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5 Helpful Votes
Sail Date: July 2019
This is our 4th time in Celebrity; 3rd time on Equinox. The ship has been upgraded some from our sailing imbalance April 2018. Very disappointed in the Blu Restaurant. In the past it has been a step above regular dining, but we have not ... Read More
This is our 4th time in Celebrity; 3rd time on Equinox. The ship has been upgraded some from our sailing imbalance April 2018. Very disappointed in the Blu Restaurant. In the past it has been a step above regular dining, but we have not found that to be the case this time. The food has been average and the menu has nothing new from a year ago. On the other hand the Tuscan Specialty Dining is top notch. Excellent service, delicious entrees and beautiful scenery overlooking the ocean on the rear of the ship. This is our 3rd day, hopefully things will improve in the Blu. By the way, Celebrity still makes you pay for internet which is ridiculous- you can get it free at Walmart- don’t know why upscale cruising company Celebrity can’t do the same for its patrons. HoHum with Celebrity this cruise- expected better from a cruise line which promotes luxury sailings. Read Less
Sail Date: June 2019
Largest cruise of 4 that I have been on and big disappointment. I thought there would be more pools and there was several things in pictures on sight that was not available. Food was great as well as all of the staff. They always answered ... Read More
Largest cruise of 4 that I have been on and big disappointment. I thought there would be more pools and there was several things in pictures on sight that was not available. Food was great as well as all of the staff. They always answered our questions and concerns Room was hot but may have been due to we was right under the LIdo deck which is open floor plan with door opening and closing all the time. Ports were all great and we never had any issues with directions for shops and other things. We did do and excursion in Amber Cove. We was under the impression we would be doing close to 27 waterfalls and jumps. we only got to do 7. The group leaders were awesome but when you pay for that money you want to do it all. Also no where was we told closed shoes for the waterfalls and we all wore Chacos and then had to rent 4 pairs for $8 a piece. We traveled with a 16 and 20 year old. Not a lot for the 16 bc they can not get into a lot of the clubs. I will do another cruise but I will go back to a smaller ship..More personal and fun.But if just looking to lay out and relax this ship will meet your needs. Read Less
Sail Date: June 2019
Embark was chaotic with suitcase and people drop off from Ft Lauderdale. I have no idea how someone has not been hit by a car. Disembark was great- easy peezy. Because we are VIFP members- we stick with Carnival- however the loyalty ... Read More
Embark was chaotic with suitcase and people drop off from Ft Lauderdale. I have no idea how someone has not been hit by a car. Disembark was great- easy peezy. Because we are VIFP members- we stick with Carnival- however the loyalty program is fair at best. They could learn a ton from Omni or Southwest Loyalty programs. The crowd was shady. The neighbor staterooms partied all night (no problem there) and thought it was hilarious to scream and knock on doors around 3AM. Then other stateroom residents would get angry and scream at them. I was sure a fight was about to break out any moment. Constant cursing. Las Vegas felt more kid/teen friendly than the cruise ship. The excursions are awesome. We did Monkeyland in the Dominican Republic, Snorkeling in Grand Turks, and beaching at Half Moon Cay. All wonderful. The shows were great but I had to miss a lot of them due to a late dinner. The staff are awesome. Our stateroom attendants Gede was always smiling and speedy quick at cleaning the room. Mudiantara and Komang were awesome dinner attendants. They were incredibly observant and catered to our personal preferences incredibly well. They deserve a bonus. I will absolutely miss them. The cruise ship director was also great. Read Less
2 Helpful Votes
Sail Date: June 2019
We just returned from a 7 night cruise on the Carribean Princess. It was just OK. Maybe we are spoiled because our last cruise was on the Regal Princess which was amazing. Pros -Medallion Class is awesome. I could always find my ... Read More
We just returned from a 7 night cruise on the Carribean Princess. It was just OK. Maybe we are spoiled because our last cruise was on the Regal Princess which was amazing. Pros -Medallion Class is awesome. I could always find my travel companions. -Concierge website was great to check account balances and events. -OceanCompass and OceanNow are great. -Embarkation and disembarking were so fast and easy. -Friendly bartenders that remembered you. No long lines for drinks. Shout out to Melissa at the casino & Mo at Churchill’s). -Decent Casino with room to move around. -Crown Grill was fantastic and went twice (shout out to Alexander & Christian) -Sabatini’s was good -Good itinerary -Quality food in main dining room, but not as good as Regal -Excellent fitness center, large and spacious -Decorated our door for my birthday and gave a free specialty restaurant cover and $25 for on board shops. A really nice surprise. -Good variety of table games in the casino -Churchill’s Cigar bar is large with a great bar inside it -Excellent Internet speed. I could stream Netflix with no issue. -Beds were very comfy. Cons -The buffet layout is atrocious. If one side is closed you have to go outside and come in another side. No sign telling you the side is closed. Traffic in buffet is disarrayed. Food is ok, but not great (lunch) -Ship Layout is awful. You can’t get there from here....up, down, around. -Constantly out of pizza. The pizza was great....if you wanted to wait while the lines stacked up -The adults only pool in the front has only about 12 loungers which are taken bright and early and not given up even if people were not there. No other space or shade. -The thermal spa is tiny with only 4 loungers. Not worth the price. -Limited smoking areas and none with loungers. Mostly under cover or standing only. (pro or con, depending on your point of view Read Less
1 Helpful Vote
Sail Date: June 2019
I chose this cruise for the islands that it offered. I was extremely upset to find out the one of the islands was changed. Even thou Puerto Rico was "ok" it wasn't close to St.Maarten. That was extremely disappointing. ... Read More
I chose this cruise for the islands that it offered. I was extremely upset to find out the one of the islands was changed. Even thou Puerto Rico was "ok" it wasn't close to St.Maarten. That was extremely disappointing. The food was fantastic nice variety. There should have been more food available late at night for alcohol consumption. The staff was great! My sheets were disgusting dirty yellow stains on sheets and pillow cases. Under the sofa and bed were dirty not cleaned. There was too many theater based activities. Loved the zip line, the pools could have been separated for adults and kids.Not big enough to hold all those people. Got smack by a child's elbow. What ever. The Jacuzzi where beautiful well done. The stores were all high end, did not accommodate middle class income. The spa was extraordinary! Well done the atmosphere was incredible The spas were too push on selling you an item. maybe suggesting is better the pushing a sale. Love the itemized bill. very accurate. Not sure about the drink package, The wait at the bars were horrible, I actually calulated a 15 minute wait. Some bar tenders were rude. One female. I felt bad for the Life Guard who has to stand guard for 1 person, dumb. but I get it. Some of the bathrooms were gross! Pee everywhere. Our dinner staff was the best and love the dancing we did with them. Everton specially, he was great serving our table, made it very enjoying. Love him The disembarkation for Bermuda was horrific. Other then that it was a great cruise.j . Read Less
4 Helpful Votes
Sail Date: June 2019
The ship is pretty, the food is good, the crew is pleasant. BUT There is constant pressure to buy "Specialty Dining" packages at inflated prices, excursions at inflated prices, jewelry, perfume, art and spa treatments. Very ... Read More
The ship is pretty, the food is good, the crew is pleasant. BUT There is constant pressure to buy "Specialty Dining" packages at inflated prices, excursions at inflated prices, jewelry, perfume, art and spa treatments. Very insistent pressure. If you cruise at the "Bella" experience (cheapest "level"), there are parts of the ship you cannot access and the bar staff will be much less interested in serving you if you have a drink package. Your table in the dining room will be by the aisle and traffic flow, and they won't be happy about changing it. It will be difficult to get an elevator to ro from your deck. The free drink package we had made no sense, with some items not included that cost less than included items. There is a 15% service charge for every item you get, so it's really not free. This is in addition to the 12% pp per day service charge. The room stewards are incredibly good and efficient. Service desk helpful. Dining room waitstaff top notch. Dining room menus offered great selection and almost everything tasted good. Buffet had a wide selection of interesting items, but had the same items every day. Drink station not well organized, with cups and glasses hard to get to and no traffic flow marked. Entertainment was below average. Nightly shows, while flashy, make no sense and all the music is canned, most vocalists lip-synching. Why is there a juggler and aerialist in every theater show? Lounge entertainers were awful and used karaoke type backing tracks all the time. The only actual "band" was not well rehearsed, and had to play country one night, islands music another, 70s stuff another. Waterslides were fun but always had long lines during limited open hours. Pools closed nightly at 7 or so. No night time swims or hot tubbing. Would we go again? Not at the Bella level, and not with the Drinks on Us package. Higher levels pricing negates using this cruise line, so probably not. Read Less
8 Helpful Votes
Sail Date: June 2019
I chose this cruise because I wanted to experience one of the mega-ships to see what it had to offer that smaller ships don't. I also had never been to the Caribbean so this seemed like an ideal cruise. Embarkation and ... Read More
I chose this cruise because I wanted to experience one of the mega-ships to see what it had to offer that smaller ships don't. I also had never been to the Caribbean so this seemed like an ideal cruise. Embarkation and disembarkation were extremely easy and quick. We checked in online weeks before leaving and were on the ship within minutes of arriving at Port Everglades. Our first impression of the ship was WOW! It literally took my breathe away. The Royal Promenade, Central Park, the Boardwalk etc are amazing. The ship is ten years old but most of the public areas look pretty much pristine. From a design point of view the only downside I could find is that there are no windows or sea-views from many of the public areas and, personally, I like to be able to see the ocean (we are on a ship after all). The carpets and soft furnishings in most areas are looking tired. I believe the ship is due for a refit next year which I think is needed. The cabin was lovely, very clean and well laid-out. The balcony was large compared to most ships and the bed was extremely comfortable. Bathroom was adequate - average cruise ship bathroom. The soft furnishings in the room looked tired and are in need of replacing. The food was very good in the MDR and the specialty dining restaurants. 150 Central Park was, however, by far superior to any of the others, such a wonderful experience. The food in the buffet was good, but was often too busy to eat in there. Strangely, the buffet seemed incredibly small and out of proportion with the size of the ship. The entertainment was excellent. The Aqua Show and Mamma Mia were brilliant and the headliner shows were pretty good too. I wasn't too keen on the comedy show as I'm British and it was definitely geared towards an American crowd. Strangely the cruise director and his assistant were not very visible around the ship. I think I only saw him in-person once. The activities on the ship were mixed. I did the zip-line over the Boardwalk and it was great fun. The day-time trivia, bingo and usual cruise activities were fine but seemed uninspired and the hosts all looked like they were just going through the motions. On that note, most of the staff came across uninterested and quite rude. The bar staff and MDR servers were clearly overworked and visibly tired. The bars in general were understaffed and we had to wait quite a while for a drink. We had My Time Dining which was laughably slow. We had to wait a long time to be seated and the service was pretty shoddy. Waiters were rude and kept asking us to provide positive feedback on the end-of-cruise survey. The entertainment staff were very false, and just not very good compared to most of the ships I've been on. Out stateroom attendant, Philip, was excellent. The Allure is currently having propulsion issues which meant out time in port was shortened. Four hours after leaving Puerto Rico we had to turn around due to a medical emergency. Unfortunately this meant the next and final port, Labadee, was cancelled. The ports we visited were a little disappointing as we didn't have much time to look around. Only visiting two ports on a seven night cruise is a very strange feeling but being on such a large ship with so much to see made it bearable. I would not go on such a large ship again due to the impersonal service. It has made me realise what is important to me on a cruise and that is feeling like I'm being taken care of, which I didn't feel on this ship. Read Less
6 Helpful Votes
Sail Date: June 2019
Before I get too far along I want to say that the crew, bar staff, room stewards etc.. were excellent. They did what they could.. Now, some complaints: 1. The main dining room food was a disappointment most days. Lunch menus were ... Read More
Before I get too far along I want to say that the crew, bar staff, room stewards etc.. were excellent. They did what they could.. Now, some complaints: 1. The main dining room food was a disappointment most days. Lunch menus were identical every day. specialty dining, on the three nights we had it, was much better but I was left suspecting the main dining rooms are suffering to drive passengers into paid venus.. The buffet was a complete disaster. The food was just ok, but the crowds were overwhelming. The crowding was some of the worst I have witnessed on any of my dozen or so cruises. 2. The Bahamas Atlantis excursion was a disaster. It seemed they sold half day tickets without regard to crowd size or infrastructure of the port. We stood on a pier under construction with no shade water or seating in 95+ degree sun for about an hour before the line even thought about moving. 100s if not thousands of passengers were shuttled the short trip to Atlantis in 25 passenger Van's, severely cutting into time to be spent at the park. 3. Disembarkation in Miami was only slightly improved from the Atlantis excursion. Ncl called categories much faster than people could exit the ship, and snaked the line of passengers through most common areas on the ship. I understand they need to make ready to set sail, but this was an absurdity. No one will forget standing in a massive line an inordinate amount of time like this and it will hurt return business. 4. The water slides were often out of service for maintenance. When I went on them I found why. They are brutal. The sliding surface has a cheese grater like effect and was dry in spots as you go down the slide causing your skin to chafe. 5. Crowding everywhere. This may seem repetitive, but its intentional. I don't know if it is understaffed or what but there were lines on top of lines...for everything. The good: 1. Osheeans was pretty nice to have but was overcrowded with 30 or 40 minute waits standard. 2. The rock band at the pour house was incredible and saved our cruise singlehandedly. 3. Embarkation was pretty smooth. Read Less
Sail Date: June 2019
We choose the Caribbean Princess based on recommendations from some friend who are big time cruisers. This was our first cruise so we really had no idea what to expect. We set off for a two week East/West Caribbean cruise to celebrate our ... Read More
We choose the Caribbean Princess based on recommendations from some friend who are big time cruisers. This was our first cruise so we really had no idea what to expect. We set off for a two week East/West Caribbean cruise to celebrate our 40th Anniversary. Here are a few things that we'd like to share. The good- The Caribbean is absolutly beautiful! The ship was beautiful and dang big. Takes days to see it all! We had smooth sailing even in somewhat rough seas. You're going to be around people from all over the world and our country, we really enjoyed this! The food was much, much better than we expected in every restaurant! The wait staff was exceptional! The nightly entertainment was much better than expected. There was always something going on. No matter what age, you'll find something fun to do! Loved the workout room, the sauna and steam rooms. There is a adult only "sanctuary" area for some quite pool/sun time. The high energy band "Static" was incredible! Most all entertainment was really good! The bad- We received $600 in onboard spending money. They took back $420 in mandatory tips for the hotel staff. Essentially, you're paying their wages for Princess Lines We had really good service and really lousy service. Regardless you're going to pay an additional 18% mandatory tip on all purchases regardless of service. We didn't like this. Spa prices are way over priced, especially the facials. The rooms are really small, showers are even smaller! Off shore excursions are over priced. Do your research and you'll find better for less. Our excursion to Xcaret was time limited and missed the best shows The ugly- If you do a facial, a massage or acupuncture be prepared for the sales pitch to buy the over priced products. Getting through to the front desk on the phone will drive you nuts. You're going to be nickel and dimed to death. We have traveled the world, I traveled for a living for 30+ years. This was big event for us, so we did it all. We had the balcony room, did the spa, acupuncture, facial, ate at a nice restaurant a couple of times. Drank some good wine and a lot of margarita's. After two weeks onboard, we had a great time but to be honest when I got the final bill, I just don't think the value was there. Paid a premium for above average vacation. Will make some changes and do more research for the next cruise. Read Less
9 Helpful Votes
Sail Date: June 2019
My son, daughter-in-law, two granddaughters, wife and I sailed on the Harmony of the Seas departing on June 9, 2019 returning on June 16, 2019. The itinerary was Perfect Day at Coco Cay, day at sea, St. Thomas, St. Maarten, and two ... Read More
My son, daughter-in-law, two granddaughters, wife and I sailed on the Harmony of the Seas departing on June 9, 2019 returning on June 16, 2019. The itinerary was Perfect Day at Coco Cay, day at sea, St. Thomas, St. Maarten, and two additional days at sea. Our staterooms were 7630 and 7632, adjoining Jr. Suites. Note that my wife and I are experienced cruisers with more than 20 cruises, most with Celebrity and Royal but with others as well. This cruise vacation is summarized below. We live in Orlando so getting to Port Canaveral is an easy drive. We left the house at 9:45 and arrived at the port about an hour later. I dropped off our bags passengers and parked in the onsite garage which was very convenient though a little pricey. Check-in was very quick as we used the Royal App and had all information on our cell phones. I purchased the digital photo package on-line prior to the cruise so we had numerous photos taken on boarding. The on-line price for the package was $249, onboard it was over $300 (although Royal had different promotions for it throughout the week). Our rooms were obviously not ready so we headed to Park Café for lunch and to make our home base until the rooms were opened up which occurred at 1:00 as advertised. While others were getting their lunch I headed up to Country Kitchen to make our dinner reservations for a party of 6. This was my first disappointment on the cruise. I asked for reservations at 6:00 each night but was informed the restaurant opens at 5:15 so I could have 5:15 or after 7:00. They told me that they only had two tables for 6 so that was my only option. After much haggling they gave me 5:45 for the first 3 nights but 5:15 for the remaining nights. I chose to chill and explain the situation to my son and daughter-in-law but they were not happy as 5:15 as it was way too early for them. 5:15 was too early for my wife and I as well for that matter. Getting two young children (5 & 23 months) and themselves ready by that time would significantly eat into their afternoons. In hindsight I should have bumped up my issue to a higher authority above the restaurant manager. This situation resulted in much stress each afternoon but we all coped the best we could. I am not sure why they couldn’t accommodate my request as the restaurant was half empty each night and they easily could have created a table for 6 as they did one night. After lunch we headed to staterooms and met our stateroom attendant. As always the rooms were very nice and spacious with lots of storage space. If within your budget I would highly recommend booking a Jr. Suite as it just makes the cruising experience a little more pleasant. We had the divider opened between our two rooms making it essentially a two room suite. The grandchildren enjoyed being able to come over at will. Our stateroom attendant was friendly and did a great job doing his job. I would say he exceeded my expectations for service. Day two was supposed to be our Perfect Day at Coco Cay. It turned out to be anything but perfect. I bought tickets to the Thrill Water Park for all (the 23 month old was free) paying a little over $300 on-line prior to the cruise. I did my research and both my son and I clearly understood the restrictions for the 5 year old and what she could ride. However once inside the park what we thought the 5 year old could ride she could not even though she was well over the lower height restriction. The problem, we did not put a life preserver on her, our bad. But the life guards did not advise or direct us to do so either. They simply said she could not ride. Also for the adults the wait times on the rides were anywhere from 1 to 2 hours. They also closed the rides for 2+ hours do to lightening in the area (10 mile radius) although it never rained on site. Bottom line is that in a best case you could get maybe 5 rides in. In our case after taking time out for lunch and letting the kids play in the areas outside the water park none of the adults rode any of the thrill rides. The next day I received a message asking me to review the Perfect Day at Coco Cay and I gave it a very negative review. Subsequently I was contacted by guest services to clarify my review and in that conversation I requested compensation for my dissatisfaction. At first they offered 25% refund, which they were refunding everyone because of the weather closing, but I was adamant that I received zero value for my money. After two additional conversations with guest services and the manager of shore excursions they refunded me my total amount. I am happy that Royal eventually took my complaint seriously and did what I believe is right but I am disappointed that it took so long to do so. Bottom line is make sure you are willing to wait on long lines and maybe get only a few rides in. Also if you have a young ones over 40 inches but not yet 48 inches put a life vest on them (note though I only saw a 48 inch height gauges no 40 inch gauges). Also RCL should figure out how to accommodate chaperones who do not ride on the attractions such as older grandparents, why charge someone who is not using the facility. Will I use the facility again, maybe, but at least I will go in with full knowledge that I am just giving Royal my money with little value in return. Other ports were essentially noneventful. Getting off and boarding at each was easy and quick. We didn’t take any tours and simply made them beach days. In St. Thomas we took a taxi to Emerald beach which worked well for us. In St. Maarten we took the water taxi to town and rented chairs and beach umbrellas. We also had a great lunch in town in a restaurant along the boardwalk. The water taxi worked out well so I would recommend it if it works into your plans. On previous cruises to St. Maarten we simply walked into town which is an easy walk. Our dining experience onboard was mixed. We only used Windjammer for breakfast and lunch a few times. I was very disappointed in the breakfast served there. In the past on Harmony you could get eggs benedict there but not on this cruise. Also in the past you could get omelets made to order, no more, only pre made omelets. Pancakes and waffles were also pre made and were cold and dried out. You could get fried eggs to order though. Lunch in Windjammer was a little better. Windjammer food quality and choices though are simply declining. We went to American Icon twice for breakfast and it was ok but not great. I ordered eggs benedict and the eggs were over cooked and the Hollandaise Sause was dried out on top. Second time I simply ordered eggs over medium and they came out as you would expect. They also had a very good French toast that I enjoyed. In short I would say everyone in our party enjoyed their breakfasts in American Icon. The best breakfasts we had on the ship however was at Johnny Rockets, killer omelets with nice country fried potatoes in a nice location on the ship. Also Johnny Rockets had plenty of seating and service was quick and friendly. We also used Mini Bites a few times for lunch and snacks and were pleased with the offerings there. We ate dinner the second night of the cruise in Wonderland as my wife and I enjoyed it on our last cruise on Harmony. No so much this time. We simply remember the dining experience being much better. The meal was ok but nothing to write home about. We used a specialty dining coupon we had from our TA and in retrospect we should have eaten at Park 150, we have never been disappointed there. All other dinners were in Coastal Kitchen. The reservation times aside the staff there was spectacular. They honored our every request including asking for several items from the MDR. They were great with the children. The food offerings there however were not as good as I remember it on past cruises. One of the reasons I book a Jr. Suite is to dine in Coastal Kitchen. In the past we found it better than any specialty restaurant on the ship, but not on this sailing. We found the menu selections ordinary, nothing special. The head chef came by each evening and one night I asked him if the menu was his or Miami’s, he said Miami. Too bad, I think in the past the chef may have been given more flexibility to use their creativity in creating dishes. The food was not bad, just not the exceptional dining experience I have become accustomed to. One big mistake serve what is on the menu, one night they said they had Pear Salad but when it was served it was apple salad with a different dressing. The server should have known that the Pear salad was not available. No killer nightly dessert either, just ho-hum. As with Windjammer dinner in Country Kitchen appears to be on the decline, at least on this ship. The nightly entertainment was enjoyable. We have been on Harmony in the last 18 months so the shows have not changed. Make sure you make reservations online well in advance on line, we did and it worked out great. Although we enjoyed the shows we look forward to RCL rolling out some new shows on Harmony. I found the musicians on this cruise to be outstanding, better than I have been accustomed too. The two comedians onboard Nery Saenz and Heath Harmison were fantastic, very funny guys. The Headliner Showtime act, Tribute Band, Private Stock, was ok but not a great show although many in the audience enjoyed them more than I. Another new item I did not appreciate was the large number of reserved seats for suites (Grand and above), Diamond Plus (not there yet, maybe never) and Pinnacle as well as seats for those that purchased The Key. It used to be that the first couple of rows were reserved for Suite guests, now 2/3 of the seats in the center section are reserved for the above, very disturbing. It simply means getting in line early at the front so you can run to get your seats when the doors open. This simply creates more stress and watch watching during dinner. Guess it is just another indication of the cruise line going back to the class system; regular paying customers are not as appreciated as they were in the recent past. Daytime activities onboard were very good and what have become accustomed to. Note however a change in the procedures on the Flow Rider. My son is a very experienced Flow Rider having sailed on Freedom, Independence and Harmony. He signed the waiver, got his wrist band and was in line for about 30 minutes for the standup Flow Rider when the attendant told him he needed to ride the knee board Flow Rider first and get a different colored wrist band. So this cost him about an hour of wasted time in total. He should have been advised of the change in procedure when he signed the waiver. He complained and they began making announcements to this requirement, it would have been nice if they were making announcements prior to his complaint. Apparently this is a new procedure implemented a few months back, not sure what its purpose it has. I do not like writing what is mostly a negative review, particularly since my past sailings on RCCL have been outstanding. So what is my take away, will I sail with Royal again, sail on Harmony again? Probably yes to both depending on value and the itinerary. As I live in Orlando I will likely sail on whichever Oasis class ship Royal is sailing from Port Canaveral, not sure it is worth the drive to Fort Lauderdale or Miami for me. But given the value of the cruise and itinerary driving south is always an option. Will probably only sail RCL though with grandchildren, for me Celebrity is still my go to cruise line and ships. But I will also be looking more closely at Princess as I have had good past experiences with them as well. Read Less
1 Helpful Vote
Sail Date: May 2019
The bedding in the stateroom is perfection, the stateroom attendant was great. With that said, we were traveling with a party of 10, 5 balcony cabins in a row but somehow they split one of the cabins and so not a fixable thing. Also, one ... Read More
The bedding in the stateroom is perfection, the stateroom attendant was great. With that said, we were traveling with a party of 10, 5 balcony cabins in a row but somehow they split one of the cabins and so not a fixable thing. Also, one of our cabins had leak from Sunday to Wednesday and it was a flood zone 4 ft in from the doorway...and all they wanted to compensate was 2 drinks until my friends fought and fought until there was a resolution. Dining room food was never hot and the menus not so great. No escargot--my favorite, also no Bananas Foster, another favorite. Shows were good, bars were ok. Embark and debarkation was easy. Islands were great; it wouldve been better if we could've stayed longer--crappy times for the ports. Also, chairs were saved in the Serenity adult section from 6:30 am so we never got to experience that area. This was my 18th cruise and I wont be doing Carnival again. Read Less
4 Helpful Votes
Sail Date: May 2019
Newer Ship caught my eye as well as price and itinerary. The bathroom is quite small and you can not sit on the toilet without your knee hitting the sink. The shower stall is hard to stand in if you're a little large. My GF baggage ... Read More
Newer Ship caught my eye as well as price and itinerary. The bathroom is quite small and you can not sit on the toilet without your knee hitting the sink. The shower stall is hard to stand in if you're a little large. My GF baggage was a little delayed eventhough we put our items together on the check in area. The dining room food was average at best and we ate most of our meals in the fee paying restaurants. I recommend the Surf and Turf roll in the asian market...delish. The on board shows were very nice and there were plenty of seating in the theatre. The ports were very nice but I do not recommend the Quad tour in St Martin unless you request a single rider vehicle. We books on the MSC website and it specifically says single rider and we were forced to take a double. Of course the business said blame MSC and MSC says blame the business. The Casino is below par...NO CRAP TABLES OR CASH POKER (only Beat the dealer poker) I would go on the ship again but at a better and lower price. 3 stars at best Read Less
3 Helpful Votes
Sail Date: May 2019
Friends had went on this cruise a year ago. We needed a vacation and thought let's give it a try! First time cruisers, so we have nothing to compare it to. Beautiful ship, and scenery. Clean also. Unfortunately a lot of rude ... Read More
Friends had went on this cruise a year ago. We needed a vacation and thought let's give it a try! First time cruisers, so we have nothing to compare it to. Beautiful ship, and scenery. Clean also. Unfortunately a lot of rude guests. People can really be inconsiderate aholes. The staff we encountered, were all pretty friendly and helpful. Food was good but not fantastic. A lot repeated dishes. Expensive up charges for specialty restaurants. We had a drink package that didn't include much, so basically worthless and to upgrade was astronomical. Elevators, they should have built more into the ship. You would wait forever at peak times and even slow times. Excursions were fun. Unfortunately MSC found a way to screw the guest and make some money on our SXM atv tour. We booked single riders and when our tickets came in, they marked everyone as double riders. So the poor atv tour owner got an earfull but it wasn't his fault, it was MSC BEING GREEDY. The tour was so fun and awesome but was somewhat ruined by that situation. We are doing a beach day today in Nassau, hopefully they can't screw that up. Spa package was nice. Massages were amazing. Thermal area was busy and hard to enjoy, especially with the inconsiderate guests. Cabins were clean and kept clean daily. Bed was horribly firm and uncomfortable. We woke up everyday sore. I truly hope the yacht club people didn't have those beds. Over $4,000 a person with that bed, oh hell no! All in all, an ok experience for us. Not sure if we will do again. Pretty sure not on MSC. Read Less
Sail Date: May 2019
we wanted to go on a cruise for our 16th wedding anniversay and to get away for a few days from our kids and just relax embarkation was a breeze as was disembakation got on ship before noon and our room was ready we were on deck 11 which ... Read More
we wanted to go on a cruise for our 16th wedding anniversay and to get away for a few days from our kids and just relax embarkation was a breeze as was disembakation got on ship before noon and our room was ready we were on deck 11 which we liked because we are smokers and didn't have to go far dinner in the main dining room the first night was not very good we had a very nice waiter but the problem was we had to have them take the food back 4 times because it was tought or not well cooked second nite in the main dining room was a little better it was a seaday where you dressed up plus we celebrated our 16th wedding anniversary the shows were more geared to people in the 20's and 30's on sea day we spent most of our time on the smoking deck and met a lot of nice people the bad part there were a lot of very young kids and they seem to run all around the only excursion we went on was an island tour at turks which was very enjoyable the only thing that we disliked was no wheel chair available to take you to the end of the pier i asked for one and they said they didn't have one on the way back to the ship we were walking when my husband who had his walker had problems walking and so did i so someone that was from the other ship in port called for a wheelchair for my husband and they brought on it had to be 100 degrees out we are from florida so we should have been used to the heat but we weren't in amber cove i got off the ship to fo shopping and they had the best idea when i got off the ship there was a rickshaw with a guy riding a bicycle and i paid the guy 6 dollarseach way to take me to the end of the pier Read Less
3 Helpful Votes
Sail Date: May 2019
Overall experience was good, Ship- too big, good for family with kids, nice, plenty of things to do. Cabin, pretty big than the regular balcony, clean. Dining, too crowded, line up every night, I suggest to book the specialty restaurant, ... Read More
Overall experience was good, Ship- too big, good for family with kids, nice, plenty of things to do. Cabin, pretty big than the regular balcony, clean. Dining, too crowded, line up every night, I suggest to book the specialty restaurant, on first few night. Food, everyday same menu, steak so thin unlike before from my experience from other Royal caribbean, Grease and Fine line is awesome, I suggest come in 20-30 mins before to line up, to get good seat. SERVICE!! NOT SO FRIENDLY, AND GUESS WHAT, A SECURITY GUARD OF DECK 10 AND THE HEAD OF HOUSEKEEPING ON DECK 10 CAME TO OUR ROOM, EVEN THOUGH WE HAVE THE SIGN OF "DO NOT DISTURB' IN OUR ROOM IS POSTED IN OUR DOOR., I OPENED THE DOOR AND THE SECURITY GUARD INTRODUCED HIMSELF NAME JACK AND PUT ME ON CAMERA, AND I SAID YES, AND WHAT THIS IS ABOUT? HE SAID 'WE WANT TO KNOW IF YOU'RE STILL ALIVE?' What kind of questions is that of course we are alive coz we' re in and out of the ship, coz we were on port on that day, and spend 3-4 hours only but we also rented the towel and scanned our sea pass, so obviously we are alive, and HE ALSO WANTS TO CHECK OUR ROOM. So I let him. this was so intimidating TREATING US LIKE A CRIMINALS. this is my 5th cruise, and i wasn't treated this way, They should teach their crew how to ask properly, I understand that they have policy to follow, but at least ask nicely, like " sorry ma'm to disturb you we just notice your sign is still up, is everything ok? " They should teach them how to be polite. So we had a meeting with the Head security and head of the maintenance of the ship, and all they said was sorry. I'm actually glad that it was on camera and they heard how the security guard ask me. and they didn't offer anything to compensate us. The last day of the cruise I went to the guest services and talk to Maria B, and she offered us at least a bottle of wine, But i don't drink, and its end of the cruise and my husband won't drink it anymore. She was kind enough to offer me port credit. So Thank you Maria B. Good thing our next cruise is not with Harmony of the sea. Read Less
Sail Date: May 2019
this Was the fourth cruise with Carnival. All the others had been outstandingly enjoyable so was really looking forward to this one. Another couple that has traveled with us in the past was also with us on this one. They had never been to ... Read More
this Was the fourth cruise with Carnival. All the others had been outstandingly enjoyable so was really looking forward to this one. Another couple that has traveled with us in the past was also with us on this one. They had never been to Nassau and none of us had spent enough time in Key West. The ship, although rather aged in cruise vessels, was very well maintained. Not much rust was apparent and the ship was clean. The staff was exceptional as was expected. We ate our evening meal in the main dining room and the food was good but not as good as other cruises. The entertainment was very disappointing. The main shows lacked enthusiasm, the only bands were in the atrium and it was always crowded. I have always enjoyed the piano bars but it was always hard to find seating except on the Glory. My wife and I went to the piano bar and I was shocked to see so many empty tables and chairs. That is until the pianist begin playing and singing. He should not be allowed to be anywhere near a microphone. One more thing, although the staff was very good, they seemed to be understaffed and overworked. My sister in law stated that had this been her first cruise she doesn’t think she would ever take another. Read Less
