1. Home
  2. Cruise Reviews
  3. Emerald Star
Wanted to cruise the Danube. Unfortunately the water levels were too low and we had to be bussed instead of cruising from Passau. This spoilt the trip as cruising is much more relaxing than coach journeys. The cruise director and entertainment manager were very good, but trips out were not booked in advance making disembarkation a bit erratic. The waiter service was superb. Nothing was too much trouble for any of the staff. Each and everyone of the waiting staff were very friendly and committed to giving an excellent service. One bar waitress, Jane , only joined as a new member of staff at Bratislava, but showed such confidence and enthusiasm. We were on the premium drinks package as part of the Black Friday deal, and she bought me a drink up onto the sun deck without me asking! (An orange and Pineapple juice). Only very disappointed with the cabin layout and not being able to cruise past Passau.

Very good cruise

Emerald Star Cruise Review by jean.w.wright

Trip Details
Wanted to cruise the Danube. Unfortunately the water levels were too low and we had to be bussed instead of cruising from Passau. This spoilt the trip as cruising is much more relaxing than coach journeys. The cruise director and entertainment manager were very good, but trips out were not booked in advance making disembarkation a bit erratic. The waiter service was superb. Nothing was too much trouble for any of the staff.

Each and everyone of the waiting staff were very friendly and committed to giving an excellent service. One bar waitress, Jane , only joined as a new member of staff at Bratislava, but showed such confidence and enthusiasm. We were on the premium drinks package as part of the Black Friday deal, and she bought me a drink up onto the sun deck without me asking! (An orange and Pineapple juice). Only very disappointed with the cabin layout and not being able to cruise past Passau.
jean.w.wright’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Emerald Star price drops
250,000+ people have entered their email

Cabin Review

Cabin 105
The cabin was poorly designed. Toilet was 1 foot from the bed. Hardly any hanging space in wardrobe, because there was a fridge and a safe in there. Too many mirrors. Lots of space the other side of the bed wasted.

Port & Shore Excursion Reviews

  • The Castle District
    Excellent guide, but as we were taken on the 4 hour walking tour, instead of bus tour, due to being misinformed by the receptionist, we found it exhausting and too hot!
    View All 62 The Castle District Reviews