1. Home
  2. Cruise Destinations
  3. Mediterranean Cruises
  4. Mediterranean Cruise Reviews
Cruise Ratings
10,852
5,744
3,668
2,100
1,231
Sail Date: August 2019
We booked this cruise a few weeks before sailing, as we were in need of a de-stress break. The Emerald Princess certainly delivered. We've cruised with Princess before, so we knew what to expect in terms of the ship and its ... Read More
We booked this cruise a few weeks before sailing, as we were in need of a de-stress break. The Emerald Princess certainly delivered. We've cruised with Princess before, so we knew what to expect in terms of the ship and its layout. The Emerald Princess has recently had some updates, with a restyled buffet and top deck areas. The whole ship was beautifully maintained and extremely clean. We booked a balcony cabin; be aware that Riviera deck cabins are fully covered, and as such it was rarely in the sun. This wasn't a great problem, but we'd avoid that deck again, as we like to sunbathe on our balcony which we didn't really do on this cruise. Our cabin steward was excellent, the room was always cleaned to a high standard, and he always seemed to appear when we needed to ask a question, or if we had an armful of plates from the buffet to take to our balcony! Dining across the ship was consistently very good. We did miss the selection in the buffet that you find on the larger Princess ships, but we always found items that we enjoyed. Lines at the burger bar were very short when compared to other ships, even at peak times. Sometimes it puts you off seeing a long line to wait in, there were no long lines on this ship. We also enjoyed the pizza, and snacks from the international cafe were of high quality. Try the Passion fruit Chocolate slice - it was delicious! Food in the main dining room was on the whole excellent, and in the main staff were really warm, friendly and accommodating. One night we had wait staff who were less interested, and this really stood out as all other staff on the ship were amazing, always with a smile, and always ready to help. So two less interested staff out of a huge crew was not a big deal, but noticed. Particular mention to Franco, a Mexican waiter (I think I have his name right), as he was even more smiley, friendly and warm than the others. We were pleased to be say on his table twice. No wait or pagers for main dining room was an added bonus. We tried Curtis Stone one night, the meal was suitably longer, service was attentive, and the food was different in a good way. We were unsure as to whether we would feel it was worth the up charge, but agreed it was well worth a try. Highlight was the pasta, not how we were expecting it at all, but truly delicious - give it a try. Entertainment was very good, we enjoyed three production shows in a week with a high standard of singing and dancing. We also enjoyed the British comedian. We were so pleasantly surprised to see Arny G on board, a lounge pianist and singer we'd enjoyed watching on a previous cruise a couple of years back. It was great to be acquainted with him again, and we enjoyed watching his shows each evening. The piano bar was packed every night as Arny has an amazing singing and playing style, with an infectious personality. He is very generous in involving his audience, encouraging requests and even twisting my arm to join him on stage for a song (or two)! He even showed us round Marseille, somewhere we hadn't visited before. Arny you are an inspiration and now a true friend! Thanks for playing such a big part in making the cruise so memorable. Wonderful ports and weather, you really can't go wrong with a Med cruise on Princess, something for everyone on and off the ship. As relatively regular Princess cruisers, we are usually impressed - but we were still struck by how almost every single staff member we encountered was so eager to provide top service. Consistently high standards of food, service and entertainment across the whole ship. Princess is definitely up a notch from other cruise lines we've tried (Royal Caribbean, Celebrity, P&O), everything seems to be done with more care. Can't wait to repeat on the brand new Sky Princess on the 27th October - we're hooked! Read Less
Sail Date: August 2019
Chose the cruise because the price sounded good and was "inclusive". Was disappointed certain cities and port fees were added to the trip and the way it was presented and the experience we had. Excursions were not what was ... Read More
Chose the cruise because the price sounded good and was "inclusive". Was disappointed certain cities and port fees were added to the trip and the way it was presented and the experience we had. Excursions were not what was expected and not what I thought they would be and the cities were not tourist oriented and only wanted the tourists dollar. Socialism has ruined these countries and it shows it: no park benches to wait for a bus, charge for public bathrooms, bothered by street "vendors" not being chased by police, trash in the streets and next to restaurants, terrible roads in cities, every restaurant charges like they are Michelin operators ( don't even get bread for your meal but are charge if you want some. Also be aware that the charges upon debarcation include VAT taxes in certain cities and also port taxes in some places that appear on your bill. Do not appreciate wanting a daily charge for the internet ( all American Hotels have FREE internet and the hotels in Europe). Did not appreciate no seating in the World Market: go in, get your food, and then look for a seat and then wind up upside to eat with cold food! Being charge extra for the 2 "special restaurants", having the cruise lines saving money on these venues and also when people are on their tours do not eat on the boat so there again, they save money. Putting water bottles in your room with a sign for purchase on them! Sold as a seven day cruise and never told that you could go for another 14 days: poor marketing on the operator. On our flight over could not sit with my wife and coming home, supposedly, my reservation was canceled. Read Less
Sail Date: August 2019
We upgraded on HAL Mediterranean cruise, to include the services of a concierge. It was very poor value for money. The quality of the food was very poor - numerous errors in the menu. The kitchen staff are better than the passengers!! ... Read More
We upgraded on HAL Mediterranean cruise, to include the services of a concierge. It was very poor value for money. The quality of the food was very poor - numerous errors in the menu. The kitchen staff are better than the passengers!! Couldn’t reach the customer service after being on hold for 10 mins - simply disconnected. The concierge service was only avail till 8pm then just no response. The Neptune lounge was in the interior of the boat no view of the water. The concierges main goal was to know our names but beyond that couldn’t offer anything additional! Very disappointed in our upgrade... really didn’t see any value for money, no significant improvement in cabin, service, or assistance from concierge. Nightly entertainment shows were poor as were the choice of movies. For a “newer” ship no real wow factor. Limited photo ops. Dining room service was also very slow until we spoke to several staff members. Read Less
Sail Date: August 2019
This was our second Seabourn Cruise. We have been on Azamara twice. Regent twice. Silversea twice. We expected this cruise to be as 'luxurious' as our first Seabourn cruise but although enjoyable we felt the service and ... Read More
This was our second Seabourn Cruise. We have been on Azamara twice. Regent twice. Silversea twice. We expected this cruise to be as 'luxurious' as our first Seabourn cruise but although enjoyable we felt the service and food had declined. As far as 'inclusive' cruise lines goes Seabourn is less 'inclusive' than say Regent which is far superior in suites and food plus you get all excursions and internet thrown in plus sauna, steam room, cold room etc at the Regent Spa. Seabourn has an area called the 'Retreat' which is only accessible if you pay. Everything in their Spa has a cost. Internet is only available if you pay. If your only experience of luxury lines is Seabourn then you would not be disappointed. So to sum up the cruise was enjoyable. The food is not luxury even in the specialist restaurants. It's 4 star. The Encore has a very small main swimming pool although there is a small quiet area with a small pool at the rear of the ship. There doesn't seem to be any supervision in the pool areas so we did experience an American family that just let their kids run riot which spoilt the quiet area small pool. Note:- don't go in August LOL. Read Less
