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4 Helpful Votes
Sail Date: April 2019
We just completed a seven day cruise on the Celebrity Edge and the ship was amazing! The staff provided a high level of professionalism while making every moment a personal experience. After reading negative comments we weren’t sure what ... Read More
We just completed a seven day cruise on the Celebrity Edge and the ship was amazing! The staff provided a high level of professionalism while making every moment a personal experience. After reading negative comments we weren’t sure what our personal outtake would be, however from beginning to end this was a perfect vacation! There were eight of us traveling from all parts of the US. Some were first time cruisers with Celebrity, as well as Elite Status return cruisers and everyone agreed that the service was the highest level they had ever experienced. The infinite verandas provided a larger area for enjoyment as well as the open air each day and night. We ate in the four dining rooms available throughout the cruise where the food and service were excellent. Dennis, the maître d’ in Cyprus, even brought identical twins to meet my identical twin sisters which was a joyous moment for ALL! The personal touch was everywhere! Eden is a different experience from other cruise ships however being present during the production provided a level of intrigue which is not always present when watching a video. This show should be experienced by all at least once. The children were welcome and intrigued by the program and allowed to participate which brought smiles. We previously read about concerns regarding the removal of three bars and the addition of one main bar. Though the main bar does not have a lot of seating, there were areas surrounding the bar which made up for the additional seating and provided ample room for all who joined the evening musical activities. From embarkation to debarkation this was an amazing cruise! Special thanks to Desy who greeted us with a beautiful smile wherever she found each of us DAILY! She was Our Angel! Read Less
5 Helpful Votes
Sail Date: April 2019
After reading so many negatives about sailing on the Edge, prior to our cruise, when I returned I felt it was necessary to tell some of the positives of this beautiful new ship. The embarkation was an absolute breeze. You do have a ... Read More
After reading so many negatives about sailing on the Edge, prior to our cruise, when I returned I felt it was necessary to tell some of the positives of this beautiful new ship. The embarkation was an absolute breeze. You do have a little hike after dropping off your luggage if you are parking a car in the parking garage. That said, the process of getting onboard was the fastest we have ever experienced. No waiting in long lines. Our seapass cards were in the door of our room and they actually told us we could go drop our things in our cabin before having lunch. None of the locked doors stating the cabins would not open until after 1pm!!! Such a nice treat. Upon entering, all of our excursion tickets, special dining reservations, etc were neatly placed on the bed. Of course, we had to try out the motorized shade and balcony window. Yes, the balcony is not as large as a standard but certainly adequate for the very comfortable chairs provided. The café where the buffet is located is pleasant and very spacious. The one thing I didn't understand is why the handwashing station was not mandatory. Only saw a few using it. When we have cruised on RCCL, the handwashing station was roped off and it was mandatory each person entering the dining area wash their hands. They did have someone at the door offering hand sanitizer but I think the handwashing is more effective. As for ease of moving around the buffet stations, it was effortless. Large areas and tons of food selections. Hamburgers were only available outside the Solarium pool area. Loved the martini bar. Pricey for anyone not purchasing a beverage package. Again, the comfortable chairs in this area made it very popular place to hang before dinner. Live musicians and vocalists performed. The highlight is the bartenders and their act. At 8:30 each night, they do a juggling act with liquor bottles and a super demonstration using stainless, filled shakers. Loved the energy of all of the bartenders. Very friendly staff The shows, for most part, were enjoyable. High energy dancers and singers. Hated the show , "Hot Mid-summer Night Dream" or some crazy title. It was so weird and we just wanted it to be over. They really need to re-think that show. The other production shows were very good. 1st comedian wasn't very funny but the 2nd was hilarious. Big shift in the dress-up nights. Everyone is going to less formal attire. Men are even electing to leave the jackets at home. Yeah for that one. I didn't see very many people in dressy stuff. Cruise director was engaging. We really enjoyed our excursion in St. Maarten. Took the one with the ship that was Foods of St. Maarten. It was excellent and we enjoyed sampling three different native meals. Our guide was great. You travel on an air conditioned bus and she really provides a tour of the entire island. Well worth the price. Our favorite place to spend our sea days was the Solarium pool area. The lounge chairs were so comfortable, with thick cushions. Also, loved that checking out towels was not required. No standing in line and having to show your sea pass card. Finally!!! We did the express self debarkation. That was well tuned and we were off the ship by 7:30. Nothing to going through customs. Done with face recognition. Didn't have to even show our passports since it is all electronically entered before boarding the ship. Overall, great improvements. Our feeling is there are a few things that could be improved but Edge is a beautiful ship. The food was very good with lots of selections. Would definitely love to experience The Edge with a Europe itinerary. Read Less
6 Helpful Votes
Sail Date: April 2019
I have now been on 6 cruises. 2 with Norweigen, 2 with Carnival, and now 2 with Celebrity. First one on the Summit this time last year. A little background, I am 47 and my wife is 34 and this Edge cruise was perfect! We cruise to ... Read More
I have now been on 6 cruises. 2 with Norweigen, 2 with Carnival, and now 2 with Celebrity. First one on the Summit this time last year. A little background, I am 47 and my wife is 34 and this Edge cruise was perfect! We cruise to relax, drink, eat and visit the new places. We had already been to San Juan but had not visited Tortola or Sent Maarten. All 3 were fun in their own ways. About the ship; This ship is innovative, up to date with technology(the use of LEDs is perfect), and beautiful. The layout design versus other ships I have been on was better. I read a lot of reviews before we left and TBH I don't get the negative reviews. The only negative for us was the expensive shops on level 4. This space could be used for other things as no one was ever in these shops. But back to the negative reviews, I think people just expect the same thing and when it changes it is automatically a negative. I came in with an open mind and I like the changes. THEY ARE FOR THE BETTER! The dining room layout with four main dining room options was awesome, it just gives you more options and the feeling of dining in a new restaurant every night without having to buck up the high costs of the premium dining. We did eat in Raw on 5 and had lunch in the grand bistro and I recommend both. The food you get for a 20 dollar charge at the grand bistro for lunch is a great deal, Raw on 5 not so much a deal but great food. I do like my seafood(lobster and crab) warm and it was served cold so I wouldn't probably pay up for it again. The buffet was great, lots of selection and everything I tried was really good. The Pizza was spectacular The entertainment was all good except for the last night. The show Kaleidoscope was not for me but the most part of the crown seemed to enjoy it. We actually went to all the shows, we usually don't but the people we cruised with wanted to see the shows so we went and I'm glad we did. The comedian was freaking hilarious! There was a few activities but Celebrity doesn't have as many activities as other cruise lines and I don't mind. We never were bored. The service was great as usual. I would say the staff seemed happier and friendlier on the Summit but really no complaints. Overall I would definitely be sailing on the Edge again, Maybe next year in Europe. Read Less
8 Helpful Votes
Sail Date: April 2019
We choose this cruise because of the itinerary. There was only one sea day and the rest were ports of call with beautiful beaches. We booked and Grand Suite, 7928, and it was perfect. We even got new furniture for the room in one ... Read More
We choose this cruise because of the itinerary. There was only one sea day and the rest were ports of call with beautiful beaches. We booked and Grand Suite, 7928, and it was perfect. We even got new furniture for the room in one port. The A/C worked very well, first time ever we turned the thermostat up because it was too cold. The bed and linens were exceptional in quality. The food was incredible, sampled several different dishes, always found something great. The worst part was the entertainment, which we already were aware of, so not disappointed. The day of the dancing waiter is past. We had anytime dining and one night they could not serve us our entree due to the Show. I felt so sorry for this poor people, you could tell they were so over worked and then have to "perform". We choose two excursions thru Carnival, both were wonderful, and we felt very safe. We choose to self disembark, the fastest we ever have been off a ship. If you do the research you will not be disappointed and the price is the cheapest out there. Read Less
10 Helpful Votes
Sail Date: April 2019
This was our 3rd time on the Allure and 12 time on Royal, one of our favorite ships. EMBARKATION AND DEBARKATION - fastest I have ever had! Both took less than 10 minutes. Face recognition makes going thru customs a breeze, didn’t ... Read More
This was our 3rd time on the Allure and 12 time on Royal, one of our favorite ships. EMBARKATION AND DEBARKATION - fastest I have ever had! Both took less than 10 minutes. Face recognition makes going thru customs a breeze, didn’t even have to show our passports or fill any paperwork out, make sure you put your pictures in the online check in prior to cruise! GENERAL INFO - We absolutely love Central Park, it is so peaceful in the morning and pretty at night. I love to grab a quick breakfast or lunch and typically love the roast beef sandwiches at Park Cafe but they were consistently fatty and grizzly this time. They have great made to order fresh salads, make sure you don’t get in the salad line if you aren’t getting a salad, jump over to the sandwich line at lunch. If buffet is crowded at breakfast, you can go to Wipeout Cafe, Park Cafe, Solarium buffet, and Johnny Rockets is no fee for breakfast. If you have the deluxe drink package, specialty coffees and milkshakes at Johnny Rockets are included. The ship is kept very clean, except for the bathroom on the fourth floor by the Grand Main dining and Casino, floor was always dirty and sticky. The ship will soon go in for refurbishment I believe which is needed. The food is good but they need to change up a tired menu. They did change the apple pie and it is MUCH better than the cold piece of pie that I can get at any grocery store they used to serve, now they are hot individual apple turnovers that were delicious. My recommendations would be: - offer two soups every night, one being a cream of any vegetable other than mushroom as -the menu is too heavy on mushrooms. - Offer two different salads each night - Get rid of the tired turkey dinner -strip steak need to be better quality -Caesar Salads offered nightly are less fresh than they used to be, no reason to be much different than one at Chops-Bring back bread sticks and serve the rolls warm, if possible. Pools- are great, never had too much trouble getting chairs unless we did not get out there until after 10:30, but could find one in the later afternoon. CASINOS- I get that it is a business and need to take advantage of fact that we are captive audiences but the payouts on video poker are lowest I have ever seen and machines are too tight to have fun. I don’t mind losing, but give us some playing time. And to only have 3 video poker machines in non smoking area is silly. I personally miss the old 5Xs machine. Also no one came to get drink orders for a half hr. The DELUXE DRINK PACKAGE- usually goes on sale a month or so before your cruise, worth it if you drink bottled water, fresh squeezed juice, specialty coffee and have more 3 or more drinks per day. This was first time we were DIAMOND Members but still got drink pkg because we didn’t want to feel like we had to get drinks at certain times between 5 and 8. We didn’t even go to Diamond Lounge until last night but we’re sorry we didn’t. It was so nice and the view of Boardwalk and back of ship was exquisite! Other than than that and the one free 8x 10 picture, we didn’t see much value in the much anticipated DIAMOND LEVEL. Couldn’t use the discount on any of my purchases and none of the drink discounts were needed due to having drink package. A bag of laundry, which is free on Celebrity on commensurate level, is only discounted on Royal. ENTERTAINMENT- the best at sea hands down! DON’t MISS THE DIVING SHOW OCEANARIA AT THE AQUA THEATRE, it is the best!!! THE SPA- they have wonderful services and I thoroughly enjoyed both massages, one of which was combined with a mini-facial. I was not happy with the “free ladies pamper party” which stated that “all who attended royal enjoy a free collagen face, eye and neck treatment and a complementary sun glow makeover. We applied our own face eye and neck cream and only 2 were chosen to get a sun bow “makeover which took about 30 seconds. Talk about false advertising! They did offer us a discount on a massage pkg which was nice but really left me with bad taste in my mouth! THE STAFF- Hard working and friendly! They work so hard and Royal needs to have more bartenders working the bars. The waiters in main dining room are great, especially Anak! Our room steward Carl was kind and efficient! BIGGEST PET PEVE- if I am paying for a balcony room and am a diamond level member, would it be possible to have toilet paper that is not equivalent to thin sandpaper? C’mon Royal, you are making TONS of $, this is how you treat the people who make that possible? I understand it has to be thin to accommodate plumbing on a ship but it can be better quality than that! Shameless! It won’t stop me from sailing but I should not have to bring my own TP. #Don’tBeSoCheapRoyal! Read Less
1 Helpful Vote
Sail Date: April 2019
Horizon was great! Our handicap room, 10205, was excellent. The room was very large, and I could use the scooter everywhere. Even though it is listed as an interior room, the room has an slightly obstructive ocean view size window, and a ... Read More
Horizon was great! Our handicap room, 10205, was excellent. The room was very large, and I could use the scooter everywhere. Even though it is listed as an interior room, the room has an slightly obstructive ocean view size window, and a great view. All the staff were fantastic when dealing with handicap people... from the people helping to board, to the time we left! I was thrilled about that, as I had concerns before the cruise. The only MAJOR problem on the cruise was all the smoke in the casino!! People were having to leave the area allot just to get a breath of fresh air! I had a bad cough after 3 days, and it took me over a week and a half after the cruise to clear up. Other than that, great cruise! The food in the buffet was just okay, definitely not allot of write home about. The specialty restaurants were great!! Read Less
2 Helpful Votes
Sail Date: April 2019
This is my 5th cruise with Carnival. I love cruising with Carnival. I always have exceptional service in all areas. The embarkation and disembarkation both went smoother than ever before. The interior decor of the ship is simply ... Read More
This is my 5th cruise with Carnival. I love cruising with Carnival. I always have exceptional service in all areas. The embarkation and disembarkation both went smoother than ever before. The interior decor of the ship is simply Beautiful. My cabin was great and Korn was the best room steward.The staff in all areas is over all just Grand. I love all of the food options. The Blue Iguana and Pig & Anchor are my favorites. With over 4,000 people on this ship, they manage to remember everyone's name at dinner. I enjoyed all the nightly entertainment and I love the Punch line comedians they are always really funny. There are alot of talented singers and performers. The dazzling bright colors and light shows I really enjoyed. Ports and shore excursions were very enjoyable. Ocean World is a must see in the Dominican Republic Me and my fiance are already planning our next cruise for 2020.. Read Less
1 Helpful Vote
Sail Date: April 2019
My husband is not fond of large crowds so we mainly chose NCL Star because of the smaller capacity. It was also a plus that the interior had been newly renovated. The Star Atrium was impressive from the start. When we got to our room, ... Read More
My husband is not fond of large crowds so we mainly chose NCL Star because of the smaller capacity. It was also a plus that the interior had been newly renovated. The Star Atrium was impressive from the start. When we got to our room, it was better than expected. Comfortable bed and pillows, descent storage and nice bathroom, especially loved the shower head-good water pressure. We attended the nightly entertainment which was easily accessible and highly enjoyable. We also, liked the dining at leisure atmosphere and felt the food was very good. All staff seemed very nice and cordial. Our room was cleaned daily to our satisfaction. Being our first cruise together and only our second officialy vacation in nearly 15 years, we casually toured the ports and didn't try and fit too much in. Our main goal was a relaxing vacation and we feel we got exactly what we wanted. Read Less
4 Helpful Votes
Sail Date: April 2019
Embarkation: We did a family cruise (9 people) on the Breeze from April 20-27. We all had priority status thanks to FTTF. I know some people think it is a waste of money, but for us we love it. We all arrived at the port at 9:30 am (2 ... Read More
Embarkation: We did a family cruise (9 people) on the Breeze from April 20-27. We all had priority status thanks to FTTF. I know some people think it is a waste of money, but for us we love it. We all arrived at the port at 9:30 am (2 of us from Radisson at the port shuttle, the rest by car) which was 30 minutes prior to the terminal opening. Once it opened at 10am, only the priority line was allowed inside. There was a huge line for the EARLY/LATE arrivals. I assume once the priority was done, they allowed some of them inside. After going through security, we took a seat and waited until about 10:45am to board. Unlike cruises in the past, it was not just a free for all when boarding started. They had agents tell which rows of seats to board so it was much more organized. As soon as we boarded, we went to deck 9 immediately to our rooms to drop off our carry on items and to pick up our sail and sign cards which are now left in the mailboxes. Only priority rooms had the room keys in the mailbox at this time. We then headed for deck 5 to eat Guys Pig & Anchor before the masses began boarding. After lunch we went to our rooms to unpack and then on deck to do the ropes course and play mini golf. Around 3:00 we cleaned up a bit and headed to the Ovation theatre for Muster on deck 4. It was much nicer to have Muster inside. It was about the typical length with them calling out names of missing people. If you can’t make Muster, I say escort them right back off the ship!!!! Why keep everyone else waiting? After Muster, we all went out to the front of Deck 9 for sail away. We were trying to get on the Fishlips Sail Away Web Cam. You could see us but they did not zoom in on us. Room: We all had balcony rooms on deck 9 forward port side. Rooms were the typical cruise ship rooms. We met our steward, Gede, and told him we only needed morning service but my wife wanted a towel animal each day too. I just don’t understand the reasoning for needing your room serviced twice a day. Some argue it is a luxury of cruising, but I say I can turn my own bed down when I get tired. This is 2019 not 1930. I just don’t find that sort of service a luxury. We had brought extra hangars with us but there were already a large number in the closet. We did learn one trick the night before our cruise. We read to take wooden clothes pins to put on the bottom of the shower curtain to make it stay down in place while showering. It worked!!!! Other Passengers: We did not really encounter too many lines or rude people. About the only bad apple was one evening we ate at the lido buffet. My brother was in line and was waiting as the cook was replacing the penne pasta. Before my brother could take a portion, a large man cut in line and scraped all the cheese crust (the best part) off the top. I guess they just could not wait their turn in line for fear of losing a pound. It was spring break in Georgia and North Carolina but the ship did not really seem inundated with kids. I will say the ice cream station was always a mess. Small kids would get ice cream and make a huge mess. Carnival really needs to place the machines higher up so an adult has to help. We did read online of some unruly kids, but we never witnessed it. Also, the CHOGS (chair hogs) were out in force on sea days. Carnival again needs to address this. Their current system of putting a sticker on your chair for 40 minutes before removing items is a complete joke. My wife said they did that the last sea day and about 20 mins later a lady came and took the stickers off 8 chairs. A really simple solution would be one person in a chair can save one empty one right next to them. That way people can use restroom, get food, go down slide, etc. No butt in chair….no saving!!! Also they should walk around the decks at 8am and collect all the towels, shoes, books, etc that are saving seats. Do it once at the beginning and then it is not a problem. Breakfast: Every morning we ate the lido buffet and it was the same exact offerings every morning. One item that never was eaten was the salmon and eggs dish. Who eats that? The buffet usually always had some kind of line. The buffets with one long station are the worst. People have to stand there and analyze whether or not they want an item. If you have to think about longer than a second…move on!!! The omelet station was very good and the line never really too long. Some of us skipped the buffet and hit the Blue Iguana instead for huevos rancheros. They were excellent and there was NEVER a line. Lunch: We ate different places all the time when on board. We ate Pig & Anchor BBQ on embarkation day and last sea day. We also tried the pizza (usually a line) and the Mongolian wok (always a long slow line but so good) and deli (always a long line). Lunch also had the new cake selections and they were excellent. The other regular desserts were not so good. Dinner: When we could, we ate in the MDR. We had YTD dining and always went to the Sapphire Dining Room on deck 3 about 5:15. We were usually one of the first seated and before the dining room actually opened. On the second night we were sat in Dipendra, I Made, and Dennis’s section. They were awesome. They learned our name the first night and anticipated our needs. Unfortunately due to strange port times, we only ate here 3 times. Some meals in the MDR were really good others just so-so. Our main complaint was the menu descriptions. One night several of us got BBQ Flat bread with arugula. It arrived and was full of mushrooms. First off there was no mention of mushrooms on the menu. Secondly, why are mushrooms on a BBQ flatbread anyway? They don’t go together. One thing Carnival should do is discontinue the servers singing and dancing. This does nothing more than slow down service. Activities: Carnival Cruises are always jam packed with activities. You can be as busy or lazy as you like. Since we sailed on Easter Sunday, carnival had an Easter egg hunt. They had 12 eggs hidden across decks 3, 4, & 5. You got a piece of paper and had to write down where each one was found. Supposedly they had a drawing of all the correct answers for some prize but we never heard anything about it the rest of the cruise. The kids in our party loved the waterpark and slides. My 72 yr old dad even went down both slides. My oldest niece and nephew were looking forward to doing the ropes course. Neither really liked it especially my nephew (8 yrs old) was scared to death. He said it was way too windy. We played mini golf embarkation day but there were not enough balls for 3 kids. Carnival should station someone on the sports deck to police the use like they do on the waterpark. We also did several trivia games winning one general knowledge trivia game one morning. My nieces and nephew loved their Carnival Bling on a String Medallions!!! My nieces (10 & 5) also loved singing karaoke. They were usually the hit of the night!!! We also bought some items at the shops and went to the 80 Rock N Glow deck party. Carnival really does have activities all day/night. Overall Ship Layout/Cleanliness: The ship layout was not one of our favorites. We have been on the Valor, Sunshine (twice), Sensation and now the Breeze. The Breeze is probably our least favorite with the Sunshine being our favorite. Having the waterpark at mid ship, it limited the amount of seating around it to watch the kids. The lido deck pool also seemed to be lacking in seating unlike the Sunshine. There was plenty of seating at the buffet though but the buffet itself was set up horribly. We prefer the Sunshine buffet layout with several smaller stations instead of one long one. We also saw all kinds of workers constantly cleaning and wiping handrails, walls, and chairs. Overall it seemed like a very clean ship. Debarkation: Again since we had priority, we arrived at the buffet for breakfast right at 6am. We had received a letter the night before stating to be in the Ovation Theatre starboard side at 7:15am. We ate and headed to the theatre around 6:45. Carnival had people stationed at the forward staircase checking to make sure only priority people we allowed. Of course there was one moron blocking the stairs arguing with the crew about why he and his family could not disembark. They finally told him they don’t care where he goes but he can’t be here. I walked by and said loudly to my brother that Faster to the Fun looks like a good buy you cheapskate (only I used more derogatory terms). They started allowing those people carrying their luggage and early flights off at 7:15. We followed shortly after. Carnival did a really good job with our debarkation. It was very organized and efficient. Once in the terminal, we grabbed a porter, found our luggage, and skipped ahead of several hundred people waiting in the customs line. The porters have their own line. The customs agent checked our passports and asked if we had any fruit from the ship. After that we were on our way to the garage or shuttles. My all were on the road by 8:07am!!!! Ports: Amber Cove: Wife and I went to Damajauga Waterfalls through Iguana Mama (highly recommended). We signed up for the full 27 but due to drought conditions could only do 12. Rest of the group stayed at the port pool. St Thomas: Hired a private customized tour through VI Scenic Tours to take us shopping downtown (rum and sterling silver hook bracelets), Mountain Top, Magens Bay, and Drake’s Seat overlook, then finally back to Havensight Mall at the pier. San Juan: We all did a self-guided walking tour to El Morro, the Cathedral to see Ponce de Leon’s tomb, Parque de las Palomas to feed the birds, Barrachina’s for pina coladas, Fortaleza Street to see the umbrellas, and Plaza Colon to shop some street vendors. Grand Turk: In our opinion, Carnival can skip this port. It used to be a nice relaxing beach day. Now the locals have moved in and there are chairs everywhere on top of each other with no easy way to walk along the water. All the free port chairs/umbrellas are in the back. The locals have their chairs/umbrellas all the way in the front all the way down to the water line. At high tide, some were even in the water. They wanted 2 chairs for $30. They would not do 2 chairs for $20, but you could get 3 for $30. Go figure!!! Not sure how their math works!!! We needed 6 total so it worked out for us. We did walk down to Jack’s Shack for jerk chicken and it was excellent!!! Random thoughts: On our cruise, they began using the HUB APP for making YTD reservations. Of course since we went early, we could not use it. It came online exactly at 5:30 each night but we were already seated by that time. We also found the live music played all over the ship was way too loud. Most times you had to yell to talk to someone. I did buy some Hennessy Pure White on board. Ship price was $56.99 each or 3 for $135.00 ($45 each). I only needed two but got three. The ports all had it 2 for $90. Lesson learned to get it in port. In the end, we choose the ships based on itinerary. We would sail the Breeze again only if the itinerary fit our choices Read Less
3 Helpful Votes
Sail Date: April 2019
I've never felt compelled to write a review but after our recent trip I must express how delighted we were. I was looking for a college graduation trip for my son and his girlfriend and had to work within certain dates and costs. I ... Read More
I've never felt compelled to write a review but after our recent trip I must express how delighted we were. I was looking for a college graduation trip for my son and his girlfriend and had to work within certain dates and costs. I first saw this trip as a reasonable prospect but knew nothing about HAL. My travel agent thought I might enjoy being on a new ship and knew that I was most recently on Celebrity (loved) and Royal (didn't love). But it's an old people's line, right? First of all, the new venue was beautiful. I'm not that much of a snob about decor, etc., but everything was fabulous. (I probably will repeat this word a few times.) The artwork was eclectic, the flowers are amazing (never paid attention to flowers before on a cruise). My 20 somethings were enthralled, posting picture after picture on IG and Snapchat. Yes, even Facebook even though it's for old fogies. We had a balcony room. It was probably a little narrower than on Celebrity but seemed longer and the storage was better than other ships I've been on. (Two closets for hanging.) The balcony had ottomans which I know is a big bone of contention on other ships. The food was great. My kids are foodies and ordered multiple entrees, appetizers, etc., which was no problem. The main dining room was lovely and since I usually have Aqua class on Celebrity I was a little concerned about this. No problem! We had the late seating and never had a problem with waiting. The only meal we weren't happy with was one fish dish that was slightly dry. Pretty good batting average on a seven day cruise. We had two specialty restaurants included and loved both Canaletto and Pinnacle Grill. The only disappointment for my son was that he couldn't order multiple dishes in Pinnacle. He got over it. The music was great fun with the Billboard Piano duo switching out with the Rolling Stone Room. Down the hall was BB King which played at the same time. I love music and thought it was terrific but I'm no music critic. We didn't spend time in the casino but I have to say that it wasn't very smoky. I really didn't mind walking through like in most ships. It's also worth mentioning that the casino bar had the only TV we noticed. We only were aware because the NBA playoffs were on and my son was searching for a place to watch other than the cabin. Smoking - always an issue because we're non-smokers. I finally asked someone where smoking was allowed and was told that it was aft. Pleasantly surprised. We paid extra for two things that we loved. 1. The Retreat - On the 12th floor is a private cabana area. My friend suggested it and I have to say it was a great hideaway. Butler service, which I am certainly not accustomed to, private hot tub, and peace and quiet. 2. Spa package - We have become quite spoiled with Aqua class but we visited the private spa area every day so we go our money's worth. My only complaint on the whole ship was that the spouts in the Thallasotherapy pool needed to be adjusted. Other people who were HAL regulars said it was a design flaw so I guess they will fix it eventually. Crowds - Where was everybody? I though the ship must be fairly empty but was told on more than one occasion that it was full. You could have fooled me. The elevator was the only place that seemed crowded. Even the Lido Market wasn't bad but I guess maybe we came earlier in the AM than most. Entertainment - If you're coming for the big shows, forget it. We attended two dance shows which were lovely. The comedian and mentalist were also first class. So, I'm sold. I have no idea if their other ships are up to par with this one but I will find out. I booked another cruise while on board. Oh, the twenty somethings? They loved everything about it. Read Less
4 Helpful Votes
Sail Date: April 2019
We are an Australian couple who have taken 20 cruises. Previously we have sailed 21 days on the Koningsdam and 15 on the Noordam. We chose this cruise as we were visiting the USA and realised it was holiday season and because it is a new ... Read More
We are an Australian couple who have taken 20 cruises. Previously we have sailed 21 days on the Koningsdam and 15 on the Noordam. We chose this cruise as we were visiting the USA and realised it was holiday season and because it is a new ship. We have recently tried several of the premium lines (Azamara, Viking, Seabourn and Crystal) and HAL stacks up well for a main line. Overall we had a great cruise, the weather was mostly great, the ports were new to us, HAL has benefited from having the Koningsdam before this ship, awesome music and entertainment and a great variety of dining options. Fellow passengers were much younger than a normal Hal crowd with loads of families. The cruise felt very busy but the overall vibe was very positive. We embarked in FLL for the first time. We arrived a little later than we normally do in the early afternoon and were on the ship very quickly. We had lunch in the mdr where the ugly problems from previous HAL cruises quickly reared their head ie the laboriously slow “sommeliers”. After eating the first 2 courses I left the restaurant and got our own drinks by the time I returned the sommelier was only just arriving at the table to take our order. A complaint to the manager ensured it was much quicker every time following which was good but just to be safe we still took a glass with us. Even worse than the slow ordering is the fact that if you have the drinks package your wine has to be collected from a bar and makes the process even slower, they are the only cruise line we have come across that make it this difficult. As with other HAL cruises food in the mdr was inconsistent but overall a good experience. We loved the other variety of food onboard, stand alone pizza bar, burger bar and the Dutch cafe were all very high quality. The lido is very good, the bread was top class as were the salads. We love that they serve you making it healthier for everyone. The ship is new and overall we really liked the design. Music themed modern art adorns the ship and makes it interesting to explore. A promenade and jogging track made outdoor exercise easy. The theatre with 270 degree screens was great and the new dance shows were awesome. The comedian was very funny as well. There are 2 pools, the aft pool is adult only and was a nice area (except for the smoking) but the policing of children was inconsistent. The highlight is the music venues. Duelling pianos, rock band, BbKings blues band and classical group made for amazing variety and all were high quality. One area of the ship that was a bit of a disappointment was the crows nest, we thought the one on the Koningsdam was disappointing but this is even worse. It is trying to be the explorations cafe, shorex desk, bar area and meeting room. There is not enough seating and it seemed to attract families with young small noisy children. Hal is not known for a lot of activities which we normally enjoy, there were a couple of trivia’s but not a lot else of interest to us but with such nice weather and other activities such as table tennis, shuffleboard etc there was plenty to do onboard. Service - Hal regulars always rave about Hal service but personally we find it overrated. That is not to say it is poor just that it is average. Guest relations were again poor. Our stateroom attendant was friendly but just average. Waiters and bar staff were efficient. One issue we had was when a very drunken passenger threatened me, bar staff has already cut him off and called security but they didn’t arrive in time and surprisingly no one followed up the issue with me despite taking my details. When I queried this later I was simply told the passenger was dealt with - strange that I saw him as drunk again the following day. We bought the drinks package which we think is good value with bottled water, nice coffees and great cocktails. Wine choices are very limited though. We missed Half Moon Cay due to weather which was disappointing but we really enjoyed Turks, Puerto Rico and St Thomas (seriously lucky as only ship in port!). Embarking and disembarking was easy. As the cruise was expensive we only booked an interior cabin but it was very large (it seemed to be bigger than others we saw). We really liked it but there was no couch. Overall an enjoyable cruise with high quality decor, great variety in dining and entertainment, new technology and solid service. Read Less
4 Helpful Votes
Sail Date: April 2019
We were traveling with our two daughters, sons in law, and 4 grandkids ages 6 to 10. We last cruised together two years ago on the Allure and wanted another newer Oasis class ship. We had an ocean view balcony and the other two families ... Read More
We were traveling with our two daughters, sons in law, and 4 grandkids ages 6 to 10. We last cruised together two years ago on the Allure and wanted another newer Oasis class ship. We had an ocean view balcony and the other two families were across the hall in boardwalk balconies. They liked the layout on the Harmony cabins much better, particularly the two separate closets and the trundle bed as opposed to bunks. Edwin our cabin steward was great, best we have had. We ate breakfast in deck three American icon restaurant. We enjoy the option of either ordering off the menu, using the buffet or both. We found the breakfast buffet far superior to our last few cruises with NCL, MSC and Princess. Quality was much better as well as selection. Service was outstanding! For lunch we did either Windjammer or when open American icon. Again Windjammer was far better for lunch and dinner than the previously mentioned lines. Had trouble initially getting grilled cheese sandwiches for the grandkids, but we spoke to manager and we were able to get the sandwiches. My time dining was at Silk. Again, Royal was superior to other lines. Service was top notch as well, especially Jansen and Marilyn. The shows were very entertaining. The fine line aqua show was amazing! I didn’t think the Allure could be topped, but it was. We went twice it was so good. The grandkids enjoyed the ice show as well. They sId they enjoyed grease too, but I thought it was too long. The swimming pools were a big hit as well as water slides and abyss. They also did zip line, rock wall, basketball, soccer, ping pong and carousel. Daughters and sons in-law had drink package and enjoyed it very much. Bar staff was super. Grandkids had soda package that comes with boardwalk balconies. They loved the all you can eat ice cream There were a few negatives along the way. The beds are hard as rocks, and all adults woke up sore on a regular basis. The comedy show was a real let down. Both comedians were below average and we are accustomed to much more talented and funny comics on all other cruises we have taken including Allure two years ago Our main gripe was the kids club. The staff in general and one person in particular were terrible. Dinner stretched out for well over an hour and kids were done eating in 15 to 20 minutes and forced to sit there. A lot of negative interactions between staff and children it was not a welcoming and friendly place. We felt so let down, we did not book our next trip onboard as we did last time. Despite all the positives, we will explore other options. Other parents were interacted with were similarly disappointed. We did our on thing at the ports of call. There were only three and four would have been ideal. Read Less
4 Helpful Votes
Sail Date: April 2019
This is HA newest and largest cruise ship and we wanted to try it after having done the Volendam in December 2018. Happy that we did. Embarkation and disembarkation both went smoothly. We arrived in FLL the day before, which allowed ... Read More
This is HA newest and largest cruise ship and we wanted to try it after having done the Volendam in December 2018. Happy that we did. Embarkation and disembarkation both went smoothly. We arrived in FLL the day before, which allowed us to arrive at the ship about 1 pm when embarkation was just beginning, so it went smoothly. We miscalculated on disembarkation. We had booked a 8:50 AM flight from FLL to IAD. We took our luggage and rolled off the Nieuw Statendam at 7:30 AM, grabbed a taxi to FLL, but couldn't get our luggage checked in time, in time being 8:30 AM, and thus we couldn't get our boarding passes in time either. We got lucky; there was a 1:05 PM flight from FLL to IAD and we were able to check our luggage and get our boarding passes for that flight. The World Stage theater was very impressive, cutting edge, and entertaining. The décor of the Dining Room was somewhat spartan to our tastes. But the food and service and our table mates were all outstanding. The social interactions added so much to our cruise experience. The live music at the Rolling Stones and the B.B. King and the Lincoln Center Stage, and the twin piano players played to full houses. Our Vista Suite was obviously new and well designed. The tv screen was 55 inches. On the Volendam it was 30 inches. We missed the library that was on the Volendam, but was absent, or radically downsized, on the Nieuw Statendam. FWIW, we are Platinum members on RCCL, but now we prefer Holland America. It caters to an older demographics and Holland America knows how to appeal to us seniors really well. Read Less
Sail Date: April 2019
I've been on many cruise with most being on Carnival. I think I've been on 19 Carnival, 1 Royal Caribbean, 1 Disney, and 1 Commodore (no longer around). We usually cruise on Carnival because it's cheaper, but we thought ... Read More
I've been on many cruise with most being on Carnival. I think I've been on 19 Carnival, 1 Royal Caribbean, 1 Disney, and 1 Commodore (no longer around). We usually cruise on Carnival because it's cheaper, but we thought this was one of the best cruises we have been on. We had been on a similar route, and did our own thing as far as excursions go, but the class of people on board and certain services on the ship (spa for one) was better. Carnival does have it's pluses like 24 hour pizza and better buffet food (like burgers). I wish Norwegian would up their game a little there. Carnival dining staff seems more friendly in general as well, but we did have one awesome waiter the last 2 nights in the main dining room. The circus dinner show we saw was awesome (although was an up-charge). The Priscilla Queen show was great as well. We liked the option to pick at minimum 1 included feature when booking (depending on the room up to 5). We chose the drink package and the drinks were spot on. No skimming on the pours. The organization of the embarkation, debarkation, and tendering was better on Norwegian. The Thermal Spa was our favorite thing, but can see where it's not for everyone. We did have a VERY rude staff member of the photo gallery when trying to buy pics (and we are pretty easy going people), but we tried to not let that influence our opinions of the staff as a whole. I'm sure I'm missing some things, but that's my quick review. Read Less
4 Helpful Votes
Sail Date: April 2019
My teenage daughter and I just returned from our very first cruise and we loved it! The Equinox is a beautiful ship and everywhere we went there were staff members cleaning and keeping it beautiful! My daughter is a "germophobe" ... Read More
My teenage daughter and I just returned from our very first cruise and we loved it! The Equinox is a beautiful ship and everywhere we went there were staff members cleaning and keeping it beautiful! My daughter is a "germophobe" and appreciated that they was hand sanitizer everywhere :) All the common areas were very nice and with the exception of the pool deck they did not feel crowded. The public bathrooms were immaculate and in one of the bathrooms there was an attendant who would open the stall door, clean the seat, squirt your soap in your hand, turn your water on and hand you a towel (a real towel, not a paper towel) to wipe your hands. The pool deck and solarium were busy during peak times as expected, but we were always able to find a chair somewhere. The solarium pool (adults only) was not very crowded but the outdoor pool was pretty crowded during the middle of the day on sea days. Our cabin (6165) was spacious for the 2 of us and there was plenty of storage. The bathroom was more spacious than I anticipated and had lots of storage space. We enjoyed our balcony very much. Each morning it was nice to sit out there and look at the ocean or watch the ship pulling into the next port. The beds were comfortable. We took everything out of our mini fridge the first day and used the space to store the water and soda we brought with us. I read complaints that the fridge didn't keep things very cold, but I thought it worked just fine. Our room was serviced twice a day but we often had to request items (additional shampoo, etc) and I felt that our stateroom attendant should have replaced these items without being asked. From what I have read, our experience was not the norm and service is usually better than what we encountered. We were very pleased with the dining options. We did not visit any of the specialty restaurants because we thought the food that was included in our cost was very good. In the main dining room our waiters were very attentive and remembered our preferences. We enjoyed the food and if we ordered something and found it not to our liking the waiter would replace it with another item. They seemed to genuinely want us to enjoy our meal. We thought the steak and desserts were especially tasty. The Oceanview Cafe had more options for food than you can imagine! Everything was hot and tasty, and we especially enjoyed the omelet station, stir fry station and desserts. The selection at the Mast Grill was limited but very tasty and was perfect for a quick lunch on sea days. There was a drink machine at the Mast Grill as well, so it was convenient to grab some tea, lemonade or fruit punch to cool off while sitting by the pool. Being first time cruisers, we thought there were a good variety of activities. We enjoyed trivia, game shows and poolside activities. We went to 2 production shows, 2 comedians and a magician. They were fairly good. Our favorite thing was Silent Disco! So much fun to watch everyone sing and dance to their own music! The fitness area was adequate - I had to wait for a treadmill but not for long. There were plenty of activities but also plenty of spaces to just hang out and relax. Each port had something different to offer and we enjoyed them all. In San Juan we took a food and history walking tour, in St. Thomas we took a shopping/signtseeing/beach tour, In Nassau we went to Blue Lagoon Island and in Punta Cana we went to Scape Park and Juanillo Beach. We really felt at home on the ship and it was nice to come back at the end of our port days. We loved every minute of our trip and hoping to do it again! Read Less
6 Helpful Votes
Sail Date: April 2019
Pls be warned, this is our first ever Cruise, our review is NOT a cruise line to another or a ship to another ship, but simply our experience on this sailing and compared to our own expectation in travel hospitality. Little background, ... Read More
Pls be warned, this is our first ever Cruise, our review is NOT a cruise line to another or a ship to another ship, but simply our experience on this sailing and compared to our own expectation in travel hospitality. Little background, we base in US, travel quite often, been to over 40 countries, typically fly 100-150k miles leisure travel a year. First learned about cruising and MSC Yacht Club form Cruise Critic (a guy mentioned this site in another frequent traveler site). Watched many youtube videos, and found YC was an amazing deal to travel in style, and time for a change. Thanks to many helpful cruisers on MSC board, answered my newbie questions. Special thanks to Cruisergal1208, who I met on board, gave me a lot of useful tips! Not sure if I could use your real name, but anyhow, really great to see you and your husband! I would like to give back what I learned and hopefully could benefit others in the future. My review is mainly focus on "first sail day" and "butler service" which has been highly advertised, because many other things could be figured out once on board. This is Not a complaint (vent maybe), but just want everyone has the right expectation. If you read my "vent", pls make sure you also read my conclusion. My overall experience is VERY positive. I got status matched from Hilton lifetime Diamond to MSC black, my wife matched from Hilton Diamond to MSC Gold. We booked for the spring break for our children. Initially we only booked 2 rooms in yacht club in May 2018, I think we took the last 2 rooms. Yacht club has been sold out almost 11 months out! Several months later, we booked 9 additional rooms for family and friends in other cabins. So, my first suggestion is, if you're interested in Yacht Club, make sure you book early ! it will sold out very early on! If you based in US, you are in luck, US has the most consumer friendly cancellation policy (full refund before final payment), also note, for Yacht Club, they recently changed to 120 days instead of 90 days. Sailing Day Many others has mentioned this! Pls try to arrive a day early, or at least arrive very early. We have a couple experienced flight delay due to weather, caused missed connection, Fortunately, they were able to catch next flight and arrived 3:15pm, with all on board time at 3:30pm! Cutting way too close... Anyway, as we arrived in different times, for the group of 9 including myself, we booked super shuttle private van, we use promo code spr10 get 10% discount only pay $58 including Tax for 9 persons and 9 checked bags. I tipped the driver separately. Embarkation Embarkation was a breeze, Yacht Club Tent was very visible. All we need to do is to toll the bags to YC tent, they took care of the bags. I read the review here, if you are in YC, no need to do the baggage tag that you printed from boarding pass, they are going to rip it off and replace it with Gold tag anyway. A butler then escort us to immigration and to lounge in no time. During check in process, check in agents are extremely helpful. Everyone has the cruise card on hand in less than 5 mins. Another butler came bring everyone to Top Sail lounge. We were told our butler will came to us later and explain more about the ship to us and bring us to our room. Since restaurant was opened, we went straight to the restaurant. First interaction was not positive (but much better afterwards, will cover later). I told the restaurant manager we were group of 9 (4 young children), the manager said, it's better for us to use the buffet in deck 19, he said it's better suit our group. I don't see many guest in the restaurant, and I don't know what he means, but I do felt offended, and told him, we would like to stay here in lunch, he complied but mumbling something to the hostess that I don't understand (and I don't care). Anyway, first lunch was a mess, very busy.... took LONG time to get what we had. Going back to think of the situation, maybe buffet was really a better option due to first sailing day. We finished lunch at almost 2pm, we wandered around to find our room. Luckily both our rooms are ready, and we settled in quickly. We had prebooked many spa items, so we went to concierge to secure the time we want. Holy moly! All the good times we wanted has been fully booked! It's just 3:30pm in the first sail date. I regret that we did not follow our initial plan, which was booked everything first before we went to lunch. Now, we could only book the less desirable time, which made our scheduled plan really messed up. Interaction with our Butler Around 5:30pm when we are planning to walk around the ship. We "bumped" into our butler in the corridor. He asked if I was staying in Room xxx. I said yes, he introduced himself, saying he has been butler for many years, and showed us around the room, placed his card on the phones etc... He asked me if I need anything. We had 3 requests, 1) we don't drink much alcohol, he could replaced them with sprite and the fruit juice and lots of pringles. 2) we need 20 extra hangers, 3) we would like the Jacuzzi set up at 10pm every night. He said no problem on all requests. BUT, turns out, 1) he gave us 14 extra hangers, 6 short, no explanation. 2) he never took away the alcohol, he put 4 more sprite and 2 more juice and 3 extra pringles. 3) when we back to room around 7:30pm, he was in the room doing turn down service, the Jacuzzi has already set up, which means the water will be cold when we came back from the show. He told me, its very easy to add water, and taught me how to open and close the water. I smiled to him, said thank you and let him go. As expected, he did not set up Jacuzzi afterward. The towel on the lounge chairs were only replaced after first night, it has never replaced since, so we wasted the area for the rest of the cruise. One day, I told my butler, there was another person's cruise card with same sail date in my room! I expressed to him this could be a security concern. He told me, this is probably the cleaning person use the key card as power and forgot to take it away. I told him, why would the cleaning person took someone else card away in the first place? He never answered me, he then apologies, and said "this is just a minor issue, you don't need to worry about it". wow... I told him, okay, I just want to make sure nobody come to my room without my permission. He assured me such. We would like to secure the MJ show 8:30pm, I expressed our concern of not getting a seat to our butler, he told me to wait for him 20 mins prior to show at concierge desk, we waited, and waited, finally, another butler was escorting a couple, he asked if we are going to the show, he volunteered to bring us. Breakfast room service I ordered breakfast in room twice. First time, I ordered via concierge desk, the order came within 20 mins, pretty impressive. My butler delivered the order to me, he told me I could have just order from him, he told me the best time to order is around 8:30-9:15am, I said ok, I will order thru him next morning around 8:30-9am. Next day, I called his extension around 8:45am, he showed up about 20 mins later, I thought he would have bought the breakfast, he was actually came and ask me what do I need (didn't we talk about this yesterday?). Okay, I told him what I need, and the breakfast arrived 1 hour 15 mins later, which was after 10am, my son and daughter can't wait, already went to the buffet AND back. While it sounds nice to have breakfast on bed, but I wouldn't bother anymore. Show We've been to the theater every night! Both my wife and my son LOVE the shows. I agree someone said sometimes, they are repetitive. However, they are very talented. Day 1 and 2 were very similar show, if you can to either one. Day 3 & 4 were Broadway style shows, VERY Good indeed. Day 6 is more fun Broadway show. Last day was MJ show, while many many ppl waiving about how good was the show, but not JUST because of the MJ part, my wife was MJ fan, said the same thing, we saw much better MJ impersonator"s". Well, again, it didn't make this a bad show, we just came in with very HIGH expectation. There was another opera "butterfly" in one of the afternoon, I kinda like it, my sister and my wife said boring, my son felt asleep, but my mom almost in tears, so YMMV. Cabin Nicely decorated. Funny thing was the US electric plugs were side by side, when you use one plug, the other will be "blocked". Shower area was very nice, power pressure was adequate. Btw, as I mentioned before, the balcony lounge chairs towel were never replaced. There was other "funny situations", 1 night, there was missing lotion, 2nd nights missing conditioner, another night the toilet paper was out. They only gave me 1 hand soap, which was never replaced on the entire cruise, which was completed out. Basically I need to call 3 out of 7 days to restock. HOWEVER, they put like 6 shampoo, 7 body wash 8 lotion after I called them, but they can't replace the hand soap? Kids Club We went there, they were packed, PACKED with kids. very busy, staff are very professional. In a very short stay there, many parents came in and out, I was amazed, when the staff saw the parent coming, the staff already recognized who were their kids... They also put up some nice shows at night for parent performed at seaview lounge. Unfortunately, we did not let our children went there, but we did see it's well organized. Aqua Park All the young ones loves this place.... no need to say more! If you want zip line, you need to buy the "badge/pass" in deck 18 , where you sign the waiver, you can use any time if zip line is open. My son tried it, it's around 30 sec, pretty fun. Me and my wife went there on the last day, it's closed due to too windy. So, do it sooner rather than later if this is in your to do list. Arcade If you have fun pass, make sure you use the money sooner rather than later. They will booked out as well. Don't wait until last day. In my sailing, the bowling was allowed to be booked days in advance, not same day others reported, but again, YMMV. 4D cinema will also booked out, due to everyone trying to use up their fun pass credit. We are the one eventually used it on air hockey... YC restaurant We found the restaurant staff were amazing!! Our waiter was only his first week, but he did very good job to us. Try very hard to accomplish our demanding requests, always