5 Helpful Votes
Sail Date: May 2019
First of all let me start by saying that this was my 14th cruise and I've been on 7 different cruise lines. We choose this cruise strictly based on price. Overall, I guess we got what we paid for. The 'Easy Drink Package' ... Read More
First of all let me start by saying that this was my 14th cruise and I've been on 7 different cruise lines. We choose this cruise strictly based on price. Overall, I guess we got what we paid for. The 'Easy Drink Package' & 3 GB of data were included in our package and we had the 'Fantastica' experience with a balcony. The drink package worked out ok for us as we are wine & rum drinkers. The thing that mystifies me about this package is that you are very limited on the mixed drinks that you can get but you can get various 'virgin' drinks included. While on the ship, I mostly drank mojitos in the afternoon but my package didn't include alcoholic mojitos but I could get a virgin mojito and a shot of rum on the side so I would just pour the run into the drink before I left the bar... that made absolutely no sense to me. (You can do the same with Pina Coladas and several other drinks!) Even the bar staff agreed that it made no sense!! We found the food to be good in both the buffet & the main dining room. The only complaint there was that we felt a bit rushed as we had the 7:15 seating and there was another seating at 9:15. The staff in the Ipanema restaurant were beyond fantastic. Our waiters were fabulous especially Kelvin A. Gurley who was always right there with our wine as soon as we were seated (and returned several times during dinner to refill our glasses). Pande Putra was our server and he was also great.. although he did forget a few minor things over the course of the week but he was so sweat, we forgave him for that. We had the absolute best head waiter (Maitre d') that I have ever had the pleasure to meet and his name was Organ! It's been my experience that you meet the Maitre d' on the first night and don't see him again until the last night. Organ came to our table several times every night to make sure everything was how it should be. I saw him cut the steak for a challenged guest one night... that goes above and beyond in my opinion! I would definitely give the wait staff 5 stars. We didn't try any of the Specialty Restaurants so I can't comment on them. Now let me get to the main issues I had with this cruise. I very much enjoy having my coffee delivered in the mornings and sitting on my balcony for an hour or so enjoying the scenery. I only drink decaf coffee as caffeine upsets my stomach. The first morning when it was delivered.. it was instant coffee!! I hate instant coffee!! I mentioned it to our Head Waiter Organ, and he said it would be fixed and I would definitely get my decaf coffee for the rest of the cruise. He had arranged for someone from Room Service to go to the buffet and get me a pot of decaf coffee every morning. Through no fault of Organs, I never did get my decaf coffee. There was always an excuse! I would have to get dressed every morning and go to the buffet to get my cup of coffee and bring it back to the room. By the time I got back it was always cold because the elevators are so slow! (Plus we were in a Forward cabin & the buffet was Aft.) I was told by Room Service that there wasn't enough requests for decaf to warrant them having it available although every time I went to the buffet, the decaf dispenser was always empty... Go figure!!! Another issue for me was there was no table on the balcony. So when sitting out there enjoying the scenery I had to put my drink on the floor! (Minor issue for some I know but still a pain & definitely an easy fix to make guest more comfortable). Another major issue for us was the nightly entertainment. The shows in the main theatre were great for the first couple of nights but after that it became very repetitive... same acts in different costumes! The Beer Prov (very funny) and the Michael Jackson show were the best. The entertainment in all of the lounges was always Spanish. There was a group of young men entertaining in the Haven Lounge every night that sang in English but they finished around 11 and the lady that replaced them every night only sang in Spanish! Don't get me wrong, I enjoy a bit of Salsa.. but not every night!!! Also, I want to mention the smoking issue on this ship. It appears that smoking is allowed everywhere in the outside areas on this ship and of course in the Casino!! Not a nice experience for non smokers. Other cruise lines have designated areas for smokers! Before I finish, I would also like to mention the timing at the Ports of Call. 5pm-1am in San Juan and 7am-2pm in St. Maarten is absolutely ridiculous! Arriving at 5pm in San Juan allows you absolutely no time to explore the island and having to be back on board at 1:30 in St. Maarten is just unacceptable. The next stop after St. Maarten was Nassau where we were docked from 12-7. I would prefer they shave some time off of that port and add it to St. Maarten which is a far nicer place to spend your day!! Now I'm going to touch on Disembarkation Day. We had to be out of our cabin by 8am (which is the norm for most cruise lines). After going to the buffet for breakfast I thought I'd make a quick stop at the Ladies before leaving the ship... WELL... There was a lineup at every ladies room on the several decks I tried. The reason for this was, the stalls had been cleaned in preparation for the new guests getting onboard and then the stalls were locked, leaving only one stall in every ladies room on multiple decks!! This gave me the feeling of.. 'We have your money so now you're not important to us.. get off the ship!!' I listened to many disgruntled guests in the lineups that morning!! Once off the ship, don't even think about stopping on the gangway or just outside the terminal. You will be shouted at by MSC staff to keep moving. I overheard one of the staff telling who I assume to be a new employee.. "Speak with Authority!!".. Really???? Mostly we enjoyed our cruise but the coffee issue and the lack of nightly entertainment would deter us from booking another MSC cruise. These things are an easy fix and I hope MSC makes an effort to fix them. Read Less
Sail Date: May 2019
we had never been on Carnival, and this was a 9 day cruise, so we decided to give it a try. we traveled with our son and daughter in law, had adjacent cabins. what was good was we had the steward open the door between balconies and were ... Read More
we had never been on Carnival, and this was a 9 day cruise, so we decided to give it a try. we traveled with our son and daughter in law, had adjacent cabins. what was good was we had the steward open the door between balconies and were able to all enjoy the balcony together. did not enjoy the food, every seafood dish I tried was fishy, even the fried oyster appetizer and the lobster tail--inedible. the anytime dining was convenient, and the Carnival Hub app worked very well most of the time. the highlights were the sit down breakfasts and the seaday brunches. the Italian restaurant was the biggest highlight of the cruise, and everything there was perfect, the waiter, I believe his name was Goran, was exceptional. our cabin was very nice, and our steward, Agung, was very good, with fresh ice all the time, and he was right on top of keeping our cabin fresh. too many smoking areas, and the casino was terribly smoky, we couldn't go there to gamble, and even passing through to another area was a bad experience. shows not good, 88 keys was below average, and the country music show was terrible. the best entertainment was the three ladies playing electric violins in the atrium, they were excellent. boarding and debarkation were smooth. we won't be traveling on Carnival any more, will have to look for a "luxury" cruise I guess. Read Less
2 Helpful Votes
Sail Date: May 2019
My spouse and I along with 14 other friends and couples went on this Cruise last week. It was my first crusing experience but everyone else in the group has been on several cruises in the past. Ship overall was very clean. First 3 nights ... Read More
