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Disappointed with MSC and state of cabin. Asked steward to bleach shower floor as covered in mould but he said it was a problem with the grout. Looked and smelled like mould and needed a good scrub. They also definitely need more staff to serve in bars and to clear tables. Tables are always left with plates and food and you have to call the staff over to clean your table. Was told in one bar that I needed to buy drinks to get food. Aren't they supposed to feed us whilst onboard? Drink prices are way too high. My gold card got me no benefits when disembarking and had to wait for all the lower cabins to disembark first. Was told if I booked Aurea class I would have been given priority. So the number of cruises you have done does not matter. Would prefer other cruise lines next time.

Room steward told me it was a problem with the grout

MSC Sinfonia Cruise Review by Buttercups

3 people found this helpful
Trip Details
Disappointed with MSC and state of cabin. Asked steward to bleach shower floor as covered in mould but he said it was a problem with the grout. Looked and smelled like mould and needed a good scrub.

They also definitely need more staff to serve in bars and to clear tables. Tables are always left with plates and food and you have to call the staff over to clean your table.

Was told in one bar that I needed to buy drinks to get food. Aren't they supposed to feed us whilst onboard? Drink prices are way too high.

My gold card got me no benefits when disembarking and had to wait for all the lower cabins to disembark first. Was told if I booked Aurea class I would have been given priority. So the number of cruises you have done does not matter.

Would prefer other cruise lines next time.
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Cabin Review

Fantastica Balcony Stateroom
Cabin B2 9097
Was told by my cabin steward it was a problem with the grout. Looks like mould to me (and smelt like mould) which he just needed to bleach and scrub. Light in the bathroom intermittently worked and was reported but no one arrived to fix it. Tables were always left dirty and you had to call staff over to clean or clean them yourself.
Sibelius Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins