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Sail Date: August 2019
I will try to be brief and to the point. First the hits 1. Embarkation was very smooth. You go in by groups and can be enjoying the buffet by 12:30. 2. The entertainment is very good. The "Rock of Ages is killing it, ... Read More
I will try to be brief and to the point. First the hits 1. Embarkation was very smooth. You go in by groups and can be enjoying the buffet by 12:30. 2. The entertainment is very good. The "Rock of Ages is killing it, however it is not appropriate for children or guests who are easily offended by sexual innuendo and scantly clad dancers. Burn the floor is excellent though I recommend their show in the Manhattan room, and it is only 30 minutes and the numbers are fast paced. The game shows are great but do depend on the craziness of the guests.I did not see the velvet show. The comedians were simply ok, same ole jokes about cruisers. The magician was very entertaining as he uses shy guests as examples. 3. Food was mediocre to just ok. I found nothing outstanding. I did not try the pay restaurants because why pay twice for food? 4. Service was again ok. I had very nice servers in the Manhattan room, Rihzel and Jeffrey were awesome. Other than that nothing special. 5. Ports Rotaan was fun, Harvest caye useless, Coste Maya a little seaweedy, and Cozumel was awesome, I went to an adventure park and snorkel for three hours. 6. Debarkation was again very smooth, off the ship in less than an hour. Read Less
Sail Date: August 2019
We picked this cruise because the price is reasonable/cheaper than Carnival. 1. The embarkation and disembarkation were smoothly. 2. Ship is new and clean 3. Cabin is small just like any cruise ship cabin. The shower area seems ... Read More
We picked this cruise because the price is reasonable/cheaper than Carnival. 1. The embarkation and disembarkation were smoothly. 2. Ship is new and clean 3. Cabin is small just like any cruise ship cabin. The shower area seems small. 4. Breakfast/ lunch is good. Formal dining at night is good (way better than Chili’s, TGI Friday’s, Applebee’s . Comparable to Red Lobster but fewer selection. 5. Entertainment is great. Quality of shows is excellent. 5 stars to Steve Young (director of entertainment). All of the family shows are great, Peter Punk, Butterfly, Michael Jackson. But all adults shows perform by a group of 4 person is just ok. Would like to have few standup comedians shows. 6. Service is good. 7. Port and shore excursions have good timing. Except Saint Martin 7am to 2pm. We would like to go again. MSC going to have new ships in 2022, definitely looking forward to this one Read Less
Sail Date: August 2019
To celebrate our 50th anniversary. Recommend by our travel agent. I had heard that Princess was a great cruise. The entertainment was awesome. The quality of entertainment was very surprising. Great crew and staff. We liked the voice of ... Read More
To celebrate our 50th anniversary. Recommend by our travel agent. I had heard that Princess was a great cruise. The entertainment was awesome. The quality of entertainment was very surprising. Great crew and staff. We liked the voice of the ocean and the games played in the lounges. The cuisine was out of this world. I tried so many new and different foods. The staff was so polite and accommodating. Our stateroom was always clean and well cared for. The bartenders were very friendly and knew how to make anything. Our vow renewal of 50 years was the highlight of our trip. The special discounts and gifts we received for our anniversary were very nice and in expected. What an awesome way to celebrate 50 years of marriage. Thanks Princess for all the wonderful memories of our first cruise. You and your staff know how to treat people and create memories Read Less
Sail Date: August 2019
Toilet didn’t work correctly for 7 days, extremely loud fan blowing outside door for 4 days, severe vibration for 2 days. We tried every day to get these problems solved and it never happened. Staff that took care of the room were ... Read More
Toilet didn’t work correctly for 7 days, extremely loud fan blowing outside door for 4 days, severe vibration for 2 days. We tried every day to get these problems solved and it never happened. Staff that took care of the room were great and did try to help. Service manager sarcastic response. Shipboard entertainment was average. Food in the dining room was average but service was great. Ship stops were appropriate. Glacier Bay was spectacular. We found tours purchased off the ship were less expensive. On board shops were appropriate with fair pricing. Embarkation and debarkation were well handled well. This cruise provided a lot of inboard activity which was appropriate for all ages. We ate in all three dining rooms, the food was average. We could make dinner reservations which we liked. Wait staff was great. The stress of wondering if the toilet would work and trying to get it fixed was a daily battle. Read Less
1 Helpful Vote
Sail Date: August 2019
I couldn't be happier w my first experience w/ Norwegian Cruise Lines. Thank you for thinking of everything - especially the ice cold face cloths when reboarding this ship from being at Nassau and Great Stirrup Cay. I will definitely ... Read More
I couldn't be happier w my first experience w/ Norwegian Cruise Lines. Thank you for thinking of everything - especially the ice cold face cloths when reboarding this ship from being at Nassau and Great Stirrup Cay. I will definitely be booking any and all future cruise trips with NCL. I absolutely loved the NCL crew who always got the party started and made sure to keep the party going. The food at every restaurant was delicious and the servers and staff were extremely friendly. I would recommend Norwegian Cruise Lines to all of my family and friends. This trip was a perfect getaway. My favorite part was the open bar. The bartenders were courteous and they know how to make the best tasting drinks. I was happy that they were not stingy w the liquor in the mixed drink, too! Mark my words... you will be seeing me again! Read Less
Sail Date: August 2019
The cruise in general was very smooth and awesome. sometimes at certain parts of the boat it would smell bad, but the rest was great. I’m only 13 so I really love entertainment and circle c was the most of it. The advisor Josh was ... Read More
The cruise in general was very smooth and awesome. sometimes at certain parts of the boat it would smell bad, but the rest was great. I’m only 13 so I really love entertainment and circle c was the most of it. The advisor Josh was amazing. He cared for everyone there, made conversations, and always made sure nobody was doing anything bad. I’m going to miss circle c only bc he was so great. In all the experience was memorable. Today was the last day and I am home but i really miss it already. I forgot to mention but the customer service was also awesome too. So as the Arcade which was a blast, bingo, and the pools as well. I know i’ve said this many times before but i really really really love this cruise and i recommend to use it. In all I had a awesome time and really hope to come visit again sometime. Read Less
4 Helpful Votes
Sail Date: July 2019
Having booked Merella explorer 2 as our first cruise was a choice well made. The ship is an older ship nearly 25 years old and is showing its age here and there although the ship has gone through a refit in March and those additions have ... Read More
Having booked Merella explorer 2 as our first cruise was a choice well made. The ship is an older ship nearly 25 years old and is showing its age here and there although the ship has gone through a refit in March and those additions have added greatly to the experience. A negative was the lack of toilets on the main restaurant decks 5,6 and 7. That was the only negative. The staff were excellent and the food and drink packages were again value for money. The entertainment was good throughout the ship and the silent disco is something to behold. The cabin we had was on deck 9 with a balcony, it was spacious, the bathroom was well proportioned with the shower enclosure big enough for me as I'm six foot four. The pool deck area had enough sun loungers for all the guests and the bar staff ensured your drinks were topped up continually. On the whole it was a superb holiday with way more positives than negatives. Read Less
Sail Date: July 2019
Older ship but well appointed. Some nicer underused areas to escape from crowds. Took our 7 month old and 7 year old. We had a mini suite with balcony which was good for us and 2 kids, the bigger bathroom helped. Like how they made ... Read More
Older ship but well appointed. Some nicer underused areas to escape from crowds. Took our 7 month old and 7 year old. We had a mini suite with balcony which was good for us and 2 kids, the bigger bathroom helped. Like how they made drinks available since it was all inclusive, not big lines to get a drink. Included dining felt good compared to other cruise lines. Most the staff were very nice and prompt. Thought the bar staff was the best overall. Few things I didn't like .. steakhouse quality/taste wasn't good compared to specialty dining in other lines. The guppies playroom was dirty and people were walking with dirty shoes on the floor mat/play area for them. We wouldn't let our baby down to play in there. Buffet always seemed crowded and hard to find a seat without being blasted by hot air. Would cruise on NCL again. Read Less
1 Helpful Vote
Sail Date: July 2019
I heard so much about the food and activities with Norwegian that I decided to be my first cruise experience, and I don’t regret it. Perfect cruise, employers and facilities. I really enjoyed everything from the karaoke bar to the mega ... Read More
I heard so much about the food and activities with Norwegian that I decided to be my first cruise experience, and I don’t regret it. Perfect cruise, employers and facilities. I really enjoyed everything from the karaoke bar to the mega party at Bliss haha. Bahamas was wonderful and also the Cay, I’m looking forward to travel with you again. Noelia (guest service agent) was so helpful, kind and very attentive. She definitely deserve all the good things. The bartenders were wonderful, like Errol from Local bar...he was very cool, funny, and respectful. The food was AMAZING, gosh.... everything about the food was wonderful. I heard people there saying that Norwegian is better cooker than Royal. I really wanted to go to Cuba (that was the main reason for go with you) but I don’t regret my week with. For my first time been on a cruise I can say that im definitely coming back. Ahh and also I Met some amazing people! Read Less
1 Helpful Vote
Sail Date: July 2019
We chose this cruise for a family vacation and it did not disappoint! What an amazing ship and the staff was wonderful. It never felt overly crowded and we hardly ever had to wait in lines except for my time dining and that was not bad ... Read More
We chose this cruise for a family vacation and it did not disappoint! What an amazing ship and the staff was wonderful. It never felt overly crowded and we hardly ever had to wait in lines except for my time dining and that was not bad at all. We had 7:45pm reservations every night and we waited maybe 15 to 20 mins tops. We sailed from Port Canaveral. Embarkation and Disembarkation were a breeze! We drove and tipped a porter on the sidewalk to take our bags. We then practically walked right onto the ship with no lines or problems whatsoever! The ship was amazing. It was so clean and there was plenty to do as far as entertainment and activities. We did see Grease and the Fine Line Aqua show. Both were wonderful although Grease was a bit long. My only complaint is that they charged for popcorn for the show. I thought that was a bit cheap but the entertainment was excellent. We also caught the Love and Marriage show, which was quite funny and a couple of pool contests like sexy man and belly flop. These are always fun and entertaining. Our children are 18 and 20 so we really enjoyed the solarium in the late afternoons. It would have been nice to have a pool in the solarium but the hot tubs were wonderful and plentiful with cooling stations. There always seemed to be plenty of pool chairs and we never felt like the ship was over the top crowded. For dining, we did the my time dining because there were no reservations left. This was our first time doing that. It was nice to be able to go whenever if we didn’t show up right on time for our reservation but we missed not getting to know a specific group of servers. We had a different set of servers every night. The service was good but not as good as what we have experienced when we had regular times and the same set of servers. We did not choose any specialty dining as we have done this on past cruises and do not find the food to be that much better. The windjammer was the best windjammer we have eaten at so far with a large variety of quality good food available. The solarium restaurant had a nice salad bar. The park cafe had a wonderful selection of paninis for lunch and breakfast. Sorrentos Pizza was good. There was always a nice selection of pizza. Small bites was the only place to get chips and cheese unless you pay at Sabor, which we did not. They were just ok. We had nice chips and salsa off the boat but it would be nice if they would bring this back in the windjammer with Guacomole and some chunk cheese and crackers. We did not get a chance to try the dog house. We did order coffee and basic fruit as room service but the options are limited for breakfast and we enjoyed main dining and park cafe for our breakfast options. Overall the food was very good. The bars were great! We really enjoyed the Mimosas and Bloody Mary bar in