1. Home
  2. Cruise Reviews
  3. Allure of the Seas
My family and I typically sail with Princess or Carnival and I had been on one RC cruise to the Bahamas several years ago but my husband and I decided to try Allure of the Seas based on its reputation, destination (eastern Caribbean), and that our friends were planning to join us. The ship itself lives up to expectations. Simply stated, she's a magnificent vessel. This was my 10th cruise and I have never have seen anything like Allure. Her sheer scope took my breath away - and it never got old. The ship's neighborhood feel provided a sense of community - I saw familiar faces in my neck of the woods (deck 8), which included the glorious Central Park, outdoor bar, and Dazzles (a favorite evening hangout). Bartenders and servers knew our names, our orders, and consistently greeted us with a warm heart. The service all over the ship was superior. Dwayne (Deck 8 Starboard) our room steward, was exceptional. He addressed a several concerns on our first day aboard (see my critiques below) and did so with good humor and grace. We just loved him! Also a big shout out to Shaka at the Solarium Bar - dude can make a mean drink. Honestly, I could shower all of the staff with compliments and gratuities. They were simply the best. The specialty restaurants, including Giovanni's Table, 150 Central Park, and Izumi's (ate at all three) were genuinely superb and highly recommend trying at least Izumi - a hibachi grill and sushi bar that was not only scrumptious (the steak was butter) but the entertainment is hilarious and memorable. Speaking of entertainment, the ice skating show was my favorite. I couldn't stop smiling and walked out feeling so much joy. The outdoor water show is amazing - you can't see anything like it at sea - so I recommend checking it out. I screamed out loud - it's that thrilling. Lastly, the stateroom was generally clean, the dining and buffet food was generally good (I especially enjoyed the international options) and I'll give a small shout out to the Park Cafe, which is where we had our coffee and breakfast most mornings. They have excellent little breakfast burritos that our whole party craved and enjoyed. Now for our critiques. First and foremost, we paid an additional fee for a "larger" balcony (50 sq feet). It's not worth the extra fee. Honestly, it felt like a rip off. I was expecting extra chairs on our balcony to at least receive our friends for a champagne toast. Our steward Dwayne went the EXTRA mile and not only did he find us two more chairs, he brought 2 loungers, which from my perspective, should be part of the larger balcony package. As a result, I felt a little less peeved that I had been sold a clunker. The room also was not clean upon our arrival. The mini fridge contained the previous guests' food and drinks, the vanity and tables were sticky, and the balcony ledge had not been wiped down. The initial experience was not up to standard. The anytime dining experience in the American Icon dining room was mediocre. The service was outstanding, food decent, but the noise everywhere and lack of organization in the lobby left much to be desired. And would it be too hard to not dance and play loud music during dinner time? Isn't that what the other venues are for? Maybe I'm a bit old fashioned but the dinner "entertainment" bordered on obnoxious. A conga line and and dancing waiters throughout the dining room while you're in the middle of dessert? No thank you very much indeed. As a general note, the entire cruise director's staff were not funny and not much fun. Jame - Z was the one exception. The lines during peak times at the Windjammer and to board the ship in San Juan were also obnoxious. Opening more entrances on the gangway would have been very helpful. Lastly, and maybe most importantly, our strongest critique is of the itinerary. Several weeks prior to embarkation, we received notice from Royal Caribbean that our call in San Juan would be shortened several hours due to an engine issue. We would have likely cancelled at that time if we hadn't made the final payment. Sadly, we were only in San Juan from 8a - 1p, which did not allow for much of any sight seeing, shopping, or a sharing a meal. With the truncated call to San Juan, we essentially had 4 sea days. Three planned days, part of day one and part of day 5 (San Juan). The ship is great and all but really too much time on board and not enough time experiencing the cultures of the region. And to add salt to the wound, on the 7th day (sea day) we were moving at about 12 mph up the coast of Cuba to the home port of Ft. Lauderdale. If you happened to be awake at 1am, as my husband was, you would see the ship docking for its final time prior to disembarkation several hours later. I'm sorry, but I would vote for those precious hours being returned to us in San Juan. To sum this all up, we enjoyed the ship, especially the service and food at the specialty restaurants, but felt like Royal Caribbean sold us a few duds.

Very good and...

