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Always wanted to travel to Alaska and thought a cruise would be a great way to go. Our travel agent recommended NCL and we had heard good things about the cruise line. All in all we had a great time but it was a rocky start to the cruise. On the 1st day after we boarded the ship we went to OSheans for lunch. We waited 45 minutes for our food to arrive and it was all served to us at the same.. the drinks, appetizers, entree and dessert. You can imagine how frustrated we were after waiting 45 minutes. All of our hot dishes were cold and by the time we were served we needed to leave as the ship was about to sail. Not a great start. Then the same night in the main dining room (Tzars Palace) we had an extremely inexperienced waiter who was neither competent or friendly. Very disappointed that the dining room supervisor or manager didn’t come by to see how we were doing. The next 2 nights we dined at the specialty restaurants and they were delicious and the staff was amazing. We ate at Cagney's and Le Bistro. The wait staff was more than wonderful and went out of their way to please us. It was our anniversary when we ate at Le Bistro and they brought out a cake to our table for our whole party of 5. We did try the Main dining room the next night and it was much better. For breakfasts and lunches we split between the main dining room and the buffet. The cabin was very nice and spacious. We were in a mini suite with a balcony. Had a few maintenance issues but they were quickly resolved. The entertainment on board was very good. The first night could have been more than just a taste of what entertainers were going to do during the cruise but the shows were excellent (except for the comedian). The ship captain was wonderful when we arrived the 2 Glacier sites. He was able to get us up close to the glaciers and turned the ship 360 degrees so that all on board could get a great view. Had a good experience with the internet on the ship although there is an additional charge. The ports and excursions were fine. We enjoyed the 3 ports that we visited. We also extended our stay in Alaska with a land tour to Denali. The tour guide was just ok and the itinerary could have been tightened up a bit as there was a lot of on your own time. Also all meals were on your own. The hotels we stayed at were also top notch. Also too many consecutive days on the bus for long periods of time. But the places we visited were beautiful and Denali is not to be missed! Wish we could have had more time in certain spots and omitted other stops that were useless. That being said it was a wonderful experience and I recommend it to anyone who loves nature and the great outdoors. By the way our weather could not have been more beautiful. We were very fortunate to have only 1 day of rain during our 12 day cruise tour.

Fun time on our Alaska cruise!

Norwegian Jewel Cruise Review by STARBOARB

Trip Details
  • Sail Date: July 2019
  • Destination: Alaska
  • Cabin Type: Mini-Suite with Balcony
Always wanted to travel to Alaska and thought a cruise would be a great way to go. Our travel agent recommended NCL and we had heard good things about the cruise line. All in all we had a great time but it was a rocky start to the cruise. On the 1st day after we boarded the ship we went to OSheans for lunch. We waited 45 minutes for our food to arrive and it was all served to us at the same.. the drinks, appetizers, entree and dessert. You can imagine how frustrated we were after waiting 45 minutes. All of our hot dishes were cold and by the time we were served we needed to leave as the ship was about to sail. Not a great start. Then the same night in the main dining room (Tzars Palace) we had an extremely inexperienced waiter who was neither competent or friendly. Very disappointed that the dining room supervisor or manager didn’t come by to see how we were doing. The next 2 nights we dined at the specialty restaurants and they were delicious and the staff was amazing. We ate at Cagney's and Le Bistro. The wait staff was more than wonderful and went out of their way to please us. It was our anniversary when we ate at Le Bistro and they brought out a cake to our table for our whole party of 5. We did try the Main dining room the next night and it was much better. For breakfasts and lunches we split between the main dining room and the buffet. The cabin was very nice and spacious. We were in a mini suite with a balcony. Had a few maintenance issues but they were quickly resolved. The entertainment on board was very good. The first night could have been more than just a taste of what entertainers were going to do during the cruise but the shows were excellent (except for the comedian). The ship captain was wonderful when we arrived the 2 Glacier sites. He was able to get us up close to the glaciers and turned the ship 360 degrees so that all on board could get a great view. Had a good experience with the internet on the ship although there is an additional charge. The ports and excursions were fine. We enjoyed the 3 ports that we visited. We also extended our stay in Alaska with a land tour to Denali. The tour guide was just ok and the itinerary could have been tightened up a bit as there was a lot of on your own time. Also all meals were on your own. The hotels we stayed at were also top notch. Also too many consecutive days on the bus for long periods of time. But the places we visited were beautiful and Denali is not to be missed! Wish we could have had more time in certain spots and omitted other stops that were useless. That being said it was a wonderful experience and I recommend it to anyone who loves nature and the great outdoors. By the way our weather could not have been more beautiful. We were very fortunate to have only 1 day of rain during our 12 day cruise tour.
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Cabin Review

Mini-Suite with Balcony
Cabin MB 11618
The room was nice size although the closet was right on top of one side of the king sized bed so not much room to access it. There was also a pull out couch in the room which we didn’t use. The balcony was great and ample size. There was a small desk area with a chair which was great for applying makeup. The bathroom was spacious with tub and shower combo and separate toilet area. The room was always cleaned very well and our cabin steward was lovely. All in all a very nice room.
Deck 11 Inside Cabins, Suite Cabins