Cruise Ratings
99,776
53,999
35,105
19,795
11,989
See Reviews For
Sail Date: September 2019
We chose this cruise for our honeymoon because of the raving reviews about the service and luxury of the ship and Seabourn. We were highly disappointed. Our room was probably the worst on the ship and this may be the main reason for ... Read More
We chose this cruise for our honeymoon because of the raving reviews about the service and luxury of the ship and Seabourn. We were highly disappointed. Our room was probably the worst on the ship and this may be the main reason for our disappointment. 843, next to a service area and below the pool bar service area. Crew started work everyday at 4 am. It was unreal as we woke up to horrific noise of dragging pool chairs and other noise we could not identify, every morning at 4 am. I am not exaggerating. We had to call and beg for the noise to stop and for work to start at a reasonable time. Seabourn did not care and did absolutely nothing to help us get rest or move us to an available cabin (the ship has vacant cabins). No one EVER returned our calls as we were told would happen or do anything to assist or make our stay better. I worked in hotels and resorts for over 15 years and there are many, many things that could have been done to make our stay more enjoyable. Our bathroom smelled like urine and items from the previous guest were still in the room including hair in the bath tub and shower. It was actually quite nasty as we were tracking where the long black hairs were moving around our bathroom each day as our room was supposedly cleaned. Our room attendant was really sub par and didn’t not respond to our requests. She actually asked us to leave 90 minutes before we were to vacate our room on the last day so someone could strip our bed. Come one! I mean we were already awake most of the nights as all of the luggage on the 8th floor was moved via the service elevator next to our room, and don’t forget the regular 4 am shift that was the loudest of the entire trip because Seabourn simply didn’t care as we were leaving in the morning. The coffee shop was wonderful! The Sushi restaurant food and service was wonderful and we ate there for lunch almost everyday. The Restaurant was excellent as well, for food and service. The entertainment wasn’t for anyone in our age range but it was excellent for the majority of the passengers in the 60+ age group. We knew this booking and it was okay because we wanted a relaxing honeymoon and quiet time together. Lots of puzzles, crosswords, and needlepoint workshops to do if you like that sort of thing. Seabourn could have selected better ports to visit as we were disappointed about the industrial working ports we visited on this cruise. More options for Marina days as there was only one and it was cancelled due to wind. I understand that most senior citizens may not be interested in marina day activities but since the rest of the voyage was really planned for them, have some options for active adults. The gym was small and had extremely limited options. We would have liked a peloton bike or two to use in the gym since there were no spin or fly wheel classes (or room for any). We did workout in the gym every day and did a 60 minute run off ship at the ports where we felt were safe places to run. Happy to be home and to get a good and full night sleep. Read Less
2 Helpful Votes
Sail Date: September 2019
The ship overall looks old and the decorations are cheesy and tacky. The art hanging on the walls in the main gallery area have broken frames. Their suites are small. The dining rooms served a lobster dinner that totaled 4 bite and we ... Read More
The ship overall looks old and the decorations are cheesy and tacky. The art hanging on the walls in the main gallery area have broken frames. Their suites are small. The dining rooms served a lobster dinner that totaled 4 bite and we had to go up to the Lido deck to actually have dinner .As for entertainment, only four singer, but.eight performers, everyone should have at least one song in every show. In the soul performance there’s two blonde girls two white boys ...two dark-haired girls and two young men of color. It was racially and culturally insulting that everything was preformed by white singers. Magic show A+! Servers Are very polite and well mannered I saw people vacuuming dusting and cleaning day and night. And our room Stewart was phenomenal I felt pampered like a princess. As for our ports of call they were dirty and full of beggars and thief’s. only one was worth seeing. Read Less
1 Helpful Vote
Sail Date: September 2019
First of all, this idiot company planned an itinerary which would have brought us to a Korean port on a national Korean Holliday, something that should have been known well in advance. Then after paying for the voyage and the refund ... Read More
First of all, this idiot company planned an itinerary which would have brought us to a Korean port on a national Korean Holliday, something that should have been known well in advance. Then after paying for the voyage and the refund deadline passing, they tell the paid up passengers that the only Korean port is cancelled because it falls on a Korean National Holliday. How was this not known in advance? Why wait till everyone is paid up and then announce the itinerary change? Next, the food is the worst I’ve ever had at sea. Everything is unseasoned and cooked to death, ostensibly to please the many Australian/British passengers. The blandest food I have ever tasted - we’re talking “home-for-the-aged quality”. No herbs, no spice, no salt. It’s like they have a flavor extractor in the kitchen. Canned cat food would probably have more flavor. Deserts are hideous gelatin and cornstarch monstrosities - for example: we’re talking custard that is so rubbery you can take a spoonful, bang it facedown on a plate, and the custard bounces back without a dent — total over-gelatined rubber. Towels in the bathroom on this new ship are like sandpaper. How do you even find towels like that? The room is nicely appointed and modern. The staff seems nice enough, but are forgetful and disorganized. I would be asked 4 times by 4 different people if I’d like something to drink then watch all the tables seated after me get served while I’m ignored and have to get up ad go to the service area to get my own coke or water. Need silverware! Plan on getting that for yourself too. This happened multiple times during the first 5 days. I’ve got over a week to go with this terrible food and bad service. Worst cruise decision in 30 years of cruising. Carnival would have even been better. How did viking make the best cruise line list? Read Less
Sail Date: September 2019
Yes it was a great price for a suite with other spiffs thrown in. However, Dorian did cause issues. Were were not contacted with final details until 6pm the day before the cruise. Had to be at Jacksonville port between 2 and 6 pm. We ... Read More
Yes it was a great price for a suite with other spiffs thrown in. However, Dorian did cause issues. Were were not contacted with final details until 6pm the day before the cruise. Had to be at Jacksonville port between 2 and 6 pm. We would park at Jacksonville port and take a 2.5 hour bus ride port carnival and the cruise would end at Jacksonville port. Okay, not a major deal for us because we were driving. This is our second experience with Carnival not able to handle some bumps in the road during embarkation and disembarkation. We arrived at 1:30pm busses waiting. It’s 95 degrees and outside. It’s was a ridiculous wait. Had several empty busses just sitting there waiting to be loading. You had port security checking boarding passes and Id ( why I have no idea why ....we never entered the port and carnival was checking boarding passes and Id). Obvious no preplanning and no one actually in charge. Busses hold 50 people and carnival staff were trying to figure out how to load the busses. The boat is dated which we expected. Our balcony cabinet was clean and had plenty of room. Had no issues with cabin or steward. Ships’s staff was generally courtesy and helpful on the cruise. Food was below average. The only good meals served were breakfast and guys hamburgers. The buffet served the same meals for lunch and dinner. For three days they served roast beef or prime rib.(I could not identify by looking at it). They served cold baked ham the last day and 2 inch size pieces of fried chicken with little meat and mostly bones. Myself and other cruisers could not determine what part of the chicken they came from. The food in the dining room was boring. Nothing but average diner type selections. The pizza on Carnival is usually good..but not on the Ectasy. The pizza had a little sauce and some cheese and whatever topping you wanted. Pizza was dry. The deli....well I can’t give it more than a two. I ordered a BLT. It was served on sourdough bread. The bread was so tough..it was like biting into a piece of leather. The ship’s design blocks any head winds on the outside decks. If you are at the pool level you will not feel any breeze at all. If you are on the level above the pool area you will not feel any breeze at all. You have to be at the front to the ship to get any kind of breeze. This design does not go well with 95 degree weather. If you outside and not in the pool you will be roasting. The only things that worked great were the bartenders and disembarkation. We were off the ship at 8:30. I don’t recommend this cruise. Read Less
Sail Date: September 2019
This was my first cruise. I do have to say the embarkation and disembarkation went smoothly. All the crew/staff members were extremely helpful and nice. My Stateroom Steward was Sebastian. Sebastian was very helpful, caring, kind and ... Read More
This was my first cruise. I do have to say the embarkation and disembarkation went smoothly. All the crew/staff members were extremely helpful and nice. My Stateroom Steward was Sebastian. Sebastian was very helpful, caring, kind and hardworking! I did encounter a couple of issues, my bedding had some stains on them and our sink was plugged up. I reported my issue to Sebastian and he had the issue resolved in a blink of an eye. I do have to say I was not impressed with the pool area- The pool appeared green and about 300 people in it at one time. There is an adult (21+) area that had two jacuzzies and gave me the same feeling as if the water was dirty. So I did not go swimming in the pool areas at all. As for the food, everything was GREAT! I felt that the menu accommodated to all people. The shore excursion we chose to do was the ATV. Our tour guide was Diego. Diego was funny, knowledgable, friendly which made for a fun and entertaining ride. TWO THUMBS up for Diego and his crew! One thing that I did not like about the ATV was the route/course that Carnivals promotes on the website, is not the actual course you will be riding through. Carnival needs to update the website cause that is false advertisement. Read Less
Sail Date: September 2019
To spend seven days on the Baltic as guests with the Nautica-crew as host is unique. It is the experience of a week in a floating five-star hotel. Everything, with a small exception, was perfect. The accomodation, the infrastructure, ... Read More
To spend seven days on the Baltic as guests with the Nautica-crew as host is unique. It is the experience of a week in a floating five-star hotel. Everything, with a small exception, was perfect. The accomodation, the infrastructure, the maintenance of the rooms and, last but not least, the great choice of excellent food, cannot be toppled. The major experience, nevertheless, is the disponibility and the kindness of the crew, from 41 different nations! All men and women, from the Captain to the single sailor, are kind, very attentive, helpful and friendly. The standard of the rooms is superior and the available space generous. The crew shows and lives an "esprit de corps" and a "unité de service". One point has to be improved by the management: it is not acceptable, nowadays, that a couple can only dispose of one free WLAN account and has to pay (a lot of) money for further accounts. A couple, today, has two cell phones and to tablets/computers. At least three accounts have therefore to be included in the basic offer! Please adapt this NOW. Read Less
Sail Date: September 2019
Mikey is awesome he is full of energy keeping everyone interacted with lots partying dancing and Making your vacation at sea very memorable I’ve been on many carnival cruises and out of all this director is the best...he is funny and ... Read More
Mikey is awesome he is full of energy keeping everyone interacted with lots partying dancing and Making your vacation at sea very memorable I’ve been on many carnival cruises and out of all this director is the best...he is funny and makes everyone feel special. The Boat is awesome newly renovated many things to do so plan daily your activities. Kids have a great time leaving the adults to some alone time. The staff are great people always asking you if your okay or need anything extremely polite. The shows are live and you feel like your watching g a broadway show. FOOD FOOD FOOD GALORE...you are never left hungry 24 hr food stations...all you can eat ice cream and much much more...I recommend this cruise lune to all you want to have a great time...if your looking to be left alone and not bothered Carnival is not for you...Try NCL for that...Mikey keep up the awesome work...Vicky V. Read Less
Sail Date: September 2019
After reading some of the negative reviews about this ship we had our concerns prior to the cruise. We like to think our standards are extremely high and we expect a good service. This cruise ship and all the staff on board ... Read More
After reading some of the negative reviews about this ship we had our concerns prior to the cruise. We like to think our standards are extremely high and we expect a good service. This cruise ship and all the staff on board totally surpassed our expectations. We chose this cruise for the wildlife and the experience of going to an area that is inaccessible any other way. Yes, the Grand is an old lady now but there were really hardly any concerns or negative comments we could say about the ship itself. We booked the Owners suite on the back of the ship and the perks of being in a full suite were fantastic. From being personally escorted to our state room on the first morning in San Francisco, minibar set up, welcome bottle of champagne, refreshed water and ice every day, extensive fruit bowl, fresh orchid delivered to our room, speciality suite breakfast in the Crown restaurant every morning, free laundry ..... the list goes on and on. We also had a designated concierge contact Lucy, who called numerous times, just to check all was to our liking. On the first night we had a free speciality dinner in the Crown Grill which was fantastic and every other night we ate in Da Vinci club class restaurant. The staff were so attentive in every restaurant we went into, we never came across anybody who was anything less than professional and friendly. Giovanni and his team always went over and above what was necessary to give us a great experience every evening, even remembering our preferences after the first night. We cannot really comment on the evening activities as we tended to enjoy a pre-dinner drink at the Explorers bar (fantastic frozen Margaritas) then go for dinner and then we would go back to our room and enjoy the facilities in our suite and balcony. This was the same for during the day as well, we wanted to see the wildlife rather than sit indoors, so again we spent most of our days at sea on our balcony. We were extremely lucky with the weather and had glorious sunshine most days. Read Less
1 Helpful Vote
Sail Date: September 2019
If you and read this, this cruise is probably not for you. We take Royal for their brand consistency and attention to detail. This one fails. IF YOU PLAN AN EXCURSION IN ENGLISH it will be cancelled and you wont find out until you ... Read More
If you and read this, this cruise is probably not for you. We take Royal for their brand consistency and attention to detail. This one fails. IF YOU PLAN AN EXCURSION IN ENGLISH it will be cancelled and you wont find out until you get there. After questioning staff we are told most are cancelled as there is insufficient English speaking passengers on the ship signing up. On ours there were probably no more than 3 or 4 passengers on the ship with English as a primary language. If we knew we had zero chance of an excursion we could have found something else. They call this a "Cultural Cruise" but who knows what that means. Royal needs to be up front that this cruise is not your normal cruise (even staff admit it). The bars are empty. I do mean empty. One bartender could not even make a rum and coke. I had to tell her what bottles were rum. The ship is for a Chinese audience. Even the Irish Bar serves Chinese food. The specialty restaurants were good but expect nothing but Chinese food in the rest of the dinning areas. The food is nowhere near as good as any other Royal cruise we have been on. Staff is nice but the normal Royal International staff is much less prevalent and Chinese staff seem a bit untrained. All staff is polite and mostly helpful so nor problems with the staff and as for the excursion desk, their hands are tied by Royal Corporate. Do yourself a favor and save your money. Royal should not be offering this cruise to an English speaking market. Its not up to their brand expectations and you will be left frustrated. Read Less
3 Helpful Votes
Sail Date: September 2019
My wife and I chose this ship, because we love the Oasis class. Unfortunately they didn't raise the bar. The cabin was great. They made the balcony bigger, but at the expense of the tub. I am just under 6 feet tall, and they mad the ... Read More
My wife and I chose this ship, because we love the Oasis class. Unfortunately they didn't raise the bar. The cabin was great. They made the balcony bigger, but at the expense of the tub. I am just under 6 feet tall, and they mad the tub so narrow I couldn't stand in it without my feet being curved. It actually hurt to take a shower. The final day I had to stand with my feet together to take a shower. Also, the partial glass screen on the tub, is not attached. I almost did a header and fell out of the tub the fist time trying to get comfortable. Be careful . The public restroom was another miss, with a tall , small urinal. Again I am just under 6 feet tall, and I had to stand on my tiptoes to use the urinal. What were they thinking. Lets make a urinal that only 6 foot 6' people or taller can use. There were many puddles on the floor, and that's all I'll say. Then there was the food. Is it me, or is RCL buying cheaper and cheaper food? The food was terrible. I took a chance and tried a specialty restaurant, when the Coastal Kitchen had absolutely nothing on the Menu that night that my wife or I could stand. I paid extra to stay in the Junior Suite so I could eat there, and it was disappointing . I have had nothing but bad luck trying RCL's specialty restaurants. Trust me, there's nothing Special about them. My last cruise was on the Independence of the seas, and my wife and I tried the Specialty restaurant plan. What a waste of money. 2-3 hour waits. Rude service. The couple next to me complained, and was berated by the waiter. Awful food. We tried to cancel after the 3rd try, but was told we couldn't get a refund. We didn't care and lost the rest of our money. On the Symphony I tried Hooked. It was terrible. The service was fast and friendly, but I just couldn't stomach it. They started me off with this cheese biscuit. It was old, hard and had no taste. Then I was brought a crab and clam chowder. I was half way done, when I bit into something that sounded like either a shell or glass. I tried another bite with the same result, but found what I hoped was a shell. I stopped eating it. Then they brought me my shrimp cocktail, and it smelled funny almost like bleach. That was enough. I stopped and called over the waitress and told her I couldn't eat here and wanted a refund. I was then made to repeat everything 2 more times and grilled by the chef, but got the refund. The food is getting worse every year on RCL. So much so, That I am not going on another RCL cruise. Even the trusted pizza at Sorrento's was bad.I am now going on their sister company Celebrity , because the food is supposed to be a lot better , and they have a NON-SMOKING CASINO!!!. You can smell the smoke within 20 feet of the casino entrance. It's really bad, and they have a new drink policy that's horrible. If you earn 2400 points in a year you get free drinks in the casino. Now you can only get 1 drink every 10 minutes. Also the one staff complaint was that this was the only RCL cruise I've been on, where the bartenders were rude. The bar was open a few minutes before the casino and they were serving drinks. I went to the counter and asked for a drink, and they berated me, and told me I had to wait for the casino to open. When the casino opened, I went up to the counter again to ask for a drink, and the Bartender snapped at me that I had to wait until the casino was open. I pointed out to him that it was, He didn't believe me. I then pointed to people , right in front of us playing the slots, and all he said was "Oh'. then got my drink. Also I was ignored a lot by the Bartenders because I was Prime (Free Drinks), and I didn't have to pay for my drinks, and I guess there would rather wait on paying customers. I was ignored several times a day. It was really frustrating . It's like the new policy was invented to prevent you from wanting to get a drink. Well it worked. I usually lose a lot of money in the casino to get the points for the free drinks, and this is there new way of saying thanks? They really should have someone that is/was a guest to check out their designs,new policies and food before implementing them on new ships, that way they could avoid all these mistakes . RCL , Please upgrade the food. It's really bad when Kraft Mac & Cheese is 10X better than yours. On the good note, was the service. As usual the service was excellent. I have no complaints at all, except the Bartenders in the Casino. My room steward did a fantastic job, as so did the wait staff in the restaurants. I thought the Independence of the Seas was my least favorite ship, but Symphony comes very close. Hopefully they will see this, and improve everything, but i doubt it. Read Less
Sail Date: September 2019
First thing embarkation. Out of Charleston, SC was super easy no long lines and on and in the ship without faster to the fun. Hint- Deck 5 has BBQ that was awesome and we avoided the crazy Lido deck before leaving. Muster Drill- Is what ... Read More
First thing embarkation. Out of Charleston, SC was super easy no long lines and on and in the ship without faster to the fun. Hint- Deck 5 has BBQ that was awesome and we avoided the crazy Lido deck before leaving. Muster Drill- Is what it is. James made it fun when we got to the area. Just do it and get it over with. Dinner-food was above average in dinning room. JIJI and Bonzai Sushi was the best food on the ship 5/5. The steakhouse had a horrible hostess made us not go back. The steak was only okay but for $38.00 you get enough food to make up for it. Entertainment-all the shows were nice and the comedians were really funny. Bars- Inside bars are the best and can make any drink. Serenity deck could only do basic drinks and frozen stuff. Great cruise and will do it again in the future. Highly recommend. Read Less
1 Helpful Vote
Sail Date: September 2019
Because of the hurricane Dorian our 7 day cruise was delayed leaving from the Port of Miami. This resulted in us missing the first 2 days of our cruise. Other than that everything went perfectly. Boarding went very well. We had ... Read More
Because of the hurricane Dorian our 7 day cruise was delayed leaving from the Port of Miami. This resulted in us missing the first 2 days of our cruise. Other than that everything went perfectly. Boarding went very well. We had requested 2 wheelchairs to board and after 10 minutes the chair pushers arrived and very carefully pushed up the jet away to the ship. This was the first time we were in a fully air conditioned jet away. It made it very comfortable. We were taken directly to the buffet and seated at a reserved table for handicapped passengers. As soon as we got in line a crew member immediately came over and asked if they could help hold the plates. We thought that was very caring and thoughtful. After eating we went to our cabin and checked with the front desk to see if any handicapped cabins had opened up since when we booked none were available. We were told they had to check with the guest services manager, Chanel, and call us back. Since we had an outside cabin moving us to an inside handicapped cabin was a downgrade. After seeing the other cabin we immediately agreed to switched since it gave us so much more room for our walkers and no steps into the shower. We noticed there was no note in our cabin with instructions for the Meet and Mingle Party so we called the front desk and they were able to tell us the information. They said the letter would come later. We went to the life boat drill and were relieved that we did not have to stand for an extended time. Since we were. Black Card Members we were able to dine in the Surf and Turf Restaurant one time at no charge. The service was excellent as well as the food. Food in the main dining room was okay and the service was excellent. Our cabin had a small TV with remote that had a built in sleep timer. The air conditioner was very strong so we asked for more blankets. The cabin stewards were always dressed in very elegant uniforms. They did an excellent job in keeping the rooms neat and clean. We were able to get room service every morning and had breakfast in bed at no charge. The pool was wonderful, it was salt water. They had a fully automated chair lift to help handicapped persons in and out of the pool. The pool temperature was just right. Nearby the pool was a Gelato Bar which was free and delicious. There also was a pizza bar which had several different kinds of pizza. There also was a hot dog, sausage and burger bar near the pool. Every day they had at least 3 Trivia games which we enjoy. We love to play so we can expand our knowledge and also for the competition. Maverick was our favorite Trivia caller. Their game of Quest was a lot of fun. Their shows were excellent. The movie theater was very spacious and comfortable with a nice sound system. We loved all the Ports of Call. We were fortunate to be invited to have dinner with the Captain and the Hotel Director Robert. The Captain had a great sense of humor. He also was very informative. The food was excellent and the service was elegant. When it came time to debark we had to get up early and were wheeled off the ship quickly. Special recognition to Chanel from Guest Services, Maverick from Cruise Directors staff and Joice , translator, who was an all around angel. Thank you for making our cruise really special. Read Less
1 Helpful Vote
Sail Date: September 2019
I wanted to try Scenic because I wanted an all inclusive vacation where I did not have to worry about anything. We had first class food and service all the way. The crew and passengers were friendly. The excursions were well done with ... Read More
I wanted to try Scenic because I wanted an all inclusive vacation where I did not have to worry about anything. We had first class food and service all the way. The crew and passengers were friendly. The excursions were well done with no detail left unturned. I liked the electric bike option and we used them several times. I had a medical problem while docked in a small German town. Every effort was made to make my situation easier, and we were back on the ship within a short amount of time. The tour director was funny but very detailed oriented. The cabin was very comfortable and decorated nicely. Bedding was luxurious and the bed was extremely comfortable. The pace of the cruise was just right. My only downside was when the cruise was done, I didn’t want to leave. I could have traveled another two weeks with them. Read Less
Sail Date: September 2019
I decided to take vacations the last moment (needed a break from a stressful work assignment) so once I decided on the destination, an Alaska cruise, I got what was still available so it wasn't really a thorough choice. Some other ... Read More
I decided to take vacations the last moment (needed a break from a stressful work assignment) so once I decided on the destination, an Alaska cruise, I got what was still available so it wasn't really a thorough choice. Some other lines were selling out fast, the Norwegian Bliss still had a mini-suite (better accommodations were sold out) so I took it. This was my first cruise so I didn't know what to expect, but I was overall pleasantly surprised, with many ups, but also, there were a few downs. The good: the Norwegian Bliss is a very new ship, and it is tastefully decorated, with everything in top shape and working order. The service is unbelievable, with extremely friendly and helpful staff everywhere. We didn't have a single negative experience with the staff. We were impressed with how they were always willing to help, with a smile, and were very efficient, knowledgeable, and professional. The Norwegian Cruise Line must have an excellent training center for the staff! We felt pampered! Some of the food was surprisingly good. The La Cucina restaurant served one of the best Italian meals I've ever had, and I'm half-Italian (I'm a dual citizen of Italy and the United States), I know Italian cuisine very well. Food Republic was delicious with original items, very well-presented. Los Lobos was very tasty too, with Mexican food that benefits from a modern touch. The one meal we had at the complimentary Manhattan was excellent and almost as good as what we had in the paid specialty venues above. Breakfast at The Local was tasty and peaceful. The swimming pool area and the hot tubs were clean and pleasant, and never too crowded. The Observation Lounge is a very cool and relaxing space, and they have tasty snacks and a nice piano bar. I really enjoyed the cast of the musical Six (the other musical, Jersey Boys, I didn't attend because I had seen it already), and the Beatles cover band at The Cavern. A duo of Phillipino male pianist and female singer were excellent. The silent disco with earphones at the Social was cool. The bar that specializes in Mojitos was good too. The wine bar The Cellar was excellent, with very good tasting events, including lectures by a very knowledgeable sommelier. I've been studying and tasting wine for decades and still, he surprised me with some information that I didn't know. The stand-up comedians were very, very funny! My wife very much enjoyed the Spa. She had several treatments there, and found the staff to be competent, and with prices similar to what she pays elsewhere. I didn't frequent it. She also liked the Gym with Yoga and Aerobic classes. Gift shops were good; my wife gave me a beautiful Scuderia Ferrari watch and I gave her a nice necklace. These were both well-priced. Other guests were friendly, polite, and we had some nice conversations. Embarkation was easy and fast. Disembarkation, however, was rather slow, with long lines and long waiting times. The bad: The Norwegian Bliss, together with the similar Norwegian Joy, are two of the biggest ships in the business, and the elevators, 16 in total, were overwhelmed. Often, the elevators were full when they reached our deck, and we had to wait and wait for an opportunity to get in. This ship should have the double of the number of elevators they offer. It's a pity that obviously, this can't be changed. The architects should have planned it better: for a ship this size, add more elevators! Some of the food was rather mediocre. The two restaurants with the best reputation, Ocean Blue and Le Bistro, were paradoxically very weak. For example, I had a steak with five peppers at Le Bistro, and I had to abundantly add more pepper to get any flavor at all, and the meat was overcooked although I asked for medium rare. Again, I lived in Paris, France, for 5 years and I know French cuisine very well. Everything we had at Le Bistro was bland and a pale imitation of good French cooking. Ocean Blue was also rather unremarkable. We had better seafood in the other venues, as compared to this one that specializes in seafood. Weird. Two of the three main complimentary restaurants, Taste and Savor, were also very mediocre. The Garden Cafe serves a buffet, and the food there was rather unappealing as well, not to forget, it was very crowded and chaotic. A particular breakfast at Savor was almost disgusting, with a croissant with scrambled eggs that looked like it was microwaved, so mushy the croissant was, and Eggs Benedict that were pretty dry and chewy. Some of the live music was atrocious. First of all, the selection is geared towards Country and Pop, two genres I don't care for. There was absolutely no venue that played jazz. For a cruise line that is registered in the United States (as well as the Bahamas) and sails to and from mostly American cities (with the exception of Victoria, BC) with most guests being American, it is weird that they don't present at all the most quintessential American genre, jazz. I also enjoy classical music and there was none to be found. The blonde female pianist was terrible, often botching the musical lines. The rock band Blue 4, oh my God, they must be the worst I've ever heard! Slow, low energy, poor playing, and mediocre voices. I can't believe the cruise line can't find better musicians. As a matter of fact, in the talent show featuring members of the crew, there were two waiters who sang much better than most singers who were hired for the live music! It would be nice to have an indoor swimming pool for the cold weather. Apparently they do have one in The Haven, the upscale section of the ship, but it's only for the guests of that section, which was sold out when I booked my cruise. The shore excursions in general were expensive and not a good value. Some were enjoyable but others were rushed and confusing, including, it was hard to find the correct buses outside. Maybe it's the luck of the draw since there are so many options, but unfortunately some of the ones we picked weren't that great. We bought them from the cruise line website and later realized that the same excursions are offered elsewhere for much cheaper prices. Oh well, I guess next cruise I'll be smarter. A couple of them were good, though. The art auctions weren't good. We found most of the art being sold, to be very tacky. Funny enough, the one piece we liked inside the art venue, wasn't for sale; it was part of the permanent ship decor. So, overall, I'm pleased with the Norwegian Bliss, but I do think they need to hire better musicians, be a bit more even in terms of food quality, and it would be lovely to have more elevators and an indoor swimming pool, although these structural issues are set in stone and can't be changed. Read Less
Sail Date: September 2019
Overall a nice experience. Great cabin, balcony was well used and steward was perfect. Food was not up to other Princess ships I've been on but service was wonderful. I should clarify, Horizon Court Buffet at times reminded me of ... Read More
Overall a nice experience. Great cabin, balcony was well used and steward was perfect. Food was not up to other Princess ships I've been on but service was wonderful. I should clarify, Horizon Court Buffet at times reminded me of college dorm fare. Shows were very good. The most annoying thing was the constant announcements of sales. Yes, they have to make a profit but sometimes it's the little things that make a customer feel special. It was exciting to receive a packet in the post with documents, luggage tags and great expectations of an upcoming adventure. Now you have to print yourself documents etc etc. Nice touch at the end of the cruise was the airlines luggage program. Bags whisked away not to be touched again until you land at your home airport. Note the Star is getting a bit long in the tooth. Showing some age, it gets hard to maintain a ship after 15 years of service. Read Less
Sail Date: September 2019
We traveled with friends who had chosen this cruise before we decided to go. Embarkation was the easiest and fastest of any cruise we have been on. This was our 6th, 2nd on Norwegian, 1st to time to Alaska. The only entertainment we saw ... Read More
We traveled with friends who had chosen this cruise before we decided to go. Embarkation was the easiest and fastest of any cruise we have been on. This was our 6th, 2nd on Norwegian, 1st to time to Alaska. The only entertainment we saw was Jersey Boys. It was a good show. Most of the entertainment was in small venues. Even the main theater was small in comparison to other ships we've been on. Specialty Dining was not included in our Sail-A-Way cabin, but we paid extra for it to spend dinner with friends whose cabin did. It is not worth spending any extra, especially Ocean Blue which cost an additional $14 per person. Shore excursions were expensive and not always what it was advertised to be. Time in port was too short. In Ketchikan we only had time for our excursion. Time in port at Victoria is a joke. We didn't bother to get off the ship. We docked at 8pm and had to be back before midnight. Service was generally good other than waiting in lines. Overall, we did had a good time. Read Less
Sail Date: September 2019
We started our cruise from Seattle, staying overnight at the DoubleTree hotel at Seattle, booked through Princess Cruises. I would recommend this hotel prior to a cruise. Part of the booking the hotel was the Transfer from the airport ... Read More
We started our cruise from Seattle, staying overnight at the DoubleTree hotel at Seattle, booked through Princess Cruises. I would recommend this hotel prior to a cruise. Part of the booking the hotel was the Transfer from the airport to the hotel and Hotel to the ship. The embarkation was very fast of the ship through checking and security on board in 20 minutes from getting of the coach. Of the three cruises we have been on this was by far the fastest. Our cabin was on Caribe deck 502, it was small as was the bathroom, the balcony was large as was the flat screened 32 inch tv that overpowered the room, you have to be careful not to hit your head on the corner of the tv which i did on occasion. The queen size bed was very comfortable. plenty of hanger space and I liked the shelving unit too, incidentally the safe was not working. The washroom was very small compared to the other cruise ships we have been on. The shower is vey tiny, a word of warning be careful with the shower faucets, the number are printed on the shower faucet and cannot be seen from inside the shower, you can be badly scalded if you are not careful. To read the numbers you have to get out of the shower. Dining was the biggest disappointment of the cruise. We went to the Horizon buffet when we boarded the ship as our cabin was not ready, as we entered the buffet there are two sinks where you have to wash your hands, standing there was a crew member instructing you to wash your hands, I was impressed, as it was embarkation day the buffet was busy, after lunch we decided to explore the ship, we made our way the Atrium, seeking out the Library, we found it off the Atrium, it was a small library with 3 relaxing chairs plus numerous computers, in the entrance was a crew member to give any help to those who needed it to use the computers. Most of the action takes place in the Atrium, the noise was so loud the cruise director chatting on his microphone on the highest volume setting possible, the Atrium is like a long tube reaching up through the middle of the ship, with decks and lounges going off them, how can you concentrate in the library/Internet cafe is beyond me. You can always find the Atrium by following the noise. The lounges are the same quiz games dance lessons and other entertainment are in the lounges at one time or another. The quietest place we found was the Skywalkers disco and lounge, I spoke to several people up there, they had come there for the peace and quietness, but no drinks or coffee are available. We are not open until 10pm we were rudely told when we asked a barman. There was one more place for peace and quiet and that was the Sanctuary, I believe it was $40 a day each to use, very expensive to have to pay for a little peace of silence. We found the ship was noisiest on sea days when in port it was much quieter. Back to the Horizon buffet, on the sea day my wife was ill, I left her in the cabin to go for lunch, I found a table vacant at one side of the entrance, as I entered I noticed there was no one supervising hand washing, as I sat there eating I counted 50 passengers walking past the wash stations in 10 minuted. What is the point of me washing my hands, then going and using utensils used by passengers with dirty hands. On other surmise ships and the International Cafe servers serve your food no passengers are allowed to self serve. I would class the Horizon buffet as an health risk. When we booked the cruise we asked especially for a table for two as my wife is deaf in one ear and partially deaf in the other ear, she uses one hearing aid in the partially deaf ear. She gets confused when in a crowd of people at a dinner table. On our third evening we decided to go to the Amalfi dining room our designated dining room for the 7.15 dinner. When we were shown our table we were surprised that it was set for a table of 8, I mentioned to the waiter that we required a table for two, we were told rather abruptly no tables for two are in this restaurant, I had been down to the restaurant to make sure we had a table, but during the day it was closed. The waiter then crossed examined us asking who hadn’t we been down before and also where had we eaten, we ordered our meals and ate as quick as possible, we ate in the Portofino restuarant after that Entertainment, Princess does a good job when it comes to shows in the princess theatre. The entertainment was first class Service was good except for the dining waiter who might have been having a good day. We only did one Shore excursions, that was at Skagway, we did the White Pass railway. Which was fantastic. We are a senior couple of 70 and 75 no children. We wont travel with Princess again, I realize its a family oriented cruise line, the noise levels are far to high for us.especially for my wife who’s hearing aid is so sensitive to noise. The other cruise line we used before this one, is more suitable for seniors. Read Less
Sail Date: September 2019
We paid for a 7 night cruise on the Allure and due to hurricane Dorian the cruise was shortened to a 4 day cruise. This would not have been an issue if we had been properly compensated for the shortened cruise. Unfortunately not only did ... Read More
We paid for a 7 night cruise on the Allure and due to hurricane Dorian the cruise was shortened to a 4 day cruise. This would not have been an issue if we had been properly compensated for the shortened cruise. Unfortunately not only did Royal Caribbean shorten the cruise but they cheated us by offering on-board credits that did not equal the loss in travel time or loss in ports. Originally the cruise was supposed to include three ports and we paid the port fees and taxes for the 3 ports but because the cruise was shortened we only went to 1 port and we missed out on Jamaica and Haiti. Royal Caribbean credited us only $27 in port fees for the 2 lost ports which was not what we paid. Now I do not understand how they do math but if you divide the expense of the cruise by the length and then subtract out the missing days we should have received a credit for $175 a day times 3 days the cruise was shortened. This was not the case and we were only given a total credit including port fees of $202. We were also told we would receive the unused portion of the on-board credit back as a refund which we are still waiting for and have called their customer service countless times only to be told that it is coming soon. Now with all that out of the way lets review the ship. Due to the shortened cruise the overall experience felt very much like no one cared and every thing was done with minimal effort. I understand the ship was not at full capacity and the crew may have been bored but they definitely showed they had little to no interest in making the cruise enjoyable. Everything on the cruise closed early and no matter what time of day it was we were hard pressed to find something to do. Everything seemed to have an extra cost associated with it and anything that was supposed to be free or unlimited closed before you could enjoy it. The unlimited ice cream closed at 6pm and only the paid ice cream shops were open. The hot dog shop was always closed and after 3 days of attempting to get a hot dog I finally did get one on the last day but i had to do it right before going to dinner. The unlimited pizza was terrible and on more than one occasion they were closed. The shows were always at inconvenient times and we missed several of them due to dinner times or conflicting times with other shows and everything on the entire ship seemed to close by 10pm which left us playing cards most nights just for something to do. This was by far the worst experience I have ever had and I will never sail with Royal Caribbean again. If you want to enjoy your cruise go with Carnival. Read Less
Sail Date: September 2019
We originally booked this cruise with the sole purpose of going to Cuba. Like most other reviews have stated, the laws changed and the itinerary was changed to a 6 day Western Caribbean, which we were fine with. We received 50% of our ... Read More
We originally booked this cruise with the sole purpose of going to Cuba. Like most other reviews have stated, the laws changed and the itinerary was changed to a 6 day Western Caribbean, which we were fine with. We received 50% of our cruise fare back, which was more than generous for still being able to go on the full trip. Flash forward to 2 days before our departure. Hurricane Dorian was on track to hit Florida directly, so Royal Caribbean shortened our trip by 3 days (leaving on the following Wednesday now rather than Sunday.) While we were disappointed, we understood the safety concerns and decided to sail anyway since they stated they would give us a refund for the 3 days we missed, and a future cruise credit. I'll go ahead and get the negatives out of the way (none having to do with the actual ship.) While we were thankful for the refunds, they did not inform the Empress passengers on what that refund would actually look like. On the first day of the trip, the guest services attendant stated we were getting two 50% refunds based on the original cruise fare, basically meaning we got a 100% refund. We were ecstatic. However, on the last night, we learned that Empress passengers got a refund based on the already refunded trip from the Cuba change. So for missing 3 days of our cruise, we received less than $200 back, and our cruise credit was in the same amount. Obviously there isn't any 3 day cruises you can book for under $200. We tried not to be greedy, but we felt that the compensation was misrepresented between different RC staff. We are overall satisfied with the compensation, especially since both circumstances were out of RC's control, but the communication (or lack thereof) made it confusing and frustrating. The ship itself is very well maintained. It is very small, but the layout is different than any other RC I've been on. There is an ocean view in almost every common area, which made it beautiful. The pool is small, and I could see that it would be an issue for a full sailing (we only had 600 on board, so it was perfect for us.) Most of the loungers are in the sun. I wish there were a few in the shade. The pool bar and the attendants walking around were on point. Drinks were much stronger and tasted better than on any other ship. The crew was absolutely phenomenal. I was surprised with how many crew members remembered our names right off the bat, our drink orders, etc. Friendly, talkative, and didn't seem frazzled and overworked like I've seen other crews on other ships. The Chops Grille promoters were pretty pushy, but we ended up booking since we had a cruise credit and finally understood the hype. We had a great experience. The food was amazing, service was very personal, and we didn't have to share a table with strangers. I told my boyfriend that we would have to budget for a night at Chops for every cruise in the future. I'd definitely recommend checking it out. Main dining room and Windjammer were above average compared to other RC ships. The main dining room has a wonderful view with a ton of windows at the back of the ship. If you can, try to go to dinner around sunset. The view is spectacular! We also utilized the spa. There was no sauna or steam room, unfortunately. I booked a massage with seaweed detox, and my boyfriend booked a haircut. My massage was unreal and incredibly relaxing. If you ever find yourself with a large cruise credit, the spa is certainly the place to use it! They do try to sell you some products at the end, which kind of throws off the zen you just spent 100 minutes trying to achieve, but at the end of the day I would absolutely recommend investing in the spa services. They're overpriced, but you're on vacation! :-) Our cabin was decently sized. Small bathroom. Cruise cabins are meant to be tiny, so we weren't bothered. Not a lot of storage space on this ship. Bring an over the door shoe hanger, it saved our sanity on this boat! We booked a forward, ocean view cabin. Since the ship is smaller, we felt MAJOR effects of the hurricane winds. I could feel the waves much more significantly on this boat. If you are prone to sea sickness, it's important to book a mid cabin on this ship since it's so small! Entertainment was fun. They had a solo singer that was great (Lou Gazzarra), a pretty decent comedian, and a great cast for the shows. Trivia was kind of clumsy, but always a good time. The casino was laid out differently than any other ship (split between two decks). What I loved about this ship was that it was a non-smoking casino since it wasn't necessarily contained. We spent a lot more time in there due to that fact alone. Despite its size, I don't feel like we would've been bored if we had the full 6 days (which I was originally worried about) We didn't do any shore excursions since we've been to Nassau more times than we can count. We looked in to it, but they were way overpriced for what you got. We noticed the sewage smell on the lower decks (outside, mostly), but I wouldn't say it was overwhelming. Just normal for a cruise, to us. Overall we had a great experience on the ship and would have loved for it to have been the full 6 days! Read Less
Sail Date: September 2019
Our suite was very spacious and very clean. The steward always had the room cleaned and beds made by the time we returned from breakfast. Before retiring for the evening the beds were straightened out and chocolate placed on bed. Loved ... Read More
Our suite was very spacious and very clean. The steward always had the room cleaned and beds made by the time we returned from breakfast. Before retiring for the evening the beds were straightened out and chocolate placed on bed. Loved the comforter Clean towels at all times and adequate soap was supplied. The cabin had two glass double doors along one wall. Great view. Balcony had two chairs and table and also two deck chairs. The food was excellent including excellent service. Lots of meal choices catering to any pallet. The waiters were kind, attentive and at times entertaining. They made you feel like part of a family. They went out of their way to make you feel special. Entertainment was great. The comedian on the ship was absolutely hilarious and rightfully received a standing ovation. The dancers performed like professionals. Alaskan scenery was breathtaking and I recommend the Ketchikan Duck Tour. Embarkation and disembarkation was well organized with minimal waiting times. There were plenty of people guiding you through. Lovely Cruise. A must! Read Less
Sail Date: September 2019
This cruise was to celebrate my upcoming 70th birthday and that we did. All the excursions we took were wonderfully laid out with experienced guides. The only problem I had was the amount of walking involved both on the ship and the ... Read More
This cruise was to celebrate my upcoming 70th birthday and that we did. All the excursions we took were wonderfully laid out with experienced guides. The only problem I had was the amount of walking involved both on the ship and the excursions. The Star Princess is very large, with long, well lite, narrow hallways and several banks of elevators to move you from floor to floor. With roughly 2,600 passengers and 1,100 crew members on board, that is a lot of people moving around. Breakfast and lunch seating can be a bit difficult between 9:00 and 10:00am, so go a little earlier, when it’s easier to find a table. Sharing a table with someone you don’t know can be fun and interesting. You really need to go a few minutes early for the shows you want to see because, again seating fills up quickly. But the people I met and the adventures I had, created memories that will last a lifetime. I loved this cruise and may repeat it in the years to come. Read Less
Sail Date: September 2019
Port of Miami would not let passengers board the ship on our sail date. Totally NOT Carnival’s fault. Carnival wants nothing more than their ship sailing the full length of time and packed with passengers. We stayed a total of five ... Read More
Port of Miami would not let passengers board the ship on our sail date. Totally NOT Carnival’s fault. Carnival wants nothing more than their ship sailing the full length of time and packed with passengers. We stayed a total of five nights in Miami at three different hotels. We got in on Friday and expected to sail Sunday. Long story short, we got on the ship on Wednesday. I LOVED the look of this ship! The decor is beautiful and toned down compared to the other Carnival ships we have sailed! I didn’t find the ship confined like others have noted. Also, if you have half a brain, the elevators will not outsmart you. We tried Anytime Dining and I loved it. Will definitely do that from now on. Servers were all wonderful. Food was tasty and we enjoyed the Italian restaurant as well. Only miss in the dining room was Eggs Benedict. The sauce was soooo bad! I would guess there were about 3000 passengers on board. A lot of people decided to go home versus stay in Miami for three nights. FYI—no cruise line will pay for your pre cruise hotel in the event of a hurricane. This was a great example of why we travel with a good sized contingency budget. If you can’t afford to be stuck somewhere for a few days or get home if you miss the boat, don’t go! We loved the water slides and the string quartet was so amazing!! I loved listening to them! As a comparison, we sailed on the Allure of the Seas last November, and we both preferred the Carnival Horizon. The bed on the Horizon was so comfy! Definitely much more manageable in size, and this ship did not feel like a shopping mall. Carnival does attract a “different” crowd, i.e. loud party animals, but a vacation is what you make of it. I try not to judge others, and I know I will have a wonderful time if I go with the flow. I’m personally surprised by the negative reviews here. We are already planning our next cruise on this same ship. We stayed in a spa balcony cabin, and that will now be our go to. Worth the extra $$$! We did a couples massage, but won’t do that again. Almost $400 after gratuities. We did enjoy the nice warm tiles loungers! The spa cabins are in a nice quiet area and are so pretty and calming! Nancy was our room steward. She was the best! Read Less
Sail Date: September 2019
Overall food quality was poor. Stateroom was smaller than we are accustomed to. Ship was challenging to navigate. Large ship made buffet crowded and hard to find a table. Specialty restaurants are the focus, main dining room was poor. ... Read More
Overall food quality was poor. Stateroom was smaller than we are accustomed to. Ship was challenging to navigate. Large ship made buffet crowded and hard to find a table. Specialty restaurants are the focus, main dining room was poor. Itinerary was nice and the captain did an excellent job in glacier bay. The ship is new so was in great condition. Some of the lounges were great especially the observation lounge on deck 15. The entertainment was average except for Jersey Boys which was excellent. Be prepared to walk as elevators are at each end of the ship. The adult only pool was a nice touch but small. If you are into casual dress this is the ship for you. Jeans are welcome everywhere. Cabin stateroom attendant was excellent. The specialty restaurant Le Bistro was excellent but you pay for the experience. Overall I think other cruise lines offer a better experience for the price. Read Less
Sail Date: September 2019
Having been on only 5 cruises in 16 years ( on 5 separate cruise lines), we don’t qualify as frequent cruisers, but we do regard ourselves as seasoned travellers. Our most recent trip was on the Pacific Dawn, which we picked up in ... Read More
Having been on only 5 cruises in 16 years ( on 5 separate cruise lines), we don’t qualify as frequent cruisers, but we do regard ourselves as seasoned travellers. Our most recent trip was on the Pacific Dawn, which we picked up in Darwin on the way from Singapore to Brisbane. The cruise suited us as a 6-day relaxing way of returning home to Brisbane from a holiday in Darwin. We had read the range of reviews of the ship’s recent voyages, and weren’t expecting too much. Consequently, we were pleasantly surprised. Pacific Dawn is probably in its twilight years, but has many good features. Ours was an outside cabin on deck 6, so by no means upmarket. Compared with other cruise ships we’ve been on, both the cabin itself and the shower were larger and better appointed. The bed was comfortable. Everything functioned properly, and the cabin staff were attentive and efficient. Because the journey had commenced several days before we joined the ship, our social contact with other passengers was limited. Most seemed to be enjoying the cruise, but we did hear quite a few complaints. Happily, they weren’t issues that affected us. Of course, we weren’t on board to add any notches to our cruising record or to tick off any bucket list items, so that may help to account for our genuine enjoyment of the experience. Passing through the Torres Strait and around Cape York was fascinating, with helpful explanatory commentary from the Bridge. The ship’s route followed the North Queensland coast as far as Airlie Beach, and the scenery was spectacular. Our only stop and shore venture was at Airlie Beach. The process of getting ashore by tender was slow and a bit frustrating, but returning on board was quick and efficient. Every night the entertainment in the Marquee theatre was first-rate. We did find the cruise director’s regular verbal intrusions on the performances and other ship’s activities to be long-winded and unnecessary - she has verbal diarrhoea - but that was a minor irritation. There were plenty of the popular cruise activities like trivia quizzes, karaoke and bingo, but we didn't take part in them. The food, in both the Waterfront Restaurant and The Pantry bistro was quite good. We did book one specialty dinner, in the Shell and Bones Restaurant, and found both the meal and the service quality to be outstanding. The price was also reasonable, and excellent value. We understand that this may not be a ship for the jaded cruise palate, but we thoroughly enjoyed it. Read Less
Sail Date: September 2019
We choose this cruise to go with another couple that this was their first cruise. The ship was looking good inside and out after the dry dock. We had an ocean suite on the 7th floor. Room was nice, lots of room and storage. We were a ... Read More
We choose this cruise to go with another couple that this was their first cruise. The ship was looking good inside and out after the dry dock. We had an ocean suite on the 7th floor. Room was nice, lots of room and storage. We were a bit surprised that the suite did not have a bathtub as the suites do on the bigger ships. Still had a nice big shower, but the wife really like a tub to soak in. We did the first night dining in the steak house which was very good. Service was very good. Food was great but there was a lot of food and we all over ate. The first night in the main dining room, level 3, early dining, was ok, food was good but the service was a bit slow. We were there 30 min. before we even got water and the breads. I did overhear a large group next to us complain that they had been waiting for over an hour for service. The place was full and they were very busy, so I think it might have been some new staff members. We only dining the main dining room once more and this second time the service was much better. The entertainment was very good but on the last night there was a power outage that affected the whole ship and they could not get the special effects to work in the theater so the performers just sang and danced as best they could given the short notice. We have two more cruises booked on the Freedom and are looking forward to those. Read Less

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise