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Long lines everywhere. Forever to get drinks at some bars. Room steward MIA.. Room service Non existent. TRIED 4 times. Once food never showed up Once received COLD horrible food. Twice received message that room service unavailable..even though ordered during "open" hours. We will not be booking any further MEGA ships. We did the same things and had as much fun as we have on smaller less expensive ships. It's impossible for the crew and ship to keep up with that volume of people!! Staff are overworked and stressed out. Not all. There were some that were great. Putra and Mark at pool bar were great..even though Putra was in the aqua show in addition to bartending 12 hours at pool bar. He would leave do the show and come back to bartend. ???? Staff spread toooo thin!! We still had a fabulous cruise. Ports were amazing !! Too big is a thing!!!

There is such a thing as TOO big!!

Harmony of the Seas Cruise Review by Hwagner73

2 people found this helpful
Trip Details
  • Sail Date: June 2019
  • Destination: Eastern Caribbean
  • Cabin Type: Boardwalk View Balcony
Long lines everywhere. Forever to get drinks at some bars. Room steward MIA.. Room service Non existent. TRIED 4 times. Once food never showed up Once received COLD horrible food. Twice received message that room service unavailable..even though ordered during "open" hours. We will not be booking any further MEGA ships. We did the same things and had as much fun as we have on smaller less expensive ships. It's impossible for the crew and ship to keep up with that volume of people!!

Staff are overworked and stressed out. Not all. There were some that were great. Putra and Mark at pool bar were great..even though Putra was in the aqua show in addition to bartending 12 hours at pool bar. He would leave do the show and come back to bartend.

???? Staff spread toooo thin!!

We still had a fabulous cruise. Ports were amazing !! Too big is a thing!!!
Hwagner73’s Full Rating Summary
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Cabin Review

Boardwalk View Balcony
Cabin 4I 12319
Cabin was great. Two closets. Spacious bathroom. A+
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews