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This was a last minute trip and we were able to get a cabin in a great position (9 Starboard/Aft) and perks included 1 special restaurant meal, 100 min of wifi, and drinks package. Our TA upgraded the drinks package to Premium Plus which got us the nicer brands as well as bottle water, Gatorade etc. This sailing was packed with families (last week before school starts locally) and packed with many Bridal-Girls getaways. Embarkation-- Super smooth. We were at the pier by 11:30 and they were already boarding group 2...having already boarded Priority folks. Waited maybe 10 min to board (group 13) Lunch--plenty of choices for lunch. Daily Buffet is fine. Bar service at Great Outdoors Cafe was slow at embarkation compared to our last sailing (Aug '18). Sail Away in the Spinnaker Lounge-- they have some but not all of the brands of wines/liquors on the Premium Plus Package. Still they had a few to choose from and the view is great. First Night-Dinner at Le Bistro was EXCEPTIONAL. We enjoyed our meal so very much. The service was outstanding. Food was one of the best at land or sea. The smoked duck salad is delightful. The duck is tender and moist, a hint of smoke and is perfectly pink. Escargot was delicious--plenty of garlic and butter. The rack of lamb -- ordered rare was cooked to perfection. Dining companion thoroughly enjoyed the Steak au Poive. Because we had the Premium Plus bev package we enjoyed plenty of Veuve Cliquot and an incredible bottle of Chateauneuf du Pape. The head waiter chose wisely--the wine was a perfect pairing. We were so please with our meal and wrote out cards to thank both the server and chef. Word was sent to the Chef at how much we enjoyed our dinner-- he came out to our table to greet us. A very nice and thoughtful gesture. (Chef agreed the server choose the wine well too!) Grand Stirrup Cay-- we stayed on the ship to enjoy the quiet. Tendering to the island was taking a good deal of time. From what we heard from those who enjoyed the beach--they said the beaches were very nice. Second Night- Dinner MDR -- We had a table by the aft windows and enjoyed a lovely view over dinner. Service was exceptionally good. Again our Premium + package allowed the waiter to bring us a great bottle of red which paired perfectly with the Pappardelle and Braised Short rib. We tried the Gnocchi with pesto... and they were perfectly cooked. We wished the pesto was bolder and similar to the pesto on our starter/app. (garlicky and bold with basil) The flourless chocolate cake was excellent as was the fig/apple crumble. Bliss Lounge- Went to hear the Reggae band and stayed for the "Not so Newlywed Game". Hilarious. Nassau-- Rain squalls blew through as we planned to walk into town-- so back to the pool deck for us. Once folks returned from excursions the pool deck was mobbed.MOBBED. Lines at the bar were slow and they claimed to have no Gatorade. They were so busy no one would go fetch it. Disappointed because not having Gatorade on the Pool deck (part of our bev package) --it a real "miss" in service. The DJ cranked up the music which was entirely TOO LOUD. Our phone decibel screening put it Waaaaay up there.. It was absurd and unnecessary. Third Night- MDR -- after having several great meals in MDR on our Aug 2018 sailing on the Sun... and dinner the night before being so great---our last night's dinner in MDR was a miss all the way around and an unpleasant surprise. Apps-The potstickers were yummy as were the cheesy potato app. That is where the bright spot ends for this meal. The app of Asian noodles salad was so under seasoned--it was as though they forgot the dressing. The seabass was so overcooked and VERY dry. We should have sent it back. The Calamari over orzo was ok..we had it as a side dish. Desserts were all misses, the cannolli was not nearly as decadent as a ricotta filled cannoli should be, the coconut cake had no real coconut flavor and the carrot cake was missing spices and a decent cream cheese icing. Service was good and the waiter choose an excellent Sauvignon Blanc. Stateroom-- Our stateroom seemed like it had been refurbished. The cabinets were in great shape (amazing amounts of storage) and the bathroom was in great shape. Carpets, drapes, bedding all were decent. This differed from last year's stateroom Aug '18 also on this ship. Last year--our stateroom on deck 8 was in bad shape and the cabinet drawer fronts were loose. Stateroom attendant.. rarely saw him.... Room was spotless. WiFi We had 100 min of wifi and when I tried to connect-- it was so slow/bogged down, I gave up. Turned the cell phone back to airplane mode Misses-- --At Guest Services I asked for distilled water for CPAP about 2pm embarkation. Didn't arrive. T So the next morning when we saw our attendant -he said that the Guest Services had not gotten a message to him. He fetched the water for use the other nights. --Bartenders at pool deck were overwhelmed. Got wrong orders and the bar was out of Gatorade. Bartenders had eyes and attention for the girls-trip groups in thong bikinis and overlooked others. In fact the girls in front of myself and an older woman behind me--ordered for us at the bar because the bartenders seemed to not "see" us. My traveling companion had the same problem with other bartenders as well. Hits--Exceptional meal and Exceptional service at Le Bistro. Stateroom was kept very clean. MDR Seven Seas Dining staff works hard and delivers nice service. Hit/Miss-- Kitchen for MDR--after having several great meals-- delivered one evening of almost all misses.

