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2 Helpful Votes
Sail Date: June 2019
Just returned from an absolutely wonderful 11 night cruise on the Spirit. We had not sailed Siversea in 10 years and will definitely be returning. Our past experience with this line had not been very positive and we switched to Seabourn ... Read More
Just returned from an absolutely wonderful 11 night cruise on the Spirit. We had not sailed Siversea in 10 years and will definitely be returning. Our past experience with this line had not been very positive and we switched to Seabourn but decided to try again based on the itinerary and timing near our anniversary. We embarked in Barcelona, it was qiuick and efficient but not as wrm as Seabourn. Our first impression of the ship was “dated”- perhaps it was the color scheme but the furniture style reminded me of an assisted living facility. We then reviewed the buffet in La Terrazza but opted to have lunch in the Atlantide restaurant where we enjoyed a tasty Mahi and drank a french chardonnay. The room was less frenetic than La Terrazza and the service excellent.We finished lunch and went to our Deluxe veranda suite on the 8th floor and found our luggage had been delivered-always good to get the unpacking squared away. Once again we had the impression that the suite had a bit of a dated feel to it but the space was similar to the Seabourn line and felt familiar. The shower was larger and the tub deeper but there was only a single sink.the ame/nities were very similar and we were very happy to have a jewelry box in the safe for our items. Our butler showed up shortly after and took care of several requests including a mattress topper for the bed which was on the firm side. After unpacking and attending the muster drill we showered, dressed for dinner and went to the Panorama lounge for a predinner cocktail. The ambience is different than the Observation bar on Seabourn and both have positives. We always enjoyed a seat at the beautiful bar on Seabourn where we could enjoy the bartender’s company as well as conversation with other passengers. The bar area on Silversea is small and not a focal point of the room so we chose to sit in the comfy chairs.The Silversea lounge was just that- very comfortable chairs and a very nice dance floor. I loved having a cocktail list on the Spirit and the drinks were well crafted and presented. Our reservation the first evening was in La Dame because we could only waitlist this venue for the rest of the cruise when we tried to book our reservations back in Feb. The dinner was just perfect- excellent food with delicious options and very attentive service - the only negative was that many of the tables were set so closely together that we felt as if we were joining others rather than dining as a twosome. The other restaurants on the ship were similar with many of the tables for two placed very closely together which could be positive or negative depending upon one’s table-mates. A couple next to us was forced to engage in political banter with two people on their other side told us after the other couple departed that they did not enjoy the discussion. All of the dining rooms seem to fill up each evening and everyone seemed to make an effort to dress nicely which added a touch of elegance. On Seabourn there were fewer jackets and almost no ties. We dined in La Terrazza most mornings and the selections for breakfast were quite varied and the food delivered hot and very quickly which we appreciated when we had an early excursion. We also enjoyed room service a few mornings and one evening when we were too tired too move! and our butler brought the tray-the presentation was lovely, the orders correct, and the food hot. The food in Seishin and Indoshine were nice options and we enjoyed the ambience of each restaurant. The only dinner we did not enjoy was in La Terrazza- service was on point but the food just wasn’t appealing- we only tried it once. The Arts cafe was another plus-it offered all day snacking items and we loved the option of bringing some things to the room-particularly as it was right down the hall. Our suite was very accessible to the elevators, the lauderette (which I used once,) the Arts Cafe and the pool. The only negative was the sound of furniture scraping across the deck above us- not a gigantic nuisance but I would probably go for deck 7 instead of 8. The ship’s excursions were very interesting and not overly crowded- there was always space on the bus to move around. Overall I would say that Silversea had better food and service and we really enjoyed having the services of a butler. Seabourn has prettier and more up to date venues and better entertainment. We liked the glamour of dressing for dinner on Silversea but did not like the surcharges for some of the restaurants. The welcome on Seabourn is more vibrant while Silversea is more subdued. Many of the guests on Silversea have sailed numerous times with the line and we are pleased to say that we shall be repeatIng with another cruise in the future. Read Less
Sail Date: June 2019
In reflecting on our 11 nights aboard the Silver Spirit, I can honestly say we couldn't think of a single thing we would have liked to change. This ship and crew are the epitome of why we sail with Silversea again and again. Every ... Read More
In reflecting on our 11 nights aboard the Silver Spirit, I can honestly say we couldn't think of a single thing we would have liked to change. This ship and crew are the epitome of why we sail with Silversea again and again. Every single crew member we encountered was friendly and professional with some being old friends that we were happy to see again. I personally like the decor of the Spirit as it has a bit of the darker wood and warmth that I thought was lacking in the newer Muse. Our suite was kept immaculate for the entire voyage and all the public areas were clean and well-maintained. My daughter even commented on how the crew was painting and repairing something every day to keep it all looking fresh. The ship never felt crowded and the crew always had something planned to try and keep us busy even if we were at sea. We love the daily trivia, golf putting, and the special events such as chef's cooking demonstrations, and galley tours. The singers were very good although we didn't attend all the shows. We are late diners so many nights we were still enjoying dessert at that time. We found the food in all restaurants to be very good. The menus in Atlantide and La Terrazza did have a few changes during our voyage. Service was excellent and the wines were generally very nice as well. My glass of pre-dinner champagne only had to be requested for the first few nights and then magically appeared for the rest of the cruise. My daughter enjoyed that caviar was offered as an appetizer choice--I'm not sure I remember seeing this on any of our other voyages. Compliments to the chefs and staff as each dining experience was very good to excellent. Not to be missed...there were some seriously talented bartenders on board as well. If I had to nitpick, Silver Note was our least favorite food-wise but the jazz duo was lovely so we counted it as a win as well. The spa was beautiful and we enjoyed some services there. They were giving tours on embarkation day and some giveaways so it was a fun introduction. The gym is a bit small for this size of ship and my only comment about the fitness classes is that the yoga classes and such were only offered at 7 am but tours went out around 8:30 each day so I didn't get to go to any classes. I was disappointed as I brought my yoga gear and was ready to practice. Most of the afternoon classes where paid classes such as booty boot camp, etc. In general the excursions were very good and I was impressed with how organized they were even on the days we had to tender. Everything went quite smoothly. Embarking in Barcelona was easy but there was an actual line to board which I've never experienced before. I think flights must have come in just before we went over to board so many arrived at the same time. Mallorca- Caves of Drach was very pretty and interesting. The added on Majolica pearl factory tour was really a store to purchase jewelry with one person demonstrating how the pearls are made... no commentary. We weren't there long so not a big deal but a little underwhelming. Cadiz--Andalusian Horse show was fantastic. What gorgeous creatures and the trainers have really worked magic with them. No photos or video allowed which was a bit of a bummer but actually made everyone stop and watch the horses. Not to be missed! Lisbon--We did a city drive and river cruise on the Tagus River. The city drive was ok but our guide was my least favorite and the river cruise was not too good. Not much to see and there weren't enough seats on the top deck so those of us that sat below had dirty and scratched windows to look out of and a very limited sound system so we didn't hear much of the commentary. Cascais and Sintra--both towns were very cute and the drive up the coast and through the mountains was lovely. Our guide was exceptional and we enjoyed walking around. Maybe a bit more time especially in Sintra would have been nice as it was very crowded and we didn't have time to see the palace and finish the shops. It was quite cool when we got up there as well. Porto--LOVED this town. Wish we had more time here as there was a lot we would have loved to have seen on foot. We had a great guide who was an architect and offered much educational commentary on the buildings including the stunning port terminal where we docked. We took a bus tour and a river cruise on the Douro with its many bridges and then went to a winery to taste the port wines that the area is famous for. The river cruise was much better than the one in Lisbon and the entire visit made us want to go back to Porto. St. Malo--Went to Mont St. Michel and had our exercise for the day--up 350 steps. The guide was very knowledgable and we enjoyed the tour. I think it was probably handled as well as it could have been given that it was a Sunday and every person in France and four other countries much have been there....crazy crowded. Our only complaint was that we were given several hours of free time to shop and eat afterwards and the crowds made it impossible to shop and the food was not very good in any restaurant. We would have preferred to have been taken back to St. Malo and allowed to dine there and see the town. We were very disappointed not to have seen it but very happy to have seen Mont St. Michel...it is stunning. Guernsey--What a charming little place. We did not get to see the whole island as we opted to take the powerboat ride and just walk around the town where we docked. We did get to see puffins and seals and has a fun ride so we are not complaining but hoping to go back again and see more. Portsmouth--Home of the Royal Navy...felt very safe. Interesting tour to the town of Winchester and the beautiful cathedral. Jane Austen is buried here and the remnants of the castle nearby have some ties to Henry VIII so that was interesting. Probably a little too long in town for us though as we had nothing to do after the guide dropped us off. I think there were some pubs open and some passed the time there. Disembarkation in London was very easy. Cruise Director Roy was delightful and a wonderful addition to the Silversea family. Overall, one of the best cruises we have taken and an itinerary that we would do again given the chance. Read Less
1 Helpful Vote
Sail Date: May 2019
Silver Wind is in for a full refit in twelve months time. This is probably twelve months too late. Looking tired, the ship is saved by its excellent crew. There was nothing intrinsically wrong with the cruise, probably still a good 4.5 ... Read More
Silver Wind is in for a full refit in twelve months time. This is probably twelve months too late. Looking tired, the ship is saved by its excellent crew. There was nothing intrinsically wrong with the cruise, probably still a good 4.5 star experience. But that is not how Silverseas is marketed. Fellow travellers were discussing looking elsewhere. Food was good but not exceptional. Furnishings slightly raggedy around the edges. Again, nothing disastorous but not the kind of attention to detail you would expect from say Four Seasons which is the type of place Silverseas clientele typically frequent. Casino crew were downright miserable, servicing a worn room with an unfathomable set of slots. Silverseas still check all the right boxes, but the fear is that the new owners are destroying the brand by their cutting of costs. Silver Wind needs sorting out and quickly. This overdue refit can only damage the brand. Read Less
2 Helpful Votes
Sail Date: May 2019
We chose this cruise from London to Lisbon a segment of the complete cruise to Barcelona as a back up to our Scenic Eclipse Cruise which was cancelled due to the new ship having construction delays and us already having vacation time ... Read More
We chose this cruise from London to Lisbon a segment of the complete cruise to Barcelona as a back up to our Scenic Eclipse Cruise which was cancelled due to the new ship having construction delays and us already having vacation time booked from work. We stayed in London a few days prior at the ship hotel Conrad which was a beautiful hotel in a great location walking distance to Buckingham Palace. The transfers went smoothly, and we were on the ship for a nice lunch on the terrace. The rooms were ready around 2pm. We had a veranda recently updated but you can still tell this is an older ship the furniture wood had lacquer peeling and looked tired, but the bed was comfortable and the bathroom had two sinks and great shower with great water pressure they laid out the configuration with two beds but we had requested one, minor issues easily fixed by the great room staff . The crowd was on the older side we were in the minority being in late 40's early 50's most were in the 60's or older. There were some "younger" couples we met and some multi-generational families onboard. Gym was small but adequate in the back of the small spa/sauna. We did boot camp with the trainer which was a challenge but fun on a rocking ship! The restaurants were good Le Dame was amazing but a very small space and extra cover charge. The drinks were premium and all inclusive. The boutique was small but had nice items to shop. Internet was included and spotty at times but worked for basic emails etc. Casino had basic games with a small bar and friendly staff. Entertainment was basic cruise ship with a few singer dancers and a guitarist and pianist. Seems like most people went to bed after the show ! The ports were fun and we did excursions in all of them since most were new to us. Biking in France was a lot of fun! The excursions are extra and not included in cost like Regent which to date has been our top cruise line although this is a close second because of the staff and service! We got off in Lisbon and stayed there for a few days. What an amazing city! We picked our own hotel the One Palacio da Anunciada great location in Lisbon five star amazing breakfast and staff. Overall we were very satisfied with our first Silversea cruise. Read Less
1 Helpful Vote
Sail Date: May 2019
It should be the first cruise and should be a great experience. On closer inspection, the ship was outmoded, worn and not up to date. Data transfer to iphone or laptop a sheer catastrophe. The bed width (we had twinbeds) only 80 cm - with ... Read More
It should be the first cruise and should be a great experience. On closer inspection, the ship was outmoded, worn and not up to date. Data transfer to iphone or laptop a sheer catastrophe. The bed width (we had twinbeds) only 80 cm - with a little swell you threatened to fall out. There should be a butler individually available to each cruise guest (which was mathematically completely impossible) - but that per Butler 15 guests were to look after, shows how rarely one had "his" butler actually available. The entertainment events were rather of moderate quality. Good were the mostly Filipino staff in the cabin cleaning and in the service of the three restaurants. In this overall form you can not advise a trip on the SilverShadow.A clear difference was also noticeable when offered dinner in the inclusive restaurant "the restaurant". We ate there twice and in both cases the food was extremely salted and we let things go back. Good were only the food in the two restaurants, where the drinks were charged separately. Read Less
1 Helpful Vote
Sail Date: April 2019
We chose this cruise only for the sailing under London Bridge which was definitely the highlight . We haven’t sailed on Silversea for a few years (as Crystal is our cruise line of choice) and remember luxuries like Perrier Juneau ... Read More
We chose this cruise only for the sailing under London Bridge which was definitely the highlight . We haven’t sailed on Silversea for a few years (as Crystal is our cruise line of choice) and remember luxuries like Perrier Juneau being the house champagne and the crew knowing your name within a couple of days aboard, the soap menu on arrival and your mini bar being stocked with your choice of spirits or liqueurs, the flurry of napkins being placed in your lap whether in the dining room or out on deck dining , cocktails being made and offered while you lay in a deck chair outside well none of that happened this time around. Embarkation was very easy with no wait time and straight on to the ship where we were greeted with a glass of bubbly and then left to our own devices. We had lunch in the Terazzo which was a buffet which was tasty but all the food in the warmer was only tepid and we had to flag a waiter to get water or a drink and again to get coffee so not a great start. After this happening for the first two days we addressed that and a few other problems with the Hotel manager then the service was definitely improved for the rest of the cruise. The food In the dinning room and the Italian restaurant was very good and good service and a table was mostly available when we decided to go for dinner. The entertainment was very average with 3 guest entertainers a violinist,a singer and a pianist, then 2 other resident pianists plus the cruise director Colin who did piano recitals so it was all rather too much of the same and far too high brow for us.The singers and dancers were good but the sets were almost non existent and the shows were very hit and miss. We are a couple in our 50’s and felt the entertainment is aimed at a senior crowd which seems to be their market. The stateroom we had was a vista suite and was very comfortable and in good condition but still had the dated bathroom with a pathetic shower and the bath drained very slow so constantly showering in about 6 inches of water, the aircon was constantly too hot and even on the coldest setting was sweltering causing quite a few sleepless nights.The Butler and our steward were very good and breakfast was delivered on time with hot coffee and the stateroom always clean. The water in the cabins and the restaurants was desalinated and you had to ask for bottled water as it was never offered and the champagne was Monopole but Pommeroy was available but you had to request that also which was very annoying obviously another cost saving measure. The ship overall was well presented but was very dull decor throughout the lounges with mute colours and no feeling of comfort or luxury ,the pool area was brown on brown with no comfortable seating like outdoor couches or cushions or sculptures or art just a few pots with small fake plants in ,the grill area had no cushions on the seats and drinks served in plastic. Overall the ship didn’t have the wow factor we have come to expect from other luxury cruise lines we travel on like Crystal or Seabourn it was good but there are lots of good cruise lines out there Like Holland America or Oceania that you don’t have to pay the premium prices we paid for this cruise. We will not be back to Silverseas again and talking to a lot of guests onboard and on cruise critic a lot of them felt the same way. Shame as this was once a very good experience! Read Less
1 Helpful Vote
Sail Date: April 2019
I chose this cruise when it was first offered because I'd never been on Silver Seas, I liked the itinerary, and the single supplement was within reason. I was a little concerned given some of the negative reviews, but my on board ... Read More
I chose this cruise when it was first offered because I'd never been on Silver Seas, I liked the itinerary, and the single supplement was within reason. I was a little concerned given some of the negative reviews, but my on board experience bore no relation to what I'd read. It was wonderful in almost every respect. I loved it and will be back. I was in a veranda cabin and will say more about it below, but it was big enough for two people to be comfortable and lap of luxury for a single like me. The bed was wonderful. Dining was maybe a little disappointing as my expectations were pretty high, based on how the line is promoted. Over all, the food was good, occasionally outstanding, but now and then sub par. For example, I ordered venison on one occasion. The plate came with two generous pieces, one succulent and delicious, the other like shoe leather -- not supposed to happen. On another occasion, the wine steward told us the red was Carménère, which made me happy as I like that wine, but, in fact, he was pouring from a bottle of Cabernet. When I pointed this out, a bottle of the former quickly appeared, but it was surprising the steward didn't know what he was pouring. As to the wines, overall, I thought they were fine and, if neither of those offered appealed, a substitute was readily at hand. I ate lunch at the Terrazzo buffet several times and many items were dried out and tasteless, while others were perfect. So, food was a little uneven in quality. One thing I must note, though -- Silver Seas serves the best hot dog on the planet. I'm not kidding. It's big and comes with a slice of very crisp bacon, a house made cucumber based relish and is served on a bun that has just a hint of cinnamon flavor to it. The sides are a delicious slaw and a little pot of great fries and onion rings. Not to be missed. I must have had eight of them by the time I disembarked. I thought the entertainment was good over all, especially the three piece combo, but it was the speakers who were truly exceptional. I've done a number of expedition cruises where the speakers are tremendous and many normal type cruises where the speakers are often lamentable. The three on this cruise, though, were all interesting and well informed in their areas. I didn't miss one and was never disappointed. Service is absolutely first rate almost all the time on this ship. The butler and room attendant were terrific, bartenders friendly, skillful and responsive, wait staff very good over all. You definitely have the sense that the crew are happy to be where they are. Officers could have been a little more engaged with the passengers, but the Captain was a treat -- witty and forth coming with details. The ports were all interesting and the overnight in NYC a huge plus -- saw Hadestown and was walking distance from the ship to the theater. The sail up the Thames and under Tower Bridge to moor next the the HMS Belfast was jaw dropping. I won't ever forget it and were so lucky to have perfectly sunny skies. The overnight in London was a second big plus. I was able to host a friend for dinner on board and the food that night was superb. I did a few of the sponsored excursions and they were fine and the prices seemed reasonable enough to me. Would I sail on Silver Seas again, of course I would, if the single supplement is fair and the itinerary good. Read Less
2 Helpful Votes
Sail Date: April 2019
This was our first SS cruise and our only prior experience of an ‘all inclusive’ cruise (in terms of alcohol & gratuities included) was our initial cruise on Paul Gaugin (PG), which we thoroughly enjoyed. In a way the Shadow ... Read More
This was our first SS cruise and our only prior experience of an ‘all inclusive’ cruise (in terms of alcohol & gratuities included) was our initial cruise on Paul Gaugin (PG), which we thoroughly enjoyed. In a way the Shadow reminded us of our PG experience in terms of excellent service, friendly crew, very good food and non-contemporary decor, but still very comfortable. They’re not majorly dissimilar in max pax numbers although PG’s style, entertainment and dress code befits its laid-back tropical itineraries. Anyway, we thought the Shadow service was generally excellent. Going on excursions was made so much more relaxed with the provision of water and beach towels before the gangway and cold facecloths and drinks waiting on return (unless near departure time). Our butler, Ray, room attendant, Orly and other crew were so helpful and pro-active. Joe, the maître d' at La Terrazza was always welcoming and Marlon and Marven were our favourite wait-staff. We enjoyed Peter’s (the head barman) cocktail lessons and all the destination lecturers were excellent and provided enlightening pre-excursion background information. Our voyage was immeasurably enhanced by Kirk, the CD who was outstanding and seemed to have unlimited energy. His show “The Boat is Rockin!” was arguably the best of all the performances in the show lounge. The solo performance shows by Julie, Laura & Ines from the Voices of Silversea were also very good. Given the size of the Shadow, the entertainment options met our expectations. I had wondered whether I would be bored with so many sea days, but there was more than enough in the daily program to keep one engaged. The gym was adequate and certainly far larger than that on the PG; a dual pulley functional station and a larger fit-ball would have been nice though. Pilates and yoga classes were available, but my wife preferred to perform to her own standard. Food: Overall, very good. I wouldn’t rate it as excellent because there were a couple of dishes we felt were ‘meh’ (eg. seafood bisque in MDR and tomato bisque room service), but the majority was flavoursome, range was quite wide and we liked what some might describe as ‘modest’ portion sizes, but we felt were just right with aiding the completion of a three course dinner. For us, the various menu choices were extensive enough such that in our 15 day voyage we found that by rotating through the various dining venue options (including room service, but excluding La Dame), we still found items we would have liked to have ordered but couldn’t fit in. Lobster, if that’s your desire, seemed to be on the menu every night in the MDR. Caviar as well, but I only noticed it printed in the 1st formal night menu and after that it seemed to be on request. Other standouts included the stellar Arabian-themed lunch in the MDR and the ‘pop-up’ cooked to order lunchtime stalls in La Terrazza. We also thought the meat available at the Grill was some of the most tender beef we’ve had, but the Chateaubriand in the MDR was slightly even more so. I was bemused though as to why there wasn’t any Italian beer available given SS’s heritage and how they could also run out of Gin several days before disembarking! Excursions: we did a mix of private and SS tours. To us, some of the SS tours were reasonable value for money and some less so. However, all 3 SS tours that we did do were well organised, coaches were only half-full for comfort, were accompanied by SS staff and the guides were good to very good. During this itinerary, the only port that didn’t hold much interest was Sur. Otherwise, this itinerary was great in that we managed to visit Petra and Luxor, although 2 nights in each port and stops in Israel would be better, but you can’t have everything! One area for improvement: The disembarkation process in Safaga could be improved with better foot-traffic management. Cabins: no significant complaints. If we had the choice we would have chosen a mid-ship location rather than so far forward (a bit pitchy at times). However, it wasn’t so bad we needed to take Stugeron or the like. We loved the spacious bathroom with twin basins and separate bath & shower stall and we felt spoilt with twice daily cleaning. The bed was most conducive to sleep (Ray said the beds were replaced not so long ago). So, was it a case of the dry dock later this year couldn’t come soon enough or a case of ageing gracefully? We would lean more towards the later. One could focus on the places with some fading varnishing on the hand rails, or cracked/bubbling paintwork or worn carpet (the carpet in the public areas could certainly do with a good steam clean, but I suspect unlikely before the refurbishment later this year), however, our focus was more on enjoying what the cruise had on offer. The ship is quite functional (they managed to fix the freezing conditions in the show lounge towards the end of the voyage – in the meantime it was a case of BYO jacket). The refurbishment planned for later this year sounds wonderful and should make the Shadow a more attractive choice in the “luxury” cruise marketplace. If you haven’t cruised with SS before then for the Shadow at least, our experience was that the service was excellent, food was overall very good, the entertainment/activities appropriate for this ship size and hardware was functional. However, if you’ve previously cruised on the Muse/stretched-Whisper or other recently built luxury ships then I can understand one might be underwhelmed by the Shadow’s décor, but I think a CC Shadow board poster summed it up best in a SS thread I read early last year; “The decor on the older ships is very Italian...think of a special hotel on The Grand Canal in Venice” (but I might add without Italian beer available…….). So, would we cruise with SS again? The answer is “yes” although a 4.5/5 score would be our rating (but not an available choice). Read Less
9 Helpful Votes
Sail Date: April 2019
We just returned from a Silverseas sailing on Silver Spirit from Barcelona to Rome. It was our first time with Silversea. I would give this cruise a mixed review. Likes: I liked our specious suite and the service was quite ... Read More
We just returned from a Silverseas sailing on Silver Spirit from Barcelona to Rome. It was our first time with Silversea. I would give this cruise a mixed review. Likes: I liked our specious suite and the service was quite good.  Dislikes: The dining options are rather limited. I did not like the fact that dinner started late- 7pm at the earliest.  And, I also thought the dress code on non formal nights was too formal. There was also no casual dining options in the evening except for room service. The shows were also on late - at 10pm. I would prefer the option to eat at 6 and go to a show at 8 or even 9. Also, I got ill- food poisoning. I am pretty sure it was from an oyster in the lunch buffet. I was sick all night, and then quarentined all the next day. After I recovered I was fine the rest of the trip. While I enjoyed luxury crusing, I don't think I would do Silversea again as I would prefer earlier dining options/earlier shows/less formal dining options. Read Less
13 Helpful Votes
Sail Date: April 2019
This is our 5th Silversea cruise and we are currently on the ship. Service and food are no where like it used to be. Obviously it’s purchase by Royal Caribbean last year has affected the elegance, food quality and top tier service ... Read More
This is our 5th Silversea cruise and we are currently on the ship. Service and food are no where like it used to be. Obviously it’s purchase by Royal Caribbean last year has affected the elegance, food quality and top tier service we’ve experienced in the past. We are going to be on the hunt for more luxe cruise line! The service in La Terrazzo is SLOW and the food was cold and subpar to previous Silversea cruise .Same at Hot Rocks last night. The gym has not been updated and one of the two ellipticals is an awkward ride Technogym early model. They do to a great job of getting you on and off the ship for excursions, but when you book what you think will be a luxe cruise, you want fabulous food and service. The food is so mediocre and skimpy. We won’t be cruising again with Silversea. We so expected more. Read Less
2 Helpful Votes
Sail Date: April 2019
We wanted to go to Dubai and are experienced cruisers world wide. This is our 12 th cruise and it started in Mumbai. Mumbai should never be visited unless you like crazy traffic with shanties everywhere. Way way worse than the poorest ... Read More
We wanted to go to Dubai and are experienced cruisers world wide. This is our 12 th cruise and it started in Mumbai. Mumbai should never be visited unless you like crazy traffic with shanties everywhere. Way way worse than the poorest town in Mexico. The next 3 ports were literally gravel pits with commercial cranes and little access to leave the ship. At one port my wife and I barely made it back through port security. The 3 rd & 4 th port of Furjariah and Abu Dhabi were better with the last actually having easy on and off the ship access. Finally one UAE country figured how to cater to guests . Then we find out at 2 pm they cancelled our Qatar stop and have to spend another full day here. Not that much to do that one day doesn’t suffice, so we will sit by the very small pool and eat the fly invested food I guess! The staff were friendly but the food is a disaster , they don’t have .orange juice now two days in a row for breakfast! I am serious about the flies! We have a suite and have been awoken each night except last night with the cleaning crew on deck 8 around midnight. The ship is outdated and we heard is scheduled for a referb soon, can’t be soon enough. The captain has made 4 announcements and I didn’t understand a single word he said. He should not be allowed to use the PA. Besides the 4 out of 5 ports that literally are a shit hole, we paid $22,000 US and I cannot see any value. I would recommend Oceana or another line. I will not sail with these guys again. Read Less
Sail Date: April 2019
We boarded Silver Shadow on 17th April 2019 in Mumbai for a 9 day cruise visiting ports in India, Oman and UAE. We chose Silver Shadow as we had sailed on her in 2016 in Alaska. In 2016 the ship truly lived up to its 6 star rating in all ... Read More
We boarded Silver Shadow on 17th April 2019 in Mumbai for a 9 day cruise visiting ports in India, Oman and UAE. We chose Silver Shadow as we had sailed on her in 2016 in Alaska. In 2016 the ship truly lived up to its 6 star rating in all respects. Comparing the latest trip with the 2016 trip I am sorry to say that Silversea has lost much of its reputation. The only standards that haven't changed since 2016 are the quality of the cabin staff, waiters, reception and shore concierge staff. They were all charming , helpful and a credit to the ship. The variety of the A La Carte Menus was not as extensive and mostly repetitive. Some areas ran out of selected wines and on one occasion there was no orange juice anywhere on the ship. Wine selection was limited and the cheapest of everything was offered as the main choices. The ship is tired and in need of attention as were the management on board. The Italian Captain made one announcement per day which was sailing information we think. I say ‘we think’ as it was impossible to understand what he was saying. There was a general air of disinterest at officer level. Apparently on 2 occasions some passengers reported seeing schools of dolphins bow riding for 20 or so minutes. A sight no-one should miss. No announcement was made by the ships staff to alert passengers to this so that all passengers could see this amazing sight. The 'entertainment' was amateurish and awful to watch and listen to. We left within 10 minutes of arriving on each performance , hoping in vain that it would improve. One port of call was Fujairah. The stop here seemed to be more for the convenience of Silversea than the experience for the passengers. The ship was refuelled there which took most of the day. Even some of the guides/experts stated that it was a mystery why we had stopped there as there was nothing of interest for tourists. Refuelling would seem to be the primary reason for stopping. On leaving Fujairah we sailed to Abu Dhabi. The wind was about force 5 , sometimes gusting but with stabilisers the ship was gently rolling and nothing to concern most of the passengers. Everything carried on as normal with restaurants full etc. no restrctions about going onto deck , just wind warning notices on doors. We arrived in Abu Dhabi, went off for day excursions and returned to be told that the ship was staying there an extra day as the Captain had decided not to sail on to Doha for the comfort and safety of passengers. All passengers we spoke to were at best very disappointed, and some extremely angry with this decision as we had sailed from Fujairah in similar conditions which were not exceptional - just a mild rolling. It was exacerbated by a much smaller passenger vessel leaving the port. The weather did not seem to be of concern to their Captain. So one port and a different country was missed out on the trip.. It seems that since being taken over by Royal Caribbean, corners are being cut to the detriment of the all round experience. We and many of our fellow passenger were very disappointed with the drop in standards. In a competitive world where the choice in cruising is extensive, if I was asked by a anyone whether Silversea was a shipping line of choice I would say "not any more....overpriced and now over-rated. there are far better cruising companies to sail with. Sad but true.' Look elsewhere. Read Less
3 Helpful Votes
Sail Date: April 2019
Silversea markets itself as a high end luxury liner and for the most part it meets its hype. People joining Grand Voyages part way through, hoping on and off after a few days and discount cruisers tend to bring down the luxury experience. ... Read More
Silversea markets itself as a high end luxury liner and for the most part it meets its hype. People joining Grand Voyages part way through, hoping on and off after a few days and discount cruisers tend to bring down the luxury experience. The Muse is a well-designed ship for intimate cruising with nicely designed suites, multiple restaurants, bars and open spaces to relax. The suites are spacious, nicely decorated and kept spotless by well-trained attendants. With eight restaurants, serving a variety of foods; Japanese, Indochine fusion, Italian, Grill, Atlantide seafood & steaks, pizzeria, Silver Note night club. Atlantide best for seafood, Grill for steaks there are always good dishes on the menu at whichever location you chose. La Dame has two sittings, neither time acceptable to us . Atlantide is compact and intimate conversation impossible. Overall food was good with attentive service. Arts cafe is a delightful coffee boutique offering coffees, alcohol and a varying selection of food offerings during the day. Late night chocolate was always good. Sommeliers offer good variety of global house wines to meet personal choice. Six bars, two main Dolce Vita and Panorama offer a good selection of premium liquor, wines and champagne. The Servers are friendly and know your drink choice without asking after a few days. The Pool bar is good during the day and evening for drinks and coffee. Other bars in Atlantide, Silver Note, and Indochine. The Pool area is the hub of daily activities on two decks. Shade is at a premium as sitting area for the Grill occupy much of the shade. Plenty of quiet spots away from the pool area. The Entertainment is not a strength of Silversea, except Trivia with Jimmy. Enrichment lecturers were variable but David Horner was excellent, Mark Elovitz and Bill Miller good. We had a great voyage and have booked for next year. Silversea continues to be our first choice for cruising. Read Less
2 Helpful Votes
Sail Date: April 2019
I was very displeased with the cruise we boarded on April 2 from Singapore to Mumbai. To our dismay upon boarding the ship was old and tired as many of the staff were. When we checked into our room I had to summon housekeeping to change ... Read More
I was very displeased with the cruise we boarded on April 2 from Singapore to Mumbai. To our dismay upon boarding the ship was old and tired as many of the staff were. When we checked into our room I had to summon housekeeping to change the bathmat as it was frayed and extremely tired as some of the towels.The only saving grace was that the room was a decent size. The food was not first class as its reputation. La Dame was supposed to be their top of the line restaurant which charged $60. pp extra. Definitely not worth it. Stated in their literature is that premium wines are included. This is false as the Chardonnay served was the cheapest reserve of Wente, Morning Fog, when Riva Ranch is only a few dollars more. On several occasions the raspberries at the morning buffet were moldy. The avocado was shockingly served to us when it was overripe and black. Regular yogurt was at the buffet when Greek style was available but we had to ask for it. Why are there items available but not on the menu? This is not what I expected for the money spent. I have sailed on many other high-end ships and this did not measure up. Furthermore, I have received no email regarding my negative comments that I painstakingly wrote before leaving the ship. 4 of our group were so dissatisfied they left the ship after only a few days on board. And to add insult to injury, my travel partner and I had jewelry stolen from our room. When I reported this to the customer relations dept. (Dionel Castillo), the answer was very unsatisfactory. Needless to say, I am not left with a fond memory and doubt that I will return on Silversea as there are many other cruise ships that are a dream like Oceania, Crystal, Viking and Regent who offer much superior service. Read Less
Sail Date: March 2019
Just completed an extraordinary trip 8 person family trip with our grown children and their loved ones. Trip was to celebrate my wife's 70th birthday with the family, but the Galapagos and Silversea provided the perfect backdrop. Many ... Read More
Just completed an extraordinary trip 8 person family trip with our grown children and their loved ones. Trip was to celebrate my wife's 70th birthday with the family, but the Galapagos and Silversea provided the perfect backdrop. Many of the other reviews have mentioned the magnificence of the islands and the fauna and flora. I'll only add that words can not adequately express what one will experience either in the water or on the land. We have lived and traveled in many countries, but never have we experienced the wonders of snorkeling up close (sometimes inches away)with sea lions, manta rays, sharks, galapagos penguins, sea turtles, and more all within the same ecosystem. Bottom line-the western Galapagos is everything and more than you've read. The ship itself is dated, but certainly very acceptable for a Silversea cruise.In fairness the new Silversea Galapagos ship arrives in 2020. Rooms were very good, but somewhat short on storage space. We loved the location of our room # 345 as it was central to the meeting room, exit to the Zodiaks, dining room. The crew from wait staff to expedition were fabulous. The young chef (Andrea) was amazing in the preparation of her lunch and dinner menus-fish lovers will marvel at what can be prepared. The expedition crew/guides were extremely engaging and knowledgeable, and I'd be surprised if there was a better group of guides in the Galapagos. Finally a note of caution on the activities in general. This is not a sit back and relax cruise. If you are not on a hike (sometimes quite challenging), then you're in the water snorkeling. In other words one is very active during the day, and after dinner did you rarely see anyone on deck after 10pm because people were in bed and exhausted. If mobility is a concern, then I would carefully consider if this is the right trip. This trip will always have a very special memories for my family. Read Less
3 Helpful Votes
Sail Date: March 2019
The Galapagos are a GREAT place to visit. We were onboard the Silver Galapagos from May 30 to April 6, 2019. We chose the rainy season as the temperatures were to be warmer and the seas calmer. We were blessed to have calm seas, ... Read More
The Galapagos are a GREAT place to visit. We were onboard the Silver Galapagos from May 30 to April 6, 2019. We chose the rainy season as the temperatures were to be warmer and the seas calmer. We were blessed to have calm seas, warm days and only SPRINKLES of rain on a couple of days. With the calm seas, there were several opportunities for kayaking. While kayaking, we had sea lions trail us, saw beautiful sea stars (starfish) through the crystal waters along with turtles, iguanas and birds. The snorkeling trips were a highlight. We saw penguins, turtles, sea lions and fish all within a few feet. They seemed unconcerned with humans. Take a GoPro for underwater photos and videos. I was quite happy that I had purchased insulated thermal liners (recommended by Silversea) for under the short sleeve and short length wet suit that Silversea provided. With the insulated thermal liners (the bottoms looked like leggings but were from ScubaPro) we could enjoy the time in the cold water and were protected from the sun. It was an incredible adventure! The Galapagos are a great place to see nature up close and unwind. As noted in several reviews the ship is dated but the crew made up for that with incredible service. They were on top of everything. The small size of the ship makes it easy to get around and getting on and off the ship with the Zodiacs was quick, simple and safe. Most landings were wet so you will need water shoes. The small size also enables you to meet new friends. You see the same folks on the excursions, in the dining room and at the meetings and it’s easy to develop friendships. Our group