My spouse and I along with 14 other friends and couples went on this Cruise last week. It was my first crusing experience but everyone else in the group has been on several cruises in the past. Ship overall was very clean. First 3 nights of formal dining are table was the last to be served. We sat down at table before many other tables that were served before us. There were times when we were just getting our food and other tables were finishing up their dessert. The buffet had just about same food at each sitting the entire cruise. Food definitely needs Improvement. I had my clothes dry cleaned and laundered but did not get them back until a day and a half later than I was told I would receive them. I missed one formal dinner due to lack of communication and services. Each time I go down to customer service I would be greeted by an employee who did not speak clear English and feel that many employees do not know the meaning of many important words in English to adequately help assist you. My internet was turned off and when I spoke to agent at desk she told me that it's totally my responsibility to know that MSC charges based on Gigabytes. I am old school and had no clue what Gigabytes meant. The young lady said that MSC cruise is not responsible for my internet service being interrupted and that I "should educate myself more before using the internet" I stayed calm and did not yell or shout at any employer on cruise ship. Went to purchase picture package and one gentleman working behind desk was rude and not willing to help or assist us. Thankfully, we found the young Asian man who took our photos and he was very kind, patient, and professional. Due to this man's demeanor we bought couple hundred dollars worth of photos instead of walking away after first experience with other worker. The shows are good but very repetitive. The comedy improv show was my favorite while on this cruise. The 4 comedians were very Funny and professional. I give the improv comedians a 5 star rating. Overall, was fun time but lack of communication and food choices really need to be improved. Read Less
2 Helpful Votes
Sail Date: May 2019
This was our second cruise, the first being with Princess last year. This time we took our kids, ages 9 and 13. Because of adding them, cost wise we opted to go with Carnival. I knew going in that the experience wouldn’t be the same as ... Read More
This was our second cruise, the first being with Princess last year. This time we took our kids, ages 9 and 13. Because of adding them, cost wise we opted to go with Carnival. I knew going in that the experience wouldn’t be the same as with Princess, especially in regards to food, but I did think that because Carnival owns Princess, the overall service experience would be similar. Also, we have several friends that have been on Carnival cruises and had positive experiences, so we went in with an open mind. This cruise had a lot of pros and cons for me and my husband. Overall it wasn’t BAD, but it certainly wasn’t GREAT. Pros: * My kids both loved the kids club activities. Even my teenager. * The shows we did go see were actually really good. Especially the epic rock performance. * Our room was actually very nice. Beds were extremely comfortable, and we had a decent amount of space for 4 people in one room. * The movie selections for movies under the stars were fairly decent. We saw Aquaman, Venom, and Wreck It Ralph 2, all of which we hadn’t seen yet. *Disembarkation and Embarkment actually went extremely smoothly. Though we had to go on a bit of a search for disembarkment info (the televised info kept glitching and restarting and we never received a flyer with the info). We chose to carry our luggage off ourselves and we were off the boat, through customs, and in our car by 8:45. Cons: * We were extremely underwhelmed with the main dining room food. I had a bowl of penne pasta that was so al dente that some of it crunched. My husband had an appetizer that was supposed to be “beef skewers served with fresh island pineapple”, that ended up just being two small pieces of beef jerky chunk meat on some kind of quickly tossed cabbage with no skewers or pineapple. Extremely unappetizing to look at. That’s just a couple of examples. We ultimately ended up not bothering to go back to the main dining room, because we could get the same underwhelming food on the buffet and not have to deal with the scheduling headache. *The entertainment schedule. We had the late 8:15 dining option. However, the schedule is built that main activities such as shows are at 7:30 or 9. Neither of which worked if you wanted to eat in your dining room. Had I known about the entertainment schedule, I probably would have chose the anytime dining. But we really liked having an assigned dining time and servers on our last cruise. It allowed us to get to know people. Additionally, there just didn’t seem like there was a lot of options of things to do that aren’t thinly veiled sales pitches. And yes, I know that’s a cruise ship thing, but this one felt like it was a solid 75% of the “entertainment”. There would be huge blocks of time on most sea days where you just didn’t have anything to do if you didn’t want to get a cold sale. The art gallery on Glory is stored in the White Heat nightclub that I guess they don’t use anymore, and a small tucked away room hidden in the entrance of the golden dining room. So you couldn’t even easily walk around and just look at the art if you were bored. * The food option schedule- the closing times on the food choices made no sense at all to me. The taco place and the bbq place close at 2:30 on sea days and 3:30 on port days. Guy’s Burgers closes at 6. I didn’t understand why these would be closed during dinner time at all, and I certainly don’t understand why some would close on sea days when everyone is on the ship and lines are longer at all food places. * State of the ship- my husband is a mariner, so we understand how hard it is to upkeep a ship, particularly one that is constantly exposed to salt water. However, the amount of rust all over the ship was pretty sad. Additionally, they seem to be dealing with some significant water issues. The 12th deck by the kids club had fans running on the carpet for almost the entire cruise, and the smell of mildew was extremely strong. On the second day of the cruise we were walking on the 4th deck and water was gushing out of a closet where they keep equipment. We notified staff and they were still working on it the next day when we went into port. On more than one occasion you’d hear gurgling sounds in the walls that were NOT the normal cruise sounds of flushing toilets or a shower running in a nearby state room. There were a few different times and spots where you’d see the fans blowing on wet carpet. * Service- This one might be slightly nit picky, but it was something I noticed that definitely effected my enjoyment. The service on this cruise was nowhere near the service I got on Princess. This could mostly be explained by ratio, I think princess operates at closer to a 2:1 ratio where Carnival is closer to 3:1. However, at one point I asked a dining room server where I could get a soda and she instructed me I needed to go to the bar and get it myself. The bars are the only places to get a soda, which I didn’t love. I didn’t like having to wait in multiple lines to eat and get a drink, and I wasn’t a huge fan of my kids having to go sit at the bar to order their own sodas. I don’t understand why they can have the self serve beer stations but not have self serve soda machines with similar card swipe situations. Hopefully this all made sense and you guys understand I’m not trying to sway anyone for or against Carnival. This is just what my family noticed. I think there’s a perfect fit for every kind of vacationer. We aren’t sit by the pool and drink people, and like to have a full list of options to do. Read Less
1 Helpful Vote
Sail Date: May 2019
wanted a short cruise and have always loved Norweigan and recommend it to others. This cruise offered very little in entertainment, things to do were lame (such as games). Found the elevators in the morning with spilled drinks and ... Read More
wanted a short cruise and have always loved Norweigan and recommend it to others. This cruise offered very little in entertainment, things to do were lame (such as games). Found the elevators in the morning with spilled drinks and food not cleaned up. Our mini suite was a dissappointment, old. Our steward was great, kind to two older retired people, always helpful!!! The excursion in Key west was terrible. Our guide thought he was amusing instead of informative. If anyone decided to leave the trip his reply was "get an uber." It was never stated that you would be walking for 2 hours. Just that if you were disabled, this trip was not for you. Wear comfortable shoes. We left and took a cab back to the ship. We had only two good meals on this trip. Breakfast in the Venetion and Dinner at the French restuarant. I do not recommend this ship or trip. Read Less
2 Helpful Votes
Sail Date: May 2019
Cruise was pleasant but the ship was so crowded it almost seemed overbooked! Having to reserve shows and events on ship was a must. Several on ship touch screens were malfunctioning and made this a chore. Norwegian takes every opportunity ... Read More
Cruise was pleasant but the ship was so crowded it almost seemed overbooked! Having to reserve shows and events on ship was a must. Several on ship touch screens were malfunctioning and made this a chore. Norwegian takes every opportunity to nickel and dime you with extra costs and upgrades around every corner. Ridiculous charging extra for WIFI these days! Should be included. The "only" adult pool was extremely small and always overcrowded. people waited in groves for the pool and hot tubs to open each morning so that they could actually get into the water. The room steward did a great job in keeping the room tidy. Buffet food was ok, but often gave me a case of the runs. the included cost "complimentary" sit down dinners were very nice. The excursion to Punta Gorda baths was nice. A bit over priced. Other stops we managed to find great beaches ourselves. Overall though I think if I cruise again, I will be looking at Royal Caribbean or even Carnival next time. I may even look into a flight to Punta Cana, Dominican Republic. I have heard great things about this place. Read Less
3 Helpful Votes
Sail Date: May 2019
I earned this cruise as part of an incentive program with work. Had I actually paid for the cruise-I would feel much different-like possibly demanding my money back different. Some things I loved: The stateroom was clean and steward was ... Read More
I earned this cruise as part of an incentive program with work. Had I actually paid for the cruise-I would feel much different-like possibly demanding my money back different. Some things I loved: The stateroom was clean and steward was great. The ship itself is beautiful and we loved the "Ocean View" concept with bars and outdoor seating with the restaurants as well-it made it feel much more resort style. Also, their methods for embarkation, muster call and disembarkation were the best I have experienced. However, The atruim smells like stale smoke all the time even though No Smoking signs are everywhere. I'm allergic so I had constant congestion on the trip. We were on the 5th floor with a ocean view room and had CONSTANT noise above us from midnight-3am every night. We reported it several times and it was never handled. Someone called our room the day before the cruise was over and asked if it was "ok now"...when we said no, their response was that we should have called them each night-seriously?! Also-there is no way this was a first time problem for them-so just be upfront from the beginning the noise isn't going away. As for eating and entertainment...they boast you have a freestyle cruise you can do your trip your way. To me, that means I get to decide each day what I want to do and when for eating and shows etc...or at the very least wait until I'm ON THE CRUISE to decide. We quickly learned that if you didn't book specialty restaurants and shows BEFORE the cruise you would miss out or be eating after 9pm, as was the case for us each night. We didn't get into any shows. The food was ok-if you're a foodie then you'll struggle to find food you consider great...we had random dishes that were great and others that were flat out bad. Also, the service overall from the dining room and staff was subpar. Ironically the best service we had was in the buffet (though the food wasn't great) and just in the mornings in the dining room. I have been on Royal Carribean and and Carnival where they are ON IT and provide great service even with full ships. I would say overall if you expect excellent food and service this is not the cruise line for you. If you just like the ports and the cost of Norwegian or like the idea of having lots of specialty restaurants etc then you'll maybe like it. I have sailed with Norwegian twice and found each time wanting. I would never go again unless it's an incentive trip-though I have conveyed to my company I don't want to take another cruise with this line. Time and again for my money I prefer Royal Caribbean and would pay to sail with them. Also-I would have loved to convey some of this in my post trip survey direct to Norwegian...but their survey basically asks multiple choice questions and no room for comments or a way to express real concerns. It seemed more like a way for them to collect information about my employment, income, race and how much I want to spend on vacation than actually getting feedback. Read Less
1 Helpful Vote
Sail Date: May 2019
The ugly....cannabis smoking is everywhere. Public areas balconies and my favorite...lighting up beside a family during movie night. Security are polite and ineffective. Smuggle it on and smoke until they call you Chong all cruise long. ... Read More
The ugly....cannabis smoking is everywhere. Public areas balconies and my favorite...lighting up beside a family during movie night. Security are polite and ineffective. Smuggle it on and smoke until they call you Chong all cruise long. The bad....why do some people treat their cruise in the Caribbean as a prison release party. Drunken fools during the muster drill and thereafter. The inclusive drink option is crusing cruising experiences.kids club....advertised and closed. Grand turk is a very sad place to visit ( post hurricane) we did a tour of the island and there is still lots of visual scarring The best for last...the good....the crew the food and the ship are top notch. Staff appear to be really enjoying themselves. I had absolutely no complaints about the carnival side of things....gym was clean and large. Cruise director Marq gave it his all. Great food options include burritos guys burgers.to be succinct....it was the ten percent of the passengers that act like drunken stoned fools. Read Less
4 Helpful Votes
Sail Date: May 2019
The did have stuff to do. Most of the ports were beautiful. Some of the staff was awesome, some were obviously disgruntled. We actually witnessed servers arguing on the floor on multiple occasions. My biggest complaint however is the ... Read More
The did have stuff to do. Most of the ports were beautiful. Some of the staff was awesome, some were obviously disgruntled. We actually witnessed servers arguing on the floor on multiple occasions. My biggest complaint however is the fact that your food is supposed to be included. However after an excursion, you come back hungry and only two places that were included were open. So unless you wanna spend more money at one of the other places, your choices were burgers (I am a vegetarian, but I did like their fries) and pizza. So you and the other 4,000 people on the ship have these choices. Imagine the lines. And everyone is hangry. The cruise did have its benefits. There were plenty of hot tubs placed through out the boat so you could get away from the crowds. They had multiple excursions to choose from and our room Stewart was amazing. But if food is important to you, choose another cruise line. Read Less

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