Quick Getaway, Generally Great Service, Some Exceptional Meals, Some Misses

Norwegian Sun Cruise Review by Fogfog

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Trip Details
  • Sail Date: August 2019
  • Destination: Bahamas
  • Cabin Type: Mid-Ship Balcony
This was a last minute trip and we were able to get a cabin in a great position (9 Starboard/Aft) and perks included 1 special restaurant meal, 100 min of wifi, and drinks package. Our TA upgraded the drinks package to Premium Plus which got us the nicer brands as well as bottle water, Gatorade etc.

This sailing was packed with families (last week before school starts locally) and packed with many Bridal-Girls getaways.

Embarkation-- Super smooth. We were at the pier by 11:30 and they were already boarding group 2...having already boarded Priority folks. Waited maybe 10 min to board (group 13)

Lunch--plenty of choices for lunch. Daily Buffet is fine. Bar service at Great Outdoors Cafe was slow at embarkation compared to our last sailing (Aug '18).

Sail Away in the Spinnaker Lounge-- they have some but not all of the brands of wines/liquors on the Premium Plus Package. Still they had a few to choose from and the view is great.

First Night-Dinner at Le Bistro was EXCEPTIONAL. We enjoyed our meal so very much. The service was outstanding. Food was one of the best at land or sea. The smoked duck salad is delightful. The duck is tender and moist, a hint of smoke and is perfectly pink. Escargot was delicious--plenty of garlic and butter. The rack of lamb -- ordered rare was cooked to perfection. Dining companion thoroughly enjoyed the Steak au Poive. Because we had the Premium Plus bev package we enjoyed plenty of Veuve Cliquot and an incredible bottle of Chateauneuf du Pape. The head waiter chose wisely--the wine was a perfect pairing. We were so please with our meal and wrote out cards to thank both the server and chef. Word was sent to the Chef at how much we enjoyed our dinner-- he came out to our table to greet us. A very nice and thoughtful gesture. (Chef agreed the server choose the wine well too!)

Grand Stirrup Cay-- we stayed on the ship to enjoy the quiet. Tendering to the island was taking a good deal of time. From what we heard from those who enjoyed the beach--they said the beaches were very nice.

Second Night- Dinner MDR -- We had a table by the aft windows and enjoyed a lovely view over dinner. Service was exceptionally good. Again our Premium + package allowed the waiter to bring us a great bottle of red which paired perfectly with the Pappardelle and Braised Short rib. We tried the Gnocchi with pesto... and they were perfectly cooked. We wished the pesto was bolder and similar to the pesto on our starter/app. (garlicky and bold with basil) The flourless chocolate cake was excellent as was the fig/apple crumble.

Bliss Lounge- Went to hear the Reggae band and stayed for the "Not so Newlywed Game". Hilarious.

Nassau-- Rain squalls blew through as we planned to walk into town-- so back to the pool deck for us.

Once folks returned from excursions the pool deck was mobbed.MOBBED. Lines at the bar were slow and they claimed to have no Gatorade. They were so busy no one would go fetch it. Disappointed because not having Gatorade on the Pool deck (part of our bev package) --it a real "miss" in service. The DJ cranked up the music which was entirely TOO LOUD. Our phone decibel screening put it Waaaaay up there.. It was absurd and unnecessary.

Third Night- MDR -- after having several great meals in MDR on our Aug 2018 sailing on the Sun... and dinner the night before being so great---our last night's dinner in MDR was a miss all the way around and an unpleasant surprise. Apps-The potstickers were yummy as were the cheesy potato app. That is where the bright spot ends for this meal. The app of Asian noodles salad was so under seasoned--it was as though they forgot the dressing. The seabass was so overcooked and VERY dry. We should have sent it back. The Calamari over orzo was ok..we had it as a side dish. Desserts were all misses, the cannolli was not nearly as decadent as a ricotta filled cannoli should be, the coconut cake had no real coconut flavor and the carrot cake was missing spices and a decent cream cheese icing.

Service was good and the waiter choose an excellent Sauvignon Blanc.

Stateroom-- Our stateroom seemed like it had been refurbished. The cabinets were in great shape (amazing amounts of storage) and the bathroom was in great shape. Carpets, drapes, bedding all were decent. This differed from last year's stateroom Aug '18 also on this ship. Last year--our stateroom on deck 8 was in bad shape and the cabinet drawer fronts were loose.

Stateroom attendant.. rarely saw him.... Room was spotless.

WiFi We had 100 min of wifi and when I tried to connect-- it was so slow/bogged down, I gave up. Turned the cell phone back to airplane mode

Misses--

--At Guest Services I asked for distilled water for CPAP about 2pm embarkation. Didn't arrive. T So the next morning when we saw our attendant -he said that the Guest Services had not gotten a message to him. He fetched the water for use the other nights.

--Bartenders at pool deck were overwhelmed. Got wrong orders and the bar was out of Gatorade. Bartenders had eyes and attention for the girls-trip groups in thong bikinis and overlooked others. In fact the girls in front of myself and an older woman behind me--ordered for us at the bar because the bartenders seemed to not "see" us. My traveling companion had the same problem with other bartenders as well.

Hits--Exceptional meal and Exceptional service at Le Bistro. Stateroom was kept very clean. MDR Seven Seas Dining staff works hard and delivers nice service.

Hit/Miss-- Kitchen for MDR--after having several great meals-- delivered one evening of almost all misses.
Fogfog’s Full Rating Summary
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