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Sadly our reasoning for the choice of ship and cruise line was determined by the lack of available and desired cruise destination with our usual cruise provider, cunard. The following are the few good points : Embarkation and diaembarkation Balcony room steward Customer service desk Waiter service at dinner The following are the negative points : Wines, spirits and beers massively and for the quality of the wines in particular, overpriced. Service slow, and non existant if you were not lounging near the pool. Food quality at dinner, not fine dining by any stretch of the imagination, poorly plated and presented and regularly undercooked. Wine waiter knew nothing about the wines on offer and was only interested in constantly overfilling the glass to push sales. The entertainment was average at best,,, we only managed to access one show at the 10.15pm slot (we chose an 8.00pm dining time) as the theatre was full from earlier diners remaining seated along with there sleeping children, preventing any opportunity to gain a seat, i refuse to stand to watch any show for this reason. Overall a poor shipboard experience. NEVER to be repeated. Ruined the holiday

5 star price for a 3 star experience

Sapphire Princess Cruise Review by Higgy61

1 person found this helpful
Trip Details
  • Sail Date: July 2019
  • Destination: Mediterranean
  • Cabin Type: Balcony
Sadly our reasoning for the choice of ship and cruise line was determined by the lack of available and desired cruise destination with our usual cruise provider, cunard.

The following are the few good points :

Embarkation and diaembarkation

Balcony room steward

Customer service desk

Waiter service at dinner

The following are the negative points :

Wines, spirits and beers massively and for the quality of the wines in particular, overpriced.

Service slow, and non existant if you were not lounging near the pool.

Food quality at dinner, not fine dining by any stretch of the imagination, poorly plated and presented and regularly undercooked. Wine waiter knew nothing about the wines on offer and was only interested in constantly overfilling the glass to push sales.

The entertainment was average at best,,, we only managed to access one show at the 10.15pm slot (we chose an 8.00pm dining time) as the theatre was full from earlier diners remaining seated along with there sleeping children, preventing any opportunity to gain a seat, i refuse to stand to watch any show for this reason.

Overall a poor shipboard experience. NEVER to be repeated. Ruined the holiday
Higgy61’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
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Cabin Review

Balcony
Cabin BC B236
Well maintained by an excellent steward.
Lido Deck Inside Cabins, Balcony Cabins