the pub. The schooner bar is always a fav and their lavender daquari is amazing! Boleros has a coconut mojito that is wonderful. Wonderland is fun to pop into for a nice drink and to check out the scenery. Vintages had a nice wine selection. All the pool bars were great with very little wait time and the solarium was the best. All staff were polite and quick. The customer service on this ship is top notch! Our cabin was on the 7th floor. We had an extended balcony. It was wonderful. The rooms on this ship are laid out so nice with lots of storage space and drawers for clothes. We each had our own closet on either side of the room. The bathroom was roomier than any of the other royal ships we have been on. Our stateroom attendant was our favorite so far. She went out of her way to make sure we had a wonderful experience. The excursions were great. Coco Cay is wonderful and it is so nice that Royal honors your drink package and food on the island. The lunch was wonderful. We stayed on Chill Island for most of the day and did go to the pool with swim up bar for a bit. It was busy but so fun. We ended up spending $40 on 2 lounge mats for the day for the beach. I’m not sure that was worth it. I noticed some people brought their own small blow up loungers with netting and I would probably pack something easy like that for next time but the loungers were nice. Next we went to Cozumel and ended up booking an excursion at Mr. Sanchos all Inclusive. It was awesome and we cant wait to go back. I reviewed that on Trip Advisor and that is where I found them. Next, we went to Honduras. I booked Little French Key all island access pass. This was amazing!!! I booked directly online and have also reviewed them on Trip Advisor as this is where I found this excursion. Last we went to Costa Maya. We just got off the ship and shopped around the port. It was a lot of aggressive vendors on the inside that were willing to cut the prices if you started to walk away and a lot of expensive vendors in stores surrounding this. I probably would not get off the ship next time. They did have a pool and swim up bar people seemed to be enjoying. Overall this is our 7th cruise and the best yet! We would love to go back on Harmony of the Seas! Read Less
1 Helpful Vote
Sail Date: July 2019
Chose cruise due to dates & decided to revisit Western Caribbean due to ports. So many positives about this cruise. Food was excellent. We don't cruise for the food but it was really good, seasoned well and good variety. ... Read More
Chose cruise due to dates & decided to revisit Western Caribbean due to ports. So many positives about this cruise. Food was excellent. We don't cruise for the food but it was really good, seasoned well and good variety. Buffet was great, even fish on buffet was delish. Salad bar was awesome. No way out flavors or items but a good mix and tried some new foods. We liked Manhattan a lot & wished we made it back there. Taste was good but reminded me of other cruise line dining, hectic and loud. We also enjoyed the Irish Pub (O'Sheenan's). Try the spinach/artichoke dip. Yum. Our cabin was great & our room stewardess was bubbly and pleasant. Very happy with both. Entertainment was the BEST. OMG, Syd Norman's is super fun. The live bands were surprisingly good. Went every night and loved it. What a pleasant surprise. Also, James Sullivan at Shakers Martini bar was excellent. Entertainment a step above other cruise lines. Went to Burn the Floor & Rock of Ages. Both good. But the BEST was Wine Lovers the Musical. Well worth the extra cost and Highly Recommend this very pleasant play and dining experience. So impressed. Ports were all fine. Snorkeling in Roatan the best. Mexico not so much. Now for the negatives: Bartenders were horrible for the most part. Unhappy & slow. Mostly males who took forever mixing a drink. Everyone complained about wait time. I waited 10 mins often for service and walked away several times w/o a drink. Beverage Manager needs to staff better and more tenders at most bars. Other negative was NCL allowing children in 18+ areas. NCL is so strict about other things but did not enforce age limits. & YOU CANNOT count on parents to do the right thing anymore. This should be strictly adhered to by cruise line. Child whined throughout Rock of Ages bc she was bored and mother didn't remove her. Children in Syd Norman under 18. And worst of all young (7/8) were in Howl at the Moon with pure vulgarity going on. More crude then necessary and I'm not usually sensitive to stuff. Parents let children rule this ship. Running everywhere, having meltdowns in halls, etc. Not really an NCL problem there but we do not see this on other cruise lines. Overall the ship offered many things but area's were very narrow and crowded. I have to give Breakaway an overall 4 due to Entertainment/food and cabin. Also played Trivia once in Syd Normans and had fun. We would cruise NCL again b/c of port selection and cleanliness of ship. Female dining staff and Garden Café waiters were all good and pleasant. Embarkment and disembarkment could both improve a little. Self assist slower than normal. Also, too many extra pay items. Read Less
Sail Date: July 2019
We chose the med cruise because we did the baltics on same ship last year, what a difference Petty rules and regulations stopped kids and teens having fun Passengers tried to nake larger of 2 outdoor pools adult- only, managed to get ... Read More
We chose the med cruise because we did the baltics on same ship last year, what a difference Petty rules and regulations stopped kids and teens having fun Passengers tried to nake larger of 2 outdoor pools adult- only, managed to get it for over-12s only, leaving small pool over-crowded (about 600 kids and teens on ship) They tried to get all under-12s in kids factory and teens to stay in x-club to keep them out of the way of their preferred passangers They put a sea marshall permanently in hideaway, where they preferred to gather, and made them whisper The disco was in sky lounge and usually started at 11.45pm each evening, all under-18s were foreably ejected at midnight, even those sitting with parents A kid about 11 had a wanted photo of him placed around ship because he accidentally hit a girl with a water volleyball, he was escorted by 2 sea marshalls to his parents A lady photographed teens in hideaway and when was asked to delete photo, dragged one teen to guest relations, who were not interested when the teen said that was assault There were approx 500 extra guests on board than usual, this was very apparent in cafe and restaurant, as service was strained The entertainment was very poor and lack-lustre Sue, the cruise director, had no idea about entertaining families If you are thinking of travelling on silhouette in aug 2020, I would consider it very carefully, because the passengers travelling without family do not want their holiday compromised and the ship's officers pander to their every need, to the detriment of families Read Less
Sail Date: July 2019
This was a fantastic vacation. We picked this cruise because of the itinerary. We visited all of the countries in the United Kingdom and finished in Bergen, Norway. We always felt so comfortable on board and welcomed by the Viking ... Read More
This was a fantastic vacation. We picked this cruise because of the itinerary. We visited all of the countries in the United Kingdom and finished in Bergen, Norway. We always felt so comfortable on board and welcomed by the Viking Staff. This was the longest cruise we have ever undertaken and we were more than pleased. Heather Clancy, the Cruise Director, and her crew were fantastic. They entertained us with at different show every night. Elvis even made an appearance on board. The Viking Band was great. Dancing under the stars provided a great memory. The Restaurants provide excellent food and service. The specialty restaurants are not to be missed. Wine and Beer were provided at all lunch and dinners at no charge. I would highly recommend the purchase of Silver Drink package (Upgrade). The Buffet is one the best I have experienced. Viking provided excellent exclusions at every port, at no charge. Shuttles were also provided at most ports, free of charge. At Edinburgh, because of windy weather conditions, the ship could not tender the passengers to Edinburgh. The Captain and crew decided to dock further upstream. The crew jumped through hoops to provide transportation (free) into the heart of the city. Other cruise lines, in port, just anchored and the passengers lost the opportunity to visit Edinburgh. All in all we had a great time and thank the Viking Crew and staff for a great vacation. Read Less
1 Helpful Vote
Sail Date: July 2019
I chose Celebrity because we had sailed on the Eclipse two years ago and then Royal Caribbean’s Independence last year and felt that Celebrity was the better option. But I think they have got complacent and it seems to have extended to ... Read More
I chose Celebrity because we had sailed on the Eclipse two years ago and then Royal Caribbean’s Independence last year and felt that Celebrity was the better option. But I think they have got complacent and it seems to have extended to the bar staff who need a serious lesson in customer service. The bar service, particularly in the Sky Lounge was appalling, rarely a smile or any eye contact at all....perhaps it was being reserved for Premium package customers...! Entertainment poor by comparison with previous cruises. Theatre group had a couple of decent shows but the ‘Cabaret’ acts were poor....particularly when you consider the cost of this cruise. There was a reasonable Phil Collins tribute (although why he felt the need to keep doing the splits was somewhat bewildering) and a comedian, Jon Courtenay, was the highlight. The rest was forgettable. The last comedian had taken 36 hours to get to the boat....and spent the first 20 minutes of his act telling us all about it...he needn’t have bothered....he died on his backside. Dining was good...but let down again by lack of drinks waiters in Sea View....and just lack of availability in main dining room, particularly for ‘anytime’ diners. Big shout must go to John, our Cabin attendant, who was outstanding and also Tessa, a waitress in the main Theatre. Both could teach the bar staff a thing or two about customer service. It actually seemed that the staff in the lower paid positions actually offered the best service.....maybe when they get to Bar Staff they are encouraged to turn their smile off...! The stop offs were mostly good; we made our own arrangements for each one because of the extortionate prices of the onboard excursions. Shame they only had one ‘pool party’ which was in Barcelona because we stayed on till later. The sonly rice would have to improve considerably if I were to consider Celebrity again, particularly in view of the prices of the 2020 cruises....particularly on the new boats. Read Less
1 Helpful Vote
Sail Date: July 2019
Wife and I decided to book cruise since the Hard Rock vacation didn’t turnout very good last year at Punta Cana with her getting bad sick. As title says this was our 1st so nothing to compare to other than resorts we stayed at. ... Read More
Wife and I decided to book cruise since the Hard Rock vacation didn’t turnout very good last year at Punta Cana with her getting bad sick. As title says this was our 1st so nothing to compare to other than resorts we stayed at. Overall it was a very good vacation. Our room attendant was top notch along with our waiters in the dining room we ate dinner at. I’ll just give review step be step as I remember it. Flew from MSY to FLL where Celebrity people where waiting on us to bus us to ship. All went well except bus driver was annoying about getting tips for loading luggage. Luggage went straight from bus to rooms which was nice except again the guys moving them seem like something bad could happen to them if they didn’t get tipped. Once on the ship I thought the breakfast, lunch and dinner were pretty good to be serving that many people. We even loved the hamburgers and hotdogs served by the pool and ate lunch there several times. We bought the drink package which we didn’t drink as much as I figured we would. Think we got to drunk the first couple days and calmed way down after that. We never tried any of the restaurants that cost extra but I heard some people saying they were better than what the normal dining was but we were fine with it. The majority of the crew were very hard workers and were very professional compared to resorts we stayed in before. I thought the pools would be bigger but most people rather laying around them which the ship had lots of chairs in the sun and under shade roofs which was very nice. Only complaint was the bed/chairs around the pool are packed so tight it hard getting in and out of them. The crew in this area done a very good job but there were two taller blacks guys working the upper pool deck bar being aggressive for tips. We tipped around $150 to the staff but when people act this way they get nothing from us. Now that I think about it they were the only staff members we didn’t like so that’s pretty good for that many people. We went to several shows that were very good especially compared to some of the resort shows we been to but maybe not what you would see at a nice Casino we have on the Mississippi coast but these were free without being a big gambler. We upgraded to a room with balcony and it was nice to be able to sit outside. Room was bigger than I expected and in very good shape with a nice bathroom. We have a smaller cruise scheduled with friends in February that we will have an interior room so will know more then if it was worth it. I booked straight from Celebrity and the only thing I was misled about was the dress code. I understood her as there would be a couple dinners that people dressed up for and the rest were nice casual clothes so we were thinking nice shorts and golf shirt or something. After being there I find out they don’t want you sitting at the bars in shorts except if your outside by the pool. I guess everyone already new this but we didn’t so we packed completely wrong. I am fine if that is what is expected but the people booking these need to let us first timers know. We didn’t do any of the excursions because most are not worth the money we have done in the past so elected to just visit the areas on our own. First stop was Key West which is really nice and we rented a motor scooter and had a good time on it exploring the island. I rented it for the whole day and should have just done four hours because in the afternoon it’s packed and hot in the traffic. Next stop was Costa Maya which if you not going on excursions to see the ruins or something I would hang out at the pool. The people at the shops will aggravate you continually to buy something in their shop. They will give you something free and want to see your sea pass. They must be able to charge against it some how and it’s tied to your credit card. I would keep sea pass in your pocket when your not on the ship. Cruise lines should warn about this if they can charge you like that. I may be wrong but why do they insist at seeing it. Next stop was Cozumel which was nice you take a taxi to town for $8 for two people. Lots of shops selling the normal tourist stuff but we finally had enough of them trying to pull you in their shops so we went back to the ship pretty early. Some people said it depends on where you go but we had no idea and just got out where taxi stopped. One couple was saying it’s fun to rent car and drive around island but the way they drive I would be afraid of being in an accident in Mexico. Next stop was Costa Maya which was best place of all. People in the shops didn’t pressure you and they had public beach to hang out on with the best water you could imagine. The stops in Mexico you had to pay for the excursion to beach unless you knew how to get to public beach which it wasn’t advertised on the ship. Also Mexico had a lot of sea grass washing in but the water is beautiful. Next back to Fort Lauderdale and the only issue we had was they got us off ship early then we had to wait till our number came up to get luggage were there were no bathrooms. I suggest carrying your on luggage off so you get off first. We were not told we could do this but many people did. We paid for transportation from airport to ship and back at the end of cruise and the only thing we had trouble with is the bus was not marked on which one we were supposed to be on so had to walk around asking different drivers. But overall we had a very good vacation and would book with Celebrity again. This review is all over the place but I’m sitting in airport waiting on flight and figured I should try and help someone out that never cruised before. Read Less
1 Helpful Vote
Sail Date: July 2019
This cruise was by far the most terrible as far as customer service. Dining room room experience was awful, had to wait 15mins for water, bread was very hard and food was not at all appetizing. Attitudes were displayed as if the wait staff ... Read More
This cruise was by far the most terrible as far as customer service. Dining room room experience was awful, had to wait 15mins for water, bread was very hard and food was not at all appetizing. Attitudes were displayed as if the wait staff was irritated. It was very stuffy, a.c. Was not working to full capacity. Bar staff in the club was awful, attitudes, very slow and unenthusiastic with the exception of Sean (China) Santosa (Indonesia)@ the red rum bar they were AWESOME!!!! Give them a raise!!!! The public facilities were at minimal use, the dryers were broken and washers half washed the clothes. Pool areas were congested, maybe consider an adult only pool area. Food selections were always the same in the buffet area. Debarkation was very very slow and not very organized. Not very pleased with this cruise. This was my 6th cruise, hope things get better. Read Less
Sail Date: July 2019
We lucked out with the weather. Spectacular sceneries. Great company. Everyone friendly. I am a frequent cruiser, been on different cruise lines; sorry to say that Princess isn't my top choice. Compare to Celebrity: Princess ... Read More
We lucked out with the weather. Spectacular sceneries. Great company. Everyone friendly. I am a frequent cruiser, been on different cruise lines; sorry to say that Princess isn't my top choice. Compare to Celebrity: Princess Ruby ( and Regal) has smaller cabin, their mini suite that my sister used is same size as a stateroom balcony on Celebrity. Food quality in Dinning room is mediocre. Food in buffet is a hit or miss . We ate @ the Crowne Grill, the food was good, but the service was poor. The waiter jr was serving the drinks, she served Martini in a regular glass, and she was having a problem understanding what we were trying to order. The waiter was rushing to take our orders after he made us wait a long time to come to our table , eventhough the dinning room was almost empty. Entertainment again mediocre. Photo Gallery: a RIP off. $25/photo, no deals. On Celebrity $15, if you buy more we get all kind of deals. I am not bitter or mad, just writing an honest review. One more thing, if you buy pop can(6) package on line, you have to order them to your cabin, and take a can with you ( in your purse ) to dinner anywhere on the ship, or else they will charge you. Better order soft drinks from fountain. Liquor and wine package much much more expensive than Celebrity. Do not book on Lido deck15),specifically front of the ship, the gym will be right above you, you can hear weights being dropped at all hours. Read Less
1 Helpful Vote
Sail Date: July 2019
The entertainment was terrible. The food was okay. Nothing spectacular. The wait staff were excellent. Some even remembered our names. The price you pay for this cruise is too much for what you get. The entertainment was the same people ... Read More
The entertainment was terrible. The food was okay. Nothing spectacular. The wait staff were excellent. Some even remembered our names. The price you pay for this cruise is too much for what you get. The entertainment was the same people all the time in different places and times. The one singer was horrible. I had to leave until he was done. Some of the staff even said he was terrible. In the mini suite we had one bed for 3 people and a sofa bed that was like sleeping on a metal frame. Very uncomfortable. I said something about it. Nothing was done, except to not open the sofa bed and have me sleep on the couch. I would NEVER take a Princess cruise again. I was so disappointed. I have been on other cruises and they were great compared to this poor cruise.The excursions were pricey and you got the same when schedule on shore for a lot less. Read Less
2 Helpful Votes
Sail Date: July 2019
My husband and I decided to cruise on the Celebrity Equinox because it had great reviews and was named one of the top cruise ships. We cruised 7 days out of Fort Lauderdale. The ship is huge and beautiful. The main dining room was ... Read More
My husband and I decided to cruise on the Celebrity Equinox because it had great reviews and was named one of the top cruise ships. We cruised 7 days out of Fort Lauderdale. The ship is huge and beautiful. The main dining room was elegent and perfect. The staff and crew on the ship was friendly and helpful. we had 1st class service through the duration of our trip. However, the activities offered on board is vey limited. Each day we would get an agenda with the days activities delivered to our cabin and was disappointed in what was offered. Most activities were not included and had an additional charge. Most of what was offered was just a ploy to get you to spend more money. There was a "Jewelry Making Class" that I attended. The agenda stated that guests would learn the craft of jewelry making and then take those skills to create their own unique piece of jewelry. We showed up for the class and was brought to a display case with pandora-type charms and bracelets. The "jewelry Making Class" was to pick out a charm and put it on a bracelet, this was their idea of making jewelry. Of course the price of the charm and bracelet were an additional charge. The ship had art and jewelry auctions that were absolutely ridiculous. All pieces had an outrageous reserve price. There is good information about Park West art auctions on the internet and I would highly advise anyone taking a cruise to read the stories and reviews. My husband and I felt like the entire cruise we were pressured into buying something "extra." We were also bombarded daily with crew members trying to sell us drink or dining packages. We were basically harrassed at dinner daily with by waiter trying to sell us bottles of wine. I overheard a group of kids complaining about the lack of activities and how unhappy they were. I totally agree with them, this cruise is not for kids. My overall opinion of Celebrity is not very positive. We were rather disappointed in our cruise and will try a different cruise line next year. Read Less
Sail Date: July 2019
ship needs revamp. dining ok if you like a curry or high fat foods.Entertainment .poor. The only good thing about this cruise were the bar and waiting staff and the ports of call . Only ate in main restaurant four times as was put off by ... Read More
ship needs revamp. dining ok if you like a curry or high fat foods.Entertainment .poor. The only good thing about this cruise were the bar and waiting staff and the ports of call . Only ate in main restaurant four times as was put off by the chicken drumsticks chips and gravy,hardly a la carte. Buffet curry eggs and onion rice for breakfast or full English dripping in fat. cruised many times before and have never had to leave a bad review .you need a new cruise director as his vision of good entertainment is perhaps suited for an old peoples home at best.Kids club was a joke and they wanted $25 to ice a cake where as on all other cruises this would have been free . We spent in total £9000.00 on this holiday for two adults and two children paid for a la carte got chicken drumsticks paid for our children to be entertained did not happen,paid for great entertainment was not entertained Read Less
4 Helpful Votes
Sail Date: July 2019
We chose this cruise because we live in the Caribbean, and wanted an opportunity to explore other islands, and this was by far the most affordable option. We live in Barbados, and this particular cruise makes a round trip to and from the ... Read More
We chose this cruise because we live in the Caribbean, and wanted an opportunity to explore other islands, and this was by far the most affordable option. We live in Barbados, and this particular cruise makes a round trip to and from the island, eliminating the need for a flight. Getting on and off the ship was a painless experience, and both the Carnival staff and the customs and immigration officers who work at the port are pleasant, efficient and professional. Beware of San Juan though - the immigration process was a lengthy wait. THE SHIP Being first time cruisers, we didn’t know what to expect, but it only took us a few hours to acclimatise to the new surroundings and get our sea legs. The Carnival staff were helpful, wearing “ask me” shirts for the entirety of the first day to ensure all the guests could ask their questions without feeling awkward approaching about staff members. The ship itself is on the smaller side, only made abundantly clear when we were docked next to another cruise liner, but this meant it was more manageable to navigate! The decor was a bit outdated, but the public areas were always clean and inviting. They have so many activities going on at the same time, and they make do with the space they have, so don’t be surprised when you’re walking in the hallway and have to make your way through a crowd of people listening to a band playing IN the walkway itself. CABIN We selected a twin bed cabin with an ocean view and it was the perfect size for two people. The layout of the room maximized the space and it did not feel cramped at all. There was plenty of storage space and the bed was very comfortable; a welcome sight after a long day exploring. The windows were clean and with minimal sea salt on the outside, so we could take a picture of the sunrise or sunset or port of call through the window without seeing any little smears. (Perfect for when you’re feeling lazy and don’t want to leave your bed). The towel creations were cute and the steward assigned to us was awesome at making the room feel like a fresh new start every day. Before we even met him, he knew our names and throughout the cruise would make a point to greet us if we saw him out and about. Very friendly and pleasant. ENTERTAINMENT and SHORE EXCURSIONS Our cruise director on board the Fascination was Mel, who was a young lady with boundless energy - the definition of hype. She was part of the fun team, and did a great job at making sure all the entertainment was engaging and enjoyable. Every day, a “fun times” package is slipped under your door with the activities planned for the following day, and there is something for everyone. Art auctions. Bingo. Karaoke. Dance parties. Trivia. Casino. Comedy nights. Board games. And these are the planned events. There are many more things to do just by walking around the ship - giant chess, pool, spa, mini golf, water slides and even a small library if you want a quiet moment to read. But as much as there is to do ON the ship, we booked this cruise to experience the islands, and there was something exciting on every island that we visited. So many options of shore excursions to appeal to people of all ages and particularities. You want to ATV across the island? Check. Take a bus tour? Check. Lie on a beach? Check. Swim with turtles or dolphins or rays? Check. Zip line? Check. Shop? You bet. We enjoyed all of our ports of call, and while it’s out of Carnival’s control, the guide really does make a huge difference re: the quality of the tour. The shore excursions are locally operated and the companies work with the cruise line, so while Carnival makes the connection for you, they don’t have control over the individual who takes you on the tour. It’s the luck of the draw who takes you out to visit the island, so cross your fingers for a good guide! Because we embarked in Barbados, the shore excursions did not show up on the carnival website when we booked, so do not be alarmed if this is the case for you. When you board, you can book on the ship, with low chance of the tours being filled. Also, because we boarded in Barbados, the carnival app did not work throughout our entire trip - “technical difficulties”. Hopefully they fix this soon. DINING There are several dining options included in the ticket price - both casual and slightly more upscale. The buffet, pizza, deli, burger and taco options (on the Lido deck) are all exactly what you would expect quality wise, so we were not disappointed. We enjoyed everything that we ate in the MDR for both breakfast and dinner. At dinner there is an option for “rare finds” for the more adventurous diner, and we had the opportunity to try some cuisine that we wouldn’t usually try (eg: frog legs). If you like sushi, Bonzai Express had some delicious options. You have to pay extra, $5-7.50US per roll, but it was worth it! We definitely gained our obligatory 5lbs over this trip! SERVICE One of things I enjoyed about this experience, was that on every employees’ name tag they listed the country where they were born. There are people from ALL over the world working on this ship - Philippines, Indonesia, South Africa, Mexico, England, the Caribbean, Australia, Myanmar, Columbia Serbia, and this list goes on. When you take this into account, you can be a bit more understanding when a staff member speaks to you in absolute earnest, but in broken English. I myself can speak only one language, and I think it’s awesome that they are expanding their horizons and learning a new language while they work! I would not be able to do it! Everyone on board was either cordial, pleasant, friendly, or outgoing. I received no bad service at all. Because we did not plan to spend the entire day on board, we did not buy a Cheers drink package, opting to just buy a drink here or there throughout the evening. If you have no intention of drinking alcohol while on this ship, be aware that the staff who work as roving bartenders are like Liam Nesson. They will find you, and do whatever they can to encourage you to have a few drinks. If you ARE looking to drink and have a good time, you will be well taken care of. OVERALL In essence, we were looking for a hotel that could move us around the Caribbean while we explored new islands, feed us along the way, and give us some entertainment options during the afternoon/evenings while we were on board. That is exactly what we got. 7 days was the perfect amount of time to spend on board, as towards the end we were starting to feel burnt out (as we went on excursions every day). We loved this cruise so much that we are looking to book our next one to visit more places. We had a lovely vacation and we hope you do too! Read Less
2 Helpful Votes
Sail Date: July 2019
After reading reviews of all the lines serving Alaska, I chose Celebrity because I thought it would offer great service and dining, along with enough activities to keep my 10 year old grandson engaged. I also did not want a megaship ... Read More
After reading reviews of all the lines serving Alaska, I chose Celebrity because I thought it would offer great service and dining, along with enough activities to keep my 10 year old grandson engaged. I also did not want a megaship offering too many on-board activities as I wanted him to be interested in the excursions of the port cities and not want to stay on board. I also wanted to fly in/out of Seattle and wanted four ports. Embarkation and disembarkation were both smooth. Crew members were helpful. We booked Concierge class. It would have been helpful to receive a list of perks. We did not have robes or binoculars in the room when we arrived although our wonderful steward brought them to us when asked. We also had a welcome lunch on embarkation, a concierge dedicated to just this class and a couple of special events we were invited to. When we booked, our fare was not much different than a regular balcony room but I'm not sure how much this class was actually worth. My grandson enjoyed the Fun Factory. There were many children on board as this was summer and Alaska. He particularly liked being able to check in and out on his own. He made friends to pal around with and there were many activities that engaged the tweeners. The entertainment was great. We went to both musicals as well as the magician and comedian. The only one lacking was the impressionist. We also attended talks by the naturalist and historian that were quite interesting. We also enjoyed the live music which was in many locations on the ship. As for activities, we participated in many of the nightly games. My husband loved the gym and yoga classes. I did daily line dancing and meditation. We also took a swing dance class. We did excursions in all ports. The Skagway mushers' camp was a real highlight. We also enjoyed the White Pass train, the Wildlife Safari and Beach Bonfire, and the Lumberjack Show. We were a bit disappointed with the Mendenhall Glacier and Salmon Bake as you only see the glacier at a distance. In retrospect I wish we had explored Victoria on our own. The O Canada bus tour wasn't that great and was pricey for what it was. All these tours were booked on the website or on the ship. Note that the prices increase the closer to embarkation date. We did the Mt. Roberts Tram on our own. We usually had room service breakfast as the buffet gets quite crowded. We ate at both the buffet and main dining room for dinners, preferring the main dining room. Both venues offered a lot of choices. We had one meal in the Tuscan Grille that was excellent. My grandson loved the trip and did not want to come home. We all wished we had more days. I am already planning another trip. Interesting note--Capt. Tasos announced on our last day that it was his last day on the Solstice and that he would be moving to the Equinox. He is a captain who gets involved with the passengers, playing sports and games, and making the rounds. He has a great sense of humor and added to the enjoyment of this cruise. If this cruise is representative of Celebrity I cannot recommend it enough! Read Less
4 Helpful Votes
Sail Date: July 2019
Just returned from a 2 dayer on the Grand Celebration. July 25-27. A few things have changed and some I did not know about. If you receive a match comp for the casino it is for the tables only. Not for the slots. If you receive free ... Read More
Just returned from a 2 dayer on the Grand Celebration. July 25-27. A few things have changed and some I did not know about. If you receive a match comp for the casino it is for the tables only. Not for the slots. If you receive free drinks. You pay the 18% gratuity when ordering your drink. So if you get a free $9.00 drink your cost is only $1.62. Can’t beat that. Bingo has changed and not for the good. Price is way out of wack. Extremely high for what it is. $25.00 for 7 cards and only ONE game. Cover all. Normally there are 3 games. The slot tournament does not pay out cash. Only casino play for tables or slots. No evening buffets unless the ship is basically full and then maybe. Last cruise on there the evening buffet was excellent. The first evening in the MDR, neither my wife or I cared for anything on the menu. I ordered a burger and fry’s. Second evening we ate at the grill before they closed at 5:30. The ice-cream was ice milk. At lunch is was OK . Just before they closed it down, it was terrible, gooey. The pizza was very good. As were both of the lunch buffets. Everything was excellent. Breakfast was excellent. The shows were really very, very good. Better than what I remember. The comedian was very good. Getting on and off went very smooth and fast. Frozen drinks were terrible and tasted real bad. First one was a so called Miami Vice YUK! Took it back. Then a Pina Colada, YUK took it back. Mixed drinks were excellent and they even had my wife’s Moscato wine. On the Celebrity ships you had to purchase the bottle $45.00 + 18% By the glass on here. She was very happy. The day at Freeport Harbor was hot, but a beautiful day. Took our usual walk over to there. Three other ships were docked there. The area has been added to. A lot of new buildings and businesses. Everything was very clean and freshly painted. Less than a 10 min. walk from the ship if you cut through the Taxi parking area. The ship as usual, was very clan and looking good considering its age. Everyone working on the ship had smiles and were very nice. It is a great short getaway, considering the cost of the cruise. Worth it for sure. One couple we talked to hated the island but liked the cruise and the ship. It was their first cruise. Not sure what they did not like. Typical island and nothing much different from other island activities. I attached a picture of the vendors and business right there at Freeport Harbor. Read Less
Sail Date: July 2019
A TRAVEL OF REST AND RELAXATION FORGETTING ABOUT DAY TO DAY ISSUES Meeting great people and exploring alaska. Seeing the ocean and being her guest. All successes brought by this glorious ship. Not focusing in on negatives or ... Read More
A TRAVEL OF REST AND RELAXATION FORGETTING ABOUT DAY TO DAY ISSUES Meeting great people and exploring alaska. Seeing the ocean and being her guest. All successes brought by this glorious ship. Not focusing in on negatives or gotchas that can happen anywhere to anyone. Buckets of beer: groups of beer drinkers can save by ordering buckets of beer. You get four or five beers in a souvenir bucket at a per-beer cost slightly cheaper than ordering individual bottles. Despite the staterooms' slightly aged appearance, princess has kept up with necessary improvements, including the addition of flat-screen tvs and the line's signature luxury beds, which are (not) insanely comfortable and will have you sleeping like a baby gorrilla. Best Tour: https://www.myalaskatours.com Tour itinerary varies depending on the location of your ship! Each tour will include at least 3 stops in some of these famous establishments: The world famous arctic bar, home of the happy bears! The creek street cabaret, home of ketchikans amazing music scene. Bawden street brewing, utilizing local flavors to bring you amazing beers. Sourdough bar, featuring dozens of historic ketchikan photos on display. Fat stans lounge, built on the site of the old spruce mill. Thank you! Read Less
5 Helpful Votes
Sail Date: July 2019
Loyal Marella customers. This was our second cruise on this ship. It has definitely improved since our last voyage on her - you can tell that the team have settled in and the snagging issues from earlier this year have gone. The ship ... Read More
Loyal Marella customers. This was our second cruise on this ship. It has definitely improved since our last voyage on her - you can tell that the team have settled in and the snagging issues from earlier this year have gone. The ship is being maintained nicely and the public areas are still very fresh. The only snag being that the air conditioning didn’t seem to cope very well when the ship was in port. Our cabin was one of the two Royal Suites on board and it was worth every penny. Very luxurious and comfortable. There always seemed to be some form of entertainment going on around the ship. We saw a few of the shows and also watched the comedians (note to the unaware - stay well away from the front few rows If you don’t want to be the butt of any jokes!). We preferred the pianists in Flutes and Aperitif over the more formal entertainment like the shows. As always with Marella, the thing that made it so good was the service that the staff offered. So many of the staff remember us from previous cruises - it was lovely. A special thanks to Simina the sommelier, the wine tasting she does on sea day is really good fun and informative. She looked after us for the rest of our cruise surprising us with nice wines. Dining was great. From the al a carte dining we went to Surf and Turf, Kora La and the Dining Club. All well worth a visit! The only downside with this particular cruise has to be Naples airport. Really really bad. Stressful. Made better by the fact that the TUI cabin crew warned us before we got off that it ‘runs on Italian time!’ That bit of good humour kept everything in perspective. We waited on the aircraft for 40 minutes on the tarmac before the busses came to take us to the airport. We were told by the screens to wait at luggage belt 5 and then an hour later were told to move to belt 1, and then it took another 30 minutes for luggage to arrive that then got stuck at the entrance to to belt and other passengers had to pull it through. It was also quite a walk to the coach transfer in the heat so if you do have anyone in your party with a disability make sure you ask for assistance. The return experience was just as shambolic with no where to sit while you wait (think people actually arguing over seats!!!), so again if you struggle I would be requesting a wheel chair. Read Less

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