Allure of the Seas Cruise Review by dwhart03

1 person found this helpful
Trip Details
My family and I typically sail with Princess or Carnival and I had been on one RC cruise to the Bahamas several years ago but my husband and I decided to try Allure of the Seas based on its reputation, destination (eastern Caribbean), and that our friends were planning to join us. The ship itself lives up to expectations. Simply stated, she's a magnificent vessel. This was my 10th cruise and I have never have seen anything like Allure. Her sheer scope took my breath away - and it never got old. The ship's neighborhood feel provided a sense of community - I saw familiar faces in my neck of the woods (deck 8), which included the glorious Central Park, outdoor bar, and Dazzles (a favorite evening hangout). Bartenders and servers knew our names, our orders, and consistently greeted us with a warm heart. The service all over the ship was superior. Dwayne (Deck 8 Starboard) our room steward, was exceptional. He addressed a several concerns on our first day aboard (see my critiques below) and did so with good humor and grace. We just loved him! Also a big shout out to Shaka at the Solarium Bar - dude can make a mean drink. Honestly, I could shower all of the staff with compliments and gratuities. They were simply the best. The specialty restaurants, including Giovanni's Table, 150 Central Park, and Izumi's (ate at all three) were genuinely superb and highly recommend trying at least Izumi - a hibachi grill and sushi bar that was not only scrumptious (the steak was butter) but the entertainment is hilarious and memorable. Speaking of entertainment, the ice skating show was my favorite. I couldn't stop smiling and walked out feeling so much joy. The outdoor water show is amazing - you can't see anything like it at sea - so I recommend checking it out. I screamed out loud - it's that thrilling. Lastly, the stateroom was generally clean, the dining and buffet food was generally good (I especially enjoyed the international options) and I'll give a small shout out to the Park Cafe, which is where we had our coffee and breakfast most mornings. They have excellent little breakfast burritos that our whole party craved and enjoyed.

Now for our critiques. First and foremost, we paid an additional fee for a "larger" balcony (50 sq feet). It's not worth the extra fee. Honestly, it felt like a rip off. I was expecting extra chairs on our balcony to at least receive our friends for a champagne toast. Our steward Dwayne went the EXTRA mile and not only did he find us two more chairs, he brought 2 loungers, which from my perspective, should be part of the larger balcony package. As a result, I felt a little less peeved that I had been sold a clunker. The room also was not clean upon our arrival. The mini fridge contained the previous guests' food and drinks, the vanity and tables were sticky, and the balcony ledge had not been wiped down. The initial experience was not up to standard. The anytime dining experience in the American Icon dining room was mediocre. The service was outstanding, food decent, but the noise everywhere and lack of organization in the lobby left much to be desired. And would it be too hard to not dance and play loud music during dinner time? Isn't that what the other venues are for? Maybe I'm a bit old fashioned but the dinner "entertainment" bordered on obnoxious. A conga line and and dancing waiters throughout the dining room while you're in the middle of dessert? No thank you very much indeed. As a general note, the entire cruise director's staff were not funny and not much fun. Jame - Z was the one exception. The lines during peak times at the Windjammer and to board the ship in San Juan were also obnoxious. Opening more entrances on the gangway would have been very helpful.

Lastly, and maybe most importantly, our strongest critique is of the itinerary. Several weeks prior to embarkation, we received notice from Royal Caribbean that our call in San Juan would be shortened several hours due to an engine issue. We would have likely cancelled at that time if we hadn't made the final payment. Sadly, we were only in San Juan from 8a - 1p, which did not allow for much of any sight seeing, shopping, or a sharing a meal. With the truncated call to San Juan, we essentially had 4 sea days. Three planned days, part of day one and part of day 5 (San Juan). The ship is great and all but really too much time on board and not enough time experiencing the cultures of the region. And to add salt to the wound, on the 7th day (sea day) we were moving at about 12 mph up the coast of Cuba to the home port of Ft. Lauderdale. If you happened to be awake at 1am, as my husband was, you would see the ship docking for its final time prior to disembarkation several hours later. I'm sorry, but I would vote for those precious hours being returned to us in San Juan. To sum this all up, we enjoyed the ship, especially the service and food at the specialty restaurants, but felt like Royal Caribbean sold us a few duds.
dwhart03’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Royal Caribbean Allure of the Seas price drops
250,000+ people have entered their email