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So we chose this cruise to celebrate 20 years of marriage. We went all out and booked the owner suite. We were contacted by the concierge prior an asked if we were celebrating anything I said 20 year anniversary and we turn diamond plus this cruise, neither thing was acknowledged. We did enjoy the perks of the concierge floor although basically the same as diamond lounge with free drinks and snacks. Of all the cruises we have been on we thought this was the worst food. Sabor the Mexican and Chops were just ok, Giovanni's was awful. The windjammer was the same food every day! We reported Giovanni's and were called on the last night about it but nothing was done. The casino was awful with rude cashier and host who did not care about anyone, to busy personal messaging.The comps program is not even worth it anymore! We did like the ports, Bonaire was my favorite, if you love animals visit the donkey sanctuary. Although we just turned diamond plus we are thinking of jumping ship after this cruise

Bad Food, Awful Casino, Not Royal

Freedom of the Seas Cruise Review by wendythewen

3 people found this helpful
Trip Details
  • Sail Date: July 2019
  • Destination: Southern Caribbean
  • Cabin Type: Owner's Suite - 1 Bedroom
So we chose this cruise to celebrate 20 years of marriage.

We went all out and booked the owner suite. We were contacted by the concierge prior an asked if we were celebrating anything I said 20 year anniversary and we turn diamond plus this cruise, neither thing was acknowledged. We did enjoy the perks of the concierge floor although basically the same as diamond lounge with free drinks and snacks. Of all the cruises we have been on we thought this was the worst food. Sabor the Mexican and Chops were just ok, Giovanni's was awful. The windjammer was the same food every day! We reported Giovanni's and were called on the last night about it but nothing was done. The casino was awful with rude cashier and host who did not care about anyone, to busy personal messaging.The comps program is not even worth it anymore! We did like the ports, Bonaire was my favorite, if you love animals visit the donkey sanctuary. Although we just turned diamond plus we are thinking of jumping ship after this cruise
wendythewen’s Full Rating Summary
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Cabin Review

Owner's Suite - 1 Bedroom
Cabin OS 1320
The cabin was a little dated but very spacious. Not sure what we were under but a bit of noise moving furniture above often
Deck 10 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews