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2 Helpful Votes
Sail Date: August 2019
Pros- The Naturalist are great and that is a main reason for going to the Galápagos. They are informative and dedicated to the area. The ship is new and beautiful. The staff is all Ecuadorian and try very hard. Cabin- See below ... Read More
Pros- The Naturalist are great and that is a main reason for going to the Galápagos. They are informative and dedicated to the area. The ship is new and beautiful. The staff is all Ecuadorian and try very hard. Cabin- See below Food- Good not great. Daily Ceviche is very good. Breakfast and lunch are buffet style. Drinks- Limited top shelf selection of alcoholic beverages. Cons- Restaurants and bars are understaffed. There are no snacks in the bars other than chips and nuts. There is a baby grand piano that should be used by a musician, there is zero entertainment. Room service is very sketchy, takes a long time and once never came. In conclusion I would definitely recommend this cruise and the ship. Celebrity does an excellent job of picking you up no matter what time you land and they transfer you when yo u leave. The land excursions were good and so were the included meals at a restaurant and in the hotel in Quito. We had an issue with what smelled and probably was carbon monoxide in the halls the last 2 nights at the JW Marriott, we insisted on being transferred to a sister Sheraton. The hotel did not want to admit there was a problem. We asked for an accommodation for the cheaper hotel and smaller rooms. The agent was supposed to take care of this and we never found her again before departing. Read Less
3 Helpful Votes
Sail Date: April 2019
We recently travelled on the zaadam for three weeks although we enjoyed the cruise It was spoilt by the lack of entertainment at night, not much going on in the day either, no sail away parties, no fun around the pools, the ship was like ... Read More
We recently travelled on the zaadam for three weeks although we enjoyed the cruise It was spoilt by the lack of entertainment at night, not much going on in the day either, no sail away parties, no fun around the pools, the ship was like an old folks home! We are entering our 70's but that does not mean that we want to be in bed by 10pm. The ship was like the Marie Celeste after dinner. There were 4 shows with the ships singers and dancers in 20 nights, the only time we saw them after this was eating, other ship we have sailed on we have seen the dancers taking part in the daytime activities, what a job they have 4 shows in 20 nights. Our evening entertainment one evening was the blue planet which has been on TVs at home it was a pleasant hour as the ships band accompanied the action on the screen. We tried the disco on several occasions only to find Erica propping up the bar with her iPad there was no acknowledgement that we were there which seemed a little rude as there were of six other people, she made no mention of what she was going to play just touched the iPad screen. The one evening we stayed in the disco until 12 midnight with four other people only to find the bar staff closed the bar switched off the lights and said goodnight! The ship was very cold in the public areas, deck 4 & 5 and particularly the theatre were guest were wearing body warmers, cardigans, shawls and jumpers, when I complained to an Officer I was told that it would get warmer closer to the equator, it didn't. Surely in would be in Holland Americas interest to have guest staying in the bars and discos longer rather than most people being in bed by 10pm . Will we travel with them again very doubtful it would have to be an exceptional itinerary. Read Less
2 Helpful Votes
Sail Date: April 2019
This review is for two adults in an Aurea balcony on MSC Seaview. Salvador , Brazil to Barcelona, 11 nights. Our first on MSC... Boarding in Salvador was very quick, we were in our cabin by 12.45. Most passengers started 4 days before ... Read More
This review is for two adults in an Aurea balcony on MSC Seaview. Salvador , Brazil to Barcelona, 11 nights. Our first on MSC... Boarding in Salvador was very quick, we were in our cabin by 12.45. Most passengers started 4 days before us in Santos and reported 5 hour delays getting onboard. We were told the ship only had 3400 passengers out of a possible 5179. The Cabin was clean, amazing bed and pillows, big interactive TV and we had a large balcony with two sunbeds, 2 chairs and a table. Our room steward was friendly and sorted several things we needed straight away. The bathrooms a good size with a roomy shower with three pressure settings. The decor of the room was an awful green and didn't match up to the rest of the ships glitzy interior. The rest of the ship is very nice, its modern but classy. The Swarovski staircases were stunning. The ship is marketed as bringing you closer to the ocean than ever before but i found the opposite. As deck 8 is open air, the rest of the ships built inwards, therefore restaurants were surrounded by decks and chairs not seaview windows, the side panels were very high along the decks, no venue at the front of the ship to look out from, decks 4/5 had little to no windows at all and at the front there is a massively high side wall blocking deck 9 balcony views. Some days there was very loud and deep bags from the waves hitting the hull, you get it on all ships but this was much worse than we have ever experienced. Another passenger we met actually complained and they were told by an officer its the ships design and the speed we were going at the time... The pools are salt water and were not heated. There was more than enough sun beds across the ships which were very comfy with headrests. We found the food to be very good overall. The main buffet had lots of stations and did vary each day. The buffet stopped dinner at 10pm and then pizza was available until 2am and the Pizza is amazing! We found numerous veggie options in all eateries every day. The smaller buffet on 16 has themes each night including tex-mex, BBQ and Indian. They could get crowded so i dread to think what it would be like with over 5000 onboard. The main dining room had lots of options every night, usually 4/5 main courses plus the "always available" menu giving you another 5+ main course options. The service was mostly very good, just the occasional delay between courses. Every third night was also themed in the main dining room. One afternoon we tried lunch in Golden Sands and was seats in the Bella Fantastica area. Our experience was very different, the service was extremely slow and the mains were cold they took that long to come. The waiters had too many tables to serve and it doesn't help them that everyone gets seated at the same time causing a big rush. The tables for 2 were also extremely close and in long rows, you may as well have been on a table for 8/10. If we would have had this experience the entire cruise we would never consider MSC again. We ate at the French Bistro twice and its great value for money at $15pp. Portion sizes are massive. There is lots of nice bars all over the ship and plenty of seating. Seaview lounge is nice with chilled acoustic music, the Garage club seem to just fill a walkway, shine bar is a good spot for listening to any musicians in the atrium and Sunset beach bar was often lively with an afternoon DJ set. A glass of wine started at $3.40 and cocktails were mostly $7.90 upwards. The coffee onboard is very good and they serve is everywhere. Entertainment was the biggest disappointment, the in house shows were shockingly bad, propped up by the odd quality variety act. The shows became boring and the acts were repeated. All of the musical shows include opera, they even worked it into their dire Tina Turner tribute. The shows were only 35 minutes each as there is three a night, 19.45, 21.00 & 22.15. The theatre is small for the size of the ship, so it will be a struggle to get in when the ships full. There was lots of good bands/ singers on across the ship during the day and evening. Daytime activities were average, most being games or chargeable activities. The slides were great fun, especially the surf board one. The zip line was closed when ever its windy, which is a lot of the time on a moving ship... The party's in the atrium had a great atmosphere and went on until the early hours. The two male cruise directors were almost invisible, the only time we saw them was in the dining room or buffet. Clearly employed for their language skills to quickly open the shows then disappear but not much else. We found the MSC for me app really useful, booking everything on it. The wristbands were much easier than carrying your room card and worked for everything including access to your room. Communication onbaord was very poor, PAs were inaudible most of the time and no announcements from the captain, even after a 3 hour delay leaving Salvador and then arriving into Malaga half a day late. As others report with MSC the Pas are made is multiple languages, we counted 7 one night and i have to agree it does become tedious. The main staff were really very good. They went out of their way to help, they were always polite and happy to chat. Our main waiter was great, very chatty and friendly, he would always give us little appetisers before we even ordered. The service overall was very personal for such a large ship. Aurea Experience- With Aurea we had my choice dining so could turn up when we wanted between 6pm and 10.15pm at Golden Sands and select a table we wanted. As we booked a while ago we had the old "classic drinks package" with upto $8 drinks, coffee and gelato. This included the vast majority of every drinks menu across the ship and was a great saving for us. We really liked the chilled top19 deck, lots of sunbeds, 2 Jacuzzi's and nice sofa seating by the bar. It was very quite compared to the main pools and the server said its always quiet up there even when the ships full. We used our massage that was included which was really nice, however as soon as they finished they were trying to sell you more. The free access to the thermal spa was a really nice bonus too, there were about 8 different rooms and the salt room was so relaxing. There was a few nice touches in the cabin too with slippers, robes and a diffuser. You also have priority disembarkation and your bags were ready first in the terminal. We loved Aurea class and would not sail MSC without it because of the flexibility it gives you. Getting on and off at the ports was easy during the cruise but final disembarkation was painful with ques to get off and ques in the terminal. We did not like MSCs disembarkation procedure, giving us times to meet and get off and also taking our bags away the night before. When we went to the meeting point there was no staff or guidance so we just made our own way off after breakfast. Taxis to the airport from the cruise port are 39 euro fixed price. Few Tips for anyone new to MSC or Seaview- - You only get sunbeds on your balcony if you book Aurea on deck 9. But the very forward ones have obstructed views which they don't tell you when booking. Go 9024 or backwards. - Aurea bookings now only give you easy drinks package which is up to $5 and this really reduces your drinks list. You would have a few wines and Skol beer along with the house vodka and gin with mixers. If you like cocktails, proper coffee, branded spirits and shakes its worth upgrading, i believe you can just pay the difference in the package prices. - Bella and Fantastica have set dining times and your not guaranteed a table size or time. Dinner times were 6pm, 8pm & 10pm in Golden Sands, 7pm & 9pm in Silver dolphin. - Book shows the day before if you want to get in. - If you use the spa they have sales during the cruise. Getting on it was 10% off when you booked 4 treatments but a few days later it was 30% each one. - No kettle/ coffee machine in room, take your own as getting one was not easy. Finally comparing MSC to our favourite cruise line NCL. MSC defiantly felt more upmarket because of the look of the ship and our Aurea experience but it was more restrictive. We had a very nice cruise but because of the lack of good entertainment we would choose NCL hands down. Read Less
2 Helpful Votes
Sail Date: March 2019
Modern ship, many open areas from which you can admire the sea. I liked the track with a transparent bottom. The glass was clean and it was clearly visible what was happening below. Lots of fun for kids. There is a water park, rope ... Read More
Modern ship, many open areas from which you can admire the sea. I liked the track with a transparent bottom. The glass was clean and it was clearly visible what was happening below. Lots of fun for kids. There is a water park, rope town, zip-line. There is a pool with a retractable roof, which is very important for me if the trip passes through countries with different climatic conditions. There are soft loungers near the pool. Good organization of stations in the buffet, no queues. Even at peak times it was possible to find a free table. Dirty dishes cleaned quickly. In the restaurant at the beginning the service was very slow. Then it became faster, but the choice of dishes was not very impressive. Desserts were quite good in the buffet and in the restaurant. Loved the assortment of fruit in the buffet. There were mango, papaya, passion fruit, kiwi, pineapple - all I love. Landing in the first port was not organized very well. The exit in the last port was flawless. I really liked the cruise itinerary, the weather was great. Overall, the cruise went well. I can recommend this ship. Read Less
3 Helpful Votes
Sail Date: March 2019
Price and itinerary.. Its was a destination that we did not do before. Food was good but not exceptional . Food was better on other celebrity crises we have been on . Disembarkation was awful. It appeared very organized with everyone given ... Read More
Price and itinerary.. Its was a destination that we did not do before. Food was good but not exceptional . Food was better on other celebrity crises we have been on . Disembarkation was awful. It appeared very organized with everyone given assigned times for immigration. But then they threw the schedules away huge groups go all at once . This caused long waits , long lines, long waits for elevators and lines jamming the stair cases. The captains club hostess did not seem overly friendly and a bit standoff and did not seem interested in the passengers. The cruise director was excellent. Bar staff / waiters seemed overwhelmed and service was slow. Stateroom attendant was excellent . ports in chile (except for santiago) and peru were poor and we would not do them again. Santiago and surrounding area was good. Would we do this cruise again ... No. shore excursions were expensive and limited. Read Less
1 Helpful Vote
Sail Date: March 2019
Tried to put new adventure into the cruise life but the main reason was to sail Cspe Horn and see Ushuaua. And..... weather canceled so we went to some backwater ports of little interstate not history. Sad. Do not let yourselves get ... Read More
Tried to put new adventure into the cruise life but the main reason was to sail Cspe Horn and see Ushuaua. And..... weather canceled so we went to some backwater ports of little interstate not history. Sad. Do not let yourselves get booked into cabin 1964. A loud, smelly place really unfit for habitation. Ship was nice for relaxing, cards, stage shows. Happy hours were really necessary to keep the spirits up. Food was amply provided and the variety made for good sets. Guest services was helpful when our room issue was unbearable. Made many acquaintances on the cruise which helped us deal with missing the 2 key planned highlights. Room 1833 was available and a much better quality than that other nightmare. Lots of people caught the a/c hack and remained for the whole cruise. This critique is more or less to ensure that I save someone from the misery called 1964 Read Less
Sail Date: March 2019
I booked the Sun cruise just two weeks before flying to Santiago, Chile to start this unique, fabulous memory 16 day cruise. I was also leaving the next day to fly to LAS from FL for a couple of days and then on to LAX to go on the NCL ... Read More
I booked the Sun cruise just two weeks before flying to Santiago, Chile to start this unique, fabulous memory 16 day cruise. I was also leaving the next day to fly to LAS from FL for a couple of days and then on to LAX to go on the NCL Star for a 8 day Mexican Riviera cruise, so I only had 5 days at home between these two fabulous cruises. Both of these cruises were enhanced with perfect weather, especially with all the time I was out on the top deck taking in (and capturing photos) the crossing of the Panama Canal. Our ports in Peru were eye openers to me with the poor living conditions. I had opportunities to go inside their churches - they were simple but also beautiful. As in almost all my cruises with NCL, I met wonderful, interesting and friendly people - both as other passengers and employees. As a solo, senior, female that is very important to me. The Star was even more enjoyable (SO many great eating areas with the Garden Cafe) than when I was on her back in September of 2016 for a 14 day repositioning from Copenhagen to Denmark doing Norway, Faroe and Shetland Islands, Iceland, Scotland and Dublin (my favorite). I DO enjoy NCL cruising! Read Less
8 Helpful Votes
Sail Date: March 2019
We arranged this cruise to South America whilst on our previous Oceania cruise which was on Marina. We were prepared for the smaller ship and looked forward to the experience. We were in stateroom 7076, a Concierge room. We had previously ... Read More
We arranged this cruise to South America whilst on our previous Oceania cruise which was on Marina. We were prepared for the smaller ship and looked forward to the experience. We were in stateroom 7076, a Concierge room. We had previously read how small the bathrooms are, believe it, they are tiny. The ship is about to be refurbished and shower curtains replaced with doors. I cant imagine how anyone on the slightly larger side will get in and shut the door. Most of the ports were interesting especially Paracas and Punta Arenas. We enjoyed seeing many different penguins, birds and sea lions. This is very much a nature, rather than a cultural cruise. Evening entertainment was variable, but on the whole good. There were many sea days with very little going on. There were 2 lecturers, one on wildlife and one on Ocean sustainability. Both were good, but that still left too much time with nothing going on. As a Bridge player I appreciated the supervised Bridge, my husband did a lot of reading. On sea day when the weather was inclement it was difficult to find somewhere to sit and the Terrace restaurant was mayhem. They should open the Main dining room for much longer. Read Less
Sail Date: March 2019
Staff was marvelous. They were very attentive. We had the drink package. The drinks were excellent especially the martinis at the Champagne bar. The ship was very clean. Food was good in dining room. Buffet was decent. Shore ... Read More
Staff was marvelous. They were very attentive. We had the drink package. The drinks were excellent especially the martinis at the Champagne bar. The ship was very clean. Food was good in dining room. Buffet was decent. Shore excursions were not impressive and they were always late. They would tell you to meet in the theater at 8:45 but you wouldn't get called for your excursion until 9:45. Felt like a lot of time was wasted waiting for the shore excursions. We tried to go to the beach in Ecuador but it took 1.5 hours to get there. We were supposed to have 3 hours at the beach but ended up only getting 1.5 hours. Enjoyed the activities that were provided daily. Went to 3 specialty restaurants. The food was overcooked in the Moderno which is not the usual case for that restaurant. We were a bit disappointed. Shows were pretty good. Loved the quietness in our cabin. It was nice not hearing your neighbor open and close their drawers and flush their toilet. Read Less
3 Helpful Votes
Sail Date: March 2019
This cruise was very enjoyable, especially since my husband and I were doing it with my sister and her husband. The food in the dining room was great, also the lunch buffet was excellent. The breakfast spread tended to be repetitive, but ... Read More
This cruise was very enjoyable, especially since my husband and I were doing it with my sister and her husband. The food in the dining room was great, also the lunch buffet was excellent. The breakfast spread tended to be repetitive, but I am not a big breakfast eater so the lack of choices did not affect me. Loved the zumba and line dancing, especially Ramon who is an amazing instructor. The night time deck parties were amazing, very energizing, lots of fun. Met lots of interesting and friendly people from all over the world. Special thanks to our wonderful Captain Tuvo, and our dining room team Cristian and Quirino. Plus Cirilio who always kept our stateroom spotless. We were not too happy with our statement temperature which was always too high and it could get sweltering during the night. Also I had a bit of a hiccup with our cruiseport to airport transfer which never got resolved, however we were lucky to be able to join the supershuttle that morning and we got to the airport in plenty of time for our flight. We are almost Elite with Princess, so just shows our loyalty to the brand although we do cruise with other lines when we liked their itinerary. Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise because it originated in Chile and arrived in Los Angeles. The 16 day itinerary allowed us to arrive early in Santiago and enjoy Chile and the hospitality of the city and it's people. Princess transportation to ... Read More
We chose this cruise because it originated in Chile and arrived in Los Angeles. The 16 day itinerary allowed us to arrive early in Santiago and enjoy Chile and the hospitality of the city and it's people. Princess transportation to the cruise port at San Antonio was very good although the cruise port facility was modest at best with lack of direction for arriving guests but we embarked comfortably. Although the ports included several that required transportation to local destinations we did get to enjoy Chile, Peru, Costa Rica, (where we took a great Princess tour and zip-lined), Nicaragua and Mexico. We did feel that the information about the port cities and what travelers could do on their own was lacking.The time on the ship was casual, comfortable and relaxing and the crew from the Captain down were friendly and accommodating. This cruise appealed to an older crowd and had only a dozen or so children on board. The entertainment was good but not spectacular although the one major production number by the song and dance entertainers was outstanding. There probably should have been more than one major stage production presented on this long of a cruise. The dance band "Static" was outstanding and was the best band we have heard and danced to on any of our cruises. The food was good but only outstanding in the specialty restaurant. Disembarkation and Princess transportation to LAX was very easy and well organized. Read Less
Sail Date: March 2019
We wanted to experience South America. With one exception (Paraty) the ports of call did not disappoint. The Azamazing evening was a Carneval show in Montevideo. It was well organized and great entertainment. We bought the indulgence ... Read More
We wanted to experience South America. With one exception (Paraty) the ports of call did not disappoint. The Azamazing evening was a Carneval show in Montevideo. It was well organized and great entertainment. We bought the indulgence package which was well worth the extra money. We also got upgraded to a suite without asking ! That alone should make it five stars but there were some downsides as well. - One of the ‘guest relations’ staff turned out to be anything but. The others were great. - Because we had a lot of OBC, we booked some tours. The ‘gaucho’ tour in Uruguay was disappointing as we went to a dairy and crop farm. Talk about false advertising. - We had butler although he did not really enhance the experience. - The indulgence package included the specialty restaurants. However, it’s not open seating and booking something was very though. The attitude of the person doing the booking did not help. - The app needs work. It’s not updated and does not match the daily program. There is a lot of paper that could be saved...... The food never disappoints and the staff go out of there way to please you. The entertainment was solid and there are plenty of activities. The specialty restaurants are also top notch in food and service as was the Chef’s table. The staff was great in helping us transfer to another room for next cruise. Read Less
3 Helpful Votes
Sail Date: March 2019
We just came back from Azamara Pursuit from BA to Rio. We previously sailed on Celebrity, Princess, Holland, Cunard, Oceania, Costa, RCI and Carnival. This was our 12th cruise. Our benchmark is Oceania (we sailed on the Riviera last ... Read More
We just came back from Azamara Pursuit from BA to Rio. We previously sailed on Celebrity, Princess, Holland, Cunard, Oceania, Costa, RCI and Carnival. This was our 12th cruise. Our benchmark is Oceania (we sailed on the Riviera last September). Overall Pursuit is a great ship and we had an amazing time. However we liked the Riviera better. Here is why. The service is excellent, comparable to Oceania. But sometimes things seem a bit less organized. For example, some of the excustions were delayed 15-20 minutes. Never happened on Oceania. Also there are some lines when leaving the ship and coming back. Nothing major, not even close to what you see on big ships, but still slightly longer waiting times than Oceania. The dinner in the MDR is great, but not as good as Oceania. The open seating works very well for us, never had to wait for a table. The buffet is disappointing. Good quality, but selection is pretty limited. It is not bad overall, but few levels below Oceania. The buffet area itself is also very small and feels a bit crowded at times. Internet is probably the worst we experienced so far on cruise ships. 300kbps is not what you would expect from a luxury line in 2019. It is also pretty expensive at $20/day. We paid last year $10/day on Princess (and the speed was 20 times faster). And we sailed on older ships with much higher internet speeds. Major disappointment. Spa does not have couple massage. This is the first time on any ship that we were not able to do a couple massage. The massage itself was very good. Cabin on Oceania was small, here it's even smaller. Not a big deal, we don't spend much time in the cabin. Entertainment is mediocre at best. They don't have a real theater like on larger ships, just a big lounge with chairs. No angle, so if you don't sit on few first rows, the view is pretty limited. They cannot really provide a good evening entertainment when there is no real theater. Also not too many daily activities, and the ship feels a bit sleepy at times. The pool area is small and feels a bit crowded. Usually no problem to get a chair, except for sea days. Hot tubs are smaller than usual and not hot enough. Service is fantastic as you can expect from a luxury line. Staff is very friendly. Very limited food options. If you want to have a snack after 9pm, the only option is room service. Dress code is relaxing, no formal nights, which is perfect for us. The azamazing event was very nice and well organized. Great atmosphere. The show itself felt a bit amateur. The pre even buffet was very crowded and poorly organized. White night was nice, but we came late from our tour in Sao Paulo, and no seats available on deck 9. They simply cannot accommodate everyone on the white night because the pool area is not big enough. Why to do white night on port day like Sao Paulo when the ship is at port till 9pm, and not sea day or port with shorter port time? Excursions were another disappointment. While we appreciate smaller groups, some of them were poorly organized, and some guides were not professional. I believe Azamara made a business decision to focus on certain things and ignore other things. Their customers obviously don't care about internet, or certain daily activities like dance classes, zumba, music at the pool etc. Overall great ship, great service, good food, but we prefer Oceania Riviera. Both lines are still better than mainstream ships from Celebrity or Princess which feel much more crowded, with longer lines. But in my opinion, Riviera offers the best of both worlds: still a small ship, which still feels much less crowded, but at the same time, much better food, more activities, and better entertainment. And it actually has a better crew/passengers ratio than Azamara, so service is at least as good if not better. We did appreciate the excellent service, less crowded buffet, smaller groups on shore excursions, no lines etc. compared to the big ships. I guess we just expected better from Azamara. We might sail with Azamara again if the itinerary and the price are right, but all other things equal, we would definitely prefer Oceania. Read Less
3 Helpful Votes
Sail Date: March 2019
We wanted to travel around Cape Horn, something I thought I would probably never get to do. Had been looking at various cruises with this itinerary for quite sometime and they seem to fill up quick or had a pretty steep price/person. ... Read More
We wanted to travel around Cape Horn, something I thought I would probably never get to do. Had been looking at various cruises with this itinerary for quite sometime and they seem to fill up quick or had a pretty steep price/person. Then we saw this cruise offered at a rather reasonable rate and jumped on it. Holland America is not my first choice of cruise line but have cruised them prior and would cruise not exclude Holland in the future. Arrival in Santiago airport a little bit confusing but we made it and you can purchase Chilean pesos in the airport, no problem. Hotel prior to cruise: stayed in Santiago at the Hotel Plaza San Francisco, excellent hotel in the center of Santiago. You can arrange tours of Santiago right at the hotel and the tour will pick you up at the hotel. The service and food are great, very friendly and they speak English. Transportation from airport to hotel and then from hotel to cruise terminal in San Antonio was previously arranged through Viator, no problems. Ship: The ship is an older ship but in good condition. It is easy to navigate and there are approximately 1400 passengers and you have plenty of space, you don't feel like you are in a sardine can, which is quite nice. The crew is friendly and helpful, Capt. was excellent! Always kept you apprised of various weather conditions, ports, etc. We were in cabin 3322 and the cabins on Holland are usually a little larger than on other cruise lines. One problem encountered with this cabin is that you are right next to an exit door on the Lower Promenade deck and there is a large wooden door to the deck outside. This large heavy door would slam shut, and I mean slam shut, every time anyone used it, so if you were sleeping, it very definitely jarred you. Would not select this cabin again for this reason only. The ship has a lot of relaxation areas and is quite comfortable. The entertainment was great, and Holland does a nice job with their shore excursions. Dining Room: We were travelling with friends, and we had a nice table in the Dining Room right next to the upper railing. The problem with this was to gain access to the seats at our table for four. There was a large support post behind the seat closest to the railing and the other side of the table the chairs were abutting the chairs at the table behind. So on both sides of the table to access the seats we had to pull the chair closest to the aisle out into the aisle and let the person get in to their chair closest to the railing and then push the chair back for the next person to get in to sit at the table. The service was not so good and to top it off, our food was delivered not hot, and did not taste good at all. It was in fact, the worst meal I have ever had at sea! We decided after that that we would not eat in the Dining room the remainder of the cruise. The cruise itinerary was good, we were able to get into all the ports: San Antonio, Chile; Puerto Montt, Chile; Punta Arenas, Chile; Ushuaia, Argentina; Falkland Islands; Montevideo, Uruguay; and Buenos Aires, Agentina overnight. There are times when the weather will not permit entry into the ports as the winds are significant in this part of the world and the weather changes very quickly. Do expect seas when travelling this cruise also, so be prepared. One thing I enjoyed very much was the Shore Excursion talks given by Kevin on board the ship. He kind of tells you like it is. He talks about both private tours and ship sponsored tours. He was very informative. Shore Excursions seem to be a little high priced on Holland, so we took a private one in Puerto Montt. In Punta Arenas we did the Tycoons of Patagonia, but we did not get to see the mansion as stated in the tour and our bus broke down, probably the reason we did not get to the mansion, so the shore excursions desk gave us back a partial refund on our tour. In Ushuaia we did the Beagle Channel Wildlife and enjoyed it very much. We had a beautiful day and got to see the Lighthouse at the end of the world. Falkland Islands we did the Bluff Cove Penguin Rookery. You can only get to this place if you book through the cruise ship, good tour. But,very, very windy. In fact most of South America is quite windy. Our next port of call was in Montevideo and we did not book anything here we just toured on our own, turned out fine. Next is Buenos Aires and we wanted to see the Colon Theatre, and our excursion through the cruise line was cancelled, so we took a taxi on our own (approx. $10 US and cab driver takes US $$) and went to the Theatre and took the tour. The tour was about $20/person you can pay with credit card) What a beautiful Theatre, very well worth the trip. Our next day we departed the ship and took their Buenos Aires Highlights and Tango Show with Airport Transfer. Since our flight was not until the evening this worked our just great and it was a good tour. The Buenos Aires Airport is a little bit confusing as there are insufficient signs as to where to go to your particular airline, had to ask, finally found what we needed. Most of the ports we visited would take American dollars, but if you don't have the correct change they will give you change in their currency. The ship will also exchange pesos/dollars for you, just not in larger amounts. The Casino on the ship is small, I mean small, really small, smallest I have seen and not a large variety of one armed bandits to play. Disembarkation off the ship worked well with no problems. Read Less
1 Helpful Vote
Sail Date: March 2019
Great ports, especially the Falkland Islands. Puerto Madryn was not a good shore excursion because we drove for about 2 hours and saw about 20 seals from a cliff about 200 feet up, then about 20 penguins at a different spot from about 50 ... Read More
Great ports, especially the Falkland Islands. Puerto Madryn was not a good shore excursion because we drove for about 2 hours and saw about 20 seals from a cliff about 200 feet up, then about 20 penguins at a different spot from about 50 yards and at the last stop, about 10 elephant seals (all male) from about 100 yards. 15 minutes at each stop! Big mix up with our shore excursion billing which took two days to fix and no apology received! A couple of shore excursion staff were downright rude on several occasions, snapping at people and a very disorganized debarkation for shore excursions. We will do our own planning from now on. Rest of the crew were very friendly and efficient x they were a pleasure. A couple of shows were good, a couple were poor. The ships dancers, singers and band were excellent. Enjoyed the cruise other than some shore excursions. Read Less
4 Helpful Votes
Sail Date: March 2019
Excellent itinerary on the NCL Sun. Small ship for 14 days, but the itinerary is awesome. We did two days in Buenos Aires before the cruise (must do the hop on hop off bus) and then did two days in Santiago after the cruise. This is a ... Read More
Excellent itinerary on the NCL Sun. Small ship for 14 days, but the itinerary is awesome. We did two days in Buenos Aires before the cruise (must do the hop on hop off bus) and then did two days in Santiago after the cruise. This is a long vacation but do worth it. Ushuaia is awesome little town at the end of the world. Falkland Islands was fun. We did the 4x4 penguin tour which was excellent. Getting to see Cape Horn and the end of the continent. The Chilean fjords were awesome--balcony room is recommended for this cruise to see everything. The glaciers were also very nice. Pack your winter gear for that portion as it gets colder as you go south. The cruise ended in San Antonio and we had to pay $100 to get a private car to take us to our hotel in Santiago. Santiago is an interesting city with lots of recent history. Must see there is the Human Rights museum and take the funicular up to the Mary statue. On the ship, we ate at Le Bistro --nice -- and Los Lobos and La Cucina both twice Los Lobos had good mexican good and was never crowded. On the sun there is a sauna and steam room that you don't have to pay for. That was great for a 14 day cruise. Take advantage of it. The spa locker room is small as well as the relaxation area after your sauna. The buffet was normal and got boring after a week, but there is something for everyone--the buffet had some special ethnic nights which was good. Read Less
1 Helpful Vote
Sail Date: March 2019
This cruise itinerary was great plus there was an excellent deal for solo passengers. I booked an inside and was upgraded to an outside cabin, L shaped beds, but a reasonable size, with shower, a decent size. It was set up for someone with ... Read More
This cruise itinerary was great plus there was an excellent deal for solo passengers. I booked an inside and was upgraded to an outside cabin, L shaped beds, but a reasonable size, with shower, a decent size. It was set up for someone with mobility issues, extra handles in the shower room and a pull down seat in the shower, but these didn't get in the way at all. Shower/hair gell and conditioner were in two containers in the shower plus small bars of soap were provided. A kettle with tea/coffee was provided in the cabin plus a TV (but no BBC world service just a French channel giving news in English?). There was no daily newspaper to catch up on the news available as I had always had on other ships. The first two days was open sitting at dinner time with no allocated table which a lot of people didn't like (I didn't mind), then I was allocated a table but given the time of between 6-8 pm so after people joining at different times, my table agreed a time for us all to come, so that worked well. For a solo there were a lot of get togethers but I found I met a lot of people, just by chatting to whoever sat next to me. The jacuzzi was always sociable. I did a couple of ship excursions which were well managed, as you would expect, and priced reasonably £38 for a half day. The shows were ok and due to the numbers on board, there was only the one around 9pm, then another entertainment around 10pm. Quizzes were generally at 9.30 and 4pm and well attended (It was obvious some people do lots of quizzes as they regularly won). We didn't have a message from the captain at noon, which I enjoyed on other ships. There was one gala night (usual shake hands with the Captain, photo then into lounge followed by introduction to staff) and another evening termed 'elegant' the rest were casual though most men wore shirts and trousers and ladies smart trousers and tops, or dresses. Sea days there was usually a lecture (I found them so so) a creative writing session (this was great fun, really enjoyed this), deck games and a fitness session, plus the quizzes and other get togethers. Embarkation seemed a bit mixed, after an eleven and a half flight, I just wanted to get on the ship and it wasn't clear whether we had to take our own cases from the coach or not. Disembarkation worked well. I bought the Premier package before boarding which paid for gratuities, most cocktails and other drinks on board (not speciality coffees) and a small bottle of water. There was also a bottle of wine as part of this. This was reasonably priced and just made things easy for me as a solo to have a drink when I wanted. Read Less
5 Helpful Votes
Sail Date: March 2019
Having read so many bad reviews about Magellan we were very surprised and delighted that we enjoyed our cruise so much. The ship was a proper old fashioned, lovely vehicle and so much nicer than those ghastly things which look like a block ... Read More
Having read so many bad reviews about Magellan we were very surprised and delighted that we enjoyed our cruise so much. The ship was a proper old fashioned, lovely vehicle and so much nicer than those ghastly things which look like a block of flats on a barge. We found our cabin very adequate and it was kept scrupulously clean by our delightful steward Putu. Shower was excellent and endless clean towels. The food and service we found to be excellent and lots of choice and everything very crisp and fresh. We found all staff very very kind and helpful and cleanliness throughout the shop was faultless. We were not very interested in entertainment as we love sea watching and sky watching and reading so could entertain ourselves.The ship seemed very buzzy and fun though if one wanted entertainment. We would have liked more information about where we were at sea and maybe maps. We were not very happy with one of our excursions and found staff not very able to deal with this and the other people who complained. Dealt with now. A small complaint about an altogether great value and very very lovely cruise. Cannot wait for the next one already booked. Read Less
2 Helpful Votes
Sail Date: February 2019
We chose this cruise for the ports and was not disappointed as we got to go to all the ports listed on this itinerary. We had good weather going round Cape Horn. We were lucky to have Captain Michelle Tuvo who has a great sense of humor ... Read More
We chose this cruise for the ports and was not disappointed as we got to go to all the ports listed on this itinerary. We had good weather going round Cape Horn. We were lucky to have Captain Michelle Tuvo who has a great sense of humor and very visable around the ship as well as very informative taking us on this cruise. We saw penguins, sea lions,sea turtles, dolphins etc. Cabin was nice and spacious with a new TV as well as the new beds. Our cabins steward was good always friendly and checked if we needed anything. We opted for anytime dinning which was good. Breakfast in the dnning room was a hit and miss. Some days it seemed like the waiters just couldn't cope even though the restaurant was not full. Food was good but the deserts in the Horizon Buffet standard has dropped. The entertainment was fair nothing oustanding. Expected more Latin American entertainment. Read Less
1 Helpful Vote
Sail Date: February 2019
We chose the 30-night cruise from Buenos Aires to LA because of the itinerary, this and not cruise line loyalty, is our main reason for choosing cruises. It was our second cruise with Princess. The itinerary was great, we were able to ... Read More
We chose the 30-night cruise from Buenos Aires to LA because of the itinerary, this and not cruise line loyalty, is our main reason for choosing cruises. It was our second cruise with Princess. The itinerary was great, we were able to visit every port which apparently is unusual, we heard that several earlier cruises had missed some of the southernmost ports due to weather conditions. The ship: Although a little older, is well maintained and comfortable. Our inside cabin was on the small side though storage space was good. On other cruises the cabin has been large enough to accommodate a small sofa as well as a chair. Here we only had one chair which meant that one of us had to sit on the bed. The bathroom was also slightly smaller than on other cruise lines. The theatre had insufficient seating for the number of guests, some guests broke the rules and saved seats. We learned to go early and take a book. The Horizon Court Buffet was also short on seating as was the Piazza area around the International Café, especially as we weren’t allowed to take food up Level 7 were there was more seating. Staff: The Captain, Michele Tuvo, was very personable. Probably the best we’ve come across. Our cabin steward, Geordie, was friendly and efficient. Most of the restaurant staff were great, with the exception of some of the buffet staff. At breakfast they were quick to offer coffee or juice but didn’t like being asked for tea. They then brought it to us complete with teabags, too strong and nowhere to put the teabags. The Shore Excursions staff were helpful and well organised. In fact, I had no real complaints about any of the staff except for some of those in Passenger Services, some were good, others rude and unhelpful. Interesting that earlier commentators have said the same – take note Princess Cruises. Food: We ate breakfast in the Horizon Court Buffet and would have liked a little more variety. Often there was only one type of yoghurt and only one type of fruit compote. The system for ordering omelettes was crazy. We only tried it once and after much confusion we ended with a cool and dry result. On other ships and in hotels they make them while you watch and wait. Most of the other hot food was OK but Princess need to find another brand of English bacon. For lunches onboard we alternated between the Horizon Court and the dining room. The food in the dining room was mostly good though the menu was somewhat uninspired. Food in the Horizon Court varied between very good and very bad. A couple of times we went to Prego Pizzeria which was good though the choice was limited. We mainly ate dinner in the Capri Anytime Dining restaurant where we usually shared a table and enjoyed chatting to a variety of people. Food here was mostly very good though some items were rather insipid and there were one or two disasters, e.g. the Yorkshire pudding and a couple of poor quality steaks. We found that the menus were repeated over the 30 days. Entertainment: The guest lecturers were great; the Port Lecturer was funny and informative while the Enrichment Lecturer was knowledgeable and interesting. The guest entertainers were a mixed bag, some good, some not so good. Some gave two or more performances using different material but we avoided repeats if we hadn’t enjoyed their first show. Production shows were a bit of a letdown, they lacked the sparkle of those we’d seen on other ships. I fell asleep in a couple but was able to catch them the second time around as they were performed twice over the 30 day period. Excursions: We joined Princess excursions in most of the ports. We found them to be on the expensive side but they were well organised and most of them were very good. We found the one in Santiago to be poor, we viewed the centre of town from the coach window as the bus drove through, no chance to stop and wander. We also got whisked away from lunch before the included folk show had finished. Puerto Vallarta was also bad with a guide who complained incessantly then demanded tips. We were given only a short time at the things worth seeing and a long time at jewellery and tequila shopping opportunities. Would we cruise with Princess again? Maybe, maybe not, it will depend on itinerary and price. So far Celebrity has been the best of the cruise lines we’ve used. We still have two to come, one with Cunard and one with NCL. Read Less
1 Helpful Vote
Sail Date: February 2019
We loved our month long cruise from Buenos Airies to LA. We had a starboard room and it was the bomb. As we sailed around the point, we had amazing views of the Chilean Andes. The crew was wonderful but the Chef should retire. Sadly, ... Read More
We loved our month long cruise from Buenos Airies to LA. We had a starboard room and it was the bomb. As we sailed around the point, we had amazing views of the Chilean Andes. The crew was wonderful but the Chef should retire. Sadly, this is the only PrincessCruise where the food wasn’t consistent. Plus, can’t you come up with something other than 27 days of vanilla sauce on the dessert bar? The International Cafe was also a huge miss on this boat. No hot and fresh almond croissants in the morning. Bummer - probably great for my waist. They had to also go to the kitchen to fill your plate and not take it from the case. Not sure why but this really slowed down the process. The shows were so great and we were in love with various guitarists. Movies under the stars were all very good and many very current titles. Other than the food inconsistency, everything else was amazing. Read Less
2 Helpful Votes
Sail Date: February 2019
We enjoyed the 49-day cruise in 2015 and decided to do this 30-day cruise. It is almost the same itinerary, beginning at Buenos Aires, but without Brazil. Good cruise, especially having Michele Tuvo as the Captain. He is the best we ... Read More
We enjoyed the 49-day cruise in 2015 and decided to do this 30-day cruise. It is almost the same itinerary, beginning at Buenos Aires, but without Brazil. Good cruise, especially having Michele Tuvo as the Captain. He is the best we have ever had! He was very good about telling the passengers when there were whales, dolphins, turtles, etc around the ship. The Captain was out-and-about the ship daily and readily interacted with the passengers. He always ends his announcements with "...nevertheless, Bye bye!" It is unfortunate that Princess does not provide a Bridge Director on cruises any longer. There were 6 sea days on the Buenos Aires to Santiago leg, and 9 sea days on the Santiago to LA leg. The food selections could have been better. There were a number of nights we chose to eat in Horizon Court rather than the dining room because there was nothing appealing on the menu. The deserts are especially disappointing. They look pretty but are mostly tasteless. Read Less
4 Helpful Votes
Sail Date: February 2019
The itinerary was spectacular from hot Buenos Aires to chilly Falkland Islands, around the Horn into icy Patagonia, then back into warmer climate into Peru. So, we did not use outdoor spaces much for about half the trip. Favorite stops ... Read More
The itinerary was spectacular from hot Buenos Aires to chilly Falkland Islands, around the Horn into icy Patagonia, then back into warmer climate into Peru. So, we did not use outdoor spaces much for about half the trip. Favorite stops were Punta Del Este, Falkland Islands (so many penguins), Amalia Glacier in Patagonia, Chilean Andes from Coquimo, Orsorno Glacier from Puerto Montt, Valparaiso, Ballestas Islands from Pisco, Barranco district of Lima. We made it safely and without incident to every scheduled port. Naturalist on board was good and some of the entertainment, musicians were really special. The staff was great and it was nice to return to a sparkling room every day and night. The restaurants were good but Red Ginger was outstanding. The menu in the main dining room was different most nights. Buffet is great for breakfast, outdoor grill is nice for mid-afternoon snack after a day on tour. Baristas was very nice for a leisurely coffee and pastry. Martinis was a fun place to gather with new friends before dinner. Never used the casino and we did not participate in many on-board activities except for the single malt tasting which was fun. Note: organize land tours with a small group (8-12 people) on your own as we did. These land excursions can be the best part of the experience. An excursion with 25 folks on a bus is quite limiting, and the prices for small group ship tours are quite high. Final analysis: we would definitely cruise with Oceania again and look forward to it. Read Less
1 Helpful Vote
Sail Date: February 2019
We chose this 30 day cruise to see South and Central America. We embarked in Buenos Aires, sailed around South America, up the west coast to Los Angeles. We visited 7 countries in all. Embarkation was delayed 5 hours so the cruise did ... Read More
We chose this 30 day cruise to see South and Central America. We embarked in Buenos Aires, sailed around South America, up the west coast to Los Angeles. We visited 7 countries in all. Embarkation was delayed 5 hours so the cruise did not start out well. We then skipped our first port visit in Argentina due to high winds. The rest of the cruise happened as planned. The ship was nice and the staff was pleasant and helpful. The food was very good and well presented. There was always a large selection to chose from. We ate most dinners at anytime dining in the Symphony Dining Room. We ate breakfast and lunch in the buffets on deck 16. We did not participate in formal dinning. We enjoyed most of the entertainment in the Theater. They had a wide variety, but did repeat due to the cruise was divided into 3 segments. We did not participate in other activities. We used the fitness center. It was large and had new equipment, very pleasant. They offered many fitness classes as well, but did not participate in them. There were only 2 swimming pools and a wading pool. I would not consider this ship if you like to spend a lot of time by the pool. Also, due to the length of this cruise, the age group was mainly 60 plus. We had a balcony room which had adequate space. For this length of cruise, I'd recommend a min-suite. Our room was mid ship, close to the elevator on deck 12. Great location. The beds were comfortable but the pillows were too large and stiff for our liking. The sliding door to the balcony was difficult to open. We went on ship sponsored excursions in every port. We were disappointed by some of the excursions, mostly due to what we didn't see as expected. We felt some were overpriced for what we experienced. Machu Picchu itself was outstanding, but the first day was totally wasted on long lines at the airport and late transportation to Cusco. The hotel in the Sacred Valley was superb! It was the highlight of our cruise and highly recommend it for others. The tour was well paced, so was manageable for most seniors. Walking sticks were very helpful in navigating the steps. Disembarkation in Los Angeles went fairly smooth and quickly. We asked to be moved up to an earlier departure which helped expedite matters. Luggage was difficult to find in the terminal however. Overall the cruise was very enjoyable and pleasant. We would recommend this cruise for anyone looking to discover South America, but we would not repeat it again. Read Less
1 Helpful Vote
Sail Date: February 2019
This was my 48th cruise and 19th on Princess, Buenos Aires to San Antonio. We flew from Phoenix via Atlanta to Buenos Aires and stayed 2 nights precruise at the Hilton. We toured the city and it was very hot and the traffic was awful. ... Read More
This was my 48th cruise and 19th on Princess, Buenos Aires to San Antonio. We flew from Phoenix via Atlanta to Buenos Aires and stayed 2 nights precruise at the Hilton. We toured the city and it was very hot and the traffic was awful. We relied on taxis which were very reasonable. The day of embarkation we received an email stating the ship would be delayed and not to show up before 4pm at the port. The traffic getting to the port was horrific as a container ship had arrived and there were tons of trucks. At the port there was standing room only and no air conditioning as the electricity went out. We waited with 900 people with no water and then had to take a bus to the ship. There were at least 4 stories as to why the ship was delayed. Luggage also had to be transported by bus to the ship. We stayed overnight in Buenos Aires but had no reason to get off the next day and face the obstacles of the port. Our cabin was a DB D332 pretty spacious and decent size balcony, very quiet, good location. There were many Elite passengers so laundry service was slow, we did our own wash one day. We had a bumpy cruise with high winds that made it impossible to go outside. We missed Puerto Madryn although we almost made it to the port but turned around not once but twice to pick up Chilean pilots. More bumpy cold weather but we made it to Port Stanley where we went to volunteer point to see the penguins, this was the best day despite a long drive. We had more cold and windy weather for 12 of 14 days that made it difficult to appreciate the ports we stopped at including Ushuaia, Puerto Montt and Chacabuco. These were tender ports so it was a trial to get on land. At the Captain's Party Captain Nash said he would not sign up for this itinerary again there were so many obstacles, ie, late to port, difficulty tendering not enough tender docks, poor sea conditions, missed ports. I would not recommend this itinerary except for seeing the penguins, very unimpressive and too many sea days which are a snooze. A lot of passengers seemed to use this cruise to get away from colder climates so they were content to sit and read and drink coffee or play cards all day. It was fairly easy to bring wine onboard at these ports, also the ship had some “bargain” wines you could get (I imagine because the wine list changed and they were liquidating some bottles?) Most cruisers were aboard for the 49 passage. We had a good meet and greet, well managed shore excursions with cruise critic people. The food was pretty good especially in the Horizon court. A lot of entertainment in the Piazza including dance and zumba. The production show Silk was a strange melange of pop music and a traditional theme. The shows required getting a seat 30 minutes prior. Debarkation at San Antonio was good as we had a Princess excursion that ended at the airport. We visited a nice winery and had a fair city tour. Read Less

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