Sail Date: August 2019
Our first Windstar cruise (my second cruise (Regent Seven Seas), my wife's first). My wife and I were traveling with six other couples to celebrate multiple 50th birthdays. We were collectively thrilled with our choice of Wind Surf. ... Read More
Our first Windstar cruise (my second cruise (Regent Seven Seas), my wife's first). My wife and I were traveling with six other couples to celebrate multiple 50th birthdays. We were collectively thrilled with our choice of Wind Surf. We had read many reviews on this forum and others and we prepared to be underwhelmed -- no chance! The Wind Surf is getting a bit long in the tooth (scheduled for a three-week dry dock in the next month) but it did not deter from our enjoyment. Food: Amazing! Having read reviews, the food gets mixed ratings. I don't get it -- we are somewhat picky and it exceeded expectations (common theme). Our only gripe is that we needed reservations in the two higher-end dinner spots and many tables were open. Great variety and top-notch quality. I had steak multiple nights and on EVERY occasion it was prepared perfectly! Service: Over-the-top! Andreas and his team were wonderful. They got to know us early in the cruise and went out of their way to make us feel like it was our private yacht. Andreas -- wow, he gave us such personal attention. We all said we will try to base our next cruise on his schedule. Cabin: Again, prepared to be under-whelmed but was pleasantly surprised. Were were forward in cabin 151. Good sized, great storage, no issues. Would we rather of had a private balcony, of course. But no worries! Entertainment: Understated but perfect! We had great evenings with the bands (some of us participated more than others (BK). The crew show was hilarious. Water platform: SO MUCH FUN!! A great touch. Size: Loved the size of the ship -- more than enough variety and the personal touches. Atmosphere: Casual but not too casual. Perfect blend. Gym: I used the gym most mornings. Great location -- all windows on the top deck. Enjoyed watching us come into port each morning. Tips: buy the laundry package -- do NOT hesitate. We also purchased the full drink and wifi package. As reported, wifi is weak but that was more than offset by the drinks! Very good scotch selection. They purchased local beers at most ports. The wine selection is just adequate. Aside from requiring dinner reservations, we LOVED IT! Highly recommended! Read Less
Sail Date: August 2019
We loved the different ports of call so we could see a variety of islands and towns. Our room was fabulous, made even better by the attentive services of our room steward, Resley. We were however disappointed to find out that even though ... Read More
We loved the different ports of call so we could see a variety of islands and towns. Our room was fabulous, made even better by the attentive services of our room steward, Resley. We were however disappointed to find out that even though we had the ultimate beverage package that the drinks in the room were extra. No mention of this in the book in the room under mini bar - not even any pricing. The butler was of no use - waste of time and money. We enjoyed the ship overall - great crew and the other passengers were fun too. We would definitely go again, with NCL, maybe on a smaller ship so we could enjoy more personal service. The embarkation and disembarkation procedures were pretty flawless, which made it easy to manage our time. The Le Bistro restaurant was an excellent experience with very attentive waiters/waitresses. We only participated in one planned shore excursion, which was perfect for us as we like to do our own thing and explore the different venues ourselves, getting as far away from the tourist attractions as possible. These ports of call allowed us to do that - we took an excursion in Dubrovnik, which we were glad about as it would have been too much to do on our own. Read Less
Sail Date: August 2019
We have been on Seabourn several times-all except one on Odyssey. We love this ship as it has minimal announcements, great service and food and is a low density ship so never feels crowded. We always use Seabourn for booking our flights ... Read More
We have been on Seabourn several times-all except one on Odyssey. We love this ship as it has minimal announcements, great service and food and is a low density ship so never feels crowded. We always use Seabourn for booking our flights as they meet you at the airport and transfer you to the ship and back again. Within about 5 minutes of arriving at the port, we were on the ship. Odyssey has recently had a make-over as we noticed many of the furnishings were new. The 14-day itinerary was fabulous with calls at many Greek islands as well as Sicily and Valletta plus a couple of extra-relaxing days at sea. For us one of the great things about Seabourn is the food and service. Staff get to know your name and preferences. There are several different places to eat dinner with great choices of food made with quality ingredients and choice cuts of meat. There are themed dinners at the Colonnade and a la carte with many choices in the main restaurant. Many people rate the food by the pool at dinner very highly, though we did not try it. We enjoyed lobster in the TK Grill which is the only evening dining venue that requires a reservation. Another factor for us is the informal ambiance with 'elegant casual' as the dress code apart from 2 evenings where the dress code was Formal-but in the main Restaurant only. Serving staff are all very good and friendly. We will be on another SEabourn cruise soon! Read Less
1 Helpful Vote
Sail Date: August 2019
We chose this cruise as a wedding anniversary treat, looking for a romantic setting, lots going on but not a party atmosphere, and not overrun with kids. The ship delivered perfectly. There was always plenty to see and do, and places on ... Read More
We chose this cruise as a wedding anniversary treat, looking for a romantic setting, lots going on but not a party atmosphere, and not overrun with kids. The ship delivered perfectly. There was always plenty to see and do, and places on the ship that catered to adults only. The ship was busy, but there were never long lineups anywhere, even for free pizza, burgers or ice cream on the top deck. The excursions were all wonderful and very well-organized as we were taken ashore and returned quickly and efficiently at all ports. On board, there were good entertainment choices and lots of opportunity to stay fit (Zumba class on the deck, etc.) Loved the adults-only pool areas. The restaurants were definitely a highlight of the cruise with wonderful food experiences at all but one. The suite was beyond expectations in terms of space and comfort. A few minor glitches: difficult to get through to restaurant reservations or room service on the phone. Communication was a challenge with some staff as their English was not great (but then, we don't speak any other languages so some of that is on us). Loved all the restaurants, except Steamers Seafood was a bad experience. Quality of the food and service at this restaurant did not warrant an upcharge. Drinks were a bit pricey. At the Anytime Dining breakfast, it would have been nice to have more yogurt, granola and fruit options. Too focused on American-style breakfast. Some of the entertainment was average, but still fun and enjoyable. And it would have been nice to have even more places on the ship to have a quiet conversation over a drink. Read Less
Sail Date: August 2019
Chose to book our 1st family holiday abroad on a cruise after watching the cruise channels and seeing the MSC Bellissima, it was important to us that the ship we went on had activities for children as we have a 9 & 8 year old, it had ... Read More
Chose to book our 1st family holiday abroad on a cruise after watching the cruise channels and seeing the MSC Bellissima, it was important to us that the ship we went on had activities for children as we have a 9 & 8 year old, it had an aqua park , rope climb and small arcade. The ship itself is stunning, everything is well designed and the staff keep it well cleaned at all times, we had housekeeping visit our cabin twice a day. The pool is large and a great place to spend the day. The entertainment staff had daily activities such as dance lessons, aerobics and games to keep passengers occupied, often they would have ‘sail away parties’ when leaving ports and had everyone up dancing. All staff are really nice and helpful, never had a problem and service was excellent, with waiters even taking drinks orders from your sun lounger. The food in the buffet was nice and plentiful, the pizza especially! Food in the main restaurant varied each day and was delicious. We booked a show each night after dinner and enjoyed every one, and then afterwards went to the themed parties hosted in the main gallery or the pool. Our cabin was clean and not too cramped, with our premium plus drinks package we even had access to the mini bar. We didn’t book any excursions with MSC, as when we got off at the ports there were plenty of tourist information staff to help us book a cheaper tour. Enjoyed every moment, and have even booked our next cruise in 2020 with the same itinerary on the MSC Grandiosa - we cant wait!! Read Less
Sail Date: August 2019
Last year we cruised the Mediterranean on the MSC Opera- this time we chose the Costa neoRiviera. The ships are similar, although the MSC Opera was lengthened a few years ago. The Costa neoRiviera is leaving the fleet in November and ... Read More
Last year we cruised the Mediterranean on the MSC Opera- this time we chose the Costa neoRiviera. The ships are similar, although the MSC Opera was lengthened a few years ago. The Costa neoRiviera is leaving the fleet in November and will be transferred to their German division, AIDA Cruises, so this review won’t be relevant for much longer. The good points: it was a very affordable cruise in peak season for 11 nights. One of our party was travelling as a single passenger and Costa’s policy (in certain markets) is to only levy a 30% surcharge- this is another reason we chose this trip. Atmosphere: Costa neoRiviera is a smaller intimate ship and is easy to navigate- the only trick to remember was the middle elevators didn’t go past deck 9. The crew were fine and we encountered no constant upselling like on MSC. The only disappointments were a confusing 30 minute life boat drill and crew not always enforcing the pool age restrictions, although considering this voyage was mid August this was often an impossible task. Most of the passengers were Italian, the remainder French, German or Spanish. There were perhaps 20 native English speakers on board so if you were looking to expand your Anglo social circle, this wasn’t the ship for you- English speaking guests are targeted by sister company HAL. Since Costa and MSC are mass market cruise lines, the demographics of your fellow passengers come from a wide social spectrum; therefore, standard Anglo behavioural norms/etiquette are often lacking. Being in the minority, the only solution is to modify your own behaviour: “when in Rome…” Dining/Food: Hurray! After last year’s MSC disgusting culinary experience (straight from the microwave to your plate) and rude Maitre D’ attitude, it was great being on a ship where you could actually eat well and alter dining arrangements without any fuss. Except for one night featuring a brand new celebrity chef menu (resulting in many half consumed meals) which the dining staff observed, the quality and portions were very good in the main dining room and buffets. Cleanliness: The ship was clean (not MSC obsessive compulsive clean) and satisfactory although some open deck areas on level 12 required attention. As the ship is being refurbished soon, perhaps it was decided to wait until then to perform the necessary work. Having said that, there were sufficient deck chairs on board (an MSC Opera problem) and the ship never felt crowded. Entertainment: This is the only area that needs improvement compared to MSC which was exceptional. While the special guest acts were quite entertaining, if the night involved the neoRiviera singers the performances were too repetitive- I think we saw the same prancing/dancing moves a number of times- just in different costumes. There is also a design flaw in the Ravello theatre- rows are tiered, but there are two rows in every tier so the second row can’t see over the first so you need to arrive early to get a seat with a view. Overall verdict: yes we would cruise with Costa again. Our expectations were met and the overall experience far surpassed MSC. Read Less
Sail Date: August 2019
first time cruisers and didnt know what to expect but we had a great time. Ship is immaculate, pool area is great to spend time around with waiters taking drinks orders from your lounger. Buffet is busy but food is excellent especially the ... Read More
first time cruisers and didnt know what to expect but we had a great time. Ship is immaculate, pool area is great to spend time around with waiters taking drinks orders from your lounger. Buffet is busy but food is excellent especially the pizza that is made frah infront of you. Restaurant was good tried something different every night. Shows were good we all enjoyed them and not too long which we prefered. Entertainment staff were great from the pool games, sail away parties, evening parties everybody enjoying themselves. The ports of call were good, we did our own thing at each port and got a taxi to Pompei just outside the port. We were a bit un sure after reading some negative reviews but shouldnt of worried we couldnt think of a single negative the kids didnt want to leave the ship and we are going to book msc grandiosa for next year! Read Less
Sail Date: August 2019
My family chose this cruise because of the great selection of ports and shore excursions. Being able to see the history in Greece and Italy was utterly amazing. Between the food in the ports and the wonderful tours we took, the overall ... Read More
My family chose this cruise because of the great selection of ports and shore excursions. Being able to see the history in Greece and Italy was utterly amazing. Between the food in the ports and the wonderful tours we took, the overall experience was astounding. The ship, Norwegian Jade, was great- the staff was always smiling, friendly, and helpful. Shout out to my favorite bartenders Rushane and Mitch, Jhonny at the front desk who put up with all of our shenanigans, Isadora and Raissa who were so helpful every time my brother and I came in to the on-board gift shop to buy something, Dawid (David) who was incredibly helpful in assisting us with shore excursions and making incredible suggestions of things to see and do, and Adi, our room steward, who did a fantastic job keeping us comfortable in our room. Only a few critiques: I would have really liked the Jasmine restaurant to have more flavor to their food, for there to be a more traditional Spanish/latin dining option, and the family balcony room to have more space. Overall, the cruise/trip was incredible, making it hard to leave our new home away from home for 10+ days when it was all over. I would definitely recommend this cruise to anyone! Read Less
1 Helpful Vote
Sail Date: August 2019
First cruise. Pleased with the look of the ship. Very clean and sparkly. Pleased with cabin, it was compact but had lots of little drawers and shelves so all our stuff had a home. Buffet was like being at school! You were presented ... Read More
First cruise. Pleased with the look of the ship. Very clean and sparkly. Pleased with cabin, it was compact but had lots of little drawers and shelves so all our stuff had a home. Buffet was like being at school! You were presented with a tray with napkin and cutlery and you queued round the counters, Horrible! You made your own coffee/ tea and then found a table. Staff in bars, atrium, shops and restaurants were generally uncommunicative, at times surly and curt and NEVER friendly or smiley. We ate in the Ligurian each night. Good, tasty, well cooked and well presented food with lots of choice but again, service very poor. Slow, careless and frustrating on the whole. We had to ask repeatedly for things like sugar, milk etc. We had the Champagne breakfast in our cabin which was lovely. Way too much food for two people and we had to leave an almost full basket of rolls etc which was a shame. Such a waste of food. We had a meal in Cafe Jardin which was very good and worth doing. The Formal nights were good and it was lovely to see most people dressed to the nines. Cabin steward was the exception. She was happy, friendly and did a great job. Went to Pilates session. The instructor was miserable as sin. He failed to ask if we had done Pilates before and more importantly, if we had any injuries or weaknesses he should be aware of. Appalling practice! He spoke as though he despised us both (there were only two of us) and didn’t want to be there! It was like a gym workout and when I asked him to explain a position again for me he just pointed to the other person as he was in the required position! How rude!! He was however, much more friendly when he led a seminar on improving your metabolism but that turned out to be nothing more than a sales pitch!! No wonder he was friendly! Entertainment was good and in fact was better than we expected. We went to the theatre group’s shows, the magic shows and enjoyed all of them. The public spaces were nicely kept and always very clean. Our big problem was that there were way too many people, big noisy groups in the bars which were always packed. The main pool area awful!! We nicknamed it Benidorm! The sun beds were so close they seemed welded together! Adult only area was quiet but soooo windy and had no shade. We did not take any of the excursions on offer so I can’t comment on them. Nor did we take part in other activities such as ballroom dancing, but people seemed to be enjoying them. So all in all, I’m sorry but this was nothing more than an all inclusive family holiday on water. Glad we did it but really don’t see why people get hooked on cruising and can’t wait to boast about how many they have done! Lol. There are lots of nicer, quieter ways to spend your hols. Maybe P and O aren’t a luxury cruise line, I don’t know. We won’t be repeating the experience. Read Less
1 Helpful Vote
Sail Date: August 2019
We choose this cruise as we wanted to see Greece & Croatia as not been before. We loved every port we visited, Mykonos was my favourite and the wife’s was Venice & Dubrovnik. The ships food was amazing. So much to choose ... Read More
We choose this cruise as we wanted to see Greece & Croatia as not been before. We loved every port we visited, Mykonos was my favourite and the wife’s was Venice & Dubrovnik. The ships food was amazing. So much to choose from every night. The waiters looked after us with extra chips and veg & Ice cream every night. The headliners were the best I’ve seen on any cruise, we loved the killer queen & musical shows. Also north by northeast singers were really good. Around the pool was really busy on sun days but as I’d get the pool at 8.45 it was easy to get beds. After 9 it was hard to get one in front of the pool. Service for drinks was great and not long to wait. My favourites bar was winners with football on and the casino was great and wasn’t busy so always a seat. Le club was great for a dance and was in there most nights. Stayed open till 2 but you could get a drink in and stay till 3am. Peroni on draught was good and they had doom bar in big bottles which I like. Our kids 11 & 13 girls loved the kids clubs and soon made friends. The only tours we Done was In Dubrovnik the game of thrones walking tour. That was amazing but hard going as very hot and a lot of steps. But me and my wife enjoyed seeing all the locations and the views. Also in split we went on the KrKa waterfalls tour which we didn’t enjoy that much as it was a long day on the coach and very rushed so didn’t get to enjoy the walk in the park and not much time to have a swim. I love this ship as it’s a smaller one so not hard to get seats for shows and space in bars and casino. Would definitely cruise again on oceana as staff are friendly and like the less busy areas. Read Less
4 Helpful Votes
Sail Date: July 2019
My partner and I just took our 27th cruise (second on HAL) and had a good time, however, we expected so much more, and the line under-delivered. Our first experience with HAL was about 12 years ago and we had a great time then. This time ... Read More
My partner and I just took our 27th cruise (second on HAL) and had a good time, however, we expected so much more, and the line under-delivered. Our first experience with HAL was about 12 years ago and we had a great time then. This time we expected just as a good service like before but were left just wanting it. The good: Great cabin (4158) with an extended balcony (that we paid for). Comfortable bedding, great bathroom with a very roomy shower stall; Great cabin room stewards, friendly and very attentive; Food quality in the main Dining Room is very good; The ship is very pretty and quiet; Few announcements and sales; The cons: The same extended balcony we paid for was always dirty due to the discharges of soot from the ship stacks. Our cabin was in the AFT portion. Likely not in problem if we were mid ship or forward; Service in the dining room was lacking, slow and disconnected. We complained and promised that they would serve "faster" on the following nights. They didn't. Servers were friendly and very polite, but somehow things were not working as they should on almost every night of the 12 nights onboard. Too much time between courses and several mistakes, like attempting to take an order without bringing the menus, skipping a course, dessert without the ordered coffee, coffee without cream (even after a week with same servers), etc etc. Maitre D would apologize but the service quality would stay the same: low; Desserts are lacking quality and choices. Offerings are boring, repetitive and did not quite taste good. Dessert is like an afterthought on the ship; Buffet: They do have a different service philosophy on this ship (don't know if this is a system-wide thing) but one needs the help of a server to get any food, and that means standing in line all the time, from station to station. One can't get a whole meal on one station, so one needs to stand in line again at the next, and then the next. When there was no line, the server would hide in the kitchen, so one needs to wait there till he/she comes back out. The food offerings have no signs showing/explaining what they are, so when it is your turn, one needs to ask "what is this" and "what is that" every time. Portions are usually given on a small plate, and then on the next station they will try to give you another plate... We actually hated this system, and avoided the buffet every chance we could; Ship eateries and restaurant times are very restricted. At some obvious lunch or early evening times, one can find most of the venues closed. Off course they have several other venues, if you want to pay extra; Alternative eating venues (at no extra charge), like the Dutch Café and the Explorations Cafe, offer not a single choice of a free drink. No water, no coffee, no ice tea at these locations. So if you come here, you either have to go several decks up or down to get a glass of water, or you have to buy a drink; A lot of nickel and dimming on the ship; Alcoholic drink prices are way too high; with the required 15% gratuity, the least expensive beer onboard costs $8, the wine by the glass $10.50; HAL is not going to give you a single free cocktail, even on events we all expect to get one. On the captain's welcome night you will get a glass of pro-secco here (they might refill it) and the "party" to welcome and thank repeat guests has been replaced with a lunch, where you will be given ONE glass of pro-secco. Yes, not a choice to get a cocktail, not a chance to get your pro-secco glass refilled; Top decks are difficult to navigate. One can not go for a walk on a top deck from AFT to FWD, anywhere; Theater entertainment is very limited and boring; Music on BB King's Club is very good (they have great singers and musicians on board) but the music is too loud (and I am not 80y.o.); Ship does not offer shuttle services to bring passengers out of ports or into city centers. In Dubrovnik a Shuttle was offered for $16pP, when the city bus that stops right outside the port and brings passengers to the same final stop of shuttle in the old town costs $4.50 for an unlimited day ticket; In 3 Port Stops we were left in alternative docking locations, which meant longer walks to required shuttles only to get us to the normal docking areas, very upsetting; Overall a good trip with some great ports of call. But HAL could do a lot better. Please stop nickel and diming passengers, and deliver the experience we all expect. Read Less
2 Helpful Votes
Sail Date: July 2019
We had a great time on our first cruise on Koningsdam, cruising the Adriatic in late July/early August. The ship was beautiful and well maintained. The service on board was excellent. The ports of call were plentiful on this 12 day ... Read More
We had a great time on our first cruise on Koningsdam, cruising the Adriatic in late July/early August. The ship was beautiful and well maintained. The service on board was excellent. The ports of call were plentiful on this 12 day itinerary and although most ports were too crowded due to the dates we were traveling, we appreciated that this itinerary included ports like Koper and Korcula which are a little less popular and hence much more inviting. The entertainment was much better than expected with the music venues available on board offering a wide variety of live performances. Even some of the shows at the main theater were good which was a pleasant surprise compared to our prior cruise experiences. Due to the time of year, the demographics of the passengers included passengers of all ages and from all over the world but was heavy on big multi-generation family groups. The food on board was very good. We dined a number of times in Club Orange because we booked a suite and thought they did a terrific job there. We especially enjoyed the specialty dining at Rudi’s and Tamarind (which remains our favorite cruise ship restaurant on any line). We also tried the special Indonesian night at Tamarind but didn’t care for it as much as the regular Tamarind menu. We did not enjoy the Pinnacle Grill as much as we did on another HAL ship in the past. We ordered room service once and they sent us the wrong food so we didn’t try it again. We purchased the couples spa pass and enjoyed using the hydrotherapy pool and steam room there. The only negatives which I think are worth sharing as they may be helpful to others to know in advance: The main dining room, Lido buffet, and the main theater are too small for the number of passengers when the ship is at capacity. It seemed that anytime dining often included very long waits, the buffet was generally an unpleasant experience unless you visited at off peak times, and the better theater shows often had no seats available at all by the time the show was about to start. The family pool and loungers were too crowded on the two sea days and since staff did not appear to remove any towels/personal belongings from loungers left unattended for hours, there were rarely loungers available. The adult pool usually had space available but the area was full of people smoking. I anticipate that if you sail at off peak times of the year, your experiences would vary considerably on these specific issues but I think they are worth noting so that one can go in with realistic expectations. Read Less
1 Helpful Vote
Sail Date: July 2019
This was our first cruise. We would have rated the cruise as a 4+ out of f5 but for one major issue. More on that later. I would say the cabin itself (ocean view) was what we expected: Unobstructed view, clean, large enough, etc. The ... Read More
This was our first cruise. We would have rated the cruise as a 4+ out of f5 but for one major issue. More on that later. I would say the cabin itself (ocean view) was what we expected: Unobstructed view, clean, large enough, etc. The food was pretty good, and much better than that in the specialty restaurants. The dining upgrade was worth having. The entertainment was also good, actually better than we expected. The staff was great, wonderfully pleasant throughout. But... You do not want to find yourself lodging on Deck 5, Rooms 5602 - 5610. That was an unmitigated nightmare (or whatever the term is when you are wide awake but going through an agonizing ordeal. Picture yourself in an Airstream trailer. Now picture someone whacking the side of your trailer with a metal bar, and then beating the trailer with a smaller utensil for about ten seconds. Then picture that happening every night from about 1:00 a.m. until 5:30 a.m. There were actually a variety of noises throughout the trip, each unique, but unbelievably loud and inconvenient. Guest Services staff, an engineer and others came down to figure out the source and/or a solution. Couldn't figure it out. Sound apparently moves in mysterious ways in metallic boats. We couldn't be moved, even to an interior cabin, because the ship was filled to the brim. We finally advised Guest Services we would need to leave the ship in Corfu (Day 4), but we were then advised other guests were disembarking in Corfu, and we could use that room to sleep in. Didn't actually happen until the next day, but from Day 5 - 10 the zombie nightmare was over. My real issue with NCL is the apparent duuplicity. Staff is very sympathetic with the situation; they acknowledge it is unbearable. The manager even offers that these rooms should not be used by guests because, unless you purchase a drink package and faithfully indulge throughout the night, I really don't think you can sleep through that level of noise. (My comments about the drink package. He just indicated these rooms should not be made available to guests). They did provide $400 in shipboard credit, which is enough to purchase 52 bottles of water, but we were assured that when we contact the corporate office in Florida, everything will be made right. I did contact the NCL corporate office, and I was advised that "noise is subjective," so it turns out it was really just my (and my wife's) sensitivity to noise that was the problem. She missed going ashore on two of the first four stops because of a lack of sleep. The guests in rooms 5602 and 5606 would disagree with NCL's assessment, as we commiserated over our plights on occasion. A couple of us even recorded some of the noise so we could relive it during daylight hours. Not to sound too cynical, but it appears that the staff is coached to wholeheartedly agree with the guests on all particulars, apparently to avoid the zombies making a scene, and direct the guests to contact corporate, and then have corporate deliver the bad news: Pound sand. Days 6 - 11 were excellent: The food tasted better, the shows were more entertaining, and the shore excursions more exciting. We were just a little disappointed that our sensitivity to sound put a damper on our first five days of travel. Read Less
1 Helpful Vote
Sail Date: July 2019
We have always wanted to travel the Mediterranean. It was nice to get island to island. We got off the boat at every stop and had great tour guides on the excursions we went on. Brittany, a beautiful red haired dancer we ran into several ... Read More
We have always wanted to travel the Mediterranean. It was nice to get island to island. We got off the boat at every stop and had great tour guides on the excursions we went on. Brittany, a beautiful red haired dancer we ran into several times. She always looked out for us and was so nice. Even made sure we were ok on a very vertical hike. We could have had more time in each location to get some good shopping and local food. We had one bad experience with Santorini. We all got backed up at the tram down the mountain. Many people panicked afraid they would be left behind. There was no clear instructions or anyone reassuring anyone we were going to be ok. Many went for the steps to beat the line. After we heard one lady slipped and broke her ankle. There were kids begging for money as we all were standing in line. It was rushed and unpleasant. The boat staff was sweet and thoughtful. Ludmilla Pagliari greeted us in the morning always smiling. We ran into her at night when we would get coffee and cookies after dinner. Still sweet and still smiling. She would chat with us. A very nice young lady from Argentina. A couple waiters Willy at Crystal Palace and Jerry at O'sheans were great guys. Friendly and attentive. Jerry had great banter. He made us smile. The food was good and we appreciated the fresh fruit in the buffet. My husband really enjoyed the Indian food. I will say the flat bread was delicious. From breakfast to dinner it was good food. One suggestion is to put clocks in the rooms. I know why they are not there but when you have excursions and the time changes you can feel a little out of sorts. Especially when your phone is not working like it should. I learned how to dance about a quarter of the Michael Jackson Thriller dance. We got to see the whole dance at the impersonation show later. It was fun to see Elton John, Tina Turner and Michael Jackson. Every where we went there were steps to get where you were going. The views were spectacular. And after you had steps to go back down. We refused to use the elevators on board and always used the stairs. It was a healthy trip. Always got our steps in and then some. Got home fitter and slimmer. If not just a little. We stayed at Best Western in Rome and Barcelona. Both were excellent. Clean and air-conditioned. The staff were friendly and helpful. Except for the Santorini experience the whole trip was a fun. I would recommend it. Don't get to tied up with always booking something. The islands are navigable. With better time you can really experience the food. It's good and deserves to be appreciated. The coffee is amazing. Not once did we make it to the beach. Just not enough time. My biggest regret. I guess I will have to go back. Read Less
Sail Date: July 2019
We chose this cruise simply because of the Itinary. Been on many cruises with rcl and po.(why do people insist of asking how many cruises you’ve been on as soon as you start a conversation only to take over the conversation telling you ... Read More
We chose this cruise simply because of the Itinary. Been on many cruises with rcl and po.(why do people insist of asking how many cruises you’ve been on as soon as you start a conversation only to take over the conversation telling you all about THEIR cruises )..... Only room we could get was inside so decided we would try and upgrade on board, so straight to guest services as soon as onboard to be met with signs “cruise fully booked “ Went to room as we left Venice to be met with a thunderous sound in cabin. Phoned guest services they said we will send a supervisor , as I put phone down cabin boy knocked and during our chat said the noise will leave now as we enter open water. As we spoke it stopped ...I phone guest services and cancelled complaint (that was a mistake). All good for a few days then three day in at 6am we were awoken with a crashing and banging noise from next door (store room) phoned gs and ll went quiet after 10 mins.no reply to complaint was sent by phone message or letter to room.. The following morning at 6.15 the thunderous noise started again !! I put bow cam on and noticed that we were going into terminal and that side thrusters were working , phoned gs and complained and they sent a supervisor. He came and said nothing to do with him as he was housekeeping !, what a waste of time !, back to gs and lodged a complaint they said they will look into it and get back to me. Later that day we returned spoke to another person who said well we left you a message yesterday and you never came back to us ??? At this point I asked for the gs supervisor who came and listened as I told her there had been no communication either by phone or letter and that if there had we would not be wasting our holiday time. At this point without explanation as to what happened she offered us a change of room (as there was a medical emergency) $100 added to our account and Chocs and wine in room. We took that and on return to our room to pack there were 2 phone messages asking us to contact gs plus two letters doing the same (covering their backsides I think). Apparently they are were still investigating where the noise comes from !!!! With dozens of highly trained engineers on that ship a two minute phone call would give them the answer they need (side thrusters ) but something tells me they already know what the issue is and realise they should not be letting that room out EVER !!! The rest of cruise was great apart from entertainment which in comparison to other cruises was poor. Oh and if you go to Santorini do not walk up or down to the town from cruise terminal as you’ll experience poor donkeys climbing and descending that steep incline in terrible conditions you’ll also have to avoid them if you walk as they push you up against the wall !!! And ladies don’t wear open toe shoes if you choose to walk, it’s not nice between your toes if you know what I mean........... Read Less
1 Helpful Vote
Sail Date: July 2019
I felt that must write this review after spending 11 days on Pearl in The Med. I understand that two cruises before ours the ship encountered technical difficulties and that because these things happen so infrequently that things do not ... Read More
I felt that must write this review after spending 11 days on Pearl in The Med. I understand that two cruises before ours the ship encountered technical difficulties and that because these things happen so infrequently that things do not always run smoothly but we had no such issues on our cruise. We joined Pearl in Civitavecchia for 11 days. Embarkation was smooth and trouble for even in a Thunder storm! We found the Staterooms and facilities onboard to our liking. Everywhere was spotlessly clean which may have been down to the fact that the entire crew had spent hours cleaning and repairing the ship during the cancelled cruise a week before ours. The Crew were all excellent - cabin steward, bar waiters, Garden Cafe Chefs, Entertainers all of an extremely high standard. In fact the entire crew were attentive and welcoming. The Cruise Director, Tiara is the best we've ever encountered on a numerous cruises and she and her staff worked tirelessly to engaged and entertain the guests. Our kids are teenagers and we never saw them apart from when we were off the ship or at dinner. The Teen club was a 100% hit - unlike our experience on Royal Caribbean last year where the Youth councillor just couldn't be bothered and they subsequently hung onto our 'Coat tails' for the entire trip!! They met kids of similar ages from various countries around the world and had an absolute blast making friends. We are from the UK so our package included Gratuities, Drinks, bottled water, a $50 excursion credit per port and internet. We could not have asked for more. It does seem expensive when you pay for the entire trip before you depart but subsequently when onboard we seemed to spend very little. As people have mentioned in the past you do have to pay tax on onboard spend in some ports even though you are 'all inclusive' but this is not a Norwegian or European thing it happened to us last year on RCI in Rome and Barcelona and we've also had it in Miami before departure on NCL. It's tax and you just can't escape it!! The food onboard was typical cruise fare. The Buffet was exactly that, 'the free all you can eat buffet (that you've already paid for!). We paid to eat in 3 speciality restaurants whilst onboard - Teppanyaki, Cagney's and Moderno. The quality of food in these was a cut above the rest of the ships dinning. We were not overly impressed with Cagney's it was just far too much food. We enjoyed the other 2 speciality restaurants very much and would choose to visit these again. We tendered in Kotor and Santorini.We had no issues in either port. Word of warning in Santorini. There is basically an entry tax of €12 per person. The ships tenders (if you are not on a coach excursion) drop you at the dock below Fira. The only way to ascend into the Capital Town is via cable car or donkey (€6.00 per person each way). You can choose to walk the 600 steps but you share the steps with the donkeys - believe me when it hot this is not a peasant experience for the nostrils! NCL advise you not to use the donkey's to ascend the hill as it is considered very dangerous which leaves you with a 90 minute wait for the cable car (which incidentally takes less that 1 minute) or the hot smelly walk with the donkeys. Before I finish just a quick word about the Fitness staff onboard. We signed up for the 'all you can exercise' pass on day 1 at $99. We had 2 South African crew members who made these classes an absolute blast. I have never worked so hard on my fitness on holiday. 1 gym and 16 all you can eat restaurants! If I were to critique anything it would be the entertainment. The theatre shows that we attended we very professional but the music offering after 11 days became a bit repaetative. The Caribbean themed band, Funky Roots were very good but we met have heard their entire repetoir 5 or 6 times over the 11 days. We had a guitarist from Brazil, a string quartet from Poland and a Pianist/singer from the US again they did a good job but we could have done with 1 or two more options just to break it up a bit. We would recommend NCL above any of the other cruise lines we have tried, Carnival, MSC and Royal Caribbean. The ship was full to capacity so yes it was busy onboard especially on Sea days but we never waited to be seated in a Restaurant, we always found a seat in the bars and there were always plenty of crew onhand to help. Read Less
1 Helpful Vote
Sail Date: July 2019
One day prior to embark, I received an email stating that they had to alter the route due to something that I didn't understand. Tried to call the NCL agent who sold me the trip and I got no answer. At the end, we visited one less ... Read More
One day prior to embark, I received an email stating that they had to alter the route due to something that I didn't understand. Tried to call the NCL agent who sold me the trip and I got no answer. At the end, we visited one less country and spent 36 straight hours sailing. The pool is too small for the amount of people cruising, there's literally no space for anything. 50 people fill the pool. The buffet was always overcrowded, we always had to make a line to get something. The Premium beverages pkg is absurd. If you want a drink after 3 am, the only open bar tells you the bar is closed (for alcohol) The "free cruising" dining option is not convenient, there's always a line of people waiting to be seated. There a re a lot of hidden charges (communication phone to phone within the ship should be free, not 10$ per phone) The quality of food was fair, I expected a little more for the price I paid. Read Less
1 Helpful Vote
Sail Date: July 2019
The NCL experience is why we keep coming back. The Greek Isles Cruise out of Venice did not disappoint. Although we had to skip the Montenegro port (due to the changes in Venice port), the remainder of the ports were amazing. There ... Read More
The NCL experience is why we keep coming back. The Greek Isles Cruise out of Venice did not disappoint. Although we had to skip the Montenegro port (due to the changes in Venice port), the remainder of the ports were amazing. There were NCL tours for all ages and abilities. Venture through Kings Landing fed our Game of Thrones fix. The Greece tours Best of Corfu, Greek Style Celebration - Opa! (Santorini) and Melissani, Meze & Ouzo (Argostoli) all were informative and includes the best food and fun. We have sailed on the Star previously (2012). We like the smaller ships, less passengers and easier to maneuver about the ship. The cabin was perfect for our needs. The steward took care of our needs. My wife hurt her should the day before embarkation. He ensured we had ice in our cabin at all times. The dining was wonderful. The restaurants, both included and specialty, have great menus, serve and ambiance. We used the buffet mainly for breakfast and lunch. Food allergies and needs were at the forefront in each dining spot. The only improvement would be reservations for specialty restaurants. They are not for spontaneous dining. From past experience, we knew the difficulties, so we booked ahead based on our excursion plans and ports. Whether the music through out the ship or shows in the theater, the entertainment was great. An improvement can be made for the theater shows. Once the shows started, guests continued to come in. It interfered with viewing. There didn’t seem to be enough NCL staff to monitor it. I would suggest no further entry once the show starts. Embarkation was fine. There was an hour delay in our hotel to port transfer. Unsure of the reason. It was raining in Venice, and we stood in the rain. Luckily, we brought an umbrella. Once inside, we moved through the line quite quickly. We filled out the short health questionnaire while on line. Disembarkation was quite easy as we had a post hotel stay. We automatically were set up. The latitudes rewards were also great...discounts for excursions, on board purchases and even a bottle of champagne in our cabin are all worth it. The spa was fabulous. Purchased the thermal spa passes...worth it! Next time may book spa cabins that have it included. Booked massages and acupuncture...the staff was professional and the services amazing. The acupuncture helped relieve my wife’s should injury. Would we go again? ABSOLUTELY. We already signed up for CruiseNext putting deposits on future cruises. Read Less
Sail Date: July 2019
We prefer the newer mega ships but the itinerary was just what we were looking for so we booked the Star. Although the ship was built in 2002, it was recently refurbished. Or cabin 5128. had a lot of storage space that you do not generally ... Read More
We prefer the newer mega ships but the itinerary was just what we were looking for so we booked the Star. Although the ship was built in 2002, it was recently refurbished. Or cabin 5128. had a lot of storage space that you do not generally find on cruise ships.The design of the cabin was well thought out with the passengers comfort in mind. We have taken some high end cruises and this ship rivaled them in food, entertainment, and fun. The ship has a lot of energy due to the quality of the crew members.We had a minor issue with one of our meals and received a call from the Executive Chef that more than remedied the situation.Norwegian does a great job with its open dining concept.Dining on your time is a great benefit. I'm surprised other cruise lines have not adopted this system.We loved the Star ant the ship far exceeded our expectation. Read Less
Sail Date: July 2019
Chose this cruise because of the killer itinerary - Dubrovnik, Montenegro, four Greek Isles, plus no days as sea. (We have cruised many times, so we pick cruises for the ports; at-sea days are boring for us.) Unfortunately, because of ... Read More
Chose this cruise because of the killer itinerary - Dubrovnik, Montenegro, four Greek Isles, plus no days as sea. (We have cruised many times, so we pick cruises for the ports; at-sea days are boring for us.) Unfortunately, because of the Venice cruise ship crash a month or so before our cruise, three days before our cruise the portmaster rescheduled departures and arrivals to allow more time between each ship, meaning our cruise no longer had time for Montenegro (and NCL did nothing to compensate us for losing that port, which was disappointing). But the itinerary was still excellent. We were cruising during peak season (July/August) and had read the horror stories about how crowded every place was. Being ready for that helped set our expectations and be tolerant of that. Reading the stories on cruisecritic about chaotic disembarking for non-NCL shore excursions and freelance visits, since NCL offered a $50 discount on each port, we booked NCL excursions for every port. (Saving ~20% by getting the four-port package also decreased the cost.) This made disembarking very orderly and efficient. (Pro Tip: get to the theater a little early for the excursions and you'll be the first group out, which will make the lines shorter at each stop along the way.) All of our NCL shore excursions were great, with entertaining guides. (Surprising, the only Greek isle we were not familiar with, Kefalonia, was our favorite.) We only ate at the free places on the ship and, despite what others have said, found the food very acceptable and typical of our other cruises. (If you don't like something, it's all free - just get something else!) As others have also mentioned, the buffet is almost always busy, but we only had to share a table once. The shows in the theater were not bad. Paradis and the magician & contortionist were excellent, Vegas was pretty good and the dancing couple were okay. Except for a couple instances, we found the service to be excellent in all areas. When we complained about banging under our cabin one morning, guest services followed up a couple times to make sure it didn't reoccur, and sent some chocolate strawberries (which seems to be the go-to - we saw many other cabins getting these as well). So, despite the complaints others have listed, overall we found this to be a typically good cruise with a great itinerary (and if you get Montenegro with yours, I'm sure it will be even better). Read Less
Sail Date: July 2019
We selected this cruise based on itinerary and no at sea days and were not disappointed. Our experience may differ from others as we stayed in a Suite and had the luxury of priority embarking and disembarking at every port - this alone ... Read More
We selected this cruise based on itinerary and no at sea days and were not disappointed. Our experience may differ from others as we stayed in a Suite and had the luxury of priority embarking and disembarking at every port - this alone was worth the extra $$. In the hot sun having a Butler escort you to the front of the line was slightly embarrassing but equally appreciated. We stayed in a Family Suite that was incredibly spacious and perfect for our family of 5 with children ranging from 8-15. At night time the sleeping sections would partition off so that we did not all need to go to bed at the same time. Our Butler Percy was helpful and lovely and we loved the afternoon treats each afternoon. Brussel our room attendant was friendly, efficient and did a great job of keeping our room looking clean . Karin from Concierge was incredibly efficient and ran a great team. The pool are was really busy and noisy but there were lots of sun loungers scattered around the ship that you could always find a quiet spot. Our room had floor to ceiling windows and we enjoyed relaxing in our room more than I expected, on board it was often windy so having the great view to watch the world go by was certainly a bonus. We did not do any NCL organised tours but from speaking with others they enjoyed theirs. Unfortunately our itinerary changed 2 days out due to the Venice port authority requiring the boat to dock early on the final day so we did not visit Kotor - was really disappointed but it was out of NCL’s control. Dubrovnik Lots of taxis when you leave the boat, not so many for a family of 5 but we did find one. He took our for a tour of various places around the city and then dropped us at the old town. The old town was beautiful but a crush of tourists - the boat usually docks at 7am (with the change we docked at 12) so I would say go early and you may not experience this. It was a lovely walk back to the boat - maybe 20-30 minutes. Corfu There were no taxis for 5 so we walked into the old town. If you decide to walk it is around 20 minutes - just don’t do what we did and follow the brown driving sign to the old town as this takes you a different route that is much longer. Walk along the waterfront and you will see the old town and work out how to reach it. We enjoyed walking around and finding somewhere nice for lunch. We also found a nice seaside bar close to the fort - this had a public beach below if you feel like a swim. Santorini We were the first tender off the boat so the cable car queue was quick followed by a 20 minute public bus ride - we just asked around how to reach the bus station. The bus picks you up in the same place to take you back to the cable car, just ask the driver how often. I think it was 2-3 euros and it helps to have smaller change, Santorini is beautiful, busy and expensive. Loved going there and the view is incredible. There was a long queue for the cable car so we decided to walk down. Such a shame the donkeys use the same trail as it really is an easy, gorgeous walk down. Just watch out for donkey doo and the donkeys do not give way so walk with caution around them. I would not take this trail if you do not have good balance or with really young children. Mykonos There are supposedly only 31 taxis on Mykonos - out kids were exhausted by day 4 and we decided to have a beach day but all the NCL excursions were full. After leaving the boat we found a place called Mykonos Getaway (it is located further along the waterfront on the left up the small hill just before you reach the road). The lovely girl suggested Ornos beach that was not windy and we were not disappointed. It was 30 euro for 2 x loungers and an umbrella. Gorgeous sandy beach with lovely clear water. The return trip was 80 euro. Bar and restaurant service on the beach. Loved our day here. Kefalonia This was our favourite stop. We pre-organised through Kefalonia VIP Tours and Transfers a 4 hour island trip. Spiros suggested places to visit - we decided to do the Melissani Cave/Lake and not the other cave. Lake was beautiful, our driver George got us there before all the tour buses and the queue was minimal. He then stopped at a cute fishing village followed by a photo stop of Myrtos Beach. We wanted some beach time so he took us to a gorgeous place called Assos Village where we had 1.5 hours for a swim - this village and beach is incredibly beautiful. There were sun loungers and umbrellas for 10 euro for 2. Love, loved it! George our driver was so interesting and shared lots of information about Kefalonia. Food We thought the food overall was a 7/10 and they do really well to cater for so many people We were pleasantly surprised by the good quality of food in Versailles one of the no charge restaurants and dined here 3 times. If you find a waiter or waitress you like you can request to dine in their area. We had lovely Jinky who was our waitress, she remembered what wine we liked and was so friendly and proud of working for NCL. We ate at 3 specialty restaurants - Tepanyaki was fun and food good. We could only pre-book a table for 4 so changed it when we arrived to 5, not a problem. We loved Moderno and thought like the Japanese - food was of superior quality, Le Bistrot was just ok but we did have an exceptional waiter. The kids sometimes had snacks from the main buffet but we did not eat her or if we had to would just take a plate back to our room. With a suite we were lucky to have different options for Breakfast and lunch. Staff Every staff member we encountered was friendly, they work really hard and deserve the service charge. We did hear some guests being really rude when there drink order was wrong or one suite guest being so rude because they could not get the restaurant booking they want ‘I’ve got the top guys card do I need to get him involved’ - wow - I can not believe people spin such lines! you get back from staff what you put in is all I can say. Be friendly, kind and you will get the same back. Overall it was a fantastic first cruise. Yes the boat was a bit older but it does not stop you having a good time. Lots of shows and other activities on offer that we did not do so I can not comment on these, The only show we did see was a magician one that was good. After dinner our kids tended to swim as the pool was empty and quiet. Read Less

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise