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You know how you really look forward to something, I mean, you get excited... You spend a bundle, prepare, hype it up... Well, don’t do that if you are taking a Norwegian Cruise. They don’t care about you, and if you have problems and try to contact them...they’ll ignore you. They’ve ignored me. They ruined the trip of a lifetime, and didn’t even care enough to answer my numerous contacts to guest relations. Sadly, the ship failed me. We missed 4 ports. The vacation was ok, until it wasn’t. It really should have been more than ok. Even before the electrical problems that stopped us in Barcelona, everything was just so-so. The room was mostly clean, the food was mostly good. The activities were nice, the bars (only had soda so cannot rate alcohol purchases) were good. Overall the ship was, like I said OK. For the money, I’d highly recommend finding something else. The food buffet was pretty good. The dining room like slightly upgraded cafeteria food. The staff members were pretty good. The entertainment staff were by far the most friendly. Activities were fun, so was Bingo. The excursions were below average, excursions taken on other cruise lines were way more comprehensive and interactive. In general, I’d recommend Carnival over Norwegian. I would never cruise Norwegian again, and sadly, my friends all agree as they’ve had their own bad experiences. Never, ever go with a company that won’t even follow up. Pure scam. Particularly since I’ve contacted guest relations twice, and have not heard a word. It shows me Norwegian cares absolutely nothing for their passengers. Do yourself a favor and avoid Norwegian like the plague.

Wish it had gone everywhere

Norwegian Pearl Cruise Review by APGme

1 person found this helpful
Trip Details
  • Sail Date: June 2019
  • Destination: Mediterranean
  • Cabin Type: Mid-Ship Oceanview Picture Window
You know how you really look forward to something, I mean, you get excited... You spend a bundle, prepare, hype it up... Well, don’t do that if you are taking a Norwegian Cruise. They don’t care about you, and if you have problems and try to contact them...they’ll ignore you. They’ve ignored me. They ruined the trip of a lifetime, and didn’t even care enough to answer my numerous contacts to guest relations. Sadly, the ship failed me. We missed 4 ports. The vacation was ok, until it wasn’t. It really should have been more than ok. Even before the electrical problems that stopped us in Barcelona, everything was just so-so. The room was mostly clean, the food was mostly good. The activities were nice, the bars (only had soda so cannot rate alcohol purchases) were good. Overall the ship was, like I said OK. For the money, I’d highly recommend finding something else. The food buffet was pretty good. The dining room like slightly upgraded cafeteria food. The staff members were pretty good. The entertainment staff were by far the most friendly. Activities were fun, so was Bingo. The excursions were below average, excursions taken on other cruise lines were way more comprehensive and interactive. In general, I’d recommend Carnival over Norwegian. I would never cruise Norwegian again, and sadly, my friends all agree as they’ve had their own bad experiences. Never, ever go with a company that won’t even follow up. Pure scam. Particularly since I’ve contacted guest relations twice, and have not heard a word. It shows me Norwegian cares absolutely nothing for their passengers. Do yourself a favor and avoid Norwegian like the plague.
APGme’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 10 to 12
Ages 13 to 15
Service
Onboard Experience
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Cabin Review

Mid-Ship Oceanview Picture Window
Cabin OB
Not that clean, obstructed but still very nice view.
Deck 5 Inside Cabins, Outside Cabins