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I think everyone on this boat is going to need to attend an Alcoholics Anonymous session after departure! As inviting as an all-inclusive drink pass is... it seemed to be everything this ship was about. Server: "Can I get you another drink?" Patron: "How about a bottle of water or ice tea?" Server: "Ice Tea is 3 floors up - so how about another drink? And a bottle of water will cost you extra? And don't forget the service charge." Only I wish the conversation sounded as nice as I just typed. Ridiculous. So here's the nitty-gritty of it all. If you have been on another cruise, are traveling with just a spouse (not your kids), enjoy good food and friendly conversation this boat is not for you. If you have a ton of kids, could care less about food or prices, and love to drink this go for it. The main areas of the ship were just okay - needs some touching up in general - carpet separating, curtains were torn, etc, etc, etc. I do not like how they have the entertainment venues closed off - you have to "go inside" to see the action. I would have loved to walk by and see a few comedy bits but I would have had to go into an overcrowded room to do so. Are you kidding? The casino is the hub of the boat - everything passes through the casino - seriously. Great just feed the gambling addiction - which by the way no one wins after day 3. So don't try. The main lobby is an afterthought and nothing special. Where's the grandness I was hearing about? Onto the Cabin. We had a Spa Mini-Suite with Balcony. Still the smallest room and balcony I've ever seen in my life. Nice shower, but that's about all. Not to mention you can't even leave your phone in your room to charge b/c the power goes out once you leave. Agh! The bed was the most uncomfortable, overworn bed I've ever slept on. It was terrible. My husband and I were tripping on each other every second we were in there. The sink only provided hot water - which I suppose is better than cold! DINING!! OH GOD DON'T GET ME STARTED! Besides for SPECIALITY RESTAURANTS forget about it. The service is TERRIBLE in the main dining room and the menu is even worse. Servers disappearing - refusal to provide ice tea because it was too far to go - food recycled from the f%$#ing buffet. It was sooo bad. They don't change up the breakfast and lunch menus and what the have is like a standard Applebee's. I won't even type upscale because it's not. So so so bad. I'm so disappointed. I paid a lot - ALOT - of money for this cruise and I'm back and starving for a decent meal. GRRR... I'M SO ANGRY ABOUT THIS! Entertainment - Rock of Ages and the 80s house band are amazing! Catch a show this is another bright spot on our vacation! Service - Poor! Just poor! Except in the Vibe Beach Club. Service there is excellent. If you are an adult and cruising with a loved one over 21 get Vibe Beach Club passes well well worth it! Ports & Shore Excursions - Where do I begin. The excursions provided by the excursions desk are terrible. Nothing like what they were! No pictures, the desk doesn't even know what's going on. Very disappointing!

Worst Food - Worst Service - Lots of Drinks

Norwegian Breakaway Cruise Review by MrsDHoppy36

2 people found this helpful
Trip Details
  • Sail Date: July 2019
  • Destination: Western Caribbean
  • Cabin Type: Spa Mini-Suite with Balcony
I think everyone on this boat is going to need to attend an Alcoholics Anonymous session after departure! As inviting as an all-inclusive drink pass is... it seemed to be everything this ship was about.

Server: "Can I get you another drink?"

Patron: "How about a bottle of water or ice tea?"

Server: "Ice Tea is 3 floors up - so how about another drink? And a bottle of water will cost you extra? And don't forget the service charge." Only I wish the conversation sounded as nice as I just typed. Ridiculous.

So here's the nitty-gritty of it all. If you have been on another cruise, are traveling with just a spouse (not your kids), enjoy good food and friendly conversation this boat is not for you. If you have a ton of kids, could care less about food or prices, and love to drink this go for it.

The main areas of the ship were just okay - needs some touching up in general - carpet separating, curtains were torn, etc, etc, etc. I do not like how they have the entertainment venues closed off - you have to "go inside" to see the action. I would have loved to walk by and see a few comedy bits but I would have had to go into an overcrowded room to do so. Are you kidding? The casino is the hub of the boat - everything passes through the casino - seriously. Great just feed the gambling addiction - which by the way no one wins after day 3. So don't try. The main lobby is an afterthought and nothing special. Where's the grandness I was hearing about?

Onto the Cabin. We had a Spa Mini-Suite with Balcony. Still the smallest room and balcony I've ever seen in my life. Nice shower, but that's about all. Not to mention you can't even leave your phone in your room to charge b/c the power goes out once you leave. Agh! The bed was the most uncomfortable, overworn bed I've ever slept on. It was terrible. My husband and I were tripping on each other every second we were in there. The sink only provided hot water - which I suppose is better than cold!

DINING!! OH GOD DON'T GET ME STARTED! Besides for SPECIALITY RESTAURANTS forget about it. The service is TERRIBLE in the main dining room and the menu is even worse. Servers disappearing - refusal to provide ice tea because it was too far to go - food recycled from the f%$#ing buffet. It was sooo bad. They don't change up the breakfast and lunch menus and what the have is like a standard Applebee's. I won't even type upscale because it's not. So so so bad. I'm so disappointed. I paid a lot - ALOT - of money for this cruise and I'm back and starving for a decent meal. GRRR... I'M SO ANGRY ABOUT THIS!

Entertainment - Rock of Ages and the 80s house band are amazing! Catch a show this is another bright spot on our vacation!

Service - Poor! Just poor! Except in the Vibe Beach Club. Service there is excellent. If you are an adult and cruising with a loved one over 21 get Vibe Beach Club passes well well worth it!

Ports & Shore Excursions - Where do I begin. The excursions provided by the excursions desk are terrible. Nothing like what they were! No pictures, the desk doesn't even know what's going on. Very disappointing!
MrsDHoppy36’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
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Cabin
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Spa Mini-Suite with Balcony
Cabin M9 14760
Tight, small balcony, bed uncomfortable -- shower nice!
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews