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Let's Start with the good bits cruise director Keith Cox was great as were the big shows & the food in the SS United States & that is where it ends. How a company as gone down hill,we always travelled with Celebrity but after this rubbish never again.Cold food in the main dining room very poor choice in the evening in the casual dining in fact same choice every night. Boarding in San Diego what a joke! two men for the luggage took over a hour just to get our bags taken from us. Entertainment recycled over a period of nights & always late seating show at 7pm. What as happened to the dress code even formal nights t shirts in the main dining!!!! Then the dreaded bug & oh yes did I get it we travel with hand wash & wipes for our room & for when on trips but did it work this time NO & we didn't eat on shore only on the ship & only drank bottled water from the ship.Got a letter stating that there was a problem I think it was on board from the previous cruise as on board they were busy spraying everywhere but didn't do a very good job.Also caught staff passing the hand wash machines without using them,drinking glasses with lipstick on them & dirty cutlery & very dirty floors in the self service food area with mouldy food on the floor in one area. The ship was tried & needs a refurbishment soon. The trips provided were not great a couple were good but that was it nothing really to get excited about. Will I go back? no thanks Celebrity are not getting any more money out of us,this was our 10th cruise with them & the standards have dropped too far for me. All the best to people who sail with them.

The trip to hell

Celebrity Infinity Cruise Review by collieman

1 person found this helpful
Trip Details
Let's Start with the good bits cruise director Keith Cox was great as were the big shows & the food in the SS United States & that is where it ends.
How a company as gone down hill,we always travelled with Celebrity but after this rubbish never again.Cold food in the main dining room very poor choice in the evening in the casual dining in fact same choice every night.
Boarding in San Diego what a joke! two men for the luggage took over a hour just to get our bags taken from us.
Entertainment recycled over a period of nights & always late seating show at 7pm.
What as happened to the dress code even formal nights t shirts in the main dining!!!!
Then the dreaded bug & oh yes did I get it we travel with hand wash & wipes for our room & for when on trips but did it work this time NO & we didn't eat on shore only on the ship & only drank bottled water from the ship.Got a letter stating that there was a problem I think it was on board from the previous cruise as on board they were busy spraying everywhere but didn't do a very good job.Also caught staff passing the hand wash machines without using them,drinking glasses with lipstick on them & dirty cutlery & very dirty floors in the self service food area with mouldy food on the floor in one area.
The ship was tried & needs a refurbishment soon.
The trips provided were not great a couple were good but that was it nothing really to get excited about.
Will I go back? no thanks Celebrity are not getting any more money out of us,this was our 10th cruise with them & the standards have dropped too far for me. All the best to people who sail with them.
collieman’s Full Rating Summary
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Cabin Review

Cabin
The cabin which was a sky suite had silicone sealant all over the place on the mirror glass partition.Balcony good but never cleaned.
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