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Chose this ship because it was going where we wanted to at the time we wanted to at a price that we wanted. Embarkation and disembarkation went very smoothly, except that we were given the impression that you had to check your luggage on boarding but we saw people who carried their own luggage on, which I would have preferred to do since we only had carry-on bags. The first day onboard you must attend a safety drill, which was not done well, they had us standing inside a hall near a bar, it was hot and they had us standing for over a half hour without any information or instruction, when they finally did give us info it was very sparse and took about 5 minutes. Awful! Finding where you were to go for certain things such as safety drill, disembarking on a daily basis, etc were not clear, the announcements were not always loud or clear enough and there was no signage on the decks to direct you. The food was very good, I was impressed with the quality and choices in the buffet, though we had dinner in the main dining room every night except one. The main dining room was lovely, our waiter (Francis) and assistant (Michael) were very attentive and personable. I felt the entertainment was just okay, no high end shows, etc. The Duo ArtMotion, Moroshka, and Tap Factory shows were very good. The Royal Caribbean Singers and Dancers, Serge Massot and Roger Wright left a lot to be desired. In general I found the ship clean and neat but "tired", in need of updating, refurbishing and maintenance. Loved all the ports, but didn't do any of the ships excursions. Did a local tour in St. Petersburg with TJ Travel which gave us a discount for being a Cruise Critic member which was wonderful. Otherwise we explored on our own in the other ports and was happy that we did.

Wonderful!!

Serenade of the Seas Cruise Review by ciocco

Trip Details
  • Sail Date: July 2019
  • Destination: Baltic Sea
  • Cabin Type: Ocean View Balcony
Chose this ship because it was going where we wanted to at the time we wanted to at a price that we wanted. Embarkation and disembarkation went very smoothly, except that we were given the impression that you had to check your luggage on boarding but we saw people who carried their own luggage on, which I would have preferred to do since we only had carry-on bags. The first day onboard you must attend a safety drill, which was not done well, they had us standing inside a hall near a bar, it was hot and they had us standing for over a half hour without any information or instruction, when they finally did give us info it was very sparse and took about 5 minutes. Awful! Finding where you were to go for certain things such as safety drill, disembarking on a daily basis, etc were not clear, the announcements were not always loud or clear enough and there was no signage on the decks to direct you. The food was very good, I was impressed with the quality and choices in the buffet, though we had dinner in the main dining room every night except one. The main dining room was lovely, our waiter (Francis) and assistant (Michael) were very attentive and personable. I felt the entertainment was just okay, no high end shows, etc. The Duo ArtMotion, Moroshka, and Tap Factory shows were very good. The Royal Caribbean Singers and Dancers, Serge Massot and Roger Wright left a lot to be desired. In general I found the ship clean and neat but "tired", in need of updating, refurbishing and maintenance. Loved all the ports, but didn't do any of the ships excursions. Did a local tour in St. Petersburg with TJ Travel which gave us a discount for being a Cruise Critic member which was wonderful. Otherwise we explored on our own in the other ports and was happy that we did.
ciocco’s Full Rating Summary
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Cabin Review

Ocean View Balcony
Cabin 2D 8618
Cabin was clean and our cabin steward, Jose, was wonderful, always remembered little details,etc. The cabin itself was in need of some maintenance,refurnishing and updating as was the entire ship! Loved having the balcony and the cabin was in a great location
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins