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2 Helpful Votes
Sail Date: May 2019
Just back from 28 day cruise on Olsen’s Black Watch. We are in our early 60 s and very active, most on the cruise are in their eighties plus, low mobility and not active. Great for them to get a cruise holiday but frustrating if you want ... Read More
Just back from 28 day cruise on Olsen’s Black Watch. We are in our early 60 s and very active, most on the cruise are in their eighties plus, low mobility and not active. Great for them to get a cruise holiday but frustrating if you want plenty of activity. Golf putting, carpet bowls in the corridor, whist, bingo, British singalong dress nights did not appeal. Ship was being constantly worked on so noise all over including windows being replaced on upper decks, toilets not working, information about destinations not great or non existent. The entertainment ranges from amateurish to good, the crew provide a lot of input. It is an old creaky ship which during storms bounced around. Disembarkation was appalling with low mobility people having and causing problems. A double decker bus shuttled people to trains with lower deck for suitcases including zimmer framed etc. and upper deck for passengers. The late arrival and departure of these ‘coaches’ caused many of us to miss our connections. Food is okay, staff ok, gym a bit limited, all areas busy and yapping all the time. All in all a great cruise for those who have low mobility but a snooze fest for others Read Less
Sail Date: May 2019
This ship is big but not wholesome. They have no clear directions for what is happening when. It takes multiple attempts to reserve a special dining room because you have to walk to the dining room to reserve it and those dining room ... Read More
This ship is big but not wholesome. They have no clear directions for what is happening when. It takes multiple attempts to reserve a special dining room because you have to walk to the dining room to reserve it and those dining room staff are not available 24x7. Why can you just reserve online or at guess services? Everything that is an event show or plain dinner on the ship has a waiting line. The entertainment is good IF you can get in! They don’t let you change your reservation BUT make changes to the reservations themselves without your awareness or approval! Worst ship I been on out of 7 ships. The first show had technical difficulties, the second show on the next day got post-form. The third day show we were late due to a specialty dinner and then we were not let into the late show because we couldn’t change our reservation online. This ship just sucks!! No fun, just constant issue and waiting lines. Just think of something you want to do and add 15-30 minutes for the waiting line!!! Read Less
Sail Date: May 2019
I chose this cruise because I heard it had high ratings and was a short 3 day cruise. I really enjoyed everything and the fact that it had a structured schedule of entertainment and activities. We had a great experience at Lotus spa and ... Read More
I chose this cruise because I heard it had high ratings and was a short 3 day cruise. I really enjoyed everything and the fact that it had a structured schedule of entertainment and activities. We had a great experience at Lotus spa and got a couple's massage and hair style.Every personnel was so kind, knowledgable and helped us in every way. We were very satisfied with them. I was really happy that there was 24 hour cafes and room service along with daily live music that one could dance to. All the entertainers were so talented, I was impressed! We had so much fun and danced, ate and drank a lot. We had a chance to relax while at sea. It was absolutely wonderful and my boyfriend proposed to me on the last night we were there. It was truly a special adventure as it was a special occasion and our first cruise together with the exceptional service of the Star Princess Cruise. Read Less
Sail Date: May 2019
2-days cruise price awesome. Neither pools on ship were operational for the entire cruise. Both had closed signs on them. Ship needs a major overhaul, caution tape everywhere and not sure if its always like this or if they are updating ... Read More
2-days cruise price awesome. Neither pools on ship were operational for the entire cruise. Both had closed signs on them. Ship needs a major overhaul, caution tape everywhere and not sure if its always like this or if they are updating but there were no signs that they were remodeling or a sign saying excuse our mess. Everything is an up charge. You pay for an add on packages and when you go to cash in on them there is like 18% charge + a gratuity added at the end of your cruse for each person in your party. Returning boat left port late at night so they view while cruising was null. Food was nothing to write home about and drinks were $$$. When you first board they hound you for drinks, following you around trying to sell Bahama mama with souvenir cup, to the point you have to get rude with them to leave you alone. The room was clean and nice size. Overall was not impressed i would give it a D. Read Less
Sail Date: May 2019
As a diamond plus member and having cruised on Mariner transatlantic several years ago, I was excited to try the newly refurbished ship. I was not disappointed. My cruise was the first Mariner 4-day sailing out of Port Canaveral. Most ... Read More
As a diamond plus member and having cruised on Mariner transatlantic several years ago, I was excited to try the newly refurbished ship. I was not disappointed. My cruise was the first Mariner 4-day sailing out of Port Canaveral. Most experiences/activities were near perfect! Meals in the main DR were timely, tasty and HOT. Service was outstanding. Windjammer food was excellent - plenty of choices - and HOT. Servers in Windjammer were very helpful and doting. The addition of new 'rides' - flow rider, etc., looked to be very popular. The new hand wash stations at the entrance to the Windjammer is an excellent upgrade. There were far more activities on board than I have previously seen on 4-night cruises - and they were well organized and ON TIME! The new Coco Cay is an outstanding get away for families. In summary, Royal has a true winner with this ship! Read Less
Sail Date: May 2019
This was my second Carnival cruise, the first about 10 years ago. I wasn’t much of a fan the last time but Carnival Victory managed to win me over, in spite of my reservations. Here were the pros and cons: Cons: -The hallways were ... Read More
This was my second Carnival cruise, the first about 10 years ago. I wasn’t much of a fan the last time but Carnival Victory managed to win me over, in spite of my reservations. Here were the pros and cons: Cons: -The hallways were noisy at night. I expected this so I had already braved myself to endure it. -The food was only mediocre compared to Disney Cruise Line, Celebrity, and Norwegian. However, it wasn’t bad. -The bed was very hard. -The ship is aging, and while they try to maintain her, some of her facilities are showing their age. For example, several elevators had tiles missing from the floor. Accent lights were out in random spots all over the ship. The whirlpools and pools showed major wear with the finish rubbing off and showing rust. Pros: -The ship was clean. Very clean in fact. This made up for the wear due to age. -The service was great. These folks are proud of their ship. -The Cruise Director, Filipe is phenomenal. He was friendly, energetic and approachable. He seemed to genuinely care. -The onboard activities and entertainment were great and diverse. All in all, I felt like the value and experience for the price was great. The crew and service more than made up for the cons that I had. Would I book another Carnival Cruise? Absolutely, already have. Would I try and book a newer ship, yes. Read Less
Sail Date: May 2019
My husband and I cruised on the Harmony of the Seas for our Anniversary. We were interested to cruise on a big boat without the price tag of a seven day cruise. Harmony gave two, three day cruises in early May before it started regular ... Read More
My husband and I cruised on the Harmony of the Seas for our Anniversary. We were interested to cruise on a big boat without the price tag of a seven day cruise. Harmony gave two, three day cruises in early May before it started regular seven day cruises from Port Canaveral. We were excited to take advantage of the opportunity. Harmony is a very, very beautiful boat. She is new, updated, sleek and technologically advanced. The decks are so huge. I can see where it would be easy to become lost. But, after a few days, its easy to catch on. The boat is divided by colors: blue, green, yellow, and orange. But, if the halls and stairs were labeled, I missed it. We had a great cruise and would sail on Harmony again. But, cruisers must be prepared for a TON of people. There are people and lines everywhere for the first day. Then, it starts to even out. Thus, embarkation was very, very crowded. But, we made it through security and onto the boat in just about 25 minutes. We chose to park off site at the Raddison in Port Canaveral and it was efficient and easy. Food: We totally avoided the Windjammer on the first day and made a beeline to the Solarium buffet, which was delicious and had plenty of options (the Solarium didn’t open until Noon on embarkation day). The Solarium never seemed crowded and there were always plenty of shade and chairs. We also had a bite at Park Café and Sorrentos; both were very good. Park Café offered an awesome bagel bar in the mornings and it was actually really, really good. We ate one hot dog at the hot dog stand on the Boardwalk, and tried to get several more hot dogs… but the hours were squirrely and even when the hot dog stand appeared open, staff would not serve… very strange and kind of frustrating. We ate dinners in the Main Dining Room, which provided great service and great food. One night, we were out of the Main Dining Room, within about 65 minutes, which was awesome! We also requested a table for two during breakfast in the Main Dining Room. After a little humming and hawing, we were accommodated, which was really nice! I was SO disappointed the Main Dining Room was not open for lunch when we were in port at Nassau. I was really looking forward to avoiding Windjammer and having a relaxing lunch… but no luck. On the day we were in port, there were only two (free) food options available…. Windjammer and Park Café. Since we had yet to be at Windjammer, we decided to bite the bullet and try it. It was crowded, but the food was very good. They even had a ice cream bar in the back, with staff scooping different flavors. That was very unexpected and very nice! So, I should not slam the Windjammer too much. But, the best dining experience we had was at Jamie Olivers. I highly recommend up charging to Jamie’s. We went for lunch and it was the highlight of our cruise. The service from Daniel was suburb and the food was absolutely amazing! We let it slip it was our Anniversary, and they treated us so very well. Casino: We had fun playing in the casino. The craps minimum was $10 and we found low-limits for Blackjack in the cruise compass for $6. The dealers were fun and the crowd was great too. Shows: When checking in online, I noticed there were options to reserve seats for the shows. So, I was confused when there were TONS of people in long lines to get show reservations. Then, when we went to the shows, there was no one “checking” to make sure we had reservations. I inquired about this, as I was confused. If you arrive at the shows 10 minutes prior to start time, the show becomes general seating and anyone is welcome. We never had a problem getting a seat and we arrived just moments before the show started. I didn’t care for the water show, but my husband loved it. My husband walked out of Grease, and said it was boring with no sets and inconsistent dancing. But, we both agreed Columbus was THE BEST SHOW we’ve ever seen on a cruise boat. Columbus was totally entertaining, funny, and we didn’t want it to end. The Ice Show was good too. There were men dressed as women in the opening scene, which was very painful to watch (it seemed to be purposeful and part of the show). But, after that, the ice show got a lot better. Water Slides/Abyss Slide: The Ultimate Abyss is one awesome slide! You start on Deck 15, aft and slide down to the Boardwalk. The slide is not scary. It has fun lights, wind, and sounds during the slide. The best part is even before sliding… the view at the top of the slide are amazing. You are allowed to have a cell phone (they show you how to tuck it away) and you can tuck away sun glasses too. If you have bare shoulders, bring a sweater or shirt to wear, as they won’t allow uncovered shoulders. Don’t bring your coke glass, as you’ll have to leave it and then retrieve it later. This looked like a giant pain for guests. On the flip side, the water slides on Deck 15, forward were very, very disappointing. The Perfect Storm was a disaster from the beginning. The lifeguard at the bottom of the slide made us remove everything…. Jewelry, sunglasses, waterSOCKs, and even my WATERPROOF watch. This was a complete turn off, as we had to take valuables back to the room and leave flip flops and watersocks by our chairs. Then, we had to trudge through the boat, barefoot, which was gross to me. The lines were long and they are overly cautious with when guests can slide. Once on the slide, it was so slow, dark, boring, and especially slow, I was glad when it finally ended. Honestly, my hair didn’t even get wet. Did I mention how SLOW the ride was? So, this made us even more frustrated… why have us remove all our jewelry, go barefoot, with THAT SLOW of a ride?? It was a complete turn off. Save your time and go on the Ultimate Abyss or do anything that’s fun. It would have been helpful to know there are more “rules,” besides the ones posted on the signs. I hope by reading this review I’ve saved you some time. Diamond Lounge: The Diamond Lounge was wonderful with great service. The food was good and the drinks were plentiful. Since there were so many Diamonds on the cruise, they opened up a second option for lounging, which I thought was a really nice touch. Thank you! Read Less
2 Helpful Votes
Sail Date: May 2019
First, the date I chose was purposeful and intentional! It rains 98% of the time. May is the least rainy time if the whole year. It did not rain a single time, at any of our stops and the sun came out! I figured, if I'm going to ... Read More
First, the date I chose was purposeful and intentional! It rains 98% of the time. May is the least rainy time if the whole year. It did not rain a single time, at any of our stops and the sun came out! I figured, if I'm going to Alaska; I want to see snow and it all melts in the summer months... So May it was! We experienced sun, snow, green spring/ early summer colors and seriously, it was AMAZING!!!!! At every single stop the locals kept saying "You picked a good day. No rain today, and it rains every day here". The ship itself is well maintained. I only encountered ONE rude crew member and it was an American crew member in the gift shop. Everyone else was superb and helpful and kind. Our first stop was Juneau. We went whale watching. The crew on the boat were knowledgeable and friendly and very helpful! We saw humpback whales (a mom and baby) that breeched several times. We also saw eagles and and see lions and seals! Our second stop was Skagway. We booked 2 excursions because it was a long day in port. First we did a zodiac rafting adventure which I highly recommend! We were outfitted in all weather, WARM, sub Arctic deck suits with goggles, gloves, and face masks. Captain Jen was incredible as was her crew. She made the ride FUN by doing donuts in the middle of the water multiple times. We saw waterfalls that blew our actual minds and eagles and sea lions of all different varieties and otters playing in the water. We stopped for several photo ops. We were brought back to the staging area by the ship where the next excursion started. We did the 3 hour White Pass Railway Adventure. I don't even have words to do that trip up the mountain justice. It's not an exaggeration when I say the views were spectacular and impossible to really process at first. We saw lush green mountains and snow covered mountains side by side. We learned a lot about