offered for us to eat more. Food qualify is Good to GREAT. Not all dishes were good though, some fish are overcooked, the lobster was WAY overcooked. but overall, we all loved the restaurant. I tried butcher's cut, it's good, but I don't see a need to eat other than YC. Because if I don't like the food, I could always ask them to prepare the new one, and to my liking. Bars We are not heavy drinkers, so our bar crawl with limited drinks. Mostly experienced fast service, with top sail lounge being the best mojito to our taste, miami pool bar (deck 7 aft) pour the most liquor. Casino Very limited table game...... only spent some time on first day and thats it. Venchi This is my go to place before AND after show. Deck 7 near Miami pool has Crepe, they are amazingly good! Also they have Vanilla ice-cream which Deck 6 doesn't carry. If you order Vanilla ice-cream milk-shake, they will give you some sort of "vanilla cream" milk shake. Just keep that in mind. Otherwise, this place is HAVEN. Also, I confirmed with MSC guest service manager, Venchi manager, they are no longer offer to any drink package booked after Nov 2018, YC is also excluded. But they will honor those booked before, the system will picked up. One Deck Pool I used the cabana 6 out of 7 days, from 15 mins to 2 hours. No one ever came to ask me how am I doing or to take drink order. I always go to bar myself. One time, a butler even cut the line and just "shout out" his order. I am not in rush, so I don't care, but seriously ? I learned my lesson, I should just sit down, and waive him to the table. He was just being robotic, wanted to service his customer "on a table" asap. Concierge Desk The three ladies, Eva, Trisha and Barbara are just amazing. During the first shore excursion, she took the time explaining the procure to me, and advised me NOT to bring passport to shore, and offered to help me make copies of the passport. They are my go to persons. We ordered pizza almost every night, like many people said in the past, they are different in a good way..... we ate so many of them. They never felt being bothered, and always remind me to order pizza when I passed by, lol! They are the angels on the cruise. Disembarkation I told our butler we had car serviced booked for 10am, I clearly told him we need to be escorted by 9:30am, of course no show in the top sail lounge, so we all went concierge desk, and he seemed surprise to see us there, asking are we ready? That was 9:40pm, but he did bring us down afterward. Btw, as usual, he addressed me as "hi", I guess he couldn't remember our names? Anyhow, once we went thru the immigration, they will be directed to collect your bags. There was another hiccup. We were directed to go sharp right after the elevator, even in the middle, we asked another staff, he just told us keep going, go all the way to the end. AFTER A LONG WALK, found out YC (gold tag) was NOT there, we have to go all the way back, and we should go straight (passed the first intersect), then you will see the gold tag area, then turn right to exit. REMEMBER, do not go into the first "room". To MSC, put up a SIGN right after the elevator PLEASE ! Conclusion. While I had some issue with my butler, those are minor issue, at least to me. I came here to enjoy my vacation, not to dictate others what they want to do or not. Good news is, MSC has backup system, I can find help with other butlers or concierge desk, end of the day, none of my issue remain. I had many experience with butler service in hotels, they did much more than cruise line butler. My experience are, butler are here to do things for me, not teach me how to do things. In a small conversation with a butler in top sail lounge, the butler told me if a butler asked me what I need, he was being lazy, he shouldn't be told what to do, but offer assistant to what I need. I felt relief, at least some butlers are well trained, I was just unlucky. To my interaction with other butlers, they were very happy to do things for me, even they were not assigned to me, ie escort me to show, escort me to shore, etc... MSC Seaside has MANY good things to offer, the ship itself was beautiful, most places were clean. BTW, I did not smell the odor that others reported. MOST staff were very nice and very patience. I found out, sometimes you will find surly faces, not because they were rude, they just need some time to adjust into English conversation, after short while, most conversation will ends with smile. They were mostly hard workers. The Master were really trying to present in many occasions. I had twice short conversations with him (nothing serious), and he was very engaging. Good food, good people, good service, good price, what else do you need? Just remember, don't expect perfect, you will be very happy sailing with Seaside. I would not hesitate to recommend MSC Seaside to anyone, especially in YC. Read Less
5 Helpful Votes
Sail Date: April 2019
My Husband and I had a wonderfully relaxing and fun week aboard the Allure of the seas. Both embarkation and disembarkation were a breeze. The Allure is a beautiful ship. We had a boardwalk balcony and loved it! The staff on the ship ... Read More
My Husband and I had a wonderfully relaxing and fun week aboard the Allure of the seas. Both embarkation and disembarkation were a breeze. The Allure is a beautiful ship. We had a boardwalk balcony and loved it! The staff on the ship were wonderful. They were all helpful and polite. Our room steward and dining room waiters were so accommodating and engaging with us each day. We went on an ATV adventure (Campo Rico) in San Juan that was really fun. I had never ridden an ATV before and found the tour well organized and easy to follow. One of our excursions was canceled at the last minute and we ended up staying on the ship - we have never done this before and had a fabulous time enjoying a practically empty ship! The Oasis class ships are really big and and the neighborhood layout is great for breaking up the crowds. However, we did find the elevators to be crowded and often took the stairs to avoid waiting for an elevator with space to arrive. Our only other small complaint was that we found the layout of the buffet to be confusing which caused congestion. We ended up going to the main dining room for lunch and were surprised to find that they had both menu and buffet options available. Allure of the seas is a great ship and we would definitely recommend it! Read Less
3 Helpful Votes
Sail Date: April 2019
All of the complaints that I've read make me wonder what ship those people were on???? We absolutely loved our cruise on board the EDGE. This ship is stunning, the staff was amazing and the food was really the best I've had at ... Read More
All of the complaints that I've read make me wonder what ship those people were on???? We absolutely loved our cruise on board the EDGE. This ship is stunning, the staff was amazing and the food was really the best I've had at sea. I sometimes thing it is easier for people to complain but those that are happy forget to say so. I am making a point of leaving a review because I was that happy with our cruise. I'm not happy about the 10 pounds that I gained in one week but hey, I should have hit the gym while I was on board. We had an Ifinite Veranda on deck 7, 7223 to be exact. Our view was unobstructed, there was a lifeboat right below but who is looking straight down? Not a problem for us. We had breakfast delivered quite a few mornings and we sat on our balcony and enjoyed that space. Space describes it exactly, added space to our cabin. I didn't have to open a sliding glass door to access my balcony, it was part of my room. I also didn't have to see the people in the cabins next to me, we liked the privacy. The TV was huge and we were able to stream from our devices. Loved the bathroom. The shower was generous, did a woman design it? It actually has a bar to rest your foot on so you can shave your legs, I want one at home now. The only thing lacking would be a makeup mirror with a light and magnification. Our cabin steward was wonderful, we always had ice, our room was clean and we never ran out of towels either. The bedding was wonderful, we slept great. There was so much storage. I don't understand the complaints about that. We had 3 suitcases, all fit under the bed. There were cabinets under the piece of coral and next to the bathroom, I stacked shoes there but I wonder if people do not realize these panels open? Generous drawer space as well. We were able to eat at 3 of the 4 main restaurants. The only one we missed was Cyprus. All three were great. We also dined at La Petite which was such a cool experience. We had brunch here one day as well which was great! I had clients on board who had dinner at Eden and they raved about it. Not a big fan of the show in Eden but we left and did something else. The silent disco was fun, don't miss that. Drinks were great, I feel in love with some of the Martini's. Boarding the ship was a breeze although trying to get across the road from the parking garage was a hike with luggage in tow. We did not put our luggage out the night before so we basically walked off the ship, although sadly, when we were back home. We didn't want to leave. My husband is still bringing this cruise up even though we have been home a month. He keeps saying, "dont' you wish we were back on the EDGE"? Yes, I do! We will see this ship again in the near future. Loved everything about our trip. Read Less
2 Helpful Votes
Sail Date: April 2019
This was my first big ship cruise and I had no particular expectations. The whole experience, however, was beyond and above even my wildest expectations. The food, the entertainment, the whole exciting layout of the ship, the cabin... ... Read More
This was my first big ship cruise and I had no particular expectations. The whole experience, however, was beyond and above even my wildest expectations. The food, the entertainment, the whole exciting layout of the ship, the cabin... All the staff from the captain down to ... everybody. Delightful, genuinely friendly, helpful, and a well-trained international group of people. Eden is an astounding space with ongoing activity; the acts were jaw-dropping. The incredible artistry, split-second timing. Those people must rehearse for hours a day. I was not nearly finished with trying all the restaurants, watching all the shows, attending all the events. A never-ending kaleidoscope of activities. They had to push me off of the ship on disembarkation, kicking and screaming. The Cruise Critic Roll Call group and a bunch of activities were headed by Doug was wonderful, friendly, fun and made a difference in meeting new friends instantly. Thank you, Doug! Read Less
7 Helpful Votes
Sail Date: April 2019
We were a family of four (2 children aged 11 and 9) travelling from Manchester (UK) to Miami. This may be a long review but I wanted to put something out there about how easy it is to do a cruise from the UK to Miami and it probably cost ... Read More
We were a family of four (2 children aged 11 and 9) travelling from Manchester (UK) to Miami. This may be a long review but I wanted to put something out there about how easy it is to do a cruise from the UK to Miami and it probably cost no more than a trip to the med. This was our 13th cruise and 4th to the Caribbean. It was our 3rd trip with Royal Carribbean and 2nd on the Allure (previous one was in the med). We decieded to do a few days in miami first and travelled from Manchester on the Thursday before. Unfortunalty Manchester dont do direct flights to Miami which meant we had to do a stop over to Paris. The overall journey time was 13 hours, which was a bit of a faff but worth it in the end. Like i said we did 3 days in Miami and stayed on Washington Avenue two blocks away from the beach, it was a great location with loads to do. Be warned it can be expensive to eat in that area and may be worth researching it a bit before you go, the average night time meal was around £100 for a family of four (just mains & drinks). In addition we did not get breakfast through the hotel and spent an average of S60 each morning. Embarkation Qucik taxi from the hotel to the port cost us $30 and we were there in a couple of minutes. The new port terminal fro RCCL is very impressive and embarkation took us less than 20 mins, with all there new technology which was great. Overview of ship There are no words to decribe it other than wow, as said before we had no idea that we were sailing it was that steady. its true you cant see all of it on a weeks cruise there is just so many things to do. Having been on it before you do notice things different and the reason you dont feel your on board with 6000 other people is that the segregation of not only the different neighbourhoods but the things in them area's mean you dont realise where people are.all the area's were fantastically clean and tidy Cabin We opted for an outside cabin this time and were on deck three. The rooms appear to be the same size of the balcony one's, but what we found was due to not having the balcony doors it felt you had more useable space. in addition our cabin steward was fantastic we saw her all the time and nothing was too much trouble for her. Daytime Activities There is so much to do you have to ensure you plan ahead if you want to do everything, because you will run out of time. All the activites we did were great (flowrider, rock climbing, zip line, ice skating, golf and pools), there was very little queues anywhere and the staff were really attentive. We have been on some of the newer NCL ships and always feel the top decks can be a little crowded and the pools small, but you dont feel like this on this ship, we never had a problem getting a deckchair and there were plenty of bar staff going round taking drink orders. Kids Club Now the boys are at an age where they dont really want to go into the clubs and had decieded from the offset that they did not want to go, however after three days in Miami, we were ready for a little break and asked them to go in on the first evening for a couple of hours, after some arguing they agreed (i threatened to throw their Nintendo's over the side...only Joking). When we went back to collect them after a couple of hours, they didnt want to come out (suprise, suprise). so for the rest of the week we had to force them out of the club so we could do things together, which of course they moaned. The kids club staff were great and there were a few brit staff, who were fantastic with them and made us feel very at home. Night time Activities Overall they were very good, but again you just didnt have time to see them all. We saw Mama Mia (again), the diving shows and the ice skating shows which were great. In fact my son wanted to go to the rink the next day and is now mithering me to become a contestant on dancing on ice (Sorry a brit joke). The bars were fantastic and the staff really attentive, escpecially the guys on the rising tide bar and in the pub. Food & Drink We mainly ate in the main dining rooms and buffet's for breakfast and lunch. They have a new way of controlling the buffet sections when busy and queue people outside until a table is free. This initially looked quite annoying, however the queue time was less than five minutes and it eliminated the need to find a table and walk endlessly round with your food until you got one, overall i thought this was a great idea. The food in the buffet was of a good standard. The main dining room again was good, we had my time dining and never really had to wait longer than 10 minutes for a table. The service was a little hit an miss at times, mainly really great service but on a couple of occassions really quite poor. The food was of a good standard but with the exception of the lobster, there was nothing really that wowed us. We also utilised the hot dog stand and serento's which was great and the kids loved them. We were fortunate to get the drink package as part of the holiday price and it really does make a difference as your not constantly checking your account. The drink availabilty was great, with loads of differnt things to try. Ports Saint Martin - We spent the day at Maho beach (The ones with the airport at the end). Getting there was really simple, we left the cruise terminal area and got in a taxi, not a long queue and we shared with others, it cost $16 per person return and the return taxi area is just next to the beach. The beach is not much to look at but seeing the planes come in was amazing. The sea was warm and kids had a great time, we got a couple of sunloungers next to the bar and I think these were $10 each for the day. The journey time was about 40 mins and the traffic was not that bad. The island is still a mess and its quite upsetting to see the damage from the storm a few years ago. San Juan - Bit of a strange one, we got off without the kids and just had a walk around, it was ok and the buildings looked very cuban in style. however the only thing was you didnt get a feel of the culture, but that could be just were we walked. Hati - We went RCCL private island, the good points were that the food and drink were included (as we had the drinks package). there is loads to do (if you want to pay for it) we let the kids do the water park area, we kept a close eye on them, however my little lad had to be rescued because we had fallen drop inbetween two of the inflatables, which got a little scarey. We also did the rollercoaster, which was worth it. Disembarkation and last day We had booked the return flight on the same day we disemarked, which is something we dont normally do if were travelling to the US. We had booked the hop on bus tour, that stored our luggage, something we were a little nervous about. We got off the ship at about 8am. The bus tour took around south beach, little havanah and downtown going back to bayside. We got off a couple of times and ended up back at bayside at about 1pm, we had a look around the shops had some lunch and then caught the 3pm shuttle back to the airport (all included) for our 7:40pm flight. The reason for the detail is that we were very nervous that there would be a lot of wandering/waiting around, however the day went really smoothly, we got changed in the airport ready for our night flight home.This trip is something i would reccomend. Overall Costs Just to give brits a little flavour of what it cost, overall for 11 days/10 nights we spent about £5300. The flights cost us £1300, we got a steal on the cruise at £2200 (including the drinks package). The hotel for 3 nights cost us about £500 and we spent about £1400, the majoity of this was in miami - £800, Trips - £200, cruise spend £400. Sorry about the long review, but if there are any brits out there, thinking about it, hope this helps Read Less
1 Helpful Vote
Sail Date: April 2019
First we did a back to back so we got to see all of the ship more than once . The ship itself is amazing in the lay out And the ease of getting around. We have been on 6 plus cruises with Celebrity. This is one of the best we both have ... Read More
First we did a back to back so we got to see all of the ship more than once . The ship itself is amazing in the lay out And the ease of getting around. We have been on 6 plus cruises with Celebrity. This is one of the best we both have enjoyed being on . Getting on for embarkation and off for disembarkation was very easy and smooth. We had a Concierge cabin 11177 with the Infinite Veranda we liked because it made the cabin feel bigger with more light . I like the extra room and we never opened the Window because I like it cold . Plenty of fresh air on upper decks . The room itself was very nice. Our bed was near the window so plenty of room to get dressed and easy to get in cloths closet and the safe. Shower was large and bathroom was great in size also. We had early dining in the Cosmopolitan Restaurant at 6 PM .We ate there every meal for dinner and breakfast and lunch on sea days . We did eat at the Mast Grill and also a few meals in the Cafe. Food was always outstanding . We also ate at steakhouse, Raw on 5 , Garden Grill on deck 15 and Le Grand Bistro for lunch and the Le Petit Chef in the Bistro again I would say all had great service and great food. Entertainment was good and looked liked they had some good Activities at night . We are 70 so after the show we head to room . We did gamble some my wife did a lot more than me . Again everyone that worked the ship were outstanding and always friendly and helpful. We always talk with the crew about their family and their kids . The Captain was always around and easy to talk with. Everyone we talked with and that was many couples and singles were enjoying the ship and the cruise. We have booked another cruise on the APEX for 2021 and 3 more already booked. We love to cruise with Celebrity but we do cruise with other Cruise lines . Read Less
2 Helpful Votes
Sail Date: April 2019
The Magic Carpet caught our eye. Eden was astounding. Wonderful show and meal. Le Petit Chef was fun and tasty. Le Grand Bistro was a very good meal and deal. All you can eat for $20. Very long corridors, only 2 elevators. ... Read More
The Magic Carpet caught our eye. Eden was astounding. Wonderful show and meal. Le Petit Chef was fun and tasty. Le Grand Bistro was a very good meal and deal. All you can eat for $20. Very long corridors, only 2 elevators. Comfortable room. Easy on and off ship for ports and embarkation/ disembarcation. Show ranged from good (Kaleidoscope) to so so. The comics were funny. the Beatles show; meh. Magic Carpet was just a movable bar most of the time. No big event. Very windy both times we had cocktails there. The coffee lounge was comfortable with good coffees and pastries. Wifi on ship was very costly and didn't have good coverage. Ship app needs work, crashing and glitches. Ports were well chosen and lots of fun. Guavaberry rum much appreciated. Very good and interesting art work and interactive murals. All in all a fun ship but not a great one. No 24 hour snack lounge. Room bar sparse and cheap. Food good but that's all except for the mentioned outlets. The Oceanview cafe was well thought out and fun. Read Less
2 Helpful Votes
Sail Date: April 2019
We have done over 15 celebrity cruises in past 20 years . All a little different but each one a great cruise . The new Edge is a Beautiful ship with fabulous food and service in all venues . I was hesitant based on reviews and the more ... Read More
We have done over 15 celebrity cruises in past 20 years . All a little different but each one a great cruise . The new Edge is a Beautiful ship with fabulous food and service in all venues . I was hesitant based on reviews and the more expensive price for a 7 day cruise, but I was pleasantly surprised I liked the infinity veranda windows , the decor , size and storage space of the cabins, the 4 main dining concept , EDEN area for relaxation, and the seating in Martini bar and coffee area. We usually do aqua but went mainly to experience the ship We did have a conceige room , which other than a special shower head I saw no difference than a balcony . We did have all the perks which made the trip very enjoyable .. and worth the extra cost . We did not experience any specialty restaurants other than raw on 5 which was excellent and well worth the money . We tried petit chef but menu not published and not the same show as other ships . Disappointed to find French fries on a menu for $55.00 . We didn't stay . We did find the food and service in the 4 main dining rooms exceptionally good and didn’t even miss the Blu we r used to . We did not use the pools , spa or gyms although beautiful,We did not attend the theater productions due to reviews although enjoyed the comedians , musicians throughout the ship , and especially the sea day lectures by Jim Kennedy of the Space Center . Jim is an excellent speaker and an asset to the celebrity organization .. go hear him as he shares his knowledge !! The entertainment in Eden is not our style , but it is a great place to relax and they make awesome drinks. Also the menu in eden is from a Michelin Star chef . we found out too late but wish we had gone. Also learned too late there is an art book in your room that explains all the art around the ship . Took 2 years to collect .. it’s amazing once you discover the book and realize the effort that went into it for your enjoyment . .Our only suggestions to improve is the low lying chairs hard for some to get out of . Beware Celebrity is trying to encourage younger cruisers and children , although not rampant , they are more readily seen . They average age on this ship is around 50 -60 ... but I did see many younger. There are no pool slides or obvious kids activities . The kids programs seem to be “ camps “ with educational experiences highlighted . There are also low key family activities , laser mazes , movies , silent discos that I think families with school age kids would enjoy . It is definitely not a party type little kid oriented cruise line . It is classy , relaxing, service oriented ,not cheap but not overly expensive for what you receive . There are plenty of spaces to “ get away “ and relax or read . The shops though pricey but who goes in a ship to really shop ? Yes there is Lilly Pulitzer and Tiffany’s .. but there are hats for 25 , jewelry under 50 , and plenty of opportunities to spend that OBC .We encourage you to enjoy the experience. The decor is beautiful .. and interesting everywhere. We’ll definitely go again when the next deal comes along . We didn’t go for the ports but It was a great week to experience the EDGE Read Less
12 Helpful Votes
Sail Date: April 2019
Checking in on day 1 was Fast. We arrived at 10 and were on ship by 10:30. No lines – we went right up to the waiting area and were the first to board the ship when they started we saw a welcome Key members sign but that was all. No one ... Read More
Checking in on day 1 was Fast. We arrived at 10 and were on ship by 10:30. No lines – we went right up to the waiting area and were the first to board the ship when they started we saw a welcome Key members sign but that was all. No one knew of a special waiting area – they just told us to sit with everyone else and wait. (No biggie). This was at port of Miami on Allure of the Seas. Didn’t help with any special security lines – but that terminal is so streamlined you don’t need it anyway. They may have let some Star Class on first but didn’t notice but we did have priority over everyone else even wheelchairs access. Heard some complaints about "we were here first" but whatever I guess that's what we paid for. Carry Ons: Went to Amber Theater to drop off carry ons. They did not provide any internet access at this point or wrist bands or Sea Pass Cards. I saw the list of names – only a few pages so couldn’t have been more than 100 people. Stopped at Schooner bar to have a cocktail to kill some time since lunch doesn’t start till 11:30 – watched all the people coming on ship through the promenade. Very busy – my tip go anywhere else first. It’s like people wouldn’t leave the promenade when they boarded like they forgot the ship has 18 floors and many places to disperse. I could only imagine what the Windjammer would have looked like for lunch on Day 1 which brings me to chops. Lunch: Lunch at Chops was great. About 1 hour not 2 like some mentioned. Yes menu was a tad smaller than the regular lunch menu which is displayed outside the restaurant- but doubt we would have ordered anything else. Steaks were fantastic! After lunch we went back to our room (12:50) – our carryon was waiting for us on the couch. Rooms ready at 1 no early access for Key Holders but we managed to be in at 12:50. In the room was all the Key information - and how to access the internet. Shows: Shows were great and yes you still need reservations for majority of them even with the Key (they do scan cards to check) but we were able to arrive almost 5min before the show started walk past the stand by line and go right to our reserved section which was first level dead center second section back. Great seats. We’ve sat front row before and you miss so much – too close. Now anyone with reservations can also walk past the standby line as well but they don’t actually have reserved seats. It’s still first come first serve and saw many trying to get Into our section but they have Key staff protecting those seats till they release them few minutes before show starts. That was nice not having to rush to the shows early or worry about seats. Internet: Internet was not fast like at home but probably the fastest you can get at sea like they say. We put phones in Airplane mode and used WiFi for calls and FaceTime with the kids while we were away. No issues at all. Quality was good – not the best but hey, your out in the ocean. Tried one night to stream a Netflix show. Took a while to get going and started off bad quality and got a little better. Ended up not watching anything. Don’t really watch stuff on vacation anyway so just sat on balcony till I was too tired to look at the ocean anymore. Things like Music streaming and Facebook were fast and the music came in handy for our Impromptu Solarium parties in the pool. They should have added us to the Cruise Planner – think we had the old folks going better than the main pool area. But that’s another story. Activities: So they give you Key hours for select activities throughout your cruise. We didn’t use any of them though. But we did see what they looked like at the Key times. For example Flowrider was always 8-9am. And maybe we saw 5 people on line. Not sure about everyday what it looked like on all lines though. Also keep in mind – this is NOT a private hour for just you. It’s for all key members. Saw some commenting on comparing it to the private lessons for cost making it a no brainer. Wrong – that lesson is expensive and actually does get you a private hour. In any event with or without the Key – none of the lines we saw were longer than 10 people at any given time on any activity. I’m sure we missed some peak times that may have been longer though. Priority Ports and Tenders Not sure the Key helped on Allure. Every port we stopped at we just went right down the elevator to 2 and got right off. No lines ever at any port and we did get off when we first arrived. Maybe tenders would be helpful with the Key but our itinerary didn’t call for any tenders. Getting back on the ship was fast and easy too (no need for the Key) I don’t think you get priority anyway getting back on. Last day. We had to have any bags packed and outside the door by 11pm night before and tagged with Key tags. Next morning we took our time since we had nowhere to go anyway (2:30pm flight) Went to the MDR for breakfast. Fantastic menu. Had breakfast about 1.5hours then were told to go by the Champagne Room to get off with Key people. A staff member told us Key members left already? Huh? We were told we could go when we were ready. We walked off ourselves and when we crossed the bridge from ship to the terminal they were taking Key guests and suite guests to the “shorter” line. Still a line though for the elevators. After that it was a fast out the door. Not sure how the other line was. Chaos I’m sure. Then our bags were in a special area for pickup. And that’s that. The terminal needs work with the incoming and outgoing traffic though. It’s all mixed together. People coming and going (complete chaos) Overall Value: Good for some not for others. We were getting the internet already anyway so at the time we got the Key at $19.99 pp per day (Internet was $15 pp per day) So for us it was good. Some shows I found you could just walk right in on and get a seat. Not many “bad” seats to begin with. It’s not like your sitting in MSG or MetLife Stadium with 10,000+ people. For us getting on ship first was nice and the final breakfast was nice – even though anyone can eat in the MDR except Key gets an hour longer and on a separate seating area with a special menu. Priority ports were useless for us. On board activities were useless for us (and not really needed anyway) short lines to begin with either way. I also think they need to be a bit more organized with the program. Not everyone on ship (staff) knew what it was. Overall I would say if your already getting Voom and if it’s only $5 more per day then go for it. If you don’t need the internet then I think it’s very overpriced for what you get. I mean I can’t justify that money just for a Chops lunch and getting on the ship maybe 1 hour sooner than most others did. Even shows you’ll get great seats if you show up with a reservation maybe 15-20min earlier. A few clarifications in what I’ve seen on the forums prior: The Key – is per person per day for length of cruise -Must be purchase by everyone over 6 years old in room Internet – each member gets their own access code (you can use on as many devices as you want but must sign out of one before using the next) Flow rider- the one hour reserved slot is one hour for all key guest. You don’t get your own hour. I saw some people trying to justify the cost of a personal lesson to the key. Yes with a lesson you get more personal time but the key hours are shared with key members. So don’t think that’s an hour just for you only. And yes the add a Key sticker to your card And off topic but I don't see what the big deal is with Sorrentos Pizza. People say its fantastic but we live in Northern NJ and were have some of the best Pizza places. I guess if your from down south or somewhere that doesn't make pizza very good - then maybe? To me it was like eating a frozen Pizza - same with Sabor Mexican - eh. Ok but nothing special - wouldn't pay for that again. Read Less
2 Helpful Votes
Sail Date: April 2019
We happened to be on the celebrity summit when we watched the roll out promo film for the Edge. We were so impressed that we booked nearly two years out ! The food is the absolute best that we’ve experienced on a ship though this ... Read More
We happened to be on the celebrity summit when we watched the roll out promo film for the Edge. We were so impressed that we booked nearly two years out ! The food is the absolute best that we’ve experienced on a ship though this was only our seventh cruise. On the same note, we’ve dined all over the world and are regularly seeking out various types of restaurants in NYC + and I would say that these four could compete with the best internationally. The freshness, innovation, and service was world class ! We saw no need to even try what looked like fabulous specialty dining. The four themed restaurants were All worth at least two visits which we were unable to accomplish in our 7 nights. The buffet was Excellent with plenty of choices that varied daily. We stayed in an infinite veranda room and loved it. The veranda provided the best of both worlds. You could experience the weather with the upper window down which shuts the ac btw. The view was superior to the regular cruise ship verandas in that there was a much larger viewing area from the seats without the bar directly in the line of sight. The balcony though slightly smaller than average felt much larger and made the room feel much larger as well. I was thrilled to be able to back my Very Comfortable chair into the room area and escape the direct sun without shutting the balcony. The room set up seemed a bit strange initially. There are little cubbyhole spots that we used for shoes. Most importantly ,we had two weeks worth of clothing and we are Not efficient packers! Read Less

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