was dealing with celiac and some food allergies to dairy, garlic and onions. Concierge Chistian, Chef Andrea Cruz and our waiter Guillermo Reina kept us safe. Chef Andrea went above and aboard in preparing delicious, safe food for us. Chef Andrea was often out during the buffets and she would always point out safe foods for me on the buffet. She made Ecuadorian stew and other special foods specifically for us. During a cooking demonstration, she even made me my own ceviche that fit my dietary restrictions! For those who require gluten free, but without the dairy allergy, they had Yucca rolls that were enjoyed by many on board the ship. The buffet was well designed with breads in a special area which made the possibility of cross contamination with gluten less. Guillermo did a great job of communicating with us about our food so we knew it hadn’t been mixed up with another order. Chistian continually checked on us to see if we needed anything. This incredible team kept us feeling well so we could enjoy this beautiful area of the world!!! Remember with food allergies to let the cruise company know when you book your reservation. Then when filling out the online forms, list the food allergies again. When you board the ship meet with the concierge to answer all questions. Silversea did a great job of keeping us safe. While snorkeling and kayaking, each group of about 12 had a guide and zodiac driver that watched over the group. During hikes, the guide watched over the group, giving help or suggestions to anyone who needed help. The Hikes were more strolls than hikes. We would walk for a bit and then listen to our guide. Some islands had very uneven surfaces that required caution. We saw flamingoes, turtles, iguanas and the blue footed boobie. Insects were only a problem on Las Bachas, Santa Cruz Island beach. I was glad to have some insect repellent. Be advised that our flight from Quito to the Galapagos included a stop in Guayaquil. We stayed on the same plane, but it did add time. Additionally, it was a long day to get home. We were out of the cabins at 7:30 am and off to breakfast. Zodiacs transported us to the dock to waiting buses at 9:30 am. Shopping at the Baltra Airport was good for hats, t-shirts, etc. with prices comparable with Puerto Ayora. Looking back, I would have skipped shopping in Puerto Ayora and purchased gifts at the Baltra airport. We arrived in Guayaquil airport at around 4pm. We were provided with a day room at the Hotel Oro Verde, the hotel is beautiful, the city less so. We would have liked more time at the hotel and less at the airport. We were in the lobby by 7:45 for our transfer to our flight to Miami. We booked our own flight into Quito and out of Guayaquil, because we wanted control over the time of our flights, number of stops and wanted to have business class seats. We booked our transfer from Quito airport to the J.W.Mariott through the hotel. This worked well and the driver was on time and pleasant. We used Silversea for all other flights and transfers. We were pleased to have them take care of the baggage and details. At the Guayaquil airport, about an hour before our flight was to leave, the airline started doing random searches of carry on and checked bags. Your name was called, and you were asked to approach the ticket counter. For checked bags, an airline representative took you down an elevator to your suitcase where they ask you to unlock your suitcase. They did a quick search and you were asked to relock the suitcase. It was a bit unsettling at first, but it was not a big deal. Final note, this is an active cruise. There are typically 3 events during the day hikes , snorkeling trips, zodiac rides etc depending on the island. There is some time to rest but not a lot. It’s tiring but well worth it! Galapagos Islands are beautiful and worth the travel time to get there. We are so glad we went. Our hope is that our review helps others with food challenges or just someone who wants more details about the trip. Read Less
Sail Date: March 2019
The Silversea expedition ship Silver Cloud may be old, but it’s totally modern, attractive and comfortable. My wife and I had a wonderful 34-day cruise in spring 2019 from Capetown to Lisbon, stopping at 17 places in western Africa. Our ... Read More
The Silversea expedition ship Silver Cloud may be old, but it’s totally modern, attractive and comfortable. My wife and I had a wonderful 34-day cruise in spring 2019 from Capetown to Lisbon, stopping at 17 places in western Africa. Our suite was great, as were the staff and the public areas. Food ranged from good to very good, sometimes excellent. There were shortcomings. Three scheduled ports were dropped before we left because of security issues. People booking this cruise in the future need to know they may not get all the ports they paid for. Also, not all the ship excursions were well-run and supervised. And the enrichment speakers could have been better. The Ship. Built in 1994 and heavily refurbished in 2017, the Cloud looks like a real ship. It’s almost perfectly maintained. Painters were frequently seen doing touch-ups, a sign of a well-run vessel. Suites have pleasant, usable balconies, two chairs, a sofa, a coffee table and a desk, and small but utilitarian bathrooms with a shower. Storage space was okay. We asked to have one chair removed, as it crowded the room and wasn’t needed, but the staff refused. Soundproofing between rooms was inadequate. Basic wifi was free and worked well most of the time. Air conditioning was okay. We had Room 622—a perfect location. The pool area had sufficient lounges, but one of the whirlpools was too cold and sometimes closed and complaints failed to correct the situation. The captain, Vincent Taillard, and the ship officers were cordial but standoffish. The social director, Moss Hills, was delightful. And quietly famous. Years ago, with another company, he helped lead the successful abandonment of a sinking cruise ship. The Food. We’re critical people, and we mostly enjoyed the meals. A few dishes seemed too edgy. The breakfast buffet could have used more variety. And, like seemingly all cruise ships, the Cloud featured awful frozen hash-brown potato patties. A reuben sandwich at lunch was terrible. How about some simple recognizable grilled sandwiches? Overall, we had good choices and found the food at least good and sometimes excellent. I had fillet mignon four times—really good each time. Wine and cocktails flowed freely. We enjoyed every glass of wine we drank, although we realize they don’t serve $40-a-bottle wine. Room service food was good. Waiters were good. The Restaurant, where you don’t need reservations, was the best. La Terrazza, which features Italian in the evening, lacked variety. The Grill, on the outdoor deck, features a grill-your-own meat on a hot volcanic rock. We went once. Never again. I guess some people like the concept. We don’t. Why not just have a good outdoor grill/barbecue? There is a specialty French restaurant that requires a steep extra charge. The Expedition. The Cloud fell short here. Admittedly the itinerary was ambitious, including places were many ships never go, in a difficult environment. We wanted to experience the sights and culture of west Africa first-hand. We did. Every port offered a least one shore excursion covered by the ship fare. Some were great. Some were okay. Some sadly lacking. Some didn’t deliver what was promised when we reserved. Guides were sometimes poor. Supervision from the ship expedition staff was too-frequently lacking. The expedition leader, Nicki D’Souza, was not up to the task. Silversea needs to hire people from Tauck to demonstrate how to run tours. We had one great speaker—a former top assistant to Nelson Mandela. But where were the black professors, journalists or politicians from west Africa? Not on our ship. Conclusion. We’re not sure we’d book the cruise again. It’s really expensive. The missed ports and the shaky shore excursions were irritating. We could and should have gotten more for our money. But we accomplished a lot of our goals and we learned and we had fun. Read Less
5 Helpful Votes
Sail Date: March 2019
A friend told us of a "bargain" cruise on the Silver Wind sailing from San Juan. Therefore, we signed up for the cruise. The Silver Wind is an older ship which apparently is due for a makeover in 2020. Also, it is supposed to ... Read More
A friend told us of a "bargain" cruise on the Silver Wind sailing from San Juan. Therefore, we signed up for the cruise. The Silver Wind is an older ship which apparently is due for a makeover in 2020. Also, it is supposed to outfitted to sail to Norway and even the Arctic. In any event, I had read reviews online about how it is an older ship. Indeed it is. There are a number of pluses about the Silver Wind. It is a small ship with not too many decks. Thus, it is easy to get around without thousands of people being on board. The ship still has a nice design, and we were always able to find seating in the theater, unlike some larger ships on which we have traveled. There are basically 3 restaurants: the main restaurant, with open, anytime seating; La Dame, in which it is hard to get a reservation, and The Grill/Hot Rocks on deck 8 by the pool bar. For the most part, the food was good. The dinner at La Dame was excellent, as was the service. Dinner at Hot Rocks was also good; I like to choose the meat and cook it on the hot stone. Of course, others chose to have the chef cook their entrees. Lunch at The Grill, however, was hit or miss. My wife ordered a reuben. Anybody who knows what a real reuben sandwich is would be appalled. The sandwich had a few very thin slices of some processed meat, nothing like what a reuben is supposed to be. Even though my wife complained, the chef either didn't care or couldn't change it since the same lame sandwich was offered the whole cruise. Service in the dining rooms was usually quite good. The sommeliers are excellent, and the ship has a decent wine list, although some of the wines are a little overpriced. The serving staff was quite friendly as well. Generally, the bar drinks were good, though some were a little off. The pool had a number of lounges. Usually some were available, at least in the morning, since the cruise had no sea days. The pool was closed once for "sanitation". It is a small pool not conducive to swimming. The cruise director Colin is engaging and an extremely talented pianist. The singers were quite good; 2 of them had operatic voices. The shows were entertaining. The lecturer was John Pennycate, who gave several interesting historical lectures, although he was not allowed to talk about the controversial subject of the use of nuclear bombs during World War II. Our butler Ranni was hit or miss. For example, once we asked Ranni for a bottle of white wine, 2 diet Cokes and extra glasses. He didn't bring any of them. Other times, he brought ice as needed for me to ice my knee post surgery. Our room steward Karin was good, although she forgot to leave us wash clothes once. The ports of call were often lesser known Caribbean islands. The most well known was St. Barths. The only ship shore excursion we took was to Belle Mont Farms for lunch and an island tour of St. Kitts. The lunch was good with many ingredients grown on the site, and there was more than enough to eat. The tour was all right, but not outstanding. Also, the tour seemed a little pricey for what we got. On Antigua we had booked a tour through Costco which was much cheaper, although the lunch there could not hold a candle to the one on St. Kitts. For the most part the excursions were for snorkeling, sailing, etc. The one to the Baths apparently was somewhat risky since some people slipped going down around or through the rocks. The Silver Wind is not designed for children travelers, but several families brought children. There are not child activities on board. That having been said, this was our last Silversea cruise. The people on our deck were notified that the hot water would be turned off from 2:30 PM to approximately 3:30 PM for maintenance. Nothing else was said, and no warnings were given. When my wife took a shower later that afternoon, she noticed that her white wash cloth turned rust colored. When she dried off, rust-colored spots dotted her bath towel. Obviously, there was a lot of rust in the line, but the ship's personnel did not warn anyone of that possibility. My wife called the butler, who said that he was sorry. Then he ran the cold water. After he left, I turned the temperature to all hot water and let it run a long time. The bathtub floor was filled with dirt, sand, rocks and rust. I went to the reception desk and complained that they could have waited until the ship docked at the end of the cruise to do the work. The receptionist claimed that it was an "emergency". If it was an emergency, the work should have been done immediately, not hours later. I told the receptionist that at least the ship should have warned passengers about the possibility of dirt, rust, etc coming out of the shower and faucet and told them to run the hot water for a long time. The receptionist claimed that rust and dirt had never come out of any faucets or showers before. I told her that was extremely difficult to believe given how old the ship was, the maintenance problems and the likely result. After all, a hot water line broke earlier in the cruise, requiring the ship to move the occupants of two suites to other accommodations. Furthermore, outside of a perfunctory "I'm sorry" initially from the reception, there was never any apology from the hotel manager or anyone from the cruise line. Apparently, they felt that it was not a problem. We have sailed many cruises. While maintenance issues can pop up from time to time, we have never experienced anything close to what occurred on this cruise. The water coming out of the tub faucet at times looked like sewer water, and it left enough residue for us to start our own dirt lot. To cover my wife in rusty, dirty water was truly appalling. Not to apologize formally for such a horrible incident, however, is inexcusable for any cruise line, much less a so-called luxury cruise line. So I hope that Silversea enjoyed our dollars. They won't be getting any more from us ever again. Read Less
6 Helpful Votes
Sail Date: March 2019
I wish I had read the Cruise Citic Reviews for this ship before I booked. I would not have gone ahead. Many of the reviews do not have nice things to say about this ship and they are accurate. Silversea claim that this is a 6 star ship. I ... Read More
I wish I had read the Cruise Citic Reviews for this ship before I booked. I would not have gone ahead. Many of the reviews do not have nice things to say about this ship and they are accurate. Silversea claim that this is a 6 star ship. I have done 27 Cruises and it is 4 - 4.5 stars at best. So in summary I paid a six star price for a 4 star ship. Everything on board is the cheapest of the Cheap. Even the bottled water in the cheapest they could buy. No Evian here - cheap water from somewhere in China. Ship - Tired and Run Down. Staff - poor levels of english and you have to ask for everything 4 times Management - Don't care - we told them of our dissappointment only to be ignored - One manager organised one special meal for us and that was it. Special Requests - At first they tell they can't do special things for you hoping you will stop asking then after a while the reluctantly give in and get it for you - not what was expected on a "6 star" ship. Don't expect any pampering on this ship. They claim to have daily yoga, pilates and fitness classes - they had nobody on board to do them. Out of 27 cruises Silversea are in my bottom 5. Read Less
2 Helpful Votes
Sail Date: March 2019
First cruised onboard theSilver Cloud many, many years ago and we wanted to try another Silver Sea cruise. Silver Muse had the right itinerary and well, she did not disappoint. The entire experience was excellent, the accommodations ... Read More
First cruised onboard theSilver Cloud many, many years ago and we wanted to try another Silver Sea cruise. Silver Muse had the right itinerary and well, she did not disappoint. The entire experience was excellent, the accommodations spacious and understated elegance, the service was outstanding. We had multiple dining options and all were good in their own right. Most of the staff were personable and went out of their way to accommodate our needs- we were a large group, 14 adults and a baby. The entertainment was average, but we really wanted to do a relaxed cruise so we really did not mind that. embark/disembark- at Marina Bay Cruise Center (Singapore), from luggage drop off tot he welcome champagne in the lobby of the ship was 15 minutes at most. cabin- see below dining- we tried each of the restaurants at least twice and all were excellent. The service and attention was great. My favorites were Atlantide and the outdoor grilling were you prepare your own dish on hot rocks. The buffet area for breakfast and lunch was converted into an italian-themed restaurant at night. excursions- Silversea had several excursions that were complimentary, you get to reserve this in advance before the cruise. The more personalized options, you had to pay for. Would highly recommend this cruise. looking forward to the next SS cruise. Read Less
7 Helpful Votes
Sail Date: March 2019
The ship is in excellent condition. The cabins are very nice and very clean and the bed was comfortable. The food was excellent and high quality. Filippo Bulgarini the Maître D is very good at insuring everything is perfect. All staff ... Read More
The ship is in excellent condition. The cabins are very nice and very clean and the bed was comfortable. The food was excellent and high quality. Filippo Bulgarini the Maître D is very good at insuring everything is perfect. All staff members have a excellent attitude and really care about insuring you have all your needs and wants met. Lots of area's on the ship to relax and enjoy the beautiful views. The on board credit was very easy to use and the store on the ship had a great selection of watches and clothing. We have travelled on many cruises. This was our first cruise with Silversea and we will return very soon because the overall experience was better than advertised. The ports of call were excellent and the extended stay in some of the ports was great because you did not feel rushed. The ship arrived on time to the ports of call everyday. Read Less
