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The food was unbelievably bad. Even the Italian specialty restaurant was the worst Italian food I have ever had. The buffet was seriously worse than and American chain buffet venue. If you like selections such as sliced carrots with peas, this might just be the place for you. If you want something more inspiring, you are in the wrong place. The pizza restaurant on Deck 5 is excellent and the hamburgers on the pool deck are good, but those were the only bright spots where food is concerned. Stateroom was large and in very nice condition, but the balcony was in old, poor condition and the balcony furniture should have been replaced a long time ago. One day the bath water was DARK BROWN. Not a little, but A LOT. The front desk staff told me not to worry about it but that I should run the bathroom water form a couple of minutes before drinking. Yuk. Service was hit and miss, mostly miss. some staff members are friendly and helpful, but most seemed to have poor, or disinterested attitudes. We found ourselves being practically being pushed around by staff members in the buffet area. They always wanted us to get out of their way and almost never said "excuse me" or "thank you". One disappointment with the ship is that it does not have any indoor venue with a panoramic view. Every other ship I have been on has a lounge in the front of the ship, on a higher floor which is wonderful for taking in the scenery while cruising. This ship had nothing of the sort, no place indoors where you can see both sides of the ship from one location. This is especially important on inside passage cruises.

Horrible, I mean HORRIBLE food.

Grand Princess Cruise Review by Kellifer

7 people found this helpful
Trip Details
  • Sail Date: August 2019
  • Destination: Alaska
  • Cabin Type: Mini-Suite with Balcony
The food was unbelievably bad. Even the Italian specialty restaurant was the worst Italian food I have ever had. The buffet was seriously worse than and American chain buffet venue. If you like selections such as sliced carrots with peas, this might just be the place for you. If you want something more inspiring, you are in the wrong place. The pizza restaurant on Deck 5 is excellent and the hamburgers on the pool deck are good, but those were the only bright spots where food is concerned.

Stateroom was large and in very nice condition, but the balcony was in old, poor condition and the balcony furniture should have been replaced a long time ago.

One day the bath water was DARK BROWN. Not a little, but A LOT. The front desk staff told me not to worry about it but that I should run the bathroom water form a couple of minutes before drinking. Yuk.

Service was hit and miss, mostly miss. some staff members are friendly and helpful, but most seemed to have poor, or disinterested attitudes. We found ourselves being practically being pushed around by staff members in the buffet area. They always wanted us to get out of their way and almost never said "excuse me" or "thank you".

One disappointment with the ship is that it does not have any indoor venue with a panoramic view. Every other ship I have been on has a lounge in the front of the ship, on a higher floor which is wonderful for taking in the scenery while cruising. This ship had nothing of the sort, no place indoors where you can see both sides of the ship from one location. This is especially important on inside passage cruises.
Kellifer’s Full Rating Summary
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Cabin Review

Mini-Suite with Balcony
Cabin MB D-225
Nice, large stateroom. Well appointed and well maintained (other than balcony which is old and tired).
Dolphin Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews