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We chose this cruise based on the recommendation of our travel agent who said it was the "best of the best" and it turns out they were very wrong on this cruise ship. Starting with finding a pair of dirty women's underwear on the floor of our cabin upon check-in, being served frozen steak in their "nice" restaurant, finding all 40 chaise lounges at the pool "reserved" while 3 people were in the pool, being ignored by bar staff and the very limited dining hours outside of the 24 hour room service which didn't offer a lot of choices. The entertainment wasn't well publicized and from what we heard from other passengers it was stale at best. We took one ship sponsored excursion that was shown as very strenuous that we ended up with 2 older couples that should have been asked to take another excursion as they held up the group considerably. The excursion guide, even though we were running an hour behind our lunch, forced us to a shop where her "friend" was working the counter where she obviously had a side deal going. Getting on and off the boat at the start and end of the cruise was very easy and the tenders at the smaller ports offered the same ease of use. The ports we stopped at P

Very Disappointing

Seabourn Encore Cruise Review by drewl904

3 people found this helpful
Trip Details
  • Sail Date: July 2019
  • Destination: Mediterranean
  • Cabin Type: Veranda Suite
We chose this cruise based on the recommendation of our travel agent who said it was the "best of the best" and it turns out they were very wrong on this cruise ship.

Starting with finding a pair of dirty women's underwear on the floor of our cabin upon check-in, being served frozen steak in their "nice" restaurant, finding all 40 chaise lounges at the pool "reserved" while 3 people were in the pool, being ignored by bar staff and the very limited dining hours outside of the 24 hour room service which didn't offer a lot of choices.

The entertainment wasn't well publicized and from what we heard from other passengers it was stale at best.

We took one ship sponsored excursion that was shown as very strenuous that we ended up with 2 older couples that should have been asked to take another excursion as they held up the group considerably. The excursion guide, even though we were running an hour behind our lunch, forced us to a shop where her "friend" was working the counter where she obviously had a side deal going.

Getting on and off the boat at the start and end of the cruise was very easy and the tenders at the smaller ports offered the same ease of use. The ports we stopped at P
drewl904’s Full Rating Summary
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Cabin Review

Veranda Suite
Cabin V6 839
Without regard to initial shock of dirty underwear, the room is very nice, closet space is ample. The shower is really small and the balcony was perfect.
Deck 11 Suite Cabins

Port & Shore Excursion Reviews

  • Florence & Pisa Tour
    Tour should have excluded those who obviously couldn't keep up with the group. Also, tour guide forcing us to store counter where her friend worked even though we were running very late for lunch.
    View All 233 Florence & Pisa Tour Reviews