the gold Rush and how the railway was made, etc. Going through the mountain tunnels was exhilarating. You can't go to Skagway and not do the White pass Railway. We cruised Glacier Bay next. Please do yourself a favor and book a balcony (try to get an Aft Balcony. They go FAST and there are only 20 on the ship) and bring binoculars. I was brought to tears by the stunning beauty!!! You don't understand how INCREDIBLE it was. We watched the Margorie Glacier calve. First you hear rolling thunder then you see part of the glacier crash into the water making huge splashing waves. Some of the glaciers are ice blue and others not so much. When you cruise Glacier Bay, Carnival gives you warm blankets to cuddle up with so you don't freeze to death. All along the way we saw whales breeching and see otters floating lazily on their backs with their cute paws and heads just above the water. This was one of my favorite days!!! I was pretty much euphoric all day. Our next stop was Icy Straight Point. I didn't book an excursion here but my friend in the cabin next to me did. She went whale watching and saw multiple whales breech very close up. She also went on a bear excursion and saw brown bears. I was a little jealous if the pictures she got. We rode into town and saw how the natives live. Then we went to The Crab Shack. GO TO THE CRAB SHACK!!!! There we got Alaskan King Crab legs that were HUGEEEEE and Bloody Mary's full of crab meat, shrimp, and a crab claw!! The crab the best we've ever had and we were unexpectedly so full it wasn't even funny. Finally we went to Ketchikan. Here is my ONLY complaint. We were only there for 4 hours which is ludicrous because Ketchican is huge and we didn't get to experience even a quarter of Ketchikan. We did a Go Kart Adventure thru the rainforest. It was a gorgeous, sunny, dry, day so we didn't need the rain gear offered. The ride was kick ass and although I've seen some people complain that it wasn't long enough; we found it to be the perfect length. We stopped for a few beautiful photo ops and a quick snack and water. Our guide was Rhianna Marie! We wanted to put her in our suitcase and bring her home. She was GREAT. Our next stop was Victoria BC. from 7pm - 11 pm. Honestly, that's a huge waste of a stop. I would much rather have had more time in Ketchikan. I got the feeling they stopped in Canada just so Canada could try to make a few bucks off of the tourists. Not this girl! Let me just close by saying I will be booking another Alaskan cruise!!! You couldn't pay me to go in the heat of summer and get rain EVERY DAY and miss all the snow and be hot. Who wants to be hot in Alaska!? Not me.... Read Less
3 Helpful Votes
Sail Date: May 2019
Embarkation and disembarkation went smoothly, but that was it. This trip was advertised 2 days in Cuba, and it was only 1 day. The 2nd day we departed at 5AM. The bar staff overall looked bored and/or angry, the hallways smelled like poop, ... Read More
Embarkation and disembarkation went smoothly, but that was it. This trip was advertised 2 days in Cuba, and it was only 1 day. The 2nd day we departed at 5AM. The bar staff overall looked bored and/or angry, the hallways smelled like poop, my stateroom bathroom was moldy and gross, smelled like a public restroom that has never been cleaned. There was glass on the hallway in front of our stateroom and my friend cut her foot with it. Very unsatisfied. Food made me and 3 of my friends sick and overall was below average. Margaritas and cranberry juice tasted like pure chemicals. After that I didn't even feel like trying any of the other mixed drinks. On top of it, the water was yellow one night. The toilet water was yellow and the sink was too, not sure why... don't even wanna know. I called and complained and got 20% off my next cruise, valid for a year... I would not recommend this ship. Many other guests were complaining because they did not have hot water in their stateroom. There were a couple of good things: the shore excursions both in Key West (Parasailing) and in Cuba (Old Car tour) were very good for the price and the staff was amazing. The rock wall climbing staff was very nice and helpful and the shoes were clean and new. Finally, a shout-out to Mario and Maha from Phillippines, our servers, who were very happy and provided great service. Read Less
2 Helpful Votes
Sail Date: May 2019
Try to avoid seeing the ship Dr. at all costs, they charged 2 consultation fees of $150 for the same visit. The medical staff wanted to push all kinds of unnecessary tests on our mother. We went in for an Azo pill and left with a $1431.00 ... Read More
Try to avoid seeing the ship Dr. at all costs, they charged 2 consultation fees of $150 for the same visit. The medical staff wanted to push all kinds of unnecessary tests on our mother. We went in for an Azo pill and left with a $1431.00 bill! We were given the run around about the crazy expensive billing. That alone will cause us to not use NCL again! The food taste the same in every restaurant, it was typical buffet food. Book your specialty dinners as soon as you can. The good spots fill up quick. Book your excursions directly with the tourist company’s and save about 40%. Make sure you close out your bill early and question the charges. Several people were held back on the ship just to find out their bill had been paid. The process to disembark was not explained well and caused confusion and frustration. Read Less

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