crew. All of the guests were invited to a ships party on deck 6 to meet and talk with the senior staff. The Master, Captaincies Pacheco, and his hotel counterpart, Hotel Director John Flynn, were the hosts. I got to see the ships Doctor who asked me how my leg was doing. We also had a crossing-the-equator party. We also went to a private farm for a lunch after a reforestation effort by most of us. Native dances in costumes followed a good lunch. On the whole, except for my fall, it was a great trip. We had a good time on the ship, and saw what we came so far to see. I especially liked when we were leaving the ship, that the Captain and Hotel Director shook each person's hand as we left. They waved goodby as we left for our last Zodiac trip. As someone who has been on several Celebrity ships, this continued the classy aspects of the trips my wife and I have had on Celebrity. My friend also enjoyed himself on the ship. We then flew back to Quito and checked into the JW Marriott again. My friend then started having a very bad reaction to the altitude, and with a half hour of his request, there was an oxygen machine in our room. The next morning, were were supposed to go on a tour, but he was still hurting. The hotel arranged for us to go to a local pharmacy to get some medication, as well as providing for for us to eat on the excursion bus. We went to a number of location, all at lower altitudes, which helped my friend. During the excursion the concierge called our guide and arranged for us to go back in our same room upon return, to give him another 4 hors of oxygen until our ride back to the airport that night. That to me was a very nice thing to do, and shows that the Marriott staff there takes care of their guests. All in all, this was a great trip, with Celebrity and the Marriott doing an outstanding job. Read Less
Sail Date: February 2019
Just got back from a 7 day Western Caribbean cruise aboard the Epic out of Port Canaveral, Florida. Here are my thoughts on the vacation. -UBP. Got the Ultimate Beverage Package for the week. Was totally worth it. Great selection of ... Read More
Just got back from a 7 day Western Caribbean cruise aboard the Epic out of Port Canaveral, Florida. Here are my thoughts on the vacation. -UBP. Got the Ultimate Beverage Package for the week. Was totally worth it. Great selection of spirits, beer, and wine. The standard wine was excellent and was my drink of choice during the day. Totally saved us money. It was also nice not worrying about a tab at the end. Plenty of bartenders and really didnt have to wait in line for a drink. Best perk is that drinks are included on the private island. Very nice touch and adds the feeling that you are at an all inclusive resort for the day. Bartenders even remembered my drinks. -Food. Excellent food. My favorite was the steak house, French restaurant, and the Chinese. Chinese is included and not a specialty restaurant, bonus. Buffet has everything and very tasteful. Also, did room service which was great and offered pizza. Yum. Staff was very attentive and kept the food always stocked and very happy to help in anyway. -Entertainment: Broadway quality on the shows, make sure you take advantage and attend. You wont be disappointed. Nightclub Bliss was great for dancing. Also, during the cruise we watched the Super Bowl at H20 on the massive screen. Very cool experience. Plus they had a tailgating buffet of all the football food that you expected. Really a great way to watch the big game. Spa is massive and totally worth the pass price. Great place to relax after a long day on shore. Staff: Best part of the boat. Great staff that are always in a good mode and friendly. The hotel director, Nelson is great guy and very approachable. You see him everywhere around the ship. Our room attendant did a great job and kept our cabin cleaned and stocked all the time. Bottom line, this is one of the best cruises I've been on and I have tried them all. Great cruise of just about anyone. Singles, Couples, Families, etc. Will be back for sure. Read Less
Sail Date: February 2019
The whole experience of this expedition voyage was absolutely wonderful. We chose the cruise mainly because we wanted to see the Northern Lights and we decided to go on the Astronomy tour, when there would be an astronomer on board. We ... Read More
The whole experience of this expedition voyage was absolutely wonderful. We chose the cruise mainly because we wanted to see the Northern Lights and we decided to go on the Astronomy tour, when there would be an astronomer on board. We have never travelled on a ship for so long, and for us this was a great voyage of adventure and not a run of the mill "cruise". It certainly surpassed our expectations. Hurtigruten organise everything superbly and the expedition team on board are very knowledgeable, helpful and add to the overall experience during the voyage. There is a schedule each day that also has important information on it and points of interest are highlighted on the way, often with a gathering about the sight. The astronomy talks were brilliant and added to the overall experience and we were so lucky to see so mainly northern light displays during our voyage, and with the astronomer , John, who shared his knowledge about this wonderful natural phenomena. The food on board was excellent. Lots of it and lots of choice too. Evening meal except 2 nights was 3 course a la carte, which was very nice. Tea and coffee is also available at certain places on the ship throughout the day and after evening meal for those on a package. All staff are really helpful and polite and will do anything to help. Drinks are expensive as is the case in Scandinavia. We opted for a house wine drinks package. All in all a glass of wine is around £10, so we thought the wine package would be more economical. There were about 6 different choices of wine on this package, either red or white and most were nice quality. There are also beer packages as well. We went on 2 trips which we highly recommend. North Cape on day 6 and snowmobiling on day 7. Very well organised. The only point to make is that we booked our excursions prior to the holiday, as we were told it would get booked up. We were told that one trip was fully booked so we opted for another instead. However, on board all the trips had places advertised by the expedition team and you could book with them very easily on board and the trip we originally wanted had lots of space. if we did it again we would probably wait to book excursions until on board. A great variety of hikes were on offer as well. Even though we did not venture on these we heard from others how great they were. There is plenty of opportunity, depending on the weather, to get off the ship. More so on the Northern voyage. There are plenty of great areas on the ship to view the wonderful scenery from inside and deck 9 has a large outside deck area that was the main place to view the northern lights. The cabins are clean and have plenty of storage space. We were on deck 6 which has the viewing areas and the muster station. We would definitely go again. Read Less
2 Helpful Votes
Sail Date: January 2019
We sailed on MSC Divina because we got got a bargain and to entice us we were "matched" to the level on NCL/Carnival, we found the ship to be nicely designed, our cabin was comfortable and the amount of amenities and dinning was ... Read More
We sailed on MSC Divina because we got got a bargain and to entice us we were "matched" to the level on NCL/Carnival, we found the ship to be nicely designed, our cabin was comfortable and the amount of amenities and dinning was plentiful, we were hesitant because people's reviews had made it seem like there was too much pasta on the menus, we found the opposite, the food was very tasty and the selections was great, they still need to work out a few kinks, in the black crab restaurant ( where we were assigned ) we had to wait for our coffee to accompany our desserts, but it seems like every cruise line is cutting staff and you don't get quite the prompt service that we expect. The itinerary was wonderful too, going to shore and coming back into the ship was painless and we loved the fact that the ship stayed longer in ports than most cruises we have taken, that was nice surprised. Another pleasant surprise was the entertainment in the theater, we enjoyed all of the shows, they did an amazing job and would certainly would do another MSC Cruise. Read Less
7 Helpful Votes
Sail Date: January 2019
My first Marcella Cruise I found the ship and crew and staff very helpful it was also my 1st all inclusive and there was no shortage of drinks all over the ship you had just put your empty glass down and bar staff were rushing to give you ... Read More
My first Marcella Cruise I found the ship and crew and staff very helpful it was also my 1st all inclusive and there was no shortage of drinks all over the ship you had just put your empty glass down and bar staff were rushing to give you a refill cocktail of the day was always yummy the entertainment was first class and so professional that comment was heard all over the ship by passengers the only negative comment were the food though nice it was always very sameness in Buffet and Restaurants 47 also I fell I'll as I'm prone to Chest Inf with air-con I visited the Medical Center who issued me with just 3 antibiotics at £15 each 4 steroids at £1.50 each and a cough bottle £27 they were of course of no use really wasn't happy with treatment which totaled £127 but would I travel with Marcella again ? Yes but take your medication with you and stay healthy Read Less
2 Helpful Votes
Sail Date: January 2019
badgered by relatives and friends to go.....would not have done it otherwise...no regrets. This was my first Ocean Cruise.....have done two other river cruises. By far a much bigger ship with much more available. Getting on and off ... Read More
badgered by relatives and friends to go.....would not have done it otherwise...no regrets. This was my first Ocean Cruise.....have done two other river cruises. By far a much bigger ship with much more available. Getting on and off the ship was a hassle but not unexpected for the number of people. The people on the ship were all polite and helpful. Our facilities were all clean however I did wash my Hands 2372 times....smile....We did appreciate the care of our cabin by the young lady. Very helpful person as well. The food was good, a great variety with healthy choices (only gained three pounds) and the waiters were helpful, polite and knowledgable about the menu. Liked the balcony, used it quite a bit. Having the info available on the TV about the position of the ship enroute , the weather and the bridge cam was interesting for me. I did note that the two main news channels available were only the extreme left and right politically. CNBC was good to have. BBC was good for world news. I would certainly give your cruise line a positive review and tell others it was a good experience. May go again , age and health permitting. Thank you for the experience. Read Less

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