3 Helpful Votes
Sail Date: March 2019
I have been cruising with Silversea since 2002, when it was one of the top luxury lines in the world. Since RCL bought Silversea last year, things have certainly declined (if my recent cruise on the Silver Wind is any indication). ... Read More
I have been cruising with Silversea since 2002, when it was one of the top luxury lines in the world. Since RCL bought Silversea last year, things have certainly declined (if my recent cruise on the Silver Wind is any indication). Cruising from San Juan to Barbados (3/3-3/10/2019), I was dismayed at the difference in quality. Staff caught in blatant lies regarding poor tender schedule, with no apology; inadequate staffing poolside; failure to inform me of a day pass I could have purchased at the end of the cruise at a local hotel to pass the day until my Silversea-arranged flights home; water bottles in our room filled with tap water and reused by the butler every day, instead of fresh bottled water; lack of on-board activities; very late- opening casino with only one black jack table and no players (due to the late hour); room service and concierge desk staff not fluent in English; I could go on. The main dining room had a decent menu, but the portions were miniscule. Terrazza food was good, but the Grill was not. The cabin bathroom was only big enough for one person to use at a time. There was no fan to vent odors. Shower was inside tub with very high side, making it inaccessible to those with disabilities. A fellow cruiser said Regent cruise lines has enormous bathrooms with separate stall shower and tub; perhaps when the Silver Wind is refitted AGAIN (2020) this will be done. Best part of the cruise: Our wonderful butler, Raj, and our very hard-working and always smiling cabin attendant, Neal (?). Although tips were included in the fare, I tipped both of them extra for extra-ordinary service. Sad to say, with 6 Silversea cruises under my belt, there will not be a 7th. I will be switching to Ponant and SeaDream. Read Less
2 Helpful Votes
Sail Date: March 2019
We like the cruise it was small ship i was shock about the jogging track it didn't look like the picture . Emergency drill was get but when the crew did there they barge in room 422 that where they keep the crew life jacket . . They ... Read More
We like the cruise it was small ship i was shock about the jogging track it didn't look like the picture . Emergency drill was get but when the crew did there they barge in room 422 that where they keep the crew life jacket . . They block with rope between 429-431 & 433-435 other than that it was fine so you step over to get to the main dinner restaurant and elevator . For people confusion there was no 430 or 434 . The newspaper was a day behind unfortunately the sad part it was on the tv & in your itinerary . Free movie, free tv show episode , menu , live tv with 20 channel. The fitness centre was great so there were 2 separate and new machine call scale runner for kid to understand it like the the dog walker treadmill in Jetson . There no elevator to deck 9 . You can tour other sliver sea ship and eat for a day but be back on your original boat by 6pm. Not lot of kids around 6 with 2 babies what hear about the sliver spirt there was about 6-8 on that boat. Show room and card room was master so was the library and panorama lounge. Read Less
1 Helpful Vote
Sail Date: March 2019
I'll begin with what I liked about Silversea. 1) Very Nice room and pool deck area 2) Room service was very quick and food was hot I've sailed Seabourn and Celebrity previously and I'd rate the Silversea much ... Read More
I'll begin with what I liked about Silversea. 1) Very Nice room and pool deck area 2) Room service was very quick and food was hot I've sailed Seabourn and Celebrity previously and I'd rate the Silversea much closer to Celebrity regarding food, & service and wine below celebrity. The food/wine: fine - nothing to write home about nor was is bad except maybe for breakfast. The bacon was so salty it was basically inedible and the sausage was like nothing I've ever had before - I'm not sure what it was but very tough and dry. They couldn't poach an egg medium without me sending it back multiple times and feeling like a jerk. I asked for cream or half and half for my coffee in the mdr and it would take 10-15 every time to get it (3 different times eating there). The buffet breakfast was easier as long as you took the food off the buffet (no omelets or eggs Benedict) - waffles were like rocks and always forgot to serve syrup. If you want to eat at a specialty restaurant - good luck getting a reservation if you didn't book it weeks/months prior to the cruise. We sailed Oceania recently and they gave each passenger a set number of times they were able to eat at a specialty restaurant which guaranteed passengers a minimum opportunity to get into their specialty restaurants that were actually very good food. The wine - THE WORST RED SELECTION EVER! I don't have an expensive wine pallet however the red wine was yellowtail grade at best that I actually used $100 in credit to buy a bottle - I've never needed to buy a bottle of wine when I have a drink package or all inclusive - but they were serving Wente as a white wine option. I actually took a picture of the "rueben" sandwich they served, it was amusing - 1 slice of corned beef - there was more sauerkraut then meat. Portions were small but we like it that way as we hate waste - but I actally orded a 2nd lunch on day as the portion was so small - but again that is better than the reverse but I'm a small eater. Service - so different from Seabourn - I was actually embarrassed by the friends we convinced to join us. 1) this was mainly an asian population and though polite - they don't smile, ask how everything is and are robotic in fixing anything not right. The number of times I went to the pool bar and there was no one in sight that I had to go looking for someone. Our butler was good - he had appetizers in our room each day around 4 and even polished my shoes without me asking - though I just had them done and they didn't need it - it was very nice of him. However we had to ask 2 separate times for additional shampoo and body wash -no biggie however they pro-port to be luxury. Always Sir or Madam - Seabourn knew our names by the end of the first day - always a smile like they really wanted you there and were happy to assist you - unlike silversea where you felt like you were imposing. Excursions - so bad I don't have enough time to review them all except 2 cases. They cancelled one excursion I really wanted to do and I was told for safety reasons, another passenger was told because the company cancelled the excursion that week - we were in port with the sister ship who went on the excursion and supposed from a 3rd passenger the company was looking for us that morning. 2nd Case - a 7 hour excursion that the manager of the excursion department went on with us and took copious notes - and later sent a letter of apology for the excursion (after wasting our day and no refund). Of the 7 hours we were on a bus for 4 hours of it (this was not a tour excursion - I don't do those) and 1 hour at lunch. We did have 1 excellent excursion because of the people running it - beyond welcoming - We each gave them a $100 tip. The number of other passengers that we befriended that then asked, " so what do you think of this cruise?" - and then went on to say they weren't impressed was interesting - at least three that approach my friends an I - so you know it is much more since I was not vocal in the least - though finally spoke to the hotel director. Other notable points: my friend is a gambler - though not important to me, he was very frustrated by the lack of staff in the casino (2 people at max - a person had to come off a table to act as cashier. Again - this is NOT a luxury experience - food, Alcohol and entertainment are better on Celebrity - if you want luxury and a small ship go on Seabourn. Read Less
3 Helpful Votes
Sail Date: March 2019
Silversea was a new cruise line for us and reading some of the reports on here you would think it was a cross between old Fred Olsen and new Costa ships! Nonsense - it was quite simply one of the best cruise ship experiences we have ... Read More
Silversea was a new cruise line for us and reading some of the reports on here you would think it was a cross between old Fred Olsen and new Costa ships! Nonsense - it was quite simply one of the best cruise ship experiences we have ever had. Seven days of small islands in the Caribbean - 300 guests, super service and some of the best food and wine we have ever had on a cruise, and that was without sampling the delights of La Dame which was an $50 per head. Excellent entertainment, smaller scale and more personal excursions - what is there not to like? We got a great deal and interestingly 70% of our fellow cruise passengers were also new to the company. Would we sail with Silversea again? Like a shot, particularly if we got the price and on board credit that our travel agent negotiated. Read Less
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