1. Home
  2. Cruise Reviews
  3. Norwegian Gem
I recently cruised on The Norwegian Gem form Boston to Bermuda. To say I was disappointed is an understatement. The ship is old and in dire need of renovation. The restaurants and the food is ok however if you are looking for luxury try another ship! The entertainment was mediocre ,the cabin service was good but not stellar and the speciality dining experiences although good were costly ($39.00 per person). I felt like I was nickled and dimed for everything because every bill had a 20 percent gratuity added on to it ( even the bar ) and if you didn't opt for the expensive drink pkg you had quite a bill at cruise end. The deck was extremely overcrowded and the hot tubs were small and always full, Bostonians deserve better ...Norwegian Cruise Line needs to refurbish this ship !!! This was my 10th cruise and by far the worst.

This ship is in bad need of refurbishing!

Norwegian Gem Cruise Review by sharleenahryel

Trip Details
  • Sail Date: July 2019
  • Destination: Bermuda
  • Cabin Type: Balcony
I recently cruised on The Norwegian Gem form Boston to Bermuda. To say I was disappointed is an understatement.

The ship is old and in dire need of renovation.

The restaurants and the food is ok however if you are looking for luxury try another ship!

The entertainment was mediocre ,the cabin service was good but not stellar and the speciality dining experiences although good were costly ($39.00 per person).

I felt like I was nickled and dimed for everything because every bill had a 20 percent gratuity added on to it ( even the bar ) and if you didn't opt for the expensive drink pkg you had quite a bill at cruise end.

The deck was extremely overcrowded and the hot tubs were small and always full,

Bostonians deserve better ...Norwegian Cruise Line needs to refurbish this ship !!!

This was my 10th cruise and by far the worst.
sharleenahryel’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Norwegian Gem price drops
250,000+ people have entered their email

Cabin Review

Balcony
Cabin BB 10022
mediocre
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Aquarium
    A very nice taxi driver drove us to the Aquarium.He highlighted sights on the way and maintained a very nice conversation wit h my husband.The aquarium was magnificent, viewed fish I have never seen before in beautiful setting.
    View All 45